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(1)

Information for Health

Care Workers of the

Military Health System

Naval Medical Center Portsmouth

(2)

TRICARE is the uniformed services health care program for active duty service members, active

duty family members, National Guard and Reserve

members and their family members, retirees and their

family members, survivors, and certain former spouses

worldwide

Topics

Affordable Care Act Tidewater MHS

TRICARE Regions TRICARE Eligibility

Military Treatment Facilities TRICARE

Other Programs and Benefits TRICARE and the VA

(3)

TRICARE and the Affordable Care Act (ACA)

Beneficiaries covered by any TRICARE program – except

line-of-duty care or direct care only – meet the minimum essential coverage (MEC) requirements of the ACA

DEERS must be kept current for all TRICARE-eligible

beneficiaries to ensure compliance under the ACA

Veterans Affairs and the ACA

Veterans enrolled in VA health care programs meet the

MEC requirements of the ACA

Veteran’s family members enrolled in a VA health care

program – such as CHAMPVA or the Spina Bifida program – meet the MEC requirements of the ACA

(4)

Hospital Corpsman Advancement

Question

Question

 If someone is not covered under regular TRICARE, but is eligible to purchase one of the TRICARE premium-based plans, will that eligibility alone be enough to meet the minimum essential coverage (MEC) requirement of the ACA?

Answer

 No. Individuals who are only eligible under TRICARE for one of the premium-based plans (such as TRICARE Reserve Select, TRICARE Retired Reserve, TRICARE Young Adult, or Continued Health Care Benefit Program), but who do not

purchase a plan, must find another coverage option, such as an employer-sponsored health care plan, to comply with the ACA. They will comply if they do purchase one of the plans.

(5)

McDonald Army Health Center Joint Base Langley-Eustis

576 Jefferson Avenue Newport News, Virginia

(757) 314-7500

Naval Medical Center Portsmouth Naval Support Activity 620 John Paul Jones Circle

Portsmouth, Virginia (757) 953-5000

USAF Hospital Langley Joint Base Langley-Eustis

77 Nealy Avenue Hampton, Virginia

(6)

Military Treatment Facilities in Tidewater Naval Medical Center Portsmouth (NMCP)

Branch Health Clinic (BHC), Dam Neck (1) BHC, JEB Little Creek (Boone Clinic) (2)

BHC, Naval Air Station Oceana (3) BHC, Naval Weapons Station Yorktown (4)

BHC, Norfolk Naval Shipyard (5)

BHC, Norfolk Naval Station (Sewell’s Point) (6) BHC, Northwest Annex (7)

TRICARE Prime Clinic (TPC) Chesapeake (8) TPC Virginia Beach (9)

McDonald Army Health Center (MCAHC)

Troop Medical Clinic 1 (10) Troop Medical Clinic 2 (10) JEB Fort Story Health Clinic (11)

USAF Hospital Langley (USAF)/633 MDG USCG Clinic Portsmouth, Yorktown and

(7)

TRICARE Regions and

Managed Care Support Contractors

TRICARE Regional Office North

www.tricare.mil/tronorth Health Net Federal Services

www.hnfs.com

(877) 874-2273

TRICARE Regional Office South

www.tricare.mil/trosouth Humana Military

www.humana-military.com

(800) 444-5445

TRICARE Regional Office West

www.tricare.mil/trowest

United Healthcare Military and Veterans

www.uhcmilitarywest.com

(877) 988-9378

TRICARE Overseas Program International SOS

www.tricare-overseas.com

(8)

Hospital Corpsman Advancement

Question

Question

What is the role of the managed care

support contractor (MCSC)?

Answer

To provide health care services and

support to augment the military health system for all TRICARE plan options except the U.S. Family Health Plan. In each region, they manage:

Provider networks

Toll-free customer service call

centers

Enrollment, referral, authorization

and claims processing

(9)

TRICARE-eligible beneficiaries Sponsor/service member

Active duty or retired (including active, inactive or

retired National Guard or Reserves)

Medal of Honor recipient

Family members

Spouse/former (divorced) spouse Unmarried children

To age 21 (23 if a full-time college student) TRICARE Young Adult to age 26

Considerations for adult special needs children Survivors (spouse and children)

(10)

DEERS (Defense Enrollment Eligibility Reporting System) and

ID cards

Military personnel function

Verify and update when there is a change in status, duty

station, address, phone or email; or when adding or removing a family member

Rapids site (Personnel/ID card office) – (800) 538-9552

www.milconnect.dmdc.mil

Rapids site locater – www.dmdc.osd.milRapids site appointments –

(11)

Hospital Corpsman Advancement

Question

Question – True or False?

 A beneficiary’s eligibility for TRICARE is determined by the Defense Health Agency.

Answer

False. Eligibility determination

is a military personnel function of each military service

component, and is coordinated through the Defense

Enrollment Eligibility Reporting System (DEERS).

(12)

Newborns or newly adopted children

“Deemed” TRICARE Prime for the first 60 days (if another

family member is covered under Prime)

Claims processed following Prime guidelines, except: Referral and authorization requirements waived Point-of-service (POS) charges do not apply

To continue Prime after 60 days, must register in DEERS

and enroll in Prime during the first 60 days

If not, coverage reverts to TRICARE Extra/Standard on

day 61

If not registered in DEERS within the first year, TRICARE

(13)

Special situation – newborn of an unwed dependent

daughter

Not eligible for TRICARE unless the baby’s father is a

service member, or the dependent daughter’s sponsor legally adopts the newborn, and registers the baby in DEERS

For paternity issues, do testing as soon after birth as

possible; this is not covered by TRICARE and is done at the patient’s expense

Limited space-available care in an MTF may be available Secretary of the Navy Designee Program at NMCP

(14)

Special situation – married service members

If both parents of a child are service members, only one

can be designated as the sponsor in DEERS

If one spouse is retired and the other is on active duty,

the family should register in DEERS under the active duty member to retain active duty preferences – lower costs and better MTF access-to-care

If both are retired, the family should register in DEERS

under one or the other to help control costs – one Prime family enrollment fee and one family catastrophic cap

(15)

Special situation – terminal leave

Service members continue as active duty service

members (ADSMs) while on terminal leave, until the actual separation or retirement date

Remain in TRICARE Prime at final duty station If leaving the area of the final duty station

Seek care at any MTF, if available

Contact PCM for authorization before seeking any

non-emergency care, including urgent care

May be pre-authorized by the PCM to seek

non-emergency care at a Veterans Affairs (VA) facility

Family members can keep their current coverage, switch

programs or, if in Prime, change their PCM

(16)

Special situation – retirement

Regular retirement – service members and family

members retain TRICARE eligibility after transitioning from active duty to retirement

Medical retirement – service members with a service

disability rating of at least 30% (not the same as a VA disability rating)

Temporary Disability Retirement List (TDRL) – service

member (SM) and family members (FM) retain TRICARE eligibility

SM evaluated every 18 months, for up to 5 years,

when a decision is made to retain on the TDRL, separate from service, return to duty, or move to the Permanent Disability Retirement List (PDRL)

(17)

Special situation – Transitional Assistance Management

Program (TAMP)

Eligibility is determined by the separating ADSM’s service

branch, and is processed through DEERS

The separating ADSM and family members may be

eligible for 180 days of TAMP if the service member:

Is involuntarily separated under honorable conditions Separates following an involuntary retention, or

voluntary agreement to stay on active duty for less than one year, in support of a contingency operation

Receives a sole-survivorship discharge, or Agrees to join the Selected Reserves

(18)

TRICARE Choices for Eligible Beneficiaries During TAMP

Prime/USFHP* Extra Standard

Annual Deductible None (unless Point-of-Service is used)

Sponsor E-1 to E-4: $50 individual/$100 family Sponsor E-5 and above: $150/$300

POS FY Outpatient

Deductible $300/$600 N/A

POS Co-pay 50% N/A

Civilian Provider

Office Visit Co-pay $0 15% 20%

Hospitalization $0 $17.80/day $17.80/day

Outpatient

Behavioral Health Co-pay

$0 15% 20%

Providers MTF or Network Network Non-Network

Balance Bill No Up to 15%

Catastrophic Cap $1,000/family

*TRICARE Prime or Uniformed Services Family Health Plan (USFHP). Prime is only available in Prime Service Areas (PSAs), and USFHP is only available in 6 geographic

(19)

Last day of active duty

Active Duty* TAMP CHCBP

TAMP begins (day 1) TAMP ends (day 180) CHCBP begins (day 181)

TAMP Eligible

TAMP Ineligible

* Active duty

time includes any period of terminal leave Active Duty* Last day of active duty CHCBP begins (day 1) CHCBP

TAMP Timeline

(20)

Permanent eligibility criteria for special needs children

Unmarried and incapable of self-support because of a qualifying

disability that existed before age 21 (or between age 21 and 23 if a full-time student)

Child relies on the sponsor for over 50% of support (or was at the

time of a sponsor’s death)

Service points-of-contact and policy guidance

USA – Defense Financing and Accounting Office (DFAS) –

Indianapolis; Army Regulation 600-8-14

• USAF – DFAS – Denver; Air Force Instruction 36-3026_IP

• USN – Navy Personnel Command – Millington; BUPERS Instruction 1750.10C

• USMC – Headquarters Marine Corps – Quantico; Marine Corps Order 5512.11D

(21)

• Applying for permanent eligibility

• Apply through DEERS at least 90 days before current ID card expires, with the following required supporting documentation:

• Physician’s written statement (dated within 90 days)

• If eligible, proof of Medicare A and B (not required for ADFMs)

• Birth certificate and parents’ marriage certificate

• Approved medical sufficiency statement/letter from an MTF

• Approved dependency determination (over 50%) from a uniformed service approval authority

DD Form 1172, Application for Uniformed Services ID

Card-DEERS Enrollment and DD Form 137-5, Dependency Statement-Incapacitated Child Over Age 21

• Also required for an incapacitated student – a physician’s statement that the incapacitation occurred after age 21 and before age 23, and a letter from the school verifying the child was a full-time student when the incapacitation occurred

(22)

Losing TRICARE eligibility

Situations where eligibility will be lost:

Sponsor – separate from active duty (not retiring); or

end of TAMP

Inactive or retired Guard or Reserve member

(eligibility for other programs may apply)

Spouse – divorce (some exceptions)

Former (divorced) spouse – remarriage or

employer coverage

Former (widowed) spouse – remarriage Children – age or marriage

(23)

Losing TRICARE eligibility

Health care options when eligibility for TRICARE is lost: Transitional Assistance Management Program (TAMP)

– 180 days of ADFM coverage for certain separating service members and families

Continued Health Care Benefit Program (CHCBP) Temporary (18 – 36 months) coverage

comparable to TRICARE Standard and Extra, but does not include use of MTFs

Quarterly premiums - $1,275/individual;

$2,868/family

Managed by Humana

(24)

Priorities for military treatment facility (MTF) access-to-care

for primary and specialty appointments, and inpatient care

1) Active duty service members (ADSMs)

2) Active duty family members (ADFMs) in Prime 3) Retirees, family members and survivors in Prime 4) TRICARE Plus

5) ADFMs not in Prime (includes TRS enrollees)

6) Retirees, family members and survivors not in Prime

(includes TFL beneficiaries and TRR enrollees)

7) Others – space-available direct care only

Ancillary services – usually available to all TRICARE-eligible

beneficiaries on a walk-in basis

(25)

TRICARE Programs Triple Options

Prime – managed care; enrollment required Mandatory for ADSMs; optional for others Related – Prime Remote, Overseas Prime and

Prime Remote, and USFHP

Extra – civilian preferred provider network

Standard – civilian fee-for-service non-network

TRICARE for Life (TFL) – Medicare wrap-around coverage TRICARE Reserve Select (TRS) and TRICARE Retired

Reserve (TRR)

TRICARE Plus – MTF-managed primary care program TRICARE Young Adult (TYA)

(26)

TRICARE Program Eligibility Based on Status

Program

ADSM ADFM

Retirees and Retiree FMs

Medicare-Ineligible Medicare-Eligible Prime (U.S.) Mandatory

Option Option Option < age 65

USFHP No Option Option < age 65

Prime Remote, Overseas Prime/ Prime Remote With orders Option if command-sponsored No Extra and Standard No

Option Acts as Medicare

supplement for TFL

TFL Option if

Medicare-eligible No

Medicare required to retain TRICARE

TRICARE Plus No Option if available

TYA Adult children < age 26 not otherwise eligible for TRICARE

TRS Option for Inactive Selected

Reserves and FMs No

TRR No Option for “Gray Area” Retired

(27)

TRICARE Triple Options

Prime/USFHP Extra Standard

Annual Retiree Enrollment Fee Single: $277.92 Family: $555.84 None Annual Deductible (FY)

None except Point-of-Service (POS)

E-4 and below ADFM: $50/$100

E-5 and above ADFM and Retiree/FM: $150/$300 POS Outpatient

Deductible (FY) $300/$600 N/A

POS Co-pay 50% N/A

Civilian Provider Visit Co-pay AD/ADFM: $0 Retiree/FM: $12 ADFM: 15% Retiree/FM: 20% ADFM: 20% Retiree/FM: 25% Hospitalization AD/ADFM: $0 Retiree/FM: $11/day ADFM: $17.80/day Retiree/FM: $250/day or 25% ADFM: $17.80/day Retiree/FM: $764/day or 25% Outpatient Behavioral Health Co-pay AD/ADFM: $0 Retiree/FM: $25 (individual) $17 (group) ADFM: 15% Retiree/FM: 20% ADFM: 20% Retiree/FM: 25%

Providers MTF or Network Network Non-Network

Balance Bill No Up to 15%

(28)

Hospital Corpsman Advancement

Question

Question

Under which TRICARE option do

non-active duty beneficiaries who are not enrolled in TRICARE Prime receive care from civilian TRICARE network providers?

Answer

TRICARE Extra, which is similar to

a civilian insurance preferred provider option (PPO). The network of civilian providers is maintained by the regional

managed care support contractor (Health Net Federal Services for the TRICARE North Region).

(29)

Hospital Corpsman Advancement

Question

Question

Which TRICARE option for

non-active duty beneficiaries is similar to a civilian

insurance fee-for-service program, and is available world-wide?

Answer

(30)

• TRICARE Prime – the managed care option that is available in Prime Service Areas (PSAs) (usually within 40 miles of an MTF or BRAC site)

• Mandatory coverage for ADSMs

• Optional coverage for ADFMs, retirees and retiree family members

• Not an option for retirees and retiree family members age 65 and older who have Medicare (also applies to the USFHP)

• TRICARE Prime Remote – for ADSMs assigned duty in remote locations in the U.S. (usually more than 50 miles from an MTF).

• Optional for ADFMs, family members of activated Guard and

Reserves, and certain surviving family members if certain criteria is met

• TRICARE Prime Overseas and TRICARE Prime Remote Overseas – for ADSMs assigned to overseas locations

• Optional for command-sponsored ADFMs

• U.S. Family Health Plan (USFHP) – option for ADFMs, retirees and retiree family members in six geographic locations in the U.S.

(31)

Hospital Corpsman Advancement

Question

Question

An active duty service

member assigned to

recruiting duty in a rural location in the U.S. more

than 50 miles from a military hospital or clinic is covered by which TRICARE program?

Answer

(32)

• TRICARE Prime Enrollment

• Coordinated by the regional contractor – Health Net for the North Region – (877) 874-2273

• Update when there is a change in status, duty station or address

• Reenlistment or retirement – new enrollment

• Moving between regions – portability

• Moving or changing PCMs within the same region – PCM change

• Split enrollment – family members in different regions

• New enrollments – 20th of the month rule

• Medical Home provides patient and family-centered primary care

• Physician-led team of providers and support staff

• Improved quality, access and continuity; better communication and record-keeping; and wellness, healthy living and disease prevention

• PCM provides routine care and coordinates specialty and follow-up care, including urgent care, for chronic and acute illnesses

(33)

TRICARE Prime Primary Care Manager (PCM) Assignment

ADSMs – assigned to designated MTF for their command,

or duty station medical department

ADFMs – priority assignment to MTF PCM, where

available, or to civilian network PCM

Retirees and family members – priority assignment to

MTF PCM, where available, or to civilian network PCM

Only available in Prime Service Areas (PSAs) in the

U.S.

Not eligible for Prime Remote, Overseas Prime or

(34)

• TRICARE Prime Appointments and Access-to-Care (ATC)

• Emergency – immediately (911 or nearest ER)

• Urgent care – 24 hours, or less

• Routine care – 7 days, or less

• Specialty or wellness care – 28 days, or less

• Follow-up care – doctor’s discretion

• Drive-time/distance ATC standards

• PCM – 30 minutes (beneficiary can waive up to 100 miles)

• Specialty care – 60 minutes

• Primary care and specialty care appointments in Tidewater

• MTF appointments – Hampton Roads Appointment Center (HRAC)

• (866) 645-4584, or call the clinic directly

(35)

TRICARE Prime Referrals and Authorizations

Required for most non-emergency care, including urgent

and specialty care

Exceptions – first 8 outpatient behavioral visits each

fiscal year (does not apply to ADSMs) and some preventive services

Specialty care offered first at an MTF

Referrals are for a specific time and number of visits Evaluate only/second opinion – one or two visits Evaluate and treat – for an episode of care

Unauthorized non-emergency care – point-of-service Beneficiaries with OHI (Medicare, employer plan) follow

(36)

TRICARE Prime Referral Process

MTF PCMs enter referral into MHS system

Civilian PCMs fax referral to Health Net at (888) 299-4181 MTF specialty clinic reviews referrals – patient will be

seen in the MTF if an appointment is available; if not, patient will be deferred to a civilian network provider

Patient calls HRAC to check on referral status and

schedule MTF appointment

If deferred, patient will receive a letter from Health Net Patient may call Health Net for information and

(37)

TRICARE Prime Point-of-Service (POS)

Beneficiary financial liability for a larger percentage of

costs for unauthorized non-emergency care

Includes urgent care and most specialty care without

a referral and authorization

Does not apply to ADSMs

Outpatient deductible – $300/individual; $600/family Inpatient and outpatient cost-share – 50% of the

TRICARE-allowable charge

Possible additional 15% balance-billing for services

received from non-network providers

Beneficiary costs do not apply towards the catastrophic

(38)

Traveling with TRICARE Prime

If medical care is needed when traveling away from

home, use an MTF, if available

Emergencies – call 911 or go to the nearest ER Notify PCM within 24 hours

Coordinate all follow-up care with PCM

Urgent care – medically-necessary within 24 hours Coordinate with PCM

Call the Nurse Advice Line – (800) 874-2273 Unauthorized urgent care is point-of-service Coordinate all follow-up care with PCM

(39)

TRICARE Prime Travel Benefit – for medically-necessary,

non-emergency referrals to a specialist more than 100 miles from the patient’s PCM

Does not apply to ADSMs as patients or non-medical

attendants (NMA) – must have command travel orders

MTF or TRICARE Regional Office (for patients with civilian

PCMs) prior-authorization required in all cases

Reimbursement for reasonable travel expenses for

patient and one authorized NMA

Meals, fuel, tolls, parking, lodging, transportation NMCP points-of-contact

Health Benefits – (757) 953-2610

(40)

TRICARE Claims – charges for health care services received

from civilian providers

Network providers (Prime and Extra) file the paperwork Beneficiary claim form for reimbursement – Patient’s

Request for Medical Payment (DD Form 2642)

Claims processors

North – Health Net (PGBA) – www.mytricare.com TFL and overseas – Wisconsin Physician Services

(WPS) – www.tricare4u.com

Beneficiaries with other health insurance (OHI) (i.e.,

employer coverage or Medicare) should be familiar with coordinating benefits between the OHI and TRICARE

With few exceptions (such as Medicaid), OHI is primary to

(41)

TRICARE Explanation of

Benefits (EOB)

Monthly summary

statement (not a bill)

Individual EOBs sent for

denied claims or payment due to the beneficiary

Available online at

www.mytricare.com

For assistance:

Provider’s billing office

PGBA

(42)

• TRICARE Expense Item Terminology

• Balance billing

• Maximum 15% amount of the TRICARE Maximum Allowable Charge (TMAC) that beneficiaries may be charged for TRICARE-covered from non-network, non-participated civilian providers

• Catastrophic cap

• Maximum out-of-pocket expense in a fiscal year (FY) for which a family is financially liable for authorized TRICARE-covered

services

• Co-payment (co-pay)

• Fixed dollar amount beneficiaries pay for TRICARE-covered services

• Cost-share

• Fixed percentage amount of TMAC or negotiated rates that beneficiaries pay for TRICARE-covered services

(43)

• TRICARE Expense Item Terminology (continued)

• Deductible

• Fixed dollar amount beneficiaries pay each FY for TRICARE-covered services before TRICARE starts to pay

• Enrollment fee

• Annual amount retirees and retiree family members pay to be enrolled in TRICARE Prime or the Uniformed Services Family Health Plan (USFHP)

• Point-of-service (POS)

• A TRICARE Prime/USFHP option that allows non-active duty service member (ADSM) beneficiaries to obtain certain

TRICARE-covered services without referrals and/or prior authorization

• Premium

• Monthly or quarterly amount that beneficiaries pay for enrollment in certain TRICARE programs

(44)

TRICARE Changes when Transitioning from Active Duty to

Retirement include:

Lower priority for access-to-care in an MTF Higher out-of-pocket costs

TRICARE Prime

Annual enrollment fee and civilian provider office

visit co-pay

Only available in Prime Service Areas (PSAs) Routine vision exam once every two years TRICARE Standard/Extra

Standard cost-share is 25% Extra cost-share is 20%

(45)

Other considerations when transitioning to retirement Fiscal year (FY) family catastrophic cap increases from

$1,000 to $3,000

Optional TRICARE dental coverage offered through Delta

Dental (TRICARE Retiree Dental Program)

Extended Care Health Option (ECHO) benefits are not

available

Beneficiaries with other health insurance (OHI), such as

an employer health plan, must be familiar with the coordination of benefits

Medicare-eligible beneficiaries entitled to premium-free

Medicare Part A must purchase Medicare Part B to retain TRICARE coverage (TRICARE for Life)

(46)

Hospital Corpsman Advancement

Question

Question – True or False?

All retirees and their eligible

family members may enroll in TRICARE Prime, regardless of their age or where they live.

Answer

False. TRICARE Prime is only

available to retirees and their family members in a Prime Service Area. TRICARE Prime is not an option for retirees and their family members age 65 and older with Medicare.

(47)

Other TRICARE Programs

and Benefits

Applied Behavior

Analysis (ABA)

Cancer Clinical Trials Dental Programs

Disengagement

Extended Care Health

Option (ECHO)

Mental Health

National Guard and

Reserves

Nurse Advice Line

OB/Maternity Care

Pharmacy

Prevention/Wellness Prior Authorization TRICARE for Life (TFL) TRICARE Overseas

Program (TOP)

TRICARE Young Adult

(TYA)

Uniformed Services

Family Health Plan (USFHP)

(48)

Applied Behavior Analysis (ABA)

Comprehensive Autism Care Demonstration

Beneficiaries with an autism spectrum disorder (ASD)

diagnosis

Consolidated three previous programs into one TRICARE Basic Program

Autism Demonstration Autism Pilot

Expanded benefit with fewer requirements

Beneficiary cost depends on status and program All services require authorization from Health Net www.tricare.mil/plans/specialprograms/autism.aspx

(49)

Beneficiary Costs (Co-Pays and Cost-Shares)

Direct ABA Services

(expenses count towards the catastrophic cap)

ADFMs enrolled in TRICARE Prime – $0 co-pay

ADFMs with TRICARE Standard/Extra – 15% cost-share in network (Extra); 20% out of network (Standard)

Retired family members (FMs) enrolled in TRICARE Prime – $12 co-pay per visit

Retired FMs with TRICARE Standard/Extra - 20% cost-share in network (Extra); 25% out of network (Standard)

FMs with TRICARE Reserve Select (TRS) – 15% cost-share in network (Extra); 20% out of network (Standard)

FMs with TRICARE Retired Reserve (TRR) – 20% cost-share in network (Extra); 25% out of network (Standard)

Reinforcement ABA Services (expenses do

not count towards the catastrophic cap)

ADFMs – monthly ECHO cost-share based on sponsor’s pay grade

(50)

Cancer Clinical Trials

Department of Defense (DoD) partnership with the

National Cancer Institute (NCI)

Research studies for the prevention, diagnosis and

treatment of cancers and other illnesses

Open to all TRICARE beneficiaries; TRICARE shares the

cost of evaluation and testing to determine participation eligibility, and medical care during the trial

www.tricare.mil/Plans/SpecialPrograms/CancerClinicalTri

als.aspx

(51)

Active Duty Dental Program (ADDP) – for ADSMs Military dental treatment facility

Authorized civilian care coordinated by United Concordia

– https://secure.addp-ucci.com/ddpddw/

TRICARE Dental Program (TDP) – for ADFMs Optional, premium-based coverage

MetLife – https://mybenefits.metlife.com/tricare

TRICARE Retiree Dental Program (TRDP) – for retirees and

retiree family members

Optional, premium-based coverage

(52)

• Does not apply to ADSMs

• Disengagement of an MTF patient to civilian medical care may be necessary when required medical services are beyond the MTF’s capability

• Alternative MTF sources should be considered first before disengaging a patient to civilian care

• Disengagement, or relinquishment of full responsibility for a patient by the MTF, is only for the episode of care for the medical reason for which the patient is being disengaged

• Patients to be disengaged should be counseled and advised of their rights and responsibilities, including eligibility for covered services and any potential financial liability

• Counseling must be documented

• Patients only entitled to MTF direct care (such as dependent parents, in-laws or siblings; or newborns of unwed dependent daughters) are not covered under TRICARE for any services received from civilian providers

(53)

Hospital Corpsman Advancement

Question

Question – True or False?

Disengagement procedures must be

followed when an active duty service member requires medical care that is beyond the capability of the MTF.

Answer

False. Disengagement applies only

to non-ADSMs who are sent to civilian providers for care that is beyond the MTF’s capability. The MTF will always maintain some level of responsibility for an ADSM whose care is transferred to a civilian

provider or facility; therefore, total relinquishment of responsibility for an ADSM cannot be accomplished.

(54)

Extended Care Health Option (ECHO)

Supplements basic TRICARE benefits for ADFMs with

qualifying physical or mental conditions

Sponsor must be enrolled in the service-specific

Exceptional Family Member Program (EFMP) before registering the family member in ECHO

All services must be pre-authorized by Health Net Health Net ECHO case manager – (877) 874-2273

Tidewater area ECHO case manager – (800) 977-7531 Fiscal year limit on benefits – $36,000/beneficiary

Monthly cost-share per family based on sponsor’s pay

grade, and only applies in months benefits are used

(55)

ECHO Costs and Limits

• Monthly cost-share is per sponsor; not per ECHO beneficiary

• Cost-share is paid only if ECHO benefits are used during the month

• Fiscal year limit for what TRICARE will pay for

covered benefits per ECHO beneficiary is $36,000 (not including the ECHO Home Health Care Benefit)

• Unused benefit amounts are not transferable

between eligible family members Sponsor Pay Grade Monthly Cost Share Sponsor Pay Grade Monthly Cost Share

E-1 to E-5 $25 W-5, O-5 $65

E-6 $30 O-6 $75

E-7, O-1 $35 O-7 $100

E-8, O-2 $40 O-8 $150

E-9, W-1, W-2,

O-3 $45 O-9 $200

(56)

Hospital Corpsman Advancement

Question

Question

 What is required of a sponsor before family

members become eligible for ECHO benefits?

Answer

 The sponsor must be an

active duty service member and enrolled in the service-specific Exceptional Family Member Program (EFMP). Retiree family members are not entitled to ECHO

(57)

Inpatient and outpatient mental health services available

from:

Psychiatrists and other physicians Clinical psychologists

Certified psychiatric nurse specialists Licensed clinical social workers

Certified marriage and family therapists Counselors

Non-ADSMs can self-refer for the first 8 outpatient visits

each fiscal year

Subsequent visits require authorization from Health Net www.tricare.mil/mentalhealth

(58)

National Guard and Reserve Components Air Force Reserve

Air National Guard Army National Guard Army Reserve

Coast Guard Reserve Marine Corps Reserve Navy Reserve

(59)

National Guard and Reserve Categories Ready Reserve

Inactive Army National Guard and Individual Ready

Reserve

Selected Reserve

Active Guard and Reserve

Individual Mobilization Augmentee (IMA)

Selected Reserve Units and Military Technicians Retired Reserve and Standby Reserve

(60)

• National Guard and Reserve access to TRICARE programs based on status

• Activated for less than 30 days – line-of-duty care only

• Activated for more than 30 days – ADSM/ADFM benefits

• TRICARE Reserve Select (TRS) – inactive Selected Reserves and family members

• Voluntary, premium-based program

• ADFM TRICARE Standard/Extra benefits and costs

• www.tricare.mil/welcome/plans/TRS.aspx

• TRICARE Retired Reserve (TRR) – ‘gray area’ retirees (under age 60) and family members

• Voluntary, premium-based program

• Retiree TRICARE Standard/Extra benefits and costs

• www.tricare.mil/welcome/plans/TRR.aspx

(61)

Inactive Pre-activation (Mobilization) Active (Mobilized) Deactivation (Demobilization) Retired

Status

(62)

Inactive status

Reserve member coverage Line-of-duty (LOD) care

TRICARE Reserve Select (TRS) Optional; premium-based

Selected Reserve members only TRICARE Dental Program (TDP)

Optional; premium-based Family member coverage

TRS – sponsor must be enrolled

TRICARE Young Adult (TYA) Standard – sponsor must

be enrolled in TRS

(63)

Pre-activation status

Early eligibility – up to 180 days before activation with

delayed-effective-date orders for more than 30

consecutive days in support of a contingency operation

Eligibility ends if orders are cancelled Reserve member coverage

TRICARE Prime

Active Duty Dental Program (ADDP) Family member coverage

TRICARE Prime

TRICARE Extra/Standard TYA Prime or Standard TDP

(64)

Active status

Activated for more than 30 consecutive days in support

of a contingency operation

Reserve member coverage* TRICARE Prime

Active Duty Dental Program (ADDP) Family member coverage

TRICARE Prime/USFHP

TRICARE Extra/Standard TYA Prime or Standard TDP

* All medical and dental care for ADSMs, including activated National Guard and Reserves, is coordinated through the Military Health System

(65)

De-activation status

Following activation for more than 30 consecutive days in

support of a contingency operation

Reserve member coverage – 180 days of Transitional

Assistance Management Program (TAMP)

TRICARE Prime/USFHP

TRICARE Extra/Standard

ADDP

Family member coverage

TRICARE Prime/USFHP

TRICARE Extra/Standard TYA Prime or Standard TDP

(66)

Retired status – ‘Gray Area’ retiree – under age 60 Reserve member coverage

TRICARE Retired Reserve (TRR)

TRICARE Retiree Dental Program (TRDP) Family member coverage

TRR (sponsor must be enrolled)

TYA Standard (sponsor must be enrolled in TRR)

(67)

Retired status – regular retirement at age 60 Reserve member coverage

TRICARE Prime/USFHP

TRICARE Extra/Standard

TRICARE for Life (TFL) – when eligible for Medicare

TRDP

Family member coverage

TRICARE Prime/USFHP

TRICARE Extra/Standard

TFL – when eligible for Medicare TYA Prime or Standard

(68)

Line-of-duty (LOD) care

For injuries or illnesses incurred or aggravated in the line

of duty while on inactive duty training, or active duty orders for less than 30 days

Includes injuries sustained while traveling under

orders to and from a duty station

LOD determination is made by the command or National

Guard or Reserve unit

Care provided at MTFs or coordinated by the Reserve and

Service Member Support Office (R&SMSO)

(69)

TRICARE Reserve Select (TRS) Eligibility

Inactive Selected Reservists and family members Not eligible for or enrolled in a Federal Employee

Health Benefit Plan (FEHBP) (self or spouse)

Benefits

TRICARE Extra/Standard (Standard overseas)

Monthly premiums

$50.75/member; $205.62/member and family

To qualify and purchase coverage – complete the online

‘DMDC Reserve Component Purchased TRICARE Application (RCPTA)’

(70)

TRICARE Retired Reserve (TRR) Eligibility

‘Gray area” retirees and family members

Not eligible for or enrolled in a Federal Employee

Health Benefit Plan (FEHBP) (self or spouse)

Benefits

TRICARE Extra/Standard (Standard overseas)

Monthly premiums

$390.89/member; $961.35/member and family

To qualify and purchase coverage – complete the online

‘DMDC Reserve Component Purchased TRICARE Application (RCPTA)’

(71)

Hospital Corpsman Advancement

Question

Question

At what age does a retired

reservist become eligible for regular retiree TRICARE

benefits?

Answer

At age 60. Eligible family

members also become entitled to TRICARE at the same time as the sponsor.

(72)

• TRICARE for Life (TFL)

• For Medicare-eligible beneficiaries

• Most people at age 65; under age 65 with a disability

• Entitled to premium-free Medicare Part A and enrolled in Part B

• Exceptions – ADSMs and ADFMs not required to enroll in Part B until the sponsor retires

• Monthly Part B premium; no TFL enrollment fee

• TRICARE pays secondary to Medicare

• TRICARE Prime not an option for retiree and retiree family member TFL beneficiaries at age 65

• Medicare-eligible beneficiaries under age 65 may enroll in Prime, where available, and the enrollment fee is waived

• Claims and information – Wisconsin Physician Services

• Monthly TFL presentation at NMCP – 2nd Tuesday of each month

(73)

Primary care program at select MTFs Internal Medicine Clinic at NMCP

The MTF manages the program and controls enrollment,

which is usually by invitation only

Most enrollees are TFL-eligible, and are not eligible for

TRICARE Prime

No enrollment fee or other costs for care received in the MTF Access to primary care appointments and benefits is the

same as for TRICARE Prime

Access to specialty care appointments is not guaranteed, but

may be offered on a space-available basis or for continuity of care

(74)

TRICARE Nurse Advice Line (NAL)

For all TRICARE beneficiaries in the U.S., including Alaska

and Hawaii (does not include USFHP enrollees)

Answer health care questions and concerns

Advise on need for care – self, routine, urgent or

emergent

Communicate with MTF PCMs and schedule

(75)

TRICARE OB and Maternity Care in Tidewater

Most Prime patients in Tidewater will receive their OB

and maternity care through Women’s Health at NMCP (953-4300), or USAF Hospital Langley (764-6994/6992)

Includes ADSMs, ADFMs, retirees and retiree family

members in Prime, with military or civilian PCMs

Medically-necessary maternity care includes:

Prenatal care, including OB visits and

medically-necessary ultrasounds

Antepartum care for high risk pregnancies Hospitalization for labor and delivery

(76)

TRICARE Prime

Service ADSM/ADFM Retirees, Retiree Family Members and all Others

Annual FY outpatient deductible $0 $0

Global maternity care fee* $0 $11/day ($25 minimum)

Inpatient professional services for

newborn care $0 $11/day ($25 minimum)

Newborn cost-share for hospital

services $0

• Newborn date of admission matches date of birth: $11/day ($25 minimum) applies to 4th and subsequent inpatient days

• Newborn admitted after date of birth: $11/day ($25 minimum) applies to all inpatient days

Professional services fee (if mother

delivers at home or as an outpatient) $0 $12/visit for mother

Authorized birthing center or

hospital-based outpatient birthing room $0 $25/day

TRICARE Prime Point-of-Service (unauthorized non-emergency care; does not apply to catastrophic cap or to ADSMs)

Annual FY outpatient deductible ADSM – N/A; All others – $300/individual or $600/family

Inpatient and outpatient cost-share ADSM – N/A; All others – 50% of TRICARE allowable charge

TRICARE Extra (Network) and Standard (Non-network) (does not apply to ADSMs) Annual FY outpatient deductible • ADFMs sponsor E-4 and below – $50/individual or $100/family • All others – $150/individual or $300/family Global fee* cost share for ADFMs and

TRS

• $17.80/day ($25 minimum); No separate cost share for separately billed professional services

Global fee* cost share for all others • Extra: less of $250/day or 25% billed charges, plus 20% professional services • Standard: less of $764/day or 25% billed charges, plus 25% professional services * After pregnancy is confirmed, most costs are grouped under one diagnosis code. The global fee covers prenatal, inpatient, delivery and postnatal care. Costs depend on beneficiary status, TRICARE program used, and provider (military or civilian).

(77)

TRICARE pharmacy choices

MTF – www.tricare.mil/coveredservices/pharmacy.aspx Home delivery (mail order) and retail network in the U.S.

– Express Scripts

www.express-scripts.com/tricare (877) 363-1303

Retail non-network in the U.S.

Mail order overseas – prescriptions must be written by a

U.S.-licensed physician

Claims processed by Wisconsin Physician Services

(WPS) – www.tricare4u.com

Note – individuals enrolled in USFHP do not have access to

(78)

Pharmacy Choices, Prescription Categories and Beneficiary Costs1

Pharmacy Tier 12 Tier 2 Tier 33

MTF (up to 90 days supply) No Cost Not Available4

Home Delivery/Mail Order5(up to 90 days) No Cost $16 $466

Retail Network (up to 30 days) $8 $20 $477

Retail Non-Network - TRICARE Prime (up to 30 days) 50% cost-share after POS deductible is met8

Retail Non-Network - ADFMs TRICARE Standard/Extra or

TRICARE Reserve Select (up to 30 days) Greater of $20 or 20% of the total cost

9 Greater of $47 or

20%9

Retail Non-Network - Non-ADFMs Standard/Extra, TFL,

or TRICARE Retired Reserve (up to 30 days) 25% of the total cost

9

1. ADSMs do not pay for any authorized prescription medications at any pharmacy. The annual deductible for all other beneficiaries does not apply to prescriptions filled through home delivery or a retail network pharmacy.

2. When available, prescriptions will be filled with generic formulary (Tier 1) medications. Brand name formulary (Tier 2) drugs with a generic equivalent will only be dispensed if medical necessity is requested and approved by Express Scripts. If

approved, the brand name co-pay will apply. If not approved, the beneficiary will be responsible for the entire cost of the medication.

3. Medications designated non-formulary (Tier 3) have been determined to be less clinically-effective or less cost-effective than other drugs in the same therapeutic class.

4. With limited exceptions, non-formulary medications are generally not available through anMTF pharmacy.

5. Beneficiaries with other health insurance (OHI) with a prescription benefit, including Medicare Part D, cannot use the home delivery program, unless a particular medicine is not covered by the OHI, or the OHI prescription benefit has been exhausted. 6. Non-formulary medications may be available through home delivery at the formulary co-pay if medical necessity is requested

and approved by Express Scripts.

7. The availability of most non-formulary medications through a retail pharmacy is very limited.

8. The TRICARE Prime annual point-of-service (POS) deductible for non-ADSMs is $300/individual and $600/family. 9. The TRICARE Standard/Extra annual deductible for active duty family members (ADFMs) of a sponsor E-4 and below is

(79)

Tidewater MTF Pharmacy Site Published e-RX Site Name NCPDP/NPI

Branch Health Clinic (BHC) Dam Neck DoD PORTS VA DAM NECK ePhcy 4845345 / 1396158168

BHC JEB Little Creek-Fort Story (Boone Clinic) DoD PORTS VA LITTLE CRK ePhcy 4845357 / 1205249075

BHC Naval Air Station Oceana DoD PORTS VA BHC OCEANA ePhcy 4845410 / 1578977666

BHC Norfolk Naval Station (Sewells Point Clinic) DoD PORTS VA BHC SEWELLS PT ePhcy 4845369 / 1205249059

BHC Naval Weapons Station Yorktown DoD PORTS VA BHC YORKTOWN ePhcy 4845460 / 1952717472

BHC Northwest DoD PORTS VA NORTHWEST NSG ePhcy 4845888 / 1548664949

Kenner Army Health Clinic, Fort Lee DoD FT LEE ePhcy 4845395 / 1417361866

McDonald Army Health Center (MCAHC) JEB Langley-Eustis DoD FT EUSTIS ePhcy 4845458 / 1861807703

Naval Medical Center Portsmouth (NMCP) DoD PORTS VA NMC ePhcy 4845371 / 1548673205

Scott Center Annex Norfolk Naval Shipyard Portsmouth DoD PORTS VA SCOTT CENTER ePhcy 4845838 / 1013319755

TRICARE Prime Clinic (TPC) Chesapeake DoD PORTS VA TPC CHESAPEAKE ePhcy 4845383 / 1508270950

TPC Virginia Beach DoD PORTS VA TPC VA BEACH ePhcy 4845408 / 1851704431

USAF Hospital Langley DoD LANGLEY ePhcy 4845523 / 1720494834

TRICARE Mail Order Pharmacy (Home Delivery) Express Scripts Home Delivery 2623735 / 1558443911

An electronic prescription (eRx) is a computer-generated prescription sent electronically from your health care provider directly to our pharmacy

(80)

TFL Home Delivery Pharmacy Pilot Program For retirees and family members with TFL

Mandatory maintenance medication refills through home

delivery – such as blood pressure, cholesterol or thyroid medications

Exceptions and waivers

Prescriptions filled at an MTF pharmacy

Acute care meds (antibiotics, pain meds, etc.) Beneficiaries with OHI prescription coverage Program notifications by mail from Express Scripts

www.tricare.mil/tfl(877) 363-1303

(81)

Hospital Corpsman Advancement

Question

Question

Beneficiaries enrolled in

what program do not have access to MTFs and TRICARE facilities, including pharmacy benefits, except in an emergency?  Answer

(82)

Preventive Health Care and Wellness Services

ADFMs and TRS Retirees, FMs and TRR Prime1 Standard2

TRS Prime3

Standard2 TRR

Breast MRIs

Clinical Preventive Exams Colon Cancer Screenings Immunizations and Vaccines Mammograms

PAP Smears

Well-Child Care Visits

No copayment No cost-share No copayment No cost-share Cardiovascular Screenings Eye Exams4 Genetic Testing Infectious Disease Screenings School Physicals4 No copayment Network: 15% Non-network: 20% No copayment Network: 20% Non-network: 25%

1 Prime, Prime Remote, Overseas Prime, USFHP, Young Adult Prime 2 Standard/Extra, Young Adult Standard/Extra

3 Prime, USFHP, Young Adult Prime

(83)

Prior authorization is required for all TRICARE-eligible

beneficiaries when TRICARE is the primary payer for:

Certain medications

Adjunctive (medically-necessary) dental Home health care and hospice

Non-emergency substance abuse or behavioral health

admissions

Outpatient behavioral health (after the 8th visit) Skilled nursing facility care (after day 100 for TFL) Most organ transplants

ECHO (ADFM benefit only)

Prior authorization from TRICARE is generally not required

(84)

TRICARE Overseas Program (TOP)

Prime and Overseas Prime Remote are only for ADSMs

and command-sponsored family members

All others – TRICARE Standard Space-available MTF care

Most care from host nation providers To find a provider or get assistance

TOP Area Office or MTF U.S. Embassy or Consulate

TOP regional contractor – International SOS (888) 777-8343 (from the U.S. only)

(85)

TRICARE Young Adult (TYA) Program Eligibility requirements

Unmarried child of a TRICARE-eligible sponsor

At least 21 years of age (23 if a full-time student), but

under age 26

Not eligible for an employer health plan

National Guard and Reserve sponsors must be eligible

for regular TRICARE or TAMP benefits, or must be eligible for and enrolled in either TRS or TRR

Their children only eligible for TYA Standard/Extra Monthly premiums (January – December 2015)

(86)

Uniformed Services Family

Health Plan (USFHP)

Benefits and costs similar to

TRICARE Prime

6 geographic locations

Eligible beneficiaries same as

TRICARE, except for ADSMs and TFL

Except for emergencies,

enrollees do not use TRICARE facilities

www.usfhp.com

(800) 748-7347

• Martin’s Point Health Care

• Brighton Marine Health Center

• Saint Vincent Catholic Medical Centers of New York

• Johns Hopkins Medicine

• CHRISTUS Health

(87)

Eligibility – Veterans Affairs (VA) Eligibility – CHAMPVA

Dual Eligibility – TRICARE and VA VA Health Care Programs

VA Pharmacy

VA Health Care Facilities

The Veterans Health Administration (VHA) is

the component of the Department of Veterans Affairs (VA) that oversees the delivery of health care

benefits to veterans, their dependents and survivors

(88)

Eligible veterans

Service member discharged or separated from military

service under conditions other than dishonorable

Minimum duty requirements may apply to veterans

who enlisted after 07 September 1980, or who entered active duty after 16 October 1981

Reserve and National Guard member called to active

duty (other than for training only) by federal order, and completed the full period of activation

Dependents and survivors may be eligible for CHAMPVA For complete information about VA eligibility and health care

(89)

Enrollment into the VA health care system Most veterans apply for enrollment

www.1010ez.med.va.gov/sec/vha/1010ez/; (877)

222-8387

All applicants are assigned to one of eight priority groups

based on a number of factors, including:

VA disability rating, service history (dates and

assignments)

Employability, income and net worth

Priority (or sub-priority) group designation determines: Priority for access to care and co-pay requirement

(90)

Civilian Health and Medical Program of the Department of

Veterans Affairs (CHAMPVA) eligibility

Dependent spouse or child of a veteran having a

service-connected total and permanent disability

Non-TRICARE-eligible survivors of a veteran who died: From a VA-rated service-connected disability, or who

was rated at the time of death by the VA as totally and permanently disabled, or

In the line of duty, not due to misconduct

A surviving spouse under age 55 who remarries loses

eligibility, but may re-establish it if the remarriage ends

If spouse remarries after age 55, eligibility is not lost Medicare-eligibility requires Parts A and B to keep

(91)

Dual eligibility – TRICARE and the VA

Separating from active duty (not retirement)

TRICARE – certain service members and eligible

family members may be entitled to 180 days of

temporary coverage under TAMP, but otherwise lose eligibility upon separation from active duty

VA – veterans, with or without a VA disability rating

for a service-connected condition, may apply for benefits after leaving active duty

(92)

Dual eligibility – TRICARE and the VA (continued)

Retiring from active duty (including TDRL and PDRL) TRICARE – service members and eligible family

members retain eligibility after transitioning from active duty to retirement

VA – veterans, with or without a VA disability rating

for a service-connected illness or injury, may apply for benefits after retirement

CHAMPVA – retiree family members or survivors

eligible for TRICARE are not eligible for CHAMPVA benefits

(93)

Dual Eligibility – Program Eligibility Based on Beneficiary Status

Program ADSM ADFM Separating SM Separating FM Retired SM

Retired FM

TRICARE Yes No Yes

TFL No Option if Medicare-eligible No Required if Medicare-eligible

TRS No Option for inactive Selected Reserve Option if sponsor is enrolled No

TRR No Option for retired Reserve < age 60 Option if sponsor is enrolled

TYA No Option if eligible No Option if eligible

TAMP No For certain separating SMs, deactivating Reservists, and FMs

If retirement is postponed by retention on AD for a contingency operation

CHCBP No Option when TRICARE eligibility ends No

VA No

Yes – must apply to meet requirements and access care

No

Yes – must apply to meet

requirements and access care

No

CHAMPVA No

If sponsor rated totally and permanently disabled, died from a VA-rated service-connected disability, or was rated totally and

permanently disabled at the time of death

(94)

VA Health Care Programs for Veterans Outpatient and inpatient services

Primary, specialty and surgical care Diagnostic testing

Mental health and substance abuse treatment Prescription drugs (prescribed by a VA physician) Preventive services

Immunizations and health education programs Physicals and health care assessments

(95)

VA Health Care Programs for Families

CHAMPVA

www.va.gov/hac; (800) 733-8387 Children of Women Vietnam Veterans

For birth children Vietnam women veterans

determined by the VA to have one or more covered birth defects

www.va.gov/hac/forbeneficiaries/cwvv

(888) 820-1756

Spina Bifida Health Care Benefits

For Vietnam and Korea veterans birth children in

receipt of a VA award for spina bifida benefits

(96)

VA pharmacies will only fill prescriptions written by VA

physicians

If a beneficiary, including someone who is dual-eligible,

receives care at a VA facility for a VA-covered benefit, prescriptions should be filled at a VA pharmacy

If a dual-eligible beneficiary receives care through TRICARE

for a VA-rated service-connected condition, prescriptions should be filled through the TRICARE pharmacy program

(97)

Use of VA Health Care Facilities Based on Beneficiary Status

Beneficiary Status Use for TRICARE-Covered Services* Use for VA-Covered Services

ADSMs and Activated Guard and Reserves

Emergency care; urgent and routine care with a

referral and authorization N/A

ADSMs – Terminal Leave All services, with prior authorization N/A ADFMs; or ADSMs and

ADFMs during TAMP

TRICARE Prime (if TRICARE PCM) or TRICARE

Extra (if TRICARE network) N/A

Separated (not retired)

Service Member N/A

For service-connected disability or if veteran’s eligibility criteria is met

Separated (not retired)

Family Member N/A CHAMPVA, if eligible

Retired Service Member (not Medicare-eligible)

TRICARE Prime (if TRICARE PCM) or TRICARE Extra (if TRICARE network)

For service-connected disability or if veteran’s eligibility criteria is met

Retired Family Member (not Medicare-eligible)

TRICARE Prime (if TRICARE PCM) or TRICARE

Extra (if TRICARE network) N/A

Retired Service Member (Medicare-eligible/TFL)

Not Medicare-authorized; TRICARE pays 20%;

beneficiary pays 80% For service-connected disability

Retired Family Member (Medicare-eligible/TFL)

Not Medicare-authorized; TRICARE pays 20%;

beneficiary pays 80% N/A

* Most VA facilities participate as TRICARE network (Extra) providers, including all VA facilities in the TRICARE North Region. Some also participate in TRICARE Prime as primary care managers (PCMs). To find a participating facility or provider, go to the Health Net provider directory at www.hnfs.com.

(98)

Online

TRICARE – www.tricare.mil Medicare – www.medicare.govSocial Security – www.ssa.gov

Reserve Affairs – www.defenselink.mil/raVeterans Affairs – www.va.gov

Veterans Health Administration – www.va/gov/healthNMCP – www.med.navy.mil/sites/NMCP2/

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