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Update Firmware from GUI

Purpose:

Update firmware from embedded GUI.

Product Affect:

SA-4551S, SA-6651S, SA-6651E, SA-8850S, SS-4551E, SS-4552E, SS-6651E, SS-6652E, SS-4501E, SS-4501R, SS-4502E, SS-4502R, SS-6601E, SS-6601R, SS-6602E, SS-6602R, SS-6603E, SS-6603R, SS-8801E, SS-8801R, SS-8802E, SS-8802R, TS-4801R

Procedure:

Check firmware/boot code version Preparations

Procedure of upgrade firmware/boot code An alternative upgrade method (from boot-utility)

1. Check firmware version

Please check the current firmware/boot code version before beginning this upgrade. If it is the latest version, you will not need to update the firmware/boot code.

1. Power on RAID system and take few minutes to boot up. (when system ready, LCD displays as below)

2. Press button EXT and system will ask a password.

3. Press DOWN and ENT to key in password (default is four zeros) and press ENT to open menu.

4. Press UP and DOWN to select [System Info], press ENT to select [Firmware version]/[Boot Code] to see current firmware/boot code version.

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2. Preparations

1. Download and unzip the latest firmware/boot code from web-site http://www.maxtronic.com/fw-download.

2. An Ethernet cable to connect between LAN port and a computer. 3. A standard browser on a computer.

3. Procedure of upgrade firmware

1. Press ENT and DOWN simultaneously and IP address of LAN port will appear.

2. Open a browser and key in the IP address to open GUI console.

3. Click [System management]>[Firmware Update] on the left menu and click system F/W or boot code to upgrade firmware or boot code.

4. Click Browser button to select correct firmware/boot code file and follow the on-screen instructions to upgrade.

5. Restart RAID system to make it effective.

===============================================================

If you met problem while trying to update Firmware from GUI, please refer to the alternative update firmware procedure through terminal mode as listed below.

192. 168. 1. 100

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An alternative upgrade method (from boot-utility)

Boot-utility is a terminal mode utility run via COM port and which could upgrade firmware/boot code from tftp utility by through LAN port.

Purpose:

Update firmware from Terminal mode

Product Affect:

SA-3340S, SA-4340S, SA-4540S, SA-4541S, SA-6640S, SA-6641S, SA-4551S, SA-6651S, SA-6651E, SA-8850S, SS-4551E, SS-4552E, SS-6651E, SS-6652E, SS-4501E, SS-4501R, SS-4502E, SS-4502R, SS-6601E, SS-6601R, SS-6602E, SS-6602R, SS-6603E, SS-6603R, SS-8801E, SS-8801R, SS-8802E, SS-8802R,TS-4801R

Procedure:

Preparations

Procedure of upgrade firmware/boot code

1. Preparations

A. Download and unzip the latest firmware/boot code from web-site http://www.maxtronic.com/fw-download.

B. Computer includes a Serial COM and LAN ports.

C. Serial cable (null cable) to connect COM ports between RAID and computer; RJ45 cross-cable (or through a hub/switch) for LAN ports.

D. Terminal (e.g. hyper terminal) and tftp utility (e.g. Tftp).

2. Procedure of upgrade firmware/boot code

A. Connect serial cable to COM port and connect Ethernet cable to LAN port between computer and RAID system (as the Figure-1)

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B. Setting the IP address (10.10.4.85) of LAN of the computer, run tftp utility and select the directory where firmware/boot code file is.

C. In the computer, run and configure terminal utility as below: - Baud rate: 115200

- Data bits: 8 - Parity: None - Stop bits: 1

- Flow Control: None

D. Power on RAID system and start memory test procedure in the terminal console.

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F. Press <N> to set IP address for the terminal console server and RAID system Local IP address (RAID system): 10.10.4.88

Server IP address (Computer): 10.10.4.85

G. Press <L> and then input the firmware file name (e.g. AX89320), then press Enter to start firmware uploading to RAID system.

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H. Press <S> and <Y> to start upgrading new firmware (press <B> and <Y> to upgrading new boot code) to RAID system.

* Note: There are dual Flash ROMs, a main ROM and a backup ROM on the RAID system to avoid firmware upgrade fail or single ROM defect.

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* Note: There are dual Flash ROMs, a main ROM and a backup ROM on the RAID system to avoid firmware upgrade fail or single ROM defect.

References

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