Copyright © 2010 iWorldServices. All Rights Reserved.
Mobile-Money &
Economic Development
Dan Jensen iWorldServices
iWorldServices' Objectives
Develop/deploy internet based,
open source communications
platforms, products & services
Mobile-Money & Econmic Development o Copyright © 2010 iWorldServices. All Rights Reserved.
iWorldServices' Objectives
Develop/deploy internet ...
platforms, products & services
Directly and indirectly target small business, low income & rural
market segments
iWorldServices' Objectives
Develop/deploy internet...
platforms, products & services
Directly and indirectly target small business, low income & rural
market segments
Provide services that fosters
Mobile-Money & Econmic Development o Copyright © 2010 iWorldServices. All Rights Reserved.
Agenda
Business
The Market
Social Impact
Trends
Initiatives
Business Description
Emerging Markets
International / Intra-national VoIP Service
Segments-Current focus
Callshops
Internet cafes
Tele-centers
Segments-Future focus
Small Business
Community Centers
“Virtual Callshops” (Mobile Platforms)
Lowest income strata
(Base of the Pyramid, BoP)
Mobile-Money & Econmic Development o Copyright © 2010 iWorldServices. All Rights Reserved.
Business Description
Revenues: Twelve million annual
revenue ($12,000,000)
In two & a half years
Business Description
Geographic Markets (Priorities)
Middle East
Africa
Latin America
Asia
Mobile-Money & Econmic Development o Copyright © 2010 iWorldServices. All Rights Reserved.
How We Do It
VoIP (softswitch) equipment in San Jose and UK that uses open source software at its core
Integrated software engine (Control Panel) to create and manage accounts, deposits, credit, pricing and measurement
Customer side
iWorldServices side
International sales and support organization operating “on-line”
Web based marketing and customer management
Terminating agreements with dozens of global and regional carriers
Collection and short term credit granting process
Mobile-Money & Econmic Development o Copyright © 2010 iWorldServices. All Rights Reserved.
Agenda
Business Description
The Market
Market Size
Competitors & Competitive Issues
Target Customers
The Market
International Long Distance Services
Mobile-Money & Econmic Development o Copyright © 2010 iWorldServices. All Rights Reserved.
The Market
… Will Fuel and Accelerate the Anticipated Explosive Growth of VoIP Based Communications Services in Emerging Markets Worldwide
The Market
Emerging Market Countries
Inbound Traffic by Sub-Region 2007
Mobile-Money & Econmic Development o Copyright © 2010 iWorldServices. All Rights Reserved.
Competitors & Competitive Issues
International Traffic
Total 365 billion minutes Total 416 billion minutes
The Market
Market Size
Target Customers
(Characteristics)Migrant workers (& Families)
No credit cards
No computers
No wireless devices
Mobile-Money & Econmic Development o Copyright © 2010 iWorldServices. All Rights Reserved.
The Market
Market Size
Target Customers
Migrant workers (Type/Location)
Construction or oil field workers
Domestic help
India, Pakistan, Bangladesh, Sri Lanka, Nepal, Egypt, Philippines, Chad, Sudan, Niger
The Market
Market Size
Target Customers
Migrant workers
Host Countries
Oil or other natural resource rich states
Tourist industry states
Governments and businesses investing in heavy construction
Mobile-Money & Econmic Development o Copyright © 2010 iWorldServices. All Rights Reserved.
The Market, Base of the Pyramid
A huge market at the Base of the Pyramid (BoP) will fuel and accelerate the
anticipated explosive growth of VoIP based communications services in emerging
markets worldwide
A Huge, Growing, Untapped Market
Bottom of the Pyramid
The Market: Base of the Pyramid
<$1,500
$1,500
$1,500 - $20,000
Purchasing Power US$ Global Population
(millions)
> $20,000 75-100
4,000
}
1,500 - 1,750 3
2 1
Mobile-Money & Econmic Development o Copyright © 2010 iWorldServices. All Rights Reserved.
Bottom of the Pyramid
The Market: Base of the Pyramid
Huge Market at the Base of
the Pyramid … post-paid
pre-paid
1.3 b
$1/day 1.4 b
$4/day 1.5 b
$4 - $40/day .8 b
< $40 day
microfinance shared phones
Agenda
Business Description
The Market
Social Impact
Mobile-Money & Econmic Development o Copyright © 2010 iWorldServices. All Rights Reserved.
Social/Economic Impact
Affordable Communications
Services to BoP (Voice / Internet)
Income, employment & quality of life benefits
Strengthen community connections
Much discussion about how to sell products and services to the BoP – we are doing it!
Agenda
Business Description
The Market
Social Impact
Trends and Future Focus
Mobile-Money & Econmic Development o Copyright © 2010 iWorldServices. All Rights Reserved.
Trends
Traditional landline service is being replaced by Cell Phones and VoIP
Mobile smart-phone “callshop” platform growth
VoIP calling through “Dial UP” and 3G leaky pipes
i.e. international calling on cell phones is migrating to VoIP
Wi-Fi distribution and transport
Micro-financing growth and the emergence of
“Minutes as money”
Social Capitalism
Inexorable, if uneven, communications
deregulation in emerging markets – Qatar, India and Brasil examples vs. Bangladesh
Future Focus
Provide sources of income to BoP segments and the
enterprises/communities/institutions that serve them so that their communications requirements will eventually be self sustainable – need more robust distributors and products
Develop “VoIP Reseller in a Box” - develop new distributors
Develop “Virtual Callshop” / micro tele-centers in a Box
Develop “Small Business Incubator in a Box” – new web communications based businesses
Micro-financing for start-up – Partner with Medium sized local bank
Leverage distribution, banking relationship, Control Panel, smart phone platforms and calling card network to provide VoIP and m-money services
Mobile-Money & Econmic Development o Copyright © 2010 iWorldServices. All Rights Reserved.
VoIP/mFinance / M-Money (Concept)
• Target segment of pre-qualified micro-financing candidates – “Retail” presence
– Good credit – Entrepreneurial
• Develop communications offers appropriate to the entrepreneur's profile – Packages (May sell more than one)
• Callshop Booth “Kit”
• Mobile Phone Dialer Kit
• “Calling Card” / Off Site Usage “Kit” ---PC dialer, Premise ATA, Call Back Number – Management Software (or analog work around)
– Working Capital financing from Banking Partner
• Deposit for minutes
• Hardware purchases if necessary (Devices, PC, etc.)
• Follow up with “mobile money” offer/application
– Activate “Calling Cards” to accept mobile money (no effort)
– Develop software to allow reverse transactions on calling cards from “anywhere”
– Develop with Bank Partner a branch network where the “reverse transactions” can occur – Follow on application would allow expending minutes for goods within the “calling card
community”
• Allow flows between calling card accounts
• Enables account issuers to transfer minutes to their own account and then
Dan Jensen
1600 Shattuck Ave. Suite 106 Berkeley, CA 94709
USA
phone: +1 510 495-6110 facimile: +1 510 845-5088
Contact Information
Mobile-Money & Econmic Development o Copyright © 2010 iWorldServices. All Rights Reserved.
Dan Jensen
Executive VP
VP of Internet Applications Services at GTE/Verizon; VP of Marketing at Talk Free
Product Management and Network
Planning VP at GTE; Senior positions in voice and data communications services
President of Dare Technologies (China);
developed new international market opportunities for high-tech products