rent roll and
Successful property management requires
consistently outstanding service to generate
income and ensure growth.
You need to deliver ongoing revenue and
current market advice, as you fix problems
quickly and cost-effectively, giving owners
and tenants the confidence that no-one can
meet their needs better.
You want easy access to information so
you can deliver fast, professional service
wherever you are – at your desk, at home or
on the road.
GatewayLive is a fully integrated,
subscription-based real estate business
solution that lets you manage the entire
property management process through an
easy-to-use software platform. It does this
by automating tasks, streamlining workflowsOnthehouse Group believes that
independent software products alone do not provide real estate businesses with the flexibility and business intelligence that they need to grow and prosper.
Since acquiring Console and PortPlus, our vision has been to bring these products together to deliver cost efficiency and data integration across every aspect of a real estate business.
With the addition of a wealth of property data and consumer reports, through the acquisition of Residex, the agent revenue-generation solutions from Real Estate Ad Networks (REAN), and the reach and visibility provided to you by onthehouse.com.au you will have access to the complete real estate solution.
The consolidation of our software products under a single Console brand marks the beginning of that vision.
your rent roll and
grow your business
•Manage more clients and properties including residential, holiday and commercial; across both sales and property management
•Act on opportunities more quickly and nurture long-term relationships with prospects
•Give owners, tenants and tradespeople ‘self-service’ access to their personal account details
•Present yourself professionally at all times and produce marketing materials easily and cost effectively
•Freely access the current reports and data you need to be the local property expert
•Streamline Trust Accounting processes such as rent collection, rent arrears, reconciliations and disbursements
•Streamline property management processes such as maintenance, repairs, inspections and rent reviews
•Communicate effectively to all your customers through
your GatewayLive CRM system with newsletters and customised views
•Capture additional critical data such as smoke alarms, swimming pool licensing, pest control, body corporate and more, simply by defining the data fields you want
•Keep track of your entire portfolio from one system,
including residential, holiday, student accommodation, community housing, commercial and sales management, plus NRAS property management
With GatewayLive you can manage your Trust Accounting
clients and prospects more effectively, improve your marketing
activities and communicate more efficiently as a business.
Open up opportunities and manage
The fully integrated GatewayLive CRM system provides the tools you need to grow your property management business, keep your finger on the pulse and generate more revenue. You can easily track clients, nurture prospects and manage your team more effectively with real-time reports and shared calendars.
Easily create professional property
ShowReal uses the property information in your GatewayLive database to create stylish presentations showcasing your sale and rental properties on LCD screens in your office window.
Impress clients and prospects with
exceptional marketing communicationsCreate digital and print communications cost-effectively, at the click of a button. All the design is done for you; just select your property and choose the layout you want for window or display cards, stock listing reports and more. Or design your own with the inbuilt designer tools. More clicks means more leads in order to increase sales.
Communicate more efficiently and
Save time and money by sending bulk SMS messages to contacts or enjoy the flexibility to send individual messages. They’re all stored in your GatewayLive files, giving you the option to view your SMS history within your central database. Create multiple SMS templates to increase efficiency and personalise each message sent.
Streamline back office processes
By increasing mobility, centralising property information and
automating many tasks, GatewayLive allows your team to manage
more properties effectively and process Trust Accounting with ease.
Minimise duplication, errors and
GatewayLive automates financial processes and reporting documentation to minimise paperwork duplication, reduce errors and free up time. Includes Trust Accounting and best business practice, reconciliations, arrears management, rent reviews, lease expiries, commissions tracking and much more.
Reduce time for property inspections
Trim inspection times by up to 50% with the LiveAgent inspection app. Use an iPad or iPhone to conduct quality inspection reports quickly and easily. Add photos and typed comments for a professional touch. All data wirelessly synchronises in real time with your database.
Cut down the workload with
A 24/7 self-service property information portal saves time and resolves issues quickly and cost-effectively. Owners can access statements, maintenance updates and inspection status. Tenants can access rent details, inspection dates and request maintenance. Tradespeople can submit quotes, view outstanding tasks and receive ongoing reminders.
Access valuable information and
resources you need from anywhereImprove staff efficiency and knowledge with our web-based knowledge database. Through myConsole.com.au your team can access online support 7 days a week.
Develop business intelligence
Produce customisable views and reports with our KPI and
statistical reporting functionality.
Get a better picture of what’s going onSee what’s happening right now in your business. The easy-to-customise dashboard provides a single view of all your critical information, including key statistics plus customisable graphs, charts and reports. Custom contact and property pages let you capture the data you need to create more opportunities for your business.
Keep up to date on team performanceEnjoy a complete overview of your team’s daily activities whenever you choose. One module for all provides accurate real-time reports and charts on how everyone is performing. This exclusive GatewayLive feature helps you better structure meetings, business plans and staff reviews.
The reporting you need at
A choice of Business Reporting Tools lets you enjoy easy and fast access to the reports you need. These include rent roll valuations, income/expenditure reports, electronic owner statements, trust accounting, statistical reports and arrears reports.
Ensure best business practice
Reduce duplication, maximise efficiency and complete all the necessary real estate business compliance with automatic Outlook synchronisation and built-in checklists. With a library full of template letters, you have multiple ways to deliver information to your clients without the hassle of thinking what to write.
Commercial Property Management
GatewayLive allows you to run a pure commercial management
department or integrate it into your entire property portfolio.
Business analytics and
Keep track of your business status with the ability to run reports, statistics and graphs, ensuring you maintain best business practice.
Full integration with property and
sales management systems
With a centralised database, you can manage your entire sales and leasing portfolio within one system. Keep a full record of all your contacts and track all communications via mail merge, email and SMS. Plus you can store all relevant documents within GatewayLive.
Marketing and communicationsDeliver superior service through a centralised client relationship management solution. Create listing reports, match buyers, produce window cards and brochures, upload to the main web listing portals and provide inspection vendor feedback reports.
Commercial Trust Accounting
Covers a large range of commercial features including recurring invoices, budgeting tools, variance reports, tenancy schedules and emailing invoices and statements.
Holiday Property Management
GatewayLive offers your business the capabilities to run a pure
holiday management department or combine it with residential,
commercial and sales to get a single view of your entire business.
Track your bookings
Access a large range of holiday features including a graphical bookings calendar and customisable report views to tailor the information that suits your business needs. In addition you can split bookings across multi-tenanted locations.
Manage receipting of fundsKeep track of your deposits, rents, invoices, owner disbursements and reconciliations within our Trust Accounting module.
Business reporting: statistics
Design specific reports or utilise pre-built holiday management reports, including statistics, cleaning, arrivals and departures.
Reduce the capacity for errors and save time by streamlining all your holiday processes through GatewayLive’s integration with Yesbookit. Utilise the Yesbookit online booking system, with additional reporting and statistics. Have all your holiday bookings synchronise directly with your GatewayLive booking calendar.
Fully integrated with property
GatewayLive Sales Management is a stand-alone module which can be used to manage your sales business. Being part of the GatewayLive solution, it can fully integrate into the Property Management functionality to manage your entire business marketing and communications.
Marketing and communicationsDeliver superior service through a centralised client relationship management system. Create listing reports, match buyers, produce window cards and brochures, upload to the main web listing portals and provide inspection vendor feedback reports.
Sales Trust Accounting
Issue branded receipts for sales deposits and advertising. Produce tax invoices, vendor statements and track your advertising spend and agent commissions, to monitor the entire process through to settlement.
Business analytics and
Keep track of your business status, with the ability to run KPI reports, statistics and graphs, ensuring you maintain best business practice. Produce commission reports, settlement letters, sales team graphs, plus create additional reports.
Manage the sales process
GatewayLive Sales Management allows you to manage the entire
sales process from appraisal to trust accounting. It’s designed as a
tool that maximises sales opportunities and centralises key data.
Complete trust accounting for property management and sales
•Export data to reports and Microsoft products
•Wizards simplify tasks such as bulk processes including disbursement, reconciliation and Banklink
Residential property management
•Inspections and maintenance
•Synchronise with LiveAgent for mobile inspections
•Tenant direct debit
•Bank and payment card interface
Standard and custom property management reports
Group productivity tools
•Calendar and tasks
•Integrated SMS for easy communication such as rent arrears and OFIs
•Create group templates with merge fields for mail, email and SMS
•Specific record filtering and sorting
•Export views easily to Excel
•Customise font size, colour and more
Complete Outlook integration
•Inbox, contacts, appointments and tasks
Smart document integration
•Attach multiple images and floor plans
•Drag-and-drop document attachment
•Attach invoices to statements
Market your listings
•Property portal uploading
•Rental property listing reports
•Matching properties to contacts
Commercial property management
•Detailed financial reporting
Holiday property management
•Bookings and deposits
•Arrivals and departures management
•Multiple holiday rental rates
•Reports including OFIs, commission and listings
•Window cards and stock listings
•Advertising budget vs actual
•User defined reports
Complete integration with other Console applications
Integration with third parties including:
•National tenancy database
•Pay invoices quickly and easily by scanning the barcode e.g. rates and water usage
•Customisable access based on roles and functions
•Quick-start content library of letters and forms
•Run multiple databases in one product
•Ability to create automated action plans
•Business intelligence tools and reports
We also offer additional web-based solutions for your business:
•View investment property details
•See information on property inspections and maintenance tasks
•Download monthly statements
•View monthly statements
•Manage details of quotations
•View and manage job details
•View rental property details, including rent arrears, rent review and lease dates
•See dates of property inspections
•Submit requests for property maintenance
•Take property and room photos
•Complete Entry, Exit and Routine condition inspections onsite using the templates you are familiar with from GatewayLive
•View related property information stored in GatewayLive, including owner and tenant names, lease information, paid-to dates and key numbers
•View your upcoming inspections by time and date
•Safely send all information back to your GatewayLive database from anywhere, over the internet
•Type comments with auto-text assistance
•See your inspections pin-pointed on a map
•Showcase your rental and sales properties
•Customise your display with your colours
•Add your own logo
WebChoice for website templates ClientManager for sales
management onthehouse.com.au for property data
•Create SMS templates with merge fields
•Pay per SMS or choose a bulk SMS Plan
•Personalised messages – single or group
Market Intelligence • Business Management • Customer Communications
1300 131 311
Level 2, 200 Adelaide Street Level 11, 460 Bourke Street Melbourne Melbourne VIC 3000
Level 9, 46 Kippax Street Level 7, 203 Queen Street Auckland Auckland New Zealand 1010