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SAO-SYS-PR-00002-A

PROCEDURE

CHANGES, DEVIATIONS &

WAIVERS PROCESSES

This document is stored electronically. Printed version might not be the latest.

SAOCOM PROJECT

COMISION NACIONAL DE ACTIVIDADES ESPACIALES

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Number

SAO-SYS-PR-00002-A

Title

CHANGES, DEVIATIONS AND WAIVERS PROCESSES

Summary

Procedure that defines the processes to employ for changes, deviations and

waivers of configuration baseline.

Secondary Reference

Circulation Level

1

This document is digitally signed

Workflow Summary

State

Assignee

Action

Completed Date

Review

mpetruccioli

Approved

11-may-2012

Review

hmartirena

Approved

27-mar-2012

Approve

jmedina

Approved

11-may-2012

Changes Record

Issue Date Author PARA Description

A 12/03/2012 P. QUINTELA ALL CREATION

Comisión Nacional de Actividades Espaciales (CONAE) from Argentina owns the copyright of this document which is supplied in confidence and which shall not be used for any purpose other than that for which it is supplied and shall be only reproduced, copied or communicated, in whole or in part, for internal use of CONAE, directly or by third parties holding confidentiality agreements with CONAE. Any person other than the authorised holder obtaining possession of this document by finding or otherwise, should send it, together with his name and address, in a sealed envelope to:

Comisión Nacional de Actividades Espaciales (CONAE) – SAOCOM Project Av. Paseo Colón 751

(C1063ACH) Capital Federal ARGENTINA

(3)

INDEX

INDEX ... 3

1. OBJECTIVE ... 4

2. SCOPE ... 4

3. APPLICABLE AND REFERENCE DOCUMENTS ... 4

3.1. APPLICABLE DOCUMENTS ... 4

3.2. REFERENCE DOCUMENTS ... 4

4. DEFINITIONS AND ABBREVIATIONS ... 4

4.1. DEFINITIONS ... 4

4.2. ABBREVIATIONS AND ACRONYMS ... 5

5. ROLES AND RESPONSABILITIES ... 5

6. ENGINEERING CHANGE PROCESS ... 6

7. DEVIATIONS AND WAIVER PROCESS ... 8

(4)

1. OBJECTIVE

The purpose of this document is to define the processes to manage changes, deviations and

waivers of configuration baseline in SAOCOM project.

2. SCOPE

This procedure applies to configuration items and released baseline documentation, and shall be

employed by internal (CONAE) and external (Suppliers) personnel working in SAOCOM project to

manage changes and/or deviations/waivers of agreed baseline.

3. APPLICABLE AND REFERENCE DOCUMENTS

3.1.

APPLICABLE DOCUMENTS

SAO-SYS-PR-00001

Information/Document Management System

3.2.

REFERENCE DOCUMENTS

SAO-SYS-PL-00001

CONFIGURATION AND DOCUMENTATION MANAGEMENT PLAN

SAO-PAS-PR-00001

Non Conformances Management System

4. DEFINITIONS AND ABBREVIATIONS

4.1.

DEFINITIONS

Engineering Changes:

An engineering change is a modification or evolution of the product that have his configuration,

and therefore their specifications of design, approved or "frozen".

An engineering change supposes re-work in the design documentation and could concern

parameters like period, costs and quality.

Engineering changes can take place in any stage of the life-cycle of the product.

There are two ways to request and engineering change:

Engineering Change Request or Change Request (ECR/CR):

When the process

of change is initiated in CONAE or from CONAE towards their suppliers.

Engineering Change Proposal or Change Proposal (ECP/CP):

When the need of

the change is detected by a supplier and submits a proposal to approval for

CONAE.

Departures:

A departure is an impossibility of a product to reach its functional performance or fulfill with its

technical requirements. Being the product next the stage of manufacture, in manufacture, or

already made.

A departure is always limited, and does not imply realizing a change in the engineering

documentation.

(5)

Planned departure, that is to say that one in which there is known in advance

the inability to fulfill with the requirements. It is requested by a

Request for

Deviation (RFD)

Unexpected departure, that is to say that one that knows itself once produced

the departure. It is requested by a

Request for Waiver (RFW)

SAOCOM PLM Software:

Is a data base contained in a Product Life-cycle Management software that employ the

SAOCOM project to manage all project related information.

4.2.

ABBREVIATIONS AND ACRONYMS

Explanation of abbreviations and acronyms are self-contained in the text of document.

5. ROLES AND RESPONSABILITIES

Internal personnel and suppliers of SAOCOM project shall request Engineering Changes

and Request for Waiver/Deviation that explains the paragraphs 7 and 8 of this procedure.

Suppliers shall replicate this procedure to their subcontractors.

Processing of changes and departures on subassemblies and components of the project

SAOCOM is on the responsibility of the

Configuration Control Board (CCB).

This board

has as purpose:

·

To process the Change Request / Proposal and the Request for Waiver /

Deviation

·

To verify its integrity in terms of information and documentation of

reference

·

To evaluate and dispose (to approve or to reject) each of them

·

To authorize the use of configuration documents.

CCB is compound by:

·

The project manager

·

The configuration management responsible

·

The project planning responsible

·

The system manager

·

The contract representantive (

who processes contractual impacts

)

·

The product assurance manager

·

Additional members can participate, according requirement.

CONAE and Suppliers shall assure the integrity of project information after changes and

departures dispositions:

o

Configuration baselines shall be updated in conformance with the disposition of

approved changes and deviations. Configuration

controlled documents shall be

revised to incorporate approved changes.

CONAE and Suppliers shall record the status of interface definition data and shall ensure

that all data is consistent with its product configuration.

Suppliers shall identify and control the internal interfaces of its product and those interfaces

for which he has received delegated authority.

(6)

6. ENGINEERING CHANGE PROCESS

CHANGE REQUEST

Process Flow

Explanation

The configuration state of the product can evolve due the need of a change detected by CONAE's engineering. The change can be motivated by: · a modification in the necessity · imperfect translation of the necessity · insufficiency of the product or function against the expressed necessity

· an improvement or optimization of product

· a technical problem or anomaly · a fall in disuse

· experience feedback

The engineer who detects the need of the change, initiates a Change Request in the SAOCOM PLM Software.

Control of Configuration transfers the change request towards the technical responsible according to the application area.

The technical responsible incorporates technical specialists to evaluate the impact of the change and to generate the analyses and necessary reports. The CCB dispose the acceptance or rejection of change.

Control of Configuration closes the Change Request and assures the baseline update.

If it is necessary the issue the alert to the affected suppliers in order that they issue a Change Proposal in response to the approved Change Request.

Change Request

CONAE

Transfer to Tech. Resp.

Configuration Control Implement Change Disposition

CCB

Reject Change

Impact Evaluation

Technical responsible

Analysis

Technical specialist

(7)

CHANGE PROPOSAL

Process Flow

Explanation

The configuration state of the product can evolve due a change requested by CONAE or a change proposed by the supplier.

Any change to a configuration item, in relation with a baseline of approved configuration, will be described, well-justified and pre-classified by the supplier before sending the request for review and disposition.

The supplier initiates the process sending a change proposal employing the SAOCOM PLM Software.

Control of Configuration transfers the change request towards the technical responsible according to the application area.

The technical responsible incorporates technical specialists to evaluate the impact of the change and to generate the analyses and necessary reports that allow classify the proposal.

If the Change Proposal is classified as Minor and is based in a Change Request of CONAE the technical responsible implement the change.

If the change proposal is classified as Major or is not an answer of a CR, the technical responsible involves the CCB to define the disposition.

The CCB dispose the acceptance or rejection of change.

Control of Configuration closes the Change Proposal and assures the baseline update.

Change Proposal

Supplier

Transfer to Tech. Resp.

Configuration Control Classification Technical responsible Implement Change Disposition

CCB

Reject Change

Impact Evaluation

Technical responsible

Analysis

Technical specialist Not based on a CR Or Major Based on a CR And Minor

(8)

7.

DEVIATIONS AND WAIVER PROCESS

REQUEST FOR DEVIATION

Process Flow

Explanation

When is detected that an item will not fulfill with the requirements or the configuration baseline of the product, there begins a Request for Deviation, being this departure planned on having be detected before its occurrence. Any departure in relation with a baseline of approved configuration, will be

described, well-justified and

pre-classified for the supplier, before sending the request for review and disposition.

The supplier initiates the process sending a Request for Deviation employing the SAOCOM PLM Software. Control of Configuration transfers the Request for Deviation towards the technical responsible according to the application area.

The technical responsible incorporates technical specialists to evaluate the deviation and define if continue or not with the process.

The technical responsible decides if the request for deviation is acceptable giving place to the definition by the CCB.

In case of be considering as

unacceptable, the RFD is rejected in this step.

The CCB dispose the acceptance or rejection of change.

Control of Configuration closes the Request for Deviation and assures the baseline update.

Request for

Deviation

Supplier

Transfer to Tech. Resp.

Configuration Control Acceptable Technical responsible RFD Rejected Disposition

CCB

RFD Approved

Impact Evaluation

Technical responsible

Analysis

Technical specialist

Yes

No

(9)

REQUEST FOR WAIVER

Process Flow

Explanation

When is detected that an item does not fulfill with the requirements or the configuration baseline of the product, there begins a Request for Waiver, being this unexpected departure on having be detected after its occurrence.

Any departure in relation with a baseline of approved configuration, will be

described, well-justified and

pre-classified for the supplier, before sending the request for review and disposition.

The supplier initiates the process sending a Request for Deviation employing the SAOCOM PLM Software. Control of Configuration transfers the Request for Waiver towards the technical responsible according to the application area.

The technical responsible incorporates technical specialists to evaluate the deviation and define if continue or not with the process.

The technical responsible decides if the request for deviation is acceptable giving place to the definition by the CCB.

In case of be considering as

unacceptable, the RFW is rejected in this step.

The CCB dispose the acceptance or rejection of change. It involves the NRB depending on the disposition of the associate Nonconformance Report.

Control of Configuration closes the Request for Waiver and assures the baseline update.

Request for

Waiver

Supplier

Transfer to Tech. Resp.

Configuration Control Acceptable Technical responsible RFW Rejected Disposition

CCB

RFW Approved

Impact Evaluation

Technical responsible

Analysis

Technical specialist

Yes

No

(10)

8. ANNEX: Paper form

(To employ only in case of temporary unavailability of PLM Software, and to remit digitalized by

e-mail.)

CHANGE REQUEST FORM

Document Number

Project

Title

Date of Request

Description

Affected Items

Implemented Items

Reason for Change

Requested Change

Resolved AI/RFA/NCR

Approvals

AUTHORITY NAME DATE SIGNATURE

(11)

CHANGE PROPOSAL FORM

Document Number

Project

Title

Date of Request

Description

Requester

Organization

Effectivity

Classification

Minor

Major

Limitation of Use

Impacted Parameters

Cost Schedule Performance Interfaces Interchangeability Mechanical Electrical Thermal Qualification Maintainability Support Training Other

Detail of Impact

Affected Items

Implemented Items

Reason for Change

Requested Change

Resolved ECR/NCR

Approvals

AUTHORITY NAME DATE SIGNATURE

(12)

REQUEST FOR WAIVER / DEVIATION

Type

Waiver

Deviation

Document Number

Project

Title

Date of Request

Description

Item Designation

Reason For Request

Requester

Organization

Contract /PO

Effectivity

Adverse Effects

Classification

Minor

Major

Limitation of Use

(RFW Only)

Affected Items

Resolved AI/RFA/NCR

Approvals

AUTHORITY NAME DATE SIGNATURE

References

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