ONLINE ACCOUNT APPLICATION
FACILITY TO APPLY FOR SAVINGS BANK ACCOUNT ONLINE
1. Features of the Product:
This facility is available only for Regular Savings Bank Account. There are two parts of the Account Opening Form (AOF):
A. Customer Information Section (CIS) and B. Account Information Section (AIS).
Part A of the AOF will have to be filled in completely before proceeding to Part B.
Frequently Asked Questions (FAQs) are placed at Annexure II, which will en-able the applicant to know about this product.
2. The process-flow:
i. A link stating ‘Online Account Application’ will be provided on the home page of our Corporate website viz. sbi.co.in/statebankofindia.com, for online application. A similar link will also be available on the home page of Internet Banking Portal viz. onlinesbi.com. This link, when clicked, will open the Account Opening web page in a new window.
ii. All the fields in the physical version of Account Opening Form will be present in the online version and the applicant will be systematically guided through the form filling process in such a way that none of the mandatory fields can be left blank.
iii. After filling in the personal information the system will generate and display a Temporary Customer Reference Number (TCRN). An SMS conveying the TRCN will be generated and sent to the applicant’s mobile number given in the application form. Then the applicant will be asked to
v. Thereafter, the applicant will proceed to the Account Information Sec-tion where he/she has to enter the TCRN (Annexure II, page 9). Upto three TCRNs can be entered in case applicant(s) want to open a joint ac-count. The system will prompt him/her to fill in information for detail of the account (A/C type, ATM/INB/Mobile Banking detail etc). Successful com-pletion of the filling up process of the AIS will generate a Temporary Ac-count Reference Number (TARN), which will be sent through SMS to the 1st applicant’s mobile number.
vi. The applicant(s) has the option of printing the Account Opening Form (AOF) with help of TARN and 1st applicant’s date of birth. The print out of the Account Opening Form has to be taken only on A 4 size white paper.
The applicant(s) gives the printed AOF to SBI branch with the relevant KYC docu-ments.
After verification of the documents at the branch, the applicant(s) will be asked to sign on the print out of the application form and submit his /their passport size pho-tographs and KYC documents. The Branch Official will invoke Create Personal Cus-tomer (Screen No. 62001) (Annexure III) in the CBS and enter the TCRN in the Ref-erence No. field to fetch all the data from INB server to the CBS. The CIF will be set up after the branch teller checks this data, amends it if necessary and transmits it in CBS. After creation of the CIF in CBS account will be opened by branch in the usual manner as is being done presently.
Annexure I: FAQs Q. 1. Who can submit information online for opening a Savings Bank account? Ans: Any resident Indian desirous of opening a Savings Bank Account with any branch of State Bank of India. Q. 2. Can I open an account jointly? Ans: Yes. You may open an account jointly, with up to three applicants. Q. 3. Will KYC documents be required for all account holders? Ans: Yes. KYC documents in respect of all joint account holders will be required. Q. 4. Can the KYC documents be different for the joint account holders? Ans: Yes, provided each submits a set of KYC documents as stipulated by the Bank. Q. 5. Can a minor submit information online for opening a Savings Bank account? Ans: A minor may submit information online for opening a Savings Bank account provided he/she is more than 10 years old and can sign uniformly. Q. 6. Can an account be opened in the names of more than three persons? Ans: Yes, but in such cases you cannot submit the information online. Please approach the branch for opening such accounts.
Ans: Yes. The page you will submitting your information is VeriSign secured and the information will be encrypted before transmission. Q. 9. Can I submit the documents to the branch by email? Ans: No. Each person who wishes to be an account holder will have to visit the branch personally, show his KYC documents, and sign the AOF in the presence of an authorized official of the Bank. Q. 11. I have forgotten the TARN (Temporary Account Reference Number). Can I retrieve it? Ans: When the TARN is generated, it is also sent to you by SMS. If that SMS is not available with you, you will need to enter the information again and generate a new TARN.