New Orders
[email protected]General Referrals
[email protected]Bankruptcy Department
[email protected]Bidding Instructions
[email protected]Tax Requests
[email protected]Accounting Department
[email protected]REO Service
[email protected]NATIONS DEFAULT SERVICES
1 (800) 478-2580 | nationsdefault.com
NATIONS DEFAULT SERVICES 1 (800) 478-2580 | NATIONSDEFAULT.COM
Internally managing a default or REO portfolio can be challenging. Identifying, retaining and coordi-nating the activities of various attorneys, trustees, real estate agents and title companies is com-plex, costly, and incredibly inefficient.
Our mission is to simplify the process. That means you can be assured of our unwavering commit-ment to direct and simple solutions to your de-fault portfolio issues. Most importantly, our busi-ness minded approach reflects a process that is skillfully, reliably and efficiently managed.
We invite you to review our service offerings and talk with any of our real estate attorneys or oth-er dedicated staff memboth-ers to explore how we can streamline your work. We are uniquely expe-rienced in all facets of default servicing; and know how to navigate around the many barriers that ex-ist in our industry today which allows you to re-duce the energy and internal resources required to manage your servicing portfolio.
Thank you for your interest in our company.
ABOUT NDS
NATIONS DEFAULT SERVICES 1 (800) 478-2580 | NATIONSDEFAULT.COM
•Judicial and Non-judicial foreclosures
•Compliance with Fannie Mae, Freddie Mac, HUD and VA standards
•Stringent document retention and document verification procedures
•Timely escalation of non-routine matters
DEFAULT SERVICES
AND SOLUTIONS
Default Services And Solutions We Offer
Nations Default Services (NDS) is committed to providing the highest quality Default, Property Management & Property services. With national coverage through a network of strategically locat-ed firms across the U.S. since 1996.
NDS reduces servicing expenses through reallo-cation of servicer labor resources. NDS’s philos-ophy is to approach each case with a common goal to minimize the potential loss to both the ser-vicer and the investor arising from the liquidation of delinquent loans.
The company’s cornerstone is a fully integrated case tracking and file management system. This highly customized workflow solution enables the company to quickly adapt to changes in volume and to leverage an extensive knowledge base and broad range of experience.
•Real time file status for nationwide portfolios
•Compliance with Service Members Civil Relief Act
•Affiliated trustee company, Trustee Management Company (TMC)
•Timeline management and robust reporting
•Expedited transition to loss mitigation solutions if warranted
•Responsive and timely re-porting to client web portals
•Post sale coordination with timely investor package submission
•Quick transition to eviction processing
•Cost effective versus man-aging hundreds of separate firms & companies
NATIONS DEFAULT SERVICES 1 (800) 478-2580 | NATIONSDEFAULT.COM
FORCLOSURE
SERVICES
The expert Bankruptcy Depart-ment at Nations Default Services covers the full spectrum when it comes to creditors’ rights repre-sentation in the federal bankrupt-cy court.
Helping secured and unsecured creditors, NDS is able to handle a wide variety of bankruptcy matters ranging from the relatively basic to the most complex cases.
The solutions delivered are viable, cost-effective and demonstrate a commitment to adding value for servicing clients. All tracking is available online for clients.
•Chapter 7, 11, 12 and 13
•Chapter 13 plan reviews
•File motions for relief from the automatic stay
•File motions to dismiss
•Motions to value collateral and for adequate protection
•File motions to validate Default deeds
•File proofs of claim
•File objections to disclosure statements and plans of reorganization
•Prepare reaffirmation agreements
•Prosecute and defend adversary actions, including preference actions, objections to discharge and lien priority disputes
NATIONS DEFAULT SERVICES 1 (800) 478-2580 | NATIONSDEFAULT.COM
EVICTION SERVICES
Eviction Services We Offer
Since 1989, Nations Default Services (NDS) strives to provide the most effective services in all aspects of the eviction procedure anywhere in the U.S. via NDS web ordering and tracking.
Recognizing that swift asset disposition can minimize holding costs, NDS makes every effort to expedite the eviction process. A time con-scious and experienced team will make sure the job is done right, and within State & Federal guidelines nationwide.
NDS has specialized
for over 20 years in
protecting Lenders, and
reduction of costs.
Schedule lockout and boarding/
securing of property
Compliance with Protecting
Ten-ants at Default Act (PTFA)
Notice terminating period tenancy
Attend hearing(s) Nationwide
through Writ issuance;
negotia-tions for cash for keys or
stipulat-ed vacate date;
adversary/con-tested actions.
Three-day notice to quit or vacate
File Summons/Complaint for
Forcible entry and Forcible
de-tainer complaints
1
2
3
NATIONS DEFAULT SERVICES 1 (800) 478-2580 | NATIONSDEFAULT.COM
Nations Default Services focuses solely on creditor representation
of defaulted loans.
Today’s legal landscape requires counsel for loan servicers to be extra vigilant and versed in a mul-titude of related disciplines. The expert Litigation Department is also well positioned to prosecute and defend against the variety of claims that have surfaced in recent years. NDS’s compe-tent, seasoned litigation attorneys provide peace of mind when matters quickly turn from routine to complex.
•Defense of “note holder” issues
•MERS related challenges
•Lien priority challenges
•Counterclaim defense
•RESPA, TILA, FCRA claims
•Lender liability
•FDCPA challenges
•Condemnation and taking claims
•Trial and appellate experience
•Straightforward hourly billing with budget plans
LITIGATION SERVICES
NATIONS DEFAULT SERVICES 1 (800) 478-2580 | NATIONSDEFAULT.COM
The Commercial & Special Assets Team (CSAT) at Nations Default Services delivers unparalleled service in all aspects of defaulted loans, bankrupt-cy proceedings, workouts and reorganizations. CSAT manages conventional and government insured problem loans secured by automobiles, real estate, business assets and other tangible or intangible collateral.
•Post Default deficiency actions
•Replevins
•Suits on note
•Suits on guaranty and related actions
•Post-judgment collection/garnishments
•Money damage recovery and collection
•Skip trace and asset location
COMMERCIAL
DEFAULT SERVICES
NATIONS DEFAULT SERVICES 1 (800) 478-2580 | NATIONSDEFAULT.COM
•Single source order placement, tracking, and delivery
•Resolve chain of title defects
•Tailored products suited to client specifications and jurisdictional requirements
•Manage and correct assignment issues
•File title insurance claims
•Resolve unreleased prior security instruments, tax liens and judgments
•Failure of title issues
•Boundary disputes
•Legal description errors
The Title Resolution team at Nations Default Services has worked for over 20 years to resolve title de-fects effectively without the need for expensive litigation. However, if a matter requires additional legal attention, experienced legal counsel are on call.
Title Services We Offer
TITLE SERVICES
NATIONS DEFAULT SERVICES 1 (800) 478-2580 | NATIONSDEFAULT.COM
APPRAISAL & BPO SERVICES
Appraisal & BPO Services We Offer
Nations Default Services is a part of a network of service providers which includes an AMC (Ap-praisal Management Company). For over 20 years, the appraisal department has been a leading pro-vider of appraisal, BPO and valuation products for regional and national lenders and bank in the industry. Every valuation is reviewed for quality assurance before it is delivered ensuring adher-ence to the strict guidelines of Dodd-Frank, US-PAP, Fannie Mae and Freddie Mac, OTS, and Ap-praiser Independence Requirements (AIR) as well as any specific guidelines set forth by our clients’ underwriters and risk management departments.
1004 - REO/ Default (Listings and Repairs)
Form is designed for appraising single family residences, FHA’s, and PUD. A full internal and
external inspection is completed.
1004d - Appraisal Update and/or Completion Report
A new form that replaces the 442 Final Inspec-tions and the Update of Value form. This
Automated Valuation Model (AVM)
Forms are statistically-based computer pro-grams that use real estate information such as comparable sales, property characteristics, tax assessments, and price. Several enhanced
ver-sions are now available for major metropolitan areas.
Standard Interior/Exterior BPO’s
Forms standard contents based upon whether or not an Interior Inspection version
was requested.
2055 - Exterior Only Inspection Residential Appraisal Report
Form is designed for single-family residences or single-family residences with a guest unit. An
exterior inspection only.
2070 - Condition and Marketability Report (FHLMC)
Form is used to determine the condition and marketability of the subject with no final
determi-nation of value. Interior only.
NATIONS DEFAULT SERVICES 1 (800) 478-2580 | NATIONSDEFAULT.COM
LOSS MITIGATION SERVICES
Loss Mitigation Services We Offer
Nations Default Services is proud to be a 20 year force nationwide in developing professional loss mitigation services related to residential REO’s. NDS works with servicers to professionally tran-sition a delinquent loan into a performing asset in every possible file or case.
With a track record since 1989, NDS takes a proactive Web based approach to managing a defaulted loan by implementing strategies for each borrower on a case-by-case basis. When assessing each individual borrower’s circum-stances, NDS is able to recommend & implement workout options customized to meet Lender & Borrower needs.
•Interact with borrowers or their counsel to obtain status ongoing.
•Collect borrower financial and hardship information
•Prepare payoff and reinstatement letters, loan modification agreements, forbearance plans, deeds in lieu of Default and “cash for keys” agreements
•Facilitate and manage receipt of payoff and reinstatement funds
•Facilitate and manage loan modification agreements and forbearance plans
•Assist with closings and short sales nationwide
NATIONS DEFAULT SERVICES 1 (800) 478-2580 | NATIONSDEFAULT.COM
Initial Services
•Coordinate property recovery/evictions in an efficient and timely manner.
•Develop and deliver service packages includ-ing BPO, appraisal, tax and title reviews.
•Arrange to secure, preserve and protect the property.
•Obtain competitive bids for repairs from quali-fied sources.
Disposition Services
•Thorough title examinations at time of referral. Assets listed with qualified brokers within the Nations REO Team Network.
•Develop and implement a marketing strategy including but not limited to advertising print/ internet, MLS listing and signage.
•Title insurance and escrow closing services, ensuring timely delivery of proceeds.
Specialized Services
•Curative process to resolve title issues.
•Title claims processing.
•Notification of delinquent taxes and tax sales, if requested.
•REO lease program
•Deed In Lieu solicitation program.
REO SERVICES
Nations REO is an Overland Park, KS based com-pany specializing in the disposition of REO as-sets. We are a full service company offering the most flexible and efficient services, tailored to meet our clients needs and objectives. Nations REO team members include tenured asset man-agers, redemption management experts, eviction specialists, closing specialists, accounting staff and excellent support staff. Nations REO brings responsive, professional and consistent, yet flex-ible default and REO management services to its clients.
PROPERTY
MANAGEMENT SERVICES
National Reach with Local Presence
• Robust Marketing Pushed To Multiple Rental Sites • Leasing Call Agents until midnight – 7 days a week • Leasing
• State Specific Leases & Rental Agreements • Vacant Property Registrations
• Utility & HOA Management • Repairs & Maintenance • 24/7 Emergency Dispatch
Centralized Solution For Risk Mitigation,
Controls & Investment Ease
PTFA – Resident In Place Solutions
Mitigating Your Legal, Financial &
Reputational Risk
• Occupancy Verifications
• Initial Habitability Inspection – 48-72 Hours • Abate Safety & Health Hazards – 24 Hours • Temporary Relocation, if Needed
• Permanent Relocation Assistance Negotiations • Bona-Fide Tenant PTFA Reviews
• Rental & Sales Valuations (Automated or BPO) • Rent Collections
• Section 8 Coordination & Compliance • 24/7 Emergency Dispatch
• Mobile Technology For Access To “Real Time” Reports • Resident Portal:
· On-Line Rent Payments · Maintenance Requests
· Lease Renewals, at Investor Request
NATIONS DEFAULT SERVICES 1 (800) 478-2580 | NATIONSDEFAULT.COM
NPS
Nations REO, Inc. dba Nations Proper-ty Solutions (NPS) has a corporate office in Overland Park, KS & operations center in Austin, TX. NPS specializes in national pre and post foreclosure preservation and maintenance services as well as, leasing & marketing of tenant occupied properties with full, centralized property management services including on-line rent payments, client portals, mobile technology for real time data from the field, and 24/7 emer-gency dispatch. Our centralized customer care center is second to none.
PROPERTY MANAGEMENT SERVICES
Long Term Lease & Hold
Contact: Bill Frazier, EVP, National Sales Phone: (913)602-4169
PROPERTY PRESERVATION SERVICES
Nations REO, Inc. dba Nations Property Solutions (NPS) has a corporate office in Overland Park, KS & opera-tions center in Austin, TX. NPS specializes in national pre and post foreclosure preservation and maintenance services as well as, leasing & marketing of tenant occupied properties with full, centralized property manage-ment services including on-line rent paymanage-ments, client portals, mobile technology for real time data from the field, and 24/7 emergency dispatch. Our centralized customer care center is second to none.
Pre & Post Foreclosure
Initial & Recurring Services
• Winterizations • Lawn Maintenance • Janitorial
• Re-Keying/Locks • Pool Service
• Safety & Health Repairs • Pool Service
• Snow Removal
• Repairs & Maintenance • Inspections
• Vacant Property Registrations • Utility & HOA Management
• Turn Key Make Ready’s • Painting • Carpet Cleaning • Pest Control • Remodeling • Appliances • Lawn Maintenance • Janitorial • Habitability Inspections • Routine Inspections • Re-Keying/Locks
• Safety & Health Repairs • Pool Service
• Snow Removal
• Repairs & Maintenance
Long Term Lease & Hold
Initial & Recurring Services
NATIONS DEFAULT SERVICES 1 (800) 478-2580 | NATIONSDEFAULT.COM
NPS
PROPERTY MANAGEMENT SERVICES
Contact: Bill Frazier, EVP, National Sales Phone: (913)602-4169
