Crack the Case
Crack the Case
Level 1
Level 1
Da
Davi
vid
d Oh
Ohrv
rval
alll
MBACASE
2 2
Core Skills
Core Skills
75 minutes 75 minutes CLASSIC Skills CLASSIC Skills Communication & Communication & Structuring Structuring MaMarkrketet SiSizizingng
Exercise w/ Partners Exercise w/ Partners
Case Flow &
Case Flow &
Integrated
Integrated
Thinking
Thinking
45 minutes 45 minutes Video Highlights Video Highlights & Business Case & Business Case MBACASE Path MBACASE Path Structuring, Analysis Structuring, Analysis and Integration and IntegrationPractice
Practice
60 minutes 60 minutes Mini Case Mini CaseDrills You Can Do Drills You Can Do
Agenda
2 2
Core Skills
Core Skills
75 minutes 75 minutes CLASSIC Skills CLASSIC Skills Communication & Communication & Structuring Structuring MaMarkrketet SiSizizingng
Exercise w/ Partners Exercise w/ Partners
Case Flow &
Case Flow &
Integrated
Integrated
Thinking
Thinking
45 minutes 45 minutes Video Highlights Video Highlights & Business Case & Business Case MBACASE Path MBACASE Path Structuring, Analysis Structuring, Analysis and Integration and IntegrationPractice
Practice
60 minutes 60 minutes Mini Case Mini CaseDrills You Can Do Drills You Can Do
Agenda
3 3
David Ohrvall
David Ohrvall
p n p n p n p n4
MBACASE Events
AU Cairo Berkeley Bocconi SDA Boston College Cambridge Judge CM Tepper Case Western Cass London CEIBS Shanghai Chicago Columbia Darden Dartmouth Tuck Duke Fuqua Emory ESADE Barcelona Georgetown Georgia Georgia Tech G Washington Haskayne Calgary HBS HECHong Kong UST IE Madrid INSEAD France INSEAD Singapore Iowa Irvine California Ivey IU Kelley Maryland McGill Texas Thunderbird Rotman USC U of Wash UCLA UC Davis Wake Forest
Washington & Lee Wharton
Wisconsin
William & Mary Yale McMaster Michigan Michigan State Minnesota MIT NU Singapore NW Kellogg Notre Dame NYU Stern Ohio State Owen Vanderbilt Oxford SAID Pepperdine Queen's Rice SMU Stanford
5
CASES are EVERYWHERE
Consulting
Strategy/ IT/ Operations Market entry Profit maximization Declining market Organizational redesign
Marketing
New product Lagging product New industry Branding remediesFinance
M&A transactionsPrivate equity buy-outs Business sell-offs
Time value of money
Industry
AirlinesHealth care
Internet / telecomm Internal strategy
6
Industry /
Marketing
Behavioral
Finance
Consulting
Companies emphasize different
behavioral and technical elements
•Show leadership and positive energy
•Can achieve long term goals thru cooperation
•Play well with others •Show grit, confidence, and fight •Use insights and savvy to WIN!!!!!! •Get along with others •Show ability to be all things to all people •Use data to prove points and persuade
•Enjoy and can lead others Technical • “Think thru a
situation . . .” •Company and business sense •Industry awareness •Acct./Finance Basics
•Logic, deal and business sense •Memorized and on the spot analytics •Gen. business knowledge •Logic and business sense •On the spot analytical prowess
7
We’ll be working on skills you can
use in all your interview situations
Technical • “Think thru a situation . . .” •Company and business sense •Industry awareness •Acct./Finance Basics
•Logic, deal and business sense •Memorized and on the spot analytics •Gen. business knowledge •Logic and business sense •On the spot analytical prowess •Show leadership and positive energy •Can achieve long term goals thru cooperation
•Play well with others •Show grit, confidence, and fight •Use insights and savvy to WIN!!!!!! •Get along with others •Show ability to be all things to all people •Use data to prove points and persuade
•Enjoy and can lead others
Industry /
Marketing
Behavioral
8
But after today you’ll need to
go deeper in certain areas
Technical
•Connect to the products
•Know the role and your fit
•Embrace the long term career path
•Know firm differences
•Highlight your victories
•Show you are ready to sacrifice •Know office differences •Find client-like examples
•Show you can flex and deal with change
Industry /
Marketing
BehavioralFinance
Consulting
•Know the products •Know recent strategies •Know the industry •Mental math •Capex •Cash flow •Balance sheets •DCF •Debt/ equity •Working Cap •Depreciation •Goodwill •Mental math •Growth rates •Present value •Slide reading •Break-even analysis •Market sizing math •ROI9
participate
think big picture
be serious,
have fun
What do cases really test?
CommunicationC
LogicL
AnalyticalA
Social SkillsSS
Integration & CreativityIC
Be answer first!
Answer First
CommunicationC
LogicL
AnalyticalA
Social SkillsSS
Integration & CreativityIC
12
hallenge or Failure
ersuasion
anage or Lead
ndividual Contribution
nalytics
I
M
P
C
A
Create an IMPACT
eam
T
Show breadth and depth
Depth
Breadth
CommunicationC
LogicL
AnalyticalA
Social SkillsSS
Integration & CreativityIC
Time Financial
Goals Competitors
Product
Quality Distribution
Our client wants to open a chocolate store.
Short Term Mid Term Long Term Break Even ROI Profit Margin Boutiques Gift Shops Ice Cream Organic Cocoa Consistency Central Regional Does our client have a deadline ? What is our ROI goal? Do you have data on competitors?
What are the product standards? Will we make on site or distribute it? 14
NYC Chocolate Store
Orders Pick & Pack Loading Delivery Inventory
They need to ensure on-time delivery and profit.
Standard Rush Layout Availability Data Prep Truck Timing Load Time Routing Outsourcing Time Wasters High Freq Low Freq Are the orders sorted properly? Where are there slowdowns?
What are the best in class metrics? What impacts delivery efficiency? How is our availability by product? 15
Amazon Prime
Comfort
Scale
Accuracy
Estimating
Build a data foundation
Communication
C
LogicL
AnalyticalA
Social SkillsSS
Integration & CreativityIC
Towels Unlimited Inc.
• Sales are $.5B. Profit margin is 30%. Profit may have fallen 30%.
Candidates must be able
to manipulate simple
numbers.
Total Rev Total Costs Total Profit $ Goals$500M $350M $150M Stop theBleeding!
100% 70% 30% $45M ~10% Rev
When asked, they
should be ready to go
into detail.
• simple equations
• break even analysis
• reading charts and data
$ #
%
17
Estimate first
Work toward, consistent
“normal “ pre and post interview skills
How am I coming across?
Communication
C
LogicL
AnalyticalA
Social SkillsSS
Integration & CreativityIC
Pull together facts and data
quickly Develop interesting and applicable solutions Creativity!
Save your creativity,
Be output focused
CommunicationC
LogicL
AnalyticalA
Social SkillsSS
Integration & CreativityIC
Communication
C
LogicL
AnalyticalA
Social SkillsSS
Integration & CreativityIC
Market
Sizing
&
Estimation
Mini
Business
Case
Full
Business
Case
Pre & Post
Interview
Behavioral
Questions
21
Market Sizing/ Estimation Cases
Counting
# of toothbrushes sold regularly
Measuring
How many square feet of
windows are in Seattle
Usage
How fast do consumers go
through a bottle of hair spray?
Comfort with
ambiguity
22
eep exceptions and next steps in mind
stimate quickly with round #s
ick your metrics
tate your assumptions
ssess your approach and answer
S
P
E
K
A
SPEAK is a guide
23
How much shampoo do people use
in a downtown hotel each day?
tate your assumptions
S
We are counting hotel supplied shampoo only Downtown hotels have 20 floors
Shampoo bottles from the hotel are 1 ounce 15 rooms per floor
75% average occupancy
24
ick your metrics and approach
P
Ounces or units of product used Approach includes:
Population – Don’t use this one every time Observation – Great for unfamiliar topics Time
Distance Geography
25
stimate quickly and with round #s
E
20 floors x 15 rooms = 300 rooms 300 rooms x 75% occupancy = 225
26
ssess your approach and answer
A
225 1 ounce bottles =
28, 8 oz bottles (visually makes sense) Very simple approach
27
eep exceptions and next steps in mind
K
60% of people use hotel shampoo 225 x 60% = 135 bottles
Some people take extra bottles from hotel Floor lay-out may vary
Next steps:
Look into wall mounted pumps (less waste) Consider 2 sizes of bottles
Slides
Videos & Cases
Homework
Text “CTC1slides” to 33444
29
Merge, Acquire, JV
Growth Strategy
New Product/ Bus
New Market (Geo)
Strategy
Maximize Profit
Change Price
New Processes
Restructure Team
Ops & Org
Competitor Attack Market Shift External Forces
Most cases follow
a similar pattern
30 Q u a li t a t iv e Start End W a r m t h & C l i e n t R e a d y Warm-up Insight! Chart/ Table Data Dump Estimate Equations Solve for X Q u a n t it a t iv e D e p t h & A n a l y t ic a l L o g ic & B r e a d t h I n t e g r a t io n & Cr e a t iv it y D a t a So what?
MBACASE Path
Q u a li t a t iv e Start End Warm-up Insight! Chart/ Table Data Dump Estimate Equations Solve for X Q u a n t it a t iv e W a r m t h & C l i e n t R e a d y
1
1
L o g ic & B r e a d t h2
D e p t h & A n a l y t ic s3
I n t e g r a t io n & Cr e a t iv it y6
5
D a t a7
So what?4
Pet Power Video
Watch this video using the link that
came in the e-mail with these slides.
Q u a li t a t iv e Start End Warm-up Insight! Chart/ Table Data Dump Estimate Equations Solve for X Q u a n t it a t iv e W a r m t h & C l i e n t R e a d y
1
1
L o g ic & B r e a d t h2
D e p t h & A n a l y t ic s3
I n t e g r a t io n & Cr e a t iv it y6
5
D a t a7
So what?4
Pet Power Video
Watch this video using the link that
came in the e-mail with these slides.
Pet Power Video
Watch this video using the link that
came in the e-mail with these slides.
Pet Power Video
Watch this video using the link that
came in the e-mail with these slides.
3. Recap: Situation, Complication,
and My Task
Pet Power Video
Watch this video using the link that
came in the e-mail with these slides.
Q u a li t a t iv e Start End Warm-up Insight! Chart/ Table Data Dump Estimate Equations Solve for X Q u a n t it a t iv e W a r m t h & C l i e n t R e a d y
1
1
L o g ic & B r e a d t h2
D e p t h & A n a l y t ic s3
I n t e g r a t io n & Cr e a t iv it y6
5
D a t a7
So what?4
39
How do I put together an on-point,
case specific and flexible plan?
Facts
Data
Plan
40
What’s your objective
with every case?
Maximize the Value
of the Company
41
Develop a holistic way to think
through problems
Strategy Operations Organization Finance People Systems Processes Measure . CA$H D/ES
P
E
C I
A
L
T
Z o n e 1 Z o n e 2 Z o n e 3 Z o n e 4 Z o n e 5 R C Volume Mix Price Fixed Variable Customer42
Waterfall –
each zone adds value
Z o n e 1
Z o n e 2
Z o n e 3
43
Strategy –
increase, change, shrink
Strategy
Z o n e 1
Z o n e 2
Z o n e 3
44
Operations –
revenue and cost
Strategy Operations Z o n e 1 Z o n e 2 Z o n e 3 Z o n e 4 R C Volume Mix Price Fixed Variable Customer
45
Organization –
people, systems,
processes and measurement
Strategy Operations Organization People Systems Processes Measure . Z o n e 1 Z o n e 2 Z o n e 3 Z o n e 4 R C Volume Mix Price Fixed Variable Customer
46
Finance –
cash, debt, equity
Strategy Operations Organization Finance People Systems Processes Measure . CA$H D/E Z o n e 1 Z o n e 2 Z o n e 3 Z o n e 4 R C Volume Mix Price Fixed Variable Customer
47
External Forces
S
P
E
C I
A
L
T
Z o n e 5S
uppliers
P
ublic
E
conomy
C
ompetitors
I
ndustry
T
echnology
L
egal
A
uditing
48 48
Maximum Value Model (MVM™)
Maximum Value Model (MVM™)
Strategy Strategy Operations Operations Organization Organization Finance Finance R R C C Volume Volume Mix Mix Price Price Fixed Fixed Variable Variable People People Systems Systems Processes Processes Measure Measure .. CA$H CA$H D/E D/E
S
S
P
P
E
E
C
C
I
I
A
A
L
L
T
T
Z o n e 1 Z o n e 1 Z o n e 2 Z o n e 2 Z o n e 3 Z o n e 3 Z o n e 4 Z o n e 4 Z o n e 5 Z o n e 5 Customer Customer49 49
Use your plan to connect and
Use your plan to connect and
explain
explain
•• •• ••Facts
Facts
Data
Data
Plan
Plan
Main Idea
Main Idea
Group A
Group A
Why Why Data Data Questions Questionsp
p
p
p
p
p
50 50
Use your plan to connect and
Use your plan to connect and
explain
explain
Facts
Facts
Data
Data
Plan
Plan
T
TT
T
R
R
C
C
P
P
V
V
VC
VC
FC
FC
issu
issu
riv r
riv r
Pet Power Video
Watch this video using the link that
came in the e-mail with these slides.
Pet Power Video
Watch this video using the link that
came in the e-mail with these slides.
Pet Power Video
Watch this video using the link that
came in the e-mail with these slides.
Pet Power Video
Watch this video using the link that
came in the e-mail with these slides.
Q u a li t a t iv e Start End Warm-up Insight! Chart/ Table Data Dump Estimate Equations Solve for X Q u a n t it a t iv e W a r m t h & C l i e n t R e a d y
1
1
L o g ic & B r e a d t h2
D e p t h & A n a l y t ic s3
I n t e g r a t io n & Cr e a t iv it y6
5
D a t a7
So what?4
Pet Power Video
Watch this video using the link that
came in the e-mail with these slides.
Q u a li t a t iv e Start End Warm-up Insight! Chart/ Table Data Dump Estimate Equations Solve for X Q u a n t it a t iv e W a r m t h & C l i e n t R e a d y
1
1
L o g ic & B r e a d t h2
D e p t h & A n a l y t ic s3
I n t e g r a t io n & Cr e a t iv it y6
5
D a t a7
So what?4
5. Find Insights
Pet Power Video
Watch this video using the link that
came in the e-mail with these slides.
Pet Power Video
Watch this video using the link that
came in the e-mail with these slides.
Q u a li t a t iv e Start End Warm-up Insight! Chart/ Table Data Dump Estimate Equations Solve for X Q u a n t it a t iv e W a r m t h & C l i e n t R e a d y