Health Monitor
Setup and Configuration
Over View
The Health Monitor is a separate application used to monitor the health of one or all of your servers. It is peace of mind knowing a passively running server is there to monitor and ensure your video surveillance servers are running and cameras are recording to minimize the risk associated with a down server or camera. To complete the risk mitigation and disaster recovery associated with your security initiative you may also want to consider installing a Failover server, discussed on page 31 in the Admin Guide.
Installation Pre-Requisites
1. The Health Monitor may reside on the same machine as an existing IP server or a dedicated machine separate from all other IP servers. The latter is recommended in the event that combined server loses connectivity so will the HM. 2. Any one of the following Operating Systems (32 or 64 bit): ● 2008 Server R2 ● 2008 Server Web Edition ● 2008 Server Standard or Enterprise ● 2003 Server Web Edition ● 2003 Server Standard or Enterprise ● Windows 7 ● Windows Vista ● Windows XP Professional
3. The HM does not have to be on the same Network subnet, it could be completely remote. However, if the internet connection between the two locations is lost, it will report the servers are down when they may not actually be down.
Installation
1. Double click the accsetup.exe executable, following will appear:
2. Click Next
3. Click the Agree button to accept the terms and continue the installation; otherwise choose Cancel to terminate the installation.
6. Enter the destination folder if different than the default by selecting Browse; most customers using a server with multiple drives may choose to install Programs in the D:\ location rather than the OS drive. 7. Click Install, following will appear:
10. Click Finish, new red cross Health Monitor icon will appear on your desktop
Notes:
● If for some reason the database table creation/setup fails, do the following.
1. Go to the Health Monitor installation folder (ex: C:\Program Files\VI Enterprise\Health Monitor).
2. Open Command line and type the following command: osql E i “vih.sql complete file path”
( ex: osql E i “C:\Program Files\VI Enterprise\Health Monitor\vih.sql”)
● If for some reason the service “Health Monitor Capture” is not installed, open the Command line and type the following commands:
1. CD C:\Windows\Microsoft.NET\Framework\v4.0.30319
2. InstallUtil.exe “<Health Monitor Installation Folder>/HealthMonitorService.exe”
Configuration
Health Monitor
Database
1. Double click the Health Monitor icon on your Desktop, following will appear. You can also reach this window though the Setup > Database:
2. Enter the IP Address of the server with the Health Monitor database and the sa credentials or leave defaults if installed locally.
3. Click OK
4. View the Health Monitor icon in the System Tray and ensure it is a green cross signifying the health monitor service is running.
SMTP Configuration
2. Fill in the SMTP Server information, and press OK to save the settings
User Management
1. Right click on the green cross in System Tray and choose Launch Console
2. Navigate to Setup>User Manager
3. Click Add
Enter the IP address and port of any Health Monitor you’d like to access from this Monitor Station.
Connect: Press Connect to test the connection parameters
Add: click Add to simply add the Health Monitor without testing the parameters.
1. Notice that the server status is indicated by a gray dot.Right click the Server row with a gray status, the following will appear:
prefix to this name, but you may not delete and replace the name completely. Minutes to Warning:The allotted time for a warning before an email is sent to the HM contacts with the warning details. Minutes to Error: The allotted time for an Error before an email is sent to the HM contacts with the error details. 3. Select the Email Tab
4. Check the desired contacts to be notified in the event of an Error or a Warning condition is encountered.
