Optimizing Performance of
Cloud-based solutions
Optimizing Performance of
Cloud-based solutions
Summary Results September 2012
Summary Results September 2012
Observations and Conclusions
Observations and Conclusions
Ø
41% of responders have plans or are interested in exploring the idea of
implementing cloud computing initiatives.
Ø
Responders value cloud technology most for its perceived value in improving
scalability & flexibility and providing faster delivery of service.
Ø
98% of responders have automated their IT systems to some degree; 81% need
Ø
98% of responders have automated their IT systems to some degree; 81% need
to improve integration and standardization of processes & systems.
Ø
43% of responders report that less than 40% of their IT environment is currently
virtualized.
Ø
60% of responders plan to establish or improve self service capabilities; 55% plan
to launch a new virtualization or automation effort.
Program Overview
Program Overview
Ø
Gatepoint Research invited selected executives to participate in a survey
themed
Optimizing Performance of Cloud-based solutions.
Candidates
were invited via email and 193 executives have participated to date.
Ø
51% of responders are IT managers. 49% are Directors, VPs and CxOs.
Ø
59% of responders are executives working in the Fortune 1000.
Ø
100% of responders participated voluntarily; none were engaged using
telemarketing.
Which one statement best describes your organization’s
cloud computing initiatives?
Which one statement best describes your organization’s
cloud computing initiatives?
Within 12 months
7%
Evaluating
deployment now
19%
Using/adopting cloud
technologies for a
significant portion of
infrastructure
17%
No plans in the next year
9%
Potential to
implement cloud
tech soon
41% of responders have plans or are interested in exploring the idea of
implementing cloud computing initiatives.
19%
Mildly interested;
have concerns
15%
Using cloud technology,
but still in the early
stages
33%
tech soon
41%
What are the primary reasons for considering cloud technologies?
What are the primary reasons for considering cloud technologies?
35%
39%
55%
65%
Reduce CAPEX (capital expenditures)
Reduce OPEX (operating expenditures)
Be able to provide faster delivery of services
Improve infrastructure scalability and flexibility
Responders value cloud technology most for its ability to improve
scalability and flexibility and provide faster delivery of service.
4%
24%
35%
0%
10%
20%
30%
40%
50%
60%
70%
Pressure from senior management
Improve staff productivity
Reduce CAPEX (capital expenditures)
How easy is it for your customers/end users to currently access the
services they need, when they need them?
How easy is it for your customers/end users to currently access the
services they need, when they need them?
1
1
2
3
4
5
3.66
Responders report that most of their customers and end users
can access the services they need, when they need them.
1
1
2
3
4
5
Difficult:
Unacceptably
slow
Easy:
Quick and
efficient
What best describes your IT environment?
What best describes your IT environment?
30%
49%
Highly automated; well integrated and standardized
Partially automated; significant gaps in integrating and
standardizing process and systems
Somewhat automated; some improvements needed to
integrate and standardize process and systems
98% of responders have automated their IT systems to some degree; 81%
need to improve integration and standardization of processes & systems.
2%
19%
0%
10%
20%
30%
40%
50%
60%
Minimally automated; little if any integration and
standardization of processes and systems
Highly automated; well integrated and standardized
What percentage of your IT environment is currently virtualized?
What percentage of your IT environment is currently virtualized?
17%
26%
24%
32%
15%
20%
25%
30%
35%
43% of responders report that less than 40% of
their IT environment is currently virtualized.
0%
5%
10%
15%
How satisfied are you with your ability to baseline the performance of
your infrastructure and plan for capacity growth while also addressing
peak usage needs?
How satisfied are you with your ability to baseline the performance of
your infrastructure and plan for capacity growth while also addressing
peak usage needs?
1
1
2
3
4
5
3.38
Responders report they are mostly able to baseline the performance of
their infrastructure & plan for capacity growth while still addressing
peak usage needs.
1
1
2
3
4
5
What is the status of the following IT initiatives?
What is the status of the following IT initiatives?
34%
28%
37%
18%
27%
23%
Onboard or migrate applications to cloud
Launch new virtualization/automation effort
Establish or improve employee/
customer self-service capabilities
Planned no timeframe
Planned, < 12 months
60% of responders plan to establish or improve self-service capabilities;
55% plan to launch a new virtualization or automation effort.
23%
22%
33%
8%
20%
14%
0%
10%
20%
30%
40%
50%
60%
70%
Use public cloud computing
technologies such as Amazon EC2
Data center consolidation or migration
Build an internal private cloud
Profile of Responders:
Job Level
Profile of Responders:
Job Level
Manager
VP
9%
CxO
5%
49% of responders are work at Director, VP or CxO level.
Manager
51%
Director
Profile of Responders:
Organization Revenue
Profile of Responders:
Organization Revenue
<$250 million
26%
$250-500
million
59% of responders work for companies in the Fortune 1000.
million
8%
$500 million
-$1.5 billion
7%
>$1.5 billion
59%
About
About
CA Technologies offers an application
performance management solution that helps
improve service delivery, maintain uptime and
facilitate timely problem remediation for
business-critical applications across the
business-critical applications across the
enterprise.
ľ
About SimplyDIRECT
About SimplyDIRECT
SimplyDIRECT helps you identify, engage and qualify prospects with
maximum precision through custom database building and
survey-based lead generation into your target accounts. We specialize in
account penetration by developing qualified warm opt-in leads from
Director, Vice President and C-level decision makers.
Gatepoint Research is the market research arm of SimplyDIRECT.
