The ABCs of using
social network
approaches to
design and
evaluate health &
development
programs
Harnessing the Potential of
Social Networks
Overview
1. What is social network analysis (SNA)?
2. SNA and intervention design
3. SNA-based intervention planning 4. SNA and monitoring & evaluation
A theoretical perspective applied to research and programs
• Recognizes that individuals interact with, learn from,
and get information from other people
• Focuses on relationships, not individuals
Social network analysis: What is it?
“Who delivers the message, and in what
interpersonal context, may be just as, if no more important, than the message itself, and may result in better, more relevant, and perhaps more effective programs.”
Social Network Analysis: Theory and
Methods
• Views world as nodes and connectors
• Key technique in sociology, anthropology, biology,
communications, information science
Network grid
For women, probe on: husband, mother, mother-in-law, co-wives
Entire social network in one village in Bandiagara: Influence
Womens Mens
Nominated
Distinguishing characteristics of SNA
Network Analysis Traditional Analysis
Unit of analysis
Structure of ties affects individuals and their relationships
Individuals and their attributes
Determinants of behavior
Structure and
composition of ties
Socialization into norms Metrics Betweeness, centrality,
cohesion, density
Characteristics, attitudes, behaviors
Presentation/ analysis
Why a social network focus?
• Women and men make
decisions not as individuals but as actors in a social system.
• Social structures are resources
to diffuse and support innovations
SOCIETY
COMMUNITY
RELATIONSHIPS
How do networks support diffusion?
Social Influence Social Learning Social Support Single innovator More innovators10
Social networks influence diffusion
through….
Social learning
Network members exchange ideas and information; and
evaluate the relative benefits of innovation Social influence Network members follow norms of gatekeepers to gain approval and avoid conflict.
Networks and Adoption
Adoption is higher when an individual is:
- Highly interconnected
- Centrally located in their network
- In a network with others who support and
practice the innovation
- In an open network that supports exposure to
Overview
1. What is social network analysis (SNA)?
2. SNA and intervention design
3. SNA-based intervention planning 4. SNA and monitoring & evaluation
How do SN interventions differ from
conventional outreach approaches?
• Focused on changing flow of information and
social influence, rather than on individual behavior
• Address social norms rather than practices
• Work through informal as well as formal leaders to diffuse change through networks
• Use influencers/connectors to inform, facilitate comparison, filter conflicting information and model attitudes/behaviors
Using social networks for learning and
influence
1. Opinion Leaders / Leaders Influents
2. Strategically Targeted Groups / Groupes Stratégiquement Ciblé
3. Leaders of Established Groups / Leaders des groupes établis
4. Snowball Approach / Chacun invite trois
5. Bridges and Connectors / Liaison & connecteurs
6. Rewiring linkages, ties / Reconfiguration de liens
1. Engaging Opinion Leaders
What it is:
• Working with individuals who have formal power (religious leaders, clan leaders,
elected officials)
• Work with supporters or transform negative opinions into positive ones
Considerations:
• Legitimizes innovation
• Role models
• Addressing norms leads to sustainable change
2. Working with strategically
selected groups
2. Strategically Targeted Groups
What it is:
• Designing an intervention to be implemented by or within the group
• Example: Field workers lead FP discussions during water and sanitation committee
meetings
Considerations:
• Information travels easily throughout group
• Builds on existing connections
• Reinforce/support new behaviors
3. Working with Leaders of Established
Groups
3. Leaders of Established Groups
What it is:
• Work with leader of group, who in turn, coordinates/leads the group intervention
• Example: Leaders of women’s savings and loans associations trained in FP and asked to discuss during group meetings
Considerations:
• Depends on leader’s persuasiveness
4. Snowball Approach
What it is:
• One individual informs/influences/invites two friends. Those two individuals reach their friends and so on.
• Example: Chacun invite trois , peer educators
Considerations:
• Effective in reaching “hard-to-reach” groups
• Participants “own” intervention
5. Activating & Supporting Bridges
and Connectors
What it is:
• Intervene through individuals who interact with two or more unconnected groups
• Create or break bridge ties to strengthen or weaken information diffusion
• Example: CBD workers bridges clinics and
clients, mothers-in-law bridge FP information to daughter-in-law
Considerations:
• Can diffuse information between groups
6. Rewiring Linkages or Ties
What it is:
• Purposely connecting individuals who would otherwise not interact with each other
• Example: creating elder learning groups to
connect women elders; connecting MOH staff in different technical areas by rearranging
office space
Considerations:
• Strengthens communication flow
• Difficult to purposively change current network
Application of SNA: Study and Plan
Assess Determine who has most risk
Learn who is marginalized and how to reach them Program design:
Who
Identify leaders, alternative role models. advocates
Identify who people feel comfortable talking with Identify cliques
Program design: What
Identify information sources and flow Assess quality of communication
Program Monitoring
Assess how information flows Map community changes
Application of SNA: Act
Strengthen relationships and communication
• Map networks and create linkages to services
• Develop referral systems
Build community support • Build support for and incorporate marginalized
Social Networks in Action: Youth Peer
Program
Provide multiple role models and ensure diffusion throughout the network
Selection of peer leaders
− with highest # of nomination − who represent cliques
− who are bridges
Social Networks in Action:
NGO/AIDS and Youth Networks
Map NGOs
• who they reach, services, activities
Assessment
• Reliance on central coordinating bodies
• Need to decentralize to smaller sub-networks
• Few youth/minority serving organizations
Strategy:
• Build networks of youth organizations beyond NGO/AIDS
Overview
1. What is social network analysis (SNA)? 2. SNA and intervention design
3. SNA-based intervention planning
Project TJ Example:
Process for designing SN interventions
1. Formative research identifies structure of social networks and FP attitudes of network members
2. Visioning exercise 3. Define intervention
goals and objectives
How will the community be different as a result of this
program?
What will you see and hear as you walk through the community in five years?
Design Process (cont.)
4. Develop criteria for selecting SN intervention
• Example: scalable, build on existing networks,
gender perspective, potential for sustained change
5. Brainstorm interventions (using resources such as research results, selection criteria, taxonomy of SN
approaches)
• Identify problem to address (e.g. male opposition)
• Brainstorm SN intervention approaches
• Prioritize/select intervention(s)
Tool: Social Network Design Grid
Who will influence? Who will be influenced? What activities? SN approach(es) Mothers-in-law • Daughters-in-law • SonsTeas with mothers-in-laws
Activity-based discussions facilitated by animators
MILs talk with others
Snowball Grin members via social leader • Grin members • Their wives • Other male friends
Animators catalyze reflective dialogs with grin leaders
Request to talk with others
Informal leaders of groups Snowball MOH supervisors and CHWs • Male social groups
CHWs visit grins and give clinic tour
Reconfiguring networks
Problem: FP use among newly married couples considered unacceptable
Overview
1. What is social network analysis (SNA)? 2. SNA and intervention design
3. SNA-based intervention planning
Theoretical considerations for
measuring innovation diffusion
•
Need to monitor implementation
and change at multiple levels
•
Theory of change draws from:
•
Individual behavior change models
(Health Belief Model,
Trans-theoretical)
•
Ecological models
Social network approaches to
monitoring and evaluation
Monitoring Include process indicators related to networks 36 Methods • Ego-centric mapping conducted with a representative sample generalizable to entire population • Measure changes in network structure and member attitudes
Socio-centric network mapping
1. Explains how information and influence diffuse through entire network 2. Guides development of interventions toharness social learning and influence
Ego-centered network mapping
1. Measures the effect of interventions on individual
knowledge, attitudes and practices
2. Identifies changes in the way information and influence diffuse 3. representative
sample generalizable to entire population
Network properties Flow of fertility/FP info through network partners Mean/% of network Size and composition of women’s network % who report network partners use FP Social factors Perception that husband and network partners support FP Couple communication (index score) Woman/couple efficacy for FP use Community catalyzing capacity Ownership/ participation among members to interventions % of members with favorable attitudes Cohesive social network supporting FP use Individual changes Use of FP services Men/women with unmet need Proportion of segments p/year
with met need for effective FP
Method continuation
40 http://tinyurl.com/terikunda-jekulu