Master of Public Administration Program – Summary of Prioritization Report
September 17, 2013
1) The MPA degree at Appalachian was first awarded in May, 1989; the program has produced over 400 graduates in those 25 years from
cohorts in Boone, Hickory, Winston-Salem, Morganton, and Gastonia. As shown in the tables in the Appendix, the MPA program has maintained
consistent enrollment levels above 50 students since 2002, and often has more than 70 students in the program during a given term. Since
2003-2004, the MPA program has graduated an average of 25.6 students. Thus, we believe that the MPA program is healthy and poised for growth in
the coming decade.
2) The MPA program ensures quality by virtue of being accredited by the Network of Schools of Public Policy, Affairs, and Administration
(NASPAA) through 2016-17. NASPAA accreditation is achieved once a program undoes a rigorous process of self-study and peer review.
Programs at a total of 162 schools are accredited in the U.S. and elsewhere, including seven in North Carolina (ASU, ECU, NCSU, UNC-CH, UNC-C,
UNC-G, & UNC-W). Assessment of student learning and program quality will be a prominent, and perhaps determinative, element of the
reaccreditation process in the coming years. The MPA faculty is crafting an assessment strategy that serves the best interests of the program,
the purposes of the university, and the requirements of NASPAA. The program director will attend NASPAA’s annual conference with express
purpose of receiving training on assessment and the standards for reaccreditation; a request will be made for an interested colleague to also
attend so that assessment becomes a shared responsibility among the PA faculty, and not driven solely by the director.
The ASU MPA program has a strong, state-wide reputation for our focus on local government management and for the applied nature of
the program. To wit, pre-service students consistently remark on the value of the required internship(s). They recognize the benefits, both
tangible and intangible, that are derived from this exposure to PA in practice. Second, each instructor, whether tenure-track or adjunct, brings
significant professional experience to the classroom. Third, the students in the distance education cohorts are all in-service; the bond that they
forge among themselves is remarkable, and certainly pervades their own description of the program in conversations with colleagues who may
be interested in pursuing an MPA degree. Finally, the MPA program enjoys the support of an active and generous alumni association, the ASU
Local Government Alumni Association (ASULGAA); over 100 MPA graduates are active in the ASULGAA and support our students through
mentoring, hosting interns, and awarding 10 scholarships annually. Three anecdotes are worth sharing about programmatic quality and
reputation. One, an MPA student from Chapel Hill contacted the ASU program in 2012 to be a second ‘case’ in her study of students’ interests
and ambitions with regard to county-level careers - her faculty advisor had recommended the ASU program as the one in NC that has the
strongest reputation for educating and producing local government professionals. Second, a number of municipalities provide paid internships
every year to ASU MPA students, and only ASU MPA students. Their support and loyalty are appreciated and humbling. Third, a student from
another MPA program in NC commented during a session at a state-wide local government conference a few years back that she was having a
very hard time finding a local government management internship. Her frustration was that the managers she had contacted were ASU alumni
and they wanted to support the ASU MPA program by having one of our students as their intern. In her words, “the App Mafia” was preventing
her from getting an internship. Suffice it to say, her frustration is our point of pride. And while the program does not take this reputation or
success for granted, it does reassure that we are doing good work that is recognized throughout NC.
3) Scholarly productivity is a strength of the Department of Government and Justice Studies; data are presented at the departmental level in the
Appendix due to the cross-programmatic contributions of many of the faculty (i.e. faculty who contribute to the MPA program also teach
undergraduate courses in Political Science and/or Criminal Justice).
The preponderance of funding for MPA students comes from the Graduate School and College of Arts & Sciences to the Department of
Government and Justice Studies, and then redistributed among the three graduate programs in the Department. Generally, the MPA program
receives a proportionate share of assistantships and NCTS support, as measured by credit hours generated by each program. Notably, MPA
students have successfully competed for assistantships from other units on campus in recent years, including those from Academic Affairs, the
Office of Research and Sponsored Programs, the College of Business Career Services Center, the Office of Environmental Health, Safety, and
Emergency Management, and one GRAM. These assistantships have the effect of reducing the demand from the MPA program for those
awarded to the Department by the Graduate School and College. No graduate students were supported through grants and contracts in the last
two years.
4) Drawn from the University’s Strategic Plan 2008–2012 (http://www.appstate.edu/about/strategic_plan.pdf), the MPA program clearly
contributes to a number of strategic initiatives:
-
Appalachian will attract, retain, and graduate a diverse student body with increasingly distinguished admission profiles
The most obvious manner in which the MPA program contributes to “a diverse student body” is through our distance education cohorts. Cohorts
typically have an age range of 20 years or more, with notable diversity in terms of race and gender. For example, the current cohort of 12
students in Winston-Salem has 5 women and 4 people of color.
-
Appalachian will intellectually engage students with active, interdisciplinary learning environments and scholarly mentoring.
In many ways the ‘sine qua non’ of the discipline of Public Administration is inter-disciplinary. The field has explicit ties to such fields as
Political Science, Psychology, Sociology, Anthropology, Management, Gender Studies, and so on. In terms of the MPA program’s curriculum, this
inter-disciplinary nature is reflected in the pre-approved electives from outside of the program such as those from Criminal Justice, Political
Science, Planning, Communications, and Business Administration/Management.
-
Appalachian will provide constructive public service to this region, state, and nation.
The very purpose of the discipline of Public Administration is to study and improve the delivery of services to communities, the state,
and beyond. Thus, the essence of the MPA program is to train future public servants. As mentioned, the traditional focus of the program has
been on local government, but graduates have also established successful careers in state and national government agencies, and non-profit and
private sector organizations.
The MPA program is currently delivered in-person in Boone, Hickory, and Winston-Salem. Although faculty are paid a stipend for their
distance education instruction, this willingness to drive more than hour (and back) to deliver the program to students who are unable to come to
Boone represents a dedicated commitment to expanding the reach of the program and University throughout western NC. Furthermore, the
current faculty has demonstrated a willingness to explore methods of course delivery that have not been tried previously for MPA courses.
Notably, the Not-for-profit Management course, PA 5270, will be offered on-line in Fall 2014; this will be the first time that any PA course has
been offered on-line.
Appendix: Enrollment and Degrees Awarded Data
Upper Division Enrollment in Selected Programs
Academic Year
Fall
00
Spr
01
Fall
01
Spr
02
Fall
02
Spr
03
Fall
03
Spr
04
Fall
04
Spr
05
Fall
05
Spr
06
Fall
06
Spr
07
Fall
07
Spr
08
Fall
08
Spr
09
Fall
09
Spr
10
Fall
10
Spr
11
Fall
11
Spr
12
Fall
12
29
33
46
42
43
54
64
56
51
59
71
78
76
73
72
63
64
54
62
66
68
67
70
70
55
Number of Degrees Awarded in Selected Programs
Academic Year
2000-2001
2001-2002
2002-2003
2003-2004
2004-2005
2005-2006
2006-2007
2007-2008
2008-2009
2009-2010
2010-2011
2011-2012
ASU 440401 Public
Administration
118
MPA
14
9
8
25
23
15
19
41
27
25
19
37
Scholarly Productivity – Department of Government & Justice Studies (Total faculty 35-37 over the course of the three-year period)
Type
Year
Books
Peer-Reviewed Articles
Scholarly
Publications
2010-2011
3
28
19
2011-2012
7
28
18
2012-2013
10
44
27
Appalachian State University Graduate Program Review: Tier III Master of Public Administration Program
August 2013
1. Centrality to University's Mission:
The Master of Public Administration (MPA) degree at Appalachian State University has been in continuous operation since being approved by the University of North Carolina Board of Governors in 1988. The MPA degree at Appalachian was first awarded to individuals in May, 1989; the program has produced over 400 graduates in the 25 years since. The degree is designed to offer graduate‐level professional training in Public Administration and management to in‐service and pre‐service students. The program prepares individuals for careers in the public service by offering advanced training in public sector management, including training in financial, personnel and strategic management. The curriculum is designed to provide students with the appropriate base of knowledge, skills and values needed to be effective managers and/or evaluators of public sector agencies and programs. Currently a student must complete a minimum of 42 credit hours to earn an MPA degree. The faculty members of the MPA program at Appalachian State University collectively defined the mission of the program and use an on‐going assessment process to refine the mission and assess the effectiveness of the program in achieving the mission of the MPA program, the University, and the UNC system. As defined by the program faculty, The mission of the Appalachian State University MPA program is to provide quality education for future and in‐service public sector managers and program evaluators, and to promote research and service activities that enhance the performance of public and non‐profit organizations in the region, the state and the nation. Five key elements of this mission statement that pervade this report are an educational foci on management and program evaluation, the enrollment of pre‐service and in‐service students, the research and service activities of the faculty, a focus on both the public and non‐profit sectors, and the importance of ensuring quality. First, the 42 credit hour MPA curriculum prepares students for a professional career in public service by requiring a number of courses related to the management of organizations and the workforce, including an appreciation for the centrality of policy evaluation in the practical/applied realities of Public Administration (see Appendix A for a description of the MPA program from the 2013‐14 Graduate Bulletin). The core curriculum provides an overview of the field of Public Administration, with separate courses for the fundamental topics of policy analysis and evaluation, budgeting and financial management, personnel, and organizational theory. The policy course is also an integral piece of the research skills aspect of the core curriculum along with courses on the basics of research methodology and the major independent research project required in the Capstone course
(note: there is no thesis option; all students complete a Capstone project instead). Students also select a concentration that accounts for almost half of the required credit hours. The traditional strength of the MPA program has been on preparing students for careers in local government management; thus, roughly 25 percent of graduates have completed the Town, City, and County Management concentration. The Not‐for‐profit Management and Administration of Justice concentrations have also been consistently popular. The Public Management concentration, however, serves as a ‘catch‐all’ by affording maximum flexibility to students in terms of the choice of electives that fit with their intellectual interests and professional aspirations; this concentration is completed by nearly two‐thirds of all students (note: all off‐campus enrollees must select the Public Management concentration). Second, the program has sustained a presence in Boone since its founding. The overwhelming preponderance of Boone‐based students is pre‐service, having enrolled in the MPA program immediately after completing their undergraduate degree. Thus, one of the hallmarks of program delivery in Boone is the requirement that such pre‐service students complete at least one internship for academic credit; each intern is required to complete a minimum of 480 hours with the host organization. This requirement is commensurate with 12 – 15 weeks of full‐time work at the internship site. Consequently, the program believes that these students graduate with authentic experience that positions them to be successful in their first post‐graduate professional job. Since 2001, the MPA program has also been delivered in various metropolitan areas in Western NC including Hickory, Winston‐Salem, Morganton, and Gastonia. The distance education component of the program requires faculty to drive to the site to offer face‐to‐face instruction. There are two defining characteristics of the off‐campus offerings. First, the program uses a cohort model whereby a group of 15 or so students begin the program together and, seven academic terms later, graduate together; additional students are generally not permitted to join a cohort after the first semester of classes has been completed. Second, students enrolled in such a cohort must be in‐service, defined as working full‐time in a professional position ideally in the public or non‐profit sector. Consequently, such students are not required to complete an internship for credit, and complete other coursework to reach the 42 credit minimum. Third, the applied nature of the MPA program at Appalachian is reflected in the backgrounds, research agendas, and service commitments made by the faculty. Every contributing tenure‐track faculty member and adjunct instructor brings significant practical, professional experience to the program. In terms of the current tenure‐track faculty, notable examples include a retired city manager, former chief‐of‐staff to a mayor in a large city, a former lobbyist in the Washington, DC, and a public sector program evaluator. Adjuncts include the current town manager of Boone, county manager of Watuaga County, Sheriff of Watauga County, county manager of McDowell County, and county manager of Ashe County. The faculty has a strong record of publishing multiple books and articles each year in highly reputable journals in the field. Recently, four publications have been co‐ authored by MPA students. Last, the MPA faculty embodies the ‘service orientation’ of the Public Administration
discipline by way of extensive service to numerous programmatic, departmental, university, and professional committees and organizations. All of this is brought to bear in the curriculum in the types of research projects that are assigned to and completed by the students. A notable example is the course called Field Based Research that all in‐service students complete in lieu of an internship, and pre‐service students can complete in addition to an internship. The defining characteristic of the research project is that it provides a direct, practical benefit to the student’s employing organization. Another indicator of the applied nature of the MPA program is the significant exposure that our students have with practitioners. Most prominently, the program enjoys the generous support of the ASU Local Government Alumni Association (ASULGAA), which has more than 100 alumni members. The ASULGAA provides numerous opportunities and support to the program and the students; prominent examples include the awarding annually of 9 scholarships of at least $750 each, the underwriting of the students’ registration to attend the NC City County Management Association annual conference, the Association’s fall conference in Boone, the support for the ICMA student chapter, and the ad hoc mentoring and advocacy during the search for jobs and internships. Fourth, the mission statement identifies both the public and not‐for‐profit sectors as part of the discipline of Public Administration. This multi‐sector coverage is reflected in the students who enroll in the program and the internships and job that they are drawn to post‐MPA. In recent years, students have been employed by a number of non‐profit organizations; notable examples are Samaritan’s Purse, the YMCA, Big Brothers & Big Sisters, WAMY, Habitat for Humanity, and an LGBT Center. As will be discussed later in this report, the MPA faculty is actively pursuing opportunities to enhance and hone our non‐profit offerings and opportunities. Finally, the primary means by which the MPA program ensures quality is by virtue of being accredited by the Network of Schools of Public Policy, Affairs, and Administration (NASPAA) through 2016‐17. NASPAA accreditation is achieved once a program undoes a rigorous process of self‐study and peer review. Programs at a total of 162 schools are accredited in the U.S. and elsewhere, including seven in North Carolina (ASU, ECU, NCSU, UNC‐CH, UNC‐C, UNC‐G, & UNC‐W). These five foundational characteristics of the MPA program echo the mission of the University, and the UNC system. Drawn from the University’s Strategic Plan 2008–2012 (http://www.appstate.edu/about/strategic_plan.pdf), the MPA program clearly contributes to a number of strategic initiatives: ‐ Appalachian will attract, retain, and graduate a diverse student body with increasingly distinguished admission profiles The most obvious manner in which the MPA program contributes to “a diverse student body” is through our distance education cohorts. Cohorts typically have an age range of 20 years or more, with notable diversity in
terms of race and gender. For example, the current cohort of 12 students in Winston‐Salem has 5 women and 4 people of color. ‐ Appalachian will intellectually engage students with active, interdisciplinary learning environments and scholarly mentoring. In many ways the ‘sine qua non’ of the discipline of Public Administration is inter‐disciplinary. The field has explicit ties to such fields as Political Science, Psychology, Sociology, Anthropology, Management, Gender Studies, and so on. In terms of the MPA program’s curriculum, this inter‐disciplinary nature is reflected in the pre‐ approved electives from outside of the program such as those from Criminal Justice, Political Science, Planning, Communications, and Business Administration/Management. ‐ Appalachian will provide constructive public service to this region, state, and nation. The very purpose of the discipline of Public Administration is to study and improve the delivery of services to communities, the state, and beyond. Thus, the essence of the MPA program is to train future public servants. As mentioned, the traditional focus of the program has been on local government. As reflected on the map provided in Appendix B, graduates of the program serve local governments in all regions of the state (Note that this map includes only a small sub‐set of graduates = those who are in the Alumni Association and who are Managers.). ‐ Appalachian will expand our capability to serve students The MPA program is currently delivered in‐person in Boone, Hickory, and Winston‐Salem. Although faculty are paid a stipend for their distance education instruction, this willingness to drive more than hour (and back) to deliver the program to students who are unable to come to Boone represents a dedicated commitment to expanding the reach of the program and University throughout western NC. ‐ Appalachian will develop and implement policies to promote effective use of current technologies. In the past two years or so, the MPA program has experienced, for the first time, difficulties recruiting enough students to ‘make’ cohorts in Hickory and Morganton. The faculty has responded to this challenge with a willingness to explore methods of course delivery that have not been tried previously for MPA courses. Notably, the Not‐for‐profit Management course, PA 5270, will be offered on‐line in Fall 2014; this will be the first time that any PA course has been offered on‐line. 2. Demand As illustrated in the tables included in Appendix C, the MPA program has enjoyed healthy levels of enrollment in the past decade; the program has not had less than 50 students since 2002. This is due in no small part to the program being offered in‐person in numerous sites at any given time. As mentioned, however, recruitment for new distance education cohorts has been challenging in the past year or so; thus, we expect to see
a dip in enrollment when data are calculated for the 2013‐14 academic year. The MPA program will still be far above the minimum thresholds set by the UNC system; nevertheless the faculty is concerned about, and is actively discussing ways to address, the observed enrollment trend. Similar to enrollment, the number of degrees awarded has been steady, and healthy, for the past decade. Again, there will be a dip in this metric in the coming years due to the current enrollment challenge being faced by the program. The quality of MPA applicants is a complex characteristic to assess. The MPA Admissions Committee, consisting of the Director and two colleagues, uses the Graduate School’s thresholds as guides (currently, a 3.0 GPA or higher, and 25th percentile on the GRE verbal and quantitative). Complications arise when considering the application of an in‐service applicant who has, for example, a low undergraduate GPA but has an impressive professional resume since graduation. Thus, the Admission Committee attempts to take a ‘whole person’ approach to admissions; to wit, the program recently began requiring a statement of interest, in addition to a resume and three references, as a means for assessing why the person wants an MPA and an MPA from AppState. The statement of interest also serves as a writing sample. Overall, we are pleased with the quality of applicants to the program, in Boone and in our distance education cohorts. Returning to the issue of the decreasing number of applications, especially to our distance education cohorts, the program is concerned that a decade’s long presence in the greater Hickory area may have depleted the market. This market depletion, in combination with larger forces related to the economy, etc., has forced the program’s faculty to fundamentally revisit our default model for delivering distance education. To be clear and blunt, the faculty is steadfast in their resistance to calls to move the entire MPA program on‐line, however a more measured and strategic approach whereby elements of the program could be delivered in a hybrid and/or on‐line format is likely in the coming years. In terms of sustaining, and ideally growing, enrollment on‐campus, the MPA will focus on recruiting from among undergraduates already attending ASU. A prominent example of this approach is that the program is one of a small number of pilot programs in the new ‘accelerated admission’ initiative. Unlike the other two graduate programs in the Department, Criminal Justice and Political Science, there is no distinct Public Administration degree at the undergraduate level at ASU that could act as a natural ‘feeder’ into the MPA program. Thus, the MPA faculty has committed itself in the coming year to explore new strategies and innovations for promoting and marketing the MPA program to current undergraduate students. One effort that was tried in Fall 2012 that proved to be unsuccessful was to announce to the entire university community, faculty, staff, and students alike, that the MPA program was holding an open house information session. Despite the wide distribution of the invitation, and the support and attendance by the Director of Graduate Admissions, only one potential applicant attended; clearly a more nuanced approach is needed. With regard to recruiting for distance education cohorts, the program has relied heavily on the efforts coordinated by the Office of Distance Education; these efforts typically include mass
at the site for the upcoming cohort. Perhaps the most obvious method for recruiting at an established location with an on‐going cohort is to rely upon the current and past students in that location to help to ‘spread the word’ about the program. Again, the current challenges regarding the number of off‐campus applications clearly suggest that this somewhat informal, shotgun approach to recruiting must be revisited. Post‐MPA, the job prospects are good. Although the program does not systematically track job placement of graduates on an annual basis, the director maintains contact with most recent graduates and is able to discern anecdotally job placement prospects. The economic downturn in the state in recent years has had a palpable, negative effect on hiring in the public sector; there are fewer opportunities and greater demand for those that do arise. One observed trend is for municipalities and counties to hire in their budget and finance offices as the value of each dollar has been amplified during the recession. In response, the MPA program has developed a new elective on public finance to go along with the core course that focuses more on budgeting. This is in addition to the long‐established elective course on grants strategies. Thus, the program continually adapts itself to deliver the skills and competencies that are in demand. As will be discussed later in this report, the MPA program is in a period of ‘right‐sizing’ and will not be looking to leverage this report for the purposes of expanding the program. Given the political and pedagogical uncertainties in Public Administration, it is fair to say that the MPA is in a period of ‘maintenance’ as opposed to ‘expansion’. 3. Quality of the Program The MPA is accredited by NASPAA, and the standards for accreditation require the utilization of measures of student learning and program quality. Each member of the MPA faculty has significant professional experience in program evaluation; we have been exposed to rigorous training, and have seen evaluation and assessment done very well and done very poorly in practice. Consequently, it is probably fair to say that we have been our own worst enemies in our efforts to establish an assessment mechanism that is all‐things‐to‐all‐people: rigorous, practical, valid, and manageable. It is with a measure of relief that the previous academic year brought conceptual clarity and strategic insight to the program’s assessment strategy. The program is accredited through the 2016‐17 academic year. The program will undertake a rigorous self‐study process in the two years leading up to that reaccreditation decision. Assessment of student learning and program quality will be a prominent, and perhaps determinative, element of that process. Thus, the MPA faculty is attempting to craft an assessment strategy that serves the best interests of the program, the purposes of the university, and the requirements of NASPAA. The program director will attend NASPAA’s annual conference with express purpose of receiving training on assessment and the standards for reaccreditation; a request will be made
for an interested colleague to also attend so that assessment becomes a shared responsibility among the PA faculty, and not driven solely by the director. Looking ahead to the reaccreditation process, our recent assessment efforts have focused on the five “universal required competencies” of student learning set forth by NASPAA: ‐ to lead and manage in public governance; ‐ to participate in and contribute to the policy process; ‐ to analyze, synthesize, think critically, solve problems and make decisions; ‐ to articulate and apply a public service perspective; ‐ to communicate and interact productively with a diverse and changing workforce and citizenry. A prominent example of our efforts to capture data related to these five competencies is from the reports that were required from all MPA students completing an internship for credit in Summer 2013. The internship that is required of all pre‐service students was identified as meaningful and effective opportunity to collect assessment data because it is precisely the component of the curriculum where course content is brought to bear in an applied, practical setting; the internship is where the academic preparation of the student is put into action. The innovation adopted for Summer 2013 is as follows. Interns were required to submit four bi‐weekly reports throughout the summer, culminating in a comprehensive paper at the end of their internship. The internship instructors provided a template for each of the four reports and the paper; these templates contained questions that prompted the student to reflect on one of the competencies in each of their deliverables. Thus, the following competency‐based questions were used throughout the term: ‐ First bi‐weekly report: Fully describe any opportunities that you have had to “participate in and contribute to the policy process”. Interpret this prompt as broadly as necessary (e.g. attending public meetings, helping the organization to overcome implementation challenges, evaluating a program’s effectiveness, etc.). ‐ Second bi‐weekly report: Thoroughly describe and reflect upon an opportunity that you have had to analyze, synthesize, think critically, solve problems and make decisions in your internship thus far. ‐ Third bi‐weekly report: Discuss a notable example from your internship where you have had to articulate and apply a public service perspective. Think broadly about the values that are a part of such a perspective: fairness, transparency, due process, responsiveness, consistency, efficiency, etc. ‐ Fourth bi‐weekly report: Discuss examples from your internship where you have had to communicate and interact productively with a diverse and changing workforce and citizenry. You can conceive of ‘diversity’ broadly, but be sure to reference the traditional notions of diversity that relate to race, gender, age, religion, disability, etc.
‐ Culminating paper: Discuss a memorable experience that will enhance your ability to lead and manage in public governance. As this section of the report is being written, student internships have just ended and all deliverables have been received by the instructor. The next step is to take the various reports submitted by the students and reorganize their individual responses by competency. What will result is a wealth of qualitative data on each of the five competencies that will illuminate how what the students observed ‘in the field’ measures against the topics and content covered in the traditional courses. It is important to add that another prompt in the culminating paper asked students to reflect on what the internship experience taught that was not covered in classes; responses to this prompt will be carefully and thoughtfully reflected upon by the MPA faculty. In sum, the analysis of the intern’s responses will undoubtedly by provocative and will trigger the sort of programmatic reflection that is the hallmark of assessment. Another mechanism for receiving feedback from students is an exit survey of graduating MPA students that was administered in Spring 2013, and will be administered each time a group of students completes the program (see Appendix D). Note that Question 3 asks graduating students to reflect on the five universal competencies set forth by NASPAA. These anonymous survey results provide a second means for analyzing student learning outcomes. That being said, three anecdotes are worth sharing about programmatic quality and reputation. One, an MPA student from Chapel Hill contacted the ASU program in 2012 to be a second ‘case’ in her study of students’ interests and ambitions with regard to county‐level careers ‐ her faculty advisor had recommended the ASU program as the one in NC that has the strongest reputation for educating and producing local government professionals. Second, a number of municipalities provide paid internships every year to ASU MPA students, and only ASU MPA students. Their support and loyalty are appreciated and humbling. Third, a student from another MPA program in NC commented during a session at the aforementioned NCCCMA conference a few years back that she was having a very hard time finding a local government management internship. Her frustration was that the managers she had contacted were ASU alumni and they wanted to support the ASU MPA program by having one of our students as their intern. In her words, “the App Mafia” was preventing her from getting an internship. Suffice it to say, her frustration is our point of pride (see Appendix B). And while the program does not take this reputation or success for granted, it does reassure that we are doing good work that is recognized throughout NC. As mentioned, the MPA program is accredited by an organization of our professional peers, NASPAA, though 2016‐17. The efforts to maintain accreditation, and be reaccredited, are on‐going, but will be more prominent this upcoming academic year.
Although the core curriculum has not been revised in recent years, a number of minor adjustments are currently being made to the curriculum. The Emergency Management concentration (279E) is the in the process of being eliminated. This concentration was built around the expertise and interests of one faculty member who has since retired and the program no longer maintains the capacity to deliver this concentration and there is scant student interest. The Not‐for‐Profit Management concentration (279F) is being revised to reduce the number of required courses and provide greater flexibility in terms of the courses that can count. The Town, City and County Management concentration (279C) is being revised to reflect curricular changes made by the Department of Geography and Planning; specifically, the concentration is being configured so that MPA students can take courses that would also count toward the achievement of a Graduate Certificate in Planning. In terms of our distance education course sequencing, the two courses that require independent research projects, Field Based Research and Capstone, are now scheduling in consecutive academic terms at the end of the cohort’s progress toward the degree. In this manner, students have had maximum exposure to core curriculum before initiating the research projects. This course sequencing has been used for three cohorts to date with positive results. Turning to time‐to‐degree, the preponderance of Boone‐based students enroll full‐time and complete the degree in 2 years/six academic terms (i.e. two Falls, two Springs, & two Summers). Distance education students typically enroll in two courses per academic term and complete the program in seven terms (i.e., less than 2.5 years). Thus, very few MPA students take 2.5 or more years to complete the degree. There is no thesis option in the MPA program; all students complete a Capstone project. The MPA program does not track the placement of graduates on an annual basis, however the on‐going contact and communication between the ASULGAA, individual alumni, and the faculty results in a solid understanding of placement. A small minority of MPA graduates, perhaps one graduate per year, pursue a doctorate; truly the exception rather than the rule. The MPA program is designed and delivered from the perspective that this is a terminal degree – the faculty assumes that the MPA is the last degree that the students will earn. Thus, the program’s focus in on employment in the graduate’s chosen field/sub‐field. A survey of graduates, including placement, is conducted as part of the NASPAA reaccreditation process; thus, a comprehensive of survey of MPA graduates will be conducted in the next year or so. The results of the last such survey are presented in Appendix E. Though a bit dated, these placements are indicative of those for more recent graduates. Further, distance education students must be employed full‐time to enroll in a cohort; thus the focus for those students post‐MPA is not so much on getting their first professional opportunity, but typically to leverage their graduate degree to improve their professional standing. 4. Faculty Involved
There are six tenure‐track faculty members from the Department of Government and Justice Studies who make an annual contribution(s) to the core curriculum: Drs. Bradbury, Bush, Eskridge, Hur, Potter, and Ruseva. The program expects to lead a search for an additional PA faculty member in the upcoming academic year. Faculty from other departments also makes regular contributions to the program, including Dr. Pope in Communications and the Planning faculty who routinely have MPA students in their graduate courses. There are a number of non‐tenure track faculty who regularly offer courses. Dr. Patricia Mitchell, the manager of Ashe County, Dr. Chuck Abernathy, manager of McDowell County, Mr. Greg Young, manager of Boone, Mr. Deron Geoque, manager of Watauga County, Mr. Len Hagaman, sheriff of Watauga County, and Ms. Penny Robinette‐Taylor, an MPA alumnus with significant experience in non‐profit management. All of these adjuncts have at least a Master’s degree, and are regularly reviewed and awarded Graduate Faculty status. The teaching load for tenure‐track faculty is 3 courses per semester (the only exception being the MPA director who has a 2 course load, and teaches primarily at the graduate level). The number of graduate courses per faculty ranges from 1 per year to 4 per year. It is imperative to note that the faculty serves as instructors for the graduate students completing internships in the summer, and that the distance education cohorts take two courses in the summer. Thus, PA faculty truly makes a year‐round commitment to the program. With regard to distance education instruction, each cohort completes 14 courses, at 3 credits per course to complete the 42 hour program. On average, tenure‐track faculty teaches 12‐13 of the courses in a given cohort and all of the named tenure‐track faculty contributes; Dr. Mitchell is a mainstay of our distance education delivery and typically offers 1‐ 2 courses to each cohort. The aforementioned enrollment challenge makes it difficult to forecast the faculty resources that would be needed to grow the program. The safest answer is to say that the resources needed are not necessarily more PA faculty beyond the anticipated hire in 2013‐14, but rather enhanced pedagogical skills among the faculty. This manifests most obviously in the need for training and development for the PA faculty to be able to offer courses in a hybrid and/or on‐line format. If it is true that such innovation is the future for at least part of the PA curriculum, then it is imperative that the faculty receive support (e.g. financial incentives, course release, etc.) to seek out and complete professional development in order to deliver courses in new, innovative ways while preserving the quality of instruction. 5. Facilities/Equipment The facilities and equipment used by the MPA program are adequate, especially in Boone and Hickory. The recent move to Forsyth Tech in Winston‐Salem bodes well for the general satisfaction for that cohort. If
courses are going to transition from a face‐to‐face approach to hybrid and/or on‐line, then the appropriate software, equipment, and training will need to be provided. 6. Costs The preponderance of funding for MPA students comes from the Graduate School to the Department of Government and Justice Studies, and then redistributed among the three graduate programs in the Department. Generally, the MPA program receives a proportionate share of assistantships and NCTS support, as measured by credit hours generated by each program. Notably, MPA students have successfully competed for assistantships from other units on campus in recent years, including those from Academic Affairs, the Office of Research and Sponsored Programs, the College of Business Career Services Center, the Office of Environmental Health, Safety, and Emergency Management, and one GRAM. These assistantships have the effect of reducing the demand from the MPA program for those awarded to the Department by the Graduate School. No graduate students were supported through grants and contracts in the last two years. As mentioned, the ASULGAA generously awards nine scholarships each year to MPA students. Seven of these are endowed. All of the scholarships are supported by numerous fund‐raising activities each year, highlighted by two golf tournaments organized by the Association. In 2012, MPA students received a total of $8,250 in such scholarship support. Another source of external support for MPA students comes in the way of paid internships. Although the program does not require that students be paid by their host organization, the faculty regularly advocate on behalf of the student in direct communications with the organization. The program requests that MPA interns be paid approximately $10 an hour, or $5,000 for an academic term for a full‐time internship. Turning to average student debt at graduation, the MPA program compares very favorably to the averages in the College of Arts and Sciences and other graduate programs in the Department. Broken down by concentration, MPA students typically graduate with debt in the mid‐$25,000 range (PM = $25,521, TCCM = $25,872, NFP = $25,380); these compare favorably to the College average of $28,395. Similarly, the average debt for Criminal Justice graduates is $29,889, American Government is $33,545, and Int’l Relations/Comparative Politics is $30,711. As of Fall 2013, there are two active MPA distance education cohorts. The ten students in the Catawba cohort are due to graduate in December 2013, and the twelve students in the Forsyth cohort will finish in December 2014.
Having itemized the ‘costs’ associated with the MPA program, it is appropriate to mention some of the ‘revenue’ that the program generates. Most prominent is the credit hour generation for which faculty is not compensated. For example, the MPA director alone was the instructor of record for 48 graduate hours of course work in the 2012‐13 academic years that was not directly compensated; these took the form primarily of independent studies and internships during the Fall and Spring semesters. It is not known if this is exceptional in the comparative sense, but it is worth noting in the context of the discussion of program ‘costs’. 7. Duplication There are a total of ten MPA programs in NC, of which seven are accredited by NASPAA; ASU’s is the only accredited program serving the western third of the state (WCU’s MPA program is not currently accredited). In terms of number of degrees awarded in 2011‐12 (which is the most recent academic year for which data are available), the data from the UNC‐GA presented in the table in Appendix C for Public Administration (440401; MPA 118) show that the program at ASU compares favorably with others in the state; only NCCU had more graduates than ASU (64 to 37), and only three other programs graduated as many as 30. Analyzed differently, 292 MPA degrees were awarded in 2011‐12 by the ten programs combined, and ASU accounted for 12.7 percent of these. The program believes that this healthy share of the MPA market in NC reflects the appeal of the applied nature of the program. First, pre‐service students consistently remark on the value of the required internship(s). They recognize the benefits, both tangible and intangible, that are derived from this exposure to PA in practice. Second, each instructor, whether tenure‐track or adjunct, brings significant professional experience to the classroom. Third, the students in the distance education cohorts are all in‐service; the bond that they forge among themselves is remarkable, and certainly pervades their own description of the program in conversations with colleagues who may be interested in pursuing an MPA degree. 8. Future Directions There are three obvious directions for future growth for the MPA program. First, the program will invigorate its efforts to market itself to the current undergraduate population. Such efforts must tap into the latent public service motivation in so many of our students; “public administration” may not sound appealing, but recruitment efforts that highlight the good work done by local government and non‐profit organizations could prove successful. Second, the program will draw upon its interdisciplinary nature, and existing cross‐disciplinary relationships, to initiate new interdisciplinary curriculum opportunities, such as an interdisciplinary graduate minor
focused on non‐profit administration. Third, the program will look for appropriate opportunities to reconfigure existing courses for hybrid and/or on‐line delivery. 9. Critical Mass Given the interdisciplinary nature of the MPA program, the effects on other programs would generally be positive if the MPA program were to grow. There would likely be interdisciplinary and interdepartmental spillover as MPA students enroll in non‐PA electives in Criminal Justice, Planning, etc. 10. Summary Looking ahead five years, the MPA program should have been reaccredited by NASPAA in 2017. In the process, the program will have developed a sophisticated and meaningful assessment protocol. To do so, the program will be requesting that both the MPA director and a colleague receive support to attend the NASPAA annual conference in October in order to receive training on assessment and reaccreditation. The program will have also crafted a new model for distance education course delivery, almost certainly to include hybrid and/or on‐line courses. For this to occur, the faculty must be afforded the support and opportunity to receive training and development in order to reconfigure their courses without diminishing the quality of instruction. Implicit in this innovation is a the need for a fundamental revisiting of how ASU recruits at the graduate‐level; at present, the roles, responsibilities and expected contributions of the Graduate School, Office of Distance Education, and individual programs with regard to recruitment strategies and activities are unclear. In addition, the program will eagerly engage in discussions to develop interdisciplinary curriculum offerings that break through existing organizational ‘silos’; one idea for such an innovation is an interdisciplinary graduate minor in non‐profit management. Finally, the program will enhance its practical, applied nature by spearheading the reinvigoration of the dormant Appalachian Regional Bureau of Government (a name‐change may be in order too). This entity was chartered in 1972 to conduct applied research and technical assistance to governmental units in the western part of the state. The faculty is eager to use The Bureau as a mechanism through which to explore opportunities for external funding and applied research projects for students.
Appendix A: 2013‐14 Graduate Bulletin description of the MPA degree Master of Public Administration Department of Government and Justice Studies College of Arts and Sciences Brian Ellison, Chair [email protected] Mark Bradbury, Graduate Program Director and Associate Professor [email protected] www.mpa.appstate.edu The Department of Government and Justice Studies offers the Master of Public Administration (MPA) (Major Code: 279*/44.0401), with five concentrations: • Administration of Justice (279D) • Emergency Management (279E) [Under Review – not currently accepting students] • Not‐for‐Profit Management (279F) • Public Management (279B) • Town, City and County Management (279C) The Department of Government and Justice Studies also offers programs in Criminal Justice and Criminology (MS) and Political Science (MA), described under those headings in this bulletin. Graduate programs in the department are supervised by the departmental chair, the individual graduate program directors, and the graduate committee. Location of Program: This program is offered on campus in Boone in the format described in this Bulletin. Off‐ campus cohorts are started periodically, and follow a part‐time extended program format. For information on upcoming off‐campus cohorts, please contact the Office of Distance Education: www.distance.appstate.edu. The MPA program is designed to ensure that students become proficient in the knowledge, skills and ethical values needed to become effective managers of public sector agencies (on the federal, state, and local levels) and not‐for‐ profit organizations. Our graduates serve as town and county managers, economic developers, agency directors, and are employed in leadership roles in public safety and nongovernmental agencies. Over 350 graduates have completed the MPA degree at Appalachian since its inception in 1988.
Students in the MPA program are required to choose one of the following open concentrations: • Administration of Justice Concentration: This concentration is designed to prepare persons for administrative/management positions in a variety of law enforcement, court, and correctional agencies at the local, state and federal levels. • Not‐for‐Profit Management Concentration (279F): This concentration is designed to prepare individuals for management and policy positions in governmental and not‐for‐profit organizations. • Public Management Concentration: (279B): This concentration is designed to allow individuals to develop a program to suit specific needs in such areas as budget analyst, personnel administration, etc., or to prepare students with a generalist background in public administration. • Town, City and County Management Concentration: This concentration is designed to prepare persons for managerial roles in towns, cities, and county governments or in organizations and agencies related to towns and counties. MASTER OF PUBLIC ADMINISTRATION (MPA) Admission Requirements: Baccalaureate degree from an accredited college or university; complete application to the Graduate School; official general GRE exam scores. To be considered for admission, applicants must meet the criteria for admission to the Graduate School. In addition, the program faculty will give preference to applicants who meet or exceed the following: Undergraduate GPA > 3.00 and/or GRE Verbal > 25th percentile and GRE Quantitative > 25th percentile. Meeting this condition does not guarantee admission. Location: On Campus and Off Campus; Off‐Campus cohorts begin periodically, and follow a part‐time extended format. Course Requirements for the Master of Public Administration Semester Hours Required (minimum): 42 Required Courses • PA 5000: Research Methods (3) • PA 5060: Seminar in Public Administration (3) • PA 5180: Public Policy Analysis and Program Evaluation (3) • PA 5260: Organization Theory and Behavior (3) 21
• PA 5360: Public Personnel Administration (3) • PA 5460: Budgeting and Fiscal Administration (3) • PA 5558: Capstone Research (1) • PA 5559: Capstone in Public Administration (2) Concentration (CHOOSE ONE) Administration of Justice Concentration (Code: 279D) • 9 s.h. of graduate courses chosen from the following courses: o CJ/PS 5050: Seminar in Public Law & Judicial Behavior (3) o CJ 5060: Administration of Justice (3) o CJ 5150: The American Justice System and Social Justice (3) o CJ 5625: Seminar in Police and Society (3) o CJ 5660: Crime, Theory and Policy (3) • 3 s.h. of graduate elective coursework from outside the program • 3 s.h. chosen from the following electives: o CJ 5500: Independent Study (3) o CJ/PS 5661: Court Administration (3) o CJ 5670: Crime Analysis and Criminal Justice Planning (3) o CJ 5680: Organized Crime (3) o CJ 5805: Directed Research (3) OR Emergency Management Concentration (Code: 279E) [Under Review – not currently accepting students] • GHY 5100: Seminar in Physical Geography (3) • PA 5140: Emergency Management Systems (3) • PA 5560: Local Government Administration (3) • Choose one course from: o GHY/PLN 5400: Planning Theory and Process (3) o PLN/COM 5425: Task‐Oriented Group Facilitation Methods (3) • 3 s.h. of graduate coursework in consultation with the MPA Program Director (3) OR 15
Not‐for‐profit Management Concentration (Code: 279F) • PA 5270: Not‐for‐Profit Organizations (3) • PA 5271: Grants Strategies and Preparation (3) • PA 5665: Public Management (3) • Choose two courses from: o MBA 5420: Marketing Strategy and Applications (3) o MGT 5770: Business Ethics (3) o PLN/COM 5425: Task‐Oriented Group Facilitation Methods (3) OR Public Management Concentration (Code: 279B) • 15 s.h. of graduate courses in consultation with the MPA director, including 3 s.h. of graduate elective coursework from outside the program OR Town, City and County Management Concentration (Code: 279C) • 9 s.h. from the following courses o GHY/PLN 5400: Planning Theory and Process (3) o PS 5330: Problems in State and Local Government (3) o PA 5560: Local Government Administration (3) o PA 5665: Public Management (3) • 6 s.h. of graduate courses in consultation with the MPA Director, including 3 s.h. of graduate elective coursework from outside the program Fieldwork / Internship Option (CHOOSE ONE) Internship for Pre‐service Students • PA 5900: Internship in Public Administration (3+3 or 6) OR Field Research Option for In‐service Students • PA 5010: Field‐based Research (3) 6
• One additional graduate course (3) Other Requirements for the MPA: • Thesis: Not required • Proficiency: Students must demonstrate a proficiency in reading a foreign language or quantitative analysis as a research tool. The department may determine the proficiency required. • Candidacy: Not required • Comprehensive: Successful completion of a capstone experience (PA 5558 plus PA 5559) fulfills the requirement for a comprehensive examination. • Product of Learning: Not required Related Course Listings • Business Administration (MBA) • Communication (COM) • Criminal Justice (CJ), Political Science (PS), and Public Administration (PA) • Geography (GHY) and City and Regional Planning (PLN) • Management (MGT)
Appendix B: Placement of graduates in NC local governments (a small subset of graduates)
Appendix C: Enrollment and Degrees Awarded Data Upper Division Enrollment in Selected Programs Academic Year Fa ll 00 Sp r 01 Fa ll 01 Sp r 02 Fa ll 02 Sp r 03 Fa ll 03 Sp r 04 Fa ll 04 Sp r 05 Fa ll 05 Sp r 06 Fa ll 06 Sp r 07 Fa ll 07 Sp r 08 Fa ll 08 Sp r 09 Fa ll 09 Sp r 10 Fa ll 10 Sp r 11 Fa ll 11 Sp r 12 Fa ll 12 AS U 440401 Public Administrat ion 118 MP A 29 33 46 42 43 54 64 56 51 59 71 78 76 73 72 63 64 54 62 66 68 67 70 70 55 Number of Degrees Awarded in Selected Programs Academic Year 2000 ‐ 2001 2001 ‐ 2002 2002 ‐ 2003 2003 ‐ 2004 2004 ‐ 2005 2005 ‐ 2006 2006 ‐ 2007 2007 ‐ 2008 2008 ‐ 2009 2009 ‐ 2010 2010 ‐ 2011 2011 ‐ 2012 AS U 440401 Public Administrati on 118 MP A 14 9 8 25 23 15 19 41 27 25 19 37