Title Restore water affected carpet
Level 4 Credits 12
Purpose This unit standard is for people training for the carpet cleaning industry.
People credited with this standard are able to: determine damage to carpet and secondary affects of water damage to surrounding building material and contents; perform restorative work; and report outcome of restorative work.
Classification Cleaning and Caretaking > Carpet and Textile Cleaning
Available grade Achieved
Entry information Critical health and safety prerequisites
Unit 25918, Follow safe work practices in the carpet cleaning and restoration industry, or demonstrate equivalent knowledge and skills.
Explanatory notes
1 Competence demonstrated in assessment against this standard must comply with the requirements of:
Consumers Guarantee Act 1993; Employment Relations Act 2000;
Hazardous Substances and New Organisms Act 1996; Health and Safety in Employment Act 1992;
Resource Management Act 1991;
AS/NZS 2455.1:2007 Textile floor coverings – Installation practice – General; AS/NZS 2455.2:2007 Textile floor coverings – Installation practice – Carpet tiles; AS/NZS 3733:1995 Textile floor coverings – Cleaning and maintenance of residential and commercial carpeting;
CRI Green label – www.carpet-rug.org;
S100 Standard and Reference Guide for Professional Carpet Cleaning – 2002 (IICRC Publications);
ANSI/IICRC S500 Standard and Reference Guide for Professional Water Damage Restoration – 2006 (IICRC Publications);
ANSI/IICRC S520 Standard and Reference Guide for Professional Mould Remediation – 2008 (IICRC Publications).
2 Definitions
Industry best practice refers to enterprise and/or establishment requirements and practices which are in accordance with applicable legislation, regulations and safety data sheets.
Organisational requirements refers to instructions to staff on policy procedures and methods relating to cleaning in the workplace (including health and safety) and the application of any written procedures which are documented in memo or manual format and are available in the workplace.
3 Assessment against this standard must include category 3 water damage and this must be undertaken on-the-job. The trainee may then select either category 1 or category 2 water damage, that assessment maybe undertaken on-the-job or in a simulated environment.
4 Building repairs (walls, floors, subfloors, ceilings, and staircases/wells) must be completed by a qualified tradesman to the appropriate standard.
Outcomes and evidence requirements
Outcome 1
Determine damage to carpet and secondary affects of water damage to surrounding building material and contents.
Range damage which may detrimentally impact later on the restoration to pre-loss condition of carpet, including – floor surfaces, sub-floors, skirting boards, walls, doors, ceilings, staircases/wells, microbial contamination, carpet seams,
delamination of secondary backing, condition of underlay, naplock bars, smooth edges, insulation.
Evidence requirements
1.1 Categories of water damage are identified in accordance with industry best practice.
Range category 1, 2, and 3 (as per IICRC S500).
1.2 Classes of water damage are identified in accordance with industry best practice.
Range class 1, 2, 3, and 4 (as per IICRC S500).
1.3 Assessment of location determines cause and extent of damage in accordance with industry best practice.
Range cause, actual damage, potential secondary damage, extent of damage.
1.4 Assessment of location determines potential health and safety risks of damage, class and category of water damage.
Range microbial contamination, biohazard contamination, electrical hazard, slips, trips or falls, lifting and strains, structural damage. Water category – category 1, 2, 3 (as per IICRC S500).
Water damage class – class 1, 2, 3, 4 (as per IICRC S500).
1.5 Assessment of location determines resources and procedures necessary to perform restoration.
Range resources may include – staffing requirements, furniture
blocks/tabs, psychrometric calculations and documentation, non-penetrating moisture meter, non-penetrating moisture meter, thermo hygrometer, water extractor, air mover, dehumidifier, stain removal chemicals, antimicrobial chemicals, anti-browning chemicals, carpet awl, claw hammer, knee kicker, base mould lifter, hook knife, stanley knife, screwdrivers.
Procedures may include – cutting carpet, uplifting carpet, restoring or replacing underlay, on-site or off-site drying of carpet, open or closed drying system, uplift naplock bars and smooth edges.
1.6 Results of assessment and recommendations for restoration of water affected carpet are documented and reported to stakeholders in accordance with industry best practice.
Range stakeholders may include – insurance company or agent, landlord, property owners, property manager, government agencies, local authorities, building occupier.
Outcome 2
Perform restorative work.
Evidence requirements
2.1 Chattels are moved in accordance with client requirements and/or organisational requirements.
2.2 Correct treatments are applied to carpet in accordance with industry best practice.
Range antimicrobial, anti-browning, stain treatments.
2.3 Damage which may have a detrimental impact on the relaying of carpet is documented in accordance with industry best practice.
Range may include – floor surfaces, subfloors, skirting boards, walls, doors, ceilings, staircases/wells, carpet stains, carpet seams,
2.4 Personal protective equipment (PPE) for the task being undertaken is selected and used in accordance with industry best practice.
Range gloves, footwear, eye or face protection, head protection, overalls or uniform, ear protection, respiratory protection.
2.5 Procedures selected for removing moisture from the affected indoor environment are in accordance with industry best practice.
Range use of extraction equipment, airmovers, dehumidifiers, moisture detection equipment, HVAC (Heating, Ventilation, and Air Conditioning system).
2.6 Equipment is operated in accordance with manufacturer's instructions.
2.7 Restorative procedures return carpet, as near as possible, to its pre-existing condition.
Range deodorising, sanitising, cleaning, installation consumables, reinstallation.
Outcome 3
Report outcome of restorative work.
Evidence requirements
3.1 The outcome of restorative work is documented, showing extent to which restoration to pre-existing condition has been achieved and reported to stakeholders in accordance with industry best practice.
Range stakeholders may include – insurance company or agent, landlord, property owners, property manager, government agencies, local authorities, building occupier.
Planned review date 31 December 2017
Status information and last date for assessment for superseded versions
Process Version Date Last Date for Assessment
Registration 1 20 December 1998 31 December 2014
Review 2 27 April 2004 31 December 2014
Review 3 16 October 2009 31 December 2014
Consent and Moderation Requirements (CMR) reference 0004
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and which are assessing against unit standards must engage with the moderation system that applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies to this standard are outlined in the Consent and Moderation Requirements (CMR). The CMR also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact the Community Support Services ITO Limited (Careerforce) [email protected] if you wish to suggest changes to the content of this unit standard.
