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ASPEN CASEBOOK SERIES

CONSUMER PRIVACY

AND DATA PROTECTION

First Edition

Daniel J. Solove

John Marshall Harlan Research Professor of Law

George Washington University Law School

Paul M. Schwartz

Jefferson E. Peyser Professor of Law

U.C. Berkeley Law School

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Copyright © 2015 CCH Incorporated. Published by Wolters Kluwer in New York.

Wolters Kluwer serves customers worldwide with CCH, Aspen Publishers, and Kluwer Law International products. (www.wolterskluwerlb.com)

No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or utilized by any information storage or retrieval system, without written permission from the publisher. For information about permissions or to request permissions online, visit us at

www.wolterskluwerlb.com, or a written request may be faxed to our permissions department at 212-771-0803.

To contact Customer Care, e-mail [email protected], call 1-800-234-1660, fax 1-800-901-9075, or mail correspondence to:

Wolters Kluwer Attn: Order Department PO Box 990

Frederick, MD 21705

Printed in the United States of America. 1 2 3 4 5 6 7 8 9 0

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ix# # #

SUMMARY OF CONTENTS

Contents

xi

Preface

xv

Acknowledgments

xvii

1

INTRODUCTION

1

A. Information Privacy, Technology, and the Law

1

B. Information Privacy Law: Origins and Types

3

2

PERSPECTIVES ON PRIVACY

23

A. The Philosophical Discourse about Privacy

23

B. The Definition and the Value of Privacy

25

C. Critics of Privacy

45

3

FINANCIAL DATA

53

A. The Fair Credit Reporting Act

53

B. The Gramm-Leach-Bliley Act

88

C. Federal and State Financial Privacy Laws

91

4

CONSUMER DATA

101

A. The U.S. System of Consumer Data Privacy Regulation

103

B. Tort Law

133

C. Contract Law

142

D. Property Law

159

E. FTC Section 5 Enforcement

162

F. Statutory Regulation

191

G. First Amendment Limitations on Privacy Regulation

235

5

DATA SECURITY

261

A. Introduction

261

B. Data Security Breach Notification Statutes

264

C. Civil Liability and Standing

269

D. FTC Regulation

288

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xi# #

CONTENTS

Preface

xv

Acknowledgments

xvii

1

INTRODUCTION

1

A. INFORMATION PRIVACY, TECHNOLOGY, AND THE LAW

1

B. INFORMATION PRIVACY LAW: ORIGINS AND TYPES

3

1. Common Law 3

(a) The Warren and Brandeis Article 3

(b) The Recognition of Warren and Brandeis’s Privacy Torts 6

● William Prosser, Privacy 8

● Lake v. Wal-Mart Stores, Inc. 10

(c) Privacy Protection in Tort Law 13

(d) Privacy Protection in Evidence Law 13 (e) Privacy Protection via Property Rights 14 (f) Privacy Protection in Contract Law 15 (g) Privacy Protection in Criminal Law 15

2. Constitutional Law 15

3. Statutory Law 16

4. International Law 20

2

PERSPECTIVES ON PRIVACY

23

A. THE PHILOSOPHICAL DISCOURSE ABOUT PRIVACY

23

1. The Concept of Privacy and the Right to Privacy 23

2. The Public and Private Spheres 24

B. THE DEFINITION AND THE VALUE OF PRIVACY

25

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xii# CONTENTS'

● Julie E. Cohen, Examined Lives: Informational Privacy and the

Subject as Object 31

● Daniel J. Solove, Conceptualizing Privacy 34

● Anita L. Allen, Coercing Privacy 38

● Paul M. Schwartz, Privacy and Democracy in Cyberspace 40

● Spiros Simitis, Reviewing Privacy in an Information Society 42

C. CRITICS OF PRIVACY

45

● Richard A. Posner, The Right of Privacy 45

● Fred H. Cate, Principles of Internet Privacy 50

3

FINANCIAL DATA

53

A. THE FAIR CREDIT REPORTING ACT

53

1. FCRA’s Scope and Structure 55

● United States v. Spokeo, Inc. 56

2. Permissible Uses of Consumer Reports 60

● Smith v. Bob Smith Chevrolet, Inc. 63 3. Consumer Rights and Agency Responsibilities 69 4. Civil Liability and Qualified Immunity 70

● Sarver v. Experian Information Solutions 72 5. Identity Theft and Consumer Reporting 78

● Sloan v. Equifax Information Services, LLC 80

B. THE GRAMM-LEACH-BLIELY ACT

88

C. FEDERAL AND STATE FINANCIAL PRIVACY LAWS

91

1. State Financial Laws 91

2. Laws Regulating Government Access to Financial Data 92

3. Identity Theft Statutes 93

4. Tort Law 95

● Wolfe v. MBNA America Bank 95

4

CONSUMER DATA

101

A. THE U.S. SYSTEM OF CONSUMER DATA PRIVACY

REGULATION

103

1. Structure 104

2. Types of Law 106

3. Personally Identifiable Information (PII) 111

● Pineda v. Williams-Sonoma Stores 113

● Apple v. Krescent 115

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CONTENTS'' xiii#

● In re Google, Inc. Privacy Policy Litigation 126

B. TORT LAW

133

● Dwyer v. American Express Co. 133

● Remsberg v. Docusearch, Inc. 139

C. CONTRACT LAW

142

1. Privacy Policies 142

● Jeff Sovern, Opting In, Opting Out, or No Options at All 142

● Michael E. Staten & Fred H. Cate, The Impact of Opt-In Privacy

Rules on Retail Markets 145

2. Contract and Promissory Estoppel 149

● In re Northwest Airlines Privacy Litigation 150

D. PROPERTY LAW

159

E. FTC SECTION 5 ENFORCEMENT

162

● In the Matter of Snapchat, Inc. 164

● FTC v. Toysmart.com 172

● In the Matter of Facebook. Inc. 178

● In the Matter of Sears Holdings Management Corp. 185

F. STATUTORY REGULATION

191

1. Entertainment Records 192

(a) The Video Privacy Protection Act 192

● Daniel v. Cantell 194

● In re Hulu Privacy Litigation 194

● In re Hulu Privacy Litigation 194

(b) The Cable Communications Policy Act 203 2. Internet Use and Electronic Communications 204 (a) The Children’s Online Privacy Protection Act 204

● United States v. Path, Inc. 206

(b) The Electronic Communications Privacy Act 210

● In re Google, Inc. Gmail Litigation 211

● Dyer v. Northwest Airlines Corp. 219 (c) The Computer Fraud and Abuse Act 221

● Creative Computing v. Getloaded.com LLC 222

● United States v. Drew 225

3. Marketing 229

(a) The Telephone Consumer Protection Act 229

(b) The CAN-SPAM Act 231

G. FIRST AMENDMENT LIMITATIONS ON PRIVACY

REGULATION

235

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xiv# CONTENTS'

● Mainstream Marketing Services, Inc. v. Federal Trade Commission 237

● U.S. West, Inc. v. Federal Communications Commission 240

● Trans Union Corp. v. Federal Trade Commission 248

● Sorrell v. IMS Health, Inc. 252

5

DATA SECURITY

261

A. INTRODUCTION

261

B. DATA SECURITY BREACH NOTIFICATION STATUTES

264

C. CIVIL LIABILITY AND STANDING

269

● Pisciotta v. Old National Bancorp 269

● Reilly v. Ceridian 273

● Resnick v. AvMed 275

D. FTC REGULATION

288

● FTC v. Wyndham Worldwide Corporation 290

● In the Matter of Trendnet 297

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