UAE FACILITY MANAGEMENT MARKET- FORECAST & OPPORTUNITIES

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2015 – 2025

Published: December 2020

www.techsciresearch.com MARKET INTELLIGENCE . CONSULTING

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UAE FACILITY MANAGEMENT MARKET- FORECAST & OPPORTUNITIES

2016 – 2026

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T a b l e o f C o n t e n t s

S. No. Contents Page No.

1. Service Overview 2. Research Methodology 3. Executive Summary 4. Voice of Customer

4.1. Overall Brand Satisfaction Level

4.2. Brand Satisfaction Level wrt Availability

4.3. Brand Satisfaction Level wrt Mode of Distribution 4.4. Brand Satisfaction Level wrt Pricing

4.5. Brand Satisfaction Level wrt Sales Service 5. UAE Facility Management Market Outlook

5.1. Industry Structure & Stakeholders 5.2. Porter’s Five Force Analysis 5.3. Market Size & Forecast

5.3.1. By Value 5.4. Market Share & Forecast

5.4.1. By Organized Vs Unorganized 5.4.2. By Outsource Vs Inhouse

5.4.3. By Service (Property, Cleaning, Security, Catering, Support & Others) 5.4.4. By Application (Commercial, Residential & Industrial)

5.4.5. By Region (Dubai, Abu Dhabi, Sharjah & Other Emirates) 5.4.6. By Company (2020)

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T a b l e o f C o n t e n t s

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5.5. Market Map

5.6. Cost of Spending in UAE (Plumbing, Painting, AC Services, Electrical Services, Pest Control &

Masonry Services)

6. UAE Property Services Market Outlook 6.1. Market Size & Forecast

6.2.1. By Organized Vs Unorganized 6.2.2. By Outsource Vs Inhouse 6.2.3. By Application

6.2.4. By Region

7. UAE Cleaning Services Market Outlook 7.1. Market Size & Forecast

7.2.4. By Region

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T a b l e o f C o n t e n t s

8. UAE Security Services Market Outlook 8.1. Market Size & Forecast

8.2.4. By Region

9. UAE Catering Services Market Outlook 9.1. Market Size & Forecast

9.2.1. By Organized Vs Unorganized 9.2.2. By Inhouse Vs Outsource 9.2.3. By Application

9.2.4. By Region

10. UAE Support Services Market Outlook 10.1. Market Size & Forecast

10.1.1. By Value

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10.2. Market Share & Forecast

10.2.1. By Organized Vs Unorganized 10.2.2. By Inhouse Vs Outsource 10.2.3. By Application

10.2.4. By Region 11. Market Dynamics

11.1. Drivers 11.2. Challenges

12. Market Trends and Developments 13. Policy and Regulatory Landscape 14. UAE Economic Profile

15. Impact of COVID-19 on UAE Facility Management Market 16. Company Profiles

16.1. Emrill Services LLC 16.2. Imdaad LLC

16.3. Farnek Services LLC

16.4. EFS Facilities Services Group 16.5. Transguard Group LLC 16.6. Khidmah LLC

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T a b l e o f C o n t e n t s

16.7. Etisalat Facilities Management LLC 16.8. Cofely Besix Facility Management LLC 16.9. Al Shirawi Facilities Management LLC 16.10. Khansaheb Facilities Management

16.11. Enova Facility Management Services LLC 16.12. Idama Facilities Management Solutions 16.13. Deyaar Facilities Management LLC 16.14. MAB Facilities Management L.L.C.

16.15. Eltizam Asset Management Group 17. Strategic Recommendations

18. About Us & Disclaimer

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Service Overview

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Service Overview

Scope of Interest: Facility Management

• XXX

Source: XXXXX Note: These are dummy figures; please purchase our report for actual data

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Service Overview

Scope of Interest: Facility Management

Review Period 2016 – 2019

Base Year 2020 Estimated Year

2021 Forecast Period

2022 – 2026 Year Range SERVICE

• Property

• Cleaning

• Security

• Catering

• Support

• Others

REGION

• Dubai

• Abu Dhabi

• Sharjah

• Other Emirates

Market Segmentation

ORGANIZED VS. UNORGANIZED

• Organized

• Unorganized

9 APPLICATION

• Industrial

• Commercial

• Residential

Scope of Services:

XXX XXX XXX XXX XXX XXX

OUTSOURCE VS. INHOUSE

• Outsource

• Inhouse

Source: XXXXX Note: These are dummy figures; please purchase our report for actual data

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Research Methodology

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Research Methodology

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✓ Identifying Key Opinion Leaders

✓ Questionnaire Design

✓ In-depth Interviews Data Collection Developing List

of Respondents Formulating

Questionnaire Market

Profiling

Data Validation

Data Analysis

In-depth secondary research was conducted to determine overall market size, segmental

market size and top players in UAE facility management market.

In order to conduct industry experts’

interviews, TechSci formulated a detailed

discussion guide.

List of industry players and industry

specialists was developed.

TechSci conducted interviews with industry experts and

industry players for data collection and

verification.

Data obtained as a result of primary

and secondary research was validated through

rigorous triangulation.

The data was scrutinized using MS-Excel, statistical

tools and internal proprietary database to

obtain qualitative and quantitative insights about

UAE facility management market.

Data Collection

Data Filter

& Analysis

Research &

Intelligence

Actionable

Insights Business Solution

Primary Research Desk Research Company Analysis

✓ Recent Developments

✓ Market Changing Aspects/Dynamics

✓ Government Policies

✓ Final Conclusion

✓ Market Participants

✓ Key Strengths

✓ LinkedIn

✓ TechSci Internal Database

✓ Factiva

✓ Hoovers Paid Sources

✓ Company Websites

✓ Company Annual Reports

✓ White Paper Study

✓ Financial Reports

✓ Investor Presentations

✓ Regulatory Body

✓ Associations, etc.

Secondary Research Primary Research

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Research Methodology

Baseline Methodology

Our dedicated team of industry experts has monitored and analyzed various aspects of UAE facility management market. The team

has analyzed the outlook of various segments of this market, while considering the major influencing factors and projected a

steady growth during the forecast period. The study includes market forecasting, which would enable our clients to take better

decisions while planning their strategy to achieve sustainability in UAE facility management market.

Methodology Followed for Calculation of Market Size:

Market Size by Value: Market size, in terms of value, for the year 2020 was calculated based on information collected through

exhaustive secondary research and primary surveys, with various key opinion leaders/stakeholders, such as facility

management service providers, industry experts, etc.

The team interviewed more than 20 companies, 50 industry experts and other value chain stakeholders in UAE facility

management market to obtain the overall market size during 2016-2020, which was validated by the Delphi technique. Taking

standard deviation into consideration, the market size was averaged out, to arrive at the market size data for 2016-2020.

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Research Methodology

13 Respondents were asked about the current and future market growth rates, as well as market shares by service, by

application, by region and by company. Removing the outlier responses, the geometric mean of growth estimates and service

provider wise revenue shares generated across various segments were considered, to arrive at the final revenue shares.

Revenue shares generated across various segments were further triangulated based on the primary interview response from

other stakeholders.

Methodology Followed for Calculation of Market Shares:

Market shares by service, by application, by region and by company were calculated based on the responses received through

primary surveys with industry experts, in which the respondents were asked about the market shares of the leading facility

management service providers. The final shares were calculated by taking the geometric mean of the responses gathered from

key opinion leaders after eliminating the outliers. Moreover, respondents were asked about the leading companies in UAE

facility management market which was validated with the revenues reported by the service providers specific to their facility

management segment in their annual reports, company websites and other secondary sources.

Methodology Followed for Forecasting:

TechSci Research performed logical checks on data collected through surveys and analyzed results.

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Research Methodology

Data triangulation techniques were applied to fill the gaps and to present a more meaningful picture of the market. To forecast UAE facility management market, TechSci Research used various forecast techniques such as:

o Moving Average

o Time Series Analysis

o Regression Analysis

o Econometric and Judgmental Analysis

TechSci Research used its own forecast tool, which is based on the growth of various allied industries in UAE. TechSci Research also used impact analysis during short, medium and long term period to estimate and analyze market demand scenario.

Partial List of Companies Interviewed

Emrill Services LLC, Farnek Services LLC, Khidmah LLC, Al Shirawi Facilities Management LLC, Transguard Group LLC, Imdaad LLC, EFS Facilities Services Group, Etisalat Facilities Management LLC, Enova Facility Management Services LLC, Idama Facilities Management Solutions, Deyaar, MAB Facilities Management L.L.C, Eltizam Asset Management Group

Partial List of Secondary Sources

World Travel & Tourism Council, World Bank, TechSci Research Proprietary Database &, Knowledge Repository, Company Annual Reports , Industry Magazines, Industry Reports, Statista, News Dailies, Credible Paid Databases, IMF, MEED Projects, UAE Federal

Competitiveness and Statistics Authority, Dubai & Abu Dhabi Statistics Center, Middle East Facility Management Association

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Industry Brief

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According to TechSci Research report, “UAE Facility Management Market by Organized Vs Unorganized (Organized, Unorganized), By Outsource Vs Inhouse (Outsource, Inhouse), By Service (Property, Cleaning, Security, Catering, Support, Others), By Application (Commercial, Residential, Industrial), By Region, Competition Forecast &

Opportunities, 2026”, UAE Facility Management Market is estimated to reach USD25.37 billion in terms of value by 2026. The facility management market in UAE is benefiting from sustainable smart city projects, along with the implementation of automation and enhanced data driven technologies. UAE is methodologically adopting smart city infrastructure with the aim of integrating latest and sustainable technologies in the built environment which in turn, is anticipated to aid the growth of UAE Facility Management Market during the forecast period.

UAE Facility Management Market is segmented based on organized vs unorganized, outsource vs inhouse, service, application, and region. Based on service, the market is segmented into property, cleaning, security, catering, support and others. Property segment held the largest market share in 2020 in terms of value owing to the growth in the country’s industrial and commercial sectors. Property services segment is increasing owing to easy credit conditions, increasing purchasing power parity and booming housing sector in the country. The growth of the real estate sector across the country is expected to have a positive impact on the demand for property services in the forecast period.

Furthermore, favorable social factors such as income level, literacy rate, etc. are expected to benefit the property services market during the forecast period.

Based on application, the market is segmented into industrial, commercial and residential segments. Commercial segment is the largest contributing segment by application due to the rising demand from hotels, retail outlets, malls and office buildings in the country, particularly in Dubai, Abu Dhabi and Sharjah. Moreover, due to the COVID-19 pandemic, people are getting more cautious towards cleaning and sanitization in the public areas, which has also increased the demand for facility management services.

In UAE majority of companies that are operational in the facility management market are looking for innovative solutions such as streamlining communication to manage manpower and day-to-day operations. Artificial intelligence, mobile internet and Internet of things have enabled harnessing of real time data of different hard and soft services.

Different companies adopting these techniques can monitor and manage the workforce in near-real time.

In the year 2020, to prevent the spread of COVID-19, the government implemented lockdown which impacted the facility management services. According to TechSci Research’s estimates, the market suffered a decline of -5.89% in terms of value. This decline left a remarkable depreciation in the market, but the market is currently reviving and is set to overcome the descent in 2021-2022, owing to the shift towards the focus of all the organizations towards cleaning and maintaining hygiene. Furthermore, the facility management service providers are offering end to end facility management services to government and private sectors which allows them to work more efficiently in the key areas.

Based on region, Dubai accounted for the largest share of 50.90% in UAE facility management market owing to increase in population in this emirate and growing investments in commercial and housing sector. Furthermore, Dubai is hosting one of the largest commercial events, the World Expo 2020 between October 2021 and March 2022. Millions of visitors are anticipated to visit the country for the event. Thus, the government of UAE is focusing on upgrading thecountry’s commercial and tourism sectors which will increase the demand for facility management.

Emrill Services LLC, Imdaad LLC, Farnek Services LLC, EFS Facilities Services Group, Transguard Group LLC, Khidmah LLC, Etisalat Facilities Management LLC, Cofely Besix Facility Management LLC, Al Shirawi Facilities Management LLC, Khansaheb Facilities Management, Enova Facilities Management Services LLC, Eltizam Asset Management Group etc. are among the leading players operating in UAE Facility Management Market. Companies operating in the market are using organic strategies such as service advancement through addition of new features, partnerships, mergers and collaborations to boost their share in UAE Facility Management Market.

“Integration of facility management in building design, growing usage of integrated workplace management system, increasing usage of CAFM (Computer-aided Facility Management) and BIM (Building Information Modelling)Software’s are driving the UAE Facility Management Market. Moreover, rising demand for sustainable and energy efficient green building solutions, shifting trend towards automated building management solutions, booming Internet of Things (IoT) market, surging demand for cyber and information security management have also been positively influencing the market. Continuance of such trends and increasing awareness about cleanliness, security and maintenance are expected to drive the UAE Facility Management Market in the comingyears”, said Mr. Karan Chechi, Research Director with TechSci Research, a research based global management consulting firm.

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Sample Data - Snapshot

2016 2017 2018 2019 2020 2021E 2022F 2023F 2024F 2025F 2026F

Value (USD Billion)

UAE Facility Management Market Size, By Value (USD Billion), 2016-2026F CAGR 2016-2020

By Value: XX%

CAGR 2021E-2026F By Value: XX%

2016 2017 2018 2019 2020 2021E 2022F 2023F 2024F 2025F 2026F

Unorganized 80.00% 80.00% 80.00% 80.00% 80.00% 80.00% 80.00% 80.00% 80.00% 80.00% 80.00%

Organized 20.00% 20.00% 20.00% 20.00% 20.00% 20.00% 20.00% 20.00% 20.00% 20.00% 20.00%

UAE Facility Management Market Share, By Organized Vs Unorganized, By Value, 2016-2026F

UAE Cleaning Services Market Share, By Region, By Value, 2016-2026F

2016 2017 2018 2019 2020 2021E 2022F 2023F 2024F 2025F 2026F

Dubai 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00%

Abu-Dhabi 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00%

Sharjah 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00%

Other Emirates 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00%

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Report Name: UAE FACILITY MANAGEMENT MARKET FORECAST & OPPORTUNITIES

2016 – 2026

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About Us & Disclaimer

TechSci Research is a global market research and consulting company with offices in the US, UK and India. TechSci Research provides market research reports in number of areas to organizations. The company uses innovative business models that focus on improving productivity, while ensuring creation of high-quality reports. The proprietary forecasting models use various analyses of both industry-specific and macroeconomic variables on a state-by-state basis to produce a unique ‘bottom-up’

model of a country, regional and global industry prospects. Combined with the detailed analysis of company activity and industry trends, the result is a uniquely rich evaluation of the opportunities available in the market.

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The contents of this report are based on information generally available to the public from sources believed to be reliable. No representation is made that it is timely, accurate or complete. TechSci Research has taken due care and caution in compilation of data as this has been obtained from various sources including which it considers reliable and first hand. However, TechSci Research does not guarantee the accuracy, adequacy or completeness of any information and it is not responsible for any errors or omissions or for the results obtained from the use of such information and especially states that it has no financial liability whatsoever to the subscribers / users of this report. The information herein, together with all estimates and forecasts, can change without notice. All the figures provided in this document are indicative of relative market size and are strictly for client’s internal consumption. Usage of the same for purpose other than internal will require prior approval of TechSci Research.

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