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Introduction to Engineering Management

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ENGINEERING

MANAGEMENT

IE 256

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Course Outline

Understanding

Principles of Engineering Management

Applications of these Principles in Engineering Organizations

Learning

The importance of management to engineers,

Various forms and functions of organizations

Operation and Quality Management

Planning

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Engineering and Management

What is an Engineer?

Ingenium: Talent, natural capacity, or clever

invention.

Early applications of Clever Inventions

based on Military

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Engineering and Management

The first issue (1866) of the English

Journal Engineering

The art of directing the great sources of power

in nature, for the use and convenience of man.

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Engineering and Management

Modern Definition of Engineering

By ABET (Accrediting Board for

Engineering and Technology)

The profession in which a knowledge of the mathematical and natural

sciences gained by study, experience, and practice is applied with

judgment to develop ways to utilize, economically, the materials and

forces of the nature for the benefit of mankind.

Engineer: A person applying his mathematical and science

knowledge properly for mankind

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Engineering and Management

Interrelated components which come together for some purposes.

Components

Interrelations

Boundary

Environment

Purpose

inputs

Outputs

interface

constraints

What is a system?

.

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Engineering and Management

What is Management?

• Directing the actions of a group to achieve a goal in

most efficient manner

• Getting things done through people

• Process of achieving organizational goals by working

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Engineering and Management

Top-level management

(president, executive vice president)

Middle managers

(chief engineer, division head etc.)

First-line managers

(foreman, supervisor, section chief)

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Engineering and Management

Level Type of Job

First-line Managers

• Directly supervise non-managers.

• Carry out the plans and objectives of higher management using the personnel and other resources assigned to them.

• Short-range operating plans controlling what will be done tomorrow or next week, assign tasks to their workers, supervise the work that is done, and evaluate the performance of individual

workers.

Middle Management

• Manage through other managers.

• Make plans of intermediate range to achieve the long-range goals set by top management, establish departmental policies, and evaluate the performance of subordinate work units and their

managers.

• Provide and integrating and coordinating function so that the short-range decisions and activities of first-line supervisory groups can be orchestrated toward achievement of the long-range goals of the enterprise.

Top Management

• Responsible for defining the character, mission, and objectives of the enterprise.

• Establish criteria for and review long-range plans.

• Evaluate the performance of major departments, and they evaluate leading management personnel to gauge their readiness for

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Engineering and Management

Managerial Skills:

Managers need three types of skills:

Technical:

Specific subject related skills such as engineering,

accounting, etc…

Interpersonal:

Skills related to dealing with others and leading,

motivating, or controlling them

Conceptual:

Ability to discern the critical factors that will determine

as organization’s success or failure.

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Engineering and Management

Lowest Middle Top

Managerial Level

Interp

erson

al Sk

ills

Conc

eptua

l Ski

lls

Tech

nical

Skills

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Engineering and Management

Managerial Roles (What Managers Do)

• Interpersonal roles

• Informational Roles

• Decisional Roles

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Engineering and Management

• Interpersonal roles

Figurehead role: Outward relationship

Leader role: Downward relation

Liaison role: Horizontal relation

Managerial Roles (What Managers Do)

Outward

Horizontal

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Engineering and Management

• Informational Roles

Monitor Role: Collects information about internal

operations and external events.

Disseminator Role: Transforms information

internally to everybody in organization (like a

telephone switchboard)

Spokesman Role: Public relations

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Engineering and Management

• Decisional Roles

Entrepreneurial Role: Initiates changes, assumes

risks, transforms ideas into useful products.

Disturbance Handler Role: Deals with unforeseen

problems and crisis.

Resource Allocator Role: Distributing resources

Negotiator Role: Bargains with suppliers, customers

etc. in favor of enterprise

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Engineering and Management

•Planning: Selecting missions and objectives.

Requires decision making.

•Organizing: Establishing the structure for the

objective.

•Staffing: Keeping filled the organization structure

•Directing: Influencing people to achieve the

objective

•Controlling: Measuring and correcting the activities

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Engineering and Management

Management has a body of specialized knowledge.

This knowledge need not to be obtained in formal

disciplined programs.

Management: Is it an art or science?

Somewhere between art and science.

Engineering Management (Discipline + art)

Somewhere between art and science.

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Engineering and Management

What is Engineering Management?

Narrow definition: Directing supervision of

engineers or of engineering functions.

Proper Definition of Engineering Manager:

Engineer possessing both abilities to apply

engineering principles and skills in organizing and

directing people and projects.

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Engineering and Management

Why Engineering Managers?

Competition is global and companies need these people

to compete successfully

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Engineering and Management

Advantages of Understanding Technology in Top

Management

• Really understanding the business

• Understanding technology driving the business

today and technology that will change the business

in future

• Treating Research and Development as investment

not an expense to be minimized

• Spending more time on strategic thinking

• Dedicating a customer’s problem (true marketing

via customer relations)

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Management & Engineering Career

Engineering Management

Production Plant & industrial engineering and operations management project Engineering Marketing Advanced Accounting design

Finance and research

Economics Administration

Business Engineering

References

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