Cisco7911IPPhone
QuickReferenceGuide
Table
of
Contents:
x Introduction x OverviewofPhone x HowDoI: o PlaceaCall? o PutaCallonHold? o AdjusttheHandsetVolume? o AdjusttheRingerVolume? o UsetheMonitor? o OperatetheLCDScreen? o AdjusttheLCDContrast? o UseVoiceMail? o ViewmyMissedCalls? o SetUpaConferenceCall? o TransferaCall? o ForwardAllCalls? o UseDonotDisturb“DND”? o UseImmediateDivert“iDivert”?Overview
of
Cisco
7911
IP
Phone
HowDoI? Solution Tip PlaceaCall? •Liftthereceiveranddial
thenumber,OR •Withoutliftingthe receiverpressthe
NewCallsoftkeyanddial thenumber,liftingthe receiverwhenthecallis answered,
OR
•Withoutliftingthe receiverdialthenumber andpresstheDialsoftkey orliftthereceiverto continuethecall, OR
•PresstheRedialsoftkey.
PutaCallonHold?
•PresstheHoldbutton. TheHoldbuttonwilllight red.
Toreturntothecall, •PressthelitHoldbutton.
Acallonholdremains activeeventhoughyou andtheotherparty cannotheareachother. Youcananswerorplace anothercallwhileacallis onhold.
AdjusttheHandset
Volume?
•Presstheupordown Volumebuttonwhenthe receiverisinuse.
•PresstheSavesoftkeyto saveyourchange.
AdjusttheRinger
Volume?
•Presstheupordown Volumebuttonwhenthe receiverisnotinuse(inthe handsetcradle).
Use the Monitor
Feature? ToactivatetheMonitor:•Duringacallpressthe Monitorsoftkeyandhang upthehandset.(Youwillbe
You can use the monitor to listen to a call. To talk on a call, you
abletohearthecall,butyou willnotbeabletotalkonthe call.)
ToswitchfromtheMonitor tothehandset:
•Pickupthehandset
ToturnofftheMonitorand hangup:
•PresstheEndCallsoftkey.
ToadjusttheMonitor volume:
•Presstheupordown Volumebuttonwhenthe Monitorisinuse.
•PresstheSavesoftkeyto saveyourchange.
Operate the LCD
Screen? Tocontrolthecursor:x Pressthe>>softkey toreͲpositionthe cursor.
x Pressthe<<softkeyto deleteacharacterordigit inanentry.
Toselectamenuitem:
x Press the Navigation
button to select (highlight) a menu item. Then press the
Select soft key. OR
x Press the number
key on your phone’s
dial pad that
corresponds to the item number in the menu.
Operating your phone’s LCD screen is easy. Use the Navigation button, soft keys, and the keypad to make your selections.
Tip: To exit out of a
menu on your phone’s LCD screen, press the
Adjust the LCD
Contrast? xx PressSelecttheSettingsMenufrombuttonthe menu.
x SelectUserPreferences x SelectContrastfromthe
menu.
x PresstheUporDownsoft keystosetthedesired contrast.
x PresstheSavesoftkeyto acceptyourchanges.
Use Voice Mail? Set up voice mail:
Press the “Msgs” soft
key on your Cisco IP Phone and enter your PIN (134679) when prompted.
x Allows you to save a
recorded name
x Set up a voice
greeting
x Change your PIN or
password
Access voice mail:
Press the “Msgs” soft key
or dial 1900, enter your PIN and follow the instructions.
View my Missed
Calls? To view your call records:
x PresstheMenubutton. x SelectDirectories. x Selectaparticular directory. x Choosefrom: o MissedCalls o ReceivedCalls o PlacedCalls
To dial from a call record:
Your phone’s LCD display will indicate if you have missed a call.
Use the Directories menu to view (and dial from) call records in your Missed Calls, Received Calls, and Placed Calls
directories.
A call record contains the time and date of the call, and a phone
x Followthestepsaboveto openyourMissed,
Received,orPlacedCalls directory.
x UsetheNavigationbutton toselect(highlight)a particularrecord. x Ifnecessary,usethe
EditDialsoftkeytoadd digitstothefrontofthe number.
x Liftthehandsetorpress theDialsoftkey.
To delete ALL your call records:
x Select an entire
directory and press
the Clear soft key.
x Select a call record and
press the Delete soft
key.
(Please note this will delete all your call records not just one set.)
number (if available).
Set Up a
Conference Call?
To turn a two-party call into a conference call: Step1
x Duringacall,pressthe Moresoftkeythenpress theConfrnsoftkey.Doing soautomaticallyactivates anewlineandputsthe firstpartyonhold. Step2
x Placeacalltoanother numberorextension. Step3
x Whenthecallconnects,
Note Once the
conference call initiator disconnects, no
additional parties can
pressConfrnagaintoadd thenewpartytothe conferencecall.
x Repeatthesestepstoadd partiestotheconference call.
Transfer a Call? •Duringacall,pressthe
Trnsfersoftkey.Doingso automaticallyputsthecallon hold.
•Dialthenumberoroffice extensiontowhichyouwant totransferthecall.
•Whenthecallringsonthe otherend,pressTrnsfer again.Or,whentheparty answers,announcethecall andthenpressTrnsfer.
Ifnecessary,pressend callandthentheHold buttontoreturntothe originalcall.
Forward All Calls? To forward all of your
incoming calls to another number: •PresstheMOREsoftkey. •PresstheCFwdAllsoftkey. Youwillheartwobeeps. •Enterthenumbertowhich youwanttoforwardallof yourcalls.Enterthenumber exactlyasyouwouldifyou wereplacingacalltothat number(i.edial"9"firstifan externalcall).
•Afteryouenterthe
number,youwillheartwo beeps.
•TheLCDscreendisplaysa messageconfirmingthe numbertowhichyourcalls
NoteTocancelcall forwarding,pressthe CfwdAllsoftkey. •Youcanusecall
forwardingtosendyour incomingcallstoanother CiscoIPPhoneortoa traditionalphone. •Ifcallforwardingis activeandthereisno answerattheforwarded number(byaperson, answeringmachine,or voicemailsystem),the callwillberedirectedto yourvoicemailsystem. •Youcansetupcall forwardingwhenyouare notatyourphoneby
arebeingforwarded.
ToturnCallForwardOff pressCFwdAllagain
accessingtheCiscoCall ManagerUserOptions websitefromyour
computer.Toaccessthis site,askyoursystem administratorfortheURL. How do I Use
DND? Itreceiveissometimesincomingbeneficialcallsbutto nothavethephonering.You canseewhoistryingtocall youbycallerID,butthereis onlyasinglebeepheard, ratherthantheusual4rings. x ToenableDoNotDisturb, pressthe“more”softkey, thenpressthe“DND” softkey”.Youwillsee“Do NotDisturbisactive” appearonyourDisplay. x TodisableDND,pressthe
“more”softkey,then “DND”.
Yourphonewillringnormal onincomingcalls.
Thisfeatureisusefulif youarehavingameeting inyourofficeanddonot wanttobeinterruptedby aringingphone.
How do I use
iDivert? x Whenincomingyoucall,receiveyouhavean theoptionofimmediately sendingthatcallerto voicemail.
x Whileyourphoneis ringing,presstheiDivert softkey
x Thecallerissent immediatelytoyour voicemail.
