Your Digital Transformation Partner

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Company presentation T-Systems Austria | April 2019

Your Digital

Transformation Partner

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Our mission:

We enable organizations to

reach their full potential

through digitization

With the right technologies

With the best solutions

From a holistic perspective

With the right partners

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- Public | Company Presentation T-Systems Alpine Region - 3

Agenda

01 T-Systems as part of Deutsche

Telekom AG

02 T-Systems

Alpine Region

03 Our contribution to

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T-Systems as part of Deutsche Telekom AG

01

.

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Subsidiaries of Deutsche Telekom in the Alpine region

> T-Systems Austria

> Deutsche Telekom Global Business Solutions

> Software Daten Service

> Magenta Telekom

> T-Systems Schweiz

> Deutsche Telekom Global Business Solutions

> Detecon

> T-Systems DMC AG

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Deutsche Telekom and T-Systems International in numbers

T-Systems International GmbH

Deutsche Telekom AG

241.8 mn

Mobile customers

21.7 mn

Broadband customers

Revenue

€ 101.0 bn

Presence in over

50 countries

27.4 mn

Landline connections

226,291

Employees

> 5,000

Digital solutions

projects

Revenue

€ 4.2 bn

Presence in over

20 countries

16 Twin-core global

data centers

28,900

Employees

65,000

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Our business principles for your success

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T-Systems Alpine Region

02

.

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The Alpine region

1) _{Basis: Business year 2020}

T-Systems Austria GesmbH

T-Systems Switzerland AG

> Headquarters

> Other locations

> Employees

1)

> Management team

Rennweg 97-99

1030 Vienna

Linz, Graz, Gmünd, Premstätten

606 Industriestrasse 21

3052 Zollikofen

Glattpark (Opfikon), Basel, Kreuzlingen

560 Peter Lenz

Chairperson of Management Board and MD Alpine Region

Gertrud Hierzer

Member of Management Board and Director HR Alpine Region

Magnus Pabst

Member of Management Board and Director F&C Alpine Region

Michael Böhm

Thomas Reitze

Member of Management Board, Member of Management Board Head of Sales, Authorized Officer and VP Commercials & Market Relations

Christoph Mader

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We build on ...

▪ Passion combined with local

expertise in the form of competence

centers for Security, Health,

Connectivity and IoT solutions

▪ Long-standing customer

relationships e.g. with Wienerberger,

CardComplete, Austrian Post,

Primetals, SBB, Georg Fischer,

Inselspital and IWC Schaffhausen

▪ High employee satisfaction

▪ Zero outage and enhanced quality

▪ Highly standardized, easily scalable

portfolio

▪ Service provisioning in our local data

centers in Vienna, Zollikofen and Bern

▪ High-level security standards, focus

on compliance and security

requirements

▪ High degree of flexibility

▪ Strong partnerships with innovation

drivers and leading players from the

industry

▪ Ecosystem that is independent of

providers and completely integrated

end-to-end services

▪ Bundled competencies in four areas,

combining: Connectivity, Digital

Solutions, Cloud & Infrastructure and

Security

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We make it possible for 163 million passengers

every year to find their gate at the airport

We save the time of car drivers in 80 cities and

help in reducing the traffic and emissions

through our mobile park app

**Our Automotive SOC* keeps track of vehicles**

and wards off potential cyber threats

We collect data, calculations and bills regarding

tolls of 140,000 vehicles on a daily basis

... and combine

the best

technology with

industrial

knowledge for our

customers

*Security Operation Center

We help in increasing the life expectancy

through a networked health care provision

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Our contribution to your digital transformation

03

.

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We have systematic approach:

Our focus areas

February 26, 2021 T-Systems International GmbH 16

Connectivity

Cloud &

Infrastructure

Digital

Security

WE

... make digitalization possible

... enable and operate multi-cloud environments

... offer modern security services

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Digital

Our mission: Let’s power

higher performance.

More than 1,000 digital

health experts

Strong partnerships with

innovation drivers and

cooperation in research

projects

4,800 digitization experts

A

reliable

and

competent

digital service

provider

is necessary for shaping the

organization’s future. An

agile

connection of Cloud, IoT, Security and

Connectivity with an

end-to-end

approach is thereby essential – most

preferably in combination with

in-depth

industrial know-how

, e.g. in digital

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.

Security

1,500 cyber security experts

out of which more than 100

are based out of the Alpine

region

One of the largest Threat

Intelligence Databases

Security deeply anchored in

network connectivity

Own Security Operations

Center (SOC) for the Alpine

region

“Predict – Prevent – Detect – Respond”

This is our

360°approach

for a

customized and integrated security

package. We plan and implement an

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.

Cloud & Infrastructure

65,000 live cloud systems

for > 600 business

customers worldwide

The largest SAP hosting

provider worldwide: >

820 TB HANA databases for

our customers

5.9 million users use our SAP

systems

16 highly secure twin-core

data centers worldwide –

out of which three are in the

Alpine region

Use the potential of Cloud for your

company: Benefit from a provider‘s

experience in

multi-cloud

orchestration

and a cloud pioneer

with

more than ten years of

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Connectivity

We operate one of the

largest global networks

with coverage of 180,000

locations

Leading end-to-end

SD portfolio – secure and

controlled migration into

network of the future

Scalable solutions –

through cloud services and

application-oriented routing

Innovative campus networks

based on 5G

We apply the

highest quality standards

and provide

operational excellence

which enables

fast, agile and secure

access to data

and applications

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Successful collaboration

04

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Prinzhorn Holding

Reliable ICT operation and innovative SD-WAN solution

Transparency

Flexible

price model

Security

Challenge

▪ Ensuring an efficient and reliable ICT operation

▪ Mapping uniform ICT standards in the whole group independent of the

region of individual locations

▪ Necessity of a flexible price model

▪ Ensuring the transparency of ICT processes and Governance ▪ Attaining higher security standards with reliable reporting

Solution

▪ Provision of applications and services from the highly available

and secure data center of T-Systems in Vienna

▪ Centralization, standardization and homogenization of applications and

operation by T-Systems for all customer locations

▪ Using a completely transparent and modular price model – “Pay only

what you use”

▪ Mapping of transparent processes and displaying all the information on

Dashboards and in the ITSM tool

▪ Use of an innovative, intelligent SD-WAN solution for optimum use and

control of WAN resources

▪ Use of the latest cyber security solutions including Security Operations

Center (SOC)

“

Together with T-Systems, we have introduced first tools having access to the central control and monitoring tools. This is the kind of transparency which we also have at the plants. The focus, however, is always on optimization possibilities and – not to forget – the topic ‘Security’.

Manfred Ofner, CIO Prinzhorn Holding

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Frequentis

Trusted hosting

Challenge

▪ Secure operations of core applications of EAD and the database

▪ Fulfilling the high (security-) technical requirements of EUROCONTROL ▪ Ensuring technical and geographical system stability

Solution

▪ Hosting service in the data centers of Frequentis and T-Systems ▪ Customer-specific solution for Thread Defense

▪ Division of responsibilities in operation

▪ Two different technology partners in the service area ▪ Oracle RAC with two different monitoring systems

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Electro Terminal

First SAP S/4HANA system conversion in Austria

Challenge

▪ End of ECC 6.0 support in 2025

▪ Process optimization necessary by using mobile devices in and for the

production

▪ Systems modernization

Solution

▪ Direct system conversion of the productive SAP-system according to

SAP guidelines

▪ Low lead time of the project with lowest possible load on departments

at the same time

▪ Implementation of SAP Fiori as user interface with new and mobile

processes

▪ Replacement of SAP Business Warehouse by an embedded SAP BW

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Ordensklinikum Linz Elisabethinen

Efficient SAP HANA migration along with operation

Challenge

▪ Optimizing performance and response times and designing business

processes even more efficiently

▪ Obtaining real-time evaluations and reports ▪ Supporting mobile applications

▪ Staying up-to-date and accessing innovative technologies ▪ Converting Unicode database

▪ Optimized migration planning

Solution

▪ Support during set-up and installation of the new HANA environment ▪ Technical execution of the Unicode und HANA conversion by

T-Systems

▪ Remote operation of HANA systems (6 appliances) in both the

datacenters of the customer

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KAGES

openMEDDOCS – SAP MDS/NZDT for UC conversion,

HANA migration and EHP update

Challenge

▪ New application areas require SAP version update (EHP8 & Patch SP14) ▪ Replacing Oracle with SAP HANA as the database platform

▪ openMEDOCS SAP systems (IS-H and i.s.h.med) are not Unicode

▪ Only one maintenance window for Unicode/HANA and SAP EHP upgrade ▪ Maximum business downtime for the maintenance work through

7x24x52 operation should be extremely short (<10 hours)

▪ Go-Live in October 2018

Solution

▪ SAP HANA migration with Unicode conversion, SAP upgrade to EHP8

and IS-H and i.s.h.med SP14 in one downtime

▪ SAP Minimized Downtime Service (MDS) for reduction of downtime ▪ Replacement of long-term HP-UX/Oracle environment with SAP HANA

and Linux as a platform

▪ Multiple downtime simulations on the same HW as the existing

production system with customers in Graz on location

▪ Project execution from February until October 2018

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Wienerberger

Flexible Governance, Risk & Compliance (GRC) solution

from Cloud

Challenge

▪ Fulfilling the legal requirements on the basis of the European General

Data Protection Regulation (GDPR) suitable solution for differently structured, worldwide subsidiaries

Solution

▪ GRC (Governance, Risk and Compliance) Cloud Services on the

basis of Avedos risk2value as full managed service – pre-configured, quickly implementable, but also customizable with different application situations with less efforts

▪ Detection of potential breaches against the EU-GDPR and offering

solutions via control catalogs, workflows and processes developed by T-Systems

▪ Operation by T-Systems in the multiple secured GRC cloud

Country-specific

customization

Data

processing in

compliance

with the law

Secure

operation &

complete

service

“

We could clearly notice that the colleagues at T-Systems are not only data- and IT-specialists, but also are very well-experienced in implementing the legal

specifications.

Christoph Schacher, CISO Wienerberger

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card complete

Datacenter outsourcing in the area of finance

Challenge

▪ State of the Art data center ▪ Basic certifications for PCI/DSS

▪ Quick availability of data center spaces

▪ Providing a separate, dedicated room to ensure data security in

accordance with PCI/DSS

Solution

▪ Provision of the data center infrastructure and connecting both the data

centers of card complete

▪ Use of office infrastructure

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Salzburg Research

Staufux goes open Telekom Cloud

Challenge

▪ A flexible cloud infrastructure corresponding to the Austrian data

protection requirements was sought

▪ An important requirement was the complete visualization of

hardware to ensure the highest possible flexibility and scalability of the solution

Solution

▪ Set-up of a tenant in the open Telekom Cloud

▪ Operation of the traffic data infrastructure of Salzburg and Tirol as well

as the App “StauFux” as cloud solution

▪ Additional test and development environment for complete traffic data

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Quehenberger

Pioneering solution for transport safety

Challenge

▪ Increasing demand for transport safety due to theft risk ▪ Avoiding time delay

▪ Request for complete transparency of situation for critical transports ▪ Highest possible digitization and automation according to the company

strategy

▪ New solution should exclude the combination of individual functions ▪ Alignment of the found solution for transport and monitoring by

T-Systems on the basis of Roambee to individual business

Solution

▪ The Bee device transfers the defined status information about

consignment of goods using a mobile (e.g.: location, humidity, light, pressure, position change, movement, ...) via cloud in the respective customer user portal

▪ Customer-specific definition of threshold values critical to goods ▪ Alarm in case of deviation in the defined threshold values

▪ Central organization in the control tower

▪ System integration for automated transfer of transport data

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Georg Fischer

Savings through innovative and scalable platforms

Challenge

▪ Modernization of central IT infrastructure in SAP, non-SAP, end user

workplace, communication services and security

▪ Basis of development in the direction of Internet of Things, Industry 4.0,

SAP HANA, increasing use of mobile end devices and Software as a Service (SaaS)

Solution

▪ T-Systems dynamic SAP and non-SAP environment

▪ Worldwide workplace environment for employees (10,000 mailboxes,

6,000 laptops)

▪ Communication services: Juniper switches, layer 3 switches and routers,

complete archiving solution for the whole GF WLAN and worldwide access points

▪ Centrally automated “Guest Voucher Solution” for guest accesses to

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Clariant

Making a successful launch

Challenge

▪ Clariant relies on the highest fail-safe and flexible IT systems

Solution

▪ T-Systems supports Clariant e.g. during acquisition of Süd-Chemie AG

and migration of Clariant data center to DCS 3.0

▪ All the business-critical core SAP applications run on T-Systems

infrastructures

▪ T-Systems operates the global SAP landscape using SAP Basis services,

93 SAP-HANA® databases, SAP archiving services, SAP-related services as well as security services

Reliable

Flexible

Need-based

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IWC Schaffhausen

Growing with time – and with innovative data historization

Modern &

quick access

Cost-effective

Working time

savings

Challenge

▪ In 2012, Sage ERP b2 was replaced by SAP ERP at IWC

▪ Only a large part of the master and transaction data was transferred ▪ Old data on two old servers and software with phased-out maintenance ▪ Customer service, spare parts procurement and distribution need access ▪ Data from around 150 years of watch history was lying in registers

▪ Customer’s request: A cost-effective and central archive solution for this

old data which is modern and having quick access to any desired information

Solution

▪ Solution assessment for identification of relevant old data

▪ Detailed specification of data objects, development of the data model for

the new JiVS database at IWC location in Schaffhausen

▪ Transfer of complex bills of material ▪ Date transfer in the real system

▪ Implementation of a comprehensive query routine

▪ 50 GB from old ERP and 180 GB of the registers (scans) transferred ▪ Management of the new JiVS database single-handedly by IWC

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Die Mobiliar

IT infrastructure security through disaster backup services

Challenge

▪ Agile insurance company, flexible reference depending on the course of

business

▪ Immense data volumes of more than 1.6 million customers must be

secured in the Swiss data centers

▪ Disaster backup location for the complete Mobiliar IT infrastructure is

required

Solution

▪ Housing of total 60 racks (approx. 160 m2) of Mobiliar with servers,

storage, communication, firewall

▪ Physical and environmental services and security in the

T-Systems data center

▪ Support during KATA tests of Mobiliar depending on efforts ▪ Infrastructure provision in the data center (WAN and LAN)

Flexibility

Security

Transparency

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Octopus Cloud AG

License for efficiency: Innovative Microsoft licensing

application from highly secure, scalable cloud

Challenge

▪ The inventory scanner and the “Licensing Algorithm Engine”

for calculating the licenses of Octopus SPLA managers require corresponding computer and storage capacity

▪ Highest requirements for data protection and security ▪ Quickly available IaaS

▪ Scalable infrastructure services to support the rapid, international

company growth

Solution

▪ Open Telekom Cloud as infrastructure as a service for the SaaS offer of

Octopus Cloud AG

▪ Operation in the high-security data center of T-Systems in Biere

▪ Short-term availability, flexible and need-based supply of web, database

and FTP servers

▪ Easy management via self-service portal

▪ Personal support by T-Systems from the beginning itself ▪ Telekom Shop as option for an extensive distribution channel

Flexibility

Scalability

Tailored to

needs

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IGS - Informatikgesellschaft für Sozialversicherungen

Dynamic Services for SAP

Challenge

▪ The customer, i.e. its internal systems and the service must be available

24x7, 365 days a year

▪ In the dynamic environment, capacities must be easily scalable ▪ Competitive pricing structure as the services are charged on to the

customers of the customer

Solution

▪ For operation of SAP application, T-Systems implements its internal

solution dynamic services for SAP.

Availability

Reliability

Cost-effective

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smartfactory@tugraz

Production concepts for the future

Concept

▪

Learning factory for agile and data-secure production

▪

300m

2

on campus at TU Graz

▪

Open for all interested operations, especially SMEs

▪

Digitized production technologies can be tested without disrupting own

operation

▪

New production methods (even small quantities can be produced

▪

profitably and flexibly) are also being researched

▪

Point of focus: Data security and reliability of computer-controlled

production systems

Contribution of T-Systems

▪

Know-How in the area of Information Security & Big Data Analytics in one

production environment

▪

Focus on aspects relevant to cyber security and detection of threats

▪

Responsible for securing the smartfactory@tugraz including Firewall

concept

#INNOVATION

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Data Market Austria

Establishing a data service eco-system in Austria

Concept

▪

Project has established a data service eco-system with following

participants: infrastructure provider, service provider, data provider, broker,

data market customer, end user, research/education/development

▪

Corner pillars:

▪

Creation of a significantly improved technology base

▪

Establishment of a data innovation environment

▪

Provision of connected cloud systems

▪

Development of pilot systems and innovative (end user) applications

Contribution of T-Systems

▪

Creation of an interoperable cloud

▪

Architecture competency and portal development

#INNOVATION

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INNOSpace

Room for Innovations

Concept

▪ Unique combination of space, methods, network of professionals and

events

▪ A place where Innovations become accelerated and visible

▪ Part of an ecosystem and globally connected with other Innocenters

▪ Provides a network of clients, creators, motivators, method gurus,

developers, artists and designers to help implement ideas

▪ Offers various formats (INNOFactory, INNOAcadamy and INNOStrategy) to

support innovation processes

Involvement T-Systems

▪

Development of common solutions within the INNOSpace community

▪

Active partnership within the INNOSpace community: providing of

competences, experiences and the international network of the Telekom

group

▪

Use of the INNOFactory formats and INNOAcademy trainings for innovation

ideas

CH

Image: Thomas Oerli

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SwissCognitive

The Global AI Hub

Concept

▪ An independent network of industries, organizations, companies, and

start-ups to openly and transparently discuss the opportunities, effects

and the development of artificial intelligence (AI)

▪ Organizes regular internal events - CognitiveTanks, CognitiveBrains, and

CognitiveSofas, and other formats that take part in partner events at

home and abroad

▪ An online and offline global community with over 420K audience that

shows potential and current status of artificial intelligence, as well as

emphasizes practical applications and experiences and converts the

hype about AI into real possibilities

Involvement T-Systems

▪

Presentation of practical applications and positioning in the AI

ecosystem

▪

Use of the knowledge and experience of the AI ecosystem and the online

community

▪

Building a strong network of industry experts, executives and developers

from all industries

CH

Image: Thomas Oerli

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