HEY, WHERE HAS ALL OUR IT GONE?

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HEY, WHERE HAS ALL OUR IT GONE?

Mark O’Loughlin

Head of Cloud Advisory, Consulting & Training. Auxilion

Director. Red Circle Strategies

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Welcome

Promote The Message

@oloughlinmark

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Hej

§

Head of Cloud Advisory,

Consulting and Training

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Service Management Principal

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Principal Consultant

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Author The Service Catalog

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Author – Cloud Service

Management - Course

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ITIL Master

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ITIL Trainer

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Former Director itSMF Ireland

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Ambassador Cloud Credential

Council

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Member of WG25CA

(ISO/IEC 20000

workgroup)

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How many people here are involved in

building, operating and maintaining IT

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… but what if you woke up tomorrow and

there was no IT left to manage?

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Go back 80 years - 1935

What if you built, operated, maintained or

worked in a

Typewriting Pool

?

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Go back 80 years - 1935

What if you woke up tomorrow and there

was no

Typewriter Pool

to operate, manage

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NO. 1

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NO. 2

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NO. 3

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Disintermediation refers to the process of “cutting out the

middle man” — reducing the number of links in the supply

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Skære Ud Midt Mand

Disintermediation refers to the process of “cutting out the

middle man” — reducing the number of links in the supply

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NO. 4

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Legacy IT

Traditional IT

Cloud Computing

+

=

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Hybrid Cloud Model

Private

On-Premise

Private Cloud

Off-Premise

Public Cloud

Off-Premise

Your

Hardware

Your

Vendor

Hardware

Accessible

IaaS

PaaS

SaaS

Vendor Hardware

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The Model of Now / Hybrid Cloud

Model

Understand the impact of disruption

– not everything changes

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It’s The Simple Steps

L

ead without Fear

E

mbrace the change

A

ccept the shift

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Where To Get More Information

Axelos White Paper on ITIL and

Cloud Computing

https://www.axelos.com/CMSPages/GetFile.aspx?guid=

ede50958-eccb-46e1-b982-7816100d8fb9

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Where To Get More Information

Course Content

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Course Introduction

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Cloud Service Management Fundamentals

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_{Cloud Service Management Roles}

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_{Cloud Service Strategy}

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Cloud Service Design, Deployment and Migration

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Cloud Service Management

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Cloud Service Economics

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_{Cloud Service Governance}

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_{Showing the Value of Cloud Services to the Business}

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Popular Service Management Frameworks

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Final Thoughts

With the increase in outsourcing to the cloud

is it likely that will you wake up one day soon

and ask …”hey, where has all the IT gone?”

… and will you care?

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Final Thoughts

With the increase in outsourcing to the cloud

will you wake up one day soon and ask

…”hey, where has MY JOB gone?”

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HEY, WHERE HAS ALL OUR IT GONE?

Mark O’Loughlin

Head of Cloud Advisory, Consulting & Training. Auxilion

Director. Red Circle Strategies

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