Fundamentals of Plant Maintenance:
Questions to ask before you start
John Harrison
SAP
Objectives
To develop an understanding of SAP EAM / PM
To identify those areas where significant preparation
needs to be done
To identify those areas where key decisions are to be
made / understood
Not to be able to create objects (master data etc. ) nor
to operate the solutions
SAP Enterprise Asset Management
Design & Specify
Business planning
Investment management
Collaborative specification and design
Maintenance engineering
Interfacing CAD systems
Project management
Maintenance cost planning
Procure & Build
Supplier qualification and candidate selection
Bidding and contract management
Procurement process
Document management
Project management
Collaborative construction
Project and investment controlling
Operate & Maintain
Technical asset management
Preventive and predictive maintenance
Maintenance planning and scheduling
Work order management
Mobile asset management and RFID
Contractor management
MRO and services procurement
Work clearance management
Shutdown planning
Interfacing GIS and SCADA
Decommission & Dispose
Asset transfer and disposal
Collaborative disposal management Document management Project management Waste management Asset compliance Asset re-marketing
Steps of the Enterprise Asset Management (EAM) process are integrated
and seamless
1. Capital Projects Project Management Collaborative Engineering Cost ControllingA Journey Best in class & Advanced Maintenance Techniques
A Fully Integrated, Closed-Loop Process
2. Maintenance Management
Maintenance Planning
Resource Allocation
Maintenance Execution
Mobile Asset Management
3. Inventory & Spare Parts
MRO Purchasing
Storehouse Management
Spare Parts Optimization
5. Asset Performance Management
Operator Dashboard
Balanced Scorecards
Environmental Compliance
4. Reliability
Reliability Centered Maintenance
A journey to excellence: What you decide today affect what
you do tomorrow
RBI / RCM / RBM Operational Risk AnalyticsProcurement / Sub Contracting / Quality Management / PP – PM
Integration Maintenance Planning
Work Orders / Notifications / Process Simplification
Master Data / Organization Structure / Agree Processes
Today
Tomorrow
Get the foundation
right
An Over View: The pieces: Simplified
Ex ec ut ion Functional Locations Equipment Bill of Materials Class Characteristics Task List Work Center MaterialsNotification Work Order Maintenance Item Maintenance Plan Measurement Point Mas ter Data Planning Confirmation
And now the questions?
Or, the arguments
that you will have
Question: What processes are you supporting? Today & in the
Future.
Others:
•
Inspection Rounds
•
Automatic Data Collection
•
Mobile Maintenance
Worker
•
Condition Based
Maintenance
•
Cost Budgeting
•
Quality in PM
•
External / Internal Services
•
Refurbishment
•
Procurement
•
…
STO WCM PM Work Orders NotificationsQuestion: Do you know what are you maintaining?
An area? E.g. Pump House
A piece of equipment? E.g. the Pump Set
A part of the equipment E.g. Intake Valve
A process? E.g. Bean Blanching
Technical Objects in Maintenance: Equipment & Functional
Locations
•
You should represent an object as a technical object if it is
repaired, not exchanged, in the event of a breakdown. If it is
exchanged then it represented as a material
Question: Do you know what are your reporting needs?
Do you have regulatory reporting standards? If so what do they require?
To what level of detail (object) do you need / want to report to?
Are the standard reports enough? Do you need to develop your own reports?
What KPI’s do you need?, Create your own?, Procure 3
rdparty solution,
additional SAP product (e.g. OEE)
Do you need “what if” or detail drill down capabilities? Might need additional
products (Hana, Business Objects ..)
Do you need to “model” your PM environment for predictive maintenance? SAP
Infinite Insights, Hana Predictive Analytics
Question: What are you modelling?
SAP Definition: Functional Location
an organizational unit within logistics that structures the maintenance objects of a company according to
functional, process-related or spatial criteria. A
functional location represents the place where a maintenance task is to be performed and an area where equipment can be installed.
1.
Functional criteria: e.g. pumping station, drive unit
2.
Process-related criteria: e.g. polymerization,
condensing
Question: Do you have a hierarchical structure to represent
your facility?
Structure being represented:
•
Building
•
Process
•
Building & Process
To what level
•
Floor
•
Equipment
•
Equipment Part
•
Tag
•
Process Step
How this is represented: Functional Location Structure
Indicator
The structure indicator determines the edit mask and the number of the hierarchy levels when you create functional location structures.
The edit mask defines:
•the total length of the functional location number
•the lengths of the individual blocks of the functional location number •the characters allowed
• Numbers --> Edit mask N
• Letters --> Edit mask A
• Numbers and letters --> Edit mask X • Special characters and numbers and letters --> Edit mask S
Functional Location: Hierarchical Structure - Example
Note: Location Hierarchy
Note: Use of Structure Indicator
Question: To what level are you modelling?
Is the breakdown
sufficient?
• Too much?
• Too little?
Does it support your
reporting requirements?
Do you install multiple
equipment in one
functional location? Or is
it a 1 to 1 ratio?
Too little detail?
Question: Are you going to use equipment? If so, what
equipment are you going define?
SAP Definition: Equipment
• an individual, physical object that is to be maintained
independently. It can be installed in a technical system or part of a technical system (functional location). It represents the object on which the technical tasks are performed.
Note: Equipment is installed / de-installed on Functional Locations
Note: A piece of equipment that is installed in a technical object can store the history of its installation location. The system records a usage period for each installation location, enabling you to track the complete
installation history.
Note: some companies have a policy of the “equipment must be in SAP before you can maintain it”. Thus they are continually adding equipment to the system, as it requires maintenance
Question: Do you use Equipment Structures / Sub Equipment?
Sub Equipment
• Used for transferring of measurement data
• Used to identify maintainable items of the superior
equipment
• Note: If you use many pieces of equipment as individual
objects or equipment hierarchies, without also using functional locations, you should classify the pieces of equipment.
Test: Question: What is it, Equipment or Functional Location?
What do you think of this retort? Equipment or functional
location?
Equipment Functional Location Functional Locations? Floor 2 Floor 1 How about now?Question: Do you need to track resources?
To perform certain operations in a maintenance order, certain resources are required these are called
production resources/tools (abbreviated to PRT ).
PRT’s are involved in the production and maintenance processes process” E.G., tools, measuring equipment, drawings, NC programs, cranes, scaffolds.
Do you need to monitor wear and tear of PRT’s? Can you restore you PRT’s to a working condition? Do you maintain your PRT’s?
Do you want to see if the resource is available when you need it?
Do you know where (what tasks) the resources are used in?
Question: Do you need to maintain cars and trucks, buses, trains,
commercial vehicles (tow-trucks, cranes, …), etc.
SAP Definition: a fleet object is an
equipment master record with
fleet-relevant data.
• Identification data (for example, license plate number, chassis number)
• Measurement data
• Transport-relevant data
• Planning data (for example, criteria based on which the fleet object should be replaced)
• Further attributes (for example, fuel card number, key number)
• Engine data
Question: Do you plan / cost the use of spares, components?
SAP Definition: Maintenance Bill of Material
•
a complete, formally structured list of the components
making up a technical object or an assembly. The list
contains the object numbers of the individual components
together with their quantity and unit of measure. The
components can be stock or non-stock spares or assemblies,
which in turn can be described using maintenance BOMs.
Maintenance Bills of Materials are used for
•
Materials planning (when using maintenance task lists).
•
Materials/spares planning (when using maintenance orders)
•
Locating malfunctions (when using maintenance
notifications)
Question: Do use BOM’s by equipment, functional location, or
generically (material BOM)? And are they complete?
Equipment BOM’s are specific to one piece
of equipment (1:1). Equipment BOM’s can
contain material specific to that piece of
equipment.
Functional Location BOM’s are specific to
one functional location(1:1). Functional
Location BOM’s can contain material
specific to that Functional Location.
Material BOM’s can be linked to many
equipment / functional locations (n:1) via
the
construction type
. Material BOM’s tend
to have more materials assigned as they are
linked to more technical objects
Construction type is on both the
functional location and equipment
masters
Question: Do you plan report problems down to the assembly
level in Notifications? Influences BOM Construction
Could be a new process?
Will additional training be
required?
Do you need to add / record additional information to describe
your objects?
The classification system allows you to use characteristics to describe
all types of objects, and to group similar objects in classes – to classify
objects, in other words, so that you can find them more easily later.
Question: Are you using Maintenance Notification to report problems and
corrective actions? By Equipment? By Functional Locations? By …
Maintenance Notifications
• Can you describe the exceptional technical condition at an object?
• Do you request the maintenance department to perform a necessary task? • Do you want to document work that was performed?
Maintenance notifications document maintenance tasks completely, and make them available for analysis in the long term and can be used to perform preliminary planning and execution of tasks
.
The following notification types are predefined in the standard system
: Problem notification: Notification of a malfunction or problem that has occurred
Maintenance request: Request for tasks to be performed
Activity report: Documentation of activities that have been performed
Question: Do you need other types of Notifications?
Question: Are you going to use Notifications to report
problems?
Code being used to describe problem part
Do you have a standardized set of codes for
reporting / describing what happened?
Do you have / need codes for to represent all
the EAM code sets (Catalogs)?
•
Activities “A”
•
Object Part “B”
•
Damage “C”
•
Cause Code “5”
•
Tasks “2”
How many codes to use in a code group?
Do not get too fine (7 – 20)
Catalogs Codes: Object Parts Example – Ball Valve
Ball Valve Object Parts Can be grouped Valves Valves Valves Valves Valves Valves Valves Valves Actuator Actuator Actuator Actuator Actuator Actuator Actuator Actuator ActuatorControl and monitoring Control and monitoring Control and monitoring Control and monitoring Control and monitoring Control and monitoring Control and monitoring Control and monitoring Control and monitoring Control and monitoring Control and Monitoring Miscellaneous Valve body Bonnet Flange joints Seat rings Packing/stem seal Seals Closure member Stem Diaphragm Spring Case Piston Stem Seals/gaskets Electrical motor Gear Travel stop Wiring Indicator Instrument, general Instrument, position Monitoring Solenoid valve Pilot valve c
Quick exhaust dump valve Internal power supply Limit switch
Accumulator Others
Question: Do you need to restrict availability of codes?
Catalog Profile Example: Object Parts: Profile & Notification
Catalog Profile on Organization Tab of equipment and functional location
Naming Convention is important: Wild card usage
Using SAP & Industry Standards to report failures
Establishing your codes / catalogs cross company agreement is difficult. One option is to use
codes based on industry accepted standards and map the standard to SAP catalogs.
SAP Catalog Standard
Coding (Coding D) ISO 14224 Failure Mode: Tables B.6 – B.12 (Failure Mode as observed by operator – RCM Functional Failure
Damage (Damage C) ISO 14224 Condition; Table B.2
ISO 14224 Failure Mode: Tables B.6 – B.12 (Failure Mode as observed by operator – RCM Functional Failure
Causes (Causes 5) ISO 14224 Cause Table B.3
Activities (Activities PM A) ISO 14224 Maintenance Activity Table B.5 Object Parts (Object Part B) ISO 14224 Maintainable Item; Annex A
For Severity (and other information) create a Classification Class of type 15, and add to Catalog Profile
Question: Do you plan your work? Then you need:
Maintenance Tasks: describes a sequence of individual
maintenance activities which must be repeatedly performed within a company.
Maintenance Strategy: defines the rules for the sequence of
planned maintenance work. It contains general scheduling information, and can therefore be assigned to as many
maintenance task lists (PM task lists) and maintenance plans as required
Maintenance Item: describes which preventive maintenance tasks
should take place regularly at a technical object or a group of technical objects.
Maintenance Plan: description of the maintenance and inspection
tasks to be performed at maintenance objects. The maintenance plans describe the dates and scope of the tasks
Question: How much detail is required in the maintenance
tasks?
Do you need additional information? Long Text
Or additional operational steps?
The detail / steps end up on the work order
Question: How may items are being scheduled together?
Task List(s) Maintenance Item(s) Maintenance Plan
Do you know how frequently something has to be maintained?
Question: Do you use / track Maintenance Repair Operations
(MRO) items?
MRO are Supplies consumed in the production process but which do not either become part of the end product or are not central to the firm's output. MRO items include consumables (such as cleaning, laboratory, or office supplies), industrial equipment (such as compressors, pumps, valves) and plant upkeep supplies (such as gaskets, lubricants, repair tools), and computers, fixtures, furniture, etc. Set up in Materials Management
• Do you plan the use / consumption of MRO items?
• Do you know which task / op. step the MRO item will be used in?
• Is the MRO item in the Equipment / Functional Location Bill of Materials? Or added to the task separately?
• Is the MRO item normally kept in inventory or is it a non stock item?
Work Order Cycle: High Level Overview
PM Notification PM Order Creation PM Order Release
PM Order Purch. Req PM Order Purch. Order
PM Order Purch. Order Goods Receipts PM Order Invoice
PM Order Material Issue PM Order Confirmations PM Order Technical Confirmation
PM Order Business Conformation
Question: Are you and how are you going to use Work Orders?
Are you going to use the combination of notifications and work orders?
Associate notifications to order, report causes / tasks etc. back and close out the notification.
Are you going to use work order functions to:
Are you going to issue materials to the order, or assign people to orders?
Are you using capacity leveling, capacity checking, availability checks?
How many types of orders do you need?
How are costs calculated / budgeted?
What approvals for release / execution are needed?
What Maintenance Activity Types are required?
When is the order Technically Complete vs Business Completion, who does the completion?
• What Shop Floor Papers and other documentation is required to go with the order?
Question: How are you going to confirm activities on the order?
Individually? One Order One Step Collectively? Many Orders Many Steps
Record actual hours? Estimate remaining hours? Record cause codes etc.? Record Material usage?
Who performs these activities?
Overall Confirmation: Everything about one order
Question: How do you control materials for the Order / and for
Maintenance?
These are Materials Management functions:
• Who generates the purchase requisition? Manually,
or via the order
• What is the approval process for a requisition? • Who generated the purchase order?
• What is the approval process for Purchase Order? • Who performs the goods receipt?
• Who performs the invoice receipt? • Who reconciles the invoice?
Thoughts in conclusion: Details, Knowledge, & Objectives
Measurement is the first step that leads to control and eventually improvement.
If you can’t measure something, you can’t understand it.
If you can’t understand it, you can’t control it.
If you can’t control it, you can’t improve it.
Dr. H. James Harrington
If you don't understand how to run an efficient operation, new machinery will just give you new
problems of operation and maintenance. The sure way to increase productivity is to better administrate
man and machine
W. Edwards Demming
Management by objective works – if you know the objectives. Ninety Percent of the time you don’t
Peter Drucker
Technical:
Transactions:
• Functional Location: IL01, IL02, IL03
• Functional Location Structural Display: IH01
• Equipment: IE01, IE25 (PRT’s), IE31 (Fleet Object), IE02, IE03
• Notification: IW21, IW22, IW23
• Work Order: IW31, IW32, IW33
• Confirmations: Individual IW41, Collective IW44, IW48, Overall IW41
Keith Lapeyrouse
is a reliability engineer working on Dow's CMMS upgrade project.. He has worked within the petrochemical business in inspection, maintenance, reliability, project, consulting engineering and now IT tool development groups and functions for the past 35 plus years. He is a member of the steering team for the Mary Kay O’Conner Center for Process Safety’s Instrument Reliability Network. He is a Registered Professional Engineer in Louisiana and has a B.S. in Mechanical Engineering and a M.S. in Engineering Science.
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