Your company has reinforced the
reasons I fired the other guys and
went with Protection 1. Your people
could give seminars to American
businesses on customer service!
—Vince C.
“
”
I just want to let you know that
you saved my life. Thank you!
—Blake & Kim
“
”
Your technician was prompt,
friendly and polite. Thank you
for the service.
—Melissa G.
“
THE PROTECTION 1 PLEDGE
At Protection 1 our employees and their motivation set us apart. We relentlessly
focus on the customer experience—delivering what the customer wants, when
they want it—keeping our promises and compensating our employees on
customer satisfaction. Because our employees know they make a difference
every day, you receive their best. And while we deliver innovation to make life
better, we never lose sight of the fact that we are in the life safety business.
We take our commitments seriously. The combination of advanced technology,
high quality service and the passion of our employees make Protection 1
a better choice for you.
Timothy J. Whall
Chief Executive Officer
5.5 POINT HOME SECURITY SYSTEM
Each security system comes equipped with 5.5 customizable points. Your Security
Consultant will help you select the equipment that will best secure your family
and home.
5.5 Point System ...$582
Installation ...$199
Activation ... $99
Total MSRP Value ... $880
Touch Screen Control Panel
Included
Image Motion Detector
2.5 Points
Three Door/Window Sensors
3 Points (1 Point Each)
Yard Sign and Window Decals
Included
Alarm.com App
Included
=
5.5 pts
POPULAR
ADDITIONAL
EQUIPMENT
OPTIONS
Remote Emergency Button
1 Point
Keychain Remote
1 Point
Glass Break Detector
2 Points
Smoke/Heat Detector
2 Points
Motion Sensor
2 Points
Wireless Secondary Keypad
STAY CONNECTED AND IN CONTROL
Enjoy remote access to your home security system from your computer or smartphone—
anytime, anywhere. It’s a great way to live your busy lifestyle while staying connected to your home.
INTRUSION
•
Smash Proof Keypads
•
Wireless Two-Way Voice
•
Cellular Backup
ENVIRONMENTAL
•
Detect Flooding and Extreme Temperatures
•
Detect Smoke and Carbon Monoxide
•
Severe Weather and Tornado Alerts
HOME AUTOMATION
•
Arm/Disarm System
•
Lock/Unlock Doors
•
Control Lighting and Thermostat
•
Program Smart Events™
VIDEO
•
See Live Security Video
•
Receive Text and Email Video Notifications
YOU CAN TRUST US
We protect nearly 2 million customers
including many neighborhood brands you know.
WE ARE IN YOUR NEIGHBORHOOD!
With over 70 offices, we’re local to most towns and are able
to provide same-day service to your home.
25 Year
70+ Offices & More Than 4,000 Employees
5 Redundant
Monitoring Centers
Monitoring is where the rubber
hits the road and that is why
we monitor our own customers!
We call our centers “redundant”
because they back each other up
in the case of an emergency. If
a hurricane or tornado hits one
region of the country, we have
four other centers strategically
located that will seamlessly
continue to monitor your system
to ensure you are protected.
NATIONWIDE COVERAGE
Reliable 24/7 Security Monitoring Centers
C O R P O R AT E H E A D Q U A R T E R S F I E L D O F F I C E S G R OW T H M A R K E T S M O N I TO R I N G C E N T E R S Minneapolis Topeka St. Louis Denver Seattle Portland Sacramento Pleasanton San Jose Pensacola Atlanta
West Palm Beach Jacksonville Orlando Longwood Tampa Nashville Birmingham Memphis Knoxville Gaylord Detroit Cleveland Columbus Cincinnati Indianapolis Louisville Lubbock Oklahoma City Dallas McAllen Salt Lake City
Albuquerque Tucson Phoenix Las Vegas Riverside Visalia San Diego Orange County Los Angeles Houston Gulfport New Orleans Austin San Antonio El Paso Fort Worth Wichita Miami Savannah Greenville Charlotte Winston Salem Raleigh Baltimore Philadelphia New Jersey Long Island Manasquan Washington D.C. Connecticut Albany Buffalo Portland Boston Manchester Richmond Virginia Beach Pittsburgh Lawrence Cypress D I S A S T E R R E C OV E R Y C E N T E R N AT I O N A L AC C O U N T C E N T E R Chicago Milwaukee Las Cruces Wilmington Montgomery Newark Orem Rexburg Minot Omaha Billings Greensboro Kansas City
Homeowners Insurance Savings
Many homeowners insurance companies provide up to 20% premium discounts
for homes with monitored systems. Be sure to check with your agent! †
Customer Move Program
Moving to a new home? Good news! We’ll move with you. We have a special
offer just for you. We’ll install a 6 point security system† with no up-front cost
in your new home and give you 25% off additional equipment.
Secure Your Savings
Up to $10 OFF monitoring every month! Our loyalty program actually LOWERS
your monthly fee when you renew at the end of your initial agreement.†
Protecting Military Families
We offer $5 off on your monthly monitoring service. If you are required to
relocate due to active duty, we will forgive the remainder of your existing
contract.†
Lifetime Maintenance Program
Your Protection 1 alarm system is covered by our Lifetime Maintenance Plan for
the duration of your alarm monitoring agreement.†
$1000 Deductible Protection
In the event that you do have a break in, Protection 1 will pay up to $1000 of
your homeowners insurance deductible†
Talk to a Live Person
You will be able to talk to a LIVE customer service representative, 24 hours
a day, seven days a week—within 1 or 2 rings! All call centers are based in
the United States.
Professional Same-Day Service
Our security technicians are licensed professionals who treat your home
with respect and will service your home within 24 hours.
A BETTER CHOICE FOR YOU
†OFFER RESTRICTIONS. Homeowners Insurance Savings: Protection 1 is not responsible for and does not guarantee any insurance discounts or reductions. $1000 Deductible Protection: Requires that your system was armed and we receive signals at the time of the alarm. Customer Move Program: Should you move to a new location within 12
months of the start of this Agreement you will be charged $99.00 for the installation of a new 6 point alarm system at your new location and this Agreement will continue to term. After 12 months from the start of this Agreement the installation fee will be waived for a new 6 point alarm system if you move; however, you will be obligated to sign a new agreement with the same terms. Approval of a move is subject to confirmation of service availability at the new location. Secure Your Savings: Reduction amount is based on your initial term length and is reduced as follows: 48 Month Agreement – $7 monthly reduction, 58 Month Agreement – $10 monthly reduction. For California agreements that
are 42 months in length, monthly reduction is $5 with 24 month renewal. This offer is subject to the following conditions: you must have fulfilled your initial term and have satisfactory account history; this discount cannot be combined with other discounts, including our Military Discount; renewal must be on ACH payment; and you must sign a new 36 month renewal residential monitoring contract. This program may be modified or discontinued upon 30 days prior notice to you. Military Family Discount: With proper ID and verification on, https://www.dmdc.osd.mil/appj/scra/single_record.xhtml veteran or active duty service members can receive up to a $5 discount. This discount can not be
combined with any other offers, including the Secure Your Savings program. In addition, if deployed for active duty and can no longer use the system, you will not be charged the balance of cancellation in event of cancellation. Lifetime Maintenance Program: Within the first 90 days after installation, we will repair or replace any defective part. After
My Account Info
Keep this information in a safe place.
Account #
Alarm Code
Verbal Code
Web & Mobile Access Info
Go to AlwaysP1.com on your computer. Your
technician should help you login the first time,
where you will create a username and password.
Be sure to write it here for future reference.
Username
Password
CUSTOMER CARE
Questions? Call us anytime. We’re here to help.
Name
Phone
My Representative
Want to refer a friend or have a question?
Call or email your representative today.
• Up to 20% OFF
Homeowners Insurance
†• $1,000 Deductible
Protection
††• Same-Day Service
• Protecting Military
Families at 10% Off
• Save up to 30% OFF
Energy Bills
‡A B E T T E R C H O I C E F O R Y O U
©2014 Protection One Alarm Monitoring, Inc. All rights reserved. †Protection 1 is not responsible for and does not guarantee any insurance discounts or reductions. ††Deductible Protection is not a form of insurance, and no Protection 1
employee or representative is authorized to offer or recommend insurance to you. §Service approval ratings were taken from over 43,000 outbound calls by Protection 1 in 2012. ‡According to study results from About.com article, Energy Conservation With Home Automation Dimmers And Thermostats. Licensing Information. AL: Electronic Security Board of Licensure, 7956 Vaughn Road, Suite 392, Montgomery, AL 36116, Telephone 334-264-9388. AL: 643, 533, 744, 1018,
A-0488; AR: Arkansas Board of Private Investigators and Private Security 1 State Police Plaza Drive, Little Rock, AR 72209, 501-618-8600; #E97-122; AZ: ROC190246; CA: Alarm company operators are licensed and regulated by the Bureau of Security and Investigative Services, Department of Consumer Affairs, Sacramento, California 95814. CONTRACTORS ARE REQUIRED BY LAW TO BE LICENSED AND REGULATED BY THE CONTRACTORS’ STATE LICENSE BOARD WHICH HAS JURISDICTION TO INVESTIGATE COMPLAINTS AGAINST CONTRACTORS IF A COMPLAINT REGARDING A PATENT ACT OR OMISSION IS FILED WITHIN FOUR YEARS OF THE DATE OF THE ALLEGED VIOLATION. ANY QUESTIONS CONCERNING A CONTRACTOR MAY BE REFERRED TO THE REGISTAR, CONTACTORS STATE LICENSE BOARD, P.O. BOX 260000, SACRAMENTO, CALIFORNIA 95826, CA #ACO-3717, #626615; CT: #185782; DE: #1998200138 #97-54, CSRSL-0029; FL: EF20000524; GA: LVA205766; IA: AC-0082, AI-0310; ID: SC-21391; IL: #127-001000, #128-000113, #128-000151, #128-000115; KY: 161; LA: F713; MD: #03539571, #107-1603; MA: #7066C; MI: #3601205122, #A-0378, #5103229; MN: #TS00502; MS: #15007478, 15007925; MT: #162; NV: #0031668A, #F189; NM: #58345, 08-0040; NJ: 0095786, BF 000354; NY: Licensed by the NYS Department of State. NY #12000261120; NC: #1285-CSA, 24466-SP-LV, BPN 001777P6; OH: #53-18-1493; #50-18-0003, 50-25-0001, 50-31-0001; OK: #621; OR: #CCB116325, #34-428CLE; PA: #PA003926; RI: #9775; SC: #BAC 5097, #FAC 3162; TN: #638, 641, 642, 697; TX: Complaints can be filed in Texas with the Texas Commission on Private Security, 5805 Lamar Blvd., Austin, Texas 78752. TX #ACR-1637, # B-08690; UT: #330634-6501; VA: #11-2533, #2705105226A; WA: PROTEO022K2, PROTEOA033BP, 601 354 926; WI: 600-0000181681-01; WY: TLV-A-17
