distributed, in whole or in part, or translated to any electronic medium or other means without the written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain the exclusive property of SolarWinds and its respective licensors.
SOLARWINDS DISCLAIMS ALL WARRANTIES, CONDITIONS OR OTHER TERMS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, ON SOFTWARE AND DOCUMENTATION FURNISHED HEREUNDER INCLUDING WITHOUT LIMITATION THE WARRANTIES OF DESIGN, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. IN NO EVENT SHALL SOLARWINDS, ITS SUPPLIERS, NOR ITS LICENSORS BE LIABLE FOR ANY DAMAGES, WHETHER ARISING IN TORT, CONTRACT OR ANY OTHER LEGAL THEORY EVEN IF SOLARWINDS HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
The SOLARWINDS and SOLARWINDS & Design marks are the exclusive property of SolarWinds Worldwide, LLC and its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks, registered or pending registration in the United States or in other countries. All other trademarks mentioned herein are used for identification purposes only and may be or are trademarks or registered trademarks of their respective companies.
SolarWinds Engineer's Toolset 11.0.0.1 Document revised: 2/24/2016
Chapter 1: Introduction and Installing 24
Requirements for Desktop Engineer's Toolset 25
Engineer's Toolset on the Web Requirements 26
Installing Engineer's Toolset 27
Installing Desktop Engineer's Toolset 27
Installing Engineer's Toolset on the Web 29
Uninstalling Desktop Engineer's Toolset 31
Uninstalling Engineer's Toolset on the Web 31
Chapter 2: Launch Pad 33
Search Feature 33
Launch Pad Favorites 34
Launching the Command Line Parameters 34
Copying Tools 34
Creating Folders 35
Viewing Version Information and Finding Help 35
Chapter 3: Utilities 36
License Management 36
Software License Key 37
Maintaining Licenses with License Manager 38
Upgrading Engineer's Toolset 39
Downgrading Engineer's Edition to Standard Edition 40
Backing Up or Migrating Toolset Implementation 40
Command Line Interface 42
Chapter 4: Workspace Studio 43
Understanding the Studio Layout 43
Managing Tabs 44
Using the Tab Rotator 45
Saving Tabs 45
Deleting Tabs 45
Modifying Workspace Studio Settings 46
Gadgets 46
Adding Gadgets 46
Using Gadgets 47
Using Response Time Gadgets 47
Using Interface Gadgets 48
Aggregating Interfaces 49
Using CPU Gadgets 49
Using Memory Gadgets 50
Detaching Gadgets 52
Managing Devices 52
Adding Devices 52
Discovering and Remembering Interfaces 53
Managing Interfaces 53
Managing Device Credentials 54
Importing Devices 54
Adding Gadgets 55
Web Gadgets 56
Chapter 5: Tools Reference 57
Advanced CPU Load 57
Adding Your First Devices 57
Modifying Advanced CPU Load Settings 58
Monitoring Multi-Processor Devices 59
Viewing Running Services on the Target Device 60
Viewing Installed Software on the Target Device 60
Viewing Historical Graphs 60
Modifying Displayed Columns 60
Advanced Subnet Calculator 61
Looking Up Address Details 61
Classful Subnet Calculator 62
CIDR Calculator 63
Subnet Addresses 64
Exporting, Printing, and Copying Calculations 65
Exporting Calculations 65
Copying Calculations 65
Printing Calculations 65
Bandwidth Gauges 65
Creating a Gauge 65
Launching the Shared Credentials Database 66
Bandwidth Gauges Menus 68
Edit 68
Modifying Settings and the Publishing of Gauges 69
Layout Tab 69
Transparency Tab 69
Gauge Styles Tab 70
Data Table Tab 70
Network Tab 70
Auto-Publish 71
Context Menus 71
Saving and Loading a Set of Gauges 72
Compare Configs 72
Config Downloader 73
Advanced Options 74
View config file after downloading 74
Save config to 74
TFTP Server Address 75
Status Window 75
Config Downloader Menus 75
Edit 75
Router Menu 75
Config Uploader 75
Example Configuration Files 77
Shutdown Interface Ethernet0/2 77
Replace the Logon Banner 77
Reset the Enable Password to “New*Password” 77
Change All Buffer Settings 77
Config Upload Menus 77
Edit 78
Router Menu 78
Resetting an Enable Secret Password Using SNMP 78
Config Viewer 79
Downloading a Config from a Cisco Router or Switch 79
Automatic Archiving of Downloaded Configuration Files 80
Comparing Two Configurations 80
Decrypting Passwords 81
Config Viewer Menus 81
Edit 81
File Menu 82
Edit Menu 83
IP Address Menu 84
Troubleshooting Config Viewer 84
Saving a Gauge Setup 85
Loading a Gauge 85
CPU Gauge Skins 86
DHCP Scope Monitor 86
Modifying DHCP Scope Monitor Settings 86
Interpreting DHCP Scope Monitor Results 87
Rescanning DHCP Scopes 87
Exporting, Printing, and Copying DHCP Scope Results 87
Exporting Calculations 88
Copying Calculations 88
Printing Calculations 88
Discovering a List of Used IP Addresses 88
DNS Analyzer 88
Viewing Discovered DNS Details 88
Viewing Packet Details 89
DNS Analyzer Menus 89
File Menu 89
Edit Menu 90
Diagram Menu 90
Adding Root DNS Servers 94
Modifying DNS Query Timeout 94
Deciding to Look up DNS Server Addresses 94
Understanding Colors in DNS Analyzer 95
Analysis Examples 96
Example 1 96
Example 2 96
Example 3 97
Example 4 97
Setting a Node as the Root and Rescanning 97
DNS and Who Is Resolver 98
Specifying Who Is Servers 98
Viewing a Cache of Resolved Names 99
Exporting, Printing, and Copying Results 99
Exporting Calculations 99 Copying Calculations 99 Printing Calculations 99 DNS Audit 100 Starting an Audit 100 Filtering Results 100
Exporting, Printing, and Copying Calculations 101
Exporting Calculations 101
Copying Calculations 101
Printing Calculations 101
Interpreting DNS Audit Results 101
Edit Dictionaries 102
Dictionary Editor Menus 102
File Menu 102
Dictionaries Menu 102
Mutating a Dictionary 103
Importing a List of Words 103
Hints and Tips 104
Enhanced Ping 104
Logging Statistics 104
Exporting Results 105
Saving and Loading Profiles 105
Printing Results 106
Resetting Statistics 106
Customizing the Graph 106
IP Address Management 108
Scanning a Subnet 108
Modifying the Subnet Name, Mask, and Scan Frequency 109
Filtering 109
Manually Changing the Status of an IP Address 110
Modifying SNMP Credentials and Enabling SNMP Discovery 111
Modifying ICMP Scan Settings 111
Automatically Publish Discovered Information in HTML 112
Excluding a Subnet from Automatic Publishing 112
Manually Scanning a Subnet 113
Refreshing a Subnet IP Address List 113
Exporting, Printing, and Copying Subnet Scans 113
Exporting Calculations 113
Copying Calculations 113
Printing Calculations 113
Sharing the IP Address Management Database 113
IP Network Browser 114
Using IP Network Browser 114
IP Network Browser Menus 116
File Menu 116 Edit Menu 116 Nodes Menu 117 Tools Menu 117 MIBs Menu 118 Discovery Menu 118 Subnet Menu 119 View Menu 119
Printing Discovery Results 119
Modifying IP Network Browser Settings 120
Saving the Discovery in HTML 121
Exporting the Discovery as a Text File 122
IP Network Browser Command Line Operation 122
Customizing the Tools Menus 123
Customizing the MIBs Menu 124
Walking a Network from One Subnet to Another 124
IP Network Browser Frequently Asked Questions 124
MAC Address Discovery 125
Searching Results Data 126
Exporting, Printing, and Copying Discovered Results 126
Exporting Discovery Results 126
Copying Discovery Results 126
Printing Calculations 126
Modifying MAC Address Discovery Settings 127
MAC Finder 127
MIB Browser 128
Browsing an MIB Tree 129
Exporting, Printing, and Copying MIB Data 130
Exporting 130
Copying Charts 131
Printing Calculations 131
Launching the Shared Credentials Database 131
Bookmarking Frequently Used MIBs 132
Viewing a List of MIBs in the Database 132
Running the SNMP Set Tool 132
Modifying SNMP MIB Browser Settings 133
Searching the MIB Tree 134
MIB Scanner 134
MIB Viewer 136
Exporting Results 138
Copying Results 138
Printing Results 139
MIB Walk 139
Exporting, Printing, and Copying Values 139
Exporting Results 139 Copying Results 139 Printing Results 140 Neighbor Map 140 NetFlow Configurator 142 NetFlow Realtime 144
Capturing NetFlow Data 144
Storing NetFlow Data 145
Analyzing NetFlow Data 145
Defining Applications and Modifying Port Definitions 146
Network Monitor 147
Adding Devices to Monitor 147
Importing into Network Monitor 148
Import from a Network Sonar Database 149
Import from a Comma Delimited File 149
Import from a Tab Delimited File 150
Import from a Microsoft Access Database 150
Configuring Network Monitor Settings 151
Exporting and Printing Node Lists and Event Details 153
Exporting Node Lists and Event Details 153
Printing Node Lists and Event Details 154
Publishing to the Web 154
Viewing and Modifying Node Details 154
Deleting and Undeleting Nodes 155
Viewing Node-Specific Events 155
Viewing the Event Monitor 155
Viewing Event Details 156
Searching Past Events 156
Exporting Events 157
Running Database Maintenance Immediately 157
Modifying the Look and Feel of Network Monitor 157
Running Response Time Charts 157
Launching Response Time Charts 158
Network Performance Monitor 159
What Network Performance Monitor Offers 159
Starting Toolset Network Performance Monitor 160
Adding Nodes and Interfaces 160
Modifying System Settings 162
Understanding ICMP Settings 164
Understanding SNMP Settings 165
Modifying Advanced Settings 165
Understanding Baseline Calculation 166
Understanding Availability Calculation 166
Understanding the Node Warning Interval 166
Calculating Counter Rollovers 167
Taking XML Snapshots 167
Viewing Node Data and Modifying Node Properties 168
Unmanaging a Device 169
Viewing Interface Data and Modifying Interface Properties 170 Understanding Transmit and Receive Bandwidth Values 171
Enabling and Disabling Interfaces 172
Viewing Volume Details and Modifying Volume Properties 172
Polling on Demand 173
Viewing a Detailed Log of Unacknowledged Events 176
Acknowledging Events 176
Viewing a Detailed Log of All Events or Events during a Specific Period 176
Viewing a Summary of Logged Events 177
Understanding Views 177
Viewing Real-time Data 178
Creating Views 179
Printing Views 179
Exporting View Data 179
Viewing Charts 180
Customizing Charts 180
Exporting Charts 181
Adding Value Tables to Charts 181
Understanding Alerts 181
Creating an Alert 182
Testing an Alert Action 183
Editing an Alert 184
Copying an Alert 184
Viewing Current Alerts 184
Disabling an Alert 185
Deleting an Alert 185
Understanding Alert Suppression 185
Failure of Redundant Servers 186
Apparent Failure of Dependent Nodes Downstream of a Failed Device 186 Failure of a Network Link when a Redundant Link Remains Functional 187
Failure of Load Balancing between Devices 187
Dependent Node Alert Suppression Example 187
Failure of Load Balancing Alert Suppression Example 188
Network Sonar 190
Completing the Discovery Wizard 190
Modifying Network Sonar Discovery Preferences 191
Network Sonar Menus 193
File Menu 193 Edit Menu 194 Chart Menu 195 Discovery Menu 195 Subnets Menu 195 Analysis Menu 196
Network Sonar Toolbars 196
Main Toolbar 196
Discovery Toolbar 197
Analysis Toolbar 197
Exporting, Printing, and Copying Data 198
Exporting 198
Copying Charts 198
Printing Calculations 198
Limiting Discovery to a Single Class B or C Network 198
Password Generator 199
Ping 200
Exporting, Printing, and Copying Sweeps 200
Exporting Calculations 200
Copying Calculations 200
Printing Calculations 200
Modifying Ping Settings 200
Ping Sweep 201
Ping Sweep Settings 202
Modifying ICMP Ping Settings 203
Publishing to the Web 204
Exporting Scan Results 205
Copying Scan Results 205
Printing Scan Results 205
Port Scanner Options and Settings 205
Rescanning Ports on a Particular Address 206
Proxy Ping 206
Modifying PING Settings 207
Real-time Interface Monitor 207
Beginning to Monitor Interfaces on Devices 209
Modifying Statistics Update Intervals 209
Enabling Synchronous SNMP Queries 209
Customizing Statistics Groups 210
Exporting, Printing, and Copying Statistics 211
Exporting Statistics 211
Copying Statistics 211
Printing Statistics 211
Publishing to the Web 211
Automatically Publish Discovered Information in HTML 211
Remote TCP Session Reset 212
Remote TCP Session Reset Menus 213
File Menu 213
Edit Menu 213
Session Menu 214
Remote TCP Session Reset Toolbar 214
Remote TCP Session Reset Settings 214
Exporting from Remote TCP Session Reset 215
Remote TCP Session Reset Frequently Asked Questions 215
Route Viewer 215
Router CPU Load 216
Setting Polling Options, Notification, and Logging 217
Immediately Polling Monitored Routers 218
Setting All Routers to a Specific Poll Interval 218
Viewing Peak Load High-Water Marks 218
Resetting High-Water Marks 219
Printing CPU Loads 219
Saving Loaded Routers 219
Loading a Saved Router List 219
Deleting All Monitored Routers 219
Troubleshooting Router CPU Load 220
Router Password Decryption 220
Router Password Decryption Frequently Asked Questions 221
Send Page 221
Send Page Settings 221
cimSFTP/SCP Server 222
Simple Web Gadget 223
Spam Blacklist 223
Spam Blacklist Menus 225
File Menu 225
Edit Menu 227
Address Menu 227
Spam Blacklist Toolbar 227
Main Toolbar 227
Spam Blacklist Settings 228
Exporting Spam Blacklist Results 228
Hints and Tips 229
SNMP Brute Force Attack 229
SNMP Brute Force Attack Settings 230
SNMP Brute Force Attack Frequently Asked Questions 230
File Menu 232
Edit Menu 233
Run Menu 233
Filter Menu 234
SNMP Dictionary Attack Toolbar 234
SNMP Dictionary Attack Settings 235
Exporting from SNMP Dictionary Attack 235
Discovering All the Devices on a Network 236
SNMP Sweep 236
Exporting, Printing, and Copying Sweeps 237
Exporting Sweep Results 237
Copying Sweep Results 238
Printing Sweep Results 238
Publishing to the Web 238
Clearing Sweep Results 238
Modifying SNMP Sweep Settings 238
SNMP Trap Editor 240
Viewing Example Traps 240
Sending a Trap 241
Exporting, Printing, and Copying Values 241
Exporting Traps 241
Copying Traps 241
Printing Results 242
Copying an Existing Trap Template to the Trap Editor 242
SNMP Trap Receiver 242
Configuring Settings 242
Sending Test Traps 243
Exporting, Printing, and Copying Values 243
Exporting Traps 243
Copying Traps 244
Printing Results 244
Subnet Calculator 244
Exporting and Printing Calculations 246
Exporting Calculations 246
Printing Calculations 246
Subnet List 246
Switch Port Mapper 247
Before Using Switch Port Mapper 247
Configuring Switch Port Mapper 248
Port Map Settings 249
SNMP Settings 250
Mapping Switch Ports 251
Exporting Results 251
Selecting Report Items 252
Modifying SNMP Settings 252
Frequently Asked Questions 252
Managing Credentials 253
Adding a Credential 254
Modifying a Credential 255
Deleting a Credential 255
Using the Command Line Interface 255
Syslog Server 256
Selecting Message Properties 257
Designating the Number of Messages to Display 257
Clearing Messages from the Display 258
Filtering Accepted Messages 258
Sending Syslog Messages 258
Searching the Syslog Server Database 259
Exporting, Printing, and Copying Messages 260
Exporting Displayed Messages 260
Copying Messages 260
Printing Messages 260
Telnet/SSH 260
TFTP Server 261
Configuring Your TFTP Server 261
Changing the Internal Communication Port 262
Trace Route 262
Modifying Trace Route Settings 263
Launching the Shared Credentials Database 265
Starting Concurrent Traces 266
Exporting, Printing, and Copying TraceRoute Results 266
Exporting Calculations 267
Copying Calculations 267
Printing Calculations 267
Publishing to the Web 267
System MIB Editor 267
Wake-on-LAN 268
Configuring Your PC to Support Wake-on-LAN 269
Enabling Directed Broadcasts on a Network 270
Wake-on-LAN Settings 270
WAN Killer 271
Watch It 271
Changing the audible alerts 272
Minimizing Watch IT 272
WMI Browser 273
Chapter 6: Deprecated Tools 274
Deprecated Advanced CPU Load 274
Adding Your First Devices 274
Modifying Advanced CPU Load Settings 275
Monitoring Multi-Processor Devices 276
Viewing Running Processes on the Target Device 276
Viewing Client Session on the Target Device 277
Viewing Running Services on the Target Device 277
Viewing Installed Software on the Target Device 277
Viewing Historical Graphs 278
Modifying Displayed Columns 278
Deprecated MIB Browser 278
Deprecated Ping Sweep 279
Exporting, Printing, and Copying Sweeps 280
Exporting Calculations 280
Copying Calculations 280
Printing Calculations 280
Ping Sweep Settings 281
Modifying ICMP Ping Settings 281
Publishing to the Web 282
Deprecated Port Scanner 282
Exporting, Printing, and Copying Scan Results 283
Exporting Scan Results 283
Copying Scan Results 283
Printing Scan Results 284
Publishing to the Web 284
Port Scanner Options and Settings 284
Rescanning Ports on a Particular Address 284
Deprecated Remote TCP Session Reset 285
Remote TCP Session Reset Menus 285
File Menu 285
Remote TCP Session Reset Toolbar 287
Remote TCP Session Reset Settings 287
Exporting from Remote TCP Session Reset 288
Remote TCP Session Reset Frequently Asked Questions 288
Route View 288
Deprecated Router CPU Load 289
Setting Polling Options, Notification, and Logging 290
Immediately Polling Monitored Routers 291
Setting All Routers to a Specific Poll Interval 291
Viewing Peak Load High-Water Marks 291
Resetting High-Water Marks 291
Printing CPU Loads 292
Saving Loaded Routers 292
Loading a Saved Router List 292
Deleting All Monitored Routers 292
Troubleshooting Router CPU Load 292
Deprecated Subnet List 293
Modifying SNMP Options for Subnet List 293
Exporting, Printing, and Copying Subnet List Results 294
Exporting Subnet List Results 294
Copying Subnet List Results 294
Printing Subnet List Results 294
Publishing to the Web 295
Deprecated SNMP Realtime Graph 295
Graphing an OID Value 295
Modifying Polling Settings 297
Changing the Columns in the OID Table 297
Calculating Counter Rollovers 297
Customizing Graphs and Automatically Generating HTML 298
Viewing Raw Data 299
Exporting, Copying, and SNMP Graph Results 300
Copying Graphs and Data 300
Printing Graphs 300
Publishing SNMP Graph Results in HTML 300
Zooming 301
Customizing the OID 301
Deprecated Switch Port Mapper 301
Before Using Deprecated Switch Port Mapper 302
Selecting Report Items 302
Modifying SNMP Settings 303
Mapping Switch and Hub Ports 303
Deprecated Trace Route 304
Modifying TraceRoute Settings 305
Launching the Shared Credentials Database 307
Starting Concurrent Traces 308
Exporting, Printing, and Copying TraceRoute Results 308
Exporting Calculations 308
Copying Calculations 309
Printing Calculations 309
Publishing to the Web 309
Deprecated WAN Killer 309
Using Diagnostic Gadgets 309
Chapter 7: Engineer's Toolset on the Web 313
Default view - All Tools 313
Engineer's Toolset on the Web tools overview 314
Getting Started 315
Defining Devices First 315
Selecting Tools First 316
Toolset Personal Settings 320
Toolset Global Settings 320
SNMP Credentials 321
User License Management for Toolset 322
Group Accounts in Engineer's Toolset on the Web 325
I Need More Seats 326
thwack Community 327
Engineer's Toolset on the Web Tool Specific Settings 327
Charts 331
Select metrics to be displayed in the chart 331
Other Chart Operations and Settings 332
Metrics Used by Tools 333
Chart Limitations 334
Engineer's Toolset on the Web Resources 335
My Tools 335
Editing the Resource 336
Recent Tools 336
Editing the Resource 336
Engineer's Toolset on the Web Tools 336
Trace Route 336
Monitoring with Trace Route 337
Trace Route Metrics 337
Interface Monitor 338
CPU Monitor 341
Memory Monitor 343
Response Time Monitor 345
Installing
The SolarWinds Engineer's Toolset (also referred to as "Toolset") provides the tools you need as a network engineer or network consultant to get your job done. Toolset includes solutions that work simply and precisely, providing diagnostic, performance, and bandwidth measurements.
Engineer's Toolset is available as a desktop application Desktop Engineer's Toolset, and the most widely used tools can also be accessed via a Web interface, the Engineer's Toolset on the Web.
Chapter 1: Introduction and Installing
Requirements for Desktop Engineer's Toolset
The computer where you install SolarWinds Desktop Engineer's Toolset must meet or exceed the following requirements:
Software/Hardware Requirements
Operating System One of the following 32-bit or 64-bit operating systems is required:
l Windows Server 2012 R1 and R2 l Windows Server 2008 and R2 l Windows Server 2003 SP1 or later
l Windows Vista Business and Ultimate Editions l Windows 7
l Windows 8 and Windows 8.1
CPU Speed 500MHz or faster.
Memory 128MB or greater.
Hard Drive Space 3GB or more.
Window Account Installation requires an account with administrator privileges.
Network Must be accessible from the computer on which the Toolset is installed to successfully use any network tools.
.Net Framework 3.5 SP1 and 4.0
Database Syslog Server additional component, used to capture and decode syslog messages sent from network devices, supports Access databases
Browsers
l Internet Explorer versions 8 and later l Firefox version 40.0
Software/Hardware Requirements
l Chrome version 44.0
Note: Microsoft Vista has implemented User Account Control (UAC), a layer of
security that ensures hostile programs cannot run unnoticed with administrator privileges. When installing Toolset or running Toolset applications, consider the following notes:
l You may be prompted for administrator credentials.
l You may be prompted to allow the application access to the computer.
Engineer's Toolset on the Web Requirements
The computer where you install Engineer's Toolset on the Web must meet or exceed the following requirements:
Software/Hardware Requirements
Operating System
l Windows Server 2008 and R2 l Windows 2012 R1 and R2 l Windows 7(x32 and X64) l Windows 8 & 8.1
CPU Dual-core processor
RAM 4GB
HDD 4GB
SQL Server
l SQL Server 2005 SP3 (will not be supported in the
next Engineer's Toolset release)
l SQL Server 2005 SP4
l SQL 2008 without SP, 2008 SP1, 2008 SP2, 2008
SP3
Chapter 1: Introduction and Installing Software/Hardware Requirements SP2 l SQL 2012, SQL 2012 SP1 l SQL Server 2014 l Block installation SQL 2005 SP1, SP2, SQL 2000 and MSDE Browsers
l Internet Explorer versions 8 and later l Firefox version 40.0
l Chrome version 44.0
Installing Engineer's Toolset
Engineer’s Toolset v11.0 uses multiple installation packages because there are more installation scenarios now:
l Installing Desktop Engineer's Toolset l Installing Engineer's Toolset on the Web
Installing Desktop Engineer's Toolset
Before you start the setup program, confirm that your computer meets or exceeds the requirements to run Desktop Toolset. SeeRequirements for Desktop
Engineer's Toolset
For more information about installing Engineer's Toolset on the Web, see
Installing Engineer's Toolset on the Web.
Notes:
l You must disable FIPS algorithms before you install SolarWinds Toolset.
Click Start > Control Panel > Admin Tools > Local Security
Policy >Local Policies > Security Options > Set System Cryptography,
and set Use FIPS compliant algorithms for encryption, hashing, and
signing to disabled.
l If .Net 4.0 is installed in the machine, use SolarWinds-DesktopToolset-v11.exe.
l If .Net 4.0 is not installed in the machine, use SolarWinds-DesktopToolset-v11-WithDotNet.exe.
To install Desktop Toolset:
1. Log into Windows as an Administrator.
2. Go to your download location and launch the Solarwinds Toolset executable. Click Next once the Toolset Setup Wizard window appears. 3. Select I accept the terms in this License Agreement from the License
Agreement window, and then click Next.
If you do not agree to the terms of the License Agreement, click Cancel to exit the setup program.
4. Specify the location folder where you want Toolset program files to install, and then click Next.
The default location isC:\Program Files(x86)\SolarWinds\Toolset.
5. Click Install to start installing Desktop Toolset. The Setup Status window appears while Toolset is installing.
Note:
Nothing has been modified on your computer at this point. Click Back if you want to configure anything before this window.
6. In the Toolset dialogue box, select one of the following:
l Buy Now! to buy the full version of Engineer's Toolset. l Continue Evaluation to continue with the evaluation.
l Enter Licensing Information to add licensing information for your
product. For more information, seeSoftware License Key.
7. In the SolarWinds Improvement Program window, select Yes, I wish to
participate anonymously (recommended).
8. Click Finish to exit the Setup Wizard.
Note:
If you want to integrate other Orion products, select I want to load Orion
Chapter 1: Introduction and Installing
In adherence to Microsoft security policies, Toolset cannot be installed from a remote machine with UAC enabled.
Installing Engineer's Toolset on the Web
Before you start the setup program, confirm that your computer meets or exceeds the requirements to run Engineer's Toolset on the Web. For more information, see
Requirements for Engineer's Toolset on the Web.
For more information about installing Desktop Engineer's Toolset, seeInstalling Desktop Engineer's Toolset.
To install Toolset:
1. Log in to Windows as an Administrator.
2. Browse to your download location and launch the SolarWinds Toolset
On the Web executable.
The setup program has either anexeormsiextension.
3. Review the Welcome text.
To use the SolarWinds Improvement Program to send anonymous data about your Toolset usage to SolarWinds, select Send statistics, and then click Next.
4. If you are installing Engineer's Toolset on a server with no other Orion
module, select English as your preferred language and click Next. Note: Engineer's Toolset is not localized. If you thus select any other
language, it will be applied in the Orion Web Console, but all Toolset areas will still be in English.
If there is a SolarWinds module already installed, the language is automatically applied and this step is skipped.
5. If there already is another SolarWinds Orion module installed, back up your Orion database, type YES into the appropriate box, and click Next. 6. If the installer detects that Internet Information Service (IIS) is not installed,
select Continue with Orion installation and click Next.
7. Accept the license agreement on the License Agreement window, then click Next.
If you do not agree to the license agreement, click Cancel to exit the setup wizard.
8. Browse to a file system folder where you want to install the Toolset
program files, then click Next. The default location is\Program Files\SolarWinds\Toolset.If you are already running other Orion
modules on the server, this step will be skipped and Engineer's Toolset on the Web will be installed in the default location.
9. If you are installing Engineer's Toolset on the Web on a server where you already have SolarWinds NPM installed, select the appropriate Orion installation type and click Next.
l If you want to use an already available Orion SQL database, select
Advanced and select the appropriate Orion SQL database.
l If you are evaluating Engineer's Toolset on the Web or want to use a
new MS SQL Express database, select Express.
10. Click Next to start the installation. At this time, nothing has been modified on your computer. If you want to change anything you designated before this window, click Back.
11. If prompted to restart IIS, select Restart after installation.
Note: If you select Restart manually later, you need to restart the IIS
service later:
l Start the Orion Service Manager in your SolarWinds Orion >
Advanced Features folder.
l Click Start Everything.
12. Click Finish on the Wizard Complete window.
13. Click Enter Licensing Information, provide the appropriate license key in the Activate Web Toolset window, and complete the Activate Web Toolset Wizard.
Note: If you are evaluating Engineer's Toolset on the Web, click Continue Evaluation. You can activate your license later. For more information, see Software License Key.
14. The SolarWinds Configuration Wizard launches automatically to configure your SolarWinds software. If the wizard does not launch, start it manually in the SolarWinds Orion > Configuration and Discovery folder. For more information, see "Completing the Configuration Wizard" in theSolarWinds
Chapter 1: Introduction and Installing
15. If the Configuration Wizard detects that Microsoft IIS or its components are missing, click Yes to install the missing items.
Note: In adherence to Microsoft security policies, Toolset cannot be installed from
a remote machine with UAC enabled.
Uninstalling Desktop Engineer's Toolset
The uninstallation procedure for Desktop Engineer's Toolset consists of removing the associated programs in the Control Panel.
However, configuration files, Microsoft Access databases, and registry keys are not removed by this procedure.
To uninstall Desktop Engineer's Toolset, remove the following programs:
l SolarWinds Toolset
l SolarWinds NetFlow Realtime l SolarWinds SCP Server l SolarWinds TFTP Server
Uninstalling Engineer's Toolset on the Web
The uninstallation procedure for Engineer's Toolset on Web consists of removing the associated programs in the Control Panel.
However, configuration files, Microsoft Access databases, registry keys, and the SQL database are not removed by this procedure.
To uninstall Engineer's Toolset on the Web, remove the following programs:
l SolarWinds Active Diagnostics l SolarWinds Collector
l SolarWinds Information Service l SolarWinds Job Engine
l SolarWinds License Manager l SolarWinds Orion Core Services
l SolarWinds Orion Network Atlas l SolarWinds Toolset v11.0
Chapter 2: Launch Pad
The SolarWinds Toolset Launch Pad provides a convenient way to launch the Toolset tools. Use the Launch Pad to complete your tasks:
l Launch the tools.
l Search the SolarWinds User Forums (www.thwack.com). l Launch the command prompt.
l Rename and reorder the Toolset Launch Pad folders.
l Access information about your version, the Administrator Guide, the
Community Site and Forums, and Online Support.
Search Feature
Launch Pad offers a powerful search function to assist you in finding the tool you want.
To perform a search:
1. From the Start menu, launch Toolset Launch Pad.
2. In the Search field, enter the word, tool, or phrase you want to find. 3. Click Search all tools.
Launch Pad Favorites
You can change the appearance order of your Toolset Launch Pad groups in the left navigation pane. For example, you can add your more frequently used Toolset tool groups in the My Favorites folder.
To add a favorite:
1. From the Start menu, launch the Toolset Launch Pad.
2. Click the Add to Favorites star in the upper right corner of the tool window.
Your favorites are now available in the My Favorites folder.
Launching the Command Line Parameters
If you see something you need to check or correct while reviewing your host network information, Launch Pad also provides the ability to launch the Command Prompt.
To launch the Command Line Parameters:
1. From the Start menu, launch the Toolset Launch Pad. 2. Select a tool from the right pane.
3. Right-click the tool, then select Command line parameters from the list.
Copying Tools
Tools can be copied from one folder to another in the Launch Pad.
To copy a tool:
1. Click a tool folder.
3. Right-click the tool, then select Copy.
4. Select the new location for the tool, then Paste.
Creating Folders
You can create new tool groups and populate them with the current toolset shortcuts provided. For example, you can create a special grouping of tools, then use the ability to reorder your groups to move the group to the top of the Launch Pad.
To create or populate Toolset Launch Pad groups:
1. From the Start menu, launch the Toolset Launch Pad. 2. In the navigation bar, click Create folder.
3. In the Folder Name field, type a name. 4. Select the tools to copy into the new group. 5. Click Add.
6. Click Create Folder.
Viewing Version Information and Finding Help
The Launch Pad provides a convenient place to find your version information, access Help, connect with other SolarWinds Toolset users on thwack, and connect to the SolarWinds Web site.
To find version information and Help:
1. From the Start menu, launch the Toolset Launch Pad. 2. In the navigation bar, click Help.
3. Select the appropriate option from the list.
This section provides information about licensing, upgrading, and downgrading, backup, and migrating your Engineer's Toolset.
License Management
Toolset v11.0 introduces a new licensing model using seat-based licenses which simplifies the licensing procedure.
With Toolset v11.0, access to the tools from the Orion Web Console is provided. This feature is only available for Engineer's Toolset license.
The new license for Engineer's Toolset v11.0 contains two license keys:
l Web Toolset Per Seat License activation key l Desktop Toolset activation key
Notes:
l If you are using Web Toolset as a standalone product, without any Orion
products, user can monitor up to 10 resources only, regardless of the number of seats purchased.
l If you are using Web Toolset together with other Orion products, user can
monitor as many resources as the other product licenses allow, and an additional 10 resources because of the Toolset license.
Example
If you buy a license for Engineer's Toolset, it will contain two license keys:
l Desktop Toolset activation key which you can use for 1 desktop installation
of Toolset.
l Web Toolset activation key. The number of users who can access the
application is based on the number of seats purchased per license.
For more information about the licensing change, see the SolarWinds knowledge article "Licensing Engineer's Toolset v11.0 (FAQ)".
Chapter 3: Utilities
For more information about licensing your Engineer's Toolset, seeSoftware License Key.
For more information about managing licenses for Engineer's Toolset, seeUser License Management for Toolset.
Software License Key
After installing the program, the Toolset setup program displays the Activate Toolset window. Complete the following procedure to enable a software license activation key.
To enable a software activation key:
1. Click Enter Licensing Information.
2. Toolset computer is connected to the Internet, complete the following procedure.
a. Click I want to activate my license over the Internet. b. Browse tohttp://support.solarwinds.com.
c. Log in to the customer portal using your CustomerID and
password.
d. Click License Management.
e. Browse to SolarWinds Engineer's Toolset, then locate the
unregistered licenses list.
f. Copy your unregistered Toolset activation key to the clipboard, then paste it in the Activation Key field on the Activate Toolset
window.
g. Connect with a proxy server to access the Internet, select Proxy
Server, then type the proxy address and port number.
h. Click Next.
3. Toolset computer is not connected to the Internet, complete the following procedure.
a. Click I want to activate my license through the Customer Portal. b. Complete the procedure described on the Activate Toolset window
Maintaining Licenses with License Manager
SolarWinds License Manager is an easily installed, free utility with which you can migrate Toolset licenses from one computer to another without contacting
SolarWinds Customer Service. The following sections provide procedures for installing and using License Manager.
Installing License Manager
Install License Manager on the computer from which you are migrating currently licensed products.
Note: You must install License Manager on a computer with the correct time. If
the time on the computer is off by as little as 5 minutes, in either direction, from Greenwich Mean Time (GMT), you will be unable to reset licenses without calling SolarWinds Customer Service. Time zone settings do not affect and do not cause this issue.
To install License Manager:
1. Click Start > All Programs >SolarWinds Engineer’s Toolset > Utilities >
Install License Manager.
2. Click I Accept to accept the SolarWinds EULA.
3. If you are prompted to install the SolarWinds License Manager
application, click Install. Deactivating License Manager
If you decide to move your SolarWinds product to another server, you need to deactivate the license on the computer with the currently licensed product and reactivate it on the server with the new installation.
To be able to deactivate and reuse a license without contacting SolarWinds Customer Service, your product needs to be under active maintenance. To deactivate a SolarWinds license and register it on another computer:
1. Log in to the computer where the currently licensed SolarWinds product is installed.
2. Start the License Manager in the SolarWinds program folder.
Chapter 3: Utilities
l You can deactivate more than one product at the same time. In this
case, the deactivation file will contain information about each product.
l In certain products, you can deactivate licenses by using the internal
licensing tool of the product.
4. Complete the deactivation wizard, and save the deactivation file. 5. Log in to the SolarWinds Customer Portal, and navigate to the License
Management page.
6. Select your product instance, and click Deactivate License Manually. 7. In the Manage License Deactivation page, locate the deactivation file you
created in License Manager, and click Upload.
The deactivated licenses are now available to activate on a new computer. The new License Manager tool allows offline deactivation with a created file that can be uploaded to the Customer Portal.
8. Log in to the computer on which you want to install your products, and then begin installation.
9. When asked to specify your licenses, provide the appropriate information. The license you deactivated earlier is assigned to the new installation.
Upgrading Engineer's Toolset
To upgrade to the current version of SolarWinds Toolset, find the upgrade path that matches your implementation in the following list:
l Upgrade Engineer's Toolset 10.8 and later (Standard or Engineer’s edition)
to the current version: Install the latest version and enter your current license activation key. In this case, no manual uninstallation is required, and no data is lost.
l Upgrade Engineer's Toolset (Standard or Engineer’s edition) version 8 or 9:
Uninstall your current Engineer's Toolset version, and install the latest version.
l Upgrade Engineer's Toolset from Standard to Engineer’s edition (requires a
l Upgrade Engineer's Toolset from an evaluation version to a licensed
version requires a license activation key).
l Upgrade from TFTP Server Free Tool to the current Engineer's Toolset. l Upgrade from NetFlow Real-time Free Tool to the current Engineer's
Toolset.
l Downgrade Engineer's Toolset from the Engineer’s edition, including the
evaluation version, to Standard edition: Uninstall the Engineer’s version and install the Standard version. For more information, seeDowngrading Engineer's Edition to Standard Edition.
Downgrading Engineer's Edition to Standard
Edition
Downgrading Engineer's edition to Standard edition (including evaluations) requires that you uninstall the Engineer's edition and install the appropriate new version of Toolset in the Standard edition.
To keep your previously collected data, you need to back them up before you start the downgrade.
To downgrade Toolset and keep your previously collected data:
1. Copy the files you want to preserve to a folder on your desktop.
For more information about the files to copy, seeBacking Up or Migrating Toolset Implementation.
2. Uninstall your older version of Toolset.
For more information about the uninstallation procedure, seeUninstalling Desktop Engineer's Toolset.
3. Install the new version of Toolset.
4. Copy the backed-up data files from the folder on your desktop to the new
installation location.
Backing Up or Migrating Toolset Implementation
To back up your Toolset implementation after installing the newest version or to migrate your Toolset configuration and data files to another server, the following files should be considered integral to your success. Ensure you are installing the
Chapter 3: Utilities
copy these files. If you cannot find a file, you have not run the associated program. You can safely skip the file.
Files to backup or move Purpose
*.BandwidthGauges Bandwidth
gauge settings files
Bandwidth-Monitor.cfg, dictionaries.cfg, DNS.cfg, IP-BrowserWeb.cfg, Network-Monitor.cfg, PortScan.cfg, SWDiscovery.cfg, SWNetPerfMon.cfg, TraceRoute.cfg, Watchit.cfg Configuration settings files *.IPDB IP address management database *. mdb Syslog database *.SNMP-Graph SNMP Realtime graphs *.SDB Network Sonar databases
These files are located in the following locations by default, where UserName is the Windows user account.
C:\Documents and Settings\UserName\Local Settings\Application Data\SolarWinds
C:\Documents and Settings\All Users\Application Data\SolarWinds
Note: Some Toolset applications prompt you for a location to save specific files. If
you have saved any files in a location other than the paths listed above, you will need to locate these files wherever you have saved them.
Command Line Interface
Many of the tools have command line options. You can obtain a list of command line parameters for each tool by using the /? option.
Chapter 4: Workspace Studio
The SolarWinds Workspace Studio enables you to implement tabbed views displaying a wide range of your vital network statistics. You can easily create views that show graphs, gauges, and tables of response times, current bandwidth, percent utilization, and more. You can also incorporate network discovery views allowing you to perform quick ping sweeps and map network switches.
The Workspace Studio offers an interface that enables you to move and size objects as you see fit. The real-time data collected by Workspace Studio is always easy to find and manage.
Understanding the Studio Layout
The Workspace Studio consists of tabs and gadgets presented in a fully customizable layout.
Gadgets
Gadgets can be discovery tools, interface monitors, CLI tools, or response time monitors. Configuring a gadget can be as simple as adding a single device or supplying an IP address range to scan. Some gadgets require devices or interfaces to be added as well as selecting what statistics to monitor. SeeGadgets.
Tabs
Tabs are panes containing multiple gadgets. Multiple tabs can be created allowing you to create numerous customized views. Each open tab is listed on the tab bar. SeeManaging Tabs.
Explorer Pane
The explorer pane contains all the gadgets, tools, and devices accessible within the Workspace Studio.
Toolbar
The toolbar is used to save devices, gadgets, and tabs that have already been configured. This allows quick and easy access to the items you use most.
Zoom Panel
The zoom panel is shown at the bottom of all charts and is used to adjust the time period displayed. The zoom panel can be locked so that incoming data does not affect the current chart.
Managing Tabs
Tab layout and design is fully customizable. This enables you to create multiple tabs containing multiple sets of gadgets. You can easily switch from a tab
showing you details on a core switch to a tab showing you discovery information. Tabs can be saved so that you can return to your customized view.
To create a new tab:
1. Click Tabs > New Tab.
2. Drag any gadgets you want to the tab.
3. To save the tab, right-click the tab name then click Save Tab. To save the tab under a group name, type the name then click OK.
You can also create horizontal or vertical groups of tabs. This enables you to move multiple groups of tabs in a split-view on your monitor. To split tabs horizontally, click Tabs > New Horizontal Tab Group. To split tabs vertically, click Tabs > New Vertical Tab Group.
To find a gadget within a tab, right-click the tab, click Show Gadget, then click the gadget you want to find.
To add a tab to the toolbar, right-click the tab, then click Add to Toolbar.
Using the Tab Rotator
You can use the tab rotator to cycle through all of your tabs. This is especially helpful when using the Workspace Studio to display an overall status view or network operations center (NOC) view.
To use the tab rotator:
1. At the bottom of the Workspace Studio window, to start the tab rotator, click the Play .
2. To adjust the time delay between tabs, click the Delay arrows as required.
3. Click the Stop button to stop the tab rotator.
Note: The tab rotator also works in full-screen mode. Press F11 to enter and exit
full screen mode.
Saving Tabs
You can save your tabs for later use, and you can organize your tabs using any folder structure you want. Complete the following procedure to save tabs.
To save tabs:
1. Click Tabs > Save Selected Tabs.
2. To save the tab using a folder structure, type the path and tab name using the following syntax:folder\tabname.
Deleting Tabs
You can delete individual tabs, or a selection of tabs. Complete the following procedure to delete tabs.
To delete tabs:
1. In the Saved Tabs group, select the tab or group of tabs you want to delete.
2. Click Tabs > Delete Selected Tabs, then click Yes.
Notes:
l Unsaved tabs reopen when you restart Workspace Studio. l You can drag Gadgets from one tab to another tab.
l To copy Gadgets from a tab to a newly-created tab, drag the gadget to a blank
area adjacent to an existing tab.
Modifying Workspace Studio Settings
From the Settings menu, you can modify SNMP, ICMP, polling, or threshold settings. To access the Workspace Studio settings, click File > Settings.
Note: If you have closed the explorer pane (or any other Workspace Studio
component) and need to display it again, click View > Explorer Pane.
Gadgets
Configuring a gadget can be as simple as adding a single device or supplying an IP address range to scan. Some gadgets require devices or interfaces to be added as well as selecting what statistics to monitor.
Adding Gadgets
To begin using the Workspace Studio, add a gadget to a tab. To add a gadget, drag it from the explorer pane to a tab.
The following procedure demonstrates how to add a response time chart for SolarWinds.com.
To add a response time chart:
1. In the SolarWinds Engineer’s Toolset folder, start SolarWinds
Workspace Studio.
2. Click Gadgets > Monitoring, then drag the Response Time Chart gadget to a tab.
3. In the explorer pane, click Devices and expand Monitored Devices, then drag SolarWinds.com onto the response time chart.
4. To add more devices to the chart, drag the additional devices to the chart.
Notes:
l To view Workspace Studio in full screen, press F11.
l You can also double-click a gadget in the explorer pane to open it within a
new tab.
After you add a gadget to a tab, you must configure or add a device to the gadget. SeeGadgets.
Using Gadgets
Using Response Time Gadgets
Response Time gadgets display response time data for one or multiple network devices.
To use a response time gadget:
1. Click Gadgets > Monitoring, then drag a response time gadget to a tab. 2. Click options at the top-right of the gadget, then click Gadget Settings. 3. If the devices you want to monitor have already been added to the
Workspace Studio, select the devices you want to monitor.
4. If the devices you want to monitor have not been added to the
Workspace Studio, type the IP address or host name of a device, then click Add.
5. Click OK.
6. To export the results from a table, complete the following procedure.
a. Click , then click Export Table. b. Check the items to export.
c. From the Export Format options, select the format you want to export.
d. Click OK.
e. Type the file name you want to save the export as, then click Save.
Using Interface Gadgets
Interface gadgets allow you to monitor detailed statistics from your network device interfaces such as bandwidth, percent utilization, broadcast packets, and more.
To use interface gadgets:
1. Click Gadgets> Monitoring, then drag an interface gadget to a tab. 2. Click , and then click Gadget Settings.
3. If the devices that contain the interfaces you want to monitor have already been added to the Workspace Studio, select the devices, then click Next.
4. If the devices that contain the interfaces you want to monitor have not
been added to the Workspace Studio, complete the following procedure.
a. Type the IP address or host name of a device.
b. Select the device credentials used to collect SNMP data for the device, or click Discover a Credential.
SeeManaging Device Credentials c. Click Next.
5. Complete the following procedure to configure the discovery method used to find your interfaces.
a. Click the Discover list.
b. Select the method you to use to find the interfaces you are looking for.
c. To filter your search by name, status, or type, you must specify the search parameter associated with the filter you choose. For example, select theInterfaces with Statusmethod, and then
selectUpas the search parameter.
Note: Interface search results are cached to improve search speed. To
clear the cache, click Clear Cached Interfaces from Selected Hosts.
6. Select the interfaces to monitor.
7. Select the statistics to monitor, then click Create Chart Items. 8. Click Next.
9. To export the results from a table, complete the following procedure.
a. Click , then click Export Table. b. Check the items to export.
c. Select the format you want to export to from the Export Format
options.
d. Click OK.
e. Type the file name you want to save the export as, then click Save.
Aggregating Interfaces
You can view the sum of a statistic across multiple interfaces. For example, if you have a device with two interfaces, you might want to view outbound traffic as a whole instead of viewing two individual outbound statistics.
To aggregate interfaces:
1. Configure your interface gadget by completing Steps 1 through 5 in the previous procedure.
2. Select the interfaces you want to aggregate, click Create Aggregate
Interface, then click OK.
3. Finish configuring your interface gadget by completing Steps 6 through 9 in the previous procedure.
Using CPU Gadgets
CPU gadgets are used to monitor the processor load of your network devices.
To use CPU gadgets:
1. Click Gadgets > Monitoring >CPU and Memory, then drag a CPU gadget onto a tab.
2. Click , then click Gadget Settings.
3. To monitor devices that have already been added to the Workspace
Studio, select the devices then click Next.
4. To monitor devices that have not been added to the Workspace
Studio, complete the following procedure.
a. Type the IP address or host name of a device.
b. Select the device credentials used to collect SNMP data for the device, or click Discover a Credential.
SeeManaging Device Credentials. c. Click Next.
5. Select the CPUs to monitor, then click Next.
Notes:
l If the list does not display the CPUs you expect to see, click
Rediscover CPUs.
l To monitor the sum of all CPUs on a device, select All CPUs
(Aggregate).
6. Modify the thresholds for the CPUs selected.
7. If you are creating a gauge, click Next, then select the gauge style you want to display.
8. Click Finish.
9. To export the results from a table, complete the following procedure.
a. Click , then click Export Table. b. Check the items you want to export.
c. Select the format you want to export to from the Export Format
options.
d. Click OK.
e. Type the file name you want to save the export as, then click Save.
Using Memory Gadgets
Memory gadgets are used to monitor the amount of memory your network devices are utilizing.
To use Memory gadgets:
1. Click Gadgets > Monitoring >CPU and Memory, then drag a memory
gadget to a tab.
2. Click , then click Gadget Settings.
3. To monitor devices that have already been added to the Workspace
Studio, select the devices then click Next.
4. To monitor that have not been added to the Workspace Studio, complete the following procedure.
a. Type the IP address or host name of a device.
b. Select the device credentials used to collect SNMP data for the device, or click Discover a Credential.
SeeManaging Device Credentials. c. Click Next.
5. Select the memory statistics you want to monitor, and then click Next.
Note: If the list does not display the memory statistics you expect to see,
click Rediscover Memory.
6. Modify the thresholds for the memory statistics selected.
7. To create a gauge, click Next, then select the gauge style you want to display.
8. Click Finish.
9. To export the results from a table, complete the following procedure.
a. Click , and then click Export Table. b. Check the items you want to export.
c. Select the format you want to export to from the Export Format options.
d. Click OK.
e. Type the file name you want to save the export as, and then click
Save.
Detaching Gadgets
After you configure a gadget, you can detach it and view it independently from the Workspace Studio. Detaching a gadget creates a copy of your configured gadget in a separate window.
To detach a gadget, click Options at the top-right of the gadget, then click
Detach.
Note: Because a detached gadget is a copy of the original, any changes made to
the settings will not affect the gadget that remains within the Workspace Studio. To close a detached gadget, click Close at the top-right of the gadget.
Note: When you close the gadget, all settings associated with the detached
gadget are lost.
Managing Devices
Devices can be added for one-time use or saved to be used when required. You can also import a list of devices to the Workspace Studio. Login credential sets can be created and assigned to specific devices as well.
Adding Devices
When you use gadgets, you can provide device details, or you can add devices to be saved for later use.
To add a device to the Workspace Studio:
1. Click Devices > Add New Device.
2. Type the IP address or host name of the device.
3. Select an option for when to display the device status.
Note: When monitoring a large number of devices, it is a good practice to
set your devices to show status Only When Monitored in a Gadget to reduce unnecessary overhead.
4. To discover the device credentials based on the existing credential sets, click Discover a Credential.
5. To select an existing credential set, select the credential set from the list, then click Test this Credential.
6. To create a new credential set, click Add a new credential, type the appropriate information, then click OK.
SeeManaging Device Credentials 7. Click Close.
Discovering and Remembering Interfaces
After adding a device, you can discover the interfaces on that device. When the interfaces are known, you can tell Workspace Studio to remember the interfaces so they are displayed in the Devices tab in the explorer pane. This enables you to drag interfaces to interface gadgets without having to step through the add
interface process.
To discover and remember interfaces:
1. Right-click the device containing the interfaces you want to add, then click Discover Interfaces.
2. Select the method you want to use to find the interfaces.
3. To filter your search by name, status, or type, you must specify the search parameter associated with the filter you choose. For example, select theInterfaces with Statusmethod, and then selectUpas the
search parameter. 4. Click Go.
5. Click Remember.
6. To remove an interface, click Stop Remembering. 7. Click OK.
Managing Interfaces
You can manage the interfaces directly from the Device list.
To enable or disable interfaces, right-click the interface or selection of interfaces, then click Enable/Disable Interfaces.
To rename an interface, right-click the interface, click Rename Interface, then type the new name.
To display the interface details, right-click the interface, then click Show
Interface Information.
Managing Device Credentials
When y add new devices or use gadgets, you might be required to assign unique credentials to a device for use within the Workspace Studio. Create multiple credential sets to help you streamline your daily use of the tool. For security, credential sets can be encrypted within the database.
The Workspace Studio supports SNMP (v1, v2c, and v3), SSH1, SSH2, and Telnet communication protocols. For information on the communication protocols your devices support, see you device documentation.
To add credentials:
1. Click File > Manage Devices & Credentials. 2. Click SNMP Credentials or SSH Credentials. 3. Click Add New.
4. From the Type list, select the communication protocol. 5. In the Name field, type a name for the credential set. 6. In the Community String field, type the community string.
To see the community string as you type, click Show.
7. To test the SNMP credentials, type or select the IP address or host
name of a device, then click Test Credential.
8. To ensure your credential details are kept secure, check Encrypt
Credentials.
9. Click Apply Changes.
Importing Devices
You can import a list of devices from a text file, CSV file, several SolarWinds database types, SQL databases, and Access databases. To add devices to the Workspace Studio using an import file, complete the following procedure.
Notes: The import files must contain the IP Address of each device listed. To import a list of devices:
1. Click Devices > Import Devices.
3. If you are importing from an Orion database or a SQL database, complete the following procedure.
a. If you know the connection string, click Enter Connection String
Manually, type the connection string, then click Next.
b. In the Server Name or Address field, type the SQL server name or
IP address.
c. Type the username and password in the appropriate fields. d. Select the database you want to import devices from, then click
Next.
4. If you are importing any other file format, browse to the import file, select it, then click Next.
5. Assign the columns, then click Next.
6. Select the rows you want to import, then click Next.
7. If you want to exclude devices with duplicate IP addresses, check the appropriate box on the Select Options window.
8. Click Finish.
Note: The IP Address of the device is used as the device display name when
importing static devices when there is no connectivity.
Adding Gadgets
To begin using the Workspace Studio, add a gadget to a tab. To add a gadget, drag it from the explorer pane to a tab.
The following procedure demonstrates how to add a response time chart for SolarWinds.com.
To add a response time chart:
1. In the SolarWinds Engineer’s Toolset folder, start SolarWinds
Workspace Studio.
2. Click Gadgets > Monitoring, then drag the Response Time Chart gadget to a tab.
3. In the explorer pane, click Devices and expand Monitored Devices, then drag SolarWinds.com onto the response time chart.
4. To add more devices to the chart, drag the additional devices to the chart.
Notes:
l To view Workspace Studio in full screen, press F11.
l You can also double-click a gadget in the explorer pane to open it within a
new tab.
After you add a gadget to a tab, you must configure or add a device to the gadget. SeeGadgets.
Web Gadgets
Web gadgets are used to display Web pages within the SolarWinds Workspace Studio. Some of the uses for the Web gadgets include:
l Displaying your SolarWinds Orion Web resources. l Accessing web interfaces for your network devices. l Showing current weather conditions or forecasts. l Accessing local intranet resources.
Chapter 5: Tools Reference
This section introduces individual tools available in SolarWinds Toolset.
Advanced CPU Load
The Advanced CPU Load tool uses SNMP to monitor network device CPU utilization and provides both real-time and historical views of this data. Using the Advanced CPU Load tool, you can monitor the processor use of your routers, switches, servers, and other SNMP enabled network devices. In addition to monitoring CPU cycles you can monitor response time, running processes, uptime, errors, and several other statistics.
Advanced CPU Load is also available as a deprecated tool that is not maintained any more. For information on the deprecated version of this classic tool, see
Deprecated Advanced CPU Load.
Note: If your device does not support theHostResourcesMIB, it may not be
possible to gather some information.
Adding Your First Devices
The Advanced CPU Load tool requires a database to store the statistics you gather. The database enables you to keep load statistics and mine that data for trending analysis. Before you can add your first devices to the Advanced CPU Load tool, you must create your database.
To add your first devices:
1. Click File > New CPU Load Database.
2. Provide a name and location for your database, then click OK. 3. Click Devices > Add Device.
4. Specify the IP address or hostname of the device to monitor and the
SNMP community string.
If you want to be able to update information, such as the location or contact for a device, ensure you supply the read-write community string for your device. Information you can modify is displayed in blue.
