What You Can Do with Canon Mobile Scanning for Business

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What You Can Do with Canon Mobile Scanning

for Business

You can scan, manage documents, and print from an iPhone or iPad using a Canon multi-function device on a network.

Scan

Receive data scanned on a device in a mobile terminal

Receive scanned data in JPEG and PDF file format.

For imageRUNNER ADVANCE series, you can also receive scanned data in TIFF, Compact PDF, Encrypted PDF, XPS, and OOXML file format.

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Document Management

Manage scanned data files saved in an app

You can preview, delete, and change the names of file.

Change save locations, email, and print

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Link to Canon Mobile Printing

Print from Photo Albums

Web pages printing

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Search and Register Devices

Automatically detect devices on a network, or search manually by specifying the IP address/DNS

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Check Device Information

You can confirm device status, IP address, etc. You can access the Remote UI and the support site

About Support Devices

Check the list of supported devices on the Canon Mobile Scanning for Business support page. You can access the support page by following the procedure below.

From this app: tap [ ] in the top right corner of the home screen → [Help] → [App Support Site].

From App Store: access from the Canon Mobile Scanning for Business download page.

NOTE

Depending on the device model, you may need to update the firmware. (→"How to Update the Firmware")

About the Scan Functions

For imageRUNNER ADVANCE series

The data scanned at the device is transmitted to a mobile terminal.

Supported Settings (Configured on the Device)

2-Sided, Resolution, Select Color, File Format, Scan Size, Density, Original Type Available settings differ depending on the device model.

For imageCLASS/i-SENSYS series

You can operate the device from the mobile terminal and capture the scanned data.

Supported Settings (Configured on the App) Resolution

150dpi, 300dpi

Scan Size

A4, Letter, Legal

File Format

JPEG, PDF

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Color, Grayscale

NOTE

This version does not support 2-sided scanning for the imageCLASS/i-SENSYS series.

About the Print Functions

To use the print functions, you need to install Canon Mobile Printing Version 2.0.0 or later in your mobile terminal beforehand.

You can access the Canon Mobile Printing download page by searching "Canon Mobile Printing" in the App Store.

NOTE

For more information about the printing method, see "Printing Scanned Data." For details about Canon Mobile Printing, refer to the Canon Mobile Printing help.

If you use PIXMA Printing Solutions or Canon Easy-PhotoPrint, you can print data scanned using Canon Mobile Scanning for Business on a PIXMA series or SELPHY series device. To find out about supported models, search "PIXMA Printing Solutions" or "Canon Easy-PhotoPrint" in the App Store, and access the download page.

Depending on the file format of scanned data, you may not be able to use PIXMA Printing Solutions or Canon Easy-PhotoPrint.

Selecting/Detecting the Device

Selecting the Device

The selected device is displayed at the bottom of the Canon Mobile Scanning for Business home screen.

To select or register an additional device, tap [ ] in the top right corner of the home screen → tap [Select Device] → search for the device in the [Select Device] screen.

Automatic Discovery of a Device on the Same Network Manual Search by Specifying IP Address/DNS

NOTE

Tapping [ ] in the [Select Device] screen enables you to confirm detailed device information. (→"Confirming Device Information")

Tapping [ ] or [ ] at the bottom of the home screen enables you to switch the selection. If [Detect Device] is displayed at the bottom of the home screen, the device is not registered. Tapping [Detect Device] enables you to search for the device.

If [Dedicated Port Settings] at the device is set to [Off] when you update the firmware that supports this app, a message prompting you to update the firmware will be displayed when you register the device. When using this app, set [Dedicated Port Settings] to [On].

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Automatic Discovery of a Device on the Same Network

NOTE

You can register up to ten devices in the [Select Device] screen list. If ten devices are already registered, perform a search after deleting a registered device. (→"Confirming Device

Information")

Depending on the network environment to which the mobile terminal is connected, the device might not be discovered by [Select Device] - [Auto Search]. If this happens, enter the IP address of the device in [Manual Search]. If the device is still not discovered, check the network settings of the device, the wireless router, and the mobile terminal, or contact your network administrator.

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1. In the [Select Device] screen, tap [Auto Search].

Discovered devices are displayed.

If the device you want to use is not displayed, follow the procedure "Manual Search by Specifying IP Address/DNS" below.

2. Select the device → tap [Add].

The device is registered in the [Select Device] screen list.

Manual Search by Specifying IP Address/DNS

NOTE

You can register up to ten devices in the [Select Device] screen list. If ten devices are already registered, perform a search after deleting a registered device. (→"Confirming Device Information")

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2. Enter the IP address or DNS name of the device you want to use → tap [OK].

To confirm the IP address of the device, see "How to Confirm the IP Address of the Device." If you search by specifying a DNS, enter the host name or FQDN (format including host name, sub-domain name, and domain name) such as described in <FQDN Entry Sample> below. When you cannot specify the device with a host name, enter the FQDN.

<FQDN Entry Sample> If the host name is "device01", the sub-domain name is "aaa", and the domain name is "bbb.com":

device01.aaa.bbb.com

3. Select the device → tap [Add].

The device is registered in the [Select Device] screen

Confirming Device Information

Tap [ ] in the top right corner of the Canon Mobile Scanning for Business home screen → tap [Select Device].

The [Select Device] screen is displayed.

[Select Device] Screen

The registered devices are displayed in list form.

Device List

The icon indicates the following content. [ ]: Selected devices

[ ]:Devices whose maximum paper width is A4/Letter.

Devices that do not have this icon can print larger paper sizes than A4/Letter. [ ]/[ ]: Color/B&W printers.

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Display the Remote UI from the [Device Details] screen and check the information.

[Edit]

You can edit the list after tapping [Edit].

[ ]: Drag this to change the order.

[ ]: Tap this and tap [Delete] to delete the device from the list.

[ ] (Access Point)

Displays the wireless LAN connection state and access point SSID.

[Device Details] Screen

Tapping [ ] in the [Select Device] screen enables you to check detailed information.

Displays the device status, [Device Name], [Product Name], [IP Address], and [MAC Address].

[Remote UI]

You can display the Remote UI for the device. When a [Check the details using the Remote UI.] message is displayed in [Scanner]/[Printer], tap [Remote UI] to check the information.

NOTE

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NOTE

Depending on the device, you might not be able to display the Remote UI from the mobile terminal. If this happens, check the status of the device at the control panel of the device.

If the Remote UI is displayed from the mobile terminal, you may not be able to use some functions such as file operations. To use all of the functions, perform the operations from the control panel of the device.

[Support Site]

You can access the Canon support site.

Scanning (imageRUNNER ADVANCE Series)

You can send the data scanned at the device to a mobile terminal.

Mobile Terminal Operations

1. In the Home screen of your mobile terminal, tap [CanonMScan].

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3. In the scan screen, check the host name in [Host Name].

When performing operations at the device, input the host name displayed in this screen.

The Device Operations

1. Set the original on the platen glass or feeder. 2. Press [Scan and Send] → [New Destination].

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4. In the <File> screen, set the destination. [Protocol]: Select [WebDAV].

[Host Name]: Enter the host name displayed in the [Scan] screen of Canon Mobile Scanning for Business.

5. Press [OK].

Change the scan settings if required.

NOTE

If you register settings in the Quick Menu when scanning, you can recall the registered settings later by simply pressing the button you have assigned them. (→"Registering Settings to the Device Quick Menu (imageRUNNER ADVANCE Series)")

In Canon Mobile Scanning for Business, some scan settings may not be applied. (→"Restrictions When WebDAV Scanning")

The default setting of the WebDAV port number is "80". You can change the port number. (→"Setting the WebDAV Port")

If you changed the port number, when setting the host name on the control panel of the device, enter the name including the new port number. (→"Setting the WebDAV Port")

<Entry Sample> If the IP address is "192.168.0.xxx" and the new port number is "8080": http://192.168.0.xxx:8080/

6. Press [ ] (Start). Scanning starts.

When scanning is finished, a preview of the scanned data (for JPEG and PDF formats) or a file icon (for TIFF, XPS, and OOXML formats) is displayed in Canon Mobile Scanning for Business.

NOTE

In an iPhone 4/4s/iPad/iPad 2/iPad mini with iOS 7.0 or later installed, data scanned in PDF format with 600dpi resolution or in Encrypted PDF format is not previewed. If you want to preview the scanned data, rescan with reduced resolution and without encryption.

You can perform the following operations on the scanned data. Saving Scanned Data

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Scanning (imageCLASS/i-SENSYS Series)

You can operate the Canon device from the mobile terminal and capture the scanned data.

The Device Operations

1. Set the original on the platen glass or feeder. 2. Press [Scan].

3. Press [ ] or [ ] to select <Remote Scanner> → press [OK]. A remote scanner waiting (online) screen is displayed.

Mobile Terminal Operations

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3. In the [Scan] screen, configure the scan settings if required.

If you are using an iPad, you can change the scan settings by tapping [ ] at the bottom of the screen.

You can specify the [Original Placement], [Original Size], [Color], [Resolution], and [File Format] settings.

4. Tap [Scan].

Scanning starts.

If you scan from the platen glass, the confirmation screen is displayed. When you want to continue scanning: Position the original and tap [Scan]. When you want to finish scanning: Tap [Done].

When scanning is finished, a preview of the scanned data is displayed in Canon Mobile Scanning for Business.

You can perform the following operations on the scanned data. Saving Scanned Data

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Printing Scanned Data

You can print data scanned in "Scanning (imageRUNNER ADVANCE Series)" or "Scanning (imageCLASS/i-SENSYS/Satera Series)."

NOTE

To use the print functions, you need to install Canon Mobile Printing Version 2.0.0 or later in your mobile terminal beforehand. (→"About the Print Functions")

1. In the preview screen, tap [ ].

The [Preview] screen of Canon Mobile Printing is displayed. 2. Confirm or select the device you want to use.

The device selected in Canon Mobile Scanning for Business is displayed in [Printer]. If you cannot connect to the device, the device you previously selected in Canon Mobile Printing is displayed.

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NOTE

You can select a Canon Mobile Printing compatible device in the [Select Printer] screen as the print destination even if it is not supported by this app.

3. If required, tap the print settings → configure the required settings → return to the [Preview] screen.

4. In the [Preview] screen, tap [Print].

NOTE

Tapping [Back] in the [Preview] screen of Canon Mobile Printing, returns you to the Canon Mobile Scanning for Business screen without performing a printing.

For details about print setting procedures, refer to the Canon Mobile Printing help or support site. You can access the support site by tapping [App Support Site] in the help screen of this app.

If you use PIXMA Printing Solutions or Canon Easy-PhotoPrint, you can print data scanned using Canon Mobile Scanning for Business on a PIXMA series or SELPHY series device. To find out about supported printer models, search "PIXMA Printing Solutions" or "Canon Easy-PhotoPrint" in the App Store, and access the download page.

1. In the preview screen, tap [ ].

2. Tap [Open in] → select [PIXMA Print]/[Canon iEPP].

Depending on the file format of scanned data, you may not be able to use PIXMA Printing Solutions or Canon Easy-PhotoPrint.

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Using My Documents

You can manage, email, and print files saved in your mobile terminal.

In the Canon Mobile Scanning for Business home screen, tap [Document] → [My Documents] → [Images] or [Documents].

Files are saved in following, depending on the format. JPEG, TIFF: [Images] or [Camera Roll]

PDF, XPS, OOXML: [Documents]

Editing the Names of Files

1. In the [Images] or [Documents] screen, tap [Edit].

2. Tap the file name → edit the name → tap [Done] on the onscreen keyboard. 3. In the [Images] or [Documents] screen, tap [Done].

Deleting Files

1. In the [Images] or [Documents] screen, tap [Edit]. 2. Tap [ ] → tap [Delete] → tap [Delete].

To cancel the deletion, tap [ ].

3. In the [Images] or [Documents] screen, tap [Done].

Saving Files

1. In the [Images] or [Documents] screen, tap the file name. 2. In the preview screen, tap [ ].

3. Specify the save location.

To save to cloud storage, tap [Open in] → select the cloud storage app you want to use.

Emailing Files

An email application starts and the scan data file is attached to the new mail.

NOTE

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Printing Files

The [Preview] screen of Canon Mobile Printing is displayed. 3. Confirm or select the device you want to use.

If you want to select another device, tap [Printer] → select a device → return to the [Preview] screen.

4. If required, tap the print settings → configure the required settings → return to the [Preview] screen.

NOTE

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NOTE

Tapping [Close] in the [Select Image] screen of Canon Mobile Printing, returns you to the Canon Mobile Scanning for Business screen.

Printing Images/Web Pages

You can select and print images from Photo Albums. Also, you can display and print a web page.

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3. Tap [Print from Photo Albums] or [Print from Web].

The Canon Mobile Printing screen is displayed.

4. Select the image(s) you want to print, or display the web page. 5. Tap [Preview].

6. In the [Preview] screen, confirm or select the device you want to use.

If you want to select another device, tap [Printer] → select a device → return to the [Preview] screen.

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NOTE

Tapping [Close] in the [Photos]/[Web] screen of Canon Mobile Printing, returns you to the Canon Mobile Scanning for Business screen.

Setting the Default Email Destination

You can set the destination for emailing scanned data beforehand. You can also change the destination in the mailer when emailing.

NOTE

Depending on the set mail address, such as an incorrectly formatted mail address, it may not be displayed in the mailer as a destination.

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3. Tap [Send To] → enter an address → tap [Done] on the onscreen keyboard.

The set address is displayed in the [App Settings] screen - [Send To].

Setting the WebDAV Port

You can set the WebDAV port number used when scanning with an imageRUNNER ADVANCE device.

The default setting is "80".

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2. Tap [ ] in the upper right corner of the Canon Mobile Scanning for Business home screen → [App Settings].

3. Tap [WebDAV Port] → enter a port number → tap [Done] (if you are using an iPad, tap [Done] on the onscreen keyboard).

The set number is displayed in the [App Settings] screen - [WebDAV Port].

If you changed the port number, when specifying the host name, enter the name including the new port number as follows.

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The Device is Not Detected

Check the following:

Does the device you are using support Canon Mobile Scanning for Business? (→ "About Supported Printers and Multi-function Devices")

Connection settings of the device, the wireless router, and the mobile terminal:

Depending on the network environment to which the mobile terminal is connected, the device might not be discovered by [Select Device] - [Auto Search]. If this happens, enter the IP address of the device in [Manual Search].

The device may be discovered if the mobile terminal is restarted.

If the device is still not discovered, check the network settings of the device, the wireless router, and the mobile terminal, or contact your network administrator.

Did you enter a FQDN (format including host name, sub-domain name, and domain name) when searching for devices by specify DNS?

<FQDN Entry Sample> If the host name is "device01", the sub-domain name is "aaa", and the domain name is "bbb.com":

device01.aaa.bbb.com

If an HTTP proxy is set in the network settings of the mobile terminal, depending on the device you may not be able to connect correctly from this app. If this happens, contact your network administrator.

Are the Wi-Fi settings enabled on your mobile terminal?

Does the wireless network your mobile terminal is connected to and the network your device is connected to match?

If the device is not on the same network, follow the procedure "Manual Search by Specifying IP Address/DNS."

Network settings of the Canon device: Is <SNMPv1> set to [On]?

Is the gateway address set correctly? Is the subnet mask set correctly?

Cannot Scan

In the following devices, there are printer models that support print functions only. Although devices corresponding to these printer models can be detected from [Auto Search]/[Manual Search] in this app, they cannot scan.

imageRUNNER ADVANCE C5240 imageRUNNER ADVANCE C5250

If you are scanning from an imageRUNNER ADVANCE, and set a file name at the device that includes diacritical marks or certain symbols such as double-byte characters, umlauts, and/or accents, the data cannot be correctly received in this app and a transmission failure error message will be displayed at the device.

When specifying a file name at the device, enter a file name using single-byte roman characters or single-byte symbols (ASCII characters).

If you are scanning from an imageRUNNER ADVANCE and are using iOS 5.x with an iPad, this app may not operate correctly depending on the size of the scanned data. If this happens, reducing the scanned data amount by lowering the resolution in the scan settings of the device etc. will improve operation. This phenomenon does not occur from iOS 6 onward.

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Cannot Print

To use the print functions, you need to install Canon Mobile Printing Version 2.0.0 or later in your mobile terminal beforehand.

You can access the Canon Mobile Printing download page by searching "Canon Mobile Printing" in the App Store.

If the Canon Mobile Printing version already installed is old, perform an update installation from the App Store.

For other print troubleshooting procedures, refer to the Canon Mobile Printing help or support site. You can access the support site by tapping [App Support Site] in the help screen of this app.

How to Confirm the IP Address of the

Device

You can confirm the IP address from the network settings screen of the device. For details, refer to the manuals provided with the device.

NOTE

In the case of a device for which manager settings have been configured, you need to enter a password. For details, refer to the manuals that are provided with the device or contact your system administrator.

Restrictions When Separating Files

When scanning a plurality of originals and outputting a JPEG format file, the scanned data will be separated into multiple files.

When scanning with an imageRUNNER ADVANCE device, you can set the <Divide into Pages> function at the device.

In these cases, perform the following operations.

Save/Email/Print

Save, email, or print only the file displayed in the preview screen. Perform operations on the required files one file at a time.

NOTE

* are displayed in the names of the files that you have not saved emailed, or printed.

File Preview

Tap [ ] or [ ] at the bottom of the preview screen to switch between and check file previews.

NOTE

In iPads with iOS 5.x installed, if you preview scanned data separated into multiple files, switching the display between the previous page and next page may not operate correctly. If this happens, operation might be improved by lowering the scanned data size by decreasing the resolution in the scan settings of the device. This problem does not occur in iOS 6 and later.

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Restrictions When WebDAV Scanning

When scanning with an imageRUNNER ADVANCE device, the data scanned at the device is sent to a mobile terminal.

Some settings among the send destination settings and scan settings of the device are not supported by Canon Mobile Scanning for Business.

Supported Scan Settings

2-Sided

Long edge binding, shot edge binding

Resolution

150x150dpi, 300x300dpi, 600x600dpi

Select Color

Auto (Color/Gray), Auto (Color/Black), Full Color, Grayscale, Black & White

File Format

JPEG, PDF (Compact), PDF (Encrypt), XPS, TIFF, OOXML

Scan Size

A4, A4R*, A3*, A5, A5R*, B4*, B5, B5R*, LTR, LTRR*, LGL, 11x17*, STMT, STMTR* * Not supported by all devices.

Density

Nine levels, Auto

Original Type

Text/Photo, Photo, Text

NOTE

The following send destination settings are not supported by the device [Folder Path]

SSL transmission ([User Name], [Password]) <Delayed Send> function

Saving Emails as Drafts Takes Time

If you are using iOS 5.x with an iPad, if [Search Domains] of an access point currently