Webstore - Reselling Cloud

The global business environment has seen a massive shift towards cloud technologies over the last few years. In fact, 65% of SMBs in South Africa are either utilising or considering using cloud technologies (IDC 2012).

A First for Cloud webstore is an online partner branded shop which enables resellers to sell cloud services to your end-users. Cloud services from the top global cloud providers and vendors are supplied through the First for Cloud Catalogue, and resellers have the ability to select which services they want to resell via their own branded First for Cloud webstore.

First for Cloud offers a number of solutions to get you started on the road to selling Cloud Services as quickly as possible. These include both pure Cloud Services as well as value-added peripheral services such as consulting, webstore setup and support, to name just a few.

First for Cloud Webstore Offer

Your Branding Best of Breed Enhanced Value Online Billing Annuity Revenue Own Your Customers New Markets Launch in 30 Days Cloud Service Aggregation Cloud Service Providers F4C Services Catalogue Your Customers Webstore

Copyright © First for CloudTM ₁

Use it extensively Planning to use it in the next 12months Likely to start using it after 12 months Use to a limited degree

Public Cloud Adoption by Sector

Positive brand association with world-class vendors Multiple upsell opportunities and the ability to create new sales opportunities from current customers

Realign revenue and profits as the market shifts to cloud

Increase Your Sales

First for Cloud constantly adding new services

Boost Customer Value

Dramatically reduce development time – get up and running within 30 days!

Rapid Time to Launch

Access to the First for Cloud services catalogue Extend Your Reach and Brand Value

Simple vendor management

Pre-configured solutions enable you to focus on your business

Maintain Business Focus

SSL Security

Pre-tested, pre-configured platform ensures reliability

World Class Online Safety and Security

Your very own branded webstore The ability to bundle in your own services

Your Webstore is as Unique as You Are

Friendly, professional customer support

Enhanced Support Programme

One of First for Cloud’s major features is its centralised, detailed billing platform, which means greater simplicity, transparency and control for both resellers and their end-user customers.

Features& Benefits

a

1

1 Launch your First for Cloud webstore

First for Cloud Webstore

Market services to your customers Cross-Sell and Up-Sell existing customers Building your annuity income

TM TM 2 3 4

2

3

4

b

c

d

e

f

g

Understand the market Understand the technology Select the technology Implement the technology

Cloud Service Provider identification Cloud Service Provider onboarding Start Trading / Launch

Webstore Design and Setup Consultation

Legal Contracts

User guides

Webstore Technical

Webstore reseller admin training Marketing

Webstore branding

Marketing

Cloud transformation presentation

Every webstore is unique to its owner and we understand that each customer has their own corporate identity. When you start out as a new webstore customer, you will be offered a design consultation with a First for Cloud site designer, who will then create your new webstore.

Webstore agreement with First for Cloud Supplied end-user agreement

Reseller Administrator user guides End user agreement template

Technical consultation with optional: unique URL Support training via online platform

Launch in a box

Introduction to cloud services in a box Logo and theme selection

Optional rich branding and design Google analytics setup

Google Adwords account setup Setup social media channels Custom newsletter template Setup blog

Ongoing marketing services One day workshop

Revenue conversion Sales staff incentives

Business Element

Description

Each Unique Webstore Has the Following Standard or Optional Elements

A List of Common Cloud Terms

The use of computing resources (hardware and software) that are delivered as a service over a network (typically the Internet).

SOFTWARE-AS-A-SERVICE (SAAS)

A software delivery model in which software and associated data are centrally hosted on the cloud e.g.: Google Apps, WebEX, Sales Force, Microsoft Exchange and McAfee.

INFRASTRUCTURE-AS-A-SERVICE (IAAS)

A provision model in which an organisation outsources the equipment used to support operations, including storage, hardware, servers and networking components e.g.: IBM, Amazon, Azure and EMC Mozy.

PLATFORM-AS-A-SERVICE (PAAS)

A category of cloud computing services that provides a platform and environment to allow developers to build applications and services over the internet e.g.: VMware and Microsoft Exchange.

VIRTUALISATION

The act of creating a virtual (rather than actual) version of something. This can apply to various things such as a virtual hardware platform, operating system (OS), storage device, or network resources.

RESOURCE POOLING

The provider's computing resources are pooled to serve multiple consumers, with different physical and virtual resources dynamically assigned and reassigned according to consumer demand.

PUBLIC CLOUD

Public cloud applications, storage, and other resources are made available to the general public by a service provider.

PRIVATE CLOUD

Private cloud is cloud infrastructure operated solely for a single organisation, whether managed internally or by a third-party and hosted internally or externally.

HYBRID CLOUD

A composition of two or more clouds (private, community or public) that remain unique entities but are bound together, offering the benefits of multiple deployment models.

CLOUD BROKERAGE

An entity that creates and maintains relationships with multiple cloud service providers. It acts as a liaison between cloud services customers and cloud service providers, selecting the best provider for each customer and monitoring the services.

MEASURED SERVICE

Aspects of the cloud service are controlled and monitored by the cloud provider. This is crucial for billing, access control, resource optimisation, capacity planning and other tasks.

SERVICE LEVEL AGREEMENT (SLA)

A contract between a provider and a consumer that specifies consumer requirements and the provider’s commitment to them. Typically an SLA includes items such as uptime, privacy, security and backup procedures.

CONSUMPTION-BASED PRICING MODEL

A service provision and payment scheme in which the customer pays according to the resources used.

SUBSCRIPTION-BASED PRICING MODEL