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Wright State University Wright State University

CORE Scholar CORE Scholar

University Libraries' Staff Publications University Libraries

9-2019

Library Use by College Library Use by College

Leigh Ann Duncan

Wright State University - Main Campus, [email protected]

Follow this and additional works at: https://corescholar.libraries.wright.edu/ul_pub Part of the Information Literacy Commons

Repository Citation Repository Citation

Duncan, L. A. (2019). Library Use by College. . https://corescholar.libraries.wright.edu/ul_pub/214

This Presentation is brought to you for free and open access by the University Libraries at CORE Scholar. It has been accepted for inclusion in University Libraries' Staff Publications by an authorized administrator of CORE Scholar. For more information, please contact [email protected].

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Library Use by College

LEIGH DUNCAN, WRIGHT STATE UNIVERSITY OH-IUG 2019

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The Value of Academic Libraries

“The Library Director responds to the problem of rapid change by enacting the following strategies: aligning strategic vision with the university; continuously reinventing the library; engaging with

stakeholders; building an agile and engaged culture; and demonstrating value to the university .”

1

“The Library Directors acknowledged that they fight outdated

perceptions and ignorance about the library and they struggle to

measure value, gain budget funding, and achieve valued status. ”

1

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“… the contribution of library services to the various aspects of teaching and research is perceived as higher by the librarians than by the faculty members.”

2

“Regarding research, faculty members believe most libraries support the technical aspects, but they do not support other aspects . . .”

2

Library Advocates

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“The loss of facetime, librarians fear, can translate into a loss of funding.”

3

“When libraries change their focus to be about advancing the

mission of the university . . . they’re more likely to be successful and appreciated.”

3

Focus on the Mission

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Create a Plan

Based on the statistics and data we have, how do we:

1. Demonstrate the value of the library 2. Educate our advocates

3. Connect our services to the university’s mission

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Library Services – Use by College

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Purpose

▪ Provide library use data for each college

▪ Give an overview of library services

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Use Data

Data was provided for the following services within the University Libraries:

Library Instruction

Research Assistance

Collection Development

Circulation and Interlibrary Loan

CORE Scholar

Special Collections

University Archives and Records Management

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Patron Data

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Patron Data

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Loading Patron Data

▪ Patron data is loaded daily

▪ Data is from our Banner information system

▪ File is created with programming from campus IT

▪ Codes from Banner are mapped to codes used by Sierra

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Example Record

00276-01406000--012020 nDuncan, Leigh Ann

b6280770000xxxxxx p937-775-2570

hLibrary Technology Services

dP L Dunbar Library 120$3640 Colonel Glenn Hwy.$Dayton, OH 45435-0001

uU000xxxxx

[email protected]

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Data Caveats

1. Undecided and non-degree graduate students are mapped to College Code 4: Graduate Studies; all other graduate students are mapped to specific colleges

2. College Code 1: Continuing Education represents a broad swath of non-degree students, re- admitted students, and more

3. Most faculty are coded within their specific college, but some may be coded as College Code 13: WSU Fac/Staff

4. Anyone who has not yet declared a major or who is taking classes through College Credit Plus is mapped to College Code 11: University College

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Personas

How are various users mapped?

▪ Undergraduate, first semester, undecided

▪ Graduate, engineering

▪ Staff member, registered for class

▪ Faculty member, currently department chair

▪ College Credit Plus

▪ Undergraduate, senior, registered for internship only

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Data Caveats

Bottom Line:

There will be exceptions, there will be anomalies;

this is an overview, not definitive data

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Circulation Statistics

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Circulation Statistics

Web Management Reports (Spreadsheet Interface) Circulation Cross Tab report

Used because the Checkouts report includes both checkouts and renewals

◦ Report shows checkouts of materials from Wright State as well as OhioLINK and SearchOhio libraries

◦ Cross tab of PCODE3 (our College code) and Home Library

Report will include patrons from all libraries

Remove all but the patrons with Wright State’s Dunbar Library as their home library

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Circulation Statistics

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Circulation Statistics

Remove extraneous categories

▪ NonWSU: these represent Friends of the Libraries patrons, Alumni, and others

▪ “none”: patrons from our affiliated hospital libraries do not have a code in the College field

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Circulation Statistics

Use Excel to create

charts or graphs to tell

the story:

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Other Reports

All Circulation Activity:

Combines Checkouts and Renewals

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Other Reports

Sierra Statistics: Fixed Field Report

How many potential borrowers in each college?

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Other Reports

Sierra Statistics: Cross Tab Patron Type by College

What University roles (student, grad student, etc) are in each College?

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Instruction

Faculty Support

Technology Center

Other Data Sources

LibInsight

All forms include a College field

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Example LibInsight Forms

Special Collections Reading Room form (excerpt):

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Example LibInsight Forms

Reference/Instruction Form (excerpt):

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Example LibInsight Forms

CORE Scholar (IR) Form (excerpt):

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Other Data Sources: LibInsight

LibInsight: Instruction Sessions

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Other Data Sources: LibInsight

Library Instruction for Liberal Arts—by Program

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Other Data Sources

LibInsight: Faculty Support

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Other Data Sources

ILLiad: Transactions by College

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Sources

1. Harland, Fiona, Glenn Stewart, and Christine Bruce. 2017. “Ensuring the Academic Library’s Relevance to Stakeholders: The Role of the Library Director.” The Journal of Academic

Librarianship 43 (5): 397–408. doi:10.1016/j.acalib.2017.06.009.

2. Klain Gabbay, Liat, and Snunith Shoham. 2019. “The Role of Academic Libraries in Research and Teaching.” Journal of Librarianship & Information Science 51 (3): 721–36.

doi:10.1177/0961000617742462.

3. Najmabadi, Shannon. 2017. “What the 21st-Century Library Looks Like.” Chronicle of Higher Education, June 30.

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Discussion

What are you doing to demonstrate your library’s value?

How do you measure your library’s value?

Who are your advocates? How did they become your advocates?

What other ideas do you have?

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Comments/Questions?

Leigh Duncan

Head of Library Technology Services University Libraries

Wright State University (937) 775-2570

[email protected]

https://works.bepress.com/leigh_duncan/

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