RISK MANAGEMENT &
INTERNAL CONTROLS
RISK MANAGEMENT
OPERATIONAL
• Loss arising from system failure, human error, or external events.
• Controls: segregation of duties, access control, authorisation & reconciliation procedures, staff
education, grievance procedures, backups, reliable data.
MARKET
RISK MANAGEMENT
CREDIT Financial assets • Cash • Accounts receivable LIQUIDITY RISKProper management of working capital,
capital expenditure, actual versus forecast cash flows.
ASSESSING FRAUD RISK
1. Do one or two key employees appear to
dominate the company?
2. Do any key employees appear to have a
close association with vendors?
3. Do any key employees have outside
business interest that might conflict with their job duties?
4. Does the firm conduct pre-employment
background checks to identify previous dishonest or unethical behaviour?
ASSESSING FRAUD RISK
(Continuing)
5. Does the firm educate employees about
the importance of ethics and anti-fraud?
6. Does the firm provide a secure channel
to report fraud/theft?
7. Is job or assignments rotation mandatory
for employees who handle cash receipts and accounting duties?
8. Is the level of authority clearly identified
ASSESSING FRAUD RISK
(Continuing)
9. Are there policies and procedures addressing
the identification, classification and handling of proprietary information?
10. Do employees who have access to proprietary
information sign non-disclosure agreements?
11. Is there a company policy that address the
receipt of gifts, discounts and services offered by a supplier or client?
12. Are the firm’s financial goals and objectives
Indemnity Insurance
AFF (AIIF)
AON (PI & Court Bonds) Professional Negligence
Refer to Policy on requirements
In possession of FFC
Covers all costs fees & expenses incurred in
the investigation, defense or settlement of my claim
Indemnity Insurance
Excess – R20 000 / R35 000 Free insurance Exclusions: Trading losses Investment advice Bridging finance Commercial brokersBuying additional cover (top up cover)
AON
Misappropriation of Trust Funds
AFF
Theft of trust moneys
Indemnify members of public – not practitioner
Fund of last resort Excussion
Separate insurance cover for firm to cover this type of eventuality required
Asset Insurance
Buildings
Movable property (office contents)
Loss of income / accounts receivable Public liability
Life & Disability Insurance
Annuity / Provident Fund
Decision postponed
Low priority on expenditure list
Ignorance to type of environment creating risk Incentive to support staff
Marketing
Internal Image protection Reputational damage • Appearances • Staff (Jnr & Snr) Complaint handling Progress reportsMarketing
External
Clients needs regularly accessed
Remain relevant – anticipate client needs Branding
Network
Social media Webpage
Legal topics - newspapers
- functions
Marketing
Competative Edge Product? Price? Advertise? Time? Client care?INTERNAL CONTROLS:
CHECK LIST
A. Accounting Records and General
1. Are the accounting records, including
lists of trust ledger balances, retained for at least five years from the date of the
last entry therein?
2. Are all accounting records written up
monthly?
3. Are all accounting records kept in a neat,
INTERNAL CONTROLS:
CHECK LIST
4. Are employees’ duties clearly defined? 5. Are the duties of accounting staff
rotated?
6. Are all employees required to take
regular holidays and are their duties then assumed by other employees?
7. Are all employees in positions of trust
INTERNAL CONTROLS:
CHECK LIST
B. Banking Accounts
1. Are separate trust and business banking
accounts maintained?
2. Are there any investments accounts in
operation?
3. Who has authority to open and call up? 4. Proper recording?
Investment accounts (cont)
Procedure to obtain prior written consent? Detailed record kept?
Regular review?
Review by person other than those who maintain a register, account, or records of investments.
INTERNAL CONTROLS:
CHECK LIST
C. Remittances Received by Mail
1. Is the mail collected from the post office
by a responsible official?
2. Is all mail opened by at least two
persons?
3. Are the mail openers independent of the
INTERNAL CONTROLS:
CHECK LIST
4. Is there a record of all moneys received
by mail?
5. Is this record subsequently checked with
actual receipts by an independent person?
6. Is this checking function adequately
INTERNAL CONTROLS:
CHECK LIST
D. Receipts and Banking
1. Is the trust account cash kept separate
from business account cash?
2. Are receipts made out immediately for all
amounts received?
3. Are full particulars always shown on
receipts?
4. Are the originals of all cancelled receipts
stapled to the cancelled copies?
5. Is the cash office secure against access by
INTERNAL CONTROLS:
CHECK LIST
6. Are properly printed pre-numbered receipt
books with an adequate number of copies used?
7. Is a register of receipt books maintained?
8. Are unused receipt books under the control of
a responsible official who has nothing to do with cash receipts?
9. Are all receipts banked intact daily?
10. Are receipts regularly compared with details of
the bank stamped deposit slips by an independent employee?
INTERNAL CONTROLS:
CHECK LIST
E. Cheque Payments
1. Are cheque preparers independent of the
persons who:
a. approve vouchers for payment b. sign cheques?
2. Are cheques made payable to third
parties such as Banks, etc. always made payable to “ABC for credit of account
INTERNAL CONTROLS:
CHECK LIST
3. Are all trust account cheques preprinted to
“order”?
4. Are cash cheques and bearer cheques
prohibited?
5. Are cancelled cheques marked cancelled
and kept available for subsequent inspection?
INTERNAL CONTROLS:
CHECK LIST
6. Are all cheques accompanied by
properly authorised vouchers when presented for signature?
Forged vouchers(fictitious creditors) Forged bank statements
Relevant ledger account
7. Is the signing of cheques in blank
INTERNAL CONTROLS:
CHECK LIST
F. Petty Cash
1. Does the petty cashier have exclusive
control over the petty cash and responsibility therefore?
2. Are all payments supported by properly
authorised petty cash slips and vouchers (where applicable)?
3. Are all paid slips and vouchers marked
INTERNAL CONTROLS:
CHECK LIST
4. Has a reasonable limit been set for
individual payments?
5. Is the float fixed at a reasonable level
having regard to the level of expenditure?
6. Periodically examined by a responsible
person?
7. Is the cash counted and agreed to the
INTERNAL CONTROLS:
CHECK LIST
G. Control of Pre-numbered Stationery
1. Is the following stationery consecutively
pre-numbered and numerically and physically controlled?
a) Receipt books - Business - Trust
b) Cheque books - Business
- Trust c) Fee notes
INTERNAL CONTROLS:
CHECK LIST
2. Are all orders for the printing of controlled
stationery authorised by a responsible official?
3. Is the physical control of such stationery
vested in a responsible official or a person divorced from the effecting or recording of transactions?
The Trust Reconciliation
1. Are bank reconciliations prepared monthly?
2. Such recons prepared by employee
independent of cash receipts and payment functions?
3. Does the reconciler exercise physical control over bank statements and issued cheques?
Trust Reconciliation (cont)
Do the bank recon procedure include:
A comparison of paid cheques with the cash
book as to names, dates and amounts?
Accounting for numerical sequence of paid
cheques?
Regular follow –up on long outstanding
cheques and deposits?
INTERNAL CONTROLS:
CHECK LIST
H. Computerised Accounting
Data Capture
Are all source entries independently totalled prior to being captured?
2. Is a permanent record kept in a register
of these batch totals together with a description of the entries processed?
INTERNAL CONTROLS:
CHECK LIST
3. Are all source documents or source entries: a) Sequentially numbered?
b) Processed in sequence?
4. Where computer postings are made directly
from the source document (i.e. where there is no book of prime entry) are all prime
documents sequentially numbered, batched and permanently filed?
INTERNAL CONTROLS:
CHECK LIST
Security of Information/Data Resident on the Computer
1. Does the computerised system generate an
audit trail of the following:
a) Transfers between the trust accounts and
business accounts.
b) Transactions processed to the trust accounts. c) All deleted, amended and/or inactive trust
INTERNAL CONTROLS:
CHECK LIST
Security Over Programs
1. Are there defined responsibilities
regarding testing, documenting and approving the implementation or
INTERNAL CONTROLS:
CHECK LIST
Security Over Data Access
1. Is there effective security against
unauthorised access to programs and data files?
2. Are there controls to ensure that
computer programmers do not have access to the live data files?
3. Is access restricted by an effective
Internet fraud
Phishing
Fraudsters pretend to be a trusted corporation
or bank. Requested to obtain valuable information.
“ Dear Client,
A payment has been made to your account. To view the details of the payment, please click here to login. < http://www.milan-ipe.com/login-nedbank-secure-payment/index.php> Please ensure that you enter the One Time Pin that will be sent to your cell phone immediately after your login.
If you have any questions or would like more information, please contact our support centre”
Phishing (cont)
“Account Update Notice
Dear Valued Clients,
ABSA has initiated protective procedures to secure the online banking accounts of our customers from identity theft and phishing attempts.
As a result of this newly implanted security program, we will require you to bear with us as we work to increase the security of your account.
Please follow the instructions as we will be sending you SMS messages for verification purposes. We would suspend your access for safety reasons until you upgrade. follow the link below
Please go to: https:important/server/upgrade/absa.co.za <
http://www.papayacomputer.com/tmp/arr/ssl/o-upgrade/server/update-profile/cs.servers.php>
You will also need to verify your TVN upon request.
Thank You
Tips to Prevent
Never access internet banking using a link or a favorite.
Always open your browser and type in address.
Never allow browser to save pin.
Hover your mouse over any hyperlinks to reveal the actual URL.
Use a secure site – secure protocol – https://
Tips (cont)
Avoid opening unsolicited emails and attachments that may cause viruses, malware and spyware.
Ensure that your antivirus and antispyware is up to date. - keyloggers
Do not make use of public
terminals(internet cafes,hotels,libraries,etc) Secure payment sites when shopping on
INTERNAL CONTROLS:
CHECK LIST
Back-up
1. Is there a formal back-up procedure that is
followed?
2. Are data files backed-up regularly? 3. Are multiple versions of the back-up
maintained?
4. Are back-up files stored in a safe alternative
location?
5. Are back-up files frequently tested to ensure
INTERNAL CONTROLS:
CHECK LIST
I. Scams & Money Laundering
1. Have manuals, policies and procedures
been developed and implemented to ensure compliance with provisions of anti-money laundering legislation?