Reputation Management Training
Reputation Management training programs for your iPad
®feature
on-demand recorded sessions from our previously offered live Basic
and Advanced Reputation Management training programs. These apps
do not require an Internet connection to run, allowing a convenient,
any-time option for learning and development. After downloading our free
previews from Apple’s App store, you will be given three minute clips
of every session in both programs. Our Basic and Advanced programs
offer valuable reputation management training at a fraction of the cost
of live online training. To view the content and faculty of these programs
we suggest you download the free previews. Within each free preview
is an option to purchase the full sessions.
Reputation Management
Training for Your iPad
®“I can recommend the iPad training for those who are motivated to learn and have a personal interest in reputation management. It is best to read the provided research papers in between the lessons because that way one can get a better understanding of the issues. This was quite affordable compared to seminars and other means of training.”
Pasi Koistinen
Chief Operations Officer, Silverskin Information Security LLC. Finland
Who is this program for?
•
Professionals in middle to senior management positions,
CCOs, CMOs, CROs (Chief Reputation Officer), CSR
managers, and other leadership positions
•
Individuals that are leading or looking to lead their organization
within the reputation management space
•
Individuals on-the-go that need a training solution with
no internet access required
Program Introduction
Basic Reputation Management
Training iPad
®
app
The Building Blocks of Reputation
Presented by Charles Fombrun
Founder and Chairman, Reputation Institute
01
02
Corporate Branding & Business Strategy
Presented by Majken Schultz
Professor, Copenhagen School of Business03
Developing Reputation Platforms
Presented by Naomi Gardberg
Associate Professor, Zicklin School of Business, Baruch College04
Aligning Employees through Corporate
Communication
Presented by Cees van Riel
Vice Chairman and Co-Founder, Reputation Institute05
Leadership & Communication
Presented by Paul Argenti
Professor of Corporate Communication, Tuck School of Business,Dartmouth College
06
Creating Value for Investors
Presented by Pietro Mazzola /
Claudia Gabbioneta
Full Professor of Management, IULM University Co-Author of Corporate Reputation and Stock Market Behavior
Addressing Strategic Issues
Governance & Risk
Presented by Arif Zaman
Consultant on Risk & Governance07
Relating to the Media
Presented by Craig Carroll
Senior Research Fellow, Reputation Institute and Visiting Scholar, Stern School of Business, New York University
08
Managing Crisis Situations
Presented by Irv Schenkler
Clinical Associate Professor and Director of Management Communication Program, Stern School of Business, New York University
Measuring, Tracking & Evaluating
Corporate Reputations
Presented by Leonard Ponzi
Partner and Managing Director of Research and Analytics, Reputation Institute
Managing Social Issues
Presented by Prakesh Sethi
Professor, Zicklin School of Business, Baruch CollegeWrap Up: Putting It All-Together
Presented by Charles Formbrun
Founder and Chairman, Reputation Institute09
10
11
12
Download the iPad
®app for free from the iPad
®app store
and view 3 minute previews of each of the sessions before
purchasing the full program.
Program Overview
Basic Reputation Management
Training iPad
®app
The purpose of this session is to develop a foundational understanding of the concept of ‘reputation’ and develop insight
into the reputation management process. This session introduces participants to the concept of the
‘corporate brand,’ discusses the change process involved in corporate brand execution, and the importance of active involvement of stakeholders in the branding process.
Through this session, participants gain insight into the role of employee communications in creating internal strategic alignment to mobilize its human assets to build a more competitive position in the marketplace.
This session addresses the importance of maintaining a good reputation with present and potential investors, how companies can successfully manage their relationships with their
stakeholders and what extent financial stakeholders are different from customers, employees, suppliers and other stakeholders.
This session links reputation management to corporate strategy by focusing on the dual concepts of ‘stakeholder relations’ and ‘value chain coherence.’ By the end of the session, participants will have a clear understanding of the key elements that drive effective reputation platform creation.
Participants will learn to build, enhance and perfect the skills they will need to excel as general managers working in corporate communication.
Presented by Charles Fombrun
Founder and Chairman, Reputation InstitutePresented by Majken Schultz
Professor, Copenhagen School of Business
Presented by Cees van Riel
Vice Chairman and Co-Founder, Reputation Institute
Presented by Pietro Mazzola / Claudia Gabbioneta
Full Professor of Management, IULM UniversityCo-Author of Corporate Reputation and Stock Market Behavior
Presented by Naomi Gardberg
Associate Professor, Zicklin School of Business, Baruch College
Presented by Paul Argenti
Professor of Corporate Communication, Tuck School of Business, Dartmouth College
Session
Session
Session
Session
Session
Session
01
02
04
06
03
05
The Building Blocks of Reputation
Corporate Branding
& Business Strategy
Aligning Employees through
Corporate Communication
Creating Value for Investors
Developing Reputation Platforms
Leadership & Communication
Session Descriptions
Basic Reputation Management
Training iPad
®app
This session will provide participants with an enhanced understanding of the latest thinking about the relationship between governance and risk and a deepened understanding of best practices in reputational risk management.
This session on media relations provides participants with a better understanding of the news media’s influence on corporate reputations, the factors that influence the production of business news and how monitoring media coverage can build more effective programs of corporate communication.
In this session, we will discuss the steps necessary to develop a rigorous scorecard for accurately measuring reputations. We will look at key components of reputation, reputation attributes, reputation scales and analytical techniques that can be used to model reputation data.
This final session provides an in-depth look at real-world case studies of major companies who have worked with Reputation Institute to showcase best practices in reputation management from around the world. Participants will have the opportunity to see how leading companies are implementing reputation management strategy to create economic value within their organizations. This session will focus on what constitutes as a “crisis” and
strategies in dealing with them. We will also explore characteristics of effective crisis management and explore how to create a crisis response framework to monitor corporate responses.
This session will provide participants with an analytical framework for social issues management that is designed to address the severity of social issues and their potential to impact corporations.
Presented by Arif Zaman
Consultant on Risk & GovernancePresented by Craig Carroll
Senior Research Fellow, Reputation Institute and Visiting Scholar, Stern School of Business, New York University
Presented by Leonard Ponzi
Partner and Managing Director of Research and Analytics, Reputation Institute
Presented by Charles Fombrun
Founder and Chairman, Reputation InstitutePresented by Irv Schenkler
Clinical Associate Professor and Director of Management Communication Program, Stern School of Business, New York University
Presented by Prakesh Sethi
Professor, Zicklin School of Business, Baruch CollegeSession
Session
Session
Session
Session
Session
07
08
10
12
09
11
Addressing Strategic
Issues Governance & Risk
Relating to the Media
Measuring, Tracking & Evaluating
Corporate Reputations
Wrap Up: Putting It All-Together
Managing Crisis Situations
Managing Social Issues
Session Descriptions
Basic Reputation Management
Training iPad
®app
Advanced Reputation Management
Training iPad
®
app
Download the iPad
®app for free from the iPad
®app store
and view 3 minute previews of each of the sessions
The Strategic Role of Reputation Management
Presented by Kasper Ulf Nielsen
Executive Partner, Reputation Institute01
Using Online Media to Build and Protect Your Reputation
Presented by Andrew Currah
Technology & Strategy Consultant12
Creating Business Value through Reputation
Presented by Anthony Johndrow
Managing Partner, Reputation Institute13
Differentiating through Leadership & Governance (Part 1 & 2)
Presented by R. Edward Freeman and Brian Moriarty
Professor at Darden School of Business, University of VirginiaAdjunct Professor of Management Communications, Darden School of Business
02-03
Leveraging the Corporate Brand (Part 1 & 2)
Presented by Daniel Diermeier
Professor, Kellogg School of Business, Northwestern University
04-05
Building a Reputation for Innovation (Part 1&2)
Presented by Violina Rindova
Professor, McCombs School of Business, University of Texas at Austin
06-07
Using Employee Alignment to Build Competitive Advantage (Part 1&2)
Presented by Graeme Martin
Professor and Chair of Management, Graduate School of Natural Resources Law, Policy & Management, University of Dundee, Scotland
08-09
Creating Value through Corporate Social Responsibility (Part 1&2)
Presented by Phil Mirvis
Organizational Psychologist10-11
Program Overview
Advanced Reputation Management
Training iPad
®app
Session Descriptions
Advanced Reputation Management
Training iPad
®app
In this session, participants will be introduced to the reputation economy, where reputation is the number one driver of value. We will explore how strategic reputation management results in business success and stakeholder support.
These sessions will focus on building reputation management capabilities with an emphasis on brands and customer perception. Participants will explore how companies can manage reputational risk based on principled leadership and how sophisticated processes and capabilities can be integrated with the company’s business strategy and culture.
The purpose of the two sessions is to explore how new ideas about leadership and governance are necessary today in order to build great companies and great reputations. We will discuss how effective, trustworthy, leadership engages stakeholders and drives business value.
Developing stellar reputations requires that companies deliver consistent results that stakeholders value. Innovation can appear risky because it requires companies to experiment, try new things, engage in trial-and-error, and tolerate high levels of failure. This session focuses on how organizations can pursue innovation and still maintain strong, positive reputations.
Presented by Kasper Ulf Nielsen
Executive Partner, Reputation Institute
Presented by Daniel Diermeier
Professor, Kellogg School of Business, Northwestern UniversityPresented by R. Edward Freeman and Brian Moriarty
Professor at Darden School of Business, University of Virginia Adjunct Professor of Management Communications, Darden School of BusinessPresented by Violina Rindova
Professor, McCombs School of Business, University of Texas at Austin
Session
Session
Session
Session
01
04-05
02-03
06-07
The Strategic Role
of Reputation Management
Leveraging the Corporate
Brand
–
Part 1&2
Differentiating through Leadership
& Governance
–
Part 1&2
Building a Reputation
for Innovation
–
Part 1&2
Session Descriptions
Advanced Reputation Management
Training iPad
®app
The alignment of people with corporate reputations and strategic advantage is critical to business success. These two sessions explore the fundamental relationship between the management of human resources, reputations and strategic advantage using employer branding as the organizing framework.
This session exams the rise of digital media and what it means for the future of corporate communications. Drawing on a variety of case studies, we will explore how organizational reputations can now be built and destroyed at lightning speed due to the new social infrastructure of the web and how to approach these challenges.
These two sessions will explore the linkages between corporate social responsibility and corporate reputation with attention to how to identify social issues of most relevance to companies, how to develop cutting-edge CSR practices and how to link CSR to value creation for the business and for society.
This session explores how perceptions of the enterprise are perhaps more pivotal and influential than perceptions of products and services themselves in the marketplace. This session pulls together all the lessons learned from key areas of leadership, corporate branding, innovation, employee alignment and citizenship to demonstrate how corporate reputation provides a new source of competitive advantage.
Presented by Graeme Martin
Professor and Chair of Management, Graduate School of Natural Resources Law, Policy & Management University of Dundee, Scotland
Presented by Andrew Currah
Technology & Strategy ConsultantPresented by Phil Mirvis
Organizational Psychologist
Presented by Anthony Johndrow
Managing Partner, Reputation InstituteSession
Session
Session
Session
08-09
12
10-11
13
Using Employee Alignment to Build
Competitive Advantage
–
Part 1 & 2
Using Online Media to Build
and Protect Your Reputation
Creating Value through Corporate
Social Responsibility
–
Part 1 & 2
Creating Business