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USHA. Notification Setting. User Manual

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USHA

Email Notification Setting

User Manual

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1

Email Notification configuration... 3

1.1 Mail Server Table ... 3

1.1.1 Mail Server... 3

1.1.2 User Account and User Password ... 4

1.1.3 Sender’s Email Address ... 4

1.1.4 Mail Subject Prefix ... 5

1.1.5 DNS Address ... 6

1.1.6 Mail Daily Status Report At (hh:mm) ... 6

1.2 Mail Account Table ... 8

1.2.1 Mail Account ... 8

1.2.2 Description ... 8

1.2.3 Mail Type ... 8

1.2.4 Event Level ... 9

1.3 Send Test ... 10

2

Email Event Log ... 11

2.1 Mail Sent ... 11

2.2 Incorrect Mail receiver ... 11

2.3 Mail send error / unknow error ... 12

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1 Email Notification configuration

1.1 Mail Server Table

1.1.1 Mail Server

You may set the “IP Address” or “Hostname and Domain name” of SMTP mail server in this field.

1. Fill the IP address in this field by IP address, the “DNS IP Address” would not be set anymore.

Setting by IP address

2. When set this field with “FQDN (Full Qualified Domain Name)”, please notice the “DNS Address” filed would be set. The “DNS Address” must with IP address format and make sure this DNS server can resolve the “FQDN” that be set in “Mail Server” field.

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Setting by FQDN with “DNS Address”

1.1.2 User Account and User Password

Almost all of mail server need authenticate User Account and User Password when you want to send email by this server. These two fields should be set with legal User Account and User Password that exist in mail server you used.

User Account and Password

1.1.3 Sender’s Email Address

This field specify the content of the “From” field of the Email. If this field be set, the email “From” format will same as that you set.

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Setting with “Sender’s Email Address”

Received email “From” format

1.1.4 Mail Subject Prefix

The “string prefix” in the mail subject to identify the USHA which send out the mail.

For example, you have 10 USHA devices at the same partition and would not USHA send mail with IP address. You can set IP address in this filed for each USHA device. By this way, the “Mail Subject Prefix” that you set will attach in mail subject when received. It differences the mail source easily and clearly.

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“Mail Subject Prefix” setting

Received mail with “Mail Subject Prefix”

1.1.5 DNS Address

You are required to enter the IP address of your network DNS server if you entered a Hostname or FQDN. Otherwise, this field will contain “0.0.0.0”.

1.1.6 Mail Daily Status Report At (hh:mm)

If you intend to have the USHA Web/SNMP UPS Card send a Daily Status report to select email address (Mail Accounts), you need to enter the time of day in 24-hour format at which time you want the email sent and mail type must be “Daily status”.

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“Mail Daily Status Report At (hh:mm)” setting

“Mail Type” setting

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1.2 Mail Account Table

Mail Account Table should be set the mail account that you want to receive mail. There are 4 Mail Type and 3 Event Level can be choice. By this way, you can define and filter mail

message from USHA.

1.2.1 Mail Account

You may enter the email address of the individual you wish to have the USHA Web/SNMP UPS Card send mail to.

1.2.2 Description

Enter a description for reference purposes for each of the Mail Account you configure.

1.2.3 Mail Type

As Administrator, you are allowed to select what type of email is sent to a specific Mail Account. The choices are None, Events, Daily Status, or Event/Status.

Mail Type 1. None

The default of “None” allows you to disable the sending of email to a specific recipient.

2. Events

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event-related messages.

3. Daily Status

Selecting Daily Status specifies that the recipient should only receive the Daily Status message that contains three file attachments containing information logged by the Web/SNMP UPS Card (in “CSV” format suitable for viewing in Microsoft Excel).

History Log – UPS History Log

Event Log - UPS Events Log

Agent Log - USHA Events Log

4. Events/Status

Selecting Events/Status specifies that the recipient should receive an email message containing the event-related notification and the three file attachments (as described above), each time an event notification is sent.

1.2.4 Event Level

As Administrator, you are allowed to select the severity level of notification you wish to send to each Mail Account configured to be sent Mail Type: Events or Events/Status. This filter is based on the SNMP-based traps (events) and allows selection of Informational, Warning or Severe. Refer to the MIB documentation included with the adapter for more information.

Information –When event level is “information”, “warning” or “severe”, system will

send mail.

Warning - When event level is “warning” or “severe”, system will send mail.

Severe - Only when event level is “severe”, system will send mail.

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1.3 Send Test

If you want to make sure this setting can send mail successfully, you can use this function to test.

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2 Email Event Log

When system sent mail to SMTP mail server, you can through “USHA Events Log” to check send status. If sent mail successfully, it will only record “Mail sent”. If sent mail fail, it will record “Mail sent” and fail reason.

2.1 Mail Sent

If event log displayed “Mail sent” that means system sent mail to SMTP mail server, but cannot sure the mail sent successfully.

Event Log

2.2 Incorrect Mail receiver

If event log displayed “Incorrect Mail receiver” that means your mail account incorrect or not exist. You must check your mail account configuration.

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2.3 Mail send error / unknow error

After “Incorrect Mail receiver” event log will displayed “Mail send error / unknow error” that also means your mail account incorrect or not exist. You must check your mail account

configuration.

Event Log

Wrong Mail Account

2.4 Incorrect Mail server name / IP address

If event log displayed “Mail server name / IP address” that means your Mail server incorrect or not exist. You must check your mail server configuration.

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