Operational Unit Plan: 4-B Library/Distance Learning
Chipola’s Library/Distance Learning Unit is committed to helping the college fulfill its mission:
Chipola College Mission
Chipola is a comprehensive public college whose mission is to provide accessible, affordable, quality educational opportunities to the residents of Calhoun, Holmes, Jackson, Liberty and Washington counties and to all others who choose to attend. The college creates a student-oriented atmosphere of educational excellence and maintains an intellectual environment which inspires the full development of each individual’s goals, abilities, and interests. Because there is no substitute for quality instruction, the college empowers faculty members to establish and achieve the highest possible standards. The college also promotes a strong working
relationship with communities, businesses, state agencies, and other educational institutions. Chipola provides the following:
• Educational programs which include general and pre-professional classes leading to the Associate in Arts degree for transfer into baccalaureate degree programs;
• Selected baccalaureate degree programs which produce educated and capable professionals;
• Workforce Development programs leading to Associate in Science degrees, Associate in Applied Science degrees, and Certificates of Training to prepare students for careers; • Continuing Education programs related to professional and personal development; and • A broad range of enrollment and student services and instructional and administrative
support to facilitate student success.
–Adopted June 15, 2004
Statement of Unit Purpose Library
Purpose: The purpose of the Library/Distance Learning Unit is to provide learning resources, information services, and instructional technology that are relevant and responsive to the
educational needs, personal enrichment, cultural development, and economic growth of a diverse campus and community.
The Library/Distance Learning Unit is committed to documenting its effectiveness in achieving the following goals related to collections, services, instruction, technology, partnerships, facility, planning, and staffing:
4-B.1. Provide well-organized and readily accessible comprehensive COLLECTIONS in a variety of formats.
1. Number of new materials (print
books) added to Library collection. (Source: CCLA LRS)
Expected Outcome: 100%
801 2058 1313 1008
2. Percentage of Current Student
Survey respondents Satisfied and Very Satisfied with library materials. (Source: Current Student Survey)
Expected Outcome: 50%
95% (95%) (95%) N/A
3. Percent of Graduating Student Questionnaire respondents satisfied & very satisfied with library materials. (Source: Graduating Student Questionnaire)
Expected Outcome: 50%
68% 96.6% 99% 91%
4. Percent of Employee Survey
respondents evaluating library materials Excellent & Above Average. (Source: Employee Survey)
Expected Outcome: 50%
40% 52% 66.6% 65%
5. Number of new materials (print
books) acquired specifically for
baccalaureate secondary education degree programs. (Source: library acquisitions records)
Expected Outcome: 500%
116 1735 228 265
6. Annual circulation statistics.
(Source: CCLA LRS) Expected Outcome: 10% 1520 1518 (doubled; 6 mon. data available) 2327 4640 4-B.2. Deliver effective SERVICES that support instructional programs wherever located
and whenever needed. 1. Percent of Current Student Questionnaire respondents satisfied & very satisfied with library services. (Source:
Graduating Student Questionnaire)
Expected Outcome: 50%
96% (96%) (96%) N/A
2. Percent of Graduating Student Questionnaire respondents satisfied and
very satisfied with library services by 68% 91.4% 95.6% 97%
staff. (Source: Graduating Student Questionnaire)
Expected Outcome: 50% 3. Percent of Employee Survey
respondents evaluating library services Excellent and Above Average. (Source: Employee Survey)
Expected Outcome: 50%
43% 55% 63.7% 76%
4. Number of public service
transactions in a typical week. (Source: office documents) Expected Outcome: 50% 66 80 ESTIMATE 141 263 5. Number of users who access online
Chipola Librarians during each hour of Ask-A-Librarian service. (Source: CCLA LRS) Expected Outcome: 10 0 6 ESTIMATE ESTIMATE7 6 ESTIMATE
4-B.3. Improve student success by teaching information literacy skills through individualized and group library Instruction.
1. Number of information services
presentations to groups held in the library. (Source: Library master calendar) Expected Outcome: 40 DATA NOT AVAILABLE DATA NOT AVAILABLE 38 63
2. Number of students in attendance at
group information services presentations. (Source: Library master calendar)
Expected Outcome: 1,000
500 DATA NOT
AVAILABLE 863 1460 3. Number of computer searches
performed in electronic library catalog (PAC). (Source: CCLA LRS)
Expected Outcome: 10%
3,274 AVAILABLEDATA NOT 5,364 13,142 4. Number of computer searches
performed in electronic library databases (Source: CCLA LRS)
Expected Outcome: 10%
8,363 7,389 5,298 8,883
4-B.4. Promote integration of state-of-the-art TECHNOLOGY into delivery of quality instruction and ensure sufficient quantity of essential equipment to fulfill learning objectives.
1. Number computers available at
public workstations. (Source: decal inventory records)
Expected Outcome: 12
4-B.5. Enhance services to users by developing strategic PARTNERSHIPS,
participating in resource sharing, networking and cooperative agreements with local, regional, statewide, and federal agencies.
1. Number of Chipola items supplied to other institutions through interlibrary loans. (Source: office records)
Expected Outcome: increase 10%
143 247 24 92
2. Number of items borrowed from
other institutions through interlibrary loans. (Source: Office records)
Expected Outcome: increase 10%
136 215 39 101
3. The college maintains membership in CCLA, PLAN, FLIN, and SOLINET. (Source: office records)
Expected Outcome: continues
Yes Yes Yes Yes
4-B.6. Create an attractive learning environment that invites usage of the FACILITY and resources.
1. Total annual building attendance.
(Source: 3M gate count)
Expected Outcome: increase 50%
22,919 70,839 78,620 70,561 2. Percentage of graduating students
who report going to the library several times per semester or more often. (Source: Graduating Student Survey Results).
Expected Outcome: 50%
45% 67% 91.6% 100%
4-B.7. Provide qualified, knowledgeable, STAFF dedicated to excellent service. 1. Number of full time and part-time
staff. (Source: office records )
Expected Outcome: increase by 2 part-time
4 FT 0 PT 4 FT 1 PT 8 FT 8 FT 2. Number professional meetings,
workshops, or instructor-led training sessions attended by library staff. (Source: office records)
Expected Outcome: 10
5 DATA NOT
AVAILABLE 6 39
3. Number of web-based training courses completed by library staff in preparation for new Aleph library software. (Source: office records)
Expected Outcome: 8
0 8 3 6
4-B.8. Develop entrepreneurial PLANS for long-term sustainability, innovation, and growth.
1. Number of new acquisitions processed by technical services
outsourcing vendor. (Source: Baker & Taylor records)
Expected Outcome: 90%
0 80% 85% 92%
2. Number of grant proposals submitted for funding of resources, training, or services to enhance library programs and services. (Source: office records)
Expected Outcome: 1
0 0 1 1
3. Building plans for Library, Building-B, for Baccalaureate growth. (Source: CIP)
Expected Outcome: Plans are in CIP
N/A No Recent renovation; State recommends new renovation 2009-10 Recent renovation; State recommends new renovation 2009-10
Underlined below are elements of the “Chipola College Philosophy” which relate most directly to the work of the Library/Distance Learning Unit:
Chipola College Philosophy
Chipola is a comprehensive public community college whose primary purpose is to provide accessible, affordable, quality educational opportunities to the residents of Calhoun, Holmes, Jackson, Liberty and Washington counties and to all other who choose to attend. The college creates a student-oriented atmosphere of educational excellence and maintains an intellectual environment which inspires the full development of each individual’s goals, abilities, and interests. Because there is no substitute for quality instruction, the college empowers faculty members to establish and achieve the highest possible standards. The college also promotes a strong working relationship with communities, businesses, state agencies, and other educational institutions.
--Revised 1996
