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MBA CCD

Interviewing

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MBA CCD

MBA Center for Career Development Career Education

Welcome to

Mastering the Interview

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MBA CCD

AGENDA

 Interview Preparation is Key

 Recruiters tell us…

 Looking behind the interview questions

 Questions for you to ask

 Salary

 Summary

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MBA CCD

The Interview as a Value-Delivery Process

Understanding Value

Communicating Value

Articulating Value

Source: Chernev, Alexander. Mastering the Job Interview. Chicago: Brightstar Media, Inc., 2005.

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MBA CCD

Understanding Value

Core Skills Knowledge Company Fit

Key Attributes Sought by Companies

Source: Chernev, Alexander. Mastering the Job Interview. Chicago: Brightstar Media, Inc., 2005.

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MBA CCD

Core Skills

• Leadership

• Analytical Skills

• Creativity

• Teamwork

• Communication

• Management

• Capacity to Learn

• Drive

Source: Chernev, Alexander. Mastering the Job Interview. Chicago: Brightstar Media, Inc., 2005.

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MBA CCD

Key Skills sought by companies

Finance

Excellence

Teamwork

Analytical Skills

Innovation

Leadership

Problem Solving Marketing

Innovation

Teamwork

Excellence

Customer Focus

Leadership

Results Driven Consulting

Drive/Ambition

Leadership

Creativity/Insight

Personal Impact

Teamwork

Commitment

Source: Chernev, Alexander. Mastering the Job Interview. Chicago: Brightstar Media, Inc., 2005.

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MBA CCD

Knowledge

• Functional Knowledge

• Industry Knowledge

• Global Knowledge

Source: Chernev, Alexander. Mastering the Job Interview. Chicago: Brightstar Media, Inc., 2005.

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MBA CCD

Company Fit

• Personality Fit

• Commitment to the company

• Interest in the functional area

Source: Chernev, Alexander. Mastering the Job Interview. Chicago: Brightstar Media, Inc., 2005.

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Articulating Your Value Proposition

Competitive Benchmarking

Performance Optimization

Value Proposition Company

Benchmarking

Source: Chernev, Alexander. Mastering the Job Interview. Chicago: Brightstar Media, Inc., 2005.

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MBA CCD

Communicating Your Value Proposition

Resume Intro Personal

Experience

Your

Questions Closure Follow-up

Source: Chernev, Alexander. Mastering the Job Interview. Chicago: Brightstar Media, Inc., 2005.

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Recruiters often tell us that they…

– Are looking for unique qualities that differentiate you from the masses

– Do not want to hear the standard rehearsed answers

– Are giving you a chance to convince them that you are the right fit.

– Remember you best by your stories that demonstrate your accomplishments and skills.

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MBA CCD

The ? Behind the Question

Interview Question Interview really wants to know Tell me About

Yourself?

What do you bring to the table?

How will you help me reach my goals?

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MBA CCD

The ? Behind the Question

Interview Question Interview really wants to know Why do you want

to work at Company X?

How much time have you spent learning about them?

• Website Research

• Store / Product Checks

• Spoken to other employees

Source: Alsop, Ronald. “How to Get Hired 101: First, Lose Arrogance.” CareerJournal.com. 26 January 2006.

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MBA CCD

The ? Behind the Question

Interview Question Interview really wants to know What would you

say were mistakes or failures in a

past job?

How did you recover from your mistake?

What did you learn from your mistake?

What did you do to prevent it from happening again?

Did you get defensive?

Source: Alsop, Ronald. “How to Get Hired 101: First, Lose Arrogance.” CareerJournal.com. 26 January 2006.

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MBA CCD

The ? Behind the Question

Interview Question Interview really wants to know Can you site some

examples of occasions when you had to “sell”

an idea or yourself to others?

How well do you demonstrate your ability to influence?

What data research did you do to back up your proposal?

Source: Alsop, Ronald. “How to Get Hired 101: First, Lose Arrogance.” CareerJournal.com. 26 January 2006.

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MBA CCD

The ? Behind the Question

Interview Question Interview really wants to know Tell me about a

time you

(individually or on a team) were working on a project and you didn’t agree how it

was progressing.

How do you deal with conflict or lack of consensus?

Don’t sugar coat it - It takes a lot of skills to work through conflict

Can you continue to work effectively even when you do not agree with the

methodology or decision?

Source: Alsop, Ronald. “How to Get Hired 101: First, Lose Arrogance.” CareerJournal.com. 26 January 2006.

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MBA CCD

The ? Behind the Question

Interview Question Interview really wants to know What do you value

most?

How do your personal values match with the

company values?

Source: Alsop, Ronald. “How to Get Hired 101: First, Lose Arrogance.” CareerJournal.com. 26 January 2006.

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MBA CCD

The ? Behind the Question

Interview Question Interview really wants to know How flexible are

you?

Can you deal with changing priorities?

How do you handle chaos?

Source: Alsop, Ronald. “How to Get Hired 101: First, Lose Arrogance.” CareerJournal.com. 26 January 2006.

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MBA CCD

The ? Behind the Question

Interview Question Interview really wants to know How much

feedback do you like to get from people you report

to and in what form?

What is your style?

How do you interact on a team?

Are you “high” maintenance?

Are you capable of working independently?

Source: Alsop, Ronald. “How to Get Hired 101: First, Lose Arrogance.” CareerJournal.com. 26 January 2006.

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MBA CCD

The ? Behind the Question

Interview Question Interview really wants to know What role did you

play in your last team experience?

How do you make the team function more efficiently?

Are you a leader or an individual contributor?

How effective are your influencing skills?

Source: Alsop, Ronald. “How to Get Hired 101: First, Lose Arrogance.” CareerJournal.com. 26 January 2006.

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MBA CCD

The ? Behind the Question

Interview Question Interview really wants to know Describe a recent

key decision you made and what facts you used to

support the decision.

Do you have a logical thorough decision making process?

Are you strategic / analytical in your research?

Are you a creative “out of the box” thinker?

Source: Alsop, Ronald. “How to Get Hired 101: First, Lose Arrogance.” CareerJournal.com. 26 January 2006.

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MBA CCD

The ? Behind the Question

Interview Question Interview really wants to know Describe a time when

you managed through a significant change.

What was that change, and how did you build

commitment within your area for the

change?

Are you a dynamic thinker?

Are you a change agent?

Can you manage for results.

Source: Alsop, Ronald. “How to Get Hired 101: First, Lose Arrogance.” CareerJournal.com. 26 January 2006.

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MBA CCD

Concluding Questions

• They are used to evaluate candidates interest in the company, their goals, priorities, and value system.

• Most common questions for the company:

– The company’s vision for the future – The company’s culture

– Prospects for growth within the company

– What are some of the challenges you will be facing in the next year?

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MBA CCD

Salary

• What if the Salary question comes up?

– Try first to defer the question.

– Give a range “I have been looking at jobs in the range of $ to $$”.

– Stress that the job and the company are the most important thing to you

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Summary

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MBA CCD

General Interview Guidelines - Before

– Research the industry and company

– Know your resume and be ready for questions – Prepare questions about the company

– Practice / Mock interviews – Be on time

– Business Dress

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– Bring a copy of you resume

– Begin and end with a firm handshake – Maintain good eye contact

– Be a good listener – Be positive

– Keep your answers succinct

General Interview Guidelines - During

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General Interview Guidelines - After

– Send a thank you note within 24 hours of the interview – Check with your Career Advisor about appropriate

follow-up

– Use any feedback that is given for your next interview

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MBA CCD

Q&A

Additional Concerns about interviewing?

References

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