Notify Large InfoBoard

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Notify Large InfoBoard™

Installation Guide

Product Models: NT2008A300, NT3XBRK, Q13800, ETCBKIT Publication date January 27, 2021

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Information in this document is subject to change without notice. The software described in this document is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of those agreements. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical or otherwise, for any purpose, without the prior written permission of Primex.

OneVue is a trademark of Primex. All other trademarks are the property of their respective owners.

The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Primex, Inc. is under license.

Primex is the leading provider of solutions to automate and maintain facility compliance, increase efficiencies, enhance safety and reduce risk for enterprise organizations in the healthcare, education, manufacturing and government vertical markets. Primex delivers solutions that utilize a facility’s existing network infrastructure to automate, monitor, document and report essential activities performed by facility staff. Our solutions include synchronized time, automated critical notifications and bell scheduling, and environmental and event monitoring.

Corporate Headquarters 965 Wells Street Lake Geneva, WI 53147 Phone: 1-262-729-4853 [email protected]

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LARGE INFOBOARD SPECIFICATIONS

OneVue Notify InfoBoards digitally display critical notifications, synchronized time, and general messaging.

InfoBoards can also operate as a scheduled countdown, code blue, and elapsed timer. When not displaying a critical notification, InfoBoards display synchronized time, general messaging, and non-critical events (elapsed and

scheduled timer events).

Specifications

Parameter Specification

Display

Non-subscription: limited features and configuration options

Adjustable character brightness and color, 12 or 24-hour time format, date format Adjustable character color options: red, green, blue, yellow, magenta, cyan and white Adjustable alternating time, date and general message

64-character general message with adjustable scroll speed and digit color Operation

* Requires OneVue subscription and Ethernet connection ** Requires Notify Elapsed Timer and Code Blue Conversion Kit

Critical Notification events: received over 72MHz wireless radio frequency

Time source: OneVue Sync Transmitter over 72MHz wireless radio frequency or NTP (Ethernet connection required)

Automatically adjusts for Daylight Saving Time

Scheduled countdown timer*: events activated from assigned Zone schedules Code blue timer**: events activated from integration with code blue system and end-user actions from Timer Control Switch

Elapsed timer**: events activated from Timer Control Switch AC Power Supply 120 VAC (100-240)/50–60 cycle, 0.6A

Output: 12V 2A

10 ft. (3.0 m) cord with two-prong plug UL/cUL listed

Power Outage Memory Up to six weeks at room temperature Communication

Protocols

72MHz wireless radio frequency (RF)

PoE: IEEE 802.3af-2003. Maximum power consumption: 15.4 Watts (Class 3). IMPORTANT: PoE connection must supply both power and an Ethernet network connection

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Parameter Specification

Audible Tone Large and Medium InfoBoard models only. Requires OneVue subscription and Ethernet connection

100 dB internal speaker; emits tone at elapsed timer stop Rear Panel DC Input: for connection to supplied 120 VAC power adapter

RJ45 port: 10/100 Mbps

Four pin port (code blue timer use): connection to code blue timer connector RJ11 port (code blue and elapsed timer use): connection to Timer Control Switch Bluetooth pairing button (ODC app configuration): sets device into Bluetooth discoverable mode

Mounting Single-sided wall keyhole mount

Dual-mount: Large InfoBoard (ceiling) and Medium InfoBoard (ceiling and wall) with Dual Mount Kit

In-wall cable management Enclosure ABS plastic

Lens Material Acrylic plastic Environment Indoor use only

Operating temperature: 32° to 95° F (0° to 35° C) Operating humidity: 15% to 90% RH, non-condensing Storage temperature range: -4° to 158° F (-20° to 70° C)

Cleaning Cleanable with a non-abrasive, non-contaminating, lint-free soft cloth or microfiber cloth that is either moistened with water, 12% bleach/water solution, or a common disinfectant. Test any cleaning solutions on a small area before using it on the entire device.

Do not use caustic cleaners or abrasives and avoid ammonia based products. Certifications FCC/IC/CE marked

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Weight and dimension specifications

Weight Height (A) Width (B) Depth (C)

Single Large InfoBoard 4.3 Lbs. (2.0 kg) 8.25 in (21.0 cm) 20.75 in. (52.7 cm) 2.5 in. (6.35 cm) Dual Mount Kit (ceiling

only)

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CONFIGURE INFOBOARD

IMPORTANT

An InfoBoard must be configured before it's installed at its permanent location.

During a new system install, Primex recommends configuring all InfoBoards at a central location with Wi-Fi or mobile connectivity on your mobile device. Once configured, they can be installed at their permanent location.

Configure InfoBoard for Notify Monitor use

This topic provides the instructions to configure a Notify InfoBoard that will be managed and monitored from OneVue. During configuration, the InfoBoard is added to your OneVue account. Be sure to complete the steps in the order as they appear below.

Step 1: Verify configuration requirements met

• Transmitter: each OneVue Sync Transmitter is configured, installed, and operating. • Mobile device: has either Wi-Fi or mobile connectivity enabled during configuration.

• App log in access: your OneVue user profile assigned to the Account Admin or Network Admin role.

Step 2: Download ODC app or verify app is up to date

Get the Primex OneVue Device Configurator (ODC) app from the Apple App Store or Google Play store. If you already have the app, turn on automatic updates or check for updates.

Mobile device requirements

• Apple iPhone or iPad: iOS version 11 or later • Android phone or tablet: running version 5.0 or later

IMPORTANT

Before you configure a device, be sure your mobile device: • Battery life is 25% or greater

• Bluetooth is enabled

• Connected to Wi-Fi or mobile connection

Step 3: Configure InfoBoard

The app guides you through the configuration process.

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2. From your mobile device, open the OneVue Device Configurator (ODC) app .

3. Select Connect to OneVue.

4. Enter your OneVue username > select Next > enter your password > select Log In. 5. Select the OneVue account the InfoBoard is to be added to.

If your user login is associated with more than one OneVue account, the account selection option is displayed. 6. Set InfoBoard into Bluetooth discoverable mode: press and release its Bluetooth pairing button.

Button is located in its backside connection panel. It's best to use a paper clip or similar object to press and release the button.

7. From available devices, select the InfoBoard 12-character MAC address (printed on a label affixed to its back panel).

• IB403: Indicates Large InfoBoard model • IB402: indicates Medium InfoBoard model • IB401: indicates MiniBoard model

If the InfoBoard is not listed, select the app Refresh icon. 8. Configure its primary settings.

Optionally, these settings can be updated from OneVue.

Name: unique name of the device. Commonly set to identify its install location. Time Zone: by default, set to the OneVue Account Time Zone.

9. (Optional) Advanced settings. These settings can also be configured from OneVue.

Time Source: set to receive time updates from Transmitter (default) or from a NTP server by selecting Manual

NTP Configuration (requires Ethernet connection). If set to NTP, the NTP server IP addresses must be configured in OneVue.

Firmware: update firmware version only when directed by Primex Technical Support.

10. Select Save to complete configuration.

11. Label the device with its configured Name or identify its MAC address on a floorplan. You will then update its Name in OneVue.

12. Log in to OneVue and verify the InfoBoard has been added to OneVue.

1. Go to Devices > InfoBoards > locate the Name entered during configuration or if a name was not entered locate its 12-character MAC address.

2. Verify its State, which it must be in either of the below States.

State is blank (gray): added to OneVue but has not connected to network. When it connects to the

network, it will check-in to OneVue and be set to a Normal state.

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Configure InfoBoard for Notify standalone use

This topic provides the instructions to configure InfoBoards for use with a OneVue Notify standalone solution. InfoBoards configured for standalone use are not monitored by or managed from OneVue.

Step 1: Verify configuration requirements are met

• Transmitter: each OneVue Sync Transmitter is configured, installed, and operating. • Mobile device: has either Wi-Fi or mobile connectivity enabled during configuration.

• NTP time source: if InfoBoards will use NTP as their time source, up to three NTP Server IP addresses/URLs can be configured.

Step 2: Download ODC app or verify app is up to date

Get the Primex OneVue Device Configurator (ODC) app from the Apple App Store or Google Play store. If you already have the app, turn on automatic updates or check for updates.

Mobile device requirements

• Apple iPhone or iPad: iOS version 11 or later • Android phone or tablet: running version 5.0 or later

IMPORTANT

Before you configure a device, be sure your mobile device: • Battery life is 25% or greater

• Bluetooth is enabled

• Connected to Wi-Fi or mobile connection

Step 3: Configure each InfoBoard

1. Apply power to InfoBoard.

2. From your mobile device, open the OneVue Device Configurator (ODC) app .

3. Set InfoBoard into Bluetooth discoverable mode: press and release its Bluetooth pairing button.

Button is located in its backside connection panel. It's best to use a paper clip or similar object to press and release the button.

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5. From available devices, select the InfoBoard 12-character MAC address (printed on a label affixed to its back panel).

• IB403: Indicates Large InfoBoard model • IB402: indicates Medium InfoBoard model • IB401: indicates MiniBoard model

If the InfoBoard is not listed, select the app Refresh icon. 6. Confirm its Network settings and select Continue.

By default, set to use a DHCP network. If using a Non-DHCP network, turn DHCP Off and enter the static IP network settings.

7. Configure its primary settings.

Name: unique name of the device. Commonly set to identify its install location. Time Zone: select the install location Time Zone.

8. Configure its display settings, select Advanced.

Display Mode Settings: 12- hour mode (default) or 24-hour mode.

Color Settings: set the character color for Time, Date, and Timer. Options are limited to Red (default), Green, and

White.

Time Source: set to receive time updates from Transmitter (default) or from a NTP server by selecting Manual

NTP Configuration (requires Ethernet connection). If set to NTP, enter three NTP server IP addresses.

Firmware: update firmware version only when directed by Primex Technical Support.

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INSTALL LARGE INFOBOARD: WALL MOUNT

An InfoBoard is mounted to a solid wall surface by use of the two keyhole slots located on the back of the device.

Before you begin

• OneVue Sync Transmitter(s) are installed, configured, and fully operational. • ODC app installed on mobile device to configure InfoBoard prior to installing.

• OneVue subscription (PoE/Ethernet required): verify network infrastructure with facility IT staff. Install location cabling routes must be complete prior to installation.

IMPORTANT: PoE connection must supply both power and an Ethernet network connection

• Installation requires in-wall power and cable management. Use of a 4 x 4 junction box is recommended. All cabling must follow national and local codes according to the Authority Having Jurisdiction (AHJ). • AC power: 120 VAC outlet within 6 ft. (1.8 m) from install location.

Two-prong plug may be removed for a hardwired (pigtail) installation. Hardwired installation requires a 120V~ power line in a junction box installed by a licensed electrician. Leave a minimum of 6 in. (15 cm) of cord inside the junction box.

• Code blue or elapsed timer use: identify three-button Timer Control Switch mounting location. Supplied RJ11 cable connected from InfoBoards to the three-button Timer Control Switch. Cable length can be extended up to a maximum of 100 ft. (30 m).

Supplied components

Qty Component

1 CAT 5 Ethernet cable 4 ft. (1.2 m) 2 #10-16 Phillips Pan Head 1.25 in. L 2 #10-32 Phillips Flat Head 1.25 in. L 2 #10 Wall Anchors

What's required (not supplied)

• 4 x 4 junction box to support in-wall power and cable management where required by code • Phillips screwdriver

• For concrete wall mount: impact drill and concrete bit

Step 1: Configure InfoBoard

IMPORTANT

An InfoBoard MUST be configured before it's installed at its permanent location or it will be required to be uninstalled at a later date to complete configuration.

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• Configure for use with OneVue subscription [7]. InfoBoard is added to OneVue.

• Configure for Standalone use (non-subscription) [9]. Configure its Time Zone, Time Source, Time Mode, and Display Colors.

Step 2: Mount InfoBoard

1. Prepare mounting location and route cabling 1. Install junction box where required by code. 2. Pull cabling through to mounting location.

3. Leave a sufficient amount of cabling to allow connection to InfoBoard. 2. Prepare wall surface for keyhole mount

1. Measure and drill holes referencing the keyhole slots located on back panel.

Distance between two keyhole slots: 16 in. (40.64 cm)

2. Insert #10 screws into wall anchors. Leave at least 3/8 in. (0.95 cm) of the screw head exposed for hanging.

3. Establish InfoBoard connections (may vary by install) 1. RJ45 port (Poe/Ethernet use): connection to

PoE/Ethernet network. CAT 5 or higher patch cable required.

2. Four pin input( code blue timer use): connection to supplied four pin connector cable.

3. RJ11 input (code blue/elapsed timer use): connection to three-button Timer Control Switch.

4. DC input: connection to supplied power supply; 2-prong plug connected to 120 VAC outlet. 5. Bluetooth Pairing button (green in color): sets

InfoBoard into Bluetooth discoverable mode. For use during configuration with ODC app. 4. Hang InfoBoard onto keyhole mounting screws

1. Ensure cabling is concealed within back panel opening or wall opening/junction box and free from kinks or obstructions.

2. Press InfoBoard onto large portion of keyholes and slide down. 3. Ensure InfoBoard is securely mounted and level.

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INSTALL LARGE INFOBOARD: DUAL SIDED CEILING MOUNT

A dual sided mount consists of two single InfoBoards and a Dual Mount Kit. The kit includes a dual housing bracket, a flange that mounts to the ceiling, and the hardware necessary to complete installation.

Before you begin

• OneVue Sync Transmitter(s) are installed, configured, and fully operational. • ODC app installed on mobile device to configure InfoBoard prior to installing.

• OneVue subscription (PoE/Ethernet required): verify network infrastructure with facility IT staff. Install location cabling routes must be complete prior to installation.

IMPORTANT: PoE connection must supply both power and an Ethernet network connection

• Installation requires in-wall power and cable management. Use of a 4 x 4 junction box is recommended. All cabling must follow national and local codes according to the Authority Having Jurisdiction (AHJ). • AC power: 120 VAC outlet within 6 ft. (1.8 m) from install location.

Two-prong plug may be removed for a hardwired (pigtail) installation. Hardwired installation requires a 120V~ power line in a junction box installed by a licensed electrician. Leave a minimum of 6 in. (15 cm) of cord inside the junction box.

• Code blue or elapsed timer use: identify three-button Timer Control Switch mounting location. Supplied RJ11 cable connected from InfoBoards to the three-button Timer Control Switch. Cable length can be extended up to a maximum of 100 ft. (30 m).

Dual Mount Kit supplied components

Qty Component

1 Flange (mounts to ceiling) 1 Dual housing bracket 1 Hardware package

• 4 Flange screw cover caps • Qty 4 #10-24 x 3 screws • Qty 2 #10-24 x 1.25 screws • Qty 8 #10 washers • Qty 2 #10 nut locks

What's required (not supplied)

• 4 x 4 junction box to support in-wall power and cable management where required by code • Phillips screwdriver

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Step 1: Configure InfoBoard

IMPORTANT

An InfoBoard MUST be configured before it's installed at its permanent location or it will be required to be uninstalled at a later date to complete configuration.

• Configure for use with OneVue subscription [7]. InfoBoard is added to OneVue.

• Configure for Standalone use (non-subscription) [9]. Configure its Time Zone, Time Source, Time Mode, and Display Colors.

Step 2: Mount InfoBoards with Dual Mount Kit

1. Prepare mounting location and route cabling 1. Install junction box where required by code. 2. Pull cabling through to mounting location.

3. Leave a sufficient amount of cabling to allow routing through bracket to InfoBoards. 2. Mount flange

1. Measure and drill holes into ceiling surface with the correct spacing to mount flange over opening.

2. Using the four 10-24 x 3 screws and washers, mount flange to surface.

3. Pull cabling through flange center opening.

3. Attach dual housing bracket to flange

1. Route cabling through center channel of bracket.

2. Attach bracket to flange using the supplied two #10-24 x 1.25 screws, nut locks, and washers.

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4. Attach InfoBoards to bracket

Complete all steps for one InfoBoard and then second InfoBoard. Establish InfoBoard connections (may vary)

1. RJ45 port (Poe/Ethernet use): connection to PoE/Ethernet. CAT 5 or higher cable patch required.

2. Four pin input( code blue timer use): connection to supplied four pin connector cable.

3. RJ11 input (code blue/elapsed timer use): connection to three-button Timer Control Switch.

4. DC input: connection to supplied power supply; 2-prong plug connected to 120 VAC outlet. 5. Bluetooth Pairing button (green in color): sets

InfoBoard into Bluetooth discoverable mode. For use during configuration with ODC app. Attach InfoBoard to dual housing bracket 1. Verify power is applied and time is displayed. 2. Ensure cabling is tucked within the bracket

openings and is free from kinks or obstructions. 3. Hold InfoBoard at an angle, hang on one side of

the bracket using the two clip hangers at the top of the bracket, and rotate downward while maintaining a connection to the two top clips, and firmly snap into place on the center bottom clip.

4. Verify InfoBoard is securely attached.

5. Complete final assembly

1. Insert screw cover caps into flange mounting holes.

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TIMER CONTROL SWITCH INSTALLATION

An InfoBoard can also operate as a Code Blue Timer, which requires a Notify Elapsed Timer and Code Blue Conversion Kit. The kit contains a three-button Timer Control Switch and cabling required for installation.

• An InfoBoard can operate as a Code Blue Timer with its integration to an existing code blue system. A code blue event is activated from the code blue system and the code blue event is displayed on the InfoBoard. An end user can halt (stop) a code blue event from the three-button Timer Control Switch. When not in an active code blue event, the InfoBoard displays synchronized time and general messaging.

• InfoBoards can operate as an Elapsed Timer with both count up and count down options. The three-button Timer Control Switch allows a user to start, pause, stop, and reset the count events, and set an event to begin at a specific time increment. When not in an active count event, an InfoBoard displays synchronized time and general

messaging.

Step 1 (code blue timer only): Wire InfoBoard to code blue system

The wiring is dependent on the type of code blue system identified below.

For code blue systems that apply a voltage to start a code blue event.

1. Wire the InfoBoard four pin connector RED (Positive Code Blue Input) and BLACK (Negative Code Blue Input) wires to the code blue system. Cap off the WHITE and GREEN wires separately.

2. An input voltage of 5-120V (AC or DC) can be used. When using DC, be sure to use the correct polarity; RED wire is positive and the BLACK wire is ground. Code Blue start/stop events are triggered by the application of voltage across the code blue input wires.

For code blue systems that use a dry contact and do not inject a voltage

• Wire the InfoBoard four pin connector GREEN (Ground) and BLACK (Negative Code Blue Input) wires together and wire the WHITE (12VDC) and RED (Positive Code Blue Input) wires to the code blue system dry contact.

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Step 2: Attach InfoBoard to Timer Control Switch

The Timer Control Switch is not connected to the device during shipment. The cable length can be extended up to 100 ft. (30.4 m).

Using the supplied 20 ft. (6.0 m) RJ11 cable, connect the InfoBoard to the Timer Control Switch.

Step 3: Mount Timer Control Switch to junction box

Timer Control Switch is required to be mounted to a single-gang junction box (not supplied). The junction box dimension is typically 2.25 in. x 2.75 in. x 4 in. (5.72 cm x 6.99 cm x 10.16 cm).

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IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE INSTALLATION, OPERATION, OR MAINTENANCE OF PRODUCT.

Some of the following information may not apply to your particular product model; however, as with any electronic product, precautions should be observed during installation, operation, and maintenance.

• Installation must conform to state or local building codes and ordinances.

• Installation or maintenance should be performed only by qualified personnel as defined in the Local Electrical Code. Mount in location where device will not readily be subject to tampering.

• Any wiring instructions must be followed precisely. Failure to do so could cause permanent equipment damage. • To avoid possible electric shock or damage to the device, disconnect power source before installation or servicing. • Do not install or use device near water. To reduce the risk of electrical shock, do not expose device to rain or

moisture. Device must not be exposed to dripping or splashing and no objects filled with liquids, such as vases, must be placed on the device.

• Device is designed for indoor use only. Operating outdoors, or in wet areas, is an electrical hazard and may damage the equipment while nullifying the warranty.

• Device is cleanable with a cloth moistened with water or a common disinfectant. Be sure to test any cleaning solutions on a small area of the clock before using it on the entire device. Do not use caustic cleaners or abrasives. • Keep away from dust, dirt and moisture.

• For healthcare facilities, devices are not intended for patient use and must not be installed within 6 feet (2 m) of patient contact.

AC power Models

• AC main power supply must be disconnected while installing or performing maintenance of any device. To completely disconnect the power input, the main plug should be disconnected from the main socket outlet completely.

• The main socket outlet must provide a protective earthing connection where the outlet has a protective earth (ground) connection.

• Main plug is used as disconnect device and it should remain readily operable during intended use.

• If power cable is connected directly to junction box without an outlet, AC power must be supplied from a circuit that has a resettable circuit breaker. AC mains power supply must be disconnected while installing or performing maintenance of any device. Open the circuit breaker supplying the device before attempting installation, maintenance, or repairs.

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REGULATORY APPROVALS

FCC Compliance

Pursuant to FCC 15.21 of the FCC rules, changes not expressly approved by Primex might cause harmful interference and void the FCC authorization to operate this product.

FCC Radio Frequency Interference

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiver’s antenna.

• Increase the distance between the equipment and the receiver.

• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help.

To assure continued appliance, any changes or modifications not expressly approved by the party responsible for compliance could voice the user's authority to operate this equipment. (Example -use only shielded interface cables when connecting to computer or peripheral devices).

FCC Warning

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

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Channel

The Wireless Channel sets the radio frequency used for communication.

• Access Points use a fixed Channel. You can select the Channel used. This allows you to choose a Channel which provides the least interference and best performance. In the USA and Canada, 11 channel are available. If using multiple Access Points, it is better if adjacent Access Points use different Channels to reduce interference. • In "Infrastructure" mode, Wireless Stations normally scan all Channels, looking for an Access Point. If more than

one Access Point can be used, the one with the strongest signal is used. (This can only happen within an ESS). • Is using "Ad-hoc" mode (No Access Point), all Wireless stations should be set to use the same Channel. However,

most Wireless stations will still scan all Channels to see if there is an existing "Ad-hoc" group they can join. Note: This equipment marketed in the USA is restricted by firmware to only operation on 2.4 GHz channel 1-11

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TWO YEAR LIMITED WARRANTY

Warranty applies to: Notify InfoBoards (NT2008)

Primex, Inc. warrants this product to be free from defects in materials and workmanship for a standard of two (2) years from the date of purchase. Primex, Inc. will at its sole option, repair or replace any components that fail in normal use. Such repairs or replacements will be made at no charge to the customer for replacement parts. The customer will be responsible for any transportation costs. All product accessories are warranted for a period of one (1) year against material or manufacturing defects from the date of purchase.

THISWARRANTYDOESNOTCOVER

(1) Physical damage to this product; (2) Product failure or damage caused by improper installation, lack of periodic maintenance, improper or abnormal use, misuse, neglect or accident (3) Damage caused by another device or software used with this product (including, but not limited to, damage resulting from use of non-Primex brand or approved parts, consumables or accessory items); (4) Problems arising from anything other than defects in materials or workmanship; and (5) Consumables or other items requiring periodic maintenance or replacement with ordinary wear and tear, including, but not limited to, product batteries and cables. This warranty is VOID if this product has been altered or modified in any way (including, but not limited to, attempted warranty repair other than by Primex or an authorized service partner).

LIMITATIONOF LIABILITY

The warranties and remedies contained herein are exclusive and in lieu of all other warranties express or implied or statutory, including any liability arising under any warranty or merchantability or fitness for a particular purpose, implied, statutory or otherwise. In no event shall Primex, Inc. be liable for any incidental, special, indirect or

consequential damages, whether resulting from the use, misuse or inability to use this product or from defects in the product. Some states do not allow this exclusion or limitation of incidental or consequential damages so the above limitations or exclusion may not apply to you.

TOOBTAINWARRANTYSERVICE

If, after following the instructions in the product manual, you are certain the product is defective, contact Primex Technical Support to assist with troubleshooting the issue. If the issue cannot successfully be resolved and the product is under warranty, a RMA (Return Material Authorization) will be generated. The RMA form will be provided via email with detailed instructions for the return. All merchandise returned must be shipped to Primex, Inc. Attn: Returns Dept., N3211 County Road H, Lake Geneva, WI 53147. Primex, Inc. retains the exclusive right to repair or replace the unit at its sole discretion. Such shall be your sole exclusive remedy for any breach of warranty.

Notify Large InfoBoard