JDA Cloud Services
“We Keep Our Head In The Clouds”
“IT strategies for 2011 strongly focus on creating infrastructure while streamlining costs and operations. CIOs intend to redefine the essential elements of IT—from infrastructure, to cost structure, to people, to processes. Moreover, CIOs see each of their strategies as intimately connected with business strategies, a reflection of their desire to get closer to the business.”
“CIO plans indicate that adoption of cloud infrastructures and SaaS is proceeding faster than anticipated. Cloud computing and virtualization ranked as the top 2 technologies for 2011. CIOs clearly recognize the opportunity to redefine infrastructure using the transformative power of
Defining Cloud
NIST “Essential
Characteristics”
•
On-Demand Self-Service
•
Broad Network Access
•
Resource Pooling
•
Rapid Elasticity
•
Measured Service
Gartner “Five Attributes”
•
Service-Based
•
Uses Internet Technologies
•
Shared
•
Scalable and Elastic
•
Metered by Use
"Cloud computing is a model for enabling
convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and
released with minimal management effort or service provider interaction."
Core Cloud Enabling Technologies
Flexible IT Infrastructure: Reusable physical and
virtualized infrastructure to enable shared, dense,
high-utilization computing models
Extensive Automation: Orchestration, policy
engines and declarative state models to reduce and /
or eliminate the manual tasks of building and
delivering IT
Comprehensive Service Model: Requestable, tiered
Copyright 2011 JDA Software Group, Inc. - CONFIDENTIAL
6
Cloud Computing – Definitions
Segmented by Target Consumer & “Management Layer”
IaaS PaaS SaaS
Infrastructure
Platforms Applications
Scalable, “on-demand” infrastructure and application services Design, implementation, infrastructure and operational principles
for “next gen” data
IT Service Management Is Evolving
• New application? New business requirement? Buy a new plane
• Highest level of service for every requirement
• Poor resource utilization
• One-off configurations
• Unpredictable costs and service levels
• New application? New business requirement? Reserve a seat
• Standard classes of service with well defined service levels
• Full flights across the fleet
• Yield management
• Demand-based pricing
Customer Goals for JDA Solution
Lifecycle Adoption
Accelerate Innovation
Move to Flexible Financial Structures
Gain New Efficiencies
Increase Business & IT Agility
JDA Goals for Solution Lifecycle
Management
Leverage existing network services or hosting business
Reduce Cost of Service Delivery
Improve Service Quality & Customer Satisfaction
New Revenue Sources & Revenue Speed
Cloud Services
Supply chain expertise and
complete solution lifecycle
management to let you focus on
results, not software
Cloud Services
What
Cloud
isn’t
• It isn’t about the
hype
• It’s not the
technology
• It’s not about just
delivering capacity/hosting
• It’s not about hosting,
SaaS or PaaS
• Or even Public or Private
Cloud
is…
• A solution to focus you on your
business & improve results
– By delivering
Capacity
and
Capability
• An
enabler
of rapid ROI
• A model for efficiency and
performance
Cloud Services – The Challenge
Why
Cloud Services?
• Unchecked, many software projects
fail
to deliver value after just a few
years!
• Because
software
doesn’t run &
maintain itself
• Because
software
should deliver
value not just automate business
process
• Because it’s the total
solution
behind
the software that provides long-term
business value
Cloud Services – The Barriers
•
Security & Compliance
– Compliance / Risk officers, etc. are working from outdated
playbooks void of cloud computing models
– Data privacy and geo-specific regulations (e.g., jurisdiction,
disclosure, breach reporting) are receiving focus
•
Workload “fit for purpose” & Technology challenges
– Data portability, latency, etc.
•
Business & Operational Processes
– Governance & internal policy collide with Cloud
– Current processes often do not flex to cloud models
– Procurement and budgetary processes do not flex to cloud
models
•
Legacy investment
Cloud Services
Customers seek a “Business Cloud”
Secure Cloud Connections
Secure Cloud segregation (Virtual Private Clouds)
Robust Service Level Agreements
Security services (e.g., patching, compliance)
Reliable services (e.g., backup, monitoring)
Complex services (e.g., multi-tier environments)
Integration services
•
Rapid Deployment (On-time, On-budget)
–
JDA Cloud Services measures environment set up in Hours, Days & Weeks
– NOT MONTHS!
•
Faster time to Value (Achieving ROI)
–
Faster time to implement & Go Live with fewer challenges & faster time to
Stability
•
Improved cost structure (Investment protection)
–
Lower Capex spend (HW, SW – Ping/Power/Pipe)
–
Reduces IT resources to manage & maintain JDA solutions
•
Stay Current (Mitigating risk)
–
Improve stability with security & software updates
Cloud Services – Value
Cloud Services
The Solution
16• Factory Planning
• Inventory
Optimization
• S&OP
Cloud Services
• Category
Management
• Demand & Fulfill
• Enterprise
Planning
• Network Modeling
• Planning
• Execution
• Fleet Management
Real Challenges, Real Results
•
JDA Cloud Services Facts
– Americas, EMEA & APAC data centers – SAS Type II Certification
– DR Options
– Over 99.99% uptime (719.9 hours vs. 720 hours/30days)
•
JDA Cloud Services Facts
– Over 1200 systems managed (1/2 virtual instances) – 2000+ application instances supported
– Over 1,000,000 users connecting to JDA MS from over 200 countries – 600 TB SAN supporting customer environments
– 232 Applications changes – last 12 months
– Deployed 136 vendor supplied security patches – last 12 months
JDA Cloud Services Transportation Cloud
$10B total freight spend managed per year 3,000 carriers on-boarded
JDA Manufacturing Cloud
75000+ SKUs optimized per week 4000+ forecasting plans per year 4000+ supply/replenishment/inventory
plans generated per year
JDA Retail Cloud
Replenishment & Demand plans generated for 7000+ SKUs
Optimize replenishment for 75+ distribution centers and 8500+ stores
Cloud Services
Cloud Services - The Solution
• Launch
– Rapid deployment - iLab
– Speed, Agility & Rapid ROI
• Perform
– System tuning & health checks, capacity on demand
– Availability, security, problem & change management
• Optimize
– Solution / Business synchronization
– Knowledge enhancement & continuous improvement
• Evolve
– Build on experience, leverage your JDA partnership
– Expand supply chain improvements to other business areas
“iLab” is a set of Environments and Services that address the “Value
of Speed & Agility” driver to quickly jump start a project.
• Complete raised floor/hardware/software stack delivered for project teams to
work in.
• Services which include virtualized application and template installs, security
management, environment management, and incident management.
• Offered for:
– Project support - Intended for use by the project team from the Design phase to the
end of Construct or Test phase
– Stand-alone support - Used in stand-alone mode for Training, Proof of concepts, and
Performance testing
• Packaged to meet price points that make sense for the project scope
DEPLOY CONSTRUCT VALIDATE DESIGN PREPARE JDA iLab Transition Model JDA Cloud Service Customer infrastructure Transition to Production OR • Proof of Concepts • Training • Performance tuning • Upgrades JDA iLab Stand alone Model Production
iLab is a set of Environments and Services that address the “Value of
Speed” to quickly jump start a project
• Complete hardware/software stack delivered in hours, days
Cloud Services
Cloud Services iLab
Cloud Services
Cloud Services
Cloud Services
Cloud Services
Cloud Services iLab
Cloud Services iLab
Pilot Application Success
Full Stack Provisioning (hardware to JDA application) from Days
to
Minutes
STEP
Typical Elapsed
Delivery Time
Time in PoC
Network Connectivity and IP Filtering
1 Day
30 min
VM Creation and Storage Allocation
1 Day
30 min
Oracle Server Install /
Oracle Database Creation
1 Day
30 min
Install SCPO Application & Post Install
Configuration
1 Day
60 min
Cloud Services
Enterprise Architecture
30
Demand & Resource Management Application Automation Problem Management Service Request Management Identity Management Service Cost Management Financial Planning & Budgeting Server Automation Network Automation Client Automation IT Controls & Policy Management Capacity Management Supplier Management Performance & Availability Management Application Problem Resolution Service Catalog Middleware Management Data Management Storage Management Asset Management
Enterprise Scheduling & Workload Automation Change & Release
Management
