Diplomas & Certificates Student Guide

(1)

Diplomas & Certificates

Student Guide

C F T W S I S P R O U D TO O F F E R A

S E L E C T I O N O F J O B S P E C I F I C

D I P L O M A S A N D C E R T I F I C AT E S

F O R F I N A N C I A L S E RV I C E S

P R O F E S S I O N A L S .



I n t r o d u c t i o n t o F i n a n c i a l S e r v i c e s

O p e r a t i o n s C e r t i f i c a t e



F i n a n c i a l S e r v i c e s O p e r a t i o n s D i p l o m a



I n t r o d u c t i o n t o A c c o u n t i n g C e r t i f i c a t e



I n t r o d u c t i o n t o H u m a n R e s o u r c e s

C e r t i f i c a t e



I n t r o d u c t i o n t o C r e d i t A n a l y s i s



I n t r o d u c t i o n t o L e n d i n g C e r t i f i c a t e



A g r i c u l t u r a l L e n d i n g D i p l o m a



C o m m e r c i a l L e n d i n g D i p l o m a



C o n s u m e r L e n d i n g D i p l o m a



R e a l E s t a t e L e n d i n g D i p l o m a



G e n e r a l F i n a n c i a l S e r v i c e s D i p l o m a



A d v a n c e d F i n a n c i a l S e r v i c e s D i p l o m a



P r o f e s s i o n a l T e l l e r C e r t i f i c a t e



U n i v e r s a l B a n k e r C e r t i f i c a t e



U n i v e r s a l B a n k e r D i p l o m a



I n t r o d u c t i o n t o S a l e s a n d S e r v i c e



S a l e s a n d S e r v i c e M a n a g e m e n t



M a r k e t i n g C e r t i f i c a t e



F i n a n c i a l S e r v i c e s M a r k e t i n g D i p l o m a

 

I n t r o d u c t i o n t o S u p e r v i s i o n C e r t i f i c a t e

 

F i n a n c i a l S e r v i c e s M a n a g e m e n t D i p l o m a



P r o j e c t M a n a g e m e n t D i p l o m a

Questions? Contact CFTWS

5310 Ward Road, Suite 211, Arvada, CO 80002

(303) 825-1590 / [email protected]

This Student Guide will

assist you in keeping

track of diploma and

certificate requirements

for courses you have

completed. Include the

date, grade and total

credits received for each

completed course.

(2)

Diplomas & Certificates

Course Offerings

All of the courses listed in this Student Guide are available through our

Instructor-Led

(IL)

and

Self-Paced Online Courses

(SP), and

Correspondence Study

(CS) Courses. Visit our website at

www.CFTWS.org/Education/Distance Learning

Options

for course descriptions and start dates and easily register online!

The majority of the our 8 to 10-Week Instructor-Led Online Courses have received up to 3 College Credit Recommendations from

the

American Council on Education (ACE).

ACE evaluates and makes credit recommendations, which are intended to guide

colleges and universities as they consider awarding credit to persons who have successfully completed college-level instruction.



Required courses have been successfully completed with a passing grade (D or better)



Overall grade point average (GPA) must be 2.00.



All courses must carry 1.00 to 3.00 credits unless otherwise noted.



Up to 50% of the course credits needed for a diploma or certificate may be transferred from a college, university, or other

educational organization. CFTWS will also consider awarding credit for other training programs (including internal training) on a

case-by-case basis.

Please use this Student Guide to keep track of diploma and certificate eligibility requirements for courses you have completed.

Include the date, grade and total credits received for each completed course.

Example:

DATE GRADE CREDITS

Principles of Banking

1/1/11

A 2

Page 2 of 6

Introduction to Financial Services Operations Certificate

DATE GRADE CREDITS

Principles of Banking (IL, CS) __________ _______ _______ Law & Banking: Applications (IL, CS) OR __________ _______ _______ Law & Banking: Principles (IL, CS) __________ _______ _______ Deposit Accounts & Services (IL, CS) __________ _______ _______ Business Communications (IL, CS) __________ _______ _______ Business Math (IL, CS) __________ _______ _______

Financial Services Operations Diploma

DATE GRADE CREDITS

Principles of Banking (IL, CS) __________ _______ _______ Law & Banking: Applications (IL, CS) OR __________ _______ _______ Law & Banking: Principles (IL, CS) __________ _______ _______ Economics (IL, CS) __________ _______ _______ Business Math (IL, CS) __________ _______ _______ Customer Service Excellence (IL, CS) OR __________ _______ _______ Customer Service Innovation (CS) __________ _______ _______ Accounting: College (IL, CS) OR __________ _______ _______

Financial Accounting (IL) __________ _______ _______ Money & Banking (IL, CS) __________ _______ _______ Business Communications (IL, CS) __________ _______ _______ Deposit Accounts & Services (IL, CS) __________ _______ _______

Plus the following SmartPros Self-Paced Online Courses:

IRA’s (min 1/4 credit) __________ _______ _______ EFTA or equivalent (min 1/4 credit) __________ _______ _______

Bank Operations Certificates & Diplomas

Accounting Education Certificate

Introduction to Accounting Certificate

DATE GRADE CREDITS

Principles of Banking (IL, CS) __________ _______ _______ Accounting: College (IL, CS) __________ _______ _______ Accounting: Financial (IL) __________ _______ _______ Business Math (IL, CS) __________ _______ _______ Business Communications (IL, CS)

Plus ONE of the following Courses:

Statistics (IL, CS) __________ _______ _______ Economics (IL, CS) __________ _______ _______

Human Resource Certificate

Introduction to Human Resources Certificate

DATE GRADE CREDITS

Principles of Banking (IL, CS) __________ _______ _______ Business Communications (IL, CS) __________ _______ _______ Human Resource Management (IL, CS) __________ _______ _______ Human Relations (IL, CS) __________ _______ _______

Plus TWO of the following Courses:

Human Resource Development (CS) __________ _______ _______ Human Resource Selection (CS) __________ _______ _______ Employment & Labor Law (CS) __________ _______ _______ Organizational Behavior (IL, CS) __________ _______ _______

(3)

Diplomas & Certificates Continued

Page 3 of 6

Credit and Lending

Certificates & Diplomas

Introduction to Credit Analysis Certificate

DATE GRADE CREDITS

Principles of Banking (IL, CS) __________ _______ _______ Accounting: College (IL, CS) OR __________ _______ _______

Financial Accounting (IL) __________ _______ _______ Analyzing Financial Statements (IL, CS) __________ _______ _______ Commercial Lending (IL, CS) __________ _______ _______ Economics (IL, CS) __________ _______ _______

Plus ONE of the following:

Business Math (IL, CS) __________ _______ _______ Money and Banking (IL, CS) __________ _______ _______ Real Estate Law (IL, CS) __________ _______ _______

Introduction to Lending Certificate

DATE GRADE CREDITS

Principles of Banking (IL, CS) __________ _______ _______ Accounting: College (IL, CS) OR __________ _______ _______

Financial Accounting (IL) __________ _______ _______ Analyzing Financial Statements (IL, CS) __________ _______ _______ Marketing (IL, CS)) __________ _______ _______ Economics (IL, CS) __________ _______ _______

Commercial Lending (IL, CS) __________ _______ _______ Consumer Lending (IL, CS) __________ _______ _______ Residential Mortgage Lending (IL, CS) __________ _______ _______ Agricultural Lending __________ _______ _______

Agricultural Lending Diploma

DATE GRADE CREDITS

Principles of Banking (IL, CS) __________ _______ _______ Law & Banking: Applications (IL, CS) OR __________ _______ _______ Law & Banking: Principles (IL, CS) __________ _______ _______ Economics (IL, CS) __________ _______ _______ Business Math (IL, CS) __________ _______ _______ Customer Service Excellence (IL, CS) OR __________ _______ _______

Customer Service Innovation (CS) __________ _______ _______ Accounting: College (IL, CS) OR __________ _______ _______

Financial Accounting (IL) __________ _______ _______ Money & Banking (IL, CS) __________ _______ _______ Analyzing Financial Statements (IL, CS) __________ _______ _______ Business Communications (IL, CS) __________ _______ _______ Selling Fundamentals (IL, CS) OR __________ _______ _______ Sales Excellence (CS) __________ _______ _______ Agricultural Lending (CS) __________ _______ _______ Commercial Lending (IL, CS) __________ _______ _______ Real Estate Finance (IL, CS) __________ _______ _______

Commercial Lending Diploma

DATE GRADE CREDITS

Principles of Banking (IL, CS) __________ _______ _______ Law & Banking: Applications (IL, CS) OR __________ _______ _______ Law & Banking: Principles IL, CS) __________ _______ _______ Economics (IL, CS) __________ _______ _______ Business Math (IL, CS) __________ _______ _______ Customer Service Excellence (IL, CS) OR __________ _______ _______ Customer Service Innovation (CS) __________ _______ _______

Accounting: College (IL, CS) OR __________ _______ _______

Financial Accounting (IL) __________ _______ _______ Money & Banking (IL, CS) __________ _______ _______ Business Communications (IL, CS) __________ _______ _______ Selling Fundamentals (IL, CS) OR __________ _______ _______ Sales Excellence (CS) __________ _______ _______

Commercial Lending (IL, CS) __________ _______ _______ Analyzing Financial Statements (IL, CS) __________ _______ _______ Real Estate Finance (IL, CS) __________ _______ _______ Real Estate Appraisal (IL, CS) __________ _______ _______

Consumer Lending Diploma

DATE GRADE CREDITS

Principles of Banking (IL, CS) __________ _______ _______ Law & Banking: Applications (IL, CS) OR __________ _______ _______ Law & Banking: Principles (IL, CS) __________ _______ _______ Economics (IL, CS) __________ _______ _______ Business Math (IL, CS) __________ _______ _______ Customer Service Excellence (IL, CS) OR __________ _______ _______ Customer Service Innovation (CS) __________ _______ _______

Accounting: College (IL, CS) OR

Consumer Lending (IL, CS) __________ _______ _______ Marketing (IL, CS) __________ _______ _______

Real Estate Lending Diploma

DATE GRADE CREDITS

Principles of Banking (IL, CS) __________ _______ _______ Law & Banking: Applications (IL, CS) OR __________ _______ _______ Law & Banking: Principles (IL, CS) __________ _______ _______ Economics (IL, CS) __________ _______ _______ Business Math (IL, CS) __________ _______ _______ Customer Service Excellence (IL, CS) OR __________ _______ _______ Customer Service Innovation (CS) __________ _______ _______

Accounting: College (IL, CS) OR __________ _______ _______

Residential Mortgage Lending (IL, CS) __________ _______ _______ Real Estate Law (IL, CS) __________ _______ _______ Real Estate Finance (IL, CS) __________ _______ _______ Real Estate Appraisal (IL, CS) __________ _______ _______

(4)

Questions? Contact CFTWS at 303-825-1590 or [email protected]

Page 4 of 6

Financial Services

Introduction to Financial Services Certificate

DATE GRADE CREDITS

Principles of Banking (IL, CS) __________ _______ _______ Law & Banking: Applications (IL, CS) OR __________ _______ _______ Law & Banking: Principles (IL, CS) __________ _______ _______ Economics (IL, CS) __________ _______ _______ Marketing (IL, CS) __________ _______ _______ Business Math (IL, CS) __________ _______ _______ Customer Service Excellence (IL, CS) OR __________ _______ _______ Customer Service Innovation (CS) __________ _______ _______

General Financial Services Diploma

DATE GRADE CREDITS

Principles of Banking (IL, CS) __________ _______ _______ Law & Banking: Applications (IL, CS) OR __________ _______ _______ Law & Banking: Principles (IL, CS) __________ _______ _______ Economics (IL, CS) __________ _______ _______ Marketing (IL, CS) __________ _______ _______ Business Math (IL, CS) __________ _______ _______ Customer Service Excellence (IL, CS) OR __________ _______ _______ Customer Service Innovation (CS) __________ _______ _______ Accounting: College (IL, CS) OR

Financial Accounting (IL) __________ _______ _______ Money & Banking (IL, CS) __________ _______ _______

Advanced Financial Services Diploma

DATE GRADE CREDITS

Principles of Banking (IL, CS) __________ _______ _______ Law & Banking: Applications (IL, CS) OR __________ _______ _______ Law & Banking: Principles (IL, CS) __________ _______ _______ Economics (IL, CS) __________ _______ _______ Marketing (IL, CS) __________ _______ _______ Business Math (IL, CS) __________ _______ _______ Customer Service Excellence (IL, CS) OR __________ _______ _______ Customer Service Innovation (CS) __________ _______ _______ Accounting: College (IL, CS) OR __________ _______ _______ Financial Accounting (IL) __________ _______ _______ Money & Banking (IL, CS) __________ _______ _______ Analyzing Financial Statement s (IL, CS) __________ _______ _______ Business Communications (IL, CS) __________ _______ _______ Selling Fundamentals (IL, CS) OR __________ _______ _______ Sales Excellence (CS) __________ _______ _______

Plus any TWO of the following:

Consumer Lending (IL, CS) __________ _______ _______ Commercial Lending (IL, CS) __________ _______ _______ Residential Mortgage Lending (IL, CS) __________ _______ _______ Agricultural Lending (CS) __________ _______ _______ Business Ethics (CS) __________ _______ _______

Teller and Universal Banker

Certificate & Diplomas

Professional Teller Certificate

DATE GRADE CREDITS

Principles of Banking (IL, CS) __________ _______ _______ Customer Service Excellence (IL, CS) OR __________ _______ _______ Customer Service Innovation (CS) __________ _______ _______ Teller Training (IL, SP, CS) __________ _______ _______ (PRACTELL Self-Paced Online Teller Course OR Teller Operations)

Selling Fundamentals (IL, CS) OR __________ _______ _______ Sales Excellence (CS) __________ _______ _______ Business Communications (IL, CS) __________ _______ _______ Business Math (IL, CS) __________ _______ _______ Deposit Accounts & Services (IL, CS) __________ _______ _______ Marketing (IL, CS) __________ _______ _______ Bank Secrecy Act (SP) __________ _______ _______

(SmartPros Self-Paced Online Course)

Universal Banker Certificate

DATE GRADE CREDITS

Principles of Banking (IL, CS) __________ _______ _______ Human Relations (IL, CS) __________ _______ _______ Selling Fundamentals (IL, CS) __________ _______ _______ Business Math (IL, CS) __________ _______ _______ Business Communications (IL, CS) __________ _______ _______ Customer Service Excellence (IL, CS) __________ _______ _______ Deposit Accounts & Services (IL, CS) __________ _______ _______ Teller Operations (IL, CS) __________ _______ _______ Bank Secrecy Act (SP) __________ _______ _______

Universal Banker Diploma

DATE GRADE CREDITS

Principles of Banking (IL, CS) __________ _______ _______ Human Relations (IL, CS) __________ _______ _______ Selling Fundamentals (IL, CS) __________ _______ _______ Business Math (IL, CS) __________ _______ _______ Business Communications (IL, CS) __________ _______ _______ Customer Service Excellence (IL, CS) __________ _______ _______ Deposit Accounts & Services (IL, CS) __________ _______ _______ Teller Operations (IL, CS) __________ _______ _______ Bank Secrecy Act (SP) __________ _______ _______

Residential Mortgage Lending (IL, CS) __________ _______ _______ Sales Excellence (CS) __________ _______ _______ Managing Change (CS) __________ _______ _______ Business Ethics (CS) __________ _______ _______ Marketing (IL, CS) __________ _______ _______ Customer Service Innovation (CS) __________ _______ _______ Motivating Your Staff (CS) __________ _______ _______ Consumer Lending (IL, CS) __________ _______ _______

(5)

Introduction to Financial Services Marketing Certificate

DATE GRADE CREDITS

Principles of Banking (IL, CS) __________ _______ _______ Marketing (IL, CS) __________ _______ _______ Selling Fundamentals (IL, CS) OR __________ _______ _______ Sales Excellence (CS) __________ _______ _______ Business Communications (IL, CS) __________ _______ _______ eCommerce (CS) __________ _______ _______ Business Ethics (CS) __________ _______ _______

Financial Services Marketing Diploma

DATE GRADE CREDITS

Principles of Banking (IL, CS_ __________ _______ _______ Marketing (IL, CS) __________ _______ _______ Selling Fundamentals (IL, CS) OR __________ _______ _______ Sales Excellence (CS) __________ _______ _______ Business Communications (IL, CS) __________ _______ _______ eCommerce (CS) __________ _______ _______ Business Ethics (CS) __________ _______ _______ Advertising (CS) __________ _______ _______ Law and Banking: Applications (IL, CS) OR __________ _______ _______

Law and Banking: Principles (IL, CS) __________ _______ _______ Management (IL, CS) __________ _______ _______ Economics (IL, CS) __________ _______ _______

Accounting: College (IL, CS) __________ _______ _______ Accounting: Financial (IL) __________ _______ _______ Business Math (IL, CS) __________ _______ _______ Statistics (IL, CS) __________ _______ _______

Diplomas & Certificates Continued

Introduction to Sales and Service Certificate

DATE GRADE CREDITS

Principles of Banking (IL, CS) __________ _______ _______ Sales Excellence (CS) __________ _______ _______ Selling Fundamentals (IL, CS) __________ _______ _______ Customer Service Excellence (IL, CS) __________ _______ _______ Customer Service Innovation (CS) __________ _______ _______ Marketing (IL, CS) __________ _______ _______ Business Communications (IL, CS) __________ _______ _______ Bank Secrecy Act (SP) __________ _______ _______

(SmartPros Self-Paced Online Course) Plus ONE of the following:

Commercial Lending (IL, CS) __________ _______ _______ Consumer Lending (IL, CS) __________ _______ _______ Residential Mortgage Lending (IL, CS) __________ _______ _______ Deposit Accounts & Services (IL, CS) __________ _______ _______ Teller Operations (IL, CS) __________ _______ _______

Sales and Service Management Certificate

DATE GRADE CREDITS

Principles of Banking (IL, CS) __________ _______ ________ Sales Excellence (CS) __________ _______ ________ Selling Fundamentals (IL, CS) __________ _______ ________ Customer Service Excellence (IL, CS) __________ _______ ________ Customer Service Innovation (CS) __________ _______ ________ Marketing (IL, CS) __________ _______ ________ Business Communications (IL, CS) __________ _______ ________ Bank Secrecy Act (SP) __________ _______ ________

Supervision (IL, CS) __________ _______ ________ Management (IL, CS) __________ _______ ________ Bank Management (CS) __________ _______ ________ Human Relations (IL, CS) __________ _______ ________ Managing Change (CS) __________ _______ ________

Commercial Lending (IL, CS) __________ _______ ________ Consumer Lending (IL, CS) __________ _______ ________ Residential Mortgage Lending (IL, CS) __________ _______ ________ Deposit Accounts & Services (IL, CS) __________ _______ ________ Teller Operations (IL, CS) __________ _______ ________ Wills, Trusts and Estate Administration (CS) __________ _______ ________ Financial Planning (CS) __________ _______ ________ Business Ethics (CS) __________ _______ ________

Sales and Service Certificates

Marketing Education Certificate & Diploma

Page 5 of 6

(6)

Page 6 of 6

Management and Supervision

Introduction to Supervision Certificate

DATE GRADE CREDITS

Principles of Banking (IL, CS) __________ _______ ________ Supervision (IL, CS) __________ _______ ________ Business Communications (IL, CS) __________ _______ ________ Human Relations (IL, CS) __________ _______ ________ Customer Service Excellence (IL, CS) OR __________ _______ ________ Customer Service Innovation (CS) __________ _______ ________ Leading Your People to Success (CS) __________ _______ ________

Human Resource Management (IL, CS) __________ _______ ________ Management (IL, CS) __________ _______ ________ Business Ethics (CS) __________ _______ ________ Managing Change (CS) __________ _______ ________ Managing Performance & Productivity (CS) __________ _______ ________ Interviewing and Hiring Techniques (CS) __________ _______ ________ Motivating Your Staff (CS) __________ _______ ________

Financial Services Management Diploma

DATE GRADE CREDITS

Principles of Banking (Il, CS) __________ _______ ________ Organizational Behavior (IL, CS) __________ _______ ________ Business Communications (IL, CS) __________ _______ ________ Human Relations (IL, CS) __________ _______ ________ Human Resource Management (IL, CS) OR __________ _______ ________ Human Resource Selection (CS) __________ _______ ________ Marketing (IL, CS) __________ _______ ________ Management (IL, CS) __________ _______ ________ Bank Management (CS) __________ _______ ________ Economics (IL, CS) __________ _______ ________ The Future of Business (CS) __________ _______ ________

Accounting: College (IL, CS) __________ _______ ________ Accounting: Financial (IL) __________ _______ ________ Business Math (IL, CS) __________ _______ ________ Fraud Examination (CS) __________ _______ ________ Business Ethics (CS) __________ _______ ________

Project Management Diploma

DATE GRADE CREDITS

Principles of Banking (IL, CS) __________ _______ _______ Marketing (IL, CS) __________ _______ _______ Human Relations (IL, CS) __________ _______ _______ Business Communications (IL, CS) __________ _______ _______ Managing Change (CS) __________ _______ _______ The Future of Business (CS) __________ _______ _______ Project Management (CS) __________ _______ _______ Project Management:

New Product Development (CS) __________ _______ _______ Project Management:

The Managerial Process (CS) __________ _______ _______

Human Resource Management (IL, CS) __________ _______ _______ Management (IL, CS) __________ _______ _______ Organizational Behavior (IL, CS) __________ _______ _______ Bank Management (CS) __________ _______ _______

Revisions May Occur

In order to keep pace with the ever-changing financial services

landscape, it is necessary for CFTWS to revise the course

requirements of certain diplomas and certificates from time to time. If

you have already begun the process of completing the requirements

for a specific CFTWS diploma or certificate, you can continue to do

so under the previous guidelines.

Contact CFTWS at 303-825-1590 or [email protected] for a verification

and review of your accomplishments. Upon completion of required

courses for a particular diploma or certificate, contact CFTWS for a

‘Diploma or Certificate Request Form’. A fee of $25.00 is required

per Diploma or Certificate. You will also receive an Official

Transcript reflecting your accomplishment for your records!

Request for Diploma or Certificate

CFTWS  5310 Ward Road, Suite 211  Arvada, CO 80002

303-825-1590  303-629-1591 (fax)

[email protected]  www.cftws.org  www.cfttexas.org

CFTWS does not discriminate on the basis of race, color, gender, age, and national or ethnic origin.