Digital Signatures for SharePoint
Rodd Schlerf
ARx - FDA Markets Manager
Jonathan Schreiber ARx - SE Manager
I work for a digital signature vendor
I will not be speaking about my company’s product, instead I will
be referencing best practices and strategies being used in the
industry as a whole
Rodd Schlerf
Life Science Practice Manager
ARx, Inc.
[email protected]
ARx: the world’s largest supplier of standard digital signatures. CoSign: used by more organizations than all alternatives combined.
ARx has domain expertise and CoSign has a dominant market share inhighly regulated and security minded industries, and government.
ARx Company Overview…
Life Sciences Architectural, Engineering & Construction US Federal, State and & Local Gov’t Finance, Legal & Insurance Healthcare Payers & Providers Labs, Research & Education EU & Other Global Gov’t Energy & Petrochem
ARx CoSign in Life Sciences…
9 of the top 10 BioPharmas
>50% of the top 25And hundreds altogether
10 of the top 20 Medical
Device Companies
7 of the top 10 Clinical Research Organizations
> 40 CROs all together + the in-house clinical operations of many sponsors And many of the leading Academic Research Organizations
US Department of Health &
Human Services
And many other US, EU and ROW government agencies and departments
20,000+ Investigators Sites, IRBs,
Labs & Clinical Research Associates
Leading Clinical Technology Vendors
And the world’s largest…
Retail Pharmacy Chain Food Manufacturer
Why use Digital Signatures?
Where are they being used?
How are they being used?
Q&A
Digital Signatures are standard electronic signatures. In the US these standards are known as FIPS PUB 186-3, FIPS PUB 180-3, and ITU-T X.509v3. These same standards are recognized, endorsed and adopted by governments, industries, and software vendors globally under NIST, ETSI, ISO, OASIS, IETF, and W3C.
Signer / ID Verification
Signer / ID Verification
Digital Signature(s) embedded
in Electronic Record
=
Digitally Signed Electronic Records that can be fully trusted – independent
of the vendor, the vendor’s technology, the signer(s) and the signer’s
organization.
Self-contained, Portable and Sustainable signature record that is verifiable across Geographies, Organizations, Technologies and Time.
Verification – the 3 “I”s
Intent Integrity IdentityIdentity Visible Signature: Embedded Metadata:Where are digital signatures relevant?
Enterprises and
Government
SaaS Services
And Clouds
Software
ISVs and VARs
An ever-present, secure, and consistent
signature service for employees to sign anytime / anywhere
Add value to your technology investments
and seamlessly complete your business
process automation
A robust, scalable, and easy-to-integrate
signature engine for
signing from any mobile computing device
An ever-present, secure, and consistent signature service for employees to sign anytime / anywhere…
Relevance for Enterprises & Government
Digital signatures are being used throughout enterprises in both FDA GxP regulated and non-regulated operations. Many organizations use digital signatures extensively in integrated with SharePoint for highly regulated applications including their core Quality Management Systems.
GCP
QMS
ELN
SOPs
GxP
Site Visit Reports
EDM
MES
Electronic Batch Records
GLP
cGMP
Recipes LIMS Lab Reports R&D eTMF CTMS Chain of Custody Regulatory Packets 1572 Certificates of Analysis Patent DocumentsContracts & Agreements
CLM
Training Records Work Instructions Validation DocumentsIP
ERP Service Reports C o m m o n E n t e r p r i s e A p p l i c a t i o n s Informed Consents Test Plans ECOs DrawingsCAD
EMR / EHR Product Samples ApprovalsA robust, scalable, and easy-to-integrate signature engine for signing from any mobile computing device.
Relevance for SaaS Services & Clouds
Many large (private) cloud applications and (public) SaaS services in the life sciences market use digital signatures as required by the FDA for “open systems”.
Many of these clouds use SharePoint as the collaborative web application and signing interface.
C o m m o n C l o u d A p p l i c a t i o n s
QMS
Patient Assistance & Reimbursements
Shared Services
HR
eTMF
Drug Samples Contracts & Agreements
CLM
Capital Purchase Requests
Virtual Pharma
Investigator Portals
M&A Secure Workspace eClinical CTMSSharePoint
EMR / EHR
i9
Collaboration
Add value to your technology investments and seamlessly complete your business process automation…
Relevance for Software ISVs & VARs
Many leading SaaS and independent software vendors (ISV) already support digital signatures, and more and more are layering their applications on top of SharePoint.
Most any eForm, workflow, EDM/ECM or other business application can be integrated with digital signatures.
e F o r m s E D M / E C M & W o r k f l o w
SCORE
Components of a Proper Digital Signature
The (3) C’s of a Proper Digital Signature…
1. Compliance
2. Choice
1. Compliance
Compliance with Digital Signature Standards
CoSign is standard digital signature implementation. These standards include ITU-T X.509v3, and the US designation published by NIST - FIPS PUB 186-3, FIPS PUB 180-3. Compliance with FDA Requirements
§ 11.30 Controls for Open Systems: Persons who use open systems to create, modify,
maintain, or transmit electronic records shall employ procedures and controls designed to ensure the authenticity, integrity, and, as appropriate, the confidentiality of electronic records from the point of their creation to the point of their receipt. Such procedures and controls
shall includethose identified in 11.10, as appropriate, and additional measures such as document encryption and use of appropriate digital signature standards to ensure, as necessary under the circumstances, record authenticity, integrity, and confidentiality.
http://www.arx.com/industries/digital-signature-for-life-sciences-legal-compliance
Compliance with EU Directive
Compliance with other Global Standards
These same digital signature standards are recognized, endorsed and adopted by other governments and industries, as well independent standards bodies and software vendors under ISO, ETSI, OASIS, IETF, and W3C.
Digital Signatures are the 3rd wave of 21 CFR Part 11
electronic signature/record compliance strategies
2. Choice
A proper Digital Signature system should not be: • An eForms solution
• A Workflow solution
• A Document Management solution
Instead, the Digital Signature system should be a “signature engine”
that easily integrates with an organization’s preferred technologies
Sign directly within common
document authoring tools
Sign directly within
enterprise business systems
Sign within a web application
with a browser from any
3. Control
You already have ID proofing procedures and strategies – your HR and IT
Security Policies, your Customer & Supplier Screening Policies, and other
supporting technologies and services…
You already have user-provisioning and user-management systems…
You already have authentication methods…
It is ourphilosophy that our clients and partners should (must) have the freedom to choose and control the methods, policies, procedures and technologies that best fit their organizational governance and SOPs. You should not be required to re-engineer your business because of the narrow specifications and requirements of some outside party or vendor including ARx. CoSign adapts to your polices, procedures and
June, 1 2007 Issue:
The State of eClinical Technology
“The Value of Digital Signatures in eClinical Applications”
The price of digital signature solutions has come down dramatically in the past decade as technology advances and more vendors compete.
However the total cost of ownership (TCO) still varies significantly from one approach to another.
www.actmagazine.com/appliedclinicaltrials/article/articleDetail.jsp?id=431927
1,000 User Analysis
It is not just the price of the software licenses and digital
certificates that make up the total cost of ownership
10 other things to consider:
1. What is the cost to validate and qualify the system? How does vendor support ?
2. How does the system support 21CFR part 11 for MS Office signing?
3. Are licenses from Adobe required to sign PDFs? What PDF viewers are supported?
4. What is the cost/effort to integrate with various business aps? How about validation?
5. Can signing be performed from any PC, MAC or any mobile computing device?
6. Are licenses transferrable? Is there any restriction on # signatures? Any applications?
7. How are digital certificates/keys generated, renewed, refreshed and revoked?
8. How are users managed, and what is the associated system administration cost?
9. How long does the system take to deploy and be operational? Is the system a shared
service or a dedicated product?
Digital Signatures are not just a replacement for paper. Each digitally signed electronic records contains the (3) I’s. Signer Identity/Intent, Document Integrity
Trust can be established simply by accepting one-time trust in the public root certificate (public ID) of the signing organization.
Digital Signatures are being used extensively throughout life science enterprise and public / private clouds.
The (3) C’s of a Proper Digital Signature system include:
1. Compliance: with digital signature standards, FDA and other regulatory requirements, US, EU and
other country specific requirements.
2. Choice: choose the best digital signature engine. Choose your preferred eForm(s), workflow
automation system(s), EDM/ECM(s) and other complimentary technologies.
3. Control: govern your business according to your own policy, procedure and enforcement systems. The
vendor / system should adopt to you, not vice versa.
And the 4th“C” - Cost-Effective. Consider the total cost of ownership (TCO) including 3rd party products
and services.