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System requirements
About IBM Document Manager client/server version compatibility
Important: You must upgrade clients and servers to the same Document Manager version. Different versions of Document Manager are not compatible, therefore, you cannot connect a Document Manager client with a server that has a different Document Manager version installed.
Server hardware
The following hardware is required for each IBM Document Manager server.
Processor: 1 GHz or faster per processor
RAM: 1 GB recommended; 512 MB minimum
Free disk space: 250 MB
Server operating systems
The IBM Document Manager server requires one of the following operating systems.
Operating system Notes Windows Server 2012 R2
Windows Server 2012 Windows Server 2008 R2
Service Pack 1 (64-bit) Edit the system-wide COM limits as described in: “Remote clients fail to connect to a DB2 Document Manager server on a Microsoft Windows Server 2003 (SP1) or Server 2008 system”
Windows Server 2008 R2
(64-bit) Edit the system-wide COM limits as described in: “Remote clients fail to connect to a DB2 Document Manager server on a Microsoft Windows Server 2003 (SP1) or Server 2008 system”
Windows Server 2008
(32-bit) Edit the system-wide COM limits as described in: “Remote clients fail to connect to a DB2 Document Manager server on a Microsoft Windows
Operating system Notes
Server 2003 (SP1) or Server 2008 system”
Renditioning software
IBM Document Manager Rendition Services requires software from independent software vendors to create renditions. This software must be installed on the server that is running Rendition Services.
The renditioning software that is used depends on the type of renditions that the service generates.
To render PDF files, use Adobe Acrobat Distiller and the application that was used to create the original file.
To render TIF files and thumbnails, use Oracle Systems AutoVue client (not the Client-Server Editions or AutoVue for Java (jVue)).
Content repositories
IBM Document Manager requires one of the following content repositories.
All versions of both IBM Content Manager Enterprise Edition and IBM Content Manager for z/OS are supported.
Content repository Notes
∆ IBM Information Integrator for Content Version 8.5, 8.5 Fix Pack 1 All the IBM Content Manager Versions that are compatible with IBM Information Integrator for Content Version 8.5 are supported. Refer to the compatibility matrix of IBM Information Integrator for Content Version 8.5 and IBM Content Manager versions.
http://www.ibm.com/support/docview.wss?uid=swg27039587
Important: Some new features in IBM Content Manager 8.5 are not supported via connection of IBM Information Integrator for Content Version 8.5. Refer to technote “Technote about IBM Document Manager supporting IBM Content Manager 8.5” for more details.
∆ IBM Information Integrator for Content Version 8.4.3, 8.4.3 Fix Pack 1 , Fix Pack 2, Fix Pack 3, and Fix Pack 4
All the IBM Content Manager versions that are compatible with IBM Information Integrator for Content Version 8.4.3 are supported. Refer to the compatibility matrix of IBM Information Integrator for Content Version 8.4.3 and IBM Content Manager.
http://www.ibm.com/support/docview.wss?uid=swg27019421 http://www.ibm.com/support/docview.wss?rs=86&uid=swg27012586
See theIBM Document Manager infocenter for important
information before you integrate this solution.
FileNet Panagon Content Services Version 5.5 with IDM Desktop Version 4.0.2 and either Microsoft SQL Server or Oracle
Important: FileNet IDM Desktop Version 4.0.2 and 4.0.2 Fix Pack 12 are supported.
the IBM Document Manager server and on any system where an IBM Document Manager service is running.
Web servers
You can use any web server to deploy IBM Document Manager Desktop. For example:
Apache HTTP server Domino server IBM HTTP server
Microsoft Internet Information Services (IIS)
Protocols
The following protocols are supported for communication between IBM Document Manager clients and the IBM Document Manager server.
Protocol Notes
Microsoft .NET Framework 3.5, 4.0, 4.5
Microsoft DCOM Article #1193861
Article #1272246
Client hardware
Processor: 233 MHz
RAM: 256 MB
Free disk space: 250 MB
Client operating systems
IBM Document Manager clients require one of the following operating systems.
Recommendation: Install IBM Document Manager clients (Designer and Desktop) on client systems (Windows8.1, Windows 8.0, Windows 7). Having IBM Document Manager clients installed on the IBM Document Manager server system can be useful while you design the Desktop and test various configuration options, but client systems provide better processor utilization for client applications than server systems.
Operating system Notes Windows Server 2012
R2
The IBM Document Manager client supports only the 32-bit versions of Internet Explorer.
Windows Server 2012 The IBM Document Manager client supports only the 32-bit versions of Internet Explorer.
Windows 8.1 (32-bit and 64-bit versions)
The IBM Document Manager client supports only the 32-bit version of Internet Explorer. If you are running the 64-bit version of Windows 8.1, you must use the 32-bit version of Internet Explorer.
Windows 8 (32-bit and 64-bit versions)
The IBM Document Manager client supports only the 32-bit version of Internet Explorer. If you are running the 64-bit version of Windows 8, you must use the 32-bit version of Internet Explorer.
Windows 7 SP1(32-bit and 64-bit versions)
For information on installing IBM Document Manager on an FDCC (USGBC) - compliant Windows 7 workstation, see Article #1297725.
The IBM Document Manager client supports only the 32-bit version of Internet Explorer. If you are running the 64-bit version of Windows 7, you must use the 32-bit version of Internet Explorer.
Windows Server 2008
R2 SP1(64-bit) Remember
: If you are running Windows Server 2008 R2, you must use the 32-bit version of Internet Explorer.
IBM Knowledge Center topic
Web browsers
IBM Document Manager clients support the following web browsers.
Web browser Notes
Microsoft Internet Explorer 11 (32-bit only) On all supported Microsoft Windows systems Microsoft Internet Explorer 10 (32-bit only) On all supported Microsoft Windows systems Microsoft Internet Explorer 9 (32-bit only) On all supported Microsoft Windows systems
Integrated applications
You can integrate the following applications with IBM Document Manager.
Important: Ensure that the client operating system that you use is supported by the
applications that you want to integrate with IBM Document Manager. See the documentation that comes with each application to verify the operating system requirements.
Application Notes
Adobe Acrobat (Distiller) Versions 11,10,9 PDF rendition only; no IBM Document Manager client integration
32bit, 2013 32bit, 2012 32bit Bentley MicroStation Versions V8i
Oracle AutoVue Versions 20.0.4,20.0.2 Rendition Autocad2013 and Autocad2014 format
dwg file needs AutoVue 20.0.4.
AutoVue client-server Editions and AutoVue for Java (jVue) are not supported.
IBM Lotus Notes Versions 9.0, 8.5.3
∆ Microsoft Office Professional Plus 2013 SP1 32bit, Office 2010 SP2 32bit, 2007 SP3
Microsoft Excel Microsoft Outlook Microsoft PowerPoint Microsoft Word
Parametric Technology Corporation (PTC) Arbortext
Editor Article #1279033
Microsoft Office testing environments
IBM tested the following Microsoft Office application versions with IBM Document Manager Version 8.5 FP5
Microsoft Office version Notes
Microsoft Office Professional Plus 2013 SP1 Microsoft Excel, Outlook, PowerPoint, and Word 2013 SP1 32bit: (15.0.4569.1506)
MSO (15.0.4569.1506)
Microsoft Office 2010 Service Pack 2 Microsoft Excel, Outlook, PowerPoint, and Word 2010: (14.0.6024.1000)
MSO (14.0.6023.1000)
Microsoft Office 2007 Service Pack 3 Microsoft Excel 2007 (12.0.6024.5000) MSO (12.0.6020.5000)
Microsoft Outlook 2007 (12.0.6023.5000) MSO (12.0.6020.5000)
Microsoft PowerPoint 2007 (12.0.4518.1014) MSO (12.0.6020.5000)
Microsoft Word 2007 (12.0.6015.5000) MSO (12.0.6020.5000)
IBM Document Manager Version 8.5 supports the following applications for virtualization.
Virtualization software Notes
VMWare ESX 4.0
∆ Citrix XenApp Versions 7.5, 6.5 Feature Pack2,
Installation information for IBM Document Manager Version 8.5 Fix Pack 5
Read this section before you install or upgrade IBM Document Manager. Upgrading to IBM Document Manager 8.5 Fix Pack 5
IBM Document Manager 8.5 Fix Pack 5 requires that a publicly available version of one of the following releases, or a custom test fix for one of these releases, is installed before you upgrade to Version 8.5 Fix Pack 5:
IBM Document Manager Version 8.5
IBM DB2 Document Manager Version 8.4.2 or any of its fix packs
Important: You must upgrade clients and servers to the same IBM Document Manager version. Different versions of IBM Document Manager are not compatible. Therefore, you cannot connect an IBM Document Manager client to a server that has a different IBM Document Manager version installed.
Installation information
The information in this section applies to IBM Document Manager Version 8.5 Fix Pack 5, and supersedes any information in the Installing or upgrading IBM Document Manager topic in the IBM Content Management Knowledge Center.
Important: You cannot change the existing IBM Document Manager installation directory when you install IBM Document Manager Version 8.5 Fix Pack 5. You must use the existing installation directory.
New application versions supported with IBM Document Manager Version
8.5 Fix Pack 5
With the release of new fix packs, the IBM Document Manager Desktop often integrates with newer versions of some applications.
Application integration
With the release of IBM Document Manager Version 8.5 Fix Pack 5, IBM Document Manager Desktop integrates with the following new application versions:
Content Manager v8.5 FP1
Content Manager v8.4.3 FP4
Mircrosoft Office 2013 SP1 32Bit
AutoCAD 2015 32bit
Known problems
1. IBM Information Integrator for Content hot-fix IO21767 is needed for modifying security of IBM Record Manager declared documents
In APAR15153, IBM Document Manager supports modifying the security of an IBM Record Manager declared document.
To modify security for an IBM Record Manager declared document, you must apply for IBM Information Integrator for Content hot-fix IO21767.
Without the hot-fix IO21767, IBM Document Manager desktop fails to set security for a declared document. The IO21767 hot-fix was created for IBM Information Integrator Version 8.4.3 Fix Pack 3, IBM Information Integrator Version 8.4.3 Fix Pack 4, and IBM Information Integrator Version 8.5 Fix Pack 1.
2. IBM Document Manager desktop fails to retrieve group for the login user
With Oracle database and IBM Content Manager Version 8.5 and 8.5 Fix Pack 1 as the back end server, IBM Document Manager desktop fails to retrieve the group for the login user. As a result, IBM Document Manager users can’t get the correct desktop template.
To solve the problem, you need to deploy hot-fix IO21088 that was created for IBM Content Manager Version 8.5 Fix Pack 1.
APARs list
APAR Brief problem description
IO20457 With multiple sessions in IBM Document Manager, when you changed the group for the first session, the new selected group appeared in the last session.
With the fix of this APAR, normal behavior is restored.
IO20622 With “Hang Resistance” feature in Windows Internet Explorer version 9.0 and above, IBM Document Manager power search dialog did not respond if loading properties or CVL list from server took longer than 3 seconds.
With the fix of this APAR, normal behavior is restored
IO20713 Class property in the plugins ini file did not change when changing the IBM Document Manager class in Add From Library Template dialog.
With the fix of this APAR, normal behavior is restored.
IO20935 MClientAPI.LoadSearchResults() set the return value of the IBM Document Manager Client to one if the DMSearchResults object passed to it that was obtained from the DMClientAPI.GetResults method.
With the fix of this APAR, normal behavior is restored.
IO21071 There was a memory leak when you declared a document in lifecycle service.
This APAR solve the memory leak problem for lifecycle service. IO21463 Full folder structure was not shown when user added document
With the fix of this APAR, normal behavior is restored.
IO21468 Users with low privileges could change the security on items of record.
IBM Information Integrator for Content hot-fix IO21767 is the
prerequisite of this APAR.With both IO21468 and IO21767 fixes, normal behavior is restored.
IO21846 With multiple sessions of IBM Document Manager automation service, a second session made many attempts to lock a request that already being processed.
In the case IBM Document Manager automation service ran with multiple sessions, and there was only 1 request left in the requests queue, other sessions made many attempts to lock the request that already being locked by one session.
The fix helps IBM Document Manager automation service decrease lock errors.
IO22157 Ddmextr.exe crashed when checking in Microstation file (.dgn). When checking-in IBM Document Manager Version 8.5 Fix Pack 4, DdmExtr.exe crashed when extracting the compound documents for a Microstation *.DGN file. IBM Document Manager desktop failed to add a Microstation file to Document Manager.
With the fix of this APAR, normal behavior is restored.
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