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AnnArborCIL.org  

Divye  Bokdia

 

                                         

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Introduction  

AnnArborcil.org  is  an  accessible  website  with  AAA  conformance.  Team  of  four   Michigan  students  (refer  team  section)  and  a  staff  member  from  AACIL  (Ann  Arbor   Center  for  Independent  Living)  completed  this  project  in  four  months  (Jan’10  to   Apr’10).  The  design  of  the  website  was  revamped  and  the  new  website  was   developed  using  CMS  (wordpress).  The  aim  was  to  come  up  with  an  easy  to   maintain,  accessible  and  robust  website  for  the  organization.  

As  mentioned  in  WCAG  2.0,  “Note  that  even  content  that  conforms  at  the  highest   level  (AAA)  will  not  be  accessible  to  individuals  with  all  types,  degrees,  or  

combinations  of  disability,  particularly  in  the  cognitive  language  and  learning   areas.”  This  should  always  be  kept  in  mind  while  assessing  the  success  or  failure  of   this  project.  Ideally,  no  single  design  could  be  considered  as  Universal  Design,  but   the  Universal  Design  is  something  that  caters  the  requirements  of  majority.  

Document  Agenda  

This  document  address  all  the  accessibility  related  details  of  annarborcil.org.   Document  has  been  divided  into  following  sections:  

1. What  is  Web  Accessibility?    

2. What  are  W3C,  WAI  and  WCAIG?     3. Various  Compliances   a. Valid  XHTML   b. Valid  CSS   c. AAA  Conformance   d. Section  502  Compliance      

4. Features  instating  Accessibility    

5. Online  Validation  Tools  Used    

6. Supplementary  tools  to  support  Accessibility    

7. Project  Team  

Note:  The  information  in  this  document  has  been  authenticated  and  confirmed  

from  W3.org  and  Wikipedia.    

What  is  Web  Accessibility?  

Web  accessibility  means  that  people  with  disabilities  can  use  the  Web.  More   specifically,  Web  accessibility  means  that  people  with  disabilities  can  perceive,  

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understand,  navigate,  and  interact  with  the  Web,  and  that  they  can  contribute  to  the   Web.  Web  accessibility  also  benefits  others,  including  older  people  with  changing   abilities  due  to  aging.  

Web  accessibility  encompasses  all  disabilities  that  affect  access  to  the  Web,  

including  visual,  auditory,  physical,  speech,  cognitive,  and  neurological  disabilities.   Web  accessibility  also  benefits  people  without  disabilities.  For  example,  a  key  

principle  of  Web  accessibility  is  designing  Web  sites  and  software  that  are  flexible  to   meet  different  user  needs,  preferences,  and  situations.  This  flexibility  also  benefits   people  without  disabilities  in  certain  situations,  such  as  people  using  a  slow  Internet   connection,  people  with  "temporary  disabilities"  such  as  a  broken  arm,  and  people   with  changing  abilities  due  to  aging.  

What  are  W3C,  WAI  and  WCAG?  

The  mission  of  W3C  is  "To  lead  the  World  Wide  Web  to  its  full  potential  by   developing  protocols  and  guidelines  that  ensure  long-­‐term  growth  for  the  Web."   Though  W3C  has  its  detractors,  most  agree  that  the  W3C  today  enjoys  the  respect   and  support  of  a  wide  range  of  key  industries,  organizations  and  individuals.  It   provides  specification  and  guidelines  to  make  all  the  web  resources  accessible,   consistent  and  of  high  quality.  (More  info  at  w3.org)  

The  "Web  Accessibility  Initiative"  (WAI)  at  W3C  was  launched  in  1997.  It  is  an   extremely  active  area  in  W3C,  due  to  huge  public  interest  in  accessibility,  bolstered   by  accessibility  legislation  in  effect  in  many  developed  countries.  Also,  efforts  made   by  other  W3C  Working  Groups  to  build  a  Web  that  ensures  equal  access  for  

everyone  frequently  intersect  with  WAI  priorities  and  objectives.    

W3C  released  WCAG  1.0  in  1993  and  it  was  continuously  reviewed  to  foster  the  web   experience  for  disables  from  time  to  time.  In  end  of  2008,  WCAG  2.0  were  released   and  as  still  automatic  validators  for  2.0  are  not  so  common  in  the  market,  websites   follow  1.0.    

Website  complies  with:  

Generally,  the  websites  might  comply  with  any  one  of  the  criteria  (CSS,  Mark  up   Language,  WCAG,  or  Section  508),  but  that  doesn’t  ascertain  that  the  website  is   accessible.  If  we  look  at  the  big  picture,  then  all  these  factors  together  make  any  web   resource  100%  accessible,  user  friendly  and  robust.  Lacking  in  any  one  of  them  will   hamper  the  efficiency  of  use  for  the  website  visitor.  

A. Valid  XHTML  1.0  Transitional  

An  XHTML  document  that  conforms  to  an  XHTML  specification  (given  by  W3C)  is   said  to  be  valid.  Validity  assures  consistency  in  document  code,  which  in  turn  eases   processing,  but  does  not  necessarily  ensure  consistent  rendering  by  browsers.  A   document  can  be  checked  for  validity  with  the  W3C  Markup  Validation  Service.    

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B. Valid  CSS  3  

CSS  is  designed  primarily  to  enable  the  separation  of  document  content  (written  in   HTML  or  a  similar  markup  language)  from  document  presentation,  including   elements  such  as  the  layout,  colors,  and  fonts.  This  separation  can  improve  content   accessibility,  provide  more  flexibility  and  control  in  the  specification  of  presentation   characteristics,  enable  multiple  pages  to  share  formatting,  and  reduce  complexity   and  repetition  in  the  structural  content  (such  as  by  allowing  for  tableless  web   design).    

C.   AAA  Conformance  

WCAG  2.0  (also  1.0)  has  categorized  all  the  required  guidelines  into  3  priorities.  The   priority  levels  of  WCAG  are  as  follows:  

•  Priority  1:  For  all  users  to  access  the  Web  content  and  for  Web  developers  to   attain  Conformance  level  “A”,  these  requirements  must  be  satisfied.  

•  Priority  2:  These  requirements  should  be  satisfied  by  the  Web  developers  so  that   no  group  finds  it  difficult  to  access  the  Web  content  and  so  as  to  attain  Conformance   level  “AA”.  

•  Priority  3:  These  requirements  may  be  satisfied  by  the  Web  developers  to  

facilitate  access  to  Web  content  for  some  special  groups  and  attain  Conformance   level  “AAA”.  

Our  website  complies  with  Priority  1,  2  and  3  and  thus  has  got  ‘AAA’  conformance   badge.  This  signifies  that  the  website  is  totally  accessible  and  error-­‐free  to  use  for   the  disable  people.  

D.   Section  508  compliance  

In  1998  the  US  Congress  amended  the  Rehabilitation  Act  to  require  Federal  agencies   to  make  their  electronic  and  information  technology  accessible  to  people  with   disabilities.  Section  508  was  enacted  to  eliminate  barriers  in  information  

technology,  to  make  available  new  opportunities  for  people  with  disabilities,  and  to   encourage  development  of  technologies  that  will  help  achieve  these  goals.  The  law   applies  to  all  Federal  agencies  when  they  develop,  procure,  maintain,  or  use  

electronic  and  information  technology.  Our  website  also  complies  with  all  the   guidelines  given  under  that  section.    

Features  Instating  Accessibility  in  the  Website  

Following  features  were  implemented  in  the  website  that  makes  it  different  from   other  websites:  

1. All  the  non-­‐text  content  of  the  website  has  a  text  alternative  in  the  website.   Like  images,  which  couldn’t  be  read  by  the  text  reader,  have  an  alt  text,  which   tell  users  that,  what  that  image  is  all  about.  We  made  sure  that  all  the  images  

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have  alternate  text.      

2. We  made  sure  that  no  differentiation  was  made  in  the  website  on  color  alone.   As  that  would  mean  nothing  for  the  blind  and  color-­‐blind  people.  So  we  used   hierarchy  in  the  website  (using  h1,  h2  h3  etc)  to  show  the  difference  in  the   priority.  

 

3. Presently  We  don’t  have  any  audio-­‐video  in  the  website,  but  if  any  of  that  is   included  in  future,  then  text  script  for  them  should  be  included  along  with   the  main  files.  

 

4. The  website  allow  users  to  resize  the  text  of  whole  website  and  chose   between  three  available  sizes.  Due  to  implementation  of  resizing  feature  in   all  the  recent  browsers,  this  functionality  is  not  used  so  frequently.  

 

5. The  minimum  contrast  ratio  of  4.5:1  is  followed  between  the  main  content   and  the  background.  While  for  the  headings  and  large  text,  contrast  ration  of   3:1  was  followed.  

 

6. Contrast  adjuster  was  incorporated,  which  allows  user  to  change  the  normal   contrast  of  the  website  to  high  contrast  color  scheme.    

 

7. All  the  features  of  the  website  could  be  accessed  and  used  using  Keyboard   alone  (for  people  with  motor  disability).  They  will  be  able  to  access  any  link   directly  by  the  use  of  ‘access  keys’.  Link  to  all  the  access  keys  is  presented  at  

http://www.annarborcil.org/accessibility/access-­‐keys/    

8. For  the  moving  and  auto-­‐updating  image  banner  at  the  top  of  the  page,  we   have  provided  feature  to  navigate  across  different  images  via  toolbar.  So  the   user  can  shift  back  to  the  image  he  wants  to  view.    

 

9. The  time  of  image  flash  (image  change)  is  kept  more  than  3  sec,  thus  it   doesn’t  interfere  with  the  people  who  finds  it  difficult  to  focus  when  things   are  changing  too  much  on  the  website.  

 

10. We  have  provided  link  to  bypass  the  block,  which  is  repetitive  in  all  the   pages,  i.e.  ‘skip  to  navigation’  link  is  provided  at  the  top  of  the  page.  This  will   avoid  repetition  of  the  same  block  again  and  again,  for  the  user  using  text   reader.  

 

11. All  the  links  in  the  website  are  colored  differently  than  the  main  content.  So   users  can  easily  trace  them.  As  different  links  are  used  for  different  buttons,   so  user  can  make  sense  out  of  them  even  without  context.  

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12. The  heading  structure  was  strictly  followed  and  heading  were  not  used  for   the  aesthetics  part  of  the  website.  

 

13. It  was  recommended  to  the  web  administrators  and  the  content  writer  that   the  language  should  be  kept  simple  and  direct.  It  shouldn’t  be  confusing  and   ambiguous.  If  there  is  any  word  whose  pronunciation  might  be  ambiguous   then  both  textual  and  audio  representation  of  such  words  is  must.  

 

14. As  our  website  might  be  accessed  by  text  reader  and  they  differentiate   languages  by  LANG  tag.  So  we  set  it  to  English  as  default,  because  right  now   all  the  content  in  the  website  is  in  English  only.  

 

15. The  website  is  totally  accessible  even  without  any  style  sheet  and  the  flow  of   the  content  is  matched  corrected  in  both  the  navigations  formats  (visual   navigation  and  the  text  reader  navigation)  

 

16. The  website  is  tableless  and  no  frames  were  used  in  the  backed.  As  tables   causes  problems  with  the  screen  readers.  

 

17. Style  sheets  were  used  to  handle  the  design  of  the  website.  We  relied  upon   CSS  alone  for  the  page  structure.  

 

18. Website  was  successfully  checked  for  cross-­‐browser  compatibility  with  most   common  browsers  including  IE6,  IE7,  IE8,  Mozilla,  Chrome,  Safari  etc.  

 

19. The  website  will  work  perfectly  fine  even  if  all  the  scripts  are  turned  off  and   at  slow  Internet  connection  speed.  The  JavaScript  are  used  for  text  resizing   and  contrast  changer.    

 

20. Information  Architecture  of  the  website  goes  with  the  navigation  and   interaction  design.  All  the  popular  or  more  frequently  accessed  links  were   placed  above.  

Online  Validation  Tools  Used  

Following  online  validators  were  used  to  ensure  the  quality  of  the  website:  

XHTML   http://validator.w3.org/   CSS   http://jigsaw.w3.org/css-­‐validator/   Section  508   http://section508.info/  

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WCAG  1.0  and  2.0  

Wave  (http://wave.webaim.org/)  our  primary  tool   Cynthia  (http://www.contentquality.com/)  

Truvex  Online  (http://checkwebsite.erigami.com/accessibility.html)   FAE  (http://fae.cita.uiuc.edu/)  

Apart  from  the  above  mentioned  online  validators,  the  website  was  also  manually   checked  with  the  WCAG  2.0  (available  at  http://www.w3.org/TR/WCAG20/)   Though  the  website  was  tested  with  all  the  online  tools  (automated)  but  the  real   accessibility  will  be  checked  with  real  user.  We  are  waiting  for  the  feedbacks  from   the  user,  to  see  how  successful  we  were  in  making  this  website  accessible.  

Supplementary  tools  to  support  Accessibility  

Some  of  the  major  concerns  about  this  website  are:  

• Presently,  the  website  is  web  accessible,  but  it  doesn’t  have  all  the  content   and  images.  The  website  is  tested  and  validated  by  flowing  some  sample  text   and  images.  So  web  administrators  should  make  sure  that  the  website  

complies  with  the  guidelines  even  after  the  actual  data  is  posted.    

• The  website  requires  contribution  from  different  people.  So  it  should  be   observed  and  made  sure  that  all  the  users  understand  the  rules  and  norms  of   posting  the  content  in  an  accessible  format.  

 

• The  website  might  contain  files  in  Word,  Excel,  PowerPoint,  PDF  or  Flash   animation.  So  before  posting  them,  web  administrators  must  check  their   accessibility.  

 

• All  the  active  users  (who  are  going  to  post  content  on  the  website)  should  go   through  following  modules  before  posting  any  content  on  the  website.  This   will  be  really  beneficial  in  keeping  this  website  as  a  benchmark  for  other   organizations.  

 

• All  the  content  posted  on  the  website  should  be  double-­‐checked  for  the   quality.  Because  if  the  content  is  not  making  any  sense,  then  all  efforts  to   make  is  accessible  will  go  waste.    

All  the  staff  members  are  supposed  to  learn  following  modules  before  using  the   website:  

•    Making  PowerPoint  Slides  Accessible     •    Making  Video  Accessible    

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•    Making  Word  Documents  Accessible     •    Making  Excel  Documents  Accessible     •    Making  PDF  Documents  Accessible     •    Making  Webpages  Accessible     •    Making  Scripts  and  Java  Accessible    

All  the  above-­‐mentioned  modules  could  be  accessed  for  free  at  

http://accesselearning.net.    The  modules  have  been  developed  under  the  project   titled  GRADE  (Georgia  Tech  Research  on  Accessible  Distance  Education).     Apart  from  these  modules,  another  useful  resources  to  learn  the  basics  of  making   content  accessible  is  http://www.hhs.gov/web/508/testdocuments.html.  The  U.S.   Department  of  Health  &  Human  Services  issued  these  modules,  and  they  focuses   more  on  ‘Section  508’  guidelines  rather  than  WCAG.  

Project  Team  

Following  members  worked  on  the  project  

Name   Background   Specialization  

Bryan  Klausmeyer   PhD  Candidate   Programming  and  Web  Development   Divye  Bokdia   Masters  Student   Web  Accessibility  Expert  

Helen  Ledgard   AACIL  Staff   Content  Writer  and  Organization  Liaison   Kevin  Chang   Masters  Student   Interface  Design  and  Web  Design    

Nathan  Yu   Undergraduate   Web  development  (Intern)  

   

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