We know some important things about
your enterprise—things that you may
not know yourself. We know that you are
significantly overpaying for your corporate
voice network and services, no matter what
type or mix of communication systems you
own. And we know that you are vulnerable
to costly, fraudulent and crippling attack
through these same voice resources—at this
very moment.
We know because we see. Our patented
solutions have helped hundreds of compan–
ies see their voice security threats and
opportunities to save money. It happens every
time we deploy our solution. Every time.
And although efforts to secure and save
begin with visibility, they don’t end there.
We also help you take real-time action, with
voice network intelligence and unified policy
enforcement across any mix of proprietary
voice or unified communications (UC)
systems.
In short, we can help you unify, secure,
optimize and better leverage your unified
communications network to lower expenses,
strengthen compliance, and enhance your
business operations. We will change the
way you see, protect, and leverage your UC
network, and help transform your enterprise.
SecureLogix
We See Your Voice
™Unify, secure, optimize and better leverage your unified
communications network to lower expenses, strengthen
compliance, and enhance business operations.
VOICE FIREWALL
VOICE IPS
USAGE MANAGER
PERFORMANCE MANAGER
CALL RECORDER
THE ETM
®(Enterprise Telephony Management) SYSTEM
The SecureLogix® ETM® System helps secure, optimize and simplify management
of complex enterprise voice/UC networks through enterprise-wide voice network intelligence and unified policy enforcement. The ETM System enables a hard-dollar ROI payback in less than 12 months by securing the enterprise from attack, fraud, data leakage, financial losses and service abuse over TDM and VoIP enterprise phone lines, while optimizing voice service and infrastructure expenses.
The system is IP-PBX vendor independent and supports analog, digital, and VoIP carrier trunking. Unified Communications Policy Management™ capabilities allow
the creation and enforcement of consistent UC security, reporting, performance monitoring and content recording policies across the enterprise from one management interface, irrespective of your network’s mix of TDM or VoIP switch types and multi-vendor UC devices and endpoints.
Distributed appliances are placed at the voice network edge to monitor all inbound and outbound TDM and VoIP/SIP call flows, and deliver a suite of centrally administered UC applications across the enterprise.
ETM
®SYSTEM APPLICATIONS
Protects the enterprise voice network edge from TDM and VoIP attacks and service abuse in real-time by controlling network access and service use.
Provides real-time detection and prevention of fraudulent, abusive, or
operationally relevant call patterns, including voice fraud, excessive unanswered/ busy calls, voice spam, etc.
Provides enterprise-wide, switch-independent CDR reports, call accounting, and voice analytics to dramatically reduce costs through resource optimization, service performance and abuse management, and network planning.
Monitors TDM and VoIP trunking and services in real-time for outages, errors, and call quality issues, and provides troubleshooting tool kits to aid resolution.
Enables policy-based call recording of targeted calls of interest such as bomb threats, harassing calls, 911 emergency calls, customer support calls, etc.
ETM® 5200 (SIP) CHICAGO UC/VoIP ETM® 3200 (T1, E1, PRI, SS7) MINNEAPOLIS ETM® 3200 (T1, E1, PRI, SS7) SAN ANTONIO ETM® 1024 (ANALOG) HOUSTON ETM® 3200 (T1, E1, PRI, SS7) SAN FRANCISCO ETM® 5200 (SIP) NEW YORK UC/VoIP ETM® CLIENT FLORIDA ETM® SERVER NEW YORK ETM® 5200 (SIP) SAN DIEGO UC/VoIP WAN SINGLE-SITE DEPLOYMENT
In a fashion similar to data network perimeter security and management devices, ETM Platform Appliances sit at the edge of the enterprise voice network, the optimal position to provide visibility and control over all inbound and outbound voice network access and usage. The edge-network intelligence of the platform appliance also allows it to host a large array of voice security and management applications, all of which can be uploaded from a remote location. The ETM Platform Appliances operate transparently on your voice circuits between the IP-PBX and the Central Office, including circuit fail-safe and SIP High Availability modes.
MULTI-SITE DISTRIBUTED DEPLOYMENT
The ETM™ Server is the hub for the entire
system, remotely monitoring hundreds of distributed appliances inline on TDM and VoIP trunks. The revolutionary ETM System unifies the security and management of your distributed voice network, regardless of your network mix of proprietary vendor systems or TDM & VoIP media. Appliances support an array of VoIP and TDM trunking types including SIP, T1, ISDN PRI, E1 PRI, SS7, and analog.
A single ETM™ Client, such as the one
shown in Forida, can manage the entire system, or distributed clients can support a regional model. This includes not only real-time monitoring of appliance operations, but full remote upgrades of both the appliance firmware and applications. Enterprise-wide remote management has never been easier.
The system uses a fully relational database for call detail records (CDR), diagnostics and policy logs. Communication between the client(s), server(s), and appliances is secured with 3DES encryption. A family of appliances scales to efficiently support any
enterprise deployment, from the smallest retail outpost to the largest corporate campus or military installation.
OFFICE LOCATION
PBX
IP Phones
Data Firewall
Modems THE ETM® SYSTEM PLATFORM
TDM Phones Fax Servers Workstations LAN VoIP Trunk (SIP) TDM Trunk
(T1 CAS, E1 CAS, ISDN PRI, E1 PRI, SS7, Analog)
VOICE
SERVICES PROVIDER
ETM
®System benefits are delivered enterprise-wide,
across all TDM and VoIP traffic and infrastructure
from one unified management interface.
PROBLEM
ETM SYSTEM SOLUTION
Voice Fraud
Modems & Network Security Service Abuse &
Financial Losses
Harassing, Threatening or Restricted Calls Compliance & Data
Leakage
Legal Risk & Investigations
Reporting & Analytics
Optimization & Planning
Uptime, Performance & Troubleshooting
Business Operations & Productivity
Reduce financial losses by preventing toll fraud attacks in real-time. Help detect and prevent phone-based identity theft and social engineering fraud aimed at stealing private customer information.
Prevent restricted data network access and virus/malware infections with real-time firewall control over all authorized and unauthorized modem use.
Monitor and prevent abuse of your corporate voice services including non-business LD, restricted pay-per-call services, directory assistance calls and connection fees, voice/fax spam, and restricted Internet access over voice lines.
Reduce corporate expenses by alerting, blocking, redirecting, or
recording bomb threats, other forms of harassing, threatening, and CLID restricted calls, and calls to/from restricted locations or callers.
Secure your voice/UC network edge from all forms of voice threats including restricted network access, data leakage, customer ID theft, fraud and abuse to help complete the protection of your corporate perimeter and strengthen regulatory security compliance measures. Decrease legal risk and enhance security investigations by tracking, alerting, and/or recording the content of key calls of interest such as 911 emergency calls, unauthorized dial-up Internet use, calls of a regulatory, legal, or business interest, or calls to/from employees or outside parties under investigation.
Track phone service use, billing, and resource utilization through full call-detail record (CDR) reporting and call accounting. Perform departmental bill-back and provider bill reconciliation.
Dramatically reduce corporate voice/UC expenses by using resource optimization reports to baseline, right-size and plan trunking infrastructure, measure utilization rates for voice/UC resources and services, improve call routing plans, highlight VoIP toll bypass opportunities, and plan your most cost effective VoIP/UC migration build-out.
Increase voice network uptime, capacity, and service quality through real-time notification of trunk outages and error conditions across the enterprise. Shorten the time to error resolution with powerful error diagnostic and troubleshooting tools.
Improve business operations, productivity and training with employee productivity alerts and reports showing call volumes, durations, and other details such as lower-than-expected volumes on key resource lines, or traffic patterns for inbound customer calls to aid staffing decisions or efficient call routing.
SecureLogix Corporation 13750 San Pedro Ave. Suite 820
San Antonio, TX 78232
1-800-817-4837 securelogix.com
ETM, TeleWatch Secure, TWSA, We See Your Voice, Unified Communications Policy Manager, SecureLogix, SecureLogix Corporation, as well as the ETM Emblem, SecureLogix Emblem and the SecureLogix Diamond Emblem are trademarks and/ or service marks or registered trademarks and/or service marks of SecureLogix Corporation in the U.S.A. and other countries. All other trademarks mentioned herein are believed to be trademarks of their respective owners.
© Copyright 2009 SecureLogix Corporation. All Rights Reserved. SecureLogix technologies are protected by one or more of the following patents: US 6,249,575 B1, US 6,320,948 B1, US 6,687,353 B1, US 6,700,964 B1, US 6,718,024 B1, US 6,735,291 B1, US 6,760,420 B2, US 6,760,421 B2, US 6,879,671 B1, US 7,133,511 B2, US 7,231,027 B2, US 6,226,372 B1, US 7,440,558 B2, and CA 2,354,149. U.S. and Foreign Patents Pending.
ETM Applications Voice Firewall Usage Manager Performance Manager Voice IPS