Canon imageclass Monochrome Laser Multi-Function Printer

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Canon imageCLASS MF4380dn Canon imageCLASS MF4370dn Canon imageCLASS MF4350d Canon imageCLASS MF4320d



Monochrome Laser Multi-Function Printer

Digital AIO for the Modern

Eco-Office Business

Featuring the MF4320d for Efficiency, the MF4350d for Productivity, the MF4370dn for Networked Productivity, and the MF4380dn for Multiple Productivity


An Efficient and Productive Business Solution

That in a nutshell, sums up what the 22PPM Canon imageCLASS MFP can do for your modern digital office, be it a networked or non-connected model, as they combine the 3-in-1 functions of a printer, scanner and copier, with some models even having fax thrown in. With the fastest speed in its class of AIOs, these models are designed for productivity.

Combined with Canon’s Eco-Office offering, technologies are utilized to not only save your business in running costs with their low power usage from a combined machine, but also in paper consumption with the Automatic Duplex Printing feature which all these models boast. There’s also Toner Saving, a faster warm-up time to use less energy, and they are all Energy Star and RoHS-compliant to adhere to environmental regulations.

No matter the size of your business, you’ll find a solution in these models, as shown by the testimonials of a variety of SMBs in the following pages. If they can benefit from the advantages the Canon imageCLASS can offer them, then it can do the same for you too.

About Canon

Canon Marketing (M) Sdn Bhd was established in 1987, and is a major corporate player in the country. Focused on the objective of providing excellent products and support to Malaysian users, Canon invested considerable time and effort in developing channels to access the market. After celebrating its 20th anniversary in 2007, Canon Malaysia is committed to further strive to become a household name and a leading brand, sought after for its quality and reliability in products and services.

Every policy and decision made in Canon Malaysia is highly influenced by its corporate philosophy of Kyosei. Simply put, Kyosei means living and working together for the common good. It also encompasses Canon’s desire to develop a society in which everyone can enjoy happiness and fulfillment, regardless of differences in culture, customs, language, or race. Canon aims to contribute to the prosperity of Malaysia and the happiness of humanity, which will lead to continuing growth and bring this nation closer to achieving Kyosei.

Made by the Malaysia Team Editor-in-Chief Terence Stephen Technical Editor Navin Danapal Senior Advertising Sales Executive Vivian Chow Marketing Director Simon Ling Creative Director Frederick Lim

Senior Designer Amanda Wong
















MF4380dn Testimonial


MF4370dn Testimonial


MF4350d Testimonial


MF4320d Testimonial




All the Canon imageCLASS MFPs featured here boast of a speedy startup time to deliver the first copy under just 9 seconds. How is this even possible? Thanks to the Canon On-Demand Fixing (SURF) Technology, heat is transferred instantly when the machine

is printing – and only then. Less warm-up time leads to better energy efficiency and a higher productivity.

First Copies Under 9 Seconds

22PPM without Memory Upgrades

The Canon imageCLASS MFPs listed in the booklet also boast of being the fastest in its class of monochrome Laser AIOs by speeding at 22PPM where others lag behind at 20PPM. This feat is accomplished by the Canon Ultra Fast Rendering (UFR) II Lt Technology, where the computer and MFP’s memory are utilized together for simultaneous task processing, balancing the workload and delivering speedy results. This also means you don’t have to invest in more expensive MFP memory upgrades like you might have to with other offerings, giving you a lower TCO, and a much better ROI.

The Canon Eco-Office

The power savings and energy efficiencies of these MFPs here are not only confined to faster startup times and speedier printouts, they also tackle the environmental impact

by making your business more eco-friendly, and at the same time, saves your organization’s spending costs. This goes a long way in reducing your carbon footprint as well.

All the MFPs features have Automatic Duplex Printing capability, are Energy Star compliant, and adhere to the RoHS (Reduction of Hazardous Substances) Directive.



The Canon imageCLASS MFPs you see in this booklet all have one thing in common – they support a flexible system trays to help you organize your input and output, as well as adding the support for single-sheet envelope printing, up to Legal size. Up to 250 sheets of paper can fit in the bottom tray, while the output tray can hold up to 100 sheets. The scanning cum copying lid at the top is a Z-Lid, which enables you to deal with thick books without ruining them, or the MFP.

For the MF4350d, MF4370dn, and MF4380dn, the Z-Lid also features an Automatic Document Feeder (ADF), with the MF4350d

and MF4370dn supporting up to 35-sheets in its ADF, and the

MF4380dn supporting up to 50-sheets - and duplex at that too.

Designed to be Flexible

All the MFPs featured here also have the ability to do a 1 to 2-sided Copy process, where you can convert multiple one-sided originals into double-sided copies, in either Book Type (flips left), or Calendar Type (flips up). This both saves you paper, as well as helps you create a more efficient and compact copy.

In addition, you can zoom in and out manually from 50 to 200% as you copy, and you can even do a 2-on-1 Copy, where you can reduce an A4 page by 31%, so you can fit 2 pages on a copy, yet still be able to read the output thanks to the sharpness of Laser.

Copy and Combine

The Canon Page Composer is another feature all the MFPs here sport. It enables you to combine different file formats (Acrobat PDFs, Word Docs, Excel charts, PowerPoint slides, JPEG images, TIFF images, BMP images) into a single output to improve productivity and increase efficiency.

Combine and Print



Making a copy of ID Cards is one of the most common and basic tasks of photocopier machines but seems to always be the hardest for anyone to do. Not at more in Canon’s compact MFPs showcased in this booklet. All of them just require you to place the ID Card on the glass surface, press the Collate 2-on-1 button till you see ID Card Copy, and start copying.

Fixes Scans

To help you as an AIO machine, the Canon imageCLASS MFPs featured here also come with the handy MF Toolbox scanning software which contains ScanGear MF. The utility can remove dust and scratches from scanned originals, and even increase the resolution up to 9600DPI. You can also choose the file format to save the scan as – PDF (search-capable), JPEG, BMP, or TIFF. OCR (Optical Character Recognition) applications are bundled free too.

At the end of the day, after all the technologies and features, a printer is only as good as the ink which

powers it, and that’s where Canon’s Genuine Consumables

come in with the Canon FX9 AIO Toner Cartridges. They come in an Air-Shell Packaging to guarantee you flawless performance. They also come with their own warranty.

When it comes to maintenance, these MFPs excel at that too, by housing all the elements of the drum, cleaner, developer,

and charger, in a single replaceable unit. To replace the toner, just pop it in once you have raised the lid and internal cover. If a paper gets jammed, just remove the back cover and pull the offending paper out. It’s all that easy.

Smart Consumables

ID Card Copy



Multiple Productivity

The imageCLASS MF4380dn is the most compact duplex network MFP of its kind in the market. It meets all the needs of a monochrome Laser printer, copier, colour scanner, and fax. It even comes with a 50-sheet duplex ADF (Automatic Document Feeder).

The MF4380dn comes with an improved operation panel to enhance productivity with shortcut buttons like Paper Setting, Fax Report, and Cancel Job.

PC-Fax Paperless Faxing

The Canon UHQ (Ultra High Quality) Technology offers 256-greyscale levels faxing, with up to 123 sequential recipients accepted (107 address book, 16 manual). For power interruptions, the fax backup memory stores up to 256 pages for 5 minutes. 2-sided faxing and receiving is also supported, as well as paperless PC Faxing.

IPv6 Network Ready

You can print, scan and fax via network, and it supports Internet Protocol version 6, the future of current IPv4. With iPv6, it is able to reach a wider area of networked users and with this larger address space; customers enjoy improved flexibility in allocating addresses and routing network traffic. Up to 10 users can easily use this MFP.

Saves Power

It consumes more than 2 times less power than other brands.

Flexible Functions

It’s automatic 2-sided printing and copying feature allows you to input 4-page originals on a 1-sheet output with a 69% scale of the A4 original.

Saves Paper

With the Booklet Printing and Copying Feature, you can save up to 75% of total paper use.



The imageCLASS MF4370dn offers advanced features and with the coupled networking capability, enables efficient workgroups to create productive solutions. Its Automatic Document Feeder (ADF) supports up to 35-sheets.

Networked Productivity

PC-Fax Paperless Faxing

With up to 256-greyscale levels of faxing via the Canon UHQ (Ultra High Quality) Technology, up to 123 sequential recipients can be sent (107 address book, 16 manual), and even there’s power interruptions, the fax backup memory stores up to 256 pages for 5 minutes. PC Faxing, as well as 2-sided faxing and receiving, is also supported.

Ready for IPv6 Network

Recommended for up to 7 users, you can print, scan and fax via network, and version 6 of the Internet Protocol is supported, when the current version 4 is exhausted. With iPv6, you have a larger address space, so it is able to reach a wider area of networked users, allowing customers to enjoy improved flexibility in routing network traffic.

Power Savings

Compared to other brands, this machine consumes more than 2 times less power.

Paper Reduction

With the 2-on-1 copy feature, you can reduce an A4 original by 31% and yet still maintain readability on the single paper output.

Saves Paper

You can save up to 75% of total paper usage with the Booklet Printing and Copying Feature.

An improved operation panel on the MF4370dn enables tasks like Paper Setting, Fax Report, and Cancel Job to be done with a touch of a shortcut button.



MFP Productivity

The imageCLASS MF4350d lacks networking ability, but its productive features enable it to be an MFP that gets the job done. It also comes with a 35-sheet Automatic Document Feeder (ADF).

The MF4350d sports an improved operation panel with shortcut buttons to tasks like Paper Setting, Fax Report, and Cancel Job, to enable faster access to common needs.

PC-Fax Paperless Faxing

With the Canon UHQ (Ultra High Quality) Technology, up to 256-greyscale levels of faxing is supported, and you can even send sequential faxes up to 123 recipients (107 address book, 16 manual). In the event of a power interruption, the fax backup memory stores up to 256 pages for 5 minutes. Also supported includes PC Faxing and 2-sided faxing and receiving.

Energy Savings

With more than 2 times less energy used, this MFP consumes less power compared to other brands in its same class.

Saving Paper

You can reduce an A4 original to 31% and still maintain readability with the 2-on-1 copy feature, enabling you to save on paper consumption.

Wastage Reduction

With the Booklet Printing and Copying Feature, you stand to save up to 75% of total paper usage.



If your needs are simple, then the imageCLASS MF4320d with automatic duplex function can deliver the productivity you require. It’s a fast compact photocopier and printer, and with its efficient energy consumption, you’re looking at a basic workhorse. It has all the features you’ve come to expect from a standard AIO, but it delivers it with efficient energy management, and throws is useful standard functions which you’ll appreciate in a compact and affordable solution.

AIO Efficiency

Paper Saver

The 2-on-1 Copy feature allows you to scale your original down to 31% but still allow readability thanks to its Laser technology, so you can get dual copies on a single A4.

With the improved operational panel, the MF4320d is easy to use for anyone. It has shortcut buttons like Paper Setting and Fax Report, as well as Cancel Job, to make all basic tasks simplified and quick to access. You can also easily do its 2-Sided copy process with just a button, so you can quickly copy 2 originals into a single copy output.

Energy Saver

Due to its basic functions, this device saves you up to 3 times the energy usually consumed by other rival brands, making it for one very effective MFP machine that doesn’t cost you much to run in the long-haul.



Philip Cheang, Managing Director, Strawberry Design Sdn Bhd

Strawberry Design does works for commercial, office, and residential, delivering interior design, architecture, exhibition, and graphic solutions.

They use the Canon imageCLASS MF4380dn monochrome Laser MFP, a networked AIO solution, designed for multiple productivity. Here’s what the Managing Director has to say about this device.

Tell us how does an MFP benefit a business like yours?

An MFP is very useful to print out professional documents created in-house and for producing presentation materials, as well as reports and folders

in a very short time, with the added benefit of a better output quality. Hence it saves time and costs too.

What are your comments about this Canon imageCLASS MF4380dn MFP?

It has a very fast copying speeds, stunning image clarity reproduction, and high-quality scanning to produce professional quality documents in black and white. The MFP also starts up quickly, so you don’t have to wait very long for it to warm up, which means no valuable time is wasted. The scanning function works well also, although the best feature is its Laser printing capability as it is very fast. The Canon name has a great reputation and I’ve had good experiences with previous Canon printers. It’s great for my office because it’s very compact and easy to fit in a corner.

How has this MF4380dn multiplied your productivity?

It offers high quality, but at lower consumable costs. So this saves both time and money, making my business generally more productive.

This is the fastest and the most energy-saving MFP in its class - what do you think?

Definitely it is! It really does boost your productivity with this versatile machine, and with its power savings, it doesn’t cut into your overheads either.

To whom would you consider this MF4380dn would be beneficial?

I will say I’d recommend it to my clients and business partners if they’re looking for a no-fuss solution that does a good job.

A Productive Multi-Tasker

MF4380dn Testimonial


Networked Connectivity

MF4370dn Testimonial

Ng Thian Ngee, Business Operation, MediaCliQ Sdn Bhd,

MediaCliQ Group

MediaCliQ is part of the MediaCliQ Group, an MSC-Status Company, which deals with enriching mobile marketing needs. The use the Canon imageCLASS MF4370dn MFP, a monochrome Laser AIO, which is networked, designed for productive solutions. Here’s what the Business Operation person had to say about it.

How does an MFP help you in your business?

For a start, it’s a cost saving measure as I don’t have to purchase many different units for different purposes, and this translates to saving on power consumption as well. It also helps us in term of efficiency and productivity when coupled with the networking capability.

This Canon imageCLASS MF4370dn MFP - what’s your comments?

I am quite impressed with the eco-friendly solutions actually. From its speed, low power consumption, to paper saving ability by duplex printing. The printing and scanning speed was just remarkable as compared to my other printers. It’s also an inexpensive investment that comes with that many functions, we just can’t ask for more for what it gives in return.

Share with us how the MF4370dn has enhanced your productivity.

This MF4370dn helps me a lot particularly on saving time. I can just rely on one machine to do all my works such as printing, copying, scanning, and faxing, without running

around. It helps a lot on managing productivity and increasing efficiency.

This model is the fastest and the most energy-savings in its class - any thoughts?

After using it personally, I have to say I strongly agree with the statement above as its amazing printing speed just

can’t be resisted. Also, I have to mention its environment-friendly concepts.

Would you recommend the MF4370dn, and if so, to who?

Definitely, it’s well-worth the investment. I’d tell my friends and business partners who are looking to buy a new printer, to go for this MFP instead.


Gets the Job Done

MF4350d Testimonial

Caroline Chan, Sales and Marketing Manager, GP Battery

Marketing (Malaysia) Sdn Bhd, Gold Peak Group

GP Battery Marketing (Malaysia) is from the Gold Peak Group, responsible for bringing in GP Batteries into the local market, and they utilise the Canon imageCLASS MF4350d MFP, which is a monochrome Laser AIO, non-networked, but capable of being productive. Here are the Sales and Marketing Manager’s comments on it.

In your business, how does an MFP come into play?

Generally it helps a lot because it’s an AIO. So once you plug it in it’s ready to work and there’s not much to manage. In those days we didn’t want to get an AIO because we were scared it would break down, but now with Canon’s reliability, we don’t have to worry any longer about getting an AIO instead. We also had doubts about

AIOs last time for their quality, but now we can see Canon’s monochrome Laser technology is really good that it’s impressed us to get this instead.

Any comments on this Canon imageCLASS MF4350d MFP?

So far I have no problems with this MFP actually. If a paper gets jammed it’s so easy to remove it via the back cover and it just comes out like that, as compared to a copier which is so troublesome. So actually it’s very easy to use. It’s also easy to know where to connect what.

Tell us how the MF4350d has improved your productivity.

We deal with a lot of materials with graphics, designs and colours to circulate product information to our sales team but with a photocopy machine, you know colours will come out blurred. So we have to do colour copies and this incurs extra cost to us. This is where this MFP comes out a winner because it’s very clear and it saves us on expenditures.

Did you notice this model is the fastest and the most energy-savings for its class of MFP?

I do notice that when I’m not using it, it will automatically go into a sleep mode so this is a very good aspect as I don’t even have to monitor it for it to automatically conserve energy. As for the speed, when I first got it, I was thinking it looks so big it’s probably just as slow but it really surprised me with its speed. I didn’t expect it to be so fast! I really liked its IC copy process – it’s not only easy, it’s also very clear! Everyone was surprised because it’s better than even

the copier!

The MF4350d - who would you recommend it to - and why?

Companies like us, who does marketing, would definitely benefit from this.


An Efficient Solution

MF4320d Testimonial

Leo’s Café is a Lifestyle gathering place which is known for their drinks and food. They rely on the Canon imageCLASS MF4320d monochrome Laser MFP, which may not be networked, but delivers the efficient solutions they are looking for. Here’s what the supervisor has to say about this business offering.

For a business like yours, how do you use an MFP?

An MFP is very useful to us as we don’t need to have separate machines to do different tasks, and nor do we have to go to the photocopy shop, which for the SS2 branch, is actually quite a

distance away. It also saves space as we have limited space on our counter.

What do you think about this Canon imageCLASS MF4320d MFP?

I find the speed to be quite fast, as well as the clarity too. The quality is good. It has simple commands so it’s not too complicated to use it.

Can you tell us how the MF4320d has improved your workflow efficiency?

Well it definitely helps in speeding up our

productivity here as we don’t have to go to the shop that’s far away anymore and we can have it all done here now. This improves our workflow and

increases our efficiency as well.

For its class of MFP, this model is the fastest, and the most energy-savings - any comments?

It’s surprisingly not bad for a monochrome Laser printer. At one glace you really don’t think it looks or performs as such but it’s really a Laser printer in there and it really performs up to par, but with the benefit of being flexible by being an all-in-one machine. For power savings, we usually just turn it off, but what’s good is that we can turn it on and it’s quickly ready to be used. So even with or without its energy savings, it still delivers when it comes to being ready for work.

Who would you recommend the MF4320d to, and why?

Small to moderate enterprises would benefit from it, as well as cafes like us would find it very handy for a variety of tasks. Colleges and school would also be a suitable place for it, and anyone who needs a standalone machine as this with no requirement to be attached to a computer or a network.

Leyon Soo, Supervisor, Leo’s Lifestyle Cafe


West Malaysia

East Malaysia


Nationwide Support

Canon Marketing (M) Sdn Bhd Service Centres are available at the following locations throughout the country. Where

not available, Imaging Solution Partners (ISP) can be relied on. Certain locales have ISPs in addition of the official Canon

Service Centre.


Corporate Head Office and Showroom, Block D, Peremba Square,

Saujana Resort, Section U2, 40150 Shah Alam

(03) 7844 6000 / (03) 7845 0055

ISPs in Kuala Lumpur, Ampang, Puchong, Subang Jaya, Petaling Jaya, Sunway Perlis ISP in Kangar Penang 46, Anson Road, 10400 Pulau Pinang (04) 238 3838 Kedah

ISPs in Sungai Petani & Alor Setar


20 and 22, Medan Istana 5, Bandar Ipoh Raya, 30000 Ipoh (05) 255 6311

ISP in Sitiawan

Negeri Sembilan 59 and 60, Jalan Taman 4, Kemayan Square, 70200 Seremban, (06) 763 7696

Melaka 12 and 14,

Jalan Melaka Raya 13, Taman Melaka Raya, 75000 Bandar Melaka (06) 283 8331 Johor 38, Jalan Molek 2/2, Taman Molek, 81100 Johor Baru (07) 355 4777

ISPs in JB, Kluang, Kota Tinggi, Skudai, Muar, Batu Pahat, Segamat


A 135, Jalan Beserah, 25300 Kuantan (09) 517 7668

ISPs in Metakab, Temerloh, Raub


ISP in Kota Bharu



West Malaysia

East Malaysia

Nationwide Support

Canon Marketing (M) Sdn Bhd Service Centres are available at the following locations throughout the country. Where

not available, Imaging Solution Partners (ISP) can be relied on. Certain locales have ISPs in addition of the official Canon

Service Centre.


9091 and 9092, Section 64 KTLD, Ground Floor and 3rd Floor, Jalan Tun Razak,

93300 Kuching (082) 481 133

ISPs in Sibu, Bintulu, Seri Aman, Miri


ISP in Labuan


19 and 20, Ground Floor and First Floor,

Block C, Iramanis Centre, Off Ring Road,

88450 Kota Kinabalu (088) 437 799

ISPs in Kudat, Tawau, Lahad Datu, Keningau, Sandakan


Simplex Marketing (M) Sdn Bhd (03) 8733 0722

• (Ampang) Beyen Sales & Services Sdn Bhd (03) 9284 7076 • (Puchong) Techtra Office Solutions (M) Sdn Bhd (03) 8060 7999, Synergy Imaging Solution Sdn Bhd (03) 5885 0219

• (Subang Jaya) RS Majujaya Sales & Svcs Sdn Bhd (03) 7847 3148 • (Petaling Jaya) Recarts Trading Sdn Bhd (03) 7803 6057


• LM Trading (06) 282 5176


• (Ipoh) Syarifkat Perniagaan Pertama (05) 253 5166, PDS Sales & Services Sdn Bhd (05) 313 0476, CE Prima Sdn Bhd (05) 5271412 / (05) 527 5412, Successive Enterprise (05) 321 5586 • (Sitiawan) CS OA Enterprise (05) 692 9537 Terengganu

• Best Office Equipment (09) 6231 008


• (K. Bharu) Digital Office Automation & Supplies (09) 744 4488

• (Mentakab) Lintane Trading Sdn Bhd (09) 277 1499

• (Raub) Mega Copier Sales & Service (09) 355 2615


• (K. Tinggi) H Two Office Automation (07) 882 4064 / (019) 7438 837

• (Batu Pahat) OA Image Solution Sdn Bhd (07) 433 2668 • (Kluang) OA Marketing (07) 772

0408 / (012) 710 6668

• (Pontian) Unique Copier Solutions Sdn Bhd (07) 520 3888 • (J.Bharu) Cosmic Enterprise Sdn Bhd (07) 331 5392


• (Kangar) Kangar Office Automation & Photographic Sdn Bhd (04) 976 8228

• (A. Setar) KOA Office Equipment Sdn Bhd (04) 731 8228 • (Sg Petani) Yeoh’s General Office Equipment (04) 431 2418 / (04) 431 4214


• Pineapple Computer Products (P) Sdn Bhd (04) 229 4035, Yeoh’s General Office Equipment (04) 261 6351


• (Sibu) Candyntech Mktg &

Services Co. (084) 317 350 • (Kuching) MOE Marketing Company (082) 242 379 • (Miri) Chua Typewriter Service (085) 650 507,

Miri Business Solutions Sdn Bhd (085) 413 826 / (085) 413 827


• (Tawau) Eliteco Marketing Co (089) 761 297

• (L.Datu) Hock Leng Supplies & Services Co. (089) 884 680 / (089) 882 037 / (089) 883 037 • (Kudat) Kedai Rekod & Salinan Thai Ming (088) 611 490 • (Kota Kinabalu) Kiva Enterprise (088) 384 488

• (FT Labuan) Mike Trading (087) 411 761 • (Sandakan) Pusat OA (089) 210 026 / (089) 273 424 • (Keninggau) Starlight Enterprise (087) 332 870


Canon Marketing (Malaysia) Sdn. Bhd.

Block D, Peremba Square Saujana Resort Section U2, 40150 Shah Alam, Selangor Darul Ehsan, Malaysia. Tel: 60-3-7844 6000 / 7845 0055 Fax: 60-3-7844 6196 / 6198




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