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(1)

Services

and Support

Related to

Manufacturing,

Assembly and

Test Stands

(2)

Services

Kistler has the solution to meet your

measurement requirements. More than

just hardware, you are offered a

compre-hensive range of services related to the

use of Kistler products.

Please don

'

t hesitate to contact us for any

kind of support.

Before and After Purchase

Our portfolio of services is at your

dispos-al from the day you make fi rst contact.

Long before you even think about buying

anything we provide essential support in

the form of advice, engineering and test

measurements. A wealth of services, from

simple hotline inquiries to comprehensive

maintenance agreements, is also opened

up after purchase if you decide on one of

our solutions.

Our Place or Yours

We provide our services at the point of

need. On your premises or your

custom-er's site, in one of our Calibration or

Train-ing Centers, or in one of our production

facilities – whatever makes sense as the

most effi cient option for you.

Global Service Management

The global presence of the Kistler Group

guarantees prompt, expert, worldwide

support for your Kistler systems. Our

ser-vice technicians are represented in all of

world's commercial centers and speak

your language.

(3)

Contents

Kistler Services

4

Consulting and Engineering

5

Consulting, Planning and Engineering

5

Application Advice and Planning

6

On-Site Support

7

Support with Commissioning and System Optimization

7

Training and Courses

8

Force Measurement with Piezoelectric Sensors

9

Torque Measurements with Kistler Instrumentation

9

Measuring Machine Tool Cutting Forces

10

Basic Knowledge of maXYmos, CoMo and DMF-P Product Families

10

NC Joining System and Force-Displacement Measuring System Courses

for Operators and Users

11

NC Joining Systems Course – Basic Knowledge and Practical Exercises

11

Conversion, Repair and Spare Parts

12

On-Site Service

13

Factory Repair

13

Kistler Calibration Service

14

Factory Calibration

14

In-situ Calibration

15

Calibration Service

16 ... 23

Calibration and Reference Equipment

24 ... 25

Test Equipment

26 ... 28

Web Services

29

Services on the Internet

29

Kistler CAD Download Service

30

Kistler Online-Support

30

(4)

Kistler Services

Technical Consulting

Experienced specialists from all application

sectors stand ready to help you. Kistler's

consulting services focus on assistance

with delineating the measurement task,

developing the solution, choosing a

suit-able measuring system and designing the

installation.

Repair Service

In the event of measuring chain damage

or failure, Kistler experts play a key part

in minimizing machine or production line

downtime.

Training

Kistler undertakes meticulous in-service

training of its engineers and technicians

in its own Training Centre to keep their

know-how at the cutting edge. We also

hold regular seminars on special topics of

interest to our customers.

Calibration

Kistler offers calibration services that

en-sures regular checking of measuring

ac-curacy. This service can also be provided

in-situ if required. Kistler also fully

docu-ments and archives individual sensor

cali-bration dates and intervals. We also offer

a range of calibration laboratory and

in-si-tu calibration equipment.

Test Equipment

Kistler provides its customers with

rent-al equipment that can be used to solve a

specific application problem.

Information

To keep customers up to date with all of

the latest developments, Kistler displays

expert know-how at exhibitions, trade

fairs, conferences, symposia and

custom-er seminars. Data sheets, instruction

man-uals, application descriptions and many

other publications are available to them in

hardcopy or electronic form.

Consulting and Engineering

• Application advice and design

Engineering for special designs

• System optimization

• Development

• Preliminary and custom tests

Commissioning

• Commissioning

• Installation

• Related support

• Initial calibration

Training

• Basic training

• Service and calibration seminars

• System training

• Workshops

• Customer training

• Operator and user training

• Kistler Application Center

Repair Service

• Product testing

Replacement products

• On-site diagnostics and repair

Consumables

• Repair desk

• Conversion

• Spare parts

Bridging repair equipment

Parts and accessories

Calibration Service

• Factory calibration

• Machine capability analysis (MCA)

• Accredited calibration (Swiss Calibrati

-on Service (SCS) or German Calibrati-on

Service (DKD))

• Calibration equipment

• In-situ calibration / calibration service

Web Service

• Kistler CAD Download Service

• Documentation

• Software tools and firmware updates

(5)

Consulting and Engineering

Application Advice and Planning

You are the specialist in your particular

ap-plication – we have decades of experience

in developing measurement solutions.

The earlier you get in touch with us, the

more closely a measurement solution can

be tailored to your application.

We will gladly meet with you in the

pre-liminary phase of the project to discuss a

variety of solutions and arrive at a

mutu-al system concept. Trust based on

confi-Consulting, Planning and Engineering

Free access to 3D CAD

models of Kistler products for designing

your system:

http://kistler.partcommunity.com

Kistler CAD Download Service

+ Measuring range and measurement

results confirmed as early as the

proj-ect planning phase

+ Technical feasibility clarified

+ System characteristics evaluated

be-fore any new technology deployed

+ Cost savings achieved through early

optimization of design

Advantages of Preliminary and

Custom Tests

dentiality is the cornerstone of a

success-ful collaboration.

Preliminary and Custom Tests

Our specialists perform test measurements

in our laboratories or on your site as

re-quired.

This enables key parameters to be

deter-mined in the project planning phase, so

basic technical requirements can be

em-bodied in concept and design from an

early stage.

Engineering and Special Designs

Our experienced development team can

develop special solutions for you where

standard products do not suffice.

(6)

Application Advice and Design

Kistler Engineers Design Alternative Solutions and System Concepts for You

Ordering No. 9981A1

Scope Analysis, identification of various alternative solutions,

setting up test programs, definition of requirements for components for specific solutions

Requirements Availability of clear report

Documentation Brief report, specification for special designs Location On Kistler's premises or on site, by agreement

Provider Kistler application specialist (engineer/technician)

Preliminary and Custom Tests

Ordering No. 9954FY

Scope Performance of custom preliminary tests or as designed by a Kistler application specialist Requirements Availability of test plan

Documentation Brief report

Location On Kistler's premises or on site, by agreement

Provider Kistler application specialist (engineer/technician), measurement technician

Charge basis According to time and effort

Engineering and Special Designs

Ordering No. 9981A2

Scope Development of all types of special sensors and adapters, detailed development of alternative methods of mounting Kistler products in the customer's systems or test rigs

Requirements Availability of definition of requirements

Documentation Working drawings and mounting diagrams, cost estimate Location On Kistler's premises or on site, by agreement

Provider Kistler design team (engineer/designer)

Charge basis According to time and effort

Consulting and Engineering

(7)

System Optimization

Ordering No. 9956A2

Scope Development of proposals for optimizing existing systems. The objective is to boost productivity through shorter cycle times and improved material efficiency, and increase product quality through more accurate measurement. Evaluation of the proposals through trial runs with additional check measurements.

Requirements Availability of clear report Documentation Brief report

Location On site

Provider Kistler application specialist (engineer/technician)

Charge basis According to time and effort

Language English and/or local language

Our experienced service technicians help

you integrate the mechanical and

con-trol aspects of the Kistler system into your

production line. The process and an

eval-uation strategy for quality assurance are

specified jointly. The definitive parameter

configuration, and quality limits in

particu-lar, are the responsibility of the user.

The operator is then provided with

intro-ductory technical training on the station

with troubleshooting tips.

Support with Commissioning and System Optimization

On-Site Support

+ All components correctly mounted

and connected

+ Systems optimally configured

+ Your employees familiarized with

use of the system

+ Safe handling

+ Problems solved quickly on the spot

+ Competitive advantage and cost

savings through quick and effective

commissioning

Advantages of Commissioning

and Related Support

Support with Commissioning

Ordering No. 9956A1

Scope The defined Kistler system is mounted in the customer's production installation for the first time and commissioned. The support provided by the Kistler service technician is tailored to the customer's resources. Introductory training of the customer's personnel in operating the system is also provided.

Requirements Mounting and system specification available, materials and equipment available, preparation as agreed carried out

Documentation None

Location On site

Provider Kistler service technician Charge basis According to time and effort

Language English and/or local language

+ Boosting of productivity through

higher material efficiency, stable

processes and improved product

quality

+ Competitive edge and cost savings

through systems tailored to your

individual requirements

(8)

Training and Courses

Industrial measurement is driven by the

need for economy and efficiency. As your

know-how and personal experience plays

a part in solving measurement problems,

customer training is becoming

increasing-ly important.

Kistler's webpage allows you to gain an

overview of the courses currently offered

to our customers.

Please visit

www.kistler.com

for detailed

information. Click the required country

and then "Training".

Basic and Product Training, Special Application Sectors

The courses are enriched by the active

in-volvement of participants sharing their

ex-periences. There is plenty of opportunity

to discuss specific practical problems.

(9)

Basic Courses

Force Measurement with Piezoelectric Sensors

Training Objective

The participant will be in a position to design, commission and main-tain a force measurement system in their test setup or installation.

Contents

The basic course provides an introduction to piezoelectric mea-surement and gives participants important tips on sizing, mounting, cabling and operating torque sen-sors. Practice in handling torque measuring chains is provided in workshops.

The various alternative methods of mounting are learned with reference to practical application examples.

Ordering No. 9941-TM1

Course contents – Design and principle of operation of piezoelectric force sensors – Mounting and assembly

– Preloading and maximum allowable loads – Direct force and force shunt measurement concept – Design of measuring chains

– Signal processing from sensor to voltage output Training concept Presentations and practical exercises on models

Target group Users, measurement technicians, designers and process plant engineers Number of participants 6 ... 12

Location As required by customer

– In one of Kistler's training rooms – On the customer's site – At a neutral location

Course duration 1 day (9:00 am – 4:30 pm)

Language English and/or local language

Charge basis Course fee per participant

Torque Measurements with Kistler Instrumentation

Training Objective

The participant will be in a position to design, commission and main-tain a torque measurement system in their test setup or installation.

Contents

The basic course provides an introduction to torque measure-ment and gives participants important tips on sizing, mounting, cabling and operating torque sen-sors. Practice in handling torque measuring chains is provided in workshops.

The various alternative methods of mounting are learned with reference to practical application examples.

Ordering No. 9941-TM3

Course contents – The basics of torque measurement technique

– Design and principle of operation of the different torque measuring

systems

– Mounting and assembly – Torsional vibration – Couplings

– Maximum allowable loads – Design of measuring chains

– Signal processing from sensor to voltage output Training concept Presentations and practical exercises on models

Target group Users, measurement technicians, designers and process plant engineers Number of participants 6 ... 12

Location As required by customer

– In one of Kistler's training rooms – On the customer's site – At a neutral location

Course duration 1/2 day (9:00 am – 2:00 pm)

Language English and/or local language

Charge basis Course fee per participant

Basic Course

(10)

Application Courses

Advanced Manufacturing Application Course

Cutting Force Measurement on Machine Tools

Training Objective

Participants will be able to perform unsupervised measurements on machine tools with piezoelec-tric cutting force dynamometers and interpret the data obtained from turning, milling and drilling processes.

Contents

This application course provides an introduction to cutting force measurement and allows the participants to gain initial experi-ence with real measurements on machine tools. In addition to attending various lectures, the participants can perform measure-ments on machine tools under

supervision. The resultant data is then discussed in the group and made available to the participants together with the course docu-mentation.

Ordering No. 9941-M1

Course contents – Basics of electric multicomponent force measurements – Cutting forces and parameters in machining – Fixed and rotating cutting force dynamometers – Handling measuring systems and acquisition data – Measurement interpretation

Training concept Presentations and practical demonstrations and exercises on suitable machine tools

Target group Technical personnel from the machining sector Number of participants 5 ... 10

Location As required by customer

– Kistler Instrumente AG, Winterthur, Switzerland – On customer request in-situ, system availability provided

Course duration 1,5 days (8:30 am – 5:00 pm)

Language English and/or local language

Charge basis Course fee per participant

XY Monitoring

Basic Knowledge of maXYmos, CoMo and DMF-P Product Families

Training Objective

Participants will be able to de-sign, implement and maintain a monitoring system. This includes measurement, evaluation strategy, QA concept, backing up and updating.

Contents

The course focuses on practical exercises with the maXYmos, the DMF-P and the CoMo Control-Monitor system. Simulators and demonstration systems are avail-able to course participants, but there is always also the possibility of investigating participants' ap-plication examples.

Ordering No. 9941-M5

Course contents – The Basics of XY Monitoring

– CoMo, DMF-P and maXYmos families of products – XY monitor control concepts

– Workshop: Practical setting up of a monitoring system – Data export and QA concepts

– System housekeeping: backup, firmware update and troubleshooting Training concept Supervised hands-on training with simulators and demonstration units Target group Users, application specialists and system administrators

Number of participants 6 ... 12

Location As required by customer

– In one of Kistler's training rooms – On the customer's site – At a neutral location

Course duration 1 day (8:30 am – 5:00 pm)

Language English and/or local language

(11)

NC Joining System Courses

Range of NC Joining System Courses

Operators and User Courses for NC Joining Systems and Force-Displacement Measuring Systems

Training Objective

Trained technical personnel will be able to exploit the advantages of Kistler systems even more ef-fectively. This includes interpreting and attributing changes in the measurement results. Machine faults and downtime will often be prevented in advance.

Contents

Tailored to prior knowledge and requirements. The focus is on the characteristics of the particular machine – particularly evaluation and system diagnostics.

Ordering No. 9941-M3

Course contents – Design and composition of NC joining systems – Basic concept and rules for operating system

– System calibration (force and displacement)

– Backing up system configuration – Data export and QA concepts

– Software tools required for documentation Training concept Introduction to customer's own system

Target group System operators, system administrators and QA managers Number of participants Up to 4

Location On customer's site

Course duration 2 – 3 hours; several groups can be accommodated on each day

Language English and/or local language

Charge basis Course fee per participant

NC Joining Systems Course – Basic Knowledge and Practical Exercises

Training Objective

Custom product training. Presenta-tion and workshop. Key topics by agreement. Also suitable as a refresher course.

Contents

Contents tailored to prior knowl-edge, requirements and target group. General setting up and op-eration of system through system diagnostics to integration with the PLC of a machine.

Ordering No. 9941-M4

Course contents – Basic characteristics and measurement fundamentals

– Parameter configuration from commissioning through to process optimization

– Basic concept and rules for operating system

– System calibration (force and displacement)

– Backing up and restoring system configuration – Data export and QA concepts

– Software tools required for documentation – Maintenance, design and implementation

Training concept Presentation and practical exercises on demonstration units Target group System operators, system administrators, QA managers and service

technicians Number of participants 4 ... 8

Location As required by customer

– In one of Kistler's training rooms – On the customer's site – At a neutral location

Course duration 1 to 3 days / depending on agreed contents

Language English and/or local language

(12)

Conversion, Repair and Spare Parts

Kistler's Service Department assists with

replacement and recommissioning of

com-ponents and systems. On-site repairs must

be individually approved. Our application

experts also provide support with

conver-sion of machines and optimize the systems

in conjunction with your technicians.

System Adaptations

Our measuring and joining systems can be

flexibly adapted to meet changed

applica-tion requirements. Kistler's Service

Depart-ment supports you with the design work,

with conversion or expansion, and with

re-commissioning of our systems.

System Failure

In the unexpected event of your Kistler

sys-tem failure, you can rely on our Repair

Ser-vice. You can benefit from the following

in-dividual services:

On-site system diagnostics

On-site component replacement

Bridging repair equipment on request

On-site repair

Factory repair

Bridging repair equipment on request

Product Testing,

Spare Parts Ranges

and On-Site Diagnostics

+ On-site diagnostics

+ Telephone support

+ Condition monitoring

+ Maintenance and repair

+ Ensuring long-term system availability

+ Factory repair

+ Equipment and component

replacement

+ Remote maintenance

(13)

Conversion, Repair and Spare Parts

On-Site Service

Use on Customer

'

s Site

Ordering No. 9956A3

Service On-site use of a service technician to repair test equipment, a measuring or an NC joining system

Charge basis According to time and effort

Note Mechanical and electrical integration of our system and programming of the machine's controller are the responsibility of the customer. Qualified technical personnel must therefore be present over the period

for which the service is used.

Language English and/or local language

Factory Repair

Repair of Kistler Components

Ordering No. 9997

Service Repair of system components in a Kistler Repair Center Charge basis According to time and effort

(14)

Kistler offers a complete service

cover-ing every aspect of calibration:

• Test equipment calibration

• Accredited calibration laboratories

(Swiss Calibration Service (SCS) and

German Calibration Service (DKD),

ANSI ASQ National Accreditation

Board/ACLASS (US))

• Comprehensive operational testing

• Wide-ranging certification documen

-tation

Kistler Calibration Service

Kistler Calibration Service

Established quality guidelines necessitate

regular calibration of your sensors and

measuring instruments.

Calibration determines the relation

be-tween the measured value and a reference

value. The measuring equipment used for

calibration is traceable to national

measure-ment standards and subject to

internation-ally harmonized quality assurance.

Calibration certificates document the values

measured during calibration and the

condi-tions under which it is carried out.

Depending on the situation, one of the

fol-lowing is recommended in practice:

Kistler factory calibration

Kistler in-situ calibration

What is calibrated?

Kistler's Calibration Service carries out

direct calibration of your:

Force sensors and dynamometers

Torque sensors

Charge amplifiers

NC joining systems with integral force

monitoring

Process forces in the force shunt mode

or indirectly via the strain experienced

by the machine's frame

Custom partial ranges

Custom setups and force application

configurations

Calibration leads to

• accurate and reliable measurements,

• internationally comparable measure

-ments and

• mechanically compatible similar

products

Calibration at a Glance

How long does the calibration remain

valid?

Specification of calibration intervals is

ba-sically the responsibility of the user and

depends on how often the produced

workpieces are used and the extent to

which they affect safety.

+ Standardized calibration under

laboratory conditions

+ Continuous calibration over the entire

measuring range

+ Direct availability of our factory

infrastructure when repair or

adjustment needed

Advantages of Factory Calibration

Factory Calibration

For factory calibration, a Kistler sensor or

measuring amplifier is sent in by the

cus-tomer to the nearest Kistler Service

Cen-ter, which calibrates it in its laboratory. If

a Service Center is not equipped to

car-ry out the required calibration, it is

auto-matically passed on to a competent Kistler

laboratory. Reference standards must be

calibrated in an accredited calibration

lab-oratory. Kistler operates its own accredited

calibration laboratories for its most

com-monly encountered measurands.

(15)

Kistler Calibration Service

In-situ Calibration

The In-situ Calibration Service of the

Kistler group ensures force calibration can

be performed on the spot with minimum

downtime – whether this is in production,

development or the test facility.

What's the procedure involved?

Your Kistler service technician brings the

complete calibration unit right to the point

of use. Calibration is best carried with the

sensors mounted. This ensures all of the

factors (force shunt, operating

tempera-ture, etc.) are taken into account.

Calibration method

In-situ calibration involves loading the

frame of your machine under conditions

that are as realistic as possible. The

resul-tant output signal is recorded and

com-pared with the reference signal measured

at the same time. Depending on the

mounting situation of the measuring

sys-tem, different methods of calibration can

be used:

Operating point calibration

Step by step calibration at several

points

Continuous calibration

Calibration with adjustment

+ Minimization of the idle time of your

measuring systems and machines

+ Costs reduced by assembling sensors

in larger groups for calibration

+ No packing and shipment costs

+ No transport risks

+ Problems solved right on the spot

+ On-site expertise for service and

questioning

Advantages of In-situ Calibration

Machine capability analysis

The load is repeatedly increased to a

pre-defi ned number of points to obtain

infor-mation about the magnitude and

scat-ter of the measured variable. This is used

to determine and traceably certify the

ma-chine capability (Cm, Cmk, etc.).

Measurement traceability

One central requirement of quality

assur-ance is traceability of the utilized

measure-ment systems and references to

nation-al standards. Kistler's In-situ Cnation-alibration

Service meets these DIN EN ISO 9000

re-quirements.

What requirements have to be met?

System availability ensured by your

scheduling

The ambient conditions at the point

of calibration must not impermissibly

affect calibration

The systems must be clearly identifi able

The force application options must

match the required calibration method

(16)

Kistler Calibration Service

Calibration Service

Accredited Calibration for Force Sensors

Ordering No. 9950F1C

Sensor type Single-component force sensor

Calibration type Step by step calibration at room temperature

Force range/components <200 kN/Fz

Scope – Inspection and operational check

– Calibration in accordance with test manual for specific Type and customer – Data archiving

Documentation Calibration certificate to ISO 17025

Location Kistler calibration laboratory (SCS 049)

Factory Calibration for Single-Component Force Sensor

Ordering No. 9953F1C

Sensor type Single-component force sensor

Calibration type Continuous calibration at room temperature

Force range/components <120 kN/Fz

Scope – Inspection and operational check

– Calibration in accordance with test manual for specific Type and customer – Data archiving

Documentation Calibration certificate

Location Kistler calibration laboratory

Ordering No. 9951F1Z1

Sensor type Single-component force sensor

Calibration type Continuous calibration at room temperature

Force range/components 400 kN < Fz <900 kN/Fz

Scope – Inspection and operational check

– Calibration in accordance with test manual for specific Type and customer – Data archiving

Documentation Calibration certificate Location Kistler calibration laboratory

Fz <120 kN

400 kN < Fz <900 kN

Fz <200 kN

Ordering No. 9951F1C

Sensor type Single-component force sensor

Calibration type Continuous calibration at room temperature

Force range/components 120 kN < Fz <400 kN/Fz

Scope – Inspection and operational check

– Calibration in accordance with test manual for specific Type and customer – Data archiving

Documentation Calibration certificate Location Kistler calibration laboratory

120 kN < Fz <400 kN

Ordering No. 9951F1Z2

Sensor type Single-component force sensor

Calibration type Continuous or step by step calibration at room temperature

(as required and possible)

Force range/components Fz >900 kN/Fz

Scope – Inspection and operational check

– Calibration in accordance with test manual for specific Type and customer – Data archiving

Documentation Calibration certificate

(17)

Ordering No. 9951F1Z-31

Sensor type Welding force calibration transmitter Calibration type Step by step calibration at room temperature

Force range/components <50 kN/Fz

Scope – Inspection and operational check

– Calibration in accordance with test manual for specific Type and customer – Data archiving

Documentation Calibration certificate

Location Kistler calibration laboratory

Fz

Fz

Kistler Calibration Service

Calibration Service

Factory Calibration for Single-Component Force Sensor

In-situ Calibration

Ordering No. 9955F1C7

Device type Unmounted sensors

Calibration type Specific to Type and application Force range Specific to Type and application Scope – Inspection and operational check

– Calibration as agreed – Data archiving Documentation Calibration certificate Cost According to time and effort

Location In-situ

Fz

Ordering No. 9955F1C-33

Device type Mounted sensors or indirect force measurement

(for example, via strain)

Calibration type Specific to Type and application, also with adjustment and recalibration

Force range Specific to Type and application Scope – Inspection and operational check

– Calibration as agreed – Data archiving Documentation Test record

Cost According to time and effort

Location In-situ

Fz

Ordering No. 9955E

Device type Charge amplifiers and monitors Calibration type Specific to Type and application Charge range Specific to Type and application Scope – Inspection and operational check

– Calibration as agreed – Data archiving Documentation Calibration certificate Cost According to time and effort

Location In-situ

(18)

Kistler Calibration Service

Calibration Service

In-situ Calibration

Ordering No. 9955FU

Device type NC joining systems Calibration type Machine capability analysis Force range Specific to Type and application Scope – Inspection and operational check

– Calibration as agreed – Data archiving

Documentation MCA certificate (Cm, Cmk)

Cost According to time and effort

Location In-situ

Fz

Ordering No. 9955F1C-32

Device type NC joining systems

Calibration type Specific to Type and application, also with adjustment and recalibration Force range Specific to Type and application

Scope – Inspection and operational check – Calibration as agreed

– Data archiving Documentation Test record

Cost According to time and effort

Location In-situ

(19)

Kistler Calibration Service

Calibration Service

Factory Calibration for Multicomponent Dynamometers and Force Plates

Ordering No. 9951F3C-35

Sensor type Multicomponent dynamometers and force plates Calibration type Continuous force at room temperature

Components Fx, Fy, Fz

Scope – Inspection and operational check

– Calibration in accordance with test manual for specific Type – Data archiving

Documentation Calibration certificate Location Kistler calibration laboratory

Ordering No. 9951F6C-35

Sensor type Multicomponent dynamometers and force plates

Calibration type Continuous force and torque calibration at room temperature Components Fx, Fy, Fz, Mx, My, Mz

Scope – Inspection and operational check

– Calibration in accordance with test manual for specific Type – Data archiving

Documentation Calibration certificate Location Kistler calibration laboratory

Ordering No. 9951F2C-37

Sensor type Rotating cutting force dynamometer (RCD), 2 components

Calibration type Continuous calibration at room temperature Components Fz, Mz

Scope – Inspection and operational check

– Calibration in accordance with test manual for specific Type – Data archiving

Documentation Calibration certificate Location Kistler calibration laboratory

Ordering No. 9951F4C-37

Sensor type Rotating cutting force dynamometer (RCD), 4 components

Calibration type Continuous calibration at room temperature Components Fx, Fy, Fz, Mz

Scope – Inspection and operational check

– Calibration in accordance with test manual for specific Type – Data archiving

Documentation Calibration certificate Location Kistler calibration laboratory

Ordering No. 9951F3C

Sensor type Multicomponent force sensor

(load washers and quartz force links)

Calibration type Continuous calibration at room temperature Components Fx, Fy, Fz

Scope – Inspection and operational check

– Calibration in accordance with test manual for specific Type – Data archiving

Documentation Calibration certificate Location Kistler calibration laboratory

Fx Fy Fz Mz Fz Mz Fz Mz F x Fy Fz Fx Fy Fz Fx Fy Mx My

(20)

Kistler Calibration Service

Calibration Service

Factory Calibration for Multicomponent Dynamometers and Force Plates

Ordering No. 9951F4C

Sensor type Fixed cutting force dynamometer, 4 components Calibration type Continuous calibration at room temperature

Force range/components –/Fx, Fy, Fz, Mz

Scope – Inspection and operational check

– Calibration in accordance with test manual for specific Type – Data archiving

Documentation Calibration certificate Location Kistler calibration laboratory

Ordering No. 9951MC

Sensor type Single-component piezoelectric reaction sensors, for example, Types 9039..., 9349A..., etc. Calibration type Continuous calibration at room temperature

Force range/components Mz

Scope – Inspection and operational check

– Calibration in accordance with test manual for specific Type – Data archiving

Documentation Calibration certificate Location Kistler calibration laboratory

Fz

Mz

Fx

Fy

Mz

Preliminary Work for Force Calibration of a Customer Setup

Ordering No. 9982F1

Description Initial work for first force calibration of a sensor setup provided by the customer

Scope As required:

– Preliminary checking – Definition of Type – Allocation of serial number – Marking

– Production of calibration schedule

– Mounting/preloading

– Grinding Location Kistler calibration laboratory Charge basis According to time and effort

(21)

Kistler Calibration Service

Calibration Service

Accredited Calibration of Torque (Strain Gage)

Ordering No. 9950M1R313 9950M1R315 9950M1R318

Torque range N·m 500 ... 5 000 500 ... 5 000 500 ... 5 000

Load steps (DIN 51309)/class 3/1 ... 2 ... 5 5/0,2 ... 0,5 8/0,05 ... 0,1

Mx Ordering No. 9950M1R513 9950M1R515 9950M1R518

Torque range N·m 5 ... 500 50 ... 500 100 ... 500

Load steps (DIN 51309)/class 3/1 ... 2 ... 5 5/0,2 ... 0,5 8/0,1

General Data

Sensor type Torque sensors and torque measuring flanges (strain gage),

e.g. Types 4501A..., 4502A..., 4503A..., 4504..., 4520A... and 4510B... Calibration type Step by step calibration at room temperature to DIN 51309

Scope – Inspection and operational check – Calibration to DIN 51309 – Data archiving

Documentation Calibration certificate to ISO 17025

Location Kistler calibration laboratory (DKD-K-37701)

Reference standard measuring system for torque calibration

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Factory Calibration of Torque (Strain Gage)

Ordering No. 9951M1R31 9951M1R51 9951M1R71

Torque range N·m 500 ... 5 000 5 ... 500 0,2 ... 5

Measuring ranges 1 1 1

Number of load steps 3 3 3

Loading direction counter- and clockwise counter- and clockwise counter- and clockwise

Load sequence upward upward upward

Repetition none none none

Mx

General Data

Sensor type Torque sensors and torque measuring flanges (strain gage),

e.g. Types 4501A..., 4502A..., 4503A..., 4504..., 4520A... and 4510B... Calibration type Step by step calibration at room temperature

Scope – Inspection and operational check – Calibration to factory standard – Data archiving

Documentation Calibration certificate

Option of measuring Calibration of measuring chain in combination with measuring amplifier chain calibration or display possible

Location Kistler calibration laboratory

Ordering No. 9951M1R32 9951M1R52 9951M1R72

Torque range N·m 500 ... 5 000 5 ... 500 0,2 ... 5

Measuring ranges 2* 2* 2*

Number of load steps 3 3 3

Loading direction counter- and clockwise counter- and clockwise counter- and clockwise

Load sequence upward upward upward

Repetition none none none

Ordering No. 9953M1R315 9953M1R515 9953M1R715

Torque range N·m 500 ... 5 000 5 ... 500 0,2 ... 5

Measuring ranges 1 1 1

Number of load steps 5 5 5

Loading direction counter- and clockwise counter- and clockwise counter- and clockwise Load sequence upward and downward upward and downward upward and downward

Repetition 1 (upward) 1 (upward) 1 (upward)

Ordering No. 9953M1R325 9953M1R525 9953M1R725

Torque range N·m 500 ... 5 000 5 ... 500 0,2 ... 5

Measuring ranges 2* 2* 2*

Number of load steps 5 5 5

Loading direction counter- and clockwise counter- and clockwise counter- and clockwise Load sequence upward and downward upward and downward upward and downward

Repetition 1 (upward) 1 (upward) 1 (upward)

* Only possible in the case of dual-range sensors

Kistler Calibration Service

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Kistler Calibration Service

Calibration Service

Accredited Calibration of Charge

Ordering No. 9950E1 9950E2 9950E3 9950E4 9950E8 9950E16

Number of channels 1 2 3 4 8 16

Device type Charge amplifiers and monitors Scope – Inspection and operational check

– Calibration according to test manual for specific Type or customer – Data archiving

Documentation Calibration certificate to ISO 17025

Location Kistler calibration laboratory (SCS 049)

Factory Calibration of Charge

Ordering No. 9953E1 9953E2 9953E3 9953E4 9953E8 9953E16

Number of channels 1 2 3 4 8 16

Device type Charge amplifiers, monitors and calibrators

Scope – Initial inspection and operational testing incl. any adjustment – Calibration and testing – Data archiving

Documentation Test certificate/Calibration certificate

Location Kistler calibration laboratory

Q U

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Kistler Calibration Service

Calibration Equipment

High-quality equipment is required for

reliable calibration. Calibration is one of

Kistler's long-established core

competen-cies. Products achieving the particularly

high degree of accuracy required have

been developed in parallel with those for

customer applications right from the outset

A selection of the most frequently used

calibration aids is to be found on the

fol-lowing pages.

Calibration Equipment

Calibration Set

Technical Data Type Z21136A100 Type Z21136A101 Type Z21136A102 Calibration sensor Type 9343A Type 9363A Type 9383A Force range kN 0 ... 70 0 ... 120 0 ... 300

Provided equipment – Press force sensor to customer requirements with Swiss Calibration

Service (SCS) calibration

– Single-channel charge meter Type 5015A... with SCS calibration – Accessories such as cables and mechanical adapters

– Documentation such as SCS calibration certificates and calibration manual

Documentation Calibration certificate

Calibration Set in Aluminum Case

Features

Comprehensive set in robust aluminum case for in-situ calibra-tion. Can be equipped with other

(25)

Kistler Calibration Service

Reference Quartz Force Link for Tensile and Compressive Forces, –2,5 ... 2,5 kN to –120 ... 120 kN

Technical Data Type 9301BK Type 9311BK Type 9321BK Type 9331BK Measuring range kN –2,5 ... 2,5 –5 ... 5 –10 ... 10 –20 ... 20 Calibrated kN 0 ... –2,5 0 ... –5 0 ... –10 0 ... –20 measuring ranges 0 ... 0,025 0 ... 0,05 0 ... 0,1 0 ... 0,2 0 ... 2,5 0 ... 5 0 ... 10 0 ... 20

Characteristics

Excellent linearity (≤0,1 %) and

SCS calibration make it particularly suitable as a reference sensor for calibration or as a factory standard.

Applications

Crash forces, impulses in under-carriages, impact testing, support and joining forces, quality control through measurement of forces on switches and monitoring of auto-matic assembly machines.

Accessories

Connecting cable Type 1631C… Force distributing cap Type 9500A…

Flange Type 9504A… Data sheet 9301B_000-107 Technical Data Type 9341BK Type 9351BK Type 9361BK Type 9371BK Measuring range kN –30 ... 30 –40 ... 40 –60 ... 60 –120 ... 120 Calibrated kN 0 ... –30 0 ... –40 0 ... –60 0 ... –120 measuring ranges 0 ... 0,3 0 ... 0,4 0 ... 0,6 0 ... 1,2 0 ... 30 0 ... 40 0 ... 60 0 ... 120 Type 9301B Type 9931A2

MN Press Force Calibration Sensor for Large Compressive Forces, 0 ... 2,5 MN to 0 ... 20 MN

Technical Data Type 9931A1 Type 9931A2 Type 9931A3 Type 9931A4 Measuring range MN 0 ... 2,5 0 ... 5 0 ... 10 0 ... 20 Calibrated meas. ranges MN 0 ... 2,5 0 ... 5 0 ... 10 0 ... 20

Sensitivity pC/kN ≈–14 ≈–10 ≈–7 ≈–5

Characteristics

Piezoelectric sensor for measuring quasistatic and dynamic compres-sion forces in the meganewton range in large industrial presses

Applications

Mobile quartz force link for check-ing and calibratcheck-ing compression forces in mechanical or hydraulic presses. Measuring the force distri-bution in large presses.

Accessories

Tapered flange Type 9588A3x Cover plate Type 9588A0x Connecting cable Type 1661A..., 1667B...

Data sheet 9931A_000-525

Reference Equipment

Reference Charge Meter for Piezoelectric Sensors

Technical Data Type 5015A... Number of channels 1

Measuring range adjustment Continuous Measuring range FS pC ±2 ... 2 200 000

Type 5015A...

Characteristics

Charge meter with LCD display and menu-driven operation; all important settings can be seen at a glance; direct display of measure-ment as well as maximum, mini-mum and average value.

Applications

Measurement of mechanical

quan-tities (pressure, force and accelera

-tion) with piezoelectric sensors.

Accessories See data sheet

Data sheet 5015A_000-297 Other Features

– SCS calibration is recommended for reference purposes – Peak display

(26)

Press Force Sensor for Compressive Forces, 0 ... 100 N to 0 ... 120 kN

Type 9323A... to 9383A...

Technical Data Type 9323AA 9323A 9333A 9343A

Measuring range kN 0 ... 10 0 ... 20 0 ... 50 0 ... 70 Calibrated kN 0 ... 0,1 0 ... 0,2 0 ... 0,5 0 ... 0,7 measuring range 0 ... 1 0 ... 2 0 ... 5 0 ... 7

0 ... 10 0 ... 20 0 ... 50 0 ... 70 Permissible tensile force kN 0 ... –1 0 ... –2 0 ... –5 0 ... –10

Sensitivity pC/N ≈–9,6 ≈–3,9 ≈–3,9 ≈–3,9

Characteristics

Compact force sensor ready for mounting, flexible adaptation, central bore.

Applications

Sensor for monitoring joining processes, measuring compression forces in presses, and for testing machines.

Accessories Flange Type 9580A... Force distr. cap Type 9582A... Adapter with female thread Type 9584A...

Adapter with male thread Type 9586A...

Data sheet 9323_000-704

Kistler Calibration Service

System for Measuring Electrode Force in Spot Welding Processes, 0 ... 5 kN to 0 ... 45 kN

Technical Data Type 9831C1... Type 9831C2... Type 9831C3... Measuring range kN 0 ... 5 0 ... 10 0 ... 45 Calibrated meas. range kN 0 ... 5 0 ... 10 0 ... 45

Sensitivity V/kN ≈1 ≈0,5 ≈0,1

Output signal V ±5 ±5 ±4,5

Characteristics

Minimum electrode distance of 3 mm, interchangeable inserts to fit different electrode shapes, highest standard of safety, mobile or stationary application, selectable measuring range.

Applications

Regular measurements for moni-toring welding robots, optimizing welding gun service lives, servicing at inspection intervals, setting up stationary welding units and

qual-ity management (ISO 9001).

Accessories

Connecting cable Type 1500A35 Inserts Type 9426Bxx

Welding and fastening monitor Type 5825A2

Welding force measuring case Type 9831C0001

Data sheet 9831C_000-535

Type 9831C1...

Type 9831C0001

Handheld Charge Amplifier

Technical Data Type 5995A Measuring range pC ±200 ... 200 000 Other features – Peak display

– Display of mechanical measurand Characteristics

Handy battery-operated design offering immediate display and evaluation, charge amplifier, preload tester and evaluation in a single device.

Applications

Force measurement with piezo-electric sensors. Regular monitor-ing measurements.

Test Equipment

Technical Data Type 9363A 9383A 9393A

Measuring range kN 0 ... 120 0 ... 300 0 ... 700 Calibrated kN 0 ... 1,2 0 ... 3 0 ... 7 measuring range 0 ... 12 0 ... 30 0 ... 70

0 ... 120 0 ... 300 0 ... 700 Permissible tensile force kN 0 ... –20 x ... –60 0 ... –144

(27)

Kistler Calibration Service

Test Equipment

Strain Gage Force Sensor for Tension and Compressive Forces, 0,5 ... 200 kN

Strain Gage Miniature Force Sensor for Compressive Forces, 0,1 ... 200 kN

Technical Data Type 4576A0,5... Type 4576A1... Type 4576A2...

Measuring range kN 0,5 1 2

Technical Data Type 4577A0,1 Type 4577A0,2 Type 4577A0,5

Measuring range kN 0,1 0,2 0,5

Technical Data Type 4576A5... Type 4576A10... Type 4576A20...

Measuring range kN 5 10 20

Technical Data Type 4577A1 Type 4577A2 Type 4577A5

Measuring range kN 1 2 5

Technical Data Type 4576A50... Type 4576A100... Type 4576A200...

Measuring range kN 50 100 200

Technical Data Type 4577A10 Type 4577A20 Type 4577A50

Measuring range kN 10 20 50

General Technical Data

Sensitivity mV/V 1,5 (optional 1,0)

Weight kg 0,25 ... 5

General Technical Data

Sensitivity mV/V 1

Weight kg 0,04 ... 1,2 Characteristics

Robust, compact sensor for tension and compressive forces, continu-ous thread along the central axis for applying force by means of either a force distributing cap or an adapter for the particular application, very good value for money, force being measured must be applied without introducing torsion or shear force, mounting on ground and hardened bearing surfaces, secured through holes around the circumference.

Applications

Measuring static, quasistatic and dynamic joining and insertion forc-es, spring forcforc-es, cutting forcforc-es, measuring forces and monitoring in assembly, determining drilling machine feed forces.

Accessories None

Data sheet 4576A_000-675

Characteristics

Robust, compact sensor for compressive forces, designed as a flat disc with force distributing cap to take compressive forces, very good value for money, force being measured must be applied concentrically without introducing shear force, mounting on smooth flat surfaces, hermetically sealed body.

Applications

Monitoring forces involved in press fitting, measuring static and dynamic compressive forces in process plant engineering, on production lines, in measurement and control systems, and manu-facture of jigs and fixtures, even in confined spaces, suitable for use in harsh and corrosive industrial environment.

Accessories None

Data sheet 4577A_000-674

Type 4576A...

Type 4577A... Technical Data Type 4577A100 Type 4577A200

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Kistler Calibration Service

Test Equipment

Meter for Strain Gage Sensors

Electronic meter Type 4703B, shown with Strain gage miniature load cell Type 4577A...

Characteristics

General-purpose battery-operated meter designed to be used with strain gage sensors for validating forces indicated by measuring

systems (DMF-P B100, DMF-P

A300, DMF-P A300 NCF and

DMF-P A310).

Applications

The meter is ideal for static measurement for validating force measuring systems.

With torque sensors Type 4501A… or passive reaction strain gage sen-sors, torque measuring systems can be checked.

Accessories

Hard-shell case, USB cable and screwdriver, batteries

Data sheet 4703B_000-762

Technical Data Type 4703B

Number of channels 1

Measuring range adjustment 16 programmable measuring ranges

Sensitivity mV/V 0 ... 5

Excitation voltage VDC 5

Supported sensors Force: Types 4576A... and 4577A... Torque: Type 4501A...

Other features

– Robust, battery-operated meter – Minimum and maximum display – Tare function

– Free choice of units

Other products such as insulation

testers, connecting cables, mechanical

adapters, special cleaners, etc., may

be found in our main catalog 'Process

Instrumentation and Automation',

Doc. No. 300-460, and on our website

www.kistler.com.

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Web Services

Kistler's website offers a series of free

ser-vices for your benefit. These include:

Public-domain documentation

(product information, data sheets and

other publications) from our website

www.kistler.com

In addition to this documentation on open

access, as a registered user you also have

the following services available.

More detailed documentation such as

instruction manuals

3D CAD models of our products:

kistler.partcommunity.com

The latest firmware and software tools

from our website:

www.kistler.com

You have to register on the Kistler website

as a user to gain access to these services.

Services on the Internet

(30)

To enable integration of Kistler products

into CAD designs, the Kistler CAD

Download Services offers prospective

and existing customers 3D CAD models

free of charge. These can be quickly and

easily downloaded from the internet and

used directly in CAD designs. Twenty four

different file formats are available for the

numerous CAD systems. The service can

also be employed to download data

sheets in the form of PDF files and 2D

drawings as DXF files.

The Kistler CAD download service can

be accessed in three different ways:

On the Kistler homepage

www.kistler.com >

Produkte > Produktfinder

using direct product links

("deep links") in the download

Using the CAD product portal

www.partserver.com

,

which can be accessed in 18 country

domains and 5 languages

Through the Kistler PartCommunity:

http://kistler.partcommunity.com

kistler.partcommunity.com: the Kistler PartCommunity

www.partserver.com: CAD product portal in 18 country domains and 5 languages

www.kistler.com: Products links in the

"Product Finder" section

Kistler CAD Download Service

Web Services

In addition to support by telephone, we

also offer support via the internet.

At present the following systems are

be-ing used:

Remote maintenance with

TeamViewer

• Internet telephony (VoIP)

(31)

Technical Literature

Guide to the Measurement of Force 20.193 Piezoelectric Theory 20.290

Measuring with Crystals (book published by Verlag Moderne Industrie)

ISBN 3-478-93269-6) 900-335

Piezoelectric Sensors – Extending Functionality and Simplifying Applications

with Microelectronics 920-228 Investigation of Piezoelectric Force

Measuring Devices in Force Calibration

and Force Standard Machines 920-232 Dynamic Properties and Investigation of Piezoelectric Force Measuring Devices 920-233 Anwendungsgerechte Kalibrierung

von Drehmomentaufnehmern 920-339

Electromechanical NC Joining Systems 300-542 Monitored Press-Fitting and Joining Processes 920-223 Process Monitoring – for Better Quality and Increased Production 920-224 Simple Monitoring of Joining Processes through Force-Strain Measurement 920-236 Reliable Connection through Monitoring of Joining Forces 920-351 From Sensor to Transmitter - Robust Industrial Sensors through Integration of Electronics 920-361

The ITEA Journal of Test and Evaluation,

Force-limited Vibration Tests at JPL 920-268 Force and Moment Measurements

in Aerodynamics and Aeroelasticity

Using Piezoelectric Transducers 920-363

Electrode Force Measurement – Spot Welds that Stay 300-322 Force Measurement in Resistance Welding 920-332 Force Monitoring Optimizes

Resistance Welding and Related

Joining Processes 920-345

New Rotating Dynamometer for

High Speed Cutting Processes 920-229 Advanced Cutting Process Analysis -

Practical Experience with the Rotating

High Speed Dynamometer 920-335 Sensors and Signal Analysis

in High Performance Cutting 920-340 H3 - Metal Cutting Force Measurement 920-347

Test Stand Systems for Electric Motors and Gearboxes in the Laboratory,

Manufacturing and Quality Assurance 300-604

Special Reprints and Application Brochures

The Basics of Piezoelectric

Measur-ing Technology

Monitoring of Manufacturing,

As-sembly and Testing Processes

Monitoring of Resistance Welding

Processes

Monitoring of Cutting Processes

Test Stand Systems

General Force Measurement

The references are Kistler Group document numbers. Most of these documents are available for downloading from www.kistler.com.

Electro-mechanical NC Joining Systems Compact Servomotor Actuator with Piezoelectric Force Monitoring Force Calibration Investigation of Piezoelectric Force Measuring Devices in Force Calibration and Force Standard Machines

Dr. R. Kumme, O. Mack Physikalisch-Technische Bundesanstalt, Braunschweig, Germany B. Bill, H. R. Haab, Dr. C. Gossweiler Kistler Instrumente AG

(32)

oup

France Kistler France ZA de Courtabœuf 1 15, avenue du Hoggar 91953 Les Ulis cedex Tel. +33 1 69 18 81 81 info.fr@kistler.com Germany Kistler Instrumente GmbH Daimlerstrasse 6 73760 Ostfildern Tel. +49 711 34 07 0 info.de@kistler.com Italy Kistler Italia s.r.l.

Via Ruggero di Lauria, 12/B

20149 Milano Tel. +39 02 481 27 51 sales.it@kistler.com Netherlands Kistler B.V. Nederland Leeghwaterstraat 25 2811 DT Reeuwijk Tel. +31 182 304 444 sales.nl@kistler.com Korea, Republic of Kistler Korea Co., Ltd. Gyeonggi Venture Anyang Technical College Center 410 572-5, Anyang-Dong, Manan-Gu, Anyang-City, Gyeonggi-Do 430-731 Tel. +82 31 465 6013

sales.kr@kistler.com Singapore

Kistler Instruments (Pte) Ltd.

50 Bukit Batok Street 23 #04-06 Midview Building Singapore 659578 Tel. +65 6316 7331 sales.sg@kistler.com Taiwan

Kistler Instrumente AG, Taiwan Branch 5F.-17, No. 6, Lane 180

Sec. 6, Mincyuan E. Road Taipei 114

Tel. +886 2 7721 2121 sales.tw@kistler.com Thailand

Kistler Instrument (Thailand) Co., Ltd. 26/56 TPI Tower, 20th Floor Nanglingee Rd., (Chan Tat Mai Rd.)

Thungmahamek, Sathorn Bangkok 10120 Tel. +66 2678 6779-80 sales.thai@kistler.com

Europe

Austria Kistler GmbH Lemböckgasse 49f 1230 Wien Tel. +43 1 867 48 67 0 sales.at@kistler.com Czech Republic/Slovakia Kistler, s.r.o. Zelený pruh 99/1560 140 00 Praha 4 Tel. +420 296 374 878 sales.cz@kistler.com Denmark Kistler Nordic DK Grønlandsvej 4 4681 Herfølge Tel. +45 70 20 85 66 info.dk@kistler.com Finland Kistler Nordic AB Särkiniementie 3 00210 Helsinki Tel. +358 9 612 15 66 info.fi@kistler.com

Asia

China, People’s Republic of Kistler China Ltd.

Unit D, 24/F Seabright Plaza

9-23 Shell Street North Point Hong Kong

Tel. +852 25 915 930 sales.cn@kistler.com India

Kistler Instruments (India) Pvt .Ltd.

4B-15, 4th floor, Crown Plaza,

Sector-15 A, Faridabad - 121 007

Haryana/India

Tel. +91 129 4113 555 sales.in@kistler.com Japan

Kistler Japan Co., Ltd. 1F Yokoso Rainbow Tower 3-20-20, Kaigan, Minato-ku Tokyo 108-0022 Tel. +81 3 3769 9501 sales.jp@kistler.com

Kistler Worldwide

Spain

Kistler Ibérica S.L, Unipersonal

C/Pallars, 6 Planta 2 08402 Granollers Barcelona Tel. +34 93 860 33 24 info.es@kistler.com Sweden/Norway Kistler Nordic AB Aminogatan 34 431 53 Mölndal Tel. +46 31 871 566 info.se@kistler.com Switzerland/Liechtenstein Kistler Instrumente AG Eulachstrasse 22 8408 Winterthur Tel. +41 52 224 12 32 sales.ch@kistler.com United Kingdom Kistler Instruments Ltd. 13 Murrell Green Business Park Hook, Hampshire RG27 9GR Tel. +44 1256 74 15 50 sales.uk@kistler.com

America

USA/Canada/Mexico Kistler Instrument Corp. 75 John Glenn Drive Amherst, NY 14228-2171 Tel. +1 716 691 5100 sales.us@kistler.com

Australia

Australia

Kistler Instruments Australia Pty Ltd

Unit 1.23/202 Jells Rd.

Wheelers Hill, Victoria 3150 Tel. +61 3 9560 5055 sales.au@kistler.com

Other Countries

Kistler Instrumente AG Export Sales Eulachstrasse 22, 8408 Winterthur Switzerland Tel. +41 52 224 11 11 sales.export@kistler.com

Headquarters

Switzerland

www.kistler.com

References

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