ALL YOU NEED
TO KNOW ABOUT
SNOWSPORTS P. 74
CHOOSEYOURCLUBMEDPACKAGE P. 76
PRACTICALINFORMATION P. 78 CHILDREN P. 80 TRANSPORT P. 82 FORMALITIES P. 86 TRAVELINSURANCE P. 88 HEALTH P. 90 WELL
-BEING P. 92
:CONDITIONS P. 93
For more information, visit
or ask your travel agent.training for people wishing to launch themselves down the slopes. Beginners are required to take their fi rst ski lesson the day after they arrive. NB: Beginners’ skiing/snowboarding courses are not available for people booking an open-dated holiday with an arrival date earlier or later than the Resort’s main change-over date.
Skiing, snowboarding, cross-country skiing, in a group or on your own - all 23 Club Med
Resorts off er an opportunity to experience everything that snow sports have to off er.
HIGH QUALITY EQUIPMENT TO HIRE ON SITE
Every Club Med Resort can offer you a ski equipment rental option at Ski Service Club Med®*. In a real store environment, it can offer you high-quality equipment chosen from the latest models of the best brands on the market. The technical staff is also on hand to help you maintain your own equipment. Good quality equipment, in perfect condition, is available for you to enjoy. All you have to do is choose when booking your holiday:
• 3 ranges of Alpine skis for adults. • 2 ranges of snowboard.
• 2 ranges of Alpine skis for children. • Cross-country skis and snow shoes.
*At extra cost. Please pre-book at the time of booking for preferential rates. Ski equipment rental arranged on site will be subject to local Club Med rates.
(1)Please enquire for the different types of snow sports offered at each Club Med Resort, or visit www.clubmed.co.uk.
(2)Alpine skiing from age 4 at most Family Resorts, from age 12 at Chamonix Mont-Blanc, Arcs Extrême and Sestrière, and at Resorts with no children’s clubs, and from age 18 at Val Thorens.
(3)Snowboarding from age 8 during the French school holidays, from age 12 outside the French school holidays, and from age 12 at Sahoro all season.
(4)Cross-country skiing from age 12.
(5)Except “free dates” and “extended weekends”.
The advantages of Club Med®
• Practical experience of snow sports of all kinds: Alpine skiing, snowboarding, cross-country skiing.
• Group lessons for all levels in Alpine skiing and snowboarding, in small groups of about 12 people.
• Supervision provided by professional ski instructors.
• Rent any equipment you may need with Club Med Ski Service®
THE DIFFERENT SKI
• No matter whether you are a beginner or experienced skier, our professional Alpine skiing(2) and snowboarding(3) instructors await your arrival for lessons at all levels.
• Cross-country skiing(4) lovers can opt for the freedom of trails created specially for them at L’Alpe d’Huez la Sarenne and Saint-Moritz Roi Soleil. LEARN IN PEACE AND CALMNESS
Skiing in small groups
As soon as you arrive at the Club Med Resort, you enrol with the person responsible for skiing activities for the lessons most suitable for your skill level (from beginner to expert). The following day(5), our specialist G.O® staff will be waiting to test you so that they can put you in a small group of around 12 skiers of similar ability.
Attentive professional instructors
Ski instruction requires a particular teaching method, one that allows everyone to progress in an enjoyable and completely safe way. Group lessons are given by professional ski instructors, all of whom are fully qualifi ed in their respective countries. They provide tuition to each group through suitable programmes, giving each individual their personal advice.
Lessons for beginners are provided to G.M® staying at least 7 days in a Club Med Resort for holidays commencing on that Resort’s main change-over day (check the day indicated on every price list). The aim is to provide proper
• When booking your week’s skiing holiday we advise you to start it on the Resort’s main day of arrival at the Club Med Resort. This will allow you to use your ski pass and to take part in your fi rst ski classes on the day after you arrive. NB: If the fi rst day of your stay at a “Sunday/Sunday” Resort is on a Saturday, your fi rst day of skiing classes will be the Monday. • Throughout your holiday, stick to the snow sports activity you chose
at the time of enrolment. This will assure you of the best possible conditions for making progress.
• Do not forget the ID photos for yourselves and your children required for ski passes in some resorts.
• You absolutely must request your ski pass on your day of arrival as it takes half a day for them to be issued.
• If you lose your ski pass, you will not receive a refund.
• Snowboards and snowblades are not accepted in Alpine skiing lessons. • You are welcome to arrive at your Club Med Resort on the fi rst day any time from 3pm onwards (see p. 78). If you arrive early, lunch on your fi rst day will be at extra cost.
SAFETY, A SHARED
Even though management of these ski areas is improving
all the time, a mountain environment remains a potentially
dangerous one and you should thus take great care when taking
part in snow sports. For your own well-being, please follow
the guidelines below to avoid injury and discomfort:• Get into good physical shape before going on holiday.
• Warm up before setting off on your day on skis. Do the same again after any extended periods spent on ski lifts.
• Make the most of the stretching classes offered in our Resorts(1) to relax your muscles at the end of the day.
• Check your bindings every morning or get a specialist G.O® to look at them for you.
• Wear your sun goggles, gloves and hat at all times. • Always wear a helmet*.
• Never ski off-piste without a professional, and ensure you are aware of and follow the local safety rules and the code of conduct for piste skiers.
*At extra cost.
(1)Check the table at the back of the Trident Brochure, ask your travel agent for information
or visit www.clubmed.co.uk.
PROFESSIONALISM AND INFORMATION:
THE COMMITMENT OF CLUB MED®
• The Club Med® policy with regard to sports activities is based on specialist training of our entire team of G.O® staff, and on the regular provision of information to our resort management staff and their teams. This strategy is the result of many years of experience at your service in the world of sports. • You are strongly advised to follow the safety rules and instructions given by
the G.O®, and those posted on billboards around the Club Med Resorts, close to the entrance points to lifts and similar installations.
YOUR HEALTH COMES FIRST
• To take part in any sports activity, you should be in good physical shape (please see the chapter on Health). You should only engage in sports that match your physical capabilities, and you should never overestimate these, particularly if the activity is liable to cause you muscular or heart problems.
• Make sure you take plenty of fl uid on board. You should not wait until you get thirsty before getting something to drink. Before any strenuous exercise, it is advisable to eat slow-metabolising sugars (bread, pasta, rice, cereals, etc.).
the weather conditions. Off-piste skiing requires a certain level of aptitude and a good knowledge of the mountain environment and it is essential that you take with you an avalanche search and fi nd system (ARVA type), a snow shovel, a probe, a torch, etc. Ideally you should only go out with a mountain guide or a ski instructor. The requisite safety equipment (ARVA) must be hired* at the ski resort.
• Depending on the weather conditions and the requirements of its guests, Club Med® expressly reserves the right to make changes with regard to the type and quantity of sports equipment detailed in the Brochure.
CHILDREN WITH ADULTS
At Club Med Resorts for Everyone, children can take part in lessons with adults from the age of 12 (access to the weights room for ages 16 and over only). As the organisation of sports activities varies from one Club Med Resort to another, you should check the table at the back of the Trident Brochure, ask your local travel agent for information or visit www.clubmed.co.uk to see which activities are on offer and the levels available.
“NON CLUB MED®*” ACTIVITIES
Club Med® can also offer you “Non Club Med®*” activities at some Resorts. These activities are delivered by external service providers and are subject to an additional charge.
SKI PASSES AND LESSONS INFORMATION
Club Med Resorts Ski or Snowboard lessonsand Ski pass(2) (Ski pass valid from the day after the main arrival day) (2) Arcs Extrême, Avoriaz, Cervinia, Chamonix Mont-Blanc, La Plagne 2100, L’Alpe d’Huez
la Sarenne, Peisey-Vallandry, Serre-Chevalier, Sestrière, Tignes Val Claret, Val d’Isère • from Monday to Saturday Aime la Plagne, Arcs Altitude, Les Deux Alpes, Saint-Moritz Roi-Soleil, Villars-sur-Ollon,
Wengen • from Sunday to Friday
Les Ménuires, Méribel Aspen Park, Méribel l’Antarès, Méribel le Chalet, Val Thorens
Ski or Snowboard classes:
• from Monday to Friday
• from Sunday to Thursday for Val Thorens
• from Monday to Saturday
• from Sunday to Friday for Val Thorens
Sahoro • everyday
(1)Subject to inter-resort agreements. Access to the whole ski domain depends on snow conditions and the opening of the ski lifts. (2)For a 7 night stay starting on the main arrival/departure day
For more information, visit
or ask your travel agent.
At Club Med®
our selection of holidays is designed specifi cally to meet your
requirements and to give you the freedom to choose: from a wide selection of
Club Med Resorts and from diff erent packages…
SOMETHING THAT MEETS
ALL YOUR EXPECTATIONS
Whether it’s All-inclusive or added extras, all you have to
do is make your choice.
YOUR CLUB MED® PACKAGE INCLUDES(1)
• Return travel arrangements to your destination, if selected and applicable. You are, of course, welcome to make your own travel arrangements and in these instances transfers are NOT included.
• We recommend you read the section ’Travel Information’, p. 82. • Accommodation according to the chosen level of comfort.
• Full-board during your stay (including wine, beer and soft drinks with lunch and dinner).
• Bar drinks and snacks served at specifi c times during the day and evening**. • Ski pass.
• Skiing, snowboarding or cross-country skiing lessons from professional instructors, throughout the day(1).
• Sports activities with equipment, and/or tuition for beginners and/or advanced, by specialised G.O®.
• Club Med Baby Welcome® (from 4 to 23 months inclusive, in several
• Mini Club Med® (from ages 4 to 10 inclusive), in most Family Resorts.
• Juniors’ Club Med® or Club Med Passworld® (from ages 11 to 17 inclusive
(or from ages 12 to 17 inclusive in Arcs Extrême and Sestrière)) in certain Resorts during the French school holidays.
• Leisure and relaxation activities.
**Some exceptions apply, please refer to the section on bar drinks and snacks further down.
(1)With the exception of the Non-Ski Packages at Chamonix Mont-Blanc, Méribel l’Antarès,
Méribel le Chalet, Méribel Aspen Park, Villars-sur-Ollon and Wengen.
YOUR HOLIDAY COST DOES NOT INCLUDE THE FOLLOWING
Membership fees, Baby Club Med (4 to 23 months) facilities, Petit Club Med (ages 2 to 3) facilities, ski/snowboard and boot hire, optional travel insurance (see p. 88), excursions, special courses/private ski tuition, certain arts and crafts materials, car hire, car park (in certain Resorts), health and beauty treatments, pool towel (refundable deposit), washing/drying facilities at certain Resorts, champagne, VSOP and XO alcohol).
CHOOSE THE PACKAGE
THAT BEST SUITS YOU
Prices in this brochure are in £ sterling and based on standard twin share accommodation in a Club Room. All prices are subject to change and you will be notifi ed of the correct cost of your holiday at the time of booking. You can choose from different room types depending on the Resort: Club Room, Deluxe Room or Suite, other rooms available depending on the Resort (room with a view, room specially designed for families or people with reduced mobility, interconnecting or single rooms). Sharing is only possible with another member of your party, except at Val Thorens where you can share with another guest. Please check the individual Resort pages under the ’Accommodation’ section. Single occupancy is also available at most Resorts (from age 12) in many of the categories (a supplement may be applicable depending on the date of your stay and chosen Resort). Please contact reservations, your local travel agent or visit www.clubmed.co.uk for the relevant prices and any other information on your room.
EXCLUSIVE Continental breakfast served in all Suites at Club Med Resorts, included in the Package. Please contact your local travel agent or visit www.clubmed.co.uk for information on availability and prices.
• A general buffet will be available to everyone in the main restaurant for breakfast, lunch and dinner (please check when the restaurant opens for each meal time). If there is a speciality restaurant, you will have to make a reservation for a table early that morning at reception (check the boards for times).
• Table sizes vary, most generally seat 8 people. It is common practice to share tables. Tables for two are also available.
• In short, everything you could possibly want is on the menu. Delicious, varied and original cuisine at each meal.
• You can also discover the local cuisine, in particular in our speciality restaurants (bookings taken in the morning at reception).
• The four Resorts of Cervinia, Chamonix Mont-Blanc, Méribel Aspen Park and Peisey-Vallandry have been awarded “Table coup de cœur” status and will delight your taste buds even more.
• Club Med® offers its guests the option of lunching in its high-altitude
chalet restaurants or to make use of the Meal Exchange Package(2), which
allows you to have lunch in other Club Med® Resorts in the Trois Vallées,
FIRST SNOWFALL SHORT BREAKS
BEFORE CHRISTMAS: “FIRST SNOWFALL” SHORT BREAKS
Be one of the fi rst to profi t from the start of the skiing season by treating yourself to an All-inclusive package available at six of our Resorts: Val Thorens (from 18 years), Cervinia, Val d’Isère, L’Alpe d’Huez la Sarenne, Peisey-Vallendry, Tignes Val Claret.
For more information on our “First Snowfall” short breaks (particularly those available at the Saint-Moritz Roi Soleil Resort), contact your local travel agent or visit www.clubmed.co.uk/short-breaks.
*At extra cost. **In certain Resorts in Europe.
(1)The services listed on this page are intended only as a guide, and the list is not exhaustive. They are only available in certain Resorts and/or on certain dates and/or are subject to certain conditions and/or availability. A supplement may or may not apply. For further information, refer to the Resort pages in the Trident Brochure, contact your local travel agent or visit www.clubmed.co.uk.
(2)At the Club Med Resorts of La Plagne 2100, Méribel (all three Resorts), Peisey-Vallendry, Tignes Val Claret, Val d’Isère, Les Ménuires and Val Thorens, these are only available at certain times of the year, and are subject to availability at the relevant Club Med Resort. Information and enrolment can only be obtained/made on site. Access to the Club Med Resort of Val Thorens is restricted to G.M® aged 18 and above.
(3)Supplies are subject to availability. Club Med® also reserves the right to refuse to serve alcohol to any G.M® who appears intoxicated, or when it would clearly be detrimental to their state of health. Alcoholic drinks can only be consumed by G.M® above the age of majority as stipulated in the applicable local laws. Excessive alcohol consumption can pose many long-term health risks.
(4)At extra cost. Enrolment either at the time of booking or on site is subject to availability and conditions of sale and prices applicable at the Club Med Resort. Spaces are limited: we advise you to book early to avoid disappointment.
(5)Services available dependent on the Resort in question, and at extra cost. Book on site, subject to availability and conditions of sale and prices applicable at the Club Med Resort.
Bar drinks and snacks included
Enjoy open bar and snacks without worrying about the bill day and night (during bar opening times), in all bars in our Resorts (including night clubs). • Drinks(3) served by the glass and only in the bars: fruit juice, bottled water
(half litre)**, alcoholic and non-alcoholic cocktails, hot drinks, local and international spirits, soda and wine.
• Sweet and savoury nibbles.
• Mini-bars (containing no alcoholic beverages) are available in Deluxe Rooms and Suites.
The following are available at extra cost:
• Champagne, VSOP and XO cognac, bottles, certain super-premium spirits, and bottles of wine featuring in the wine lists of some of our restaurants and bars.
EXCLUSIVE In the 5∑ Luxury Spaces of our 4∑ Resorts, champagne is served in fl ute glasses from 18.00 and is included in the package price.
AT EXTRA COST*,
The choice is yours(1)
You can book the following services(4) at the time of making your booking:
• Baby Club Med® (4 to 23 months inclusive).
• Petit Club Med® (ages 2 to 3 inclusive).
• Hire of equipment (skiing, snowboarding, snow shoes). • Car parking**.
• Spa Packages.
• Fully comprehensive insurance cover with the Total Cover® policy.
Some services(5) are only offered on site:
• Drinks and other items not included in the Bar Drinks & Snacks package. • Individual sports lessons.
• À la carte massages and treatments. • The Club Med® Boutique.
• Babysitting and Pyjamas Club®.
• Activities in the resort (not included in the Package). • Certain hotel services (car hire, pressing, etc.).
PRACTICAL INFORMATIONLUNCH ON THE PISTES
Club Med® offers guests the chance to have lunch at its high-altitude chalet
restaurants or to make use of the “Meal Exchange” Package(1), which allows
you to eat at the other Club Med® Resorts in the ski regions of Les 3 Vallées,
Paradiski and Espace Killy. Applies on certain dates only and subject to availability at the selected Resort and whether the ski lifts are operating.
BAR DRINKS AND SNACKS
Enjoy open bar and snacks day and night (during bar opening times) without worrying about the bill at all our Club Med Resorts (including nightclubs). Drinks(1) served by the glass and at the bar only: fruit juices, alcoholic and
nonalcoholic cocktails, hot drinks, local and international spirits, soft drinks and wine.
EXCLUSIVE at our 5-Trident Resorts: champagne, served in fl ute glasses, included in your Package from 6pm.
• Bottled water (half litre)**. • Sweet and savoury nibbles.
(1)Subject at all times to availability of stock and to the right reserved by Club Med to refuse to serve drinks to a G.M® whose state of health or inebriation renders this action advisable. Consumption of alcoholic beverages is restricted to G.M®s above the legal age limit (subject to applicable national legislation). When consuming alcohol you may be asked to provide evidence that you are of a legally permitted age for the country in which you are staying. The abuse of alcohol constitutes a health hazard.
*At extra cost.
**In certain Resorts in Europe.
PAYING FOR YOUR RESORT EXPENSES
Before leaving the Club Med Resort, G.M®s must settle their account and
pay for the purchases they made in the Resort which were charged to their Club Med Pass®. The amount due can be paid either in local currency or by
credit/debit card, but not by cheque. In some Resorts, an “Express Departure” service is offered, which helps G.M®s save time on departure. To benefi t
from this service, G.M®s merely have to fi ll in a form with their credit/debit
card details, and then put this form, their deposit cards and their room keys into an envelope to be dropped off at reception. Club Med guarantees that all adequate security and confi dentiality measures are respected in each Resort offering this service. In this way, G.M®s using this service have no
need to go to reception to settle their account. An account statement, the card transaction receipt and the corresponding bill will be sent to G.M®s
by post, to the address indicated on the form. Please note: in Club Med tipping simply does not exist.
THE CLUB MED PASS® PAYMENT CARD
Thanks to the Club Med Pass® payment card at most Club Med Resorts you
can pay for drinks not included in your package (such as champagne, VSOP and XO drinks, wines on the wine lists in certain bars and restaurants and some super-premium brands).
In some Resorts, the Club Med Pass® card can also be used to pay for other
services to which an additional charge may apply, such as the Club Med Spa, the Boutique, the Club Med Ski Service®, etc.
A deposit must be paid at the Resort before your Club Med Pass® payment
card can be issued and used. This guarantees that all expenditure on your card during your holiday is fully covered.
Club Med® endeavours to provide G.M® with as much useful information as
possible about the weather at each Resort. For more in-depth information, we advise you to consult the weather information on our website: www.clubmed.co.uk.
All public indoor areas at all our Resorts are designated no-smoking areas in accordance with current legislation. For safety reasons we strongly advise you not to smoke in the rooms.
At Sahoro all indoor areas, including the rooms, are no-smoking.
Do not travel with valuables or jewellery. During your holiday, never leave valuables, ID documents or jewellery unattended in your room. We cannot be held responsible for any theft of valuables or jewellery not deposited in the safe in your room or in the main safe at the Resort, and our insurance company will not reimburse you unless negligence on the part of Club Med® can be proven. PETS
Club Med® regrets that it is not in a position to welcome pets belonging to G.M®
to its Resorts, irrespective of the travel package you have chosen. Guide dogs for the blind will be admitted provided that they are accepted for travel by airline companies and that no quarantine period is imposed by the host country.
Children under the age of 18 years must be accompanied by a responsible adult for the whole duration of their Club Med holiday. We will not book a holiday for minors travelling by themselves. Children travelling with an adult other than their parents/legal guardian will need to provide written authority from their parents/legal guardian, plus a written acceptance of responsibility from the accompanying adult is required within 14 days of the booking being made. This authorisation should be signed on a ’Parental Authorisation Form’, available upon request.
At Club Med Resorts, table sizes vary, though there are more large tables than small ones which mainly accommodate 8 people. It is common practice to share tables with your fellow guests. As soon as you have a place, your glass should be turned up so, when you are visiting the buffet, others will know your seat is taken. During your meal, help yourself to the buffet and drinks (soft drinks, beer and wine are usually kept in the fridges). Please do not take the drinks out of the restaurant. There is no waiter service, however restaurant staff are available if you have any question or queries.
The cost of excursions must be paid by the G.M® on site at the Club Med®
Resort in local currency or on your own account. The conditions of organisation, registration, cancellation and modifi cation will be communicated to the G.M®s
at the Resort. The excursions outside of Club Med organised by an outside provider will remain under the sole responsibility of this provider. Excursions are subject to local requirements and to a minimum number of participants. Children’s acceptance is subject to a minimum age and they remain under the full responsibility of their parents or accompanying adult.
HOLIDAY IN AN INTERNATIONAL ENVIRONMENT
Club Med, whilst a French company, is today a global organisation with guests coming from all over the world. Club Med’s Resorts are staffed with multi-lingual G.O® teams who speak a variety of languages. Having said
this, you will fi nd that in some Resorts the predominant language is French. Please ask our Reservations Team for details of our Resorts which are highly recommended by UK customers as they generally have a higher ratio of English speaking staff than the other Resorts.
FRENCH SCHOOL HOLIDAYS 2009/2010
OCTOBER HALF TERM CHRISTMAS FEBRUARY HALF TERM SPRING HOLIDAYS
From 24 October 2009 to 05 November 2009 from 19 December 2009 to 04 January 2010 from 06 February 2010 to 08 March 2010 from 03 April 2010 to 3 May 2010
Important: This table is not representative of all the French School Holidays and should only be taken as a guide. Services that have been quoted in this brochure as ’only being available during French School Holidays’ are dependent on individual Resorts. Please enquire if your requested service will be available at the time of booking.
These Resorts offer clubs(1) especially designed for children from 4 months
to 17 years. Types of club vary from Resort to Resort.
Resorts For Everyone
These Resorts welcome children of all ages(2) (or from the age of 4 months
in certain Resorts) but do not provide childcare facilities (there are no G.O®
specifi cally assigned to take care of children). Parents or legal guardians are entirely and solely responsible for their children. Children under the age of 18 must be accompanied by a responsible adult who can assure their proper supervision throughout their Club Med® holiday. Age/price
limits for children are based on the age of the child on the date they return from their holiday.
Adults-Only Resorts, from 18 years only
These Resorts are for adults only. Under-18s are not allowed to access these Resorts, even if accompanied.
(1)Applies to La Plagne 2100, Méribel (all three Resorts), Peisey-Vallandry, Tignes Val Claret, Val d’Isère, Les Ménuires and Val Thorens on certain dates and subject to availability at the selected Resort and whether the ski lifts are operating. Information and enrolment on site only. Access to the Club Med Resort of Val Thorens is restricted to G.M® aged 18 and above.
(2)At extra cost, ages 4 months to 3 years.
CHECK-IN TIME ROOM AVAILABLE VACATE ROOM BY(1) DEPARTURE FROM
THE RESORT BY
Main arrival day (7-day stays)
Ski 3pm - 8pm During the afternoon 10am 5pm
Other arrival dates (7-day stays)
Ski 5pm - 8pm During the afternoon 10am 5pm
Ski 5pm - 8pm During the afternoon 10am 5pm
(1)Your travel documents will specify arrival and departure times should they differ from the above. G.M®s are required to check out before 10am except Sahoro (Japan). G.M®s who have not booked Club Med travel arrangements or are travelling on a self-drive option are requested to arrive at the Club Med Resort from 3pm. If G.M®s arrive before 3pm and wish to have a meal, lunch on the first day will be charged at a supplement. (2)With the exception of First Snowfall Breaks.
TIMES OF ARRIVAL AND DEPARTURE
For more information, visit
or ask your travel agent.
PEACE OF MIND
At Club Med your children will learn how to be free and independent. The ability of our G.O®s to listen and gain the confi dence of their young G.M®s
plays a large part in that process. At the same time, all children remain close to their parents and are free to see them at any time during the day.
BABY CLUB MED®
From 4 to 23 months, babies get all the cuddles and attention
they need at Baby Club Med®
• Suitable for babies aged between 4 and 23 months. • Days adapted to suit the biological rhythms of each child. • Open 6 days a week, from 8.30am to 5pm, all season long.
• Top level comfort and specially adapted infrastructure: baby feeding rooms 24 hours a day, Baby Restaurant and Club Med Boutique®*.
The Baby Club Med®* is an optional service, at £210 per child per week
(for 6 days, non refundable), which must be booked and purchased at time of booking the holiday.
Places are limited and we advise you to book early. These quotas meet quality standards concerning the supervision of children under the age of 6. Under no circumstances will this quota be exceeded. Activities and supervision are ensured by specialist G.O®s who are qualifi ed in the area of childcare.
Nappies and baby milk are not provided by Baby Club Med®*. CLUB MED BABY WELCOME®
(from 4 months to 23 months) Included in the holiday package.
Sign up for Club Med Baby Welcome® when you book your holiday at no extra cost.
The benefi ts include:
• Childcare facilities provided in the room: cot bed, changing mat, baby bath; • Meals specially prepared in the baby-corners (sweet and savoury baby
jars), with all utensils for preparing meals; • Spare prams/pushchairs.
• Club Med Baby Welcome® is NOT Baby Club Med® and babies are
under no circumstances the responsibility of the G.O®s as is the case in
the Baby Club Med®*. Parents or guardians must remain with the child
throughout the duration of the holiday and they remain completely responsible for the child.
• Club Med Baby Welcome® is a service which offers families with babies,
facilities for the comfort and well-being of their little ones. • Nappies and baby milk are not provided by Club Med Baby Welcome®.
THE PETIT CLUB MED®
From 2 to 3 years, children fi ll up on energy, friends and
new experiences at Petit Club Med®
• Supervision for children aged 2 to 3 years.
• Open 6 days a week (7 days a week in Sahoro), from 8.30am to 5pm and from 7.30pm to 9pm all season long.
• Specially adapted infrastructures: bottle facilities 24 hours a day, Baby Restaurant and Club Med Boutique®*.
The Petit Club Med®* is an optional service, at £190 per child per week
(for 6 days, non refundable), which must be booked and purchased at time of booking the holiday.
Places are limited and we advise you to book early! These quotas meet quality standards concerning the supervision of children under the age of 6. Under no circumstances will this quota be exceeded. Activities and supervision are ensured by specialized G.O®s who are qualifi ed in the area of childcare.
Nappies and baby milk are not provided by Petit Club Med®*.
THE MINI CLUB MED®
From 4 to 10 years, children want to do it all. The Mini
has thought of everything to satisfy their endless
thirst for discovery.
• Included in the package.
• Open 6 days a week (7 days a week in Sahoro), throughout the season, from 8.30am to 9pm, with a shower stop one hour before dinner. • Children are divided into age groups.
THE CLUB MED CHAMPION’S ACADEMY®
• Guidance from a specialist instructor. • Level required: Gold Star.
• Enrolment on location, subject to availability.
The Club Med Champion’s Academy® offers 5 1/2 day snowboarding courses.
These courses are based in the snow park each morning and afternoon. Budding freestylers, beginners or intermediates have access to a real playground for sliding games and can learn, under the guidance of professional ski instructors, to perform jumps or to execute grab and rotation manoeuvres in the half pipe.
TEENAGERS - PASSWORLD®
For the 11 to 17 year olds, Club Med®
but imposes nothing. A genuine free and exclusive state of
mind, something the young appreciate.
• Club Med Passworld® or Juniors’ Club Med® is available, depending on
• Exclusive areas for teenagers.
• Places to meet others and to express themselves, where they do what they want when they want: play, learn, have a ball…
Teenagers are under the responsibility of the G.O®s only during activities
organized for them and proposed à la carte, and under no circumstances are G.O®s considered permanent supervisors. Club Med will put security
measures in place for the protection of all guests.
Juniors’ Club Med® and Club Med Passworld® are open during the school
holidays only (French school holidays and/or those in other countries).
FACILITIES AND EQUIPMENT
The number of places available at Baby Club Med®, Petit Club Med® and Mini Club Med® are limited according to age categories and age brackets. As a result, applications to join these clubs may be refused if the quota for the age bracket in question has already been reached. We would like to remind you that Club Med® shall only register children in the aforementioned clubs if they have reached the required age by the date of departure. At certain Resorts, Club Med offers G.M®s evening childminding services provided by experienced G.O® staff. The times and age limits applying to these services are stated at each Resort.
At some Resorts, Club Med can also put parents in contact with individual baby-sitting services upon request, although it can in no way be held responsible for these services, which are provided by third parties under their sole responsibility. The aforementioned services are not included in the Package (unless stated and/or as part of a special offer), and are subject to availability and must be booked and paid for at the Resort in accordance with the price and payment conditions applicable at said Resort. The G.O®s accompanying children at Baby Club Med®*, Petit Club Med®* and Mini Club Med® are all qualifi ed (in France: BAFA – children’s group leader certifi cate – or suitable qualifi cation for working with young children, depending on the age of the children they are working with. In other countries: the equivalent local qualifi cation).
Quality standards apply when supervising children under the age of 6: in particular, with respect to the number of children per G.O®. Under no circumstances will this quota be exceeded. To ensure the highest level of security for your children, G.O®s are never left on their own and are assisted by other G.O®s if necessary. Standards and strict working rules ensure an optimum level of security:
• a contact diary is used to keep parents informed (report on day’s activities, child’s arrival and departure time);
• a wristband is worn to identify children under G.O® supervision; • French and American safety standards apply for equipment in children’s
holiday centres (e.g. use of safety glass, etc);
• subject to availability, a nurse is on site in Mini Club Med® Resorts and a pediatrician in Baby Club Med® Resorts.
REGISTERING YOUR CHILDREN Prior to departure
If a child is under medication, only the parents or guardians are allowed to administer this. Under no circumstances are the children’s club G.O®s authorised to replace parents in this instance.
This could preclude your child attending the children’s club (e.g. children carrying Epipens).
Please make sure you advise of your child’s condition every time you book. Our facilities are not equipped to take charge of children in need of special medical supervision (especially monitoring), or one to one supervision or the exclusive presence of a third party. These children will remain under the sole responsibility of their parents or guardian.
On arrival at the Resort, parents or guardians must see the G.O® team at Baby Club Med®*, Petit Club Med®* or Mini Club Med® to register their children on the appropriate site list. It is important to inform the G.O®s at this point of any allergies or habits the child may have.
Meals for children suffering from food allergies are to be given only by parents or guardians.
It is particularly important that children should maintain their usual eating habits (i. e. quality and quantity) nutritional and sleeping patterns, and have appropriate clothing for the weather conditions.
Having to adapt to a new environment and rhythm can be unsettling for young children. Being separated from their parents and mixing with other children is often unavoidable. Problems may include behavioural diffi culties (crying, irritability), disrupted eating or sleeping patterns. Because their immune systems are immature, small children in a group environment are vulnerable to easily spread ENT infections such as colds, ear infections, bronchitis, or tummy upsets.
The contact diary
G.O®s are responsible for children during the opening hours of Baby Club Med®*, Petit Club Med®* or Mini Club Med®, on condition that their parents or guardians have correctly fi lled in the attendance register provided, stating in particular (next to their signature) the time at which their child has been left and will be collected, and where the parents or guardians can be contacted.
Some basic information about children’s health
• In accordance with current legislation, children under the age of 6 years will only be admitted to Mini Club Med®, Petit Club Med®* or Baby Club Med®* upon presentation of a medical certifi cate stating that the child is in a fi t state of health for participation in children’s group activities.
• In order for children to gain admission to all Baby Club Med®* and Petit Club Med®* Resorts parents and guardians must show that all their children’s vaccinations are up to date (medical certifi cate or health record). In the case of Baby Club Med®*, the vaccinations must include the child’s fi rst jabs against diphtheria, tetanus and polio.
• You should also ensure that there is no medical reason why your child should not take part in the sports activities offered in the Club Med Resort. • Access to the accompanied facilities is restricted to children deemed able
to cope with life in a group environment and who are free of infectious or contagious illnesses or fever. This restriction continues to apply until all visible signs of illness disappear. If there are signs of infectious illness, Club Med reserves the right to require that the child be sent home, or at least be kept in strict isolation away from contact with other children (all common areas) until all clinical signs of eruptive illnesses have resolved. This precaution also applies to chicken pox (varicella), at all stages of the disease.
• A doctor is present in certain Baby Club Med®* Resorts, subject to availability. The doctor’s role is limited to detecting, advising, recommending a course of action and giving therapeutic or fi rst aid treatment. However, for ethical reasons, under no circumstances can he/she replace a local general practitioner who is the only person authorised to issue prescriptions. Furthermore, under no circumstances are G.O®s permitted to administer medicines to children.
• Any consultations or visits to/from a local general practitioner will be charged to the parents or guardians.
*At extra cost.
Note: For full information on what is available for children and teenagers at Club Med, please visit www.clubmed.co.uk or call 08453 67 67 67
TRAVEL INFORMATIONTRAVEL FROM THE UK
Club Med works in partnership with several scheduled and charter airlines to offer you the best possible travel options. Whilst our holidays are priced on London departures, many regional departures are available on request and may be subject to a supplement charge.
Travel arrangements shown in this brochure are made many months in advance. Flight schedules, as well as transfer and fl ight durations are provisional and subject to change. A confi rmed itinerary will be sent to you or your Travel Agent with your travel documents approximately 2-3 weeks before departure. Flight schedules may change up to the point of departure.
Should you arrive late or depart early due to fl ight schedules, Club Med will not offer any compensation to you as long as the number of nights spent in the Resort corresponds to your booking. In the event of any changes prior to departure, we reserve the right to change carriers, aircrafts and airport as necessary. Some fl ights entail a stop en route, however these may not be known in advance. We will endeavour to inform you of any changes prior to departure.
We would be happy to arrange your itinerary with fl ights and duration of stay tailored to your requirements. We have very good negotiated rates in Business and First Class cabins to most of our destinations. We can arrange an upgrade for you at a supplement.
INDEPENDENT TRAVEL ARRANGEMENTS
Please note that on selected dates, we are only able to offer packages with transportation included. If you are arranging your connecting fl ights to connect with fl ights arranged by Club Med, you should allow plenty of time in the event of unforeseen delays or late change of schedule, airport or terminal changes on the date of departure. We strongly recommend that your independent travel arrangements are fl exible to allow for any changes if necessary. If you have booked your own fl ights independently, check-in time at the Resort will be 3pm if you arrive on the main day of arrival, or 5pm if you arrive on any other day of the week. In addition, if you are taking a short stay/weekend, the arrival time in the Resort is 5pm.
Please note: Club Med will not be held responsible for any consequences or extra costs should there be any delay or cancellation of your fl ight or other travel arrangements made by you.
Check-out time is usually 10am depending on the Resort regardless of your departure time so you will be asked to vacate your room(s) by this time. Day rooms will be on offer but are subject to availability/cost and should be arranged locally with the reception. If you check-in immediately after a night fl ight this would normally count as one night’s accommodation. You are responsible for your itinerary and no transfers to the Resort are included if you choose to travel independently.
FLIGHTS FROM PARIS
Flights from Paris, if required, are available to most Club Med destinations. Flight timings will be given to you within 2 weeks prior to departure. Connections to Paris can be arranged, subject to availability once timings from Paris are known. Should this involve transfers between airports and/or overnight in Paris this will have to be arranged, and paid for by you. Flight tickets from Paris to your destination will be handed to you on checking in at the Club Med desk at the Paris airport of departure.
TRAVEL DOCUMENTS AND TRAVEL DETAILS
At the time of booking, you must provide us with full names as they appear on your passport. Upon receipt of full payment, your travel documents and fi nal itinerary shall be sent to you approximately 2-3 weeks before departure. Please check your itinerary as fl ight schedules and airlines may have changed from details published in the brochure or your earlier booking confi rmation. Please ensure that your ticket shows the correct name as written on your passport
and that all your fl ight details are correct. Please contact us immediately if you see any discrepancies. Certain electronic tickets may be e-mailed to you within 2 weeks of departure. If your booking is made within 3 weeks of departure, tickets may need to be collected on departure.
Important: please contact us on 08453 67 67 67 if your fl ight documents are not received 7 days before departure.
Please note that some airlines charge extra for ancillary services such as meals, extra luggage, seats together, priority boarding, extra leg room, etc. and such charge(s) are not included in the fl ight price. We are happy to check with the relevant airlines for the costs of these charges on request at the time of booking or at least 2 weeks before departure.
Electronic Tickets (E-tickets) must be issued for fl ights on most scheduled airlines. Once e-tickets are issued, a copy of the itinerary with your e-ticket number can be e-mailed to you. The advantages of e-tickets are as follows:
• E-ticket confi rmation can be sent to you immediately.
• You no longer have to wait for tickets to come through the post. • You can check-in with your passport only.
Please notify us of any special requests (special meals, baby basinet, wheelchair assistance, sports equipment, special seats, etc.) upon booking or at least 2 weeks before departure. Club Med will endeavour to deal with your requests, however, we cannot guarantee that the facilities will be available, therefore we may not be able to confi rm your requests prior to departure. We regret we cannot accept any booking conditional to fulfi lment of a particular request. Please note that some ’low cost’ carriers do not allocate specifi c seats for any passengers at check-in and instead choose to adopt a ’free seating’ policy. Meals and drinks may be purchased at your cost onboard the aircraft on most airlines travelling on short and medium-haul* fl ights. Most long-haul fl ights offer a complimentary meal and drinks. Please check with our Reservations Team upon booking.
INJURY AND RECENT OPERATIONS
Any passengers travelling with an injury or who have had an operation within 6 months before travel must inform us of the extent of such injury or operation upon booking. A full medical clearance must be requested from the passenger’s doctor or physician and their insurance company to confi rm that they are fi t to fl y/travel.
Expectant mothers who are more than 33 weeks pregnant on their return date cannot travel on our charter fl ights and on most scheduled fl ights. Expectant mothers who are more than 28 weeks pregnant are advised NOT to travel on a Club Med holiday especially if fl ights are required. A medical certifi cate showing “Fitness to Fly/Travel” must be obtained within 7 days before travel. Please check with your insurance and airline’s policy for any restrictions.
Infants are classifi ed as under 2 years of age. Infants are not allocated seats on fl ights and transfers and will need to sit on a parent’s/guardian’s lap. A basinet may be arranged with certain scheduled airlines for smaller infants. This must be requested upon booking and subject to availability, possible supplement and restrictions of the airlines. Basinets are normally available only on long haul destinations. Should an infant turn 2 years of age during the holiday, then a child price (aged 2-3 years) must be applied. Should you wish to arrange for your infant to have a seat on the fl ight and transfer, a child price must be applied. Please note that most airlines do not offer any baggage allowance for infants.
PASSPORT AND VISA REQUIREMENTS
For all UK citizens, a valid passport is essential when you travel abroad. A full 10-year passport is required for holidays to all countries featured in this brochure. The passport must be valid for at least 6 months beyond your return date. Make sure that your passport is valid and check if you need a visa for your chosen destination. It is vital that the name given when booking your holiday (printed on the ticket and itinerary) is exactly the same as the one on your passport. Any child, however old, must have his/her own passport. In the past babies and children could be included on a parent or guardian’s passport. However, the law has now changed and babies and children up to 16 who are not already on a parent’s or guardian’s passport must have their own child passport if they are going to travel abroad. For further information, please refer to p. 87.
BEFORE TRAVELLING TO THE AIRPORT
If you do not have a valid passport, visa or entry permit, you may be refused travel, either by us or by the airline. Please be aware that if this happens, we are unable to assist you in any way. Please ensure that you have all necessary passport, visa and tickets with you before heading to the airport. AIRPORT CHECK-IN
It is important that you check-in for your fl ight and get to your gate in good time. Check-in is always a minimum of 2 hours before departure. It is equally important to make sure that you are at the boarding gate no later than the gate closing time as written in your boarding passes or as mentioned at the check-in desk to avoid missing your fl ight.
Most carriers allow 1 piece of baggage weighing 20 kilos per passenger (except infants). Baggage allowance may vary between airlines. Full details shall be added into your itinerary. Please note that carriage of sporting goods/equipment may incur an additional charge depending on the airline. Please ask our Reservations Team upon booking for more information. Excess baggage weight will be charged at the airline’s discretion. No fl ammable and dangerous articles must be carried in the baggage. In the event of damage or lost baggage, please ensure that you request a “Baggage Irregularity Form” from the relevant airline you fl ew with and make all necessary reports before leaving the airport.
HAND LUGGAGE/CABIN BAGGAGE For more information visit www.dft. gov.uk.
Information can change at any time, therefore we strongly advise you to check with the departure airport or visit the Department of Transport website mentioned, for a full guide to the security requirements when departing from UK airports.
If for unforeseen circumstances your fl ight is delayed, for reasons completely beyond our control, we do not provide refreshments, meals or accommodation. However, the airline you are fl ying with may offer these to you. Please check with the appropriate airline representative(s) at the airport.
Where fl ight delays result in unused accommodation or in lost holiday time, no refund will be given as rooms are held, not re-let. Airlines do not offer compensation for fl ight delays, however you may be able to claim for signifi cant delays under your travel insurance policy. Please note: no further compensation will be offered for transport delays experienced for reasons completely beyond our control.
If you arrive late at the airport and subsequently miss your fl ight, you must present yourself at the check-in desk or ticket desk to inform them. They will need to rebook you on another fl ight which may incur an extra charge. Please note: that if you do not turn up for a booked fl ight or if you miss your fl ight, you will be noted down by the airline as a “no-show” and all other future fl ights you hold in the same booking may be automatically cancelled. If you missed your fl ight and the airline has put you on another fl ight, please ask the airline to ensure that they protect any future fl ights you have on the same booking from cancelling automatically. You can also contact your travel agent or call us on 08453 676767 for assistance. If you have made changes to your travel arrangements directly with the airlines, please contact us to let us know of your new fl ight information.
Groups transfers to and from your Club Med Resort are included with all our fl ight and train packages, unless advised to the contrary at the time of booking. For details of transfer times, please see the relevant Resort pages. Transfer times shown are approximate. Some journey times can vary due to a number of reasons, e.g. weather, road works, traffi c, etc.
Club Med reserves the right to change or alter fl ights, fl ight timings and routes up to the date of departure or to book passengers on a carrier other than the one stipulated. No refund can be made for a late night arrival and/or early morning departure due to climatic conditions, delays or any other cause beyond the control of Club Med. The air holidays and fl ights in this brochure are ATOL-protected by the Civil Aviation Authority. Our ATOL number is ATOL 1020. Please note: all information concerning fl ights, trains and transfers is correct at the time of going to press and may be subject to change.
If you require any further information on your reservation call: 08453 67 67 67. For more information, please go to www.clubmed.co.uk.
For more information, visit
or ask your travel agent.
FLIGHT GUIDE AND
Resort Flying time day/time UKDepartures day/time UKReturn/land Airline supplements in £ per Premium economy person FROM GATWICK TO…
Aime la Plagne Grenoble 1hr 30mins Sat 08.50 Sat 13.30 Thomsonfl y N/A Arcs Altitude Grenoble 1hr 30mins Sat 08.50 Sat 13.30 Thomsonfl y N/A Les Deux Alpes Grenoble 1hr 30mins Sat 08.50 Sat 13.30 Thomsonfl y N/A Val Thorens Grenoble 1hr 30mins Sat 08.50 Sat 13.30 Thomsonfl y N/A Villars-sur-Ollon Geneva * 1hr 40mins Sat 10.40 Sat 14.40 British Airways varies L’Alpe d’Huez la Sarenne Geneva* 1hr 45mins Sun 09.00 Sun 13.55 Thomsonfl y N/A Arcs Extrême Geneva* 1hr 45mins Sun 09.00 Sun 13.55 Thomsonfl y N/A Avoriaz Geneva* 1hr 45mins Sun 09.00 Sun 13.55 Thomsonfl y N/A Chamonix Mont-Blanc Geneva* 1hr 45mins Sun 09.00 Sun 13.55 Thomsonfl y N/A Les Ménuires Geneva* 1hr 45mins Sun 09.00 Sun 13.55 Thomsonfl y N/A Méribel (L’Antarès,
Aspen Park, Le Chalet) Geneva* 1hr 45mins Sun 09.00 Sun 13.55 Thomsonfl y N/A La Plagne 2100 Geneva* 1hr 45mins Sun 09.00 Sun 13.55 Thomsonfl y N/A Peisey-Vallandry Geneva* 1hr 45mins Sun 09.00 Sun 13.55 Thomsonfl y N/A Tignes Val Claret Geneva* 1hr 45mins Sun 09.00 Sun 13.55 Thomsonfl y N/A Val d’Isère Geneva* 1hr 45mins Sun 09.00 Sun 13.55 Thomsonfl y N/A Cervinia Turin 2hrs Sun 08.15 Sun 12.30 Thomsonfl y N/A Sestrière Turin 2hrs Sun 08.15 Sun 12.30 Thomsonfl y N/A Serre-Chevalier Turin 2hrs Sun 08.15 Sun 12.30 Thomsonfl y N/A FROM HEATHROW TO…
Saint-Moritz Roi Soleil Zurich 1hr 55mins Sat 08.50 Sat 17.50 Swiss Airlines N/A Wengen Zurich 1hr 55mins Sat 08.50 Sat 17.50 Swiss Airlines N/A FROM LONDON
CITY AIRPORT TO…
Aime la Plagne Geneva* 1hr 45mins Sat 08.15 Sat 11.45 Swiss Airlines varies Arcs Altitude Geneva* 1hr 45mins Sat 08.15 Sat 11.45 Swiss Airlines varies Les Deux Alpes Geneva* 1hr 45mins Sat 08.15 Sat 11.45 Swiss Airlines varies Val Thorens Geneva* 1hr 45mins Sat 08.15 Sat 11.45 Swiss Airlines N/A Villars-sur-Ollon Geneva* 1hr 45mins Sat 08.15 Sat 11.45 Swiss Airlines varies L’Alpe d’Huez la Sarenne Geneva* 1hr 45mins Sun 13.10 Sun 17.10 Swiss Airlines varies Arcs Extrême Geneva* 1hr 45mins Sun 13.10 Sun 17.10 Swiss Airlines varies Avoriaz Geneva* 1hr 45mins Sun 13.10 Sun 17.10 Swiss Airlines varies Chamonix Mont-Blanc Geneva* 1hr 45mins Sun 13.10 Sun 17.10 Swiss Airlines varies Les Ménuires Geneva* 1hr 45mins Sun 13.10 Sun 17.10 Swiss Airlines varies Méribel (L’Antarès,
Resort Flying time day/time UKDepartures day/time UKReturn/land Airline supplements in £ per Premium economy person
CITY AIRPORT TO…
La Plagne 2100 Geneva* 1hr 45mins Sun 13.10 Sun 17.10 Swiss Airlines varies Peisey-Vallandry Geneva* 1hr 45mins Sun 13.10 Sun 17.10 Swiss Airlines varies Tignes Val Claret Geneva* 1hr 45mins Sun 13.10 Sun 17.10 Swiss Airlines varies Val d’Isère Geneva* 1hr 45mins Sun 13.10 Sun 17.10 Swiss Airlines varies
FROM MANCHESTER TO…
Aime la Plagne Geneva* 1hr 30mins Sat 12.20 Sat 17.10 bmibaby.com varies Arcs Altitude Geneva* 1hr 30mins Sat 12.20 Sat 17.10 bmibaby.com varies Les Deux Alpes Geneva* 1hr 30mins Sat 12.20 Sat 17.10 bmibaby.com varies Val Thorens Geneva* 1hr 30mins Sat 12.20 Sat 17.10 bmibaby.com varies Villars-sur-Ollon Geneva* 1hr 30mins Sat 12.20 Sat 17.10 bmibaby.com varies L’Alpe d’Huez la Sarenne Geneva* 1hr 30mins Sun 08.00 Sun 12.45 Monarch Airlines N/A Arcs Extrême Geneva* 1hr 30mins Sun 08.00 Sun 12.45 Monarch Airlines N/A Avoriaz Geneva* 1hr 30mins Sun 08.00 Sun 12.45 Monarch Airlines N/A Chamonix Mont-Blanc Geneva* 1hr 30mins Sun 08.00 Sun 12.45 Monarch Airlines N/A Les Ménuires Geneva* 1hr 30mins Sun 08.00 Sun 12.45 Monarch Airlines N/A Méribel (L’Antarès,
Aspen Park, Le Chalet) Geneva* 1hr 30mins Sun 08.00 Sun 12.45 Monarch Airlines N/A La Plagne 2100 Geneva* 1hr 30mins Sun 08.00 Sun 12.45 Monarch Airlines N/A Peisey-Vallandry Geneva* 1hr 30mins Sun 08.00 Sun 12.45 Monarch Airlines N/A Tignes Val Claret Geneva* 1hr 30mins Sun 08.00 Sun 12.45 Monarch Airlines N/A Val d’Isère Geneva* 1hr 30mins Sun 08.00 Sun 12.45 Monarch Airlines N/A Cervinia Turin 1hr 45mins Sun 06.00 Sun 11.45 Thomas Cook Flights varies Sestrière Turin 1hr 45mins Sun 06.00 Sun 11.45 Thomas Cook Flights varies Serre-Chevalier Turin 2hrs Sun 06.00 Sun 11.45 Thomas Cook Flights varies Saint-Moritz Roi Soleil Zurich 2hrs Sat 08.50 Sat 18.15 Swiss Airlines varies Wengen Zurich 2hrs Sat 08.50 Sat 18.15 Swiss Airlines varies
FROM BIRMINGHAM TO…
FORMALITIES, PASSPORT AND
COUNTRY CLUB MED
HEALTH FORMALITIES AND DIALYSIS CENTER
FORMALITIES HOTEL SERVICES
Aime la Plagne Club Med Aime la Plagne 73210 Aime la Plagne - France
04 79 09 10 10
04 79 55 19 89 0; Dialysis centre in Chambéry
Club Med Boutique*, washing machine*, clothes drier*, photographer*, internet point*.
L’Alpe d’Huez la Sarenne
Club Med L’Alpe d’Huez la Sarenne 38750 L’Alpe d’Huez - France
04 76 79 75 70
04 76 80 63 14 0; Dialysis centre in Grenoble
Club Med Boutique*, washing machine*, clothes drier*, internet point*, conference room, pool towels. Arcs Altitude Club Med Arcs Altitude - Arcs 2000 73700 Bourg-Saint-Maurice - France 04 79 04 00 00 04 79 07 27 06
0; Dialysis centre in Bourg-Saint-Maurice
Club Med Boutique*, washing machine*, clothes drier*, internet point*. Arcs Extrême Club Med Les Arcs - Les Arcs 200073700 Bourg-Saint-Maurice - France 04 79 04 03 00 04 79 07 35 28 Club Med Boutique*, internet point*. Avoriaz Club Med Avoriaz 74110 Avoriaz - France 04 50 74 28 70 04 50 74 03 61 0; Dialysis centre in Evian
Club Med Boutique*, washing machine*, clothes drier*, photographer*, Wi-fi access.
Club Med Chamonix Mont-Blanc Hôtel Le Savoy - 191, allée du Savoy - BP 8
74401 Chamonix Cedex - France
04 50 53 87 80
04 50 53 33 71 0; Dialysis centre in Chamonix
Club Med Boutique*, washing machine*, clothes drier*, photographer*, Wi-fi access, pool towels.
La Plagne 2100
Club Med La Plagne 2100 - BP 62 73214 Aime la Plagne Cedex - France
04 79 22 24 26
04 79 22 24 28 0; Dialysis centre in Chambéry
Club Med Boutique*, washing machine*, clothes drier*, Internet point*, Wi-fi access.
Les Deux Alpes
Club Med Les Deux Alpes ZAC Le Clos-des-Fonds 38860 Les Deux-Alpes - France
04 76 79 05 26
04 76 73 07 14 0; Dialysis centre in Grenoble
Washing machine*, clothes drier*, Internet point*, Wi-fi access. Les Ménuires Club Med Les Ménuires
73440 Les Ménuires - France
04 79 00 82 00
04 79 00 70 85 0; Haemo-Dialysis centre in Albertville
Club Med Boutique*, washing machine*, clothes drier*, photographer*, Internet point*, Wi-fi access. Méribel
Club Med Méribel Aspen Park Rond-Point des Pistes - BP 62 - Route du Belvédère 73350 Méribel - France
04 79 00 51 77
04 79 00 53 74 0; Haemo-Dialysis centre in Albertville Dry cleaning*, Wi-fi access, pool towels. Méribel
Club Med Méribel l’Antarès Le Belvédère
73350 Méribel - France
04 79 23 28 23
04 79 23 28 18 0; Haemo-Dialysis centre in Albertville
Dry cleaning* (outside Club Med®),
photographer*, Internet point*, pool towels.
Méribel le Chalet
Club Med Méribel le Chalet Hôtel le Chalet - Le Belvédère
73550 Méribel - France
04 79 23 28 11
04 79 23 28 36 0; Haemo-Dialysis centre in Albertville
Dry cleaning*, hairdressers*, photographer*, Wi-Fi access. Pool towels.
Club Med Peisey-Vallandry Plan Peisey
73210 Peisey-Nancroix - France
04 79 04 07 50
04 79 04 07 69 0; Haemo-Dialysis centre in Albertville
Club Med Boutique*, laundry*, Dry cleaning*, photographer*, Internet point*, Wi-fi access*, pool towels. Serre-Chevalier
Club Med Serre-Chevalier Le Bez
La-Salle-les-Alpes 05240 Serre-Chevalier - France
04 92 24 62 00 04 92 24 90 80
0; 1; 2; Dialysis centre in Briançon. In keeping with other French regions, the community of La-Salle-les-Alpes, where our Serre-Chevalier Resort is situated, may be affected, depending on the season and the epidemiological situation in France, by benign gastro-enteritis viruses. Club Med takes preventive measures to reduce the incidence of viral infection in its Resort.
Club Med Boutique*, washing machine*, clothes drier*, photographer*, Internet point*, Wi-fi access, pool towels.
Tignes Val Claret
Club Med Tignes Val Claret 73320 Tignes Val Claret - France
04 79 06 73 70
04 79 06 51 00 0; Dialysis centre in Bourg-Saint-Maurice
Club Med Boutique*, washing machine*, clothes drier*, photographer*, Internet point*, Wi-fi access, pool towels.
Club Med Val d’Isère La Légettaz
73150 Val d’Isère - France
04 79 41 34 34
04 79 06 17 79 0; Dialysis centre in Chambéry
Club Med Boutique*, washing machine*, clothes drier*, photographer*, Internet point*, Wi-fi access. Val Thorens
Club Med Val Thorens 73440 Saint-Martin-de-Belleville - France
04 79 00 04 83
04 79 01 15 19 0
Club Med Boutique*, washing machine*, clothes drier*, photographer*, Internet point*, Wi-fi access*. Italy
Club Med Cervinia Strada del Piolet 6, Cielo Alto 11021 Cervinia-Breuil (AO) - Italy
39 01 66 94 46 00 39 01 66 94 46 30
0; Dialysis centre in Aosta
Club Med Boutique*, laundry*, washing machine*, clothes drier*, photographer*, Internet point*, Wi-fi access, pool towels.
Club Med Sestrière
Albergo Duchi d’Aosta via posseto, 5
10058 Sestrière (to) - Italy
39 01 22 79 98 00
39 01 22 75 43 79 0; Dialysis centre in Briançon
Club Med Boutique*, washing machine*, clothes drier*, photographer*, Wi-fi access.
Saint-Moritz Roi Soleil
Club Med Roi Soleil 7500 Saint-Moritz Bad (GR) - Switzerland
41 81 833 23 23
41 81 833 91 61 0; Dialysis centre in Samedan
Club Med Boutique*, washing machine*, clothes drier*, photographer*, Internet point*, pool towels.
Club Med Villars-sur-Ollon Routes des Hôtels
1884 Villars-sur-Ollon (VD) - Switzerland
41 24 496 22 22
41 24 496 30 15 0; 1; 2; Dialysis centre in Lausanne
Club Med Boutique*, washing machine*, clothes drier*, Dry cleaning*, photographer*, car rental* (outside Club Med), pool towels. Wengen
Club Med Wengen
Hôtel Palace - 3823 Wengen (BE) - Switzerland
41 33 856 87 87
41 33 856 87 96 Dialysis centre in Interlaken
Club Med Boutique*, washing machine*, clothes drier*, Internet point*.
The information contained in this table is only intended as a guide and can be subject to change. You should always check details before fi nalising your contract.
Health information: 0 - No special precautions required. 1 - Presence of a nurse in the Resort. 2 - Presence of a doctor responsible for Baby Club Med®* and/ or Petit Club Med® is based in the Resort. Credit cards
accepted in the Resort (only for settling account). All our Resorts accept the following credit cards: Visa, Mastercard, American Express. Other credit cards are also accepted. Consult your travel agent. *At extra cost.
PASSPORT AND VISA
A valid passport is essential for travel. Please check with your destination country’s consulate or embassy for information. Please also check that your passport is valid according to the requirements listed in the table. TRAVEL ADVICE ON YOUR HOLIDAY DESTINATION
The ‘Foreign and Commonwealth Travel Advice Unit’ may issue information about your holiday destination. You are advised to check this information on BBC2 (Ceefax) page 430 onwards or on the Internet under the address http://www.fco.gov.uk/. Alternatively, you can contact the ABTA Information Department on 0901 201 5050 (calls charged at 50 p/minute).
CLUB MED DOCUMENTS
Please bring your Club Med sales agreement (holiday invoice) and itinerary with you. You may be asked to produce these two documents during your journey or your stay. If any of the details on the sales agreement sent to you prior to your departure are incorrect, please contact us immediately. This is particularly important if you have booked fl ights with us as your ticket will only be valid if the name and title featured on it corresponds to the name and title on your passport. On some fl ights, name changes or amendments will not be allowed once the booking is made, or you may have to pay a fee to correct. PASSPORT AND VISA REQUIREMENTS
(PLEASE READ CAREFULLY)
Each country has different visa regulations so make sure you check well in advance prior to travelling whether a visa is required. See opposite table for more information. Some countries issue visas upon arrival into the country, which may be subject to certain charges however, others require you to purchase a visa prior to departure. We advise you to check at least 6 weeks before your departure date. Many countries require a Machine Readable Passport (MRP) which must contain a digital photograph. Please refer to p. 82 for more information.
Passport and visa regulations and requirements may be subject to change at short notice and you are responsible for contacting the appropriate diplomatic or consular authority before fi nalising travel arrangements to check on requirements for departure/arrival point, transit and stopover points.
We accept no liability for clients who have incorrect or insufficient documentation. Holders of non-British passports and passports issued by the Channel Islands or Isle of Man authorities should check current regulations with the relevant Tourist Offi ce or Embassy.
All information given in this brochure and in the table opposite is only intended as a guide and is correct at the time of publication, but may be subject to change during the season. We would remind you that you are personally and solely responsible for ensuring that your travel documents are valid. Please verify any vital holiday requirements with our Reservations Team on 08453 67 67 67 at the time of making your booking.
Visa Waiver Programme: each person wishing to visit the USA must have either:
1a) An e-passport – if your passport is issued after 26 October 2006. OR
1b) A Machine Readable Passport – if your passport is issued after the 26 October 2005. (It must contain a digital photograph). AND
A Visa Waiver Form (obtained at the airport on departure). OR 2) A valid passport. AND
A valid visa which must be obtained before travel from the US authorities.
Note: if you want your child to travel with a Visa Waiver form, they must
hold their own Machine Readable Passport or e-passport. ELECTRONIC SYSTEM FOR TRAVEL
AUTHORISATION TO THE USA – (ESTA)
If you are travelling under the Visa Waiver Programme from early 2009 you must also have Travel Authorisation. You can receive Travel Authorisation by completing the online form at https://esta.cbp.dhs.gov and a decision will normally be made within seconds. Please note that the Travel Authorisation is now compulsory. The Travel Authorisation is then valid for multiple entries to the US for two years, unless any answers to the YES/NO questions on the form change or a new passport is required.
NEW E-passports from 26 October 2006
From 26 October 2006 you must have an e-passport to travel to the US on the Visa Waiver Programme (VWP) if your passport is issued on or after 26 October 2006. An e-passport contains an integrated computer chip that is capable of storing information from the bio data page. E-passports are easily identifi ed as they all have a symbol on the front cover to indicate that the document contains an integrated chip.
ADVANCED PASSENGER INFORMATION (API)
If you are fl ying to the USA, Mexico, Thailand or Morocco, you must provide us with the following passport information at least one week before departure: • Passport number • Country of Issue • Country of Citizenship • Date of Birth • Sex • Expiry of passport
• Name in passport (must be same name as issued on the ticket).
Note: for customers travelling to or in transit via the USA, we will also
• Country of residence • City of residence
• The address of your fi rst night’s accommodation in the USA including full postal/ZIP code.
Customers that do not provide this information could be denied boarding at the airport.
The 1 August 2008 requirement (which has become mandatory since 12 January 2009) for passengers to obtain authorisation to travel to the USA by