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2014

Prof. Donath Mrawira

4M Global Inc.

Post-Training-Report

Consultancy Services of the

Road Asset Management System Adviser

Executives’ & Practitioners’

Road Asset Management Course

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This Page is left Blank

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Federal Ministry of Works (FMW)

Road Sector Development Team (RSDT)

Executives’ & Practitioners’

Road Asset Management Course

Post-Training Report

Conducted at

Chelsea Hotel, Adetokumbo Ademola Crescent, ABUJA.

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Table of Contents

EXECUTIVE SUMMARY ... 1

Report Objective and Overall Effectiveness of the Course ... 1

Key Conclusions from the Pre- and Post-course Evaluations ... 1

Key Recommendations ... 3

1.0 INTRODUCTION ... 5

1.1 An Overview ... 5

1.2 General Objective of the Course ... 5

1.3 Specific Objectives of the Course ... 5

1.4 Course Modules ... 6

2.0 Participation and Attendance ... 7

3.0 PRE-COURSE SURVEY RESULTS ... 7

3.1 Overall Evaluation Goal ... 7

3.2 Pre-Course Quantitative Results... 7

3.3 Pre-Course Identified Barriers and Areas for Improvement ... 9

4.0 POST-COURSE SURVEY FINDINGS ... 10

4.1 Goal of the Post-Course Evaluation ... 10

4.2 Module by Module Post-Course Assessment ... 11

4.3 Part II Post-Course Evaluation: Overall Impression ... 12

5.0 CONCLUSIONS AND RECOMMENDATIONS ... 15

5.1 Conclusions ... 15

5.2 Recommendations ... 18

ACKNOWLEDGEMENT ... 18

REFERENCE ... 19

APPENDICES ... 20

APPENDIX A: Detailed Course Attendance Register ... 21

APPENDIX B. Responses to Question No. 7 of Pre-Course Questionnaire ... 22

APPENDIX C. Responses to Question No. 8 of Pre-Course Questionnaire ... 25

APPENDIX D: List of Lessons Learned Day 1 (Monday 28-04-14) ... 28

APPENDIX E: Participants’ Comments on Module by Module ... 30

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EXECUTIVE SUMMARY

Report Objective and Overall Effectiveness of the Course

This report presents a post-course evaluation report following the successful

completion of the “Executives’ & Practitioners’ Course: Road Asset Management”

conducted on April 28 – May 2, 2014; at Chelsea Hotel, Abuja. The Course was

conducted by the RAMS Adviser as part of sensitizing and building awareness and

support of road asset management within the FMW and its agencies.

A total of sixty (60) participants successfully completed the course with at least 75%

attendance to all modules. The participants were 27, 21 and 12 from FMW, FERMA and

RSDT, respectively.

The course had the primary goal to introduce and develop practical understanding and

application of road asset management system. The course focused on highlighting the

critical impact of the resource allocation process, especially the use of advanced

optimization and trade-off analysis in long-term and strategic planning on the

sustainability of the road network conditions and effectiveness of the road agency. The

course demonstrated using some case studies and examples, that full optimization

could be used at the corporate level to support senior management in making optimal

decisions that will ensure the best road conditions and the most cost-effective use of

available funds. The impact of each investment decision (on maintenance or new

projects) can be evaluated and readily communicated to all stakeholders using

colour-coded geographical maps (GIS). The course also introduced the key concept of planning

at the strategic level across multiple types of assets (road pavements, bridges, culverts,

and other road furniture). The course offered the participants an opportunity to play

roles as road agency’ executives in benchmarking their agency’s current level of practice

of road asset management, and identify potential areas for further enhancement.

The course was very successful in meeting the intended objectives. Based on the

feedback from the course participants, the overall assessment is that the goal and

objectives of the course were achieved at the highest level. A comparison of a

pre-course questionnaire administered on the first day of pre-course and post-pre-course

questionnaire at the conclusion of the course is used to quantify the level of success of

the course. Both the quantitative data and the free form comments from the

participants demonstrate that the course was very well received and will likely have a

lasting impact to the participants and FMW, FERMA and RSDT in general.

Key Conclusions from the Pre- and Post-course Evaluations

The pre-course survey showed two important areas of need at FMW and its agencies:

(a) participants identified that FMW is lacking objective data, without a comprehensive

inventory, and data analysis tools to justify technical capital investment or preservation

decisions. (b) In relation to this lack, it was also pointed out that technical or

operational decisions are not carefully supported by analysis and systematically

followed through once they are made.

On the positive side, the pre-course survey showed that the staffs of FMW and its

agencies believe that road asset management will play a very important role in

improving their work or the effectiveness of FMW and its agencies. The relatively high

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score [9.4 out of maximum 10] on this opinion, also suggests that the course

participants will be open and supportive to any future steps to improve or implement a

comprehensive road asset management system at FMW and its agencies.

In the pre-course survey, the participants identified the most significant challenges that

inhibit the maturity of road asset management at FMW and its agencies as including:

Lack of knowledge & awareness, and/or trained staff (30 of 51 participants);

Lack of funding or budgetary constraints (27of 51 participants);

Political interference or policy inconsistency (16 of 51 participants);

Lack of data or means to organize/analyse data (12 of 51 participants).

The pre-course survey also made recommendations on the priority areas that need

improvement including:

Need for data/records, monitoring and/or data analysis (20 of 51 participants);

Priority in maintenance or asset preservation (16 of 51 participants);

Funding or timely budget to meet prioritized needs (13of 51 participants);

Increased training/retraining of staffs (9 of 51 participants).

These are definitely important aspects that must be seriously considered and addressed

in the RAM implementation plan.

In the post-training evaluation, Part II of the survey, the participants gave an overall

quality rating of the course of 4.9 on the 1 – 5 scale [that is, 98% satisfaction!]. This

shows that the participants had a very good impression of the course. The participants

gave a module by module average score of 4.3. Each module was pointed out to be

valuable, although a few participants discounted the relatively technical/advanced

topics such as linear programming & optimization, database issues and GIS/GPS.

The course has impacted on the participants’ view and acceptance or support of asset

management approach. It is obvious from the participants’ feedback that the course has

equipped them in various ways, including:

(1) Especially in the areas of becoming a change agent in the organization;

Documenting work process so that the younger engineers can gain knowledge;

and budgeting with a long term perspective.

(2) The training has equipped me with new skills. Given our level of

implementation of RAMS, I will apply my new skill as far as it is practicable in

our organization. I also have to inform others on the benefit of RAMS.

(3) I have been equipped with the skill to maximize value as far as road

management is concerned as this will help to boost the national economy.

(4) I now know that it is better and cheaper to keep the good roads good always.

(5) I will ensure that analysis will precede decision making.

Again, in the post-training survey, when asked what specific actions they will take as a

result of the course, some of the responses of the participants included:

(1) We should maintain better road first so that it does not deteriorate further.

(2) Engage on performance measurement to quickly arrive at our outcomes faster.

(3) Advocate for change in the way we do business and create a niche in my office by

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(4) Assemble a focused team/group to champion knowledge dissemination, buy-in

and implementation.

(5) I will be a force for positive change in Road Asset Management.

When asked if the course has equipped the participants, the response was

predominantly “yes” including the following specific benefits or skills identified by the

participants:

Especially in the areas of becoming a change agent in the organization;

Documenting work process so that the younger engineers can gain knowledge;

and budgeting with a long term perspective.

The training has equipped me with new skills. Given our level of implementation

of RAMS, I will apply my new skill as far as it is practicable in our organization. I

also have to inform others on the benefit of RAMS.

I have been equipped with the skill to maximize value as far as road management

is concerned as this will help to boost the national economy.

I now know that it is better and cheaper to keep the good roads good always.

The post-course participants’ identified priority areas of asset management that need

to be improved in the short-term at FMW and its agencies include:

Accurate data, complete inventory / data analysis (17 of 37 participants).

Proper long-term/tactical planning, Strategic direction, (30 of 51 participants);

Proper fund/budget or resource allocation (6 of 37 participants);

Performance measurement & feedback (4 of 37 participants).

The final post-course comments from the participants were directed on their overall

view of the course and the relevance to FMW and its agencies. The most dominant

theme raised by the participants is that a similar course (on asset management) needs

to be conducted for top management at FMW and its agencies, senior staff and external

stakeholders.

Key Recommendations

Given the high level of success of the senior executives’ road asset management systems

course that was conducted for the staff of FMW and its agencies and based primarily on

the feedback from the course participants, the Consultant makes the following

recommendations:

(1.) The plan to continue offering the course quarterly to sensitize as many staffs of

FMW and its agencies as possible should be continue to be supported. The gained

knowledge and awareness will build buy-in and support, and prepare Nigeria as

we embark on the road asset management implementation plan.

(2.) Some of the priority areas of needs identified by the participants should be

carefully reviewed and considered in the action plans for road asset management

(RAM) including:

(a) Lack of objective data analysis tools to support and communicate technical

decisions;

(b) Emphasis on long-term strategic and tactical level planning; and

(c) Optimization of resources for preservation of good road assets.

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(3.) The level of maturity of the current practice of asset management in Nigeria was

benchmarked by the participants at 2.6 on the 1 – 6 scale. It is strongly

recommended that the scoping of the RAM implementation plan should target

raising the maturity to level 4 or 5 in the medium-term [2 to 3 years] – and thereby

Nigeria can realize maximum return on investment to the tax payers money and

provide better and sustainable road asset conditions of the country.

(4.) Drawing from best practices world-wide, the proposed implementation of RAMS

can only succeed if supported by top management and key external stakeholders. It

is therefore recommended that the RAM Steering Committee should seek the full

support and buy-in from the FMW top leadership (the Hon. Minister and Perm.

Sec.), and identify a Champion at very senior level to drive the implementation

process.

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1.0 INTRODUCTION

1.1 An Overview

The Road Sector Development Team (RSDT) of the Federal Ministry of Works (FMW)

contracted Prof. Donath Mrawira as the Road Asset Management (RAM) Adviser. The

objective of the RAM Adviser assignment is to support the Federal Ministry of Works

(FMW) and its agencies (namely FERMA and RSDT) put in place and effectively use a

suitable road asset management system, over a reasonable time frame. This objective is

envisaged to be achieved by undertaking two key parallel activities: (i) steering the

RAM development process, and (ii) providing real-time targeted technical advice for

effective implementation of the RAM.

Although training was not a specific part of the RAM Adviser’s scope of work, he

proposed to conduct a series of training courses to broaden awareness and

understanding of asset management principles within FMW, its agencies and other

stakeholders. The first such training was held on April 28 – May 2, 2014 at Chelsea

Hotel, Abuja. This report presents a post-course evaluation report following the

successful completion of the first “Executives’ & Practitioners’ Course: Road Asset

Management” conducted for FMW and its agencies.

1.2 General Objective of the Course

The course had a primary goal to introduce and develop practical understanding, and

the application of latest road asset management guides (IAM 2012, OECD 2001,

AASHTO 2002 and Canadian InfraGuide) and concepts to a road agency. The course

illustrated road asset management "best practices" in key functions of a transportation

agency's resource allocation and utilization: policy development, planning and

programming, program delivery, operations, and use of information and modern

analysis tools, especially, mathematical optimization in long-term strategic investment

planning. Participants were given an opportunity to play roles as road agency’

executives in benchmarking their agency’s current level of practice of road asset

management and identify potential areas for further enhancement. A case study was

used to demonstrate how optimization and geographic information system can be used

at the strategic level investment planning to support senior management in ensuring

the best use of resources across all assets types operated by FMW and its agencies. A

practical class assignment was given to as a learning strategy to expose participants to

the challenges of long-term strategic and tactical planning in an agency. However, due

low mastery of Microsoft excel functions, the benefits of this assignment were not fully

realized.

1.3 Specific Objectives of the Course

The specific objectives of the senior executives’ course were to introduce and develop

the participants understanding of the following concepts:

Understand the fundamentals of road asset management (RAM);

Appreciate why using road asset management is important to agencies;

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into their agencies' business processes;

Use a self-assessment guide to benchmark an agency' maturity in

asset-management;

Develop a basic understanding of related technical concepts such as

long-term planning and performance based planning;

Acquire basic appreciation of strategic planning, budgeting; trade-off between

preservation vs. capital expansion;

Learn best practices of maintenance and preservation strategies for road

infrastructure;

Understand the role of and key elements of Performance measurement and

monitoring;

Develop some awareness on the role of location referencing systems

(definition of assets inventory), data and databases and related issues in

modern road management;

Appreciate the basics issues of developing an implementation plan; and

Acquire basic understanding of key enabling or supporting technologies that

enhance road asset management, including Mathematical optimization,

Geographic Information Systems (GIS), Global Position System (GPS), etc.

1.4 Course Modules

The senior executives’ course was presented in 14 modules over four-days as shown in

Table 1. This course is typically conducted over five full days. However given the May

1st public holiday (Workers’ Day), the workshop was condensed to fit into four work

days. This was done by skipping over Modules 11 and 13, and only providing a

high-level presentation of the more technical content. Approximately three modules were

covered every day, with a typical day running from 9:00 am to 5:00 pm, with two

refreshment breaks and a lunch break.

TABLE 1 Description of Course Modules

Day/Date Module/Topic Monday

April 28/14 1. Welcome, introductions & course expectations. 2. Framework & principles of road asset management. 3. Role of pavements in Transportation Infrastructure Tuesday

April 29/14 4. Long-term Investment Planning (LTIP), Prioritization & Budgeting 5. Trade-off Analysis and Optimization

6. Introduction to Linear Programming and Strategic Level Cross- Asset Optimization Wednesday

April 30/14 7. Asset Preservation Best Practices 8. Performance Measurement & Monitoring.

9. Asset Location referencing system, Role of GIS and GPS. Friday

May 2/14 10. Data and database issues. 12. Considerations for Implementing Asset Management. 14. Course summary and conclusions

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2.0 PARTICIPATION AND ATTENDANCE

A total of sixty (60) participants attended and successfully completed the course.

Successful completion was assessed in terms of attending at least 3 days out of the 4

total. The participants consisted of 30 from the FMW of whose 27 successfully attended.

FERMA initially sent in a total of 30 staffs, however, due to logistical challenges, the

number was reduced. Effectively only 21 completed the course with 3 or 4 days

attendance. RSDT had a total of 21 participants registered but only 12 effectively

completed. The daily attendance record varied from a high of 69 (in day 2) to a low of

57 on day 3. This was commendable given the fact that senior staffs at the HQ are

oftentimes overcommitted and unavailable even for a few days. All the 60 participants

were, therefore, awarded certificates after successfully completing the course.

Appendix A provides a complete attendance record including participants’

organizations and designations.

It is worth noting that, as it was recommended in the RAMS Adviser’s Inception Report,

subject to availability of facilitation resources, the RAM training course will continue to

be offered with a target of bring more awareness and knowledge of asset management

to a much larger proportion of staffs in FMW and its agencies, and event other

stakeholders. The next offering is planned for July 2014. The RAM Adviser’s suggestion

is to offer one RAM training course or workshop per quarter.

3.0 PRE-COURSE SURVEY RESULTS

3.1 Overall Evaluation Goal

The overall goal of conducting pre-course evaluation was to capture in a quantitative

way the existing level of awareness and readiness for road asset management. The

survey will provide a baseline of information on how each participant is

technology-ready or “comfortable,” how he/she perceive the importance of road management

system, role of analyses in decision-making; and also identify some perceived areas of

need at FMW and its agencies. An important goal of the survey was to benchmark or

capture how the participants feel about the maturity or capability of road management

system at FMW and its agencies. The course participants were also asked to give

comments on key barriers or challenges that may negatively impact on growth of road

management system; and to identify areas that need improvement.

3.2 Pre-Course Quantitative Results

The responses to the first six questions of the pre-course questionnaire are summarized

in Figure 1. The responses were in a scale of 1 – 10 for questions 1 through 5, where “1”

corresponds to “poor or not agree,” and “10” “signify very good” or “strongly agree.”

As seen in Figure 1, when the participants were asked, if they were “very comfortable in

using information & communication technologies (e.g., computers, Internet, etc.) at work”

the average response was 8.3. This suggests that the participants had a relatively good

perception about their skills in the use of computers and ICTs. However, this is simply a

personal “perception” and may not reflect the real level of fluency in day to day use of

computers and information technologies to improve their decision-making or work

productivity.

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FIGURE 1. Average scores of the pre-course questionnaire responses

In response to Question 2, when the participants were asked if they were “lacking

objective data, analysis or presentations methods to communicate or justify their decisions

to higher management,” the average response was 5.2. This suggests that most

participants recognize that there is need for improved tools, analysis methods and the

like to enhance their ability to support decisions and communicate them to higher level.

This is noteworthy, given that the opinion was before been exposed to the road asset

management course content.

In response to Question 3, when they were asked if, “Road asset management will play

an important role in improving their work or the effectiveness of FMW and its

agencies,” the average response was 9.4, the highest score so far. This is a good indicator

that the participants do place a significant value on RAM. This relatively very high score

suggests that the participants will be open and supportive to any future steps to

improve or even fully implement a comprehensive road asset management at FMW

and its agencies.

To Question 4, which asked, if “Most decision making (e.g., which road to repair with

what method) are carefully analyzed using data and systematic followed once decided,”

the average response was 6.3. This middle-of-the-scale score suggests that participants

see a need for more systematic approach to support decision-making based on analysis

of data. Again, this is notable, given that it is a perception voiced by the participants

even before they were exposed to the RAM course.

Figure 1 also shows that the average response to Question 5, (asking if participants had

a prior exposure to road management system), was 3.3. The more indicative score is the

8.3 5.2 9.4 6.3 3.3 3.6 0.0 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0 10.0 QN1. Exposure to use of ICT technologies at your

work.

QN2. Do you lack objective data, analysis methods make/justify your decisions?

QN3. RAM will play an important role in the effectiveness of FMW, FERMA or RSDT? QN4. Currently most decisions are based on data

analysis and systematic followed once decided? QN5. You have attended one or more courses or

workshops on road management system? QN6. The Current level of maturity of RAMS at

(FMW, FERMA or RSDT) on [0-6 scale]

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median which was 2.0. This relatively low scope is possibly an indication only very few

staffs within FMW and its agencies have any knowledge of Road Asset Management. The

few who scored 7 to 10 were exposed to concepts of road management system through

such trainings as the Executive programme at the University of Birmingham, UK.

As seen on Figure 1, the participants rated the maturity or capability of road

management system at FMW and its agencies at 3.6 [on a scale 1 – 6]. The scale used

(Figure 2), the so called, the Infrastructure Management Maturity Model (IM

3

) proposed

by Mrawira and Wlaschin (2009). The score of 3.6 is probably slightly higher (than an

objective true value) but not excessively so compared to a realistic bench-mark of the

current practice FMW and its agencies. It will be interesting to compare the post-course

rating of the level of maturity of road management by the participants after completing

the course. Their knowledge and awareness of asset management system is expected to

change how they perceive the level of maturity (and need for improvement) of the road

asset management at FMW and its agencies. This comparison is subsequently presented

in Section 4 of this report.

FIGURE 2. The scale used rate the capability or maturity of a road management

system (adapted from Mrawira and Wlaschin, 2009)

1

3.3 Pre-Course Identified Barriers and Areas for Improvement

The pre-course questionnaire included two “free form” questions that asked the

participants to comment or write out their ideas. Question 7 asked the participants to

identify three main barriers or challenges that may limit maturity of road asset

management at FMW and its agencies. Key barriers identified are all listed in Appendix

B. The identified most significant barriers to RAM include:

Lack of knowledge & awareness, and/or trained staff (30 of 51 participants);

Lack of funding or budgetary constraints (27of 51 participants);

Political interference or policy inconsistency (16 of 51 participants);

Lack of data or means to organize/analyze data (12 of 51 participants).

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Finally, Question 8 of the pre-course survey wanted to establish the top priority areas

needing improvement with respect to road management system at FMW. Appendix C

presents all the participants’ responses to Question 8 of the pre-course survey. The

priority RAM-related areas for improvement identified by participants include:

Need for data/records, monitoring and/or data analysis (20 of 51 participants);

Priority in maintenance or asset preservation (16 of 51 participants);

Funding or timely budget meet prioritized needs (13of 51 participants);

Increased training/retraining of staffs (9 of 51 participants).

These are definitely important aspects that must be seriously considered and addressed

in the RAM implementation plan.

4.0 POST-COURSE SURVEY FINDINGS

4.1 Goal of the Post-Course Evaluation

A number of instructional techniques were used to both challenge and encourage

learning, but also to assess the level of internalization of the workshop concepts. One

such technique was a review each morning that challenged the participants to write

down the key lessons they learnt from the previous day. This process was then followed

by discussions among the participants and allows the Facilitator to provide final

guidance on key issues. Appendix D presents (as an example) lessons learnt in Day 1 of

the workshop. Examples of the lessons captured by participants include:

Got to know that quick response to maintaining assets is necessary. ‘A stitch in

time saves nine.’

Understood that asset management is not what we do to the assets, but rather

how we use the assets to obtain value and achieve organizational goals and

objectives.

Understood how organizations can invest wisely with a view to obtaining value

for money despite the limited resources.

Found out that constant monitoring of assets will save organizational costs of

repair.

Participant has issues with HDM4. Wondered whether the Model cannot be used

in road asset management to enhance decision making process for the org.

Answer: HDM4 is a powerful tool but limited in scope to managing only

pavement assets without looking at all the other assets in the network.

Realized that politicians’ thinking can be changed towards investment in road

maintenance when the facts and figures are clearly and concisely presented in a

form that they can understand.

The post-course evaluation had two primary goals. (a) The first part of the

questionnaire was deigned to evaluate the quality and effectiveness of

teaching/presentation on module by module basis. Comments were also solicited to

clarify specific areas of the course that may need improvement in future offerings. (b)

The second part of the questionnaire was designed to ascertain the overall impression

about the course. The focus here was to try and quantify how useful the course was to

the participants and to the agency.

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Specific questions in this part dealt with opinions on valuable aspects of the course,

impact the course may have on participants’ work/actions, any new skills gained, and

new perception on role of road asset management system. Other questions dealt

with the quality of the interaction between instructors and participants, and if asset

management system will improve work at FMW and its agencies. As with the

pre-course survey, the post-pre-course asked participants to give a new rate on the maturity of

road management system at FMW and its agencies using the same IM

3

scale in Figure 2

(Mrawira and Wlaschin, 2009). Finally, participants were asked to identify areas that

may need improvements.

4.2 Module by Module Post-Course Assessment

Figure 3 presents the summary of post-course module by module evaluation by

participants. A total of 37 participants responded to this evaluation. It is seen from

the figure that the overall ratings for the course modules are generally very good. The

median rating was 5 while the overall average rating was 4.3 on the scale of 1 – 5,

(where, 5 is the highest). This shows that the participants had very good impression the

course.

It is interesting to observe that all course modules, except 6, 8 and 9, had an average

rating of 4.2 or above. These three modules were on relatively more technical and

unique areas of technology applicable to road asset management (Introduction to linear

programming, asset location referencing system (GIS & GPS), and Data and Database

issues). It is expected that these topics may be more challenging to mature participants

to assimilate.

FIGURE 3 Summary of the post-course module by module evaluation results

4.2 4.4 4.5 4.4 4.4 4.0 4.6 4.5 3.9 3.9 4.7 4.6 0.0 1.0 2.0 3.0 4.0 5.0

Module #1: Introduction & Pre-course… Module #2: Framework and Principles of… Module #3: Role of pavements in Transport… Module #4: Strategic Level Investment… Module #5: Trade-off Analysis and… Module #6: Introduction to linear… Module #7: Asset Preservation Best Practices.

Module #8: Performance Measurement &… Module #9: Asset Location referencing… Module #10: Data and database issues

Module #12: Consideration for… Module #14: Course summary and…

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4.3 Part II Post-Course Evaluation: Overall Impression

4.3.1 Comments on Individual Course Modules

Appendix E presents the listing of all comments made by participants on individual

modules alongside their rating of the module. In overall, these are valuable suggestions

that need to be considered. Examples of comments made by participants include:

Road Asset Management in Nigeria has not been taken into consideration; the

effect is seen on the massive road rehabilitation and reconstruction. This could

be improved with the introduction of RAMS.

The commencement of the RAM seminar offered me a lot of hope toward

securing better understanding of Assets Management and improving the core

value of FERMA.

My allocation of excellent mark is based on the fact that the instructor presented

the course in an excellent manner, with the introduction clearly showing what

we are to expect.

The introductory aspect of the workshop was indeed an eye opener as it opens

our understanding to how cost could be saved if there are quick responses to put

back any little crack or pot-hole in a better shape.

The reason why we need Asset Management was fulfilled and effect of what

happened when we decide not to care about Asset Management

4.3.2 Participants’ Comments on the Overall Impression of the Course

Appendix F presents the detailed comments from the Part II of the post-course

questionnaire. Each table presents the results or response of the participants to a given

question. In this section, the report summarizes the most important comments. (The

importance was judged by how frequently they were repeated.)

The first question (in Part II) asked the participants what was the most valuable aspect

of the course. Example of comments made by participants:

Road Asset Management in Nigeria has not been taken into consideration; the

effect is seen on the massive road rehabilitation and reconstruction. This could

be improved with the introduction of RAMS.

The commencement of the RAM seminar offered me a lot of hope toward

securing better understanding of Assets Management and improving the core

value of FERMA.

My allocation of excellent mark is based on the fact that the instructor presented

the course in an excellent manner, with the introduction clearly showing what

we are to expect.

The introductory aspect of the workshop was indeed an eye opener as it opens

our understanding to how cost could be saved if there are quick responses to put

back any little crack or pot-hole in a better shape.

The reason why we need Asset Management was fulfilled and effect of what

happened when we decide not to care about Asset Management.

The responses to Question 2 show that all the modules of the course were considered

valuable and important by most of the participants. The comments include statement

such as:

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The first question (in Part II) asked the participants what was the most valuable aspect

of the course. The responses include:

All aspect of the training is valuable, but I strongly appreciate the LTIP,

motivation and budget. Trade-off and optimization.

Budgeting without planning is nothing.

Creating the much needed institutional change in Asset Management by

involving top management of the FMW and other professionals such as

accountants, lawyers, surveyors, safety officers.

Having the conviction personally on the need for total Asset Management and

consistently selling it to the top management until adopted.

Getting maximum value from roads into the national economy.

What I view as the most valuable aspect of this training are the Long term

planning and always keep the good thing good. They make a lot of sense.

The responses to Question 2 show that all the modules of the course were considered

valuable and important by most of the participants. The comments include statement

such as:

All aspects of the training proper were valuable. They all expanded my scope on

the subject. The venue was not the most appropriate.

Introduction to linear programming and application in cross asset optimization

(was a bit off).

Every topic/module is as important as the other and is inter-related.

Question 3 asked, “What specific actions will you take as a result of this workshop?”

Some of interesting comments include statement such as:

We should maintain better road first so that it does not deteriorate further.

Engage on performance measurement to quickly arrive at our outcomes faster.

Advocate for change in the way we do business and create a niche in my office by

beginning change among my subordinate staff.

Assemble a focused team/group to champion knowledge dissemination, buy-in

and implementation.

I will be a force for positive change in Road Asset Management

I will commence implementation of the principles immediately in my own area of

sphere

I will educate my immediate Boss on the optimal gains of Road Asset

Management with emphasis on keeping the good roads good.

In response to Question 4, which asked if the course has equipped the participants,

there were a variety of responses, including but not limited to:

Especially in the areas of becoming a change agent in the organization;

Documenting work process so that the younger engineers can gain knowledge;

and budgeting with a long term perspective.

The training has equipped me with new skills. Given our level of implementation

of RAMS, I will apply my new skill as far as it is practicable in our organization. I

also have to inform others on the benefit of RAMS.

I have been equipped with the skill to maximize value as far as road management

is concerned as this will help to boost the national economy.

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Yes. I now know that it is better and cheaper to keep the good roads good

always.

Yes. I will ensure that analysis will precede decision making.

Yes! I can explain better to the public the need for preservation of the road asset,

and why some decision are made on road maintenance.

Question 5 in the Part II of the questionnaire was about: How the training affected

participant’s view the role of Road Asset Management System in serving FMW, FERMA

or RSDT. Some of the responses included:

I have learnt that the focus on Road Asset Management is to derive maximum

benefit to the economy.

I may say that FMW has been doing business in the old traditional way. With this

new knowledge in RAMS, institutional change will be put in place to fast-track

the core business of FMW - value for money from our assets.

I will advise my boss on production of more analysis and documentation to

educate the public on the consequence of deteriorating our roads with letters

and manmade hole.

It has made me to know that our core business is to achieve maximum value for

money out of Road Asset.

Question 10 asked the participants to comments on areas of asset management that

need to be improved at FMW and its agencies in the short term. The most interesting

among them include:

Long-term or Strategic level investment planning, prioritization & budgeting;

Optimization of resources;

Give priority to preservation roads in good conditions; (“keep good roads good”)

Arrange similar course for top management and senior staff of FMW;

Institute performance measurement system;

Change working culture; etc.

Finally, Question 12 asked the participants to give any other general comment. Some

interesting comments were given, including:

The momentum should be maintained by the Steering Committee and followed

to a logical conclusion, i.e., implementation.

The awareness now present in FMW should be sustained and institutionalized.

More of this workshop is needed in future to keep us in track and as a way of

updating information.

The training should be extended to the top management of our organization for

easy decision making.

The funding of road asset management should be adequate and timely released,

Better late than never'. RAMS is overdue in the Ministry. Several attempts have

been made in the past using different consultants but with little or no results

because they were uncoordinated, took a 'silo' approach and failed to attract a

'buy-in' from the top management. I believe the new approach will yield results

because its starts 'from the beginning' and is looking at the 'big picture' where

the road asset will be managed. Logistically, not ... of assets in isolation. Also the

training of a wide group of staff across departments in a second advocacy tool to

create a nucleus of "disciples" who will carry the message around. This training

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should be extended to another set of participants to widen the advocacy.

I greatly commend the organization and the resource person (trainer). I will like

to suggest a follow-up workshop to this one, to keep in track and to keep the

momentum on. I will also suggest a special similar or same workshop for head of

these institutions - FMW, FERMA or RSDT and their top executives or

management team.

5.0 CONCLUSIONS AND RECOMMENDATIONS

5.1 Conclusions

This report presents a post-course evaluation report following the successful

completion of the “Executives’ & Practitioners’ Course: Road Asset Management”

conducted on April 28 – May 2, 2014; at Chelsea Hotel, Abuja.

The course had the goal of introducing and developing practical understanding, and the

application of road asset management concepts to a road agency. Emphasis was

directed towards highlighting best practices in key function areas such as resource

allocation, strategic level planning, works programming, program delivery, use of

information and modern analysis tools, especially mathematical optimization in

long-term strategic planning. Specific course objectives included understanding the

fundamentals of road asset management; understanding related technical concepts such

as long-term planning, performance based operations; learn best practices of

maintenance and preservation of road infrastructure; and acquire basic issues in

developing an asset management implementation plan.

A total of sixty (60) participants successfully completed the course with at least 75%

attendance to all modules. The participants were 27, 21 and 12 from FMW, FERMA and

RSDT, respectively. A pre-and post-course evaluations were conducted at the beginning

and at the conclusion of the course. The goal of the pre-course evaluation was to

quantify the existing level of awareness and readiness (or support) for road asset

management. The pre-course survey showed two important areas of need at FMW and

its agencies: (a) participants identified that FMW is lacking objective data, without a

comprehensive inventory, and data analysis tools to justify technical capital investment

or preservation decisions. (b) In relation to this lack, it was also pointed out that

technical or operational decisions are not carefully supported by analysis and

systematically followed through once they are made.

On the positive side, the pre-course survey showed that staffs of FMW and its agencies

believe that road asset management will play an important role in improving their work

or the effectiveness of FMW and its agencies. The relative high score [9.4 out of

maximum 10] on this opinion, also suggests that the course participants will be open

and supportive to any future steps to improve or implement a comprehensive road

asset management system at FMW and its agencies.

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When the participants were asked to identify main barriers or challenges that inhibit

the maturity of road management system at FMW and its agencies they stated:

Lack of knowledge & awareness, and/or trained staff (30 of 51 participants);

Lack of funding or budgetary constraints (27of 51 participants);

Political interference or policy inconsistency (16 of 51 participants);

Lack of data or means to organize/analyse data (12 of 51 participants).

Finally, the pre-course survey also made recommendations on areas that need

improvement including:

Need for data/records, monitoring and/or data analysis (20 of 51 participants);

Priority in maintenance or asset preservation (16 of 51 participants);

Funding or timely budget meet prioritized needs (13of 51 participants);

Increased training/retraining of staffs (9 of 51 participants).

These are definitely important aspects that must be seriously considered and addressed

in the RAM implementation plan.

With respect to the post-training evaluation, the participants gave an overall module by

module average score of 4.3 on a 1 – 5 scale. This shows that the participants had a very

good impression of the course. This score compares very well with the overall quality of

the course rating of 4.9 given by the participants in Part II. From participants’ point of

view, all the modules were considered valuable and important.

This shows that the participants had very good impression the course. The report has

shown that the course was very successful both in terms of the level of quality of the

teaching or presentation of the course, and the awareness or self-reflection it raised

among the participants. The course has impacted on the participants’ view and

acceptance or support of asset management approach. It is obvious from the

participants’ feedback that the course has equipped them in various ways, including:

(1) Especially in the areas of becoming a change agent in the organization;

Documenting work process so that the younger engineers can gain knowledge;

and budgeting with a long term perspective.

(2) The training has equipped me with new skills. Given our level of

implementation of RAMS, I will apply my new skill as far as it is practicable in

our organization. I also have to inform others on the benefit of RAMS.

(3) I have been equipped with the skill to maximize value as far as road

management is concerned as this will help to boost the national economy.

(4) I now know that it is better and cheaper to keep the good roads good always.

(5) I will ensure that analysis will precede decision making.

(6) I can explain better to the public the need for preservation of the road asset, and

why some decision are made on road maintenance.

The participants rated the maturity or capability of road management system at FMW

and its agencies at 3.6 [on a scale 1 – 6], prior to the course. The maturity rating

dropped to 2.6 post-training. With the increased awareness of road asset management,

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the participants correctly realized that the practice of asset management at FMW and

its agencies still needs a long way to go. The score of 2.6 on the IM

3

scale is more

realistic estimate than the pre-course estimate of 3.6. This level of maturity [2.6] is

indicative of an agency that has done very well in using agency staff knowledge and

experience, and has very good inventory of its assets; yet, modeling and advanced

analysis is used only in very limited scope to support strategic level and operational

level decisions.

When asked what specific actions they will take as result of the course, some of the

responses of the participants included:

(1.) We should maintain better road first so that it does not deteriorate further.

(2.) Engage on performance measurement to quickly arrive at our outcomes faster.

(3.) Advocate for change in the way we do business and create a niche in my office by

beginning change among my subordinate staff.

(4.) Assemble a focused team/group to champion knowledge dissemination, buy-in

and implementation.

(5.) I will be a force for positive change in Road Asset Management.

(6.) I will commence implementation of the principles immediately in my own area of

sphere.

(7.) I will educate my immediate boss on the optimal gains of Road Asset Management

with emphasis on keeping the good roads good.

(8.) I will work on colleagues who did not attend the programme, ensure they key into

it in order to have a team that can drive in the message.

(9.) Literally, preaching the gospel of Asset Management to all, especially in the FMW.

We need to start seeing our assets as Assets thereby changing the way things are

done in the FMW right now, so we can get the best value for money spent.

When asked if the course has equipped the participants, the response was

predominantly “yes” including the following specific benefits or skills identified by the

participants:

Especially in the areas of becoming a change agent in the organization;

Documenting work process so that the younger engineers can gain knowledge;

and budgeting with a long term perspective.

The training has equipped me with new skills. Given our level of implementation

of RAMS, I will apply my new skill as far as it is practicable in our organization. I

also have to inform others on the benefit of RAMS.

I have been equipped with the skill to maximize value as far as road management

is concerned as this will help to boost the national economy.

I now know that it is better and cheaper to keep the good roads good always.

Yes. I will ensure that analysis will precede decision making.

Yes! I can explain better to the public the need for preservation of the road asset,

and why some decision are made on road maintenance.

The post-course participants’ identified priority areas of asset management that need

to be improved in the short-term at FMW and its agencies include:

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Proper long-term/tactical planning, Strategic direction, (30 of 51 participants);

Proper fund/budget or resource allocation (6 of 37 participants);

Performance measurement & feedback (4 of 37 participants).

The final post-course comments from the participants were directed on their overall

view of the course and the relevance to FMW and its agencies. The most dominant

theme raised by the participants is that a similar course (on asset management) needs

to be conducted for top management at FMW and its agencies, senior staff and external

stake holders. The participants also pointed out that mechanisms should be made to

implement road asset management at FMW and its agencies as soon as possible.

5.2 Recommendations

Given the high level of success of the senior executives’ road asset management systems

course that was conducted for the staff of FMW and its agencies and based primarily on

the feedback from the course participants, the consultant makes following

recommendations:

(5.) The plan to continue offering the course quarterly to sensitize as many staffs of

FMW and its agencies as possible should be continue to be supported. The gained

knowledge and awareness will build buy-in and support, and prepare Nigeria as

we embark on the road asset management implementation plan.

(6.) Some of the priority areas of needs identified by the participants should carefully

be reviewed and considered in the action plans for road asset management (RAM)

including:

(d) Lack of objective data analysis tools to support and communicate technical

decisions;

(e) Emphasis on long-term strategic and tactical level planning; and

(f) Optimization of resources for preservation of good road assets.

(7.) The level of maturity of current practice of asset management in Nigeria was

benchmarked by the participants at 2.6 on the 1 – 6 scale. It is strongly

recommended that the scoping of RAM implementation plan should target raising

the maturity to level 4 or 5 in the medium-term [2 to 3 years]– and thereby Nigeria

can realize maximum return on investment to the tax payers money and provide

best and sustainable road asset conditions for the country.

(8.) Drawing from best practices world-wide, the proposed implementation of RAMS

can only succeed if supported by top management and key external stakeholders. It

is therefore recommended that the RAM Steering Committee should seek the full

support and buy-in from the FMW top leadership (the Hon. Minister and Perm.

Sec.), and identify a Champion at very senior level to drive the implementation

process.

ACKNOWLEDGEMENT

The RAMS Adviser acknowledges the support of RSDT Unit Manager for organization of

this course. Special thanks are extended to the Resource Management Officer and the

Project Secretary for the logistical support of the course.

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REFERENCES

American Association of State Highway and Transportation Officials (AASHTO), (2002).

Transportation Asset Management Guide, November 2002, Publication by the National

Cooperative Highway Research Program (NCHRP) Program 20-24(11).

InfraGuide operated from 2001 to 2007 as a partnership between the Federation of

Canadian Municipalities, the National Research Council and Infrastructure Canada. A

collection of best practices are available online for viewing at:

http://www.fcm.ca/home/programs/past-programs/infraguide/

Mrawira, D. and B. Wlaschin (2009). A Framework for Standardization of

Transportation Asset Management. Paper presented at the 88

th

Annual Meeting of the

Transportation Research Board, Washington, DC. January 10-15, 2009.

Organisation for Economic Co-operation and Development (OECD), (2001). Asset

Management for the Roads Sector. OECD Publications Service, Paris Cedex, France.

The Institute of Asset Management (IAM), (2012). Asset Management – an anatomy,

Version 1.1, February 2012. (Web Doc. Available at:

www.theIAM.org/AMA

).

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No Name/Designation Organization/Designation Phone No. Email Day 1 Day 2 Day 3 Day 4 Total

1 Dr Emeka Agbasi AD FERMA 08033645300 [email protected] 4

2 Engr. Okhide Austine A. FERMA 08052552730 [email protected] 4

3 Engr. Abiosun Azoyebi FERMA 08034371736 [email protected] 4

4 Aderibole Banwo FERMA 08059215043 [email protected] 4

5 Fatima Tijjani Aliyu FERMA 08166123214 3

6 Digah Okolie Plus FERMA 08059659226 1

7 Engr. A.B. Yakubu FERMA 08037876773 [email protected] 1

8 Engr. O.C. Erinne FERMA 08036692544 [email protected] 4

9 Aizebeokhai M.E. FERMA, AGM(SW/MDT) 08029465714 [email protected] 4

10 Engr. Z.U. Faroud FERMA 08035960196 [email protected] 4

11 Engr. A.O. Ajayi FERMA 08033835099 [email protected] 3

12 Akintola J.O FERMA 08059624222 [email protected] 2

13 Engr. Itodo T. Ocheme FERMA 08033141439 [email protected] 1

14 Nwankwo Ikechukwu M. FERMA 08035094095 [email protected] 2

15 Engr. Olaniyan O.O. FERMA 08033493078 [email protected] 3

16 Fatima Okei FERMA 08033145695 [email protected] 2

17 Engr. C.E Okon FERMA 08037089918 2

18 Engr. Dr. Eyo Thomas B FERMA 08033705986 [email protected] 1

19 Barr. Odoh Okpanachi James FERMA 08055069665 [email protected] 4

20 Engr. Murtala Abubakar FERMA 08061617916 [email protected] 4

21 Oko Obinna FERMA (WEST OPTS) 08037452917 [email protected] 2

22 Richard Clark FERMA ALA 08033173473 4

23 John Yusuf FERMA AM (Int.Audit) 08065658067 [email protected] 4

24 Maryam Adamu Umar FERMA COM/PRU 08026022433 [email protected] 4

25 Eremionkhale Rita .I. FERMA Int. Audit 08033502108 [email protected] 4

26 Oke, Oluyimika O. (Mrs) FERMA, SM(A & HRD) 0836679217 [email protected] 4

APPENDIX A: Detailed Course Attendance Register

ATTENDANCE: TRAINING WORKSHOP ON ROAD ASSET MANAGEMENT SYSTEM (RAMS) VENUE: Crystal Hall, Chelsea Hotel, Adetokumbo Ademola Cres. ABUJA

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No Name/Designation Organization/Designation Phone No. Email Day 1 Day 2 Day 3 Day 4 Total

APPENDIX A: Detailed Course Attendance Register

ATTENDANCE: TRAINING WORKSHOP ON ROAD ASSET MANAGEMENT SYSTEM (RAMS) VENUE: Crystal Hall, Chelsea Hotel, Adetokumbo Ademola Cres. ABUJA

DATE: April 28, 2014 - May 2, 2014

29 Ajah Ikeckuwu Victor FERMA/CEII 08060677057 [email protected] 4

30 Engr. T.O. Koya FERMA/DGM 08038240987 [email protected] 1 31

31 Engr Itodo T. Ocheme FERMA/GM 08033141439 4 10

32 Okpancichi Christopher FMW 08060010700 4 21

33 Engr. Mustapha Nurenia FMW 08030827440 4

34 Suleman, Abdulkadir M. FMW 08060336662 [email protected] 4

35 Wole-Fasanya A.F.(Mrs) FMW 08033138754 [email protected] 3

36 Abdallah Rahman Hussani FMW 08051726963 [email protected] 3

37 Engr. Muhammad H. FMW 08034091876 [email protected] 4

38 Engr. G.O. Nsonwu FMW 08033575200 [email protected] 3

39 Onuorah Tochukwu Obumneme FMW 08068452933 [email protected] 3

40 Bala Danshehu FMW 08036076280 [email protected] 1

41 Mr. Haruna Ugbede FMW (Accounts) 08025723383 [email protected] 4

42 Theodore Ogaziechi FMW (Deputy Director) 08033068068 [email protected] 3

43 Engr Ibi Terna M. FMW (Deputy Director) 08065320275 [email protected] 3

44 Engr. I.T. Salami FMW (EMSD) 07059864195 [email protected] 4

45 Egbeyemi Abiola A. FMW (EMSD) 08023435868 [email protected] 3

46 Egbeyemi Abiola A. FMW (EMSD) 08023435868 [email protected] 3

47 Akinfolarin Olusamya .K. FMW (EMSD) 08138952227 [email protected] 4

48 Engr Okwute Ignatius, E FMW (EMSD) 08038781027 [email protected] 4

49 Ukombe, Mfon E FMW (F/A) 08023783427 4

50 Omoruanzoje Victor Omoz FMW (FIN & ACCTS) 08069126969 4

51 Major Ifeoma FMW (Int.Audit) 08038560443 4

52 Akujobi Agatha FMW (Int.Audit) 08055376331 [email protected] 4

53 Barr. (Mrs) J. Adaramola FMW (Legal) 08065975661 [email protected] 4

54 Engr. U.I Udok FMW (MGQC) 08036550924 [email protected] 4

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No Name/Designation Organization/Designation Phone No. Email Day 1 Day 2 Day 3 Day 4 Total

APPENDIX A: Detailed Course Attendance Register

ATTENDANCE: TRAINING WORKSHOP ON ROAD ASSET MANAGEMENT SYSTEM (RAMS) VENUE: Crystal Hall, Chelsea Hotel, Adetokumbo Ademola Cres. ABUJA

DATE: April 28, 2014 - May 2, 2014

57 Jibrin Umar Shuaibu FMW SCE (BRIDHTS) 08065177945 [email protected] 2

58 Engr Abiye Harry Otejiri FMW, CE/ABJ 08034512341 [email protected] 3

59 Owuamandm Azuattalam .M FMW, F&ACCTS 08138519979 4

60 Engr. (Mrs) H.B. Buhari FMW, PPP 08055240567 [email protected] 1 30

61 Engr. Ogbuehi Charles FMW, SE-ABUJA 08033166354 [email protected] 4 3

62 Aliyu H. Musa RSDT 08033837144 4 27

63 Ngozi Mojike CPS RSDT 08053674267 [email protected] 2

64 Olugbenga Olumolawa RSDT 08037211092 [email protected] 3

65 Djasro Naibi RSDT 08165573023 [email protected] 4

66 Igoni Maria D. RSDT 08036699805 [email protected] 2

67 Engr. Yakubu Madaki RSDT 07038968340 [email protected] 2

68 Chukwunonso Ibe RSDT 07056733474 [email protected] 3

69 Chike Ngwuocha RSDT 08077222570 [email protected] 2

70 Rufai Abdul-Azeez RSDT 08036340371 [email protected] 3

71 Ibrahim Dindi RSDT 08034966788 [email protected] 2

72 Engr. Adedapo Ademola RSDT 08032013360 [email protected] 3

73 Nasiru Rabiu RSDT Project Engr 08036130632 [email protected] 4

74 Dr. Site Onyejekwe RSDT Traffic Engr 07014022999 [email protected] 4

75 GARBA Rilwanu Saleh RSDT, PRIN. ACCOUNT. 08033140167 3

76 Usman A. Lawan RSDT/CO 08050928956 [email protected] 4

77 Lizzy E. Kehinde RSDT/PS 08038476622 [email protected] 3 17

78 C. Henry Usoh RSDT/Senior Proj. Engr. 08033276182 [email protected] 4 5

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APPENDIX B. Responses to Question No. 7 of Pre-Course Questionnaire

Briefly List three barriers or challenges that are limiting or slowing the maturity of

Road Asset Management System in FMW, FERMA or RSDT:

1. Political interference 2. Limitation of funding 3. Lack of knowledge of RAMS 1. Political influence

2. High turnover of management

3. Every management is a new beginning

1. Inadequate budgetary provision and non-release of funds during construction season.

2. Political interference, indiscriminate award of control to incompetent contractors while competent contractors don’t have job to do.

3. Frequent change of management. Discontinuing of started or initiated by past management 1. Limited funds

2. Inadequate personnel

3. Inability to consider it as a priority 1. Lack of funding

2. Inadequate manpower 3. Lack of political will

1. Inadequate knowledge of Road Asset Mgt. System 2. Inadequate resource utilization for that purpose

3. Lack of experience on RAMS and business plan procedure 1. Funding

2. Executive Mgt. decision 3. Quality of materials used 1. Larger number of federal roads

2. Gazetting of local gov't road as federal roads

3. Dependence on roads for transporting persons and goods without functional rails 1. Data acquisition

2. Referencing acquired data 3. Having the required knowledge 1. The bureaucracy of government works 2. Not all the roads are always covered 3. Funding on the part of Government

4. Equipment readiness 5. Co-ordination in the big picture is lacking 1. Inadequate knowledge about RAMS, lack of awareness

2. Politics

3. Lack of adequate equipment for data acquisition 4. Improper planning

1. Changing of Mgt. head

2. Lack of appropriate training for junior employees 3. Politics

1. Funding issues 2. Trained personnel

3. Mgt. decision making process 1. Inconsistent policy

2. Low sensitization or poor awareness 3. Poor feedback on evaluation

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2. Lack of and untimely distribution of resources (finance) to attend to urgent situations/emergencies 3. Communication - The vast nature of the Nigeria economy leaves some dangerous aspects of the roads unattended to due to inadequate communication system

1. Political interference 2. Lack of consistent budget 3. Government policies 1. Lack of updating of data

2. Low frequency of training opportunity 1. Funds

2. Skilled and experienced personnel 3. Attitudinal behaviours

1. Engaging inexperience to handle the programme 2. Interference from other unprofessional body 3. Lack of maintenance culture

The principal barrier will be institutional; the major barrier will be changing the way things are done in the Ministry. The business process amenable to the overall objective for effective management of the road network by applying the principle of Road Asset Management.

1. Lack of funds 2. Lack of facilities 1. Isolating the rural areas 2. Non-availability of funds

3. Fake promises from the Politicians

1. Finance - when monies appropriated falls short of what was proposed in the budget.

2. Procurement Process - The procurement process in Nigeria is so long, such that by the time it is completed for the process of work to begin, the monies for the work would have lapsed for the year, and returned to the treasury.

3. Data or information gathering concerning which asset to manage 1. Financial constraints

2. Access to ICT 1. Funding

2. Community Interference 3. Communication gap

1. Funding from statutory allocation 2. No alternative source of funding 3. Frequent changes in management team

1. Non-engagement of the appropriate professionals 2. Inadequate funding

3. Non-application/limited application of ICT 1. Awareness in the public & stakeholders 2. Buy in by Executives and top management 3. Base data and database

1. Political will from decision makers

2. Many people including the professional are not aware of the importance of Road Asset Management 3. Lack of acceptance within the system

1. Awareness 2. Inertia

3. Concentrating efforts on other important tasks & projects

1. Lack of awareness of the benefits of using RAMS for the National Road Network 2. Lack of qualified personnel with key experience on Asset Management

References

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