ARGUS SUPPORT: INSTALLATION AND CONFIGURATION GUIDE FOR BEST PRACTICE

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ALL LOGOS AND TRADEMARKS ARE COPYRIGHT OF THE RESPECTIVE OWNERS © COPYRIGHT ARGUSCONNECT, 2008

Intended Audience:

Technical administrators of the IT environments are recommended for the installation of Argus; however this installation and configuration guide should be able to walk any computer user through an Argus installation providing no major errors are encountered.

Purpose:

This document is aimed to be user-friendly, and will walk you through the entire process for configuring Argus for the first time on a site using Best Practice. This document does contain important information in regards to minor configuration changes that can mean the difference between a successful Argus installation and a failed Argus installation.

Recommendations:

If at any stage you encounter problems or concerns during this installation or configuration of Argus and related software, it is highly recommended you contact the Argus Support desk with the details listed on the front page of this document. If you want a complete understanding of the workings of Argus, please download the ‘How Argus Works’ documentation listed on our website.

Disclaimer:

It is important to remember that some sites are not configured with a standard configuration of Best Practice and some settings and screenshots may vary. Argus provides no warranty, and takes no responsibility for issues caused relating to the installation or configuration of Argus and other related software.

ArgusConnect Pty Ltd:

Phone: (03) 5335 2220

Support: (03) 5335 2221

Email:

[email protected]

Web:

www.argusconnect.com.au

Head Office:

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PREREQUISITE CHECKLIST

REQUIREMENTS FOR INSTALLING ARGUS:

SITE-SPECIFIC INFORMATION:

During the installation of Argus there is a set of information you will need to complete the

installation and configuration successfully. When gathering this information, ensure that all names and details are correct as to ensure the installation goes as smoothly as possible.

The following is a list of required information for your installation; it is recommended that you print this list to ensure all items are ticked off accordingly for your site configuration. Some of the options listed below are optional, but it’s recommended you gather all information below.

REQUIRED DETAIL: SITE DETAIL/INFORMATION: TICK:

Clinic/Site Name

Site sending, receiving, or both? Computer name that Argus will be installed on

How many sending PCs? (If any) PKI Encryption Key (Argus supplied or other source)

Password for PKI Encryption Key Error notification email address Dedicated Argus email address Password for Argus email address

POP3 mail server details SMTP mail server details List of doctors names and provider number details Best Practice Username & Password

SITE-SPECIFIC CONFIGURATION:

It’s important to have an understanding of the network layout before attempting to install Argus. Understanding where the data will be exported to when the site is receiving is important; having the wrong export location can cause strange behaviour.

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You are now ready for the next step of ‘Configuring Argus for Best Practice’.

INSTALLING ARGUS

INITIAL SETUP:

The initial configuration of Argus is quite a simple process and only involves downloading the latest setup executable. This can be found at our website.

1. Open your default web browser

(usually Internet Explorer) and type in the following address; www.argusconnect.com.au. 2. Click on ‘Software Download’ on the left. 3. Click on ‘Download Argus 4.x for Windows’. 4. Save the file to your desktop.

Once the file has downloaded, double click on the ‘Argus 4.x for Windows’, click next through all the steps, remembering to agree to the license agreement, and select ‘Typical’ as the installation type.

Just after this simple installation of Argus, it will bring up a new window to install an application known as ‘Firebird’; leave all the options as default and keep clicking next until Firebird is installed.

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If it fails at this point, there is probably an issue with Firebird, are the firebird services running?

CONFIGURING ARGUS FOR BEST PRACTICE

CONFIGURING ARGUS:

Now that you have successfully installed Argus on your server-based PC, it will need to be

configured. The server-side management of Argus is completed by ‘ArgusMessenger’ – an icon for ArgusMessenger has been placed on the desktop. For a detailed explanation of what

ArgusMessenger is and how it works, please refer to the ‘ArgusMessenger User Manual’ in the documentation section of our website.

Open ArgusMessenger, you will be prompted for a password. The password is ‘masterkey’ – the default password for Firebird.

‘Your Argus License is missing’ dialog box will appear, click okay.

Now armed with your Argus License, click ‘Yes’ to continue. Browse to and select your license file, it is usually named by the site name you have registered under.

(i.e.: Your-Site-Name.BIN)

‘Configure Argus Manually’ is selected, click on ‘Confirm’. Click ‘Okay’ to the dialog box for the first time configuration of ArgusMessenger.

The screen you’re seeing now is the ArgusMessenger settings configuration wizard. To continue, you need to click on the Step’s to configure.

1. Click on Step 1 – System and ‘Start Wizard’ 2. Click Next (optional reading)

3. Type in the Site Name and your ‘masterkey’ password and click ‘Next’.

4. Argus should automatically configure ‘Database Server Security’ settings – if not, please contact the Argus Support desk. (continued next page)

See the next page to continue configuring Argus for Best Practice.

At this stage, you will need to contact the Argus Support desk for your license key to be

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CONFIGURING ARGUS (continued):

5. You are now ready to change the ‘SYSDBA Password’; this is optional and depends on the security of your site. If it is changed, it is imperative to document the new password and/or let Argus Support know.

6. Type in the error notification email address that was collected in the prerequisites from the site.

7. Click ‘Finish’.

You are now ready to configure ‘Step 2 – Mail Servers’. 1. Click on ‘Step 2 – Mail Servers’ and click ‘Continue’ 2. Click ‘Add’ and then ‘Next’ (optional reading)

3. Complete the required fields with the details collected in the prerequisites from the site and then click next, then finish.

You are now ready to configure ‘Step 3 – Mail Accounts’. 1. Click on ‘Step 3 – Mail Accounts’ and click ‘Next’. 2. Enter the Users full name –

NOTE: This name should be exactly the same as the site name as it was entered in ‘Step 1 – System’ 3. Enter your dedicated Argus email address.

Provider ID is not used in the majority of instances. 4. Click next and use the drop down box to select your

mail server as configured in ‘Step 2 – Mail Server’. 5. Complete the required fields with the details collected

in the prerequisites from the site and then click next. 6. Enter the username and password you wish to specify

for ‘ArgusMail’ – usually an abbreviation of the site name – (i.e.: John Smith Medical Clinic would be ‘jsmc’) for both the username and the password. 7. Click ‘Next’ then ‘Finish’.

You are now ready to configure ‘Step 4 – Dial-up’, (this step is optional).

1. Click on ‘Step 4 – Dial-up’ and click ‘Next’.

2. Select your option for either automatic dial-up or manual connection, configure the settings according to your dialup connection and site preferences.

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CONFIGURING ARGUS (continued):

You are now ready to configure ‘Step 5 – Encryption’. 1. Click on ‘Step 5 – Encryption’ and click ‘Start Wizard’. 2. Click ‘Next’ (optional reading).

3. Browse to the directory that you can access your PKI Encryption Key – as listed in the prerequisites. You only need to browse to the directory; you don’t need to select the encryption files. Click ‘Next’.

4. Type in the password to match the PKI Encryption Key, remembering to click ‘Authenticate’, then ‘Next’. 5. Select ‘No’ for exporting the certificate, and click ‘Next’. 6. Click ‘Next’ (optional reading).

7. Click ‘Finish’.

You are now ready to configure ‘Step 6 – Rules’.

The rules are a set of instructions that are configured to process incoming emails (documents that were sent to you from others who are using Argus); most rules will look for particular formats and text, and export the documents to the directories. The clinical software usually picks up the files that have been exported and processes them. Click on ‘Step 6 – Rules’ and click on ‘Continue’.

1. We will specify 4 rules in total. Hold down Control (CTRL) on the keyboard and left click once on ‘Generic ORU Export’, then left click once on ‘Generic REF Export’, then left click once on ‘Letters And Reports’ and then left click once on ‘REF to PUT (with RTF)’. All 4 items should now be highlighted in the list of rules.

2. Click on ‘Configure’ down the bottom and click ‘Next’. 3. The error notification email address should already

be entered for you, click ‘Next’. 4. Click on the ‘...’ box to browse to

‘C:\Program Files\Argus\Incoming’, keeping in mind that you will need to create the directory. 5. Then click ‘Next’ and ‘Finish’.

You have successfully configured Argus for Best Practice, however – the services for automating Argus to run in the background have deliberately not been configured. The next step from here is

to test the configuration within ArgusMessenger above to ensure no errors would occur from the automated services. You are now up to ‘Testing ArgusMessenger Configuration’.

**DO NOT FINISH ‘STEP 7 – AUTORUN’** AT THIS STAGE, CLICK ‘CLOSE’.

It’s important that you specify a folder on the local PC; you should NOT specify

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TESTING ARGUSMESSENGER CONFIGURATION

MAKING SURE IT WORKS:

It’s important to confirm that your Argus configuration is correct before setting up services to do it for you automatically, if there’s an error and the services run every 20 minutes in the background, your error-notification email address can be inundated quite quickly.

To test your Argus configuration, with ArgusMessenger open click on ‘Action’ in the menu up the top, and click on ‘Send/Receive Mail’.

Naturally, the results you’ll get in this progress box will vary. What you’re looking for is one that looks like this:

The amount of ‘Sent an...’ items will vary, depending on how many times you have modified the configuration of your ArgusMessenger installation.

If you are seeing anything other than the detail in the box above, please don’t hesitate to contact our Argus support desk on the details listed on the first page of this document.

SOME OF THE REASONS IT FAILS:

‘Out-bound firewalls’ are one of the biggest contributing factors that will stop ArgusMessenger connecting with the internet. If you are running a software firewall, try disabling it temporarily to see if it solves the issue.

Wrong email details are the second biggest contributing factor to a failed ArgusMessenger configuration. Can you test the POP3 details using webmail? Are you sending out via the ISP? Does it require authentication?

Are you currently logged in as an administrator? There can often be authentication issues for where the rules export to.

Trouble-shooting Checklist:

I am currently connected to the internet:

I have tried it with the software firewall disabled:

I have logged in with webmail to prove the username and password are right for email: I have looked in ‘Logs’ to check what the issue is:

I am currently logged in as an administrator:

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CONFIGURING ARGUSMESSENGER TO RUN AUTOMATICALLY

AUTOMATED SERVICES:

ArgusMessenger is now set up correctly for you; it’s time to configure a few services that will run in the background for you so that you don’t have to click on Send/Receive mail manually every so often.

ARGUSMESSENGER AUTORUN:

ArgusMessenger Autorun will require you to be logged in as a ‘computer administrator’ to configure the service to run automatically for you. If you are not confident that this is the able to be done, please contact the Argus Support desk on the details listed on the first page of this documentation.

1. With ArgusMessenger open, click on ‘Configure’ up the top in the menu, and click on ‘Settings Controller’. 2. Click ‘Step 7 – Autorun’ and click ‘OK’ on the dialog box. 3. Click ‘Start Wizard’ then ‘Next’ (optional reading). 4. Select ‘Yes’ and click ‘Next’.

5. Usually, leave the computer login name and password blank as you are logged in as an administrator.

6. Click ‘Next’ and enter your ArgusMessenger password. 7. Click ‘Verify Password’ and leave the default of 20

minutes unless there is reason to set otherwise. 8. Click ‘Next’, select ‘Yes’ and click ‘Next’.

9. Browse to and select your directory to archive your Argus emails to, click ‘Next’ and ‘Finish’.

10. Close the ‘Argus Settings Controller’.

Your ArgusMessenger is now a ‘service’ that will periodically run at the time you have specified.

ADDRESS BOOK UPDATE AUTORUN:

ArgusMessenger will compare itself against the Argus Users Directory on a specified interval to ensure you have the latest contact details for anyone you wish to send to.

1. With ArgusMessenger open, click on ‘Update’ (the very right picture icon), and click on the ‘Auto Address Book Update’ tab.

2. Select ‘Yes’ and click ‘Confirm’, tick ‘Argus Users Directory’ and click on ‘Start Wizard’.

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You have now successfully completed the receiving

side of the Argus configuration!

(You can stop here if the site is not sending using Argus also.)

ADDRESS BOOK UPDATE AUTORUN (CONTINUED):

4. Leave the login name and password blank, click ‘Next’. 5. Enter your ArgusMessenger password and click ‘Verify’,

the default value of 1 day is standard. 6. Click ‘Next’ and click ‘Finish’.

The automated address book update is now completed. You have configured all the required automated services for ArgusMessenger.

ADDING THE SITE TO THE ARGUS USERS DIRECTORY

In order for other sites to be able to look up your current site, they need to be in the Argus Users Directory. At this stage of the installation, you will need contact Argus Support with the following information:

Argus User Directory Checklist:

A list of practitioners (with provider numbers) for the site:

I have made it clear which site I have just configured and have details including the best contact person and number for the site:

I have specified if the clinic has multiple locations and specified which doctors belong to which address: I will now contact Argus Support with the list of practitioners:

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CONFIGURING BEST PRACTICE TO SEND VIA ARGUS

CONFIGURE ARGUSAGENT FOR SENDING VIA ARGUS:

Best Practice’s method of sending out documents via Argus is via a ‘file drop’. Best Practice will place a REF file into a specific directory within a specified directory, we then configure ArgusAgent to collect this REF file and give it to ArgusMessenger to email to our recipient. This section is the most technical, we’ve spaced it out to make it easier to follow.

1. Open ArgusAgent by using the ‘Start Menu’, ‘All Programs’, ‘Argus’ and ‘Argus Agent’.

2. Type in your ArgusMessenger password, by default this is ‘masterkey’. Once logged in, click on ‘File’ in the menu across the top, then click ‘Add Event’.

3. Click ‘Next’ and in the ‘Name of event’ box, we

recommend naming the event ‘Best Practice Pickup REF’. Change the ‘Event interval’ to ‘10’ seconds.

The selected ‘Action to be taken’ should be set to ‘Pickup HL7 File(s)’. Click ‘Next’.

4. In the ‘Choose directory to poll’ we need to navigate to your local Argus directory (this is typically set to C:\Program Files\Argus) – from there create a new directory called ‘Outgoing’ (Hint: You can use the ‘Create New Folder’ icon within the folder navigation window). By default, the directory to poll is;

‘C:\Program Files\Argus\Outgoing’.

5. In ‘Choose file selection criteria’ select ‘Extension’ and type in ‘REF’ (as noted, do not include the dot). In the bottom section select “Move To:” and click on the ‘…’ on the very right. Inside our

‘C:\Program Files\Argus\Outgoing’ directory we need to create a subdirectory called ‘Sent’. By default, the directory to move to is;

‘C:\Program Files\Argus\Outgoing\Sent’. Click ‘Next’. 6. Drop down the ‘sender for the email’ box and select

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7. Set the ‘Resend Every’ to every ‘1’ days, and the ‘Resends’ to ‘3’. Click ‘Next’.

8. Change the ‘search for’ to ‘Look for Email Address’ and in the location of the email address, please type in:

SELECT MSH.6.1.1.1 FROM MSH.6.1.1.1

The error notification email address should already be set; it’s optional if you wish to change the email address. Click ‘Next’. Click ‘Finish’.

9. Highlight the new event we’ve just created by clicking on it once, click on ‘File’ up the top and click on ‘Start Event’.

CONFIGURE ARGUSAGENT FOR SENDING AUTOMATICALLY:

At this stage, ArgusAgent will only run when you have ArgusAgent open and the timer is counting down. ArgusAgent needs to be configured to run as a service to automatically collect files from Best Practice. Follow the steps below to configure ArgusAgent to as a service in the background.

ArgusAgent Autorun will require you to be logged in as a ‘computer administrator’ to configure the service to run automatically for you. If you are not confident that this is the able to be done, please contact the Argus Support desk on the details listed on the first page of this documentation.

1. With ArgusAgent open, click on ‘File’ up the top, and click on ‘Configure Autorun’.

2. Click ‘Next’ to start the wizard, select ‘Yes, set up Argus as a service’ and click ‘Next’.

3. Leave the Computer Login Name and Computer Login Password blank, you only need to specify these in particular situations. If you are unsure, contact Argus Support. Click ‘Next’.

4. Enter ‘masterkey’ as your SYSDBA password, click ‘Verify Password’, leave the activation interval as ‘20’ minutes, then click on ‘Next’. Click ‘Finish’.

If you get any errors at this stage please contact Argus Support on the details listed on the first page of this documentation.

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CONFIGURE BEST PRACTICE FOR SENDING VIA ARGUS:

Now with all of the Argus software configured and ready; there are a few changes we need to make within Best Practice itself. First, we need to share the Incoming Argus results directory, so that all Best Practice instances at the site can collect the results.

Second, we configure one of the Best Practice computers to pick up from that shared location, the settings will replicate to all of the other computers if there are multiple.

1. Double click on your ‘My Computer’ icon.

(It may be on your desktop or in your Start menu) 2. Double click on the ‘C drive’ (often ‘Local Disk (C)’) 3. Double click on ‘Program Files’

(you may need to ‘show files’)

4. Double click on ‘Argus’ and create a folder called ‘Incoming’ and a folder called “Outgoing’. Right click on ‘Incoming’ folder and click on ‘Sharing and Security...’ 5. Click on ‘Share this folder’ and change the name to

‘ArgusIncoming’. Click on ‘Permissions’. 6. Tick the ‘Allow Full Control’ box, click ‘OK’.

7. Click on the ‘Security’ tab across the top, click ‘Add’. 8. In the box, type ‘everyone’, and click ‘OK’.

9. Click on ‘Everyone’ once, and tick the ‘Allow Full Control’ box. Click ‘Okay’.

CONFIGURING BEST PRACTICE:

1. With Best Practice open, click on ‘Settings’ up the top, and click on ‘Configuration’.

2. On the first page, ensure that the ‘Default HL7 export format’ is set to REF and tick ‘Use Argus format’. 3. Click on ‘Results import’ on the left, and then

click on ‘Add’.

4. We need to configure a ‘UNC Path’ here. This is done so that all PCs can access the results; expand

‘My Network Places’ then expand ‘Microsoft Windows Network’.

Can’t see ‘Sharing and Security...’?

Click ‘Tools’, ‘Folder Options’, ‘View’, at the very bottom and un-tick ‘Use simple file sharing...’.

- AT THIS POINT, YOUR CONFIGURATION MAY VARY -

You need to find your computer, within your workgroup or domain. This is completely dependant on your network configuration and may not be accessible. Please contact Argus Support if you get stuck with these steps – (03) 5335 2221.

Repeat the process again, right click on ‘Outgoing’ and share that folder also with the same steps, calling it

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You have now successfully completed the sending

side of the Best Practice configuration!

(Now we need to test that it works...) In this instance, we will assume that the computer

name is “Doctor-01” and the workgroup/domain name is “SmithMedical”.

5. If you do not know what your workgroup/domain and computer name is, please right click on ‘My Computer’ and go to ‘Properties’, click on the ‘Computer Name’ tab across the top. You should see the following:

Navigate to your workgroup/domain, and navigate to your computer name. Select the ‘ArgusIncoming’ share from your computer. Click ‘OK’.

6. On the left, we now need to select ‘Messaging’ (you will need to scroll down the list). Click ‘Add’.

7. Within ‘Provider Name’ type in ‘Argus’. 8. Within ‘Path for incoming messages:’ type in:

\\<YOUR-COMPUTER-NAME>\ArgusIncoming\ (substitute <YOUR-COMPUTER-NAME> with your computer name from step 5. EG; in our instance it would be \\doctor-01\ArgusIncoming)

9. Within ‘Path for outgoing messages:’ type in:

\\<YOUR-COMPUTER-NAME>\ArgusOutgoing\ (substitute <YOUR-COMPUTER-NAME> with your computer name from step 5. EG: in our instance it would be \\doctor-01\ArgusOutgoing)

10. Tick ‘Use as default messaging provider’ if applicable. 11. Click ‘Save’ on our ‘Messaging provider’ window, then

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TESTING ARGUS & BEST PRACTICE CONFIGURATION:

MAKING SURE IT WORKS:

To be sure your Argus and Best Practice configuration is working correctly and so you can confirm the site you are at can confidently send items from Best Practice via Argus, below is a list of steps to test everything is in the right place. We will prepare a new referring practitioner within Best Practice, ensure they’re in the Argus address book, compose a letter based on a test patient and drop a file for ArgusAgent. ArgusMessenger will then automatically send your test message out to our support staff.

1. Open ArgusMail and click on “Tools” up the top, then click “Address Book”. Click “Add”, search for “Argus Support” – highlight “Support, Argus (Argus Support)” and click “Add”. 2. With Best Practice open, click on ‘View’ in the menu up the top, and click on ‘Contacts’. Click

on “Add New” Give it the name “Argus Support” and the email address

“[email protected]”. Drop down “Messaging Provider” and specify “Argus” as the preferred method. Click “Save”.

3. We now need to compose a new letter within Best Practice based on a test patient, to do this click on ‘Utilities’ in the menu up the top and select ‘Word processor’. Double click on the ‘Template’ you wish to use down the very bottom left. Select the referring practitioner as “Argus Support”. Select a “TEST PATIENT” that can be used, you must avoid sending real data to our Support staff in the interest of confidentiality and privacy.

When you’re ready, click on “File” and click on “Export HL7”.

If it prompts you for a location to export the HL7 file to, please navigate to the ‘Path for outgoing messages’ (which in our instance was \\doctor-01\ArgusOutgoing\) and click “Save”.

Instantly a REF (HL7) file will appear in the Outgoing directory. Within 20 minutes ArgusAgent will pick up the file from the “Outgoing” directory. Within 20 minutes ArgusMessenger will complete a send & receive and send the file to Argus Support. If you wish to speed this process up, you can open ArgusAgent manually and use the 10 second count down timer to pick up the file that Best Practice has dropped. You can also open ArgusMessenger and complete a manual send/receive, this is done in the “Action” menu up the top of ArgusMessenger. It’s important to keep in mind that if you don’t let this process happen automatically, it will not prove that Argus will work automatically in the back ground.

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INSTALLING ARGUS CLIENT (OPTIONAL)

CONFIGURE ARGUS CLIENT SHARING:

Having completed the receiving side of Argus, we have the option of adding “ArgusMail” to the desktop of the client PCs. ArgusMail only needs to be installed for address book management and some sites prefer to track their sent items and incoming items by watching ArgusMail. The cheat sheet on the very last page of this documentation describes how having ArgusMail available on your client machine may be an advantage.

SHARING ARGUS CLIENT:

To begin, we need to share out the client directory of your Argus Installation.

10. Double click on your ‘My Computer’ icon.

(It may be on your desktop or in your Start menu) 11. Double click on the ‘C drive’ (often ‘Local Disk (C)’) 12. Double click on ‘Program Files’

(you may need to ‘show files’)

13. Double click on ‘Argus’ and right click on ‘Client’ 14. Click on ‘Sharing and Security...’

15. Click on ‘Share this folder’ and change the name to ‘ArgusClient’. Click on ‘Permissions’.

16. Tick the ‘Allow Full Control’ box, click ‘OK’.

17. Click on the ‘Security’ tab across the top, click ‘Add’. 18. In the box, type ‘everyone’, and click ‘OK’.

19. Click on ‘Everyone’ once, and tick the ‘Allow Full Control’ box. Click ‘Okay’.

You can now close the Argus window you had open, the steps above allows all computers in your network to connect to the ArgusClient setup.

You can now go to the first PC you wish to configure for sending using Argus.

Can’t see ‘Sharing and Security...’?

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You have now successfully completed the sending side of the Argus configuration!

INSTALLING ARGUS CLIENT ON OTHER PCS:

Navigate to your file share which ever way you are familiar, we recommend the steps below. These steps will vary depending on your network configuration, if you need further assistance with these steps please don’t hesitate to contact your IT support or the Argus Support team.

To bring up the Argus Client Setup program, use the following steps. You will need to know the computer name that Argus-Messenger has been installed on.

This information was listed as part of the prerequisites. In these steps, substitute ARGUSSERVER with the correct PC name.

1. Click on ‘Start’, click on ‘Run’.

2. Type in ‘\\ARGUSSERVER\ArgusClient’ - click ‘Okay’. (no backslashes, no spaces, no quotation marks) (The ArgusClient folder should appear on screen.) 3. Double click on ‘Client Setup.exe’.

4. Click on ‘Install’ in the menu.

5. Click on ‘Install Everything’. (There is no prompt). 6. Close the Client Setup.

You should now run ‘Argus Mail’ (a new icon should have appeared on your desktop). It will prompt you for a username, password, database location and hostname.

Enter the ‘username’ and ‘password’ you specified for ‘Argus Mail’ (usually an abbreviation of the site name). E.g.: John Smith Medical Clinic would be ‘jsmc’) for both the username and the password.

The default ‘database’ path in our installation is;

‘C:\PROGRAM FILES\ARGUS\SERVER\DATABASE\ARGUS.GDB’. The ‘Host’ should be set to ‘ARGUSSERVER’. Keeping in mind, the host asking which PC it should connect to that has ‘Argus Messenger’ on it. Ensure you tick the ‘Save Password’ box and click ‘Confirm’.

Once Argus Mail is open, click on Tools (up the top) and click On “Address Book” – this is where you manage your address book from the client PCs.

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Argus Support: Phone: (03) 5335 2221 Email: [email protected] Web: www.argusconnect.com.au Used to see who is using Argus. A broad search utility.

Add the users to your Argus Address Book.

Add the users to your Best Practice Address Book. Send the document using Best Practice.

USING ARGUS WITH BEST PRACTICE:

CHECK INCOMING ARGUS DOCUMENTS:

Go to the “View” menu within Best Practice and click on “Import Investigation Results”. Incoming Argus documents will appear the same as electronic pathology results.

1. 2. 3. 4. Argus Messenger User: _SYSDBA________ Pass: _______________ Argus Mail User: _______________ Pass: _______________

COMPLETE USERS SEARCH FOR ARGUS USERS:

Anyone you wish to send to using Argus must be an Argus User.

1. Go to: www.argusconnect.com.au & Click on “Argus Users Search” (if prompted for a site identifier, please contact our support desk on the number listed at the bottom of this sheet.)

2. Add your search criteria. A common search we do is: “Postcode” in the first Dropdown box, “Starts With” in the second box, and enter the first 2 or 3 numbers of your postcode in the third box. 3. Click “Add Criteria” Button. You can repeat step 2 to add more information to search for.

4. Scroll down the page and click Search the Argus Users Directory.

ADDING ARGUS USERS TO YOUR BEST PRACTICE ADDRESS BOOK: 1. Open your Best Practice Address Book.

2. Replace existing email address with Argus email address.

SENDING AN ENCRYPTED EMAIL USING ARGUS IN BEST PRACTICE:

1. After typing your letter, click on the “Export as HL7 file” as depicted below. Your message will have been sent successfully, if the steps above have been followed correctly. If not, an error notification will be sent via email and you will be informed.

ADDING ARGUS USERS TO YOUR ARGUSMAIL ADDRESS BOOK:

Anyone you wish to send to using Argus must be in your Argus Address Book.

1. Open ArgusMail. (If prompted for a username/password/etc, please contact Argus Support)

2. Click on “Tools” (up the top) and click on “Address Book”.

3. Click “Add” to bring up the box to search for the person you wish to add. 4. Type in the name (or part name) of the practitioner or practice you’d like to add. 5. Highlight the name of the practitioner and click “Add”. Click “Yes” if you are sure.

ARGUS SUPPORT: INSTALLATION AND CONFIGURATION GUIDE FOR BEST PRACTICE

ArgusConnect Pty Ltd:

Phone: (03) 5335 2220

Support: (03) 5335 2221

Email:

[email protected]

Web:

www.argusconnect.com.au

Head Office:

TABLE OF CONTENTS:

PREREQUISITE CHECKLIST

REQUIREMENTS FOR INSTALLING ARGUS:

INSTALLING ARGUS

INITIAL SETUP:

CONFIGURING ARGUS FOR BEST PRACTICE

CONFIGURING ARGUS:

CONFIGURING ARGUS (continued):

CONFIGURING ARGUS (continued):

TESTING ARGUSMESSENGER CONFIGURATION

MAKING SURE IT WORKS:

SOME OF THE REASONS IT FAILS:

CONFIGURING ARGUSMESSENGER TO RUN AUTOMATICALLY

AUTOMATED SERVICES:

You have now successfully completed the receiving

side of the Argus configuration!

ADDING THE SITE TO THE ARGUS USERS DIRECTORY

CONFIGURING BEST PRACTICE TO SEND VIA ARGUS

CONFIGURE ARGUSAGENT FOR SENDING VIA ARGUS:

SELECT MSH.6.1.1.1 FROM MSH.6.1.1.1

CONFIGURE ARGUSAGENT FOR SENDING AUTOMATICALLY:

CONFIGURE BEST PRACTICE FOR SENDING VIA ARGUS:

You have now successfully completed the sending

side of the Best Practice configuration!

TESTING ARGUS & BEST PRACTICE CONFIGURATION:

MAKING SURE IT WORKS:

INSTALLING ARGUS CLIENT (OPTIONAL)

CONFIGURE ARGUS CLIENT SHARING:

You have now successfully completed the sending side of the Argus configuration!