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Major Trauma Operational Delivery Networks

Sample Template

Work Programme

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Sue Shepherd, Chris Jones Page i Version 1.2, October 2014

Classification: General

Organisation Operational Delivery Networks

Document Purpose Guidance

Title Sample Work Programme Template Document MTN-WP-02-10-14 Author Sue Shepherd and Chris Jones

Date and Version October 2014, Version 1.2

Linkages

Network Peer Review Report and Action Plan Network Annual Report

Network Objectives Network Work Plan Network Operational Policy

Circulation Major Trauma Network Directors/Managers (for further dissemination to Network colleagues)

Description

This document outlines a template for Major Trauma Operational Delivery Networks to assist in the development of a Work Programme to underpin the National Major Trauma Peer Review Process. Indicative headings are provided with a description of suggested section content. This document is intended as an example.

Point of Contact Chris Jones and Sue Shepherd

Contact Details

Chris Jones

Leeds Major Trauma Centre

The Leeds Teaching Hospitals NHS Trust Leeds General Infirmary

Great George Street Leeds

LS1 3EX

[email protected]

Sue Shepherd

Mid Trent Critical Care Network

and East Midlands Major Trauma Network East Midlands Ambulance Service NHS Trust Beechdale Road Bilborough Nottingham NG8 3LL [email protected]

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Document Description

This document outlines a template for Major Trauma Operational Delivery Networks to assist in the development of a Work Programme to underpin the National Major Trauma Peer Review Process. The authors have developed this template as an example and use the term “Network” throughout. However, this template can be utilised by Major Trauma Centres and Trauma Units by substituting the word “Network” for “service”, “MTC” or “TU” as applicable. Indicative headings are provided with a description of section content and are intended to be constructive.

The document is one of 3 templates produced to assist Major Trauma Networks in the writing of a series of documents to underpin the Major Trauma Peer Review process in an attempt to reduce the administrative burden in terms of document submission and review. Further templates include a sample Annual Report (Document MTN-AR-01-10-14) and sample Operational Policy (Document MTN-OP-03-10-14) and Table 1 provides an outline of the suggested content of each document. A matrix identifying where each of the Major Trauma National Peer Review Measures fit within these 3 documents is also included (Document MTN-PRM-04-10-14).

Table 1 – Outline of National Major Trauma Peer Review Supporting Document Content

Annual Report

Work Programme

Operational Policy

• Provides a summary assessment of key achievements and challenges within the agreed time period • Provides a summary of

implementation of previous year’s work-programme (including progress on implementing actions from previous reviews)

• Demonstrates that the Network is using available information and relevant data to assess its own service

• Demonstrates consideration and discussion of performance against relevant clinical indicators

• Illustrates how the Network is planning to address weaknesses and further develop the service • Outlines the Network plans for

service improvement and development over the coming year

• Identifies actions resulting from audit and from previous reviews

• Provides an illustration of the Network including current Network configuration and governance processes • Describes how the Network

functions and how care is delivered across the patient pathway

• Outlines policies/processes that govern safe/high quality care • Confirms agreement to and

demonstration of the clinical guidelines and treatment protocols for the Network

This is a work in progress and the authors will welcome all comments and suggestions.

Sue Shepherd Director

Mid Trent Critical Care Network and East Midlands Major Trauma Network

Chris Jones

Network and Service Manager Leeds Major Trauma Centre

Authors note: This document provides one example of a Work Programme for Major Trauma Operational Delivery Networks as part of the National Peer Review Process; it is recognised that there are other

documents already in use in some networks and the intention is to provide an example to aid networks in the development and delivery of a plan of network activity where no plan already exists.

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Sue Shepherd, Chris Jones Page 1 Version 1.2, October 2014

insert name> Major Trauma Network

Work Programme

<insert picture>

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Classification: General

Organisation Operational Delivery Networks

Document Purpose Guidance

Title <insert name> Major Trauma Network Work Programme

Author <insert name>

Date and Version <insert date and version>

Linkages

Network Peer Review Report and Action Plan Network Annual Report

Network Objectives Network Work Plan Network Operational Policy

Circulation

Provider/Acute Trusts Commissioner organisations SHA Cluster organisations Senates

Operational Delivery Networks Strategic Clinical Networks NHS England

Description This Work Programme outlines …… It includes the Network Work Plan for <insert time period> Point of Contact <include lead contact>

Contact Details

<address> <e-mail>

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Sue Shepherd, Chris Jones

Page 3 Version 1.2, October 2014

Contents

Introduction ... 4

Service Improvement and Development ... 4

Making a Difference – the Patient Story ... 4

Network Work Plan ... 4

Appendix 1 - Network Work Plan April <year> to March <year> ... 5

Example 1 – Outline Sample Network Work Plan ... 5

Example 2 – Outline Sample Network Work Plan ... 6

Example 3 – Outline Sample Network Work Plan ... 7

Example 4 – Outline Sample Network Risk Register/Log ... 8

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Introduction

In this section explain the purpose of the document and introduce the Work Plan. This might be something along the lines of:

“This document provides a brief illustration of key achievements; improvements and developments within the <name> Major Trauma Network over the period <insert date>. It contains a Work Plan illustrating the activities of the Network and key outputs and measures to be achieved (how or why and by whom) within the given time period. It provides a framework to be used as a guide for delivering the work of the Network during the identified period. Key Network measures identified in the National Peer Review Programme are indicated throughout the Work Plan…..”

Service Improvement and Development

In this section include information within the given time period. Include a summary of improvements, any relevant changes in service development or delivery and any actions resulting from audit and previous review. You might want to say where progress has been made on a specific area, service, issue, project etc. Additionally you might want to include any workforce changes and describe how this has contributed or impacted on the aims of the Network or your current Network or service objectives. In essence include anything of relevance and importance for the previous year. You could also use this section to make links to on-going or future work within the Network.

Making a Difference – the Patient Story

In this section link some of the key achievements to improving the patient experience and outcomes. You might want to include any patient feedback or involvement and any future plans in respect of the patient experience/outcome i.e. Patient Reported Experience Measures; (PREMs) and Patient Reported Outcome Measures; (PROMs). At this stage you might want to use a patient story to bring the service to life.

Network Work Plan

In this section introduce the Network Work Plan and any mechanism for monitoring progress against the plan. Explain how the Plan will be taken forward and implemented across the Network. Indicate that the Network Work Plan for the period <date> is included at Appendix 1.

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Sue Shepherd, Chris Jones

Page 5 Version 1.2, October 2014

Appendix 1 - Network Work Plan April <year> to March <year>

Design a Network Work Plan to identify the activities of the Network within the given period. A number of sample templates are included to assist in the development of a plan. Additionally the Network Work Plan might be underpinned by a Network Risk Register/Log and sample risk documents are included to assist with the design and development of a Network Risk Register/Log. These are provided as examples with an appreciation that some Networks might already have a preferred structure/layout.

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Sue Shepherd, Chris Jones

Page 7 Version 1.2, October 2014

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Sue Shepherd, Chris Jones

Page 9 Version 1.2, October 2014

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