Small Business and Retail Management

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Small Business and Retail

Management

Bachelor SBRM short track programme for international

students

Teaching and Examination Regulations

Cohort 2015 – 2016

Stenden University of Applied Sciences Rengerslaan 8 Postbus 1298 8900 CG LEEUWARDEN The Netherlands Gerneral information T +31 (0)58 244 1441 info@stenden.com Course information T: +31 (0)58 244 1566/1443 E: secretariaatrbs@stenden.com

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Teaching and Examination Regulation

2015 – 2016

Bachelor’s Degree

Small Business and Retail Management short track programme, Croho number 34422

Advice given by the Programme Committee, on June 8th_{, 2015} [Consent given by the Central Participation Council,

[Adopted by the Executive Board,

on 08/27/2015 on 08/28/2015

Uniformity of the Teaching and Examination Regulation (TER)

This TER contains articles in Chapters 1 to 8 that do or do not apply to a degree programme. Where any given article (paragraph) does not apply, this is indicated with the applicable article (paragraph).

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1 General

Article 1

Definition of terms

In this TER, the following terms mean:

specialisation: a specialisation within the programme as referred to in Article 7.13 WHW, not being an Associate Degree programme or a minor;

Associate Degree programme: a specialisation within the programme as referred to in Article 7.13 WHW, not being an Associate Degree programme or a minor;

objection, appeal and complaints desk: facility as referred to in Article 7.59a WHW; Examination Appeals Board: board as referred to in Article 7.60 WHW;

Executive Board: the management of the institution as referred to in Article 1.1 and 10.8 WHW;

competence: an integral whole of professional knowledge, attitude and skills a person needs to perform adequately within relevant professional contexts;

EC: European credit, see credit;

examination: concluding part of a programme as referred to in Article 7.3 WHW or the propaedeutic phase as referred to in Article 7.8 WHW;

examination committee: committee as referred to in Article 7.12 WHW;

examiner: person as referred to in Article 7.12c WHW, not being a student or extraneus; extraneus: a person who is registered for a full-time or part time programme as an extraneus as referred to in Article 7.32 and 7.36 WHW;

Code of Conduct for International Students: code code of conduct for international students of higher education, as applicable from 1 August 2014;

institution: Stenden University of Applied Sciences;

central participation council: council as referred to in Article 10.17 WHW;

practical exercise: a unit of study as referred to in Article 7.3 paragraph 2 WHW in which the accent is on the practical preparation for the practice of a profession and for the practice of a profession in connection with the education in a work time programme, in so far as these activities take place under the supervision of the institution. A practical exercise can be given shape in a project, assignment, design, thesis, oral presentation, undergoing industrial placement, participation in an excursion or working in (theme) groups;

programme committee: committee as referred to in Article 10.3c WHW;

programme year: a period that starts on 1 September and ends on 31 August of the next calendar year, and for those who register as of 1 February, the period that starts on 1 February and ends on the last day of February of the next calendar year;

programme variation: a programme can be offered in the full-time, part time or work time variation;

post- propaedeutic phase: the main phase of the programme immediately following the propaedeutic phase;

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practical exercise: a unit of study as referred to in Article 7.3 paragraph 2 WHW in which the accent is on the practical preparation for the practice of a profession and for the practice of a profession in connection with the education in a work time programme, in so far as these activities take place under the supervision of the institution. A practical exercise can be given shape in a project, assignment, design, thesis, oral presentation, undergoing industrial placement, participation in an excursion or working in (theme) groups;

curriculum: the cohesive whole of units of study taught by the programme;

propaedeutic phase: propaedeutic phase of the programme, as referred to in Article 7.8 WHW;

ProgRESS.www: student information system;

school day: all days which in the annual schedule are usually not designated as holidays, Saturdays, Sundays or regular public holidays are school days; Saturdays may only be intended for taking interim examinations and/or tests and/or final examinations; School-/Cluster and Staff Participation council: council as referred to in Article 10.25 WHW;

student: a person who is registered at the institution as a student as referred to in Article 7.32 WHW;

students’ charter: charter as referred to in Article 7.59 WHW;

academic year: the period that starts on 1 September and ends on 31 August of the next calendar year;

PDP coach (Personal Development Coach): the person who is designated on behalf of the programme to, amongst others, advise students on their studies, choice and planning processes, aimed at effective study progress;

credit: unit for calculating the study load as referred to in Article 7.4 WHW, whereby 1 credit is equal to 28 hours of study;

interim examination: an examination of knowledge, insight and skills as referred to in Articles 7.3 and 7.10 WHW, the outcome of which is expressed by a mark and which constitutes the conclusion of a unit of study;

test: part of an interim examination to which a mark by an examiner is attached; TER: teaching and examination regulation as referred to in Section 7.13 WHW; WHW: Higher Education and Research Act.

Article 2

Contents of the TER

1. This TER sets out the applicable procedures and rights and obligations per

programme in relation to teaching and the propaedeutic examination and the post-propaedeutic examination.

Article 3

Scope of application of the TER

2. This TER applies to the teaching and examinations of the Bachelor’s Degree

programme Small Business and Retail Management full-time, Croho number 34422, 8

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Small Business and Retail Management work-study, Croho number34422, Associate Degree programme Small Business and Retail Management full-time, Croho number 80010, Small Business en Retail Management work-study, Croho number 80010, hereinafter referred to as: the programme.

3. The Executive Board can establish an Associate Degree programme in the

Bachelor’s Degree programme as referred to in paragraph 1. If applicable, this TER will apply to the Associate Degree programme.

4. This TER is applicable to the students and extraneï who are registered for the programme, and to the prospective students and the prospective extraneï who request to be admitted to the programme.

5. If the programme is considered a joint programme, these regulations will apply fully, unless the agreement on which the joint programme is based provides otherwise.

6. If the programme has one or more specialisations, these regulations will apply fully, unless the agreement(s) on which this specialisation/these specialisations are based provide otherwise.

7. The TER applies to the cohort 2015-2016. The TER from 2014-2015 and earlier applies to the cohorts of 2014-2015 or earlier. In case of amendments to the TER of one or more previous cohorts, a transitional provision will be added to the TER.

Article 4

Adoption and term of the TER

1. This TER will be adopted by the Executive Board, after having heard the central participation council in accordance with Article 10.20 of the WHW.

2. The programme committee must be given the opportunity annually in good time to assess this TER and give advice on them to the Head of School. The programme committee must send a copy of this advice to the School-/Cluster and Staff Participation Council (SCMR and SMR).

3. The TER will apply for the duration of the academic year. The regulations may not be amended during the academic year, unless this is necessary as the result of force majeure and it does not disproportionally prejudice students. An interim amendment will require the prior approval of the Executive Board.

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2 Admission to the programme

Higher Education and Research Act (WHW): 7.8a, 7.24, 7.25, 7.26, 7.27, 7.28, 7.29.

Article 1

Prior education requirements for programmes

1. To enrol in a higher education programme, the prior education requirement is a diploma in pre-university education (VWO) or general senior secondary education (HAVO) or a diploma from a middle-management programme or of a specialist programme as referred to in Article 7.2.2, first paragraph, of the Adult and

Vocational Education Act (WEB)(level 4). For the purposes of this article, a diploma referred to in the first sentence will be equated with the diploma of the vocational education programmes designated by ministerial regulation, referred to in Article 7.2.2, first paragraph, under c, of the WEB.

Article 2

Further prior education requirements for programmes

1. In addition to the prior education requirements referred to in Article 1, the following further prior education requirements apply for direct admission to the programme. a. With a dutch diploma in Senior secondary vocational education (mbo)

level 4. All diplomas level 4 except the following: Techniek en procesindustrie, Zorg en Welzijn, Voedsel, Natuur en Leefomgeving

b. With a dutch diploma in General senior secondary education (havo) - Profiel Economie en Maatschappij: direct admission

- Profiel Natuur en Techniek: Economie of M&O in course program - Profiel Natuur en Gezondheid: Economie of M&O in course program - Profiel Cultuur en Maatschappij: Economie of M&O in course program c. With a diploma in pre-university education (vwo):

- Profiel Economie en Maatschappij: direct admission

- Profiel Natuur en Techniek: Economie of M&O in course program - Profiel Natuur en Gezondheid: Economie of M&O in course program - Profiel Cultuur en Maatschappij: Economie of M&O in course program

Article 3

Special further prior education requirements for the Education in

Primary Schools Programme (pabo)

Not Applicable

Article 4

Testing of special further prior education requirements for the

Education in Primary Schools Programme (pabo)

Not Apllicable

Article 5

Additional examination ex. Art. 7.25 sub 4 WHW

1. The Executive Board may decide that a person in possession of a diploma referred to in Article 1 who does not meet the conditions referred to in Article 2 may

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nevertheless be enrolled, on condition that a test shows that substantively similar requirements have been met. These requirements must be met before the

programme starts. In case of an additional test, the knowledge of the required subjects or the required level referred to in Article 2 will be tested.

Article 6

Additional requirements for the purposes of a professional profile /

education concept

Not Applicable

Article 7

Admission to the fast track for students with a vwo certificate

NOT APPLICABLE

Article 8

Admission to the special track as intended in Art. 7.9b WHW

NOT APPLICABLE

Article 9

Colloquium doctum (entrance examination age 21 years and over)

1. The Executive Board may exempt persons aged twenty-one years and over who do not meet the prior education requirements referred to in Article 1, nor have been exempted from them pursuant to Art. 7.28 WHW, from such prior education requirements if an examination given by a committee to be formed by the Executive Board shows suitability for the education in question and sufficient mastery of the Dutch language to be able to take the education successfully. 2. The programme requirements for the entrance examination, as intended in

paragraph 1 are:

The entry requirements to be examined will be included in the Education and Examination Regulations (OER) for the course. The entrance examination for persons aged twenty-one years and over is general in nature and includes the following components, tested digitally: IQ test elements (analogies, number series, figures), business economics, English and motivation. The data is compiled into a report, sent to the designated contact for the course, describing the positive and negative aspects of the candidate’s suitability for study. Students wishing to take the course in dual form must, in addition to the 21+ test, attend an intake

discussion with their dual team leader to investigate the suitability of the workplace to support the vocational side of the study programme. The course’s Examination Committee will ultimately determine whether the candidate can be admitted as a student.

3. The Executive Board may depart from the age limit referred to in paragraph 1 in respect of a diploma issued outside the Netherlands, which, in the person’s own country, gives access to a programme at an institution of higher education. The Executive Board may also depart from that age limit in special cases if no diploma can be submitted.

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Article 10 Job requirements for part-time programmes

NOT APPLICABLE

1. For the purpose of enrolment in a part-time programme, the Executive Board may set

requirements for performing work while taking the programme.

2. In the case that the Executive Board designates work as units of study, requirements may be set for the work.

Article 11 Admission to work-study programmes, job requirements

1. Extraneï are not admitted to work-study programmes.

2. The practice of the profession of a work-study programme takes place on the basis of a contract concluded on behalf of the university of applied sciences by the programme, the student and the company or organisation where the profession is practised.

3. The contract referred to in the second paragraph must at least contain provisions on: the term of the contract and the duration of the period or periods of professional practice, the supervision of the student, the part of the qualities in relation to

knowledge, insight and skills that a student should have acquired at the end of the programme and should be achieved while practising the profession, as well as their assessment, and the cases and way in which the contract can be terminated

prematurely.

4. Anyone wanting to be admitted to a work-study programme must at the time of admission or no later than six months afterwards have a contract as referred to in the second paragraph. If the requirement referred to in the preceding sentence is not met, the person concerned will be deemed not to have met the conditions to participate in the work-study programme. This means that the Examination Committee can then decide to deny the student admission to the work-study programme. The student will be informed in writing of a decision as referred to in the preceding sentence.

5. If a contract as referred to in the second paragraph is terminated prematurely as a result of attributable failure of the student, the student will be given the opportunity for a period of six months at most to conclude a new contract as referred to in the second paragraph. If this does not work, the student will be deemed no longer able to meet the conditions for participation in the work-study programme. This means that the Examination Committee can then decide to deny the student admission to this programme. The student will be informed in writing of a decision as referred to in the preceding sentence.

Article 12 Exemption on the basis of other diplomas ex. Art. 7.28 WHW

1. Anyone who has been awarded a degree (bachelor's or master's) and anyone who has passed a propaedeutic examination at a higher education institution will be exempt from the prior education requirements referred to in article, without prejudice to paragraphs 4 and 5 of this article.

2. Anyone who is admitted to university or higher professional education in a country which is a State Party that has ratified the Convention on the Recognition of Qualifications concerning Higher Education in the European Region (Dutch Treaty Series (Trb.) 2002, 137) will also be exempt from the prior education requirements, without prejudice to the right of the Executive Board under Article IV.1 of the

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aforementioned Convention to show a substantial difference between the general requirements for access in the country where the qualification was obtained and the general requirements laid down by or pursuant to this Act.

3. The Executive Board, after advice from the Examination Committee, will grant exemption from the prior education requirements referred to in articles 1, 7 and 8 to a person who possesses a diploma issued in the Netherlands or not which is considered by ministerial regulation at least equivalent to the diploma referred to in the relevant paragraph, without prejudice to the third and fourth paragraphs. The Executive Board may grant exemption to a person who possesses a diploma issued in the Netherlands or not which is not included in the ministerial regulation referred to in the first sentence, if in the opinion of the Executive Board, after advice from the Examination Committee, that diploma is at least equivalent to the provisions of articles 1, 7 and 8. If a diploma issued outside the Netherlands is concerned, the Executive Board may determine that no examinations or

components of examinations will be taken until proof has been furnished to the satisfaction of the Examination Committee of sufficient mastery of the Dutch language to be able to undergo the education successfully. The Executive Board, after advice from the Examination Committee, may also determine that the person concerned will not be enrolled as long as the proof referred to in the preceding sentence has not been furnished.

4. Indien bij ministeriële regeling nadere vooropleidingseisen als bedoeld in artikel 7.25 WHW en opgenomen in artikel 2, zijn vastgesteld kan de bezitter van een diploma geen examens afleggen voordat hij op een door het College van Bestuur te bepalen wijze op grond van een aanvullend onderzoek heeft aangetoond te beschikken over de kennis en vaardigheden waarop de eisen, bedoeld in artikel 2 betrekking hebben. 5. Het College van Bestuur kan bepalen dat de bezitter van een diploma als bedoeld in

art. 1 niet kan worden ingeschreven indien dat bestuur van oordeel is dat de nadere vooropleidingseisen, bedoeld in artikel 2 van dien aard zijn dat redelijkerwijs

verwacht kan worden dat niet tijdens het eerste jaar van inschrijving voor de opleiding op grond van een aanvullend onderzoek als bedoeld in het vierde lid aangetoond kan worden dat betrokkene beschikt over de kennis en vaardigheden waarop die eisen betrekking hebben. Het College van Bestuur bepaalt op welke wijze betrokkene op grond van een aanvullend onderzoek met het oog op de inschrijving vrijgesteld kan worden van die eisen.

6. The requirements to be set for the test, referred to in paragraphs 4 and 5, are included in Art. 13.

Article 13 Additional test pursuant to Art. 7.28 paragraphs 3 and 4 WHW

1. If a prospective student has a propaedeutic diploma (university of applied sciences (hbo) or academic university (wo)), a hbo degree diploma or a wo degree diploma, but does not meet the further prior education requirements referred to in Article 2, in the additional test, the knowledge of the required subjects or the required level, referred to in Article 2, will be tested.

2. If a prospective student has a foreign diploma that is equivalent to a havo or vwo diploma but does not meet the further prior education requirements referred to in Article 2, in the additional test the knowledge of the required subjects or the required level, referred to in Article 2, will be tested and requirements with respect to mastery of the Dutch or English language will be set.

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3. If a prospective student as referred to in paragraph 2 wants to enrol in a Dutch language programme, the diploma NT2-second level must demonstrably have been obtained. This requirement may be departed from for a prospective student with an equivalent German diploma.

If a prospective student as referred to in paragraph 2 wants to enrol in an English language programme, the prospective student must demonstrably have obtained an IELTS score six.

A test comparable to an IELTS-test score 6.0 means: a. TOEFL10 Paper: 550;

b. TOEFL Computer: 213; c. TOEFL Internet: 80: d. TOEIC11: 670;

e. Cambridge ESOL12: CAE – C.

Article 14 Admission to the post-propaedeutic phase

A student can be admitted to the post-propaedeutic phase of a programme in different ways:

1. The requirement for enrolment in the programme after the propaedeutic examination is possession of a diploma of a propaedeutic examination of that programme which has been passed.

2. Het College van Bestuur kan vrijstelling verlenen van de in het eerste lid bedoelde eis aan de bezitter van een al dan niet in Nederland afgegeven diploma, indien dat diploma naar het oordeel van het College van Bestuur ten minste gelijkwaardig is aan het in het eerste lid bedoelde getuigschrift. Indien het een buiten Nederland afgegeven diploma betreft, kan het College van Bestuur daarbij bepalen dat geen examens of onderdelen daarvan worden afgelegd dan nadat ten genoegen van de desbetreffende Examencommissie het bewijs is geleverd van voldoende beheersing van de Nederlandse taal voor het met vrucht kunnen volgen van het onderwijs. 3. In departure from the first paragraph, at the request of the person who is enrolled,

the Examination Committee can already allow that person to take one or more components of the final examination before the student has passed the propaedeutic examination of the relevant programme.

An intake discussion with the course manager will investigate whether exemptions can be made based on comparable curricula and/or a prior portfolio. The following considerations apply to all exemptions for the course:

a. all proposed exemptions will be assessed on an individual basis;

b. all proposed exemptions will be submitted to the Examination Committee for inclusion in their final deliberations.

The above applies to candidates participating in a Prohbo programme as validated by the course; qualifications obtained previously; and exemptions for candidates with several years’ relevant work experience.

For the dual study option in particular, candidates with relevant work experience wishing to apply for an exemption are required to compile a portfolio that includes a competence assessment by the candidate themselves and their immediate line manager. This portfolio will form the basis for a criterion-driven interview following

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a fixed format (criterion-driven interview form), after which the conversation will expand into more standard intake questions in accordance with an intake form. Separately, a first year final examination for English and BE/BA will be taken to determine whether these areas may also be exempted.

Article 15 Associate Degree Transfer

1. Students who have been awarded a degree, as intended in Art. 7.10b, paragraph 1 WHW, are entitled to follow a Bachelor’s degree programme in Higher Professional Education. The Executive Board may thereby determine which other units of study must also be followed in the Bachelor’s degree programme in question.

Article 16 Legal protection

1. A (prospective) student may lodge objection with the Executive Board within six weeks of the date against general decisions on admission via Elf@stenden.com . Before deciding, the Executive Board will obtain advice from the Disputes and Complaints Committee.

2. The decision on an objection can be appealed at the Higher Education Appeals Tribunal in The Hague.

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3 Curriculum

Higher Education and Research Act (WHW): 6.13, 7.2, 7.4, 7.4b, 7.7, 7.8, 7.8a, 7.8b, 7.9, 7.9b, 7.11, 7,13, 7.14

Article 1

Assessment of the Teaching and Examination Regulation

1. The Executive Board is responsible for the regular assessment of the Teaching and Examination Regulation (TER) . It will assess the time demands deriving from the TER that are imposed upon the students for the purpose of monitoring and, where necessary, adapting the study load.

Article 2

Aim of the programme

1. The programme is intended to teach students such knowledge, attitude and skills in the field of van Small Business and Retail Management that when they complete the programme they are able to perform professional duties in that field and are also eligible for any continued programme. After completing the programme, students should be able to work independently as practitioners of professions and with a critical attitude, and the students should possess competences at higher professional education level as referred to in Annex A.

Article 3

Structure and study load of the programme

1. The Bachelor degree programme has a study load of 240 credits, of which 60 credits belong to the propaedeutic phase and 180 credits belong to the post-propaedeutic phase.

2. The Associate degree programme has a study load of 120 credits, of which 60 credits belong to the propaedeutic phase and 60 credits belong to the post-propaedeutic phase.

3. The Associate and Bachelor degree programmes are both full-time and suitable for dual form study. They are provided by the School of Commerce.

4. The full-time Bachelor programme offers three graduation paths: Retail

Management (180 EC), Fashion Retail (180 EC) and Small Business (180 EC). The dual Bachelor programme offers only the Retail Management (180 EC) graduation path.

5. Students can choose to follow either variant of the course (switch between dual and full-time) or change to a different level of study (AD or Bachelor). Students should inform the course secretariat of their intention to switch and follow the procedures described on the course page on the Stenden Intranet.

6. Students who have been awarded an Associate Degree and who follow the Bachelor’s degree programme must follow the units of study prescribed by the Executive Board. The students must consult the applicable Examination Committee in that regard.

7. For students taking the programme in the form of work-study, the periods in which work is done in professional practice will be considered a unit of study, in so far as this work is performed under supervision of the programme. The following

requirements are set for this work:

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a. the duration of the periods in professional practice for the Bachelor Degree programme is: 160 weeks and for the Associate Degree programme is: 80 weeks. Students are required to undertake at least 24 hours of professional activity per week over this period, of which 10 hours must be specifically directed to work-based learning. The study load is linked to this practical component (see paragraph 6b);

b. the study load of the periods in professional practice is

Bachelor degree programma:48 EC; Associate degree programme: 24 EC; c. each period must be structured so that the student is able to develop the

competences to the level specified for that period in the contract between the institution, student and company;

d. units of study that are carried out in professional practice must be concluded with an examination.

Article 4

Language used in teaching

1. The work-study programme is taught in Ducht. The courses in the full-time programme are taught in Dutch as well as English, unless:

a. the course relates to a different language;

b. the course is given in the context of a guest lecture by a guest lecturer who speaks a different language;

c. the specific nature, structure or quality of the course, or the origin of the students necessitates the use of a different language. The Executive Board had adopted a Code of Conduct for this purpose for the use of languages other than Dutch in teaching.

2. In a programme taught in Dutch, literature in other languages may be used.

Article 5

Provisions for students with a functional limitation

1. The Head of School will offer students with a functional limitation an educational environment which is equivalent as far as possible to that of students without a functional limitation and offers equivalent opportunities to succeed in one’s studies. The Study & Disability Regulations, as attached to the Students’ Charter as an appendix, provide for the necessary and agreed facilitation of the persons concerned.

Article 6

Composition of the propaedeutic phase

1. The propaedeutic phase has three aims: a. orientation; b. referral; c. selection. 2. The propaedeutic phase of the programme contains the units of study as referred to

in Annex B, with the corresponding study load (60 credits in total).

Article 7

Composition of the post-propaedeutic phase

1. The post-propaedeutic phase of the programme -as well as the specialisation(s) attached to it - contains the units of study as described in Annex C, with the corresponding study load (180 credits in total).

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Article 8

Composition of the Associate Degree programme

1. The Associate Degree programme as referred to in Article 3, Paragraph 5 contains the units of study as described in the relevant Annex with the corresponding study load.

Article 9

Minor

1. A minor is a coherent optional programme of 30 credits in total that is taken in the post-propaedeutic phase, not being a specialisation.

2. The minor a student takes is related to the student’s ambitions and is clearly

related to the end competences of the programme. The minor should be an addition to the other components of the programme the student is taking.

3. The Examination Committee of the School that developed the minor is responsible for the contents of the minor and must see to it that the minor at least meets the requirements set in the following paragraph.

4. The minors offered by the institution are placed at the beginning of the programme year on the website accessible to all students. The website must at least state:

a. which minors the institution offers;

b. whether the offer of the minor is or is not bound by a minimum number of participants;

c. what procedure is used in registering for a minor; d. what requirements apply for admission to the minor;

e. which school is responsible for the contents of the minor and who is responsible within the school;

f. which components the minor comprises, including the number of credits and the method of testing and resitting each component.

5. During the programme year, the contents of a minor may not be changed. In departure from the preceding sentence, a minor offered cannot be taught in case of insufficient interest, provided it is stated on the website referred to in paragraph 4 that a minimum number of participants is required in order for the minor to be taught.

6. A minor can be taken only if the propaedeutic examination has been passed and at least 120 credits have been obtained.

7. Irrespective of the foregoing, the admission of a student to a minor will require the approval of the Examination Committee of the programme taken by the student. The Examination Committee may choose to publish a list of minors that students may take without personally having to ask for permission.

8. Besides the minors offered by the institution, students can take minors by way of

www.kiesopmaat.nl. Admission of a student to a minor by this route requires approval from the Examination Committee of the programme where the student is enrolled.

Article 10 Studying abroad

1. Studying abroad is subject to Stenden’s policy that a maximum of 90 credits of the curriculum (30 theory credits and 60 placement credits) can be taken abroad. 2. Students require prior written permission from the Examination Committee of the

programme to be able to study abroad.

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4 Examinations and diplomas

Higher Education and Research Act (WHW): 7.10, 7.10a, 7.11, 7.12c, 7.19a, 7.33

Article 1

The examinations of the programme

1. In the programme the propaedeutic phase is concluded with an examination and the post-propaedeutic phase with a final examination. If an Associate Degree programme is attached to the programme, the propaedeutic phase will be concluded with an examination and the post-propaedeutic phase with a final examination.

2. The examinations referred to in the first paragraph will be passed if all units of study of the relevant phase or programme have been passed (examination and mark together), or an exemption has been granted from them.

3. The final examination in the post-propaedeutic phase cannot be passed until the propaedeutic examination has been passed or an exemption has been granted from taking it.

4. The Examination Committee will determine the results of the examinations referred to in the first paragraph after it has examined whether the student has complied with all obligations applicable to the examination in question.

5. The Examination Committee will award a diploma to the student who has passed an examination and also meets the further statutory requirements. One diploma will be awarded per programme. No propaedeutic diploma will be awarded to a student who has obtained an exemption from the Examination Committee from taking this phase of the programme.

6. The Executive Board will retain passed examinations and the related papers for a period of at least seven years.

Article 2

Award of degrees

1

1. The Examination Committee will award the Bachelor’s Degree of Business

Administration on behalf of the Executive Board if the final examination in the post-propaedeutic phase has been passed for students beginning their studies in cohort 2012 and later. Students from cohort 2011 and earlier who are successful in the final examination will be awarded the Bachelor’s Degree of Commerce.

2. In case of education worldwide, the memorandum “Line of Conduct for Dutch

Education Worldwide” of the Minister of Education, Culture and Science (OC&W) will apply.

3. The Examination Committee will award the Associate Degree of Business

Administration on behalf of the Executive Board to a student who has passed the examination of an Associate Degree programme for students beginning their studies in cohort 2012 and later who have passed the examination of an Associate Degree programme. Students from cohort 2011 and earlier who have passed the examination of an Associate Degree programme will be awarded the Bachelor’s Degree of Commerce.

1_{The exact title awarded with the degree may vary in accordance with the Quality in Diversity Act.}

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Article 3

Diplomas

1. The Executive Board will use the model of the diplomas and establish the appendices referred to below with due observance of Article 7.11 WHW. The following must be stated at any rate:

a. the name of the programme and the institution that provides the programme, as listed in the Central Register of Higher Education Study Programmes (CROHO);

b. which units of study the examination covered; c. if applicable, which minor was passed;

d. if applicable, what qualification to practise a profession is attached to the diploma;

e. what degree was awarded by the Executive Board;

f.

at what time the programme was last accredited or passed the initial accreditation

of new programmes;

2. The units of study of the examination and the minor passed will be mentioned in a certified annex, in which the number of credits and mark obtained will also be listed. The mark referred to in the preceding sentence will be expressed in whole numbers as referred to in article 19 of Chapter 5.

3. The Examination Committee will add a diploma supplement to a diploma of the final examination passed that matches the standard format agreed by Europe. The purpose of the diploma supplement is to provide insight into the nature and content of the completed programme, partly with a view to international recognisability of programmes. The diploma supplement, written in Dutch or English, must at least contain:

a. the name of the programme and the institution that provides the programme,

b. whether it is a programme in university education or a programme in higher professional education,

c. a description of the content of the programme, and d. the study load of the programme.

e. the Grading Table of the programme as given in article 9

Article 4

Award of diplomas

1. As proof that the examination was passed, the Examination Committee will award a diploma with the diploma supplement.

2. A student who is entitled to the award of a diploma should request this in writing (by e-mail) from the course secretariat: examencommissie.rbs@stenden.com. The student should enclose an excerpt from the Progress online study system showing all study outcomes achieved.

3. A student who is entitled to the award of a diploma may request the Examination Committee not to award it in accordance with rules to be adopted by the Executive Board.

4. If a student discovers an error on his or her list of marks, the student must immediately contact the ESR – Information & Registration Centre. If no error is discovered there, the student must respond to the Examination Committee in writing within four school weeks after the final mark of a unit of study is determined.

5. The date on the diploma is the date on which the Examination Committee has established that the student has fulfilled the conditions. The procedural condition

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for awarding a degree diploma is that the student must be enrolled in the programme at the time of awarding.

Article 5

Signing of diplomas

1. The diploma will be signed on behalf of the Executive Board:

a. by the chairman and secretary of the Examination Committee or their deputies;

b. by the student.

2. The Diploma Supplement to the diploma referred to in article 3 will be signed and provided with the name of the chairman of the Examination Committee and secretary, or their deputies.

3. The names of the persons authorised to sign will be registered in a signature register.

Article 6

Dates of marks and award of diplomas

4. At the start of each academic year, the Examination Committee will set the dates on which the marks referred to in article 1 are determined, with due observance of the third and fourth paragraphs in article 1.

5. At the start of each academic year, the Head of School will set the dates on which the diplomas referred to in article 3 will be awarded in a public ceremony.

6. The mark on the propaedeutic examination will be determined at least twice a year, at the end of the programme year, after the marks on the last resits have been processed. At the student’s request the mark can also be determined in the interim in the course of the programme year.

Article 7

Cum laude scheme

1. A student must submit a request to the Examination Committee to grant the classification “Cum Laude” to the propaedeutic diploma of the Bachelor’s Degree

programme or the Associate Degree programme attached thereto. The request

must be accompanied by a list provided by the student of all marks the student obtained on the basis of which the student believes the student is entitled to the classification Cum Laude.

2. A student must submit a request to the Examination Committee to grant the classification Cum Laude to the Associate Degree diploma. The request must be accompanied by a list provided by the student of all marks the student obtained on the basis of which the student believes that he or she is entitled to the classification Cum Laude.

3. A student must submit a request to the Examination Committee to grant the classification “Cum Laude” to the bachelor’s degree diploma. The request must be accompanied by a list provided by the student of all marks the student obtained on the basis of which the student believes the student is entitled to the classification Cum Laude.

4. The Examination Committee will judge whether the classification “Cum Laude” is to be granted.

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5. If declared applicable in paragraph 1 of this article, the Examination Committee will grant the classification "Cum Laude" if the student meets the following conditions upon receiving the propaedeutic diploma:

a. The weighted average based on the credits obtained for all marks obtained is 8.0 or higher;

b. The student must be awarded at least a pass mark for all units of study of the propaedeutic phase without taking any resits;

c. The student may be given an exemption for a maximum of 25% of the total credits.

d. If units of study have been marked as insufficient/sufficient/good/outstanding, the student must have obtained a ‘good’ for at least 80% of these units. e. If a student has taken additional units of study not included in the compulsory

curriculum, they are not included in the calculation of the weighted average; f. Exemptions are not included in the calculation of the weighted average. 6. The Examination Committee will grant the classification Cum Laude if the student

meets the following conditions upon receiving the Associate Degree diploma and/or

bachelor’s degree diploma:

a. The weighted average based on the credits obtained for all marks obtained is 8.0 or higher;

b. The student must be awarded at least a pass mark for all units of study of the propaedeutic phase without taking any resits;

c. The student may be given an exemption for a maximum of 25% of the total credits.

d. If units of study have been marked as insufficient/sufficient/good/outstanding, the student must have obtained a ‘good’ for at least 80% of these units.

e. The student has been awarded a mark of at least 8.0 for the graduation thesis. f. If a student has taken additional units of study not included in the compulsory

curriculum, they are not included in the calculation of the weighted average; g. Exemptions are not included in the calculation of the weighted average.

Article 8

Declarations

1. A student who has passed more than one interim examination and to whom no diploma as referred to in article 4 can be awarded will receive on request, provided within a year after the student deregistered, a declaration to be issued by the relevant Examination Committee in which at least the interim examinations are listed which the student passed.

Artikel 9

Grading table

The grading table shows how the grades achieved by students are distributed among the various components of the study programme. A study component is understood to be one that attracts study points (ECs), such as the end-of-year examination, a module, the thesis etc. The grading table only shows grades for study components that students have successfully passed. Considering the course maintains a minimum pass mark of 5.5, only figures between 5.5 and 10 will appear in the grading table, which will include all passing grades achieved by students for the various study components over the past three academic years. The table is updated annually. The grading table of the SBRM Ad and SBRM Bachelor programme are given below:

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SBRM- bachelor SBRM-Associate degree

Cijfer % Cumulatief Cijfer % Cumulatief

10 0% 0% 10 0% 0% 9,5 0% 0% 9,5 0% 1% 9 1% 2% 9 3% 4% 8,5 1% 3% 8,5 2% 6% 8 9% 12% 8 15% 21% 7,5 8% 20% 7,5 8% 29% 7 22% 42% 7 23% 52% 6,5 17% 59% 6,5 13% 65% 6 24% 83% 6 21% 86% 5,5 17% 100% 5,5 14% 100%

The tables are composed of grades awarded in the academic years 2011-2012, 2013-2014 en 2013-2013-2014

Clarification:

With an average score of 8, an SBRM student will be among the best 10% of all students on the Bachelor programme. In the AD programme, a student with an average score of 8 will be among the best 22% of all students on the course. The grading table can be used when a student needs to compare their Stenden grades with, or convert them to, a grading system at a different (foreign) university

Article 10 Legal protection

1. A student who disagrees with a decision by the Examination Committee on the basis of the provisions in this chapter can lodge an appeal against this with the Examination Appeals Board (COBEX).

2. It is possible for a student to lodge an appeal against the decision of the COBEX with the Appeals Tribunal for Higher Education in The Hague.

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5 Examinations and marks

Higher Education and Research Act (WHW): 7.3, 7.10, 7.12b, 7.13

Article 1

Examination

1. An examination is attached to every programme.

2. An examination is attached to the propaedeutic phase of the programme. 3. An examination is attached to the post-propaedeutic phase of the programme.

Article 2

Unit of study

1. A programme is a coherent whole of units of study, aimed at realising well-defined targets in the area of knowledge, understanding and skills which anyone completing the programme should possess.

2. A unit of study can relate to the practical preparation for professional practice and to the practice of the profession in connection with the education in a work-study programme. in so far as these activities are carried out under supervision by the Executive Board.

Article 3

Interim examination

1. An interim examination is attached to each unit of study. Each interim examination comprises an examination of the knowledge, understanding and skills of the

examinee, as well as an assessment of the outcomes of that examination. 2. If the interim examinations of units of study belonging to a programme or

propaedeutic phase of a Bachelor’s Degree programme have been passed, the examination will have been taken, in so far as the Examination Committee has not stipulated that the examination must also contain an examination to be conducted by them on their own as referred to in the second paragraph.

3. Under conditions to be set by them, the Examination Committee can stipulate that not every interim examination has to be passed in order to establish that the examination has been passed.

Article 4

Forms of interim examinations

1. The units of study of the curriculum are tested in the manner and in the form indicated in the appendix with the composition of the propaedeutic and post-propaedeutic phase.

2. The units of study are assessed by means of an interim examination, which may consist of one or more separate tests.

3. An interim examination and/or test that has to be taken by a group of students together must be organised so that it results in an individual mark for each student concerned. It must at any rate be guaranteed that the qualification "insufficient" as assessment is given to a student who has not made enough effort to pass the test.

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How the specific contents are to be filled in must be stated when the assignment is formulated.

4. An interim examination offered as a resit in the same programme year must have the same form on all occasions.

5. Departure from the preceding paragraph is possible in case of force majeure or if it is not possible for organisational and/or educational reasons to offer a resit in the same form as at the first opportunity in the relevant programme year. In that case, the resit may have a different form, but it will have to meet the equivalency

requirements as referred to in Article 8 of this chapter.

Article 5

Study contract

1. A student with a functional limitation may request the Examination Committee to be given the opportunity to take the tests in a way adapted as much as possible to his or her individual limitation. The procedure is described in the Study and

Disability Regulations, as attached to the Students’ Charter as an appendix.

2. A student who satisfies the criteria of the Financial Support of Student Topsporters Regulation as included as an appendix to the Students’ Charter can request an adapted examination and test schedule from the Examination Committee, which - if this is possible in the opinion of the Examination Committee and not onerous for the programme - is as far in line as possible with the student’s individual

possibilities.

3. Agreements resulting from the requests referred to in paragraphs 1 and 2 will be set out in an individual study contract.

Article 6

Written Knowledge Tests

NB: Knowledge is tested by means of a year test in the first and second study years. In the third and fourth, testing may take place at the modular level; these are known as module tests. Notably for both annual and module tests, these must take place under examination conditions. This means that the test must be carried out under the

supervision of one or more staff at a particular time and place. Exceptions to this may be made following written permission from the Examination Committee.

1. Provision will be made to sit at least three knowledge tests under examination conditions per academic year. The number of tests to be sat will be determined by the Examination Committee each year and announced no later than the start of the academic year in the annual testing timetable as published on Istenden (student page).

2. In departure from the first paragraph, only one testing opportunity will be offered per academic year for a unit of study for which no formal education has been provided over that year. To clarify, following the last academic year in which the unit of study was offered, there will be two further opportunities to take the test. 3. The date, time, duration and location of each test will be announced via Istenden no later than one week beforehand. Barring unforeseen circumstances, published date, time and duration of each test are final.

4. For tests taking place under examination conditions, students are required to register via Progress in a timely manner. The registration window will be published on the Istenden notifications page. The responsibility to remain fully informed of

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the testing timetable and registration windows rests with the individual student. See article 8 for a further description of the registration procedure.

5. A student who is unable to attend a test should register for the following instance. In exceptional cases, the Examination Committee may decide to deviate from this rule for a student’s benefit.

6. Year test (first study year): If, following four attempts, a student has not met the minimum standard for year test, a further four opportunities to do so will be offered in the second study year.

7. Year test (second study year): If, following four attempts, a student has not met the minimum standard for the second year’s year test, all available opportunities to resit this examination will be offered over the following study years.

8. Module test (third and fourth study years): If, following four attempts at the knowledge test (including standard module tests), a student has not passed a module, the entire module or a conversion module of equal value must be repeated.

9. Where a student takes a test multiple times, the highest score will be used and the student will retain the grades already awarded for other tests within the module. 10. Additional rules relating to a test will be announced in advance on the course’s

official notification pages (online on Istenden).

11. Questions from English-language course elements will be presented in English and students must answer them in English.

12. When resitting a test, it remains the student’s responsibility to determine to what extent the module’s subject matter and/or points structure may have changed in the interim.

Article 7

Oral examinations and tests

1. Not more than one student at a time may be tested orally, unless the Examination Committee has decided otherwise.

2. An oral test or examination will not be administered in public, unless the

Examination Committee or the examiner in question has decided otherwise in a special case at the student’s request.

3. When an oral examination and/or a test with a study load of at least 28 hours is administered, a second examiner must be present or the examination and/or test must be recorded by using audiovisual means.

4. An oral test may be retaken twice.

Article 8

Assignments

1. An assignment is a form of test and is part of the module examination.

2. Where a group working collectively on an assignment experiences collaboration difficulties and does not report these immediately to their module contact, it is not entitled to any additional consideration for this.

3. Feedback on the assignment should be provided by the module contact, lecturer or tutor at least once over the course of the module.

4. Unless otherwise stated in the module book, assignments should be handed in no later than 5pm on the module’s final teaching day, in the appropriate in-tray at the

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department’s office if written, or if digital to the lecturer or in the group course on Blackboard.

5. The student is required to retain their own copy of all written and digital assignments in the appropriate format.

6. The module contact is responsible for assessing the assignment – or delegating this task – based on a list of assessment criteria. Where significant variation is observed in the assessment of an assignment the module contact may ask for a second assessment by the testing committee. This may also be done at random. 7. Every written or digital assignment handed in must meet the following general

minimum assessment criteria:

a. The assignment should be legible;

b. The assignment should be clean, in good condition and complete;

c. For group assignments, each member of the group should be able to show that he/she has made a proportional contribution to the project. For a written assignment, such as a report, this information should appear in the foreword or afterword.

8. An assignment may be retaken once in principle.

9. Should a student wish to retake an assignment, he/she should request this in writing (by e-mail) within two weeks of publication of the result. In the dual variant, the student would request the retake from the course coach. In the full-time variant, the student would request the retake from the module co-ordinator. 10. The retake should be handed in no later than the final day of the term following the

one in which the assignment was originally given. Exceptions will only be made in the case of unforeseen circumstances (see also Section 8, article 2), in which case the student should appeal to the Examination Committee.

11. The course handbook (module book / annual handbook / graduation handbook) may contain further regulations relating to retakes.

Article 9

Active partitipation

1. Unless otherwise stated in the course handbook, in order to award a grade for active participation, the minimum attendance at required learning activities in the student’s group is 80%.

2. The lecturer/turor is entitled to withhold a student’s points for active participation if he/she considers there that there is an important reason to do so.

3. Before deciding to withhold a student’s active participation points, the lecturer/tutor should warn the student that they are at risk of this. This warning should be

recorded in writing or appear in the minutes for that learning activity. If, following this warning, there remains an important reason in the lecturer/tutor’s opinion to withhold the points, he/she may decide to do so. This decision should also be recorded in writing or appear in the activity’s minutes. Examples of good reasons to withhold points include: not taking minutes; non-attendance as chairman or

minutes secretary; not meeting learning objectives; not meeting commitments. This is not an exhaustive list.

4. No rights can be derived from non-attendance at meetings.

5. Participation cannot be retaken in principle. In the case of unforeseen

circumstances, the student may request a replacement assignment from the Examination Committee.

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Article 10 Extra resit opportunity

1. If a student has not passed one unit of study while having successfully passed all other units within the same year of study, one further resit may be requested for the unit of study the student did not pass

2. The extra resit may be requested from the Examination Committee by sending an email to: examencommissie.rbs@stenden.com. Students who started their course program in September need to send their request before July 1st_{. Students who}

started their program in February need to send their request before January 1st_{. If}

the request is granted, the student will be offered the additional resit in the educational period that follows the last period of their study year.

3. If the request is done for a unit of study that comprises more than one test (e.g. modules), a study agreement will be set out between the student and the

Examination Committee. In the agreement the forms and conditions for the extra resit will be stated.

Article 11 Order of examinations and tests

1. The examinations and tests of the units of study of the propaedeutic examination and the final examination can be taken in a random order within the phase in question, except as stipulated in the provisions in the following paragraphs of this article.

2. The examinations or tests of the units of study mentioned below cannot be taken until the units of study indicated next to them have been passed:

a. The third study year may only be accessed once at least the semester Service Operations Management from the second year and the second competence assessment at second-year level have been passed;

b. The graduation phase of the fourth study year can only be accessed once the student has passed all units of study except for a maximum of one unit from study years two, three and the first semester of study year four. The student should arrange a discussion with the graduation phase co-ordinator to assess whether all prerequisites for access to this phase have been met.

3. Irrespective of the provisions in the preceding paragraphs, a minor can be taken only if the provisions of Article 9 of Chapter 3 are fulfilled.

Article 12 Requirements set for examinations and tests

1. For each examination and test, the course must make known the requirements set for taking that examination or test, so the student can prepare as well as possible. The course module books and annual handbooks will therefore contain:

a. the weightings assigned to the various components of the examination; b. the calculation for the floor standard – this gives the minimum score required

to pass;

c. the assessment criteria for all components attracting points;

d. the final deadlines (dates and times) for learning activities (reports, papers, assignments, etc.) as well as to whom and how (on paper, digital, etc.) they must be handed in, if this would have an impact on assessment.

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e. how often the various components may be retaken or resat and how this is organised;

f. the manner in which the examination will take place;

g. the calculation for the report grade that will result from the individual assessments in the module.

For tests taken under examination conditions, the test form will indicate which tools and resources are permitted.

2. The module books and annual handbooks will be made available digitally on Blackboard prior to the start of the module.

3. Each opportunity to take an examination or test within a programme year offered as a resit must be equivalent to the previous opportunity with respect to its content, level and difficulty.

4. If a student has not passed a unit of study in the programme year in which the student took the unit of study, and still wants to take an examination or test in that unit of study in the next programme year, the requirements of the programme year in which the student took the education will apply.

PRIOR TO INTERIM EXAMINATION

Article 13 Registration procedure for examinations and tests

1. For written examinations and tests the student must adhere to the following registration procedure for participation in written examinations and tests: a. The student must register digitally for an opportunity to take a written

examination and/or test, unless specified otherwise. After registering, the student must print out a proof of registration.

b. If a student cannot register for a test and/or examination, the student must contact the ESR-Test Service Bureau before the closing time for registration:

toetsservicebureau@stenden.com.

c. Registration means mandatory participation in the test and/or examination and taking an opportunity, except in force majeure situations.

d. All secretaries of Examination Committees must report to ESR Test Service Bureau before the beginning of each programme year the number of examination and test opportunities offered to a student of the relevant programme. If this number of opportunities is exceeded, the registration for participation in the test and/or examination in question will be blocked. e. ESR Test Service Bureau will publish the programme year test schedules for

each programme at the start of the programme year on the Stenden intranet (www.Istenden.com/Student). The definitive schedules will be published not later than two school weeks before an examination period.

f. A student must always present a request to change registration for a test and/or examination to the secretary of the Examination Committee for assessment, except in force majeure situations. After permission from the secretary of the Examination Committee, ESR Test Service Bureau can process the permitted changes until two working days before the start of the test week/period until 12.00 noon.