Made for
MSPs
by an MSP
THE END OF
STICKY NOTE
SECURITY
™
www.passportalmsp.com
A cloud-based identity and password
management solution used by MSPs to better
manage their clients’ passwords, improve
security, increase technician efficiency, & deliver
a new branded value-added service!
made for msps by an msp. channel only. military-grade.
lower
costs
improve
security
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the end of
sticky note security
integrations that work for you
Synchronize client & user accounts from either the ConnectWise or Autotask PSA to Passportal which saves redundant data entry and streamlines password access providing direct client links!
We bring accessibility to your password data right into LabTech on its own tab. There is no need to browse between multiple systems as everything is available within the LabTech console!
Passportal allows you the ability to pass login credentials silently through to remote sessions through ScreenConnect without technicians ever seeing or knowing the password in a fully audited fashion!
Synchronize resources and accounts from Tigerpaw to Passportal, reducing the onboarding process and redundant data entry.
Multi-Site
active
directory
control
technician leave your company
who still knew client passwords?
technician working a ticket
beyond their skill set?
technician waste time
searching for a password?
client ask you to help them
manage their passwords?
global search &
centralized
storage
security
groups
user lockout
workflow
personal vault &
1-click logins
Immediately access all records and
passwords easily from a centralized location ensuring quick access and security
With security groups you can segregate access to certain clients or folders. Sometimes your team doesn’t need access to everything!
Immediately know all compromised credentials. Flag non-integrated accounts, automatically generate complex passwords, and push out changes.
Give your clients the power to store personal credentials in their own
personal vault or share their data with the rest of the company through controlled
ha
ve y
5
global search &
centralized
storage
security
groups
user lockout
workflow
personal vault &
1-click logins
ad automation
ad password
accuracy testing
password resets
Using the AD sync enables you to change all passwords at a click of a button and flag the rest if you need to.
Don’t waste time trying to get hold of
someone on vacation or figure out passwords yourself. Rest assured that you are storing correct passwords in real-time.
Password reset tickets add up and can put both you and your client in sensitive and tough situations. Giving them the power to reset their own passwords saving you time, money, and frustration.
change all passwords across
your client base?
help your client but couldn’t
because of an outdated password?
provide your clients the ability to
reset their own passwords?
ha
ve y
ou ever w
anted to
access a password in
the field?
control access to
individual passwords?
prove you are hipaa / pci /
sox compliant?
cloud-based
& mobile access
user permissions
client audit log
Login to Passportal anywhere at any time and get immediate access to the password needed to solve the problem.
User permissions allows you to pick and choose who gets access to what and organize this data through credentials and folders. Every team member doesn’t need to know everything and now you can tailor access based on what works for your business!
Validate a secure environment through a comprehensive report of all credential interactions. This demonstrates due dilligence during times of employee turnover and beyond
ha
ve y
ou ever needed to
cloud-based
& mobile access
user permissions
client audit log
Passportal allows you to set the password rotation frequency organization wide for both internal users, and client credentials stored in the system.
Passportal’s search system is indexed frequently for rapid searching, and also allows you to search across any stored item in a single step. Search any matches across Clients, Passwords, or Users and get quick access to the information you are looking for.
Who doesn’t use their smartphone 100 times a day? We know that techs aren’t always in front of their computer, and sometimes don’t even have a solid internet connection. So we offer a feature rich, mobile optimized interface that allows users to get the information they need, fast and easy.
Passportal knows that sometimes clients are peering over your shoulder as you work, and viewing passwords on screen may not always be optimal. Copy a username or password to your clipboard directly from the table list, without ever needing to open or see the password displayed on screen.
password rotation policies
Global Search
Mobile Access
Copy to Clipboard
Even though you may login to a client every day, the complex password is too much to remember. Rather than browsing through the database to find the password to get in, Passportal lets you bookmark the item so that it is always available to you quickly at the top of the screen.
Bookmarked Items
lower costs
msp tool integrations
Unlike many other password managers, we understand MSPs since we came from an MSP. We know how your business operates and the tools you use on a daily basis so we’re integrated with ConnectWise and LabTech for faster access to the passwords your technicians need when they need them.
Automated Changes
When a technician leaves, you need to change passwords. Quickly. Using Passportal’s multi-domain Active Directory integration, you can change all the Active Directory passwords the departed technician knows from a single screen – without needing to connect to each client server remotely.
Flexible & Easy Access Assigment
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Password History
Comprehensive Reporting
audit logs
Passportal tracks all touches to passwords that it protects. At any time, a manager can determine who created, viewed, edited, or archived client credentials. It will also provide when they performed the action, and from which public IP
Passportal retains a complete history of all previous passwords for any credential input to the system. This allows a viewer to determine who changed the password and when, as well as alternative passwords to try in the event the “current” one is not working.
Our solution allows you complete insight into the passwords your MSP manages by reporting on anything from the password complexity to age, accuracy, and complete audit logs of your technical staff interactions with the passwords.
address. This audit report fulfills the IT regulatory compliance requirements to prove which individuals have accessed the passwords of a regulatory compliance controlled corporation (PCI, HIPAA, SOX, etc).
improve security
Multi-Factor Authentication
Passportal can protect access to your data with two factors (something you know, and something you have). To further enhance security and verify the identities of those accessing your passwords, Passportal offers a native 2FA function. This allows you to logon using an expiring One Time Passcode (OTP) generated by our system and sent to you via SMS, Email or Phone Call to protect you from keyloggers, over-the-shoulder peaking, and sticky notes.
Data sovereignty
increase sales
Synchronized bookmarks across all devices allow you to launch and login to any website with a single click, without having to remember the URL, username, or password associated.
1-Click Logins
branded interface
Brand the product to your company. This includes your logo, your colors, and your very own URL to direct your end users to. Not only does this reinforce your brand as a leader in the industry, but the ease of use will make everyone’s lives easier!
Custom Permissions & Security Groups
Not all system permission levels are going to fit every situation. As such, Passportal allows you to create custom permission groups for user assignment, or add individual permissions to specific users on a one-off basis.
Share passwords with your team or allow your clients to share passwords. Pick and choose which passwords are shared by credential, folder or by client so that you don’t need to search through the fluff!
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offer password & identity management as a value-added service
with your brand’s interface.
easy activation
brandable interface
mobile access for clients always on the go
password backups for their ‘internet of things’
self-service password resets
With a single click, activate licenses for your clients. Passportal does the rest!
We send your client an activation email to set up security questions, account details, and a company passphrase giving you more time to focus on selling more licenses!
Your branded interface is the first and last thing your client sees using the product, which is pretty handy when they rave about you to friends and professional networks!
Clients are always on the go but still need to secure their business. WIth a mobile optimized site and an upcoming mobile application, Passportal gives your clients anywhere access with concrete security you can’t find from consumer-level alternatives!
Today’s businesses depend on Wi-Fi, the cloud, and interlaced applications. So, what happens if the internet goes out but the business day isn’t over? Our Password Backup Utility feature gives your risk-efficient and non tech-savvy clients peace of mind in knowing they won’t be locked out if there’s an internet outage!
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clients not-so-tech savvy? no problem.
save costs with bigger accounts
If your client loses a password, they will simply submit their email and answer security questions they provided through initial setup! No more calls, “I’ll get back to you”s, or forced vacation days waiting for resets.
Simplify complex client accounts by allowing the power of self-service password resets across an entire network of users!
PASS
WORD
extend this service for your client across different devices
with additional features!
chrome extension
coming soon to the passportal password app roster
With automatic browser access and multi-factor authentication across all devices, take the convenience and protection of passportal across the web on Google Chrome. This application controls, manages, and syncs all your passwords straight from your chrome browser to all devices for anywhere accessibility.
passportal
partner pricing:
$95/month
10 users
unlimited passwords
$2/month
additional user licenses**:
pricing
pricing, packages, and what they include.
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new partner packages:
new partners receive:
Free Setup & Training
PSA & rmm Integration
Active Directory Sync
MSP Technician Usage Training
Password Import
Rebranding Set-up
User and Permission
Orientation & Training
Reporting & Auditing Training
3 month
6 month
12 month
$285
$475
$950
*after initial new partner term, base monthly license fee of $95/month applies
