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Entry Form

1. Chapter Name

2. Region

3. Chapter board term

From:

To:

4. Division Category (check one):

Division 1:

Large Chapter (201 or more members)

Division 2:

Mid-size Chapter (76 to 200 members)

Division 3:

Small Chapter (15 to 75 members)

5. Th is entry is for (check one):

Communication

Community Involvement

Financial Management

Leadership Development

Membership Marketing

Professional Development

Sponsorship

Student Involvement

7. Total number of categories entered:

8. Chapter contact

Name

Company/Organization

Telephone

E-mail Address

Deadline: Midnight Pacific 28 November 2012

Entries must emailed to [email protected]

Questions? Contact [email protected].

Good Luck!

2013

2013

2013

Chapter Management Awards

IABC San Diego

Pacific Plains July 1, 2011 November 28, 2012 4 Jennifer Nance Kaiser Permanente (858) 740-6273 [email protected]

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2013 IABC Chapter Management Awards

Work Plan – Financial Management

A. GENERAL

IABC San Diego follows board and fiscal years of July-June and is in the first year of a new one-year strategic plan. This work plan covers the chapter’s financial results and practices for July 2011 – November 2012.

Goals & Objectives

From the 2007-2012 IABC San Diego strategic plan:

• Goal: Make IABC-San Diego profitable. In using its resources to provide programs and services that are valuable to members, the chapter will achieve an operating surplus in all revenue generating programs.

• Objectives:

1. Establish pricing structures and cost controls to ensure profitable professional development events.

2. Establish a reserve account of 50% of annual operating expenses. 3. Chapter will not run a deficit budget based on the current economy.

B. Budget & Accounting

• The chapter expense budget philosophy is:

1. Establish a budget at the beginning of the fiscal year, with a goal of providing the chapter

with a net profit at year-end. A report on the year-to-date variance between budget and actuals will be presented at each board meeting.

2. To create the budget, the board first establishes its strategy and the board members

translate that strategy into their plans for the fiscal year, taking prior year’s results into consideration. From those plans, the VP-Finance calculates the budget necessary to fund the chapter’s plans for the current fiscal year.

3. The budget is presented and approved at the September board meeting. 4. Professional development events must at least break even.

5. Other expenses are tied to the board members’ strategic objectives. This gives board

members’ authority to spend as needed to meet their goals – provided they remain within the pre-approved budget.

6. Receive board approval prior to incurring expenditures that exceed the budget or are

new expenses.

• For July 2011 – November 2012: With revenue of $13,579 and expenses of $10,772, the chapter has a net profit of $2,808.

Financial Reporting

• The Vice President, Finance (VP-Fin) prepares and presents a monthly report to the board. The fiscal-year-to-date report includes the following: Profit & Loss, bank account reconciliation, actual to budget variances, and analysis of specific events. Given the strategic plan focus on overall managing the chapter profitably, the VP-Fin highlights the year-to-date net income.

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• The chapter added a section to highlight the profit & loss results of specific events, such as professional development. This focused report aids the board’s decision making process.

Reserves

• 50% of the chapter’s annual operating expenses would be about $5,000, but we elected to reserve $7,000 to help offset any reductions in revenue due to the economy.

• Since June 2011, the chapter has increased its average fund balance from around $12,000 to now averaging almost $14,000.

• Given this track record, the chapter established a separate interest-bearing money marketing account for our reserves.

Revenue

The chapter generated revenue from these sources: • Revenue was $13,579.

• 45% - Member dues ($55 per year per member)

• 46% - Professional Development fees (the chapter charges $30 for members, $50 for non-members and $20 for students).

• 9% - Donations and other sources • Expenses were $10,772.

• 35% - Professional Development program (food, online payment processing fees, etc.) • 33% - Board member attendance at various local, regional and national IABC events • 32% - General office items, member recognition, and an online newsletter.

• Additional Comments:

• Program/Event Fees – To streamline payment processing and reduce the intake and processing of cash and checks, the chapter instituted enrollment and payment through Eventbrite. For walk-ins, the board bills the attendee through PayPal.

Other Revenue Sources – Given the state of the economy, the chapter did not actively pursue

sponsorship and ad revenue from outside sources. Instead, the board focused on securing in-kind donations – such as deeply discounted printing for the Volunteer Recognition booklet, and a venue partnership with UCSD Extension (described below).

The chapter has also continued to secure donated prizes from our speakers, including books, airline tickets and professional development classes. UCSD Extension Partnership

• IABC San Diego created a partnership with UCSD Extension with outstanding results for the chapter. UCSD Extension is the professional and public service division of UC San Diego, and has an exceptional meeting facility located in University City – ideally situated in the heart of San Diego County. Through our partnership, UCSD provides a free venue for our professional development events in exchange for the opportunity to participate in our events and market its offering to our members.

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New Financial Policies/Procedures

• Established Cancellation Policy – To defray the costs associated with people registering for, but not attending or paying for, Professional Development events, the chapter implemented a cancellation policy. Refunds are only available for cancellations made more than 24-hours prior to the event, and no-shows are billed in full.

• Analysis of Event ROI – After changing the venue of its PD events, the chapter noticed the events were not achieving the same revenues. Further analysis showed that the PD events had begun losing money. The chapter responded accordingly with enhanced program topics,

additional outreach, and adjustments in costs. The positive results are encouraging.

Additionally, the chapter tracks the revenue and expenses of each event, and evaluates ROI on a monthly basis.

• Reduced Paper/Increased Online Transactions – We continue to reduce paper transaction and increase online transactions through email, debit card use, and Eventbrite. With the success of Eventbrite, we no longer use PayPal, retaining it just for ad hoc uses.

Ongoing Financial Procedures

• Accounting & Reconciliation -- All financial aspects of the chapter are organized and maintained by the VP of Finance, who facilitates all payments for chapter professional

development meetings via cash, check, or credit card. All payments collected are verified as to the individual’s membership status and against the event’s RSVP and final attendance lists. Once audited, all monies are transferred from Eventbrite into the chapter bank account. Likewise, the VP of Fin reconciles and/or facilitates all other deposits (chapter dues, etc.) and expenses. These records are stored in an online system and are reported monthly to the board. All other necessary expenses are handled on a vendor billing and/or reimbursement basis. Board members are reimbursed for expenses previously approved by the Board, and through the completion of an expense reimbursement (a.k.a. check request) form and the original receipt or invoice.

Informing Chapter Leaders

Board Member Education – The VP-Finance regularly details overall financial performance, and

addresses financial issues and recommendations during the monthly Board meetings. As new expenses are proposed, the VP provides the financial backdrop (impact to the budget, cash flow, expenses, future needs, etc.) to help the Board’s decision making.

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Results

Goals and Objectives Results for July 2011-November 2012

Establish pricing structures and cost controls to ensure profitable professional development events.

• Established Event ROI & Membership

analysis tracking.

• Revised catering selections to save money

and focused on more of a casual, higher quality menu, rather than a more formal, lower quality menu.

Establish a reserve account of 50% of annual

operating expenses. Throughout the period, the chapter maintained more than the minimum amount required for reserves. Established an interest-bearing account for reserves.

Chapter will be profitable. Projected net income for the period is

approximately $2,000. Given the economy, maintaining profitability is a tremendous accomplishment.

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2013 IABC Chapter Management Awards

Category: Financial Management

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2013 IABC Chapter Management Awards

Category: Financial Management

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2013 IABC Chapter Management Awards

Category: Financial Management

Exhibit A) Internal Reporting Documents: Checklist for a typical month

IABC-VP of Finance (FY 2012-2013)

WEEK 1

□ Prepare board report after month-end (see board report sample)

□ Run financial reports for the current Fiscal Year to Date (FYTD) (see samples) o Actual Revenue / Expense by Category & Bank Account Balances o Actual vs. Budget by Revenue / Expense

o Project / Event Analysis of ROI o Other reports as needed or requested

□ Submit all reports to President (usually due the Tuesday before the board meeting.)

WEEK 2

□ Print and review board meeting documents sent by President prior to board meeting □ Attend board meeting (usually the 2nd Wednesday of the month)

WEEK 3

□ PD Team informs VP-Fin of any walk-in attendees; VP-Fin issues same an online invoice via PayPal

WEEK 4

□ Post Professional Development event, review attendance results and revenue on Eventbrite site □ Review Chase online account statement to confirm both the transfer of revenue from Eventbrite and the cost of PD lunch paid via chapter debit card

□ Review Chase online account statement for any other expenses and checks cleared

□ Review PayPal for confirmation of outstanding Professional Development invoices paid and transfer PayPal payments to Chase checking account

DURING THE MONTH

□ Visit the chapter’s mailbox and distribute material as needed □ Process invoices and check requests as received

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2013 IABC Chapter Management Awards

Category: Financial Management

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2013 IABC Chapter Management Awards

Category: Financial Management

Exhibit A) Internal Reporting Documents: Event Listing Screenshot of

Eventbrite

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2013 IABC Chapter Management Awards

Category: Financial Management

Exhibit A) Internal Reporting Documents: Event Summary Screenshot of

EventBrite

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2013 IABC Chapter Management Awards

Category: Financial Management

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IABC-San Diego Board Report: Profit & Loss Statement | Fiscal Year Actual | July 2012 - November 2012 11/27/2012 YTD June May April March February January December November October Sept August July 7/11 ‐6/12 CMA  Entry % Revenue Actual Actual Actual Actual Actual Actual Actual Actual Actual Actual Actual Actual Actual Actual 7/11  ‐  11/12 7/11  ‐  11/12 Member  Dues $2,000 $580 $300 $640 $200 $280 $4,060 $6,060 45% Money  Market  Dividends $0 $0 $0 0% Events $1,500 $650 $265 $585 $4,787 $6,287 46% Other  / Receivables $155 $100 $55 $1,077 $1,232 9% World  Conference $0 $0 $0 0% Total $3,655 $0 $0 $0 $0 $0 $0 $0 $1,330 $565 $1,280 $200 $280 $9,924 $13,579 100% Receivables  (Restaurant  Card) $107 $107 $0 YTD June May April March February January December November October Sept August July YTD Expenses Actual Actual Actual Actual Actual Actual Actual Actual Actual Actual Actual Actual Actual Actual Dues $0 $0 $0 0% Meetings  (Local,  Regional,  National) ($634) ($350) ($284) ($880) ($1,514) 14% 0 Awards $0 $0 $0 0% Professional  Development/Seminars  (Events ) ($679) ($268) ($411) ($3,082) ($3,761) 35% Speakers'  Fee  &  Expenses $0 $0 $0 0% Printing $0 ($93) ($93) 1% Postage  &  Deliver y $0 $0 $0 0% Donation  to  IABC  Foundation $0 $0 $0 0% Travel ($607) ($607) ($1,450) ($2,057) 19% Bank  Charges $0 $0 $0 0% Publications/Newsletters  (Online) ($175) ($35) ($35) ($35) ($35) ($35) ($420) ($595) 6% Office  expenses ($210) ($210) ($263) ($473) 4% Equipment  &  Computer  Charges $0 $0 $0 0% Website/Web ‐Hosting $0 ($204) ($204) 2% Grants/Scholarships $0 $0 $0 0% Other  Member  Recruitment/Recognition $0 ($1,365) ($1,365) 13% Other  Marketing $0 ($100) ($100) 1% Other  Accreditation $0 $0 $0 0% Other  World  Conference   $0 ($610) ($610) 6% Total ($2,305) $0 $0 $0 $0 $0 $0 $0 ($1,202) ($303) ($446) ($319) ($35) ($8,466) ($10,772) 100% YTD June May April March February January December November October Sept August July YTD Actual Actual Actual Actual Actual Actual Actual Actual Actual Actual Actual Actual Actual Actual Net  Profit/Loss $1,350 $0 $0 $0 $0 $0 $0 $0 $128 $262 $834 ($119) $245 $1,458 $2,808 June May April March February January December November October Sept August July Jun ‐12 Fund  Balances  as  of  Month  End Cash  in  money  market  account   $4,204 $4,204 $4,204 $4,204 $4,204 $4,204 Cash  in  checking  account $9,697 $10,189 $9,927 $9,093 $9,212 $8,967 Cash  in  PayPal  accoun t $154 $154 $154 $154 $154 $154 Total $14,056 $14,547 $14,285 $13,451 $13,570 $13,325 Fund  Balances  as  of  Month  Start Cash  in  money  market  account   $4,204 $4,204 $4,204 $4,204 $4,204 $4,204 Cash  in  checking  account $10,189 $9,927 $9,093 $9,212 $8,967 $9,261 Cash  in  PayPal  accoun t $154 $154 $154 $154 $154 $154 Total $14,547 $14,285 $13,451 $13,570 $13,325 $13,619 Change  in  Fund  Balances   ($492) $262 $834 ($119) $245 ($294) Running  Total $731 $1,223 $961 $126 $0 ($294) * Note:  Retain  a  $7,000  balance.

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IABC-San Diego Board Financial Report | Bank Account Reconciliation | July 2012 - June 2013

11/27/2012

Revenue Expenses Net Change Fiscal YTD Totals $3,655.30 ($2,305.27) $1,350.03

Date Type Item Revenue Expenses Net Change

7/5/2012 Debit Card Tra CTC*CONSTANTCONTACT. 866 07/03CTC*CONST ($35.00)

7/11/2012 ACH Credit 34647 INTL ASSOC CASH C&D 33‐073 CCD ID: 1034080669 $280.00

July 2012 $280.00 ($35.00) $245.00

8/6/2012 Debit Card Tra CTC*CONSTANTCONTACT.CO 855‐2295506 MA 08/03  ($35.00)

8/8/2012 Debit Card Tra LA JOLLA STEAK PLACE SAN DIEGO CA 08/07 (Board Retreat)  ($284.02)

8/8/2012 ACH Credit 34647 INTL ASSOC CASH C&D 33‐073 CCD ID: 1034080669 $200.00 August 2012 $200.00 ($319.02) ($119.02) 9/4/2012 Debit Card Tra CTC*CONSTANTCONTACT.CO 855‐2295506 MA 09/03  ($35.00) 9/6/2012 ATM Deposits ATM CHECK DEPOSIT (IABC National Webinar Share) $55.00 9/13/2012 ACH Credit 34647 INTL ASSOC CASH C&D 33‐073 CCD ID: 1034080669 $640.00 9/21/2012 Debit Card Tra ABB*BOUDIN CATERING 415‐283‐1230 CA 09/20 ($410.95) 9/25/2012 ACH Credit EVENTBRITE INC 20120924 PPD ID: 1141888467 $585.00 September 2012 $1,280.00 ($445.95) $834.05 10/4/2012 Debit Card Tra CTC*CONSTANTCONTACT.CO 855‐2295506 MA 10/03  ($35.00) 10/10/2012 ACH Credit 34647 INTL ASSOC CASH C&D 33‐073 CCD ID: 1034080669 $300.00 10/18/2012 Debit Card Tra EXPRESSLY GOURMET 858‐4903930 CA 10/17 ($268.34) 10/24/2012 ACH Credit EVENTBRITE INC 20121022 PPD ID: 1141888467 $265.14 October 2012 $565.14 ($303.34) $261.80 11/2/2012 Debit Card Tra POSTAL ANNEX #184 Annual Renewal ($180.00) 11/2/2012 Deposit DEPOSIT ID NUMBER 876225 (Melissa Eckmann PPR Stipend) $100.00 11/5/2012 Debit Card Tra CTC*CONSTANTCONTACT.CO 855‐2295506 MA 11/03 ($35.00) 11/6/2012 Check CHECK # 1096 (Melissa Eckmann PPR Travel Hotel & Air) ($606.66) 11/14/2012 ACH Credit 34647 INTL ASSOC CASH C&D 33‐073 CCD ID: 1034080669 $580.00

Pending ACH Credit EVENTBRITE INC 20121022 PPD ID: 1141888467 $650.16

Pending Check Name tags (Mark Hersberger) ($30.16)

Pending Misc. Debit POS DEBIT ABB*BOUDIN CATERING 415‐283‐1230 CA  ($350.14)

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2013 IABC Chapter Management Awards

Category: Financial Management

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IABC-San Die g o Board Bud g et Anal y sis | 2012-201 3 11/27/2012 FY  July  2012  ‐  June  2013 FY  July  2011  ‐  June  2012 Notes  /  Descriptions YTD  Budgeted YTD  Actual Difference YTD Variance YTD Actual YTD Budgeted Revenue Member  Dues 111  Current  +  5%  Growth  /  Qtr  +  90%   Retention  =  Goal  120  *  $40  eac h $4,800 $2,000 ($2,800) ($5,100) $0 $5,100 Money  Market  Dividend s $0 $0 $0 $0 $0 $0 Events Est.  $580  sales  x  9  events   $5,220 $1,500 ($3,720) ($5,400) $0 $5,400 Other Donations  (Sponsors,  Mingle  Bells,  etc.) $1,500 $155 ($1,345) $0 $0 $0 World  Conferenc e Total  Revenue $11,520 $3,655 ($7,865) ($10,500) $0 $10,500 Expenses Dues $0 $0 $0 $0 $0 $0 Meetings  (Local,  Regional,  National ) Assumed  same  as  last  year's  actual   ($1,000) ($634) $366 $2,000 $0 ($2,000) Awards $0 $0 $0 $0 $0 $0 Prof'l  Development/Seminars  (Events ) Est.  PD  $350  x  9  mo ($3,150) ($679) $2,471 $4,600 $0 ($4,600) Speakers'  Fee  &  Expenses Speaker  if  funds  available  (purchase  new   sp eaker  g ifts ) ($200) $0 $200 $0 $0 $0 Printing Assumed  basic  amount  (other ) ($100) $0 $100 $200 $0 ($200) Postage  &  Deliver y Recognition  cards  (donated ) $0 $0 $0 $0 $0 $0 Donation  to  IABC  Foundatio n $0 $0 $0 $0 $0 $0 Travel Assumed  same  as  last  year's  actual   ($1,500) ($607) $893 $0 $0 $0 Bank  Charges No  fees  if  maintain  minium  balance s $0 $0 $0 $0 $0 $0 Publications/Newsletters  (Online ) Constant  Contact  $35  x  12  =  $42 0 ($420) ($175) $245 $845 $0 ($845) Office  expenses Name  tags,  etc.   $270 Recognition  Cards  (donated) PO  Box  Rental  Annual  $ 18 0 ($450) ($210) $240 $200 $0 ($200) Equipment  &  Computer  Charge s $0 $0 $0 $0 $0 $0 Website/Web ‐Hosting Survey  Monkey  Renew  $25 0 ($250) $0 $250 $200 $0 ($200) Grants/Scholarship s $0 $0 $0 $0 $0 $0 Other  Member  Recruitment/Recognition New  Member  Coffee  $150 University  Recruitment  $400 Annual  Board  Recognition  $800 Annual  Board  Retreat  $ 40 0 ($1,450) $0 $1,450 $1,300 $0 ($1,300) PR  &  Marketing Local  Advertising  $500 Branding  /  Marketing  $400 Min gle  Bells  Donation  $ 10 0 ($1,000) ($100) $900 $1,000 $0 ($1,000) Other  Accreditatio n $0 $0 $0 $100 $0 ($100) Other  World  Conferenc e $0 $0 $0 $0 $0 $0 Total  Expenses ($9,520) ($2,405) $7,115 $10,445 $0 ($10,445) Net  Profit  (Loss) $2,000 $1,250 ($750) ($55) $0 $55

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2013 IABC Chapter Management Awards

Category: Financial Management

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rN r IABC-San Diego Board Finacial Report | Specific Event Analysis | July 2012 - June 2013

11/27/2012

PD EVENTS Ticket Sales Expenses Profit Averages

FY 7/12 ‐ 6/13 Non $50Mbr $3 Std $20 ttendeesRevenue Lunch nline Fee Expenses Net $ Rev. Exp. $ Profit

July 2012 (No Event) ‐ August 2012  (No Event) September 2012 (Achieve Speaking  2 18 0 20 $640 ($411) ($55) ($466) $229 $32 ($23) $11 October 2012 (Crises Management) 2 8 0 10 $290 ($268) ($25) ($293) $22 $29 ($29) $2 November 2012 5 17 0 22 $710 ($350) ($60) ($410) $360 $32 ($19) $16 December 2012 (Mingle Bells) 0 $0 $0 $0 January 2013 0 $0 $0 $0 February 2013 0 $0 $0 $0 March 2013 0 $0 $0 $0 April 2013 0 $0 $0 $0 May 2013 0 $0 $0 $0 June 2013 0 $0 $0 $0 Total PD Events 9 43 0 52 $1,640 ($1,029) ($140) ($1,169) $611 FY 7/11 ‐ 6/12: 28 126 1 155 $5,200 ($3,012) ($386) ($3,398) $2,188 $34 ($23) $10

Jul‐Oct June May April March February January Decembe ovembeOctobe Sept August July MEMBER DUES Actual Actual Actual Actual Actual Actual Actual Actual Actual Actual Actual Actual Actual Current: July 2012 ‐ June 2013 $2,000 $580 $300 $640 $200 $280

Prior: July 2011 ‐ June 2012 $4,060 $370 $310 $430 $290 $320 $120 $400 $770 $370 $330 $100 $250 $1,820

References

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