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(1)

Salzburg Netz GmbH – Ein Unternehmen der Salzburg AG

SCADA Security

Balancing security and functionality in the development

and integration of next generation SCADA architectures

SG Tech Europe 2015

(2)

Overview

Short Introduction of Salzburg Netz GmbH

“Multi Utility” Operating Center

Supporting field teams

Controls Systems

Todays security aspects

New tasks and responsibilities in the smart grid

3 realized flag ship projects

Perspective

Smart Grids Operation

(3)

Salzburg AG

and

Salzburg Netz GmbH

(4)

Austria and the province of

Salzburg

City of Salzburg

Amsterdam

(5)

Business Fields &

Customers

Electricity

Natural Gas

District Heating

Water Supply

Cabel-TV

Telephony (VoIP)

Internet

428,000 Customer

installations / meters

36,100 Customers

15,540 Customers

20.100 Customers

152.000 Inhabitants

71,000 Customers

131,000 Customers

23,100 Customers

Public Transport

48 Mio. Passengers

Business Volume 2014: 1,284 Mio €

Employees 31.12.2014: 1,981

(6)
(7)

“Multi Utility”

Network Operating Center

Tasks and

(8)

Example: Flood June 2013

Alarm messages of one workplace

out of two

on June 2

nd

2013

06:30am till 07:30pm

300 alarm messages, one every 2

nd

and

½

minute in average

(9)

Example: Flood June 2013

Alarm messages of one workplace

out of two

on June 2

nd

2013

06:30am till 07:30pm

300 alarm messages, one every 2

nd

and

½

minute in average

200 telephone calls, one every 4

th

minute

(10)

Infrastructure for the

field teams

Remote READ-ONLY SCADA access

District heating, electrical grid protection as well as telecommunication

support teams

Mirror image of the SCADA system in the “IT-world“

SCADA System

Intranet

Remote control

WAN

Mirror image

DMZ

read only

“no command addresses”

weekly updates

and on demand

unidirectional

Remote Server

Virtual machine

(11)

Infrastructure for the

field teams

Remote READ-ONLY SCADA access

District heating, electrical grid protection as well as telecommunication

support teams

Mirror image of the SCADA system in the “IT-world“

SCADA System

Intranet

Remote control

WAN

Mirror image

DMZ

read only

“no command addresses”

weekly updates

and on demand

unidirectional

Remote Server

Virtual machine

(12)

Todays control system

security aspects

(13)

8 May, 2013

Electrical grid

out of control

Software malfunction

Hacking attack

Did they forget about

the software updates?

Are they fit for the

future?

(14)

Control systems of network operators

are connected

TSO and DSO

Control area: SO and Generators

Multi Utility: Branches

electricity and natural gas

Data exchange

Interconnection (substation)

First loop

State estimation data (e.g. voltage angle)

Austrian Awareness System

Information about the actual network state

For black start operation

The information exchange and interconnection is part of todys network

operation and will further increase

Todays control system security

aspects

(15)

“Communication layers” of

the control system

Standards

IEC 103 Substation level

IEC 104 Remote control WAN

IEC 101 Data exchange

SCADA

unencrypted communication

„plain text“

Remote maintenance

OM / OFF

no simple overview of active

connections

The communication of all layers is

unencrypted

What`s behind the other connected

control systems?

SCADA System Remote maintenance Control System of TSO Control System of DSO1, DSO2, … Substation Remote control WAN

(16)

“Communication layers” of

the control system

Standards

IEC 103 Substation level

IEC 104 Remote control WAN

IEC 101 Data exchange

SCADA

unencrypted communication

„plain text“

Remote maintenance

OM / OFF

no simple overview of active

connections

The communication of all layers is

unencrypted

What´s behind the connected

control systems?

SCADA System Remote maintenance Control System of TSO Control System of DSO1, DSO2, … Substation Remote control WAN

Actuators and sensors

(17)

New tasks in

the „Smart Grid“

Smart Grids Model Region Salzburg

http://www.smartgridssalzburg.at

Detailed Information

(18)

Objectives of the Model Region program

Gather a critical mass of Smart Grid applications:

analyse synergies, dependencies and interchange

Integrate challenges from different areas in

an integrated system solution

Realisation in network segments with

real-world challenges & customers

Implementation of Flagship

Projects, where many

applications and their

synergies become visible

In December 2009 Salzburg was awarded „1st Austrian Smart Grids

Model Region“ by the Austrian Climate and Energy Fund.

Smart Grids Model Region Salzburg

(19)

Pilot

Smart

Metering

ElectroDrive

Operator

model region

Smart Heat

Networks

Smart Web Grid

information model

for access to

smart grid data

BAVIS

DG-

DemoNet

Concept

Combined

heat

& power

V2G

Strategies

DG DemoNet

Smart Low

Voltage Grid

V2G

Interfaces

DG

DemoNet

Valid

Building2Grid

OPTRES

Consumer2Grid

ZUQDE

central

Voltage-/VAR

control

Smart

Infrastructure

Salzburg

DISPOWER

fuel cell

SGMS-HiT

buildings as

interactive

components

ISOLVES

PASSA-M

ICT

Smart

Synergie

SGMS-HiT

Accom- panying research

finished and current projects

Vision

Stepwise, logic architecture

of the Smart Grids Model Region Salzburg

emerging to „Smart Infrastructure“

... Active distributed networks

... Virtual power stations

... Demand Side Mgmt

... E-Mobility

... New technologies

... follow-up project

... main inputs

Smart Model

Community

Köstendorf

(20)

Flag Ship Projects

Centralized MV Volt/Var Control

- ZUQDE

Distributed renewable Sources connection

- Smart LV

Grid Köstendorf

(21)

Centralized MV

Volt/Var Control

(22)

Voltage control by Load Drop

Compensation (LDC)

LDC capabilities are limited and the

coordinated

control of

all

(23)

Centralized MV

Volt/Var Control

Integration of decentralised

small hydro power plants into

the control system

Extension of the existing

remote control WAN and the

control system

How to secure the

generators access points

to the remote control

WAN?

(24)

Results: Maintaining the

voltage limits

Standard Operation

Operation with volt/var control

(25)

Flag Ship Projects

MV Centralized Volt/Var Control

- ZUQDE

Distributed renewable Sources connection

- Smart LV

Grid Köstendorf

(26)

In a dedicated test area the energy future is field-tested: It shall be

demonstrated that despite

50% distributed generation (PV-systems)

and

50%

density of E-Cars

supply and demand can be balanced by an intelligent smart

grid solution without affecting supply quality for customers!

We demonstrate the energy system of tomorrow!

Smart Grids Model

(27)

Smart Grids Model

Community Köstendorf

36 e-cars

+ controllable

charging

stations

i-MieV: 0 – 8 – 12 – 16 Ampere

Monitoring

Smart Meter

as„eyes in the grid“

44 PV-systems

(225 kWp) +

41 use a

controllable

solar inverter

active- and reactive- powercontroll

(28)

Smart Grids Model

Community Köstendorf

36 e-cars

+ controllable

charging

stations

i-MieV: 0 – 8 – 12 – 16 Ampere

Monitoring

Smart Meter

as„eyes in the grid“

44 PV-systems

(225 kWp) +

41 use a

controllable

solar inverter

active- and reactive- powercontroll

Building Energy

Agent (BEA)

decentralised optimisation

OLTC transformer

250 kVA, 5 taps

The

Smart Low

Voltage Grid

Controller

keeps the

overview (using

smart meters

)

and conducts the

orchestra of

smart grid

components (

PV-inverters, e-car

charging

stations

)

ensuring a

harmonic

ensemble

(smooth

operation of the

low voltage grid).

(29)

Building-Energy-Agent

E-Car charging

app

S

mart

LV G

rid

C

ontroller

smart E-Car charging station

The customer side

“putting the customer in the driving seat”

solar power systems

& controllable inverters

(30)

Building-Energy-Agent

E-Car charging

app

S

mart

LV G

rid

C

ontroller

smart E-Car charging station

smart meters &

energy app

solar power systems

& controllable inverters

Custome

r

side:

In

ter

net

The customer side

(31)

Flag Ship Projects

MV Centralized Volt/Var Control

- ZUQDE

Distributed renewable Sources connection

- Smart LV

Grid Köstendorf

(32)

Flagship Project HiT

Energieverbrauchs-Info

Lieber Kunde, Sie haben im Monat xy 523 kWh verbraucht Lieber Kunde, Sie haben im Monat xy 523 kWh verbraucht

HiT-Housing Area

Demand Response

Home Automation

E-Mobility

Energy Feedback &

Customer Interaction

(130 flats)

(33)

Energy - Center

Micro-CHP

Heat Pump

District Heating

Thermal Storage

Photovoltaic

User Interaction

Home automation

Variable tariffs

Energy feedback

Flagship Project HiT

(34)

Tablet PC with

Smart Center App

in monitoring flats

Price - Forecast

and consumption by color

Further functionalities

Home

automation application

Energy

cockpit

E-car sharing

booking system

Use of innovative

interaction technologies

Connections between customer applications and the control system

(35)

Smart Grids Operation and

control system security

(36)

Perspective or reality?

(Future) challenges

Integration

… low voltage grid

… Smart Grids applications

„Intelligent“ control tasks

more than ON and OFF

… decentralized generation

… flexible loads (DSR, DSM)

Increase of system flexibility

Generation of data – transmission of data – data mining

General framework

Preservation of system security

Guarantee of reliability and security of supply

Further tasks

Education of system operators

It´s not only about systems it´s about humans in the first step

Increase network knowledge and understanding of complex coherences, i.e.

relationships

Knowledge about networks physics and interaction of the different

components

„Training simulators“

(37)

Yesterday …

Network operation is the “beautiful world” of a closed system

without links to the world around …

(38)

Today …

… or are we ignoring todays security threats and

experiences of the ICT world?

(39)
(40)
(41)
(42)

Walter Schaffer, 2015.09.23

Brief Summary

Critical Infrastructure

Classic network operation concept for high- and medium voltag

Independent remote control and SCADA systems

New functionalities

„Intelligent“ solutions within SCADA

State Estimation, Network optimization, centralized voltage control

Smart Grids Applications

Expansion of network operation – active low voltage network operation

Challenges

Number of datasets

Connection to and data processing via intersection with other

systems

Second (virtual) system for

Smart Grids Operation

situated in the ICT

world

Smart Metering

Aggregation for data exchange with the classic network operation

Direct interconnection with Smart Grids Operation

42

(43)

Answers of the ICT world

Transaction security

Encryption (e.g. asymmetrical)

Authorization and authentication

Access right and password management

Quality (complexity) check

Validity and replacement ration

Automatized

Remote maintenance

TAN system (mTAN respectively smsTAN)

Down to the substation level

Remote access management tool

Up-to-date software

Patch Management

(44)

Walter Schaffer, 2015.09.23

NERC Standards

NERC … North American Electric Reliability

Corporation

„Reliability Standards for the Bulk Electric

Systems of North America“

CIP-007-3a Cyber Security – System

Security Management

R3. Security Patch Management

The Responsible Entity

(i.e. Transmission

and Generators)....

shall establish,

document and implement a security

patch management program for tracking,

evaluating, testing, and installing

applicable cyber security software

patches for all Cyber Assets within the

Electronic Security Perimeter(s).

http://www.nerc.com/

44

Sabotage Reporting

Cyber Security — Critical Cyber Asset Identification Cyber Security — Security Management Controls Cyber Security — Personnel & Training

Cyber Security — Electronic Security Perimeter(s)

Cyber Security — Physical Security of Critical Cyber Assets Cyber Security — Systems Security Management

Cyber Security — Incident Reporting and Response Planning Cyber Security — Recovery Plans for Critical Cyber Assets

Transmission Planning (TPL) Voltage and Reactive (VAR)

Interconnection Reliability Operations and Coordination (IRO) Modeling, Data, and Analysis (MOD )

Nuclear (NUC)

Personnel Performance, Training, and Qualifications (PER ) Transmission Operations (TOP)

Resource and Demand Balancing (BAL) Communications (COM )

Critical Infrastructure Protection (CIP)

Emergency Preparedness and Operations (EOP) Facilities Design, Connections, and Maintenance (FAC ) Interchange Scheduling and Coordination (INT)

(45)

The question we have to answer is:

“What do we have to do today to fulfill our

responsibilities and tasks of tomorrow to the satisfaction

of your customers?”

(46)

Further Information

Walter Schaffer

Salzburg Netz GmbH

Head of Electrical Grids

Smart Grids Program Manager

Tel. +43/662/8884-2239

References

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