3G KPI Formula_Ericsson Siemens NSN Huawei

(1)

3G KPI FORMULA

Access Type

Access Type KPI GroupKPI Group

KPI Name

KPI Name KPI FormulaKPI Formula

E

Erriiccssssoonn SSiieemmeennssNNSSNN NNookkiiaaNNSSNN uuaa!!eeii TCH

TCH Blocking (%)Blocking (%) 100*(CN!"C#NG$TN!"C#NG )/T&&""100*(CN!"C#NG$TN!"C#NG )/T&&""

&' Blocking (%)

&' Blocking (%) 110000**CCCC##NNGG/ / CCCC""""&& 110000**((TT&&''CCBB&&11//NNTTTT&&''PP!!11))

&'& (%) &'& (%)

TB !s+a,lis-en+ &ccess 

TB !s+a,lis-en+ &ccess a+e (%)a+e (%)100(100*("'"TB!&T/'"TB!&T))100(100*("'"TB!&T/'"TB!&T))

'o Call (%) 'o Call (%)

TB Cole+ion  TB Cole+ion a+e (%)a+e (%)

H#& (%) H#& (%) a4io a4io ccessi,ili+ ccessi,ili+ 100*(T&&"6$T&&"$T&& 100*(T&&"6$T&&"$T&& "13$T&&"18$N&G'&91$ "13$T&&"18$N&G'&91$ N&G'&92)/ N&G'&92)/ (T&&TT2$T&&TT3) (T&&TT2$T&&TT3) 100*(s(+c-calle: 100*(s(+c-calle: +c-nosei;$+c-sccsei;<o4iacc +c-nosei;$+c-sccsei;<o4iacc +c-e=4ee:c-ai<cc) +c-e=4ee:c-ai<cc) s(scos4c

s(scos4cc-+c-$,scos4c-+c-$,scos4cc-+c-$cellscc-+c-$cells 4cc-+c-,scinsccain+cic+e 4cc-+c-,scinsccain+cic+e sccon+olle4in-o sccon+olle4in-o -onsccain+cic+e))/(s(+c-calle: -onsccain+cic+e))/(s(+c-calle: +c-e=4ee:c-ai<cc) +c-e=4ee:c-ai<cc) $s(,scinsc

$s(,scinsccain+cicain+cic+e$sccoc+e$sccon+n+ olle4in-o$-o

olle4in-o$-onsccainnsccain+cic++cic+e))e))

((100*(>&#<?3021@aile4 TCH &ei;es 4e +o ((100*(>&#<?3021@aile4 TCH &ei;es 4e +o Bs TCH (&ignaling C-annel)A$

Bs TCH (&ignaling C-annel)A$

>&#<?3011@aile4 TCH &ei;es 4e +o Bs >&#<?3011@aile4 TCH &ei;es 4e +o Bs TCH (T

TCH (Tac C-annel)A)/(>&ac C-annel)A)/(>&#<?3020@TCH &e#<?3020@TCH &ei;ei;e e:es+s (&ignaling C-annel)A$

e:es+s (&ignaling C-annel)A$ >&#<?3010@TCH &ei;e e:es+s (Tac >&#<?3010@TCH &ei;e e:es+s (Tac C-annel)A)) * (>&#<?3018@Tac ole on C-annel)A)) * (>&#<?3018@Tac ole on TCHA)) / (>&

TCHA)) / (>&#<?3018@T#<?3018@Tac ac ole on Tole on TCHA)CHA)

100*s(s4cc-,sa++ 100*s(s4cc-,sa++ +c-sei;4e

+c-sei;4es4cc-con)/s(s4s4cc-con)/s(s4cc-sei;a++)cc-sei;a++)

(( &#<?3008@Tac ole on &'CCH) * (( &#<?3008@Tac ole on &'CCH) * (100*(>&#<?3001@

(100*(>&#<?3001@aile4 &'CCH aile4 &'CCH &ei;es 4e &ei;es 4e +o+o Bs &'CCHA)/(>&#<?3000@&'CCH Bs &'CCHA)/(>&#<?3000@&'CCH &ei;&ei;ee e:es+sA)) / &#<?3008@Tac ole on e:es+sA)) / &#<?3008@Tac ole on &'CCH &'CCH 100*(CC""&CC#NG&C!&T& 100*(CC""&CC#NG&C!&T& CN'#P$CN!"C#NG)/CC""& CN'#P$CN!"C#NG)/CC""& 100*(N&D&'P!1 100*(N&D&'P!1 N"&'CC1$N"&'CC2$N"&' N"&'CC1$N"&'CC2$N"&' CC3$N"&'CC8$N"&'CC5$N CC3$N"&'CC8$N"&'CC5$N "&'CCE$N"&'CC7$N"&'C "&'CCE$N"&'CC7$N"&'C C6$N"&'CC)/(NTT&'P!1) C6$N"&'CC)/(NTT&'P!1) 100*(((&'CCH&&GN$&'CCHH#&!F) 100*(((&'CCH&&GN$&'CCHH#&!F) (&'CCH'#"$&'CCH"C""$& (&'CCH'#"$&'CCH"C""$& 'CCHB&"C""$&'CCHD&!CT$&'C 'CCHB&"C""$&'CCHD&!CT$&'C CHBC&D!&!T$&'CCHN!TCT$&'CCH CHBC&D!&!T$&'CCHN!TCT$&'CCH BT&"$&'CCH"P'"$&'CCH#"' BT&"$&'CCH"P'"$&'CCH#"' H#$&'CCHB&"#"'$&'CCH" H#$&'CCHB&"#"'$&'CCH" #"'))/&'CCH&!FTT) #"'))/&'CCH&!FTT) 100*(>&#<&#

100*(>&#<&#<C3030@Call <C3030@Call &e+ &e+ n4ica+ionsn4ica+ions (&'CCH)

(&'CCH) (Cici+ (Cici+ &eIice)A>&&eIice)A>&#<&#<C30@C#<&#<C30@Callall 'os on

'os on &'CCHA)/>&#<&&'CCHA)/>&#<&#<?3000@&'CCH#<?3000@&'CCH &ei;e e:es+sA &ei;e e:es+sA B6 @ 100 B6 @ 100 * (1 (&D(!P'&&3) /* (1 (&D(!P'&&3) / &D(NDCTC"2)) &D(NDCTC"2)) B @ 100 B @ 100 * (1 (&D(!P'&&(13* (1 (&D(!P'&&(13 21)) / &D(NDCTC"(8E))) 21)) / &D(NDCTC"(8E))) 100 100 (100*&(>N#'#!&'"TBA)/&(> (100*&(>N#'#!&'"TBA)/&(> !91T&"'"A$>!92T&"'"A$ !91T&"'"A$>!92T&"'"A$ >!93T&"'"A$>!98T&"'"A$ >!93T&"'"A$>!98T&"'"A$ >!956T&"'"A)) >!956T&"'"A)) 100 *

100 * (((>&#<101@N,(((>&#<101@N,e o< e o< 'oJnlink GP&'oJnlink GP& TB !s+a,li

TB !s+a,lis-en+ ++s-en+ ++e+sA)e+sA) $&(>&#<

$&(>&#<301@N,e o< 301@N,e o< 'oJnlink !GP&'oJnlink !GP& TB !s+a,li

TB !s+a,lis-en+ ++s-en+ ++e+sA)) e+sA)) 

((>&#<103@N,e o< aile4 'oJnlink GP& ((>&#<103@N,e o< aile4 'oJnlink GP& TB !s+a,li

TB !s+a,lis-en+s 4e +o s-en+s 4e +o NA)NA)

$&(>&#<303@N,e o< aile4 'oJnlink $&(>&#<303@N,e o< aile4 'oJnlink !GP& TB !s+a,lis-en+s 4e +oA))) / !GP& TB !s+a,lis-en+s 4e +oA))) / ((>&#<101@N,

((>&#<101@N,e o< e o< 'oJnlink GP& TB'oJnlink GP& TB !s+a,lis-

!s+a,lis-en+ en+ ++e++e+sA)$ +sA)$ (>&#<301@N,(>&#<301@N,ee

a4io a4io e+aina,ili+ e+aina,ili+ 100*TN'#P/(TC&&"" $&DH#&DCC 100*TN'#P/(TC&&"" $&DH#&DCC $&D#B&DCC $&D#&DCC $&D#B&DCC $&D#&DCC &DB&DCC &D&DCC &DB&DCC &D&DCC &D#H#&DCC ) &D#H#&DCC ) 100*(>NC"!9A)/(>&DCTCH&!A 100*(>NC"!9A)/(>&DCTCH&!A >&NTHNTA>&DNB

>&NTHNTA>&DNBH'#A>&NTHTH'#A>&NTHTA)A)

100*(4oa<

100*(4oa<+e+c-assig+e+c-assign+c-en+c-ees+assign)/es+assign)/ (+c-neJcallassign)

(+c-neJcallassign)

100*(>&#<&#<C33@Call 'os on Tac 100*(>&#<&#<C33@Call 'os on Tac C-annelA)/(>&#

C-annelA)/(>&#<&#<?3013@&c<&#<?3013@&ccess<l cess<l TCHTCH &ei;es (Tac C-annel)A$

&ei;es (Tac C-annel)A$ >&#<&#<

>&#<&#<CH323@&ccess<l CH323@&ccess<l ncoing n+enalncoing n+enal n+eCell Han4oIesA$

n+eCell Han4oIesA$ >&#<&#<

>&#<&#<CH383@&ccess<l CH383@&ccess<l ncoing ncoing !x+ena!x+enall n+eCell Han4oIesA

n+eCell Han4oIesA >&#<&#<

>&#<&#<CH313@&ccess<l CH313@&ccess<l #+going #+going n+enaln+enal n+eCell Han4oIeA

n+eCell Han4oIeA >&#<&#<

>&#<&#<CH333@&ccess<l CH333@&ccess<l #+going #+going !x+ena!x+enall 100(100*((((P!!PTTB)$ 100(100*((((P!!PTTB)$ (#!C!""TB))/(('"TB!&T) (#!C!""TB))/(('"TB!&T) ("'"TB!&T)))$(((alel)$ ("'"TB!&T)))$(((alel)$ (P!!PTD (P!!PTD"!")$(#THD""!")$(#THD"!"))/((Psc-!"))/((Psc-e:)e:) (Pe=o+-)(Pe=+K))))) (Pe=o+-)(Pe=+K))))) 100*(>DN&T!TB1A$>DN&T!TB2A$ 100*(>DN&T!TB1A$>DN&T!TB2A$ >DN&T!TB10A$>DN&T!TB11A$ >DN&T!TB10A$>DN&T!TB11A$ >DN&T!TB12A$>DN&T!TB13A >DN&T!TB12A$>DN&T!TB13A >&DCP'&2A$>&D"CC!"2A)/ >&DCP'&2A$>&D"CC!"2A)/ (

( >&DCP'&1>&DCP'&1A$>&DCP'&2A)A$>&DCP'&2A)

100*(1(n,o<l+ 100*(1(n,o<l+,<$n,o<4l+,<$n,o<4l+,<,< l+,<es+a,lis-en+<aile4 l+,<es+a,lis-en+<aile4 4l+,<es+a,lis-en+<aile4 4l+,<es+a,lis-en+<aile4 legs+,<el4enoes legs+,<el4enoes 4legs+,<el4enoesaIe4l+,< 4legs+,<el4enoesaIe4l+,< aIe44l+,<l+,<el4e+oLs- aIe44l+,<l+,<el4e+oLs- 4l+,<el4e+oLs- 4l+,<el4e+oLs- l+,<el4e+ossen4 l+,<el4e+ossen4 4l+,<el4e+ossen4)/ 4l+,<el4e+ossen4)/ (n,o<l+,<$n,o<4l+,< (n,o<l+,<$n,o<4l+,< l+,<es+a,lis-en+<aile4 l+,<es+a,lis-en+<aile4 4l+,<es+a,lis-en+<aile4 4l+,<es+a,lis-en+<aile4 legs+,<el4enoes legs+,<el4enoes 4legs+,<el4enoes 4legs+,<el4enoes l+,<el4e+oLs-4l+,<el4e+oLs- l+,<el4e+oLs-4l+,<el4e+oLs- l+,<el4e+ossen4 l+,<el4e+ossen4 4l+,<el4e+ossen4)) 4l+,<el4e+ossen4)) 100 * ((

100 * (( >&#<501@N>&#<501@N,e o< Dlink,e o< Dlink ssignen+sA)

ssignen+sA)$(>&#<507@N,$(>&#<507@N,e e o<o< 'oJnlink ssignen+sA)(>&#<10E@N 'oJnlink ssignen+sA)(>&#<10E@N,e ,e o<o< 'oJnlink GP& TB ,noal eleases 4e +o 'oJnlink GP& TB ,noal eleases 4e +o N3105A)$(>&#<00E@N

N3105A)$(>&#<00E@N,e o< ,e o< Dlink GP&Dlink GP& TB ,no

TB ,noal al eleases 4e +o eleases 4e +o N3101 #A))N3101 #A)) (>&#<30E@N

(>&#<30E@N,e o< ,e o< 'oJnlink !GP& TB'oJnlink !GP& TB ,noal eleases 4e +o N310A)$ ,noal eleases 4e +o N310A)$ (>&#<20E@N

(>&#<20E@N,e o< ,e o< Dlink !GP& TBDlink !GP& TB ,no

,noal eleases 4e +o al eleases 4e +o N3101A)) /N3101A)) / ((>&#<501@N

((>&#<501@N,e o< ,e o< Dlink ssignen+sA) $Dlink ssignen+sA) $ (>&#<507@N

(>&#<507@N,e o< ,e o< 'oJnlink'oJnlink ssignen+sA)) ssignen+sA)) 100*(&D#H#&DCC $&D!#H#&DCC )/ 100*(&D#H#&DCC $&D!#H#&DCC )/ (&D#H#TT $&D!#H#TT ) (&D#H#TT $&D!#H#TT ) 100*(&#DNH1$&#DNH2$&#D 100*(&#DNH1$&#DNH2$&#D NH3$&#DNH8$&#DNH5$ NH3$&#DNH8$&#DNH5$ &#DNHE$&#DNH7$M &#DNHE$&#DNH7$M &#DNH6$&#DNH$&#DNH &#DNH6$&#DNH$&#DNH 10$&#DNH11$&DN 10$&#DNH11$&DNBH'#1$&DBH'#1$&D NBH'#2$&DNBH'#3$&DNBH'# NBH'#2$&DNBH'#3$&DNBH'# 8$&DNBH'#5$&DNBH 8$&DNBH'#5$&DNBH'#E$&D'#E$&D NBH'#7$&DNBH'#6$&DNBH'# NBH'#7$&DNBH'#6$&DNBH'# $&DNBH'#10)/ $&DNBH'#10)/ (#DNH1$#DNH2$#DN (#DNH1$#DNH2$#DN H3$#DNH8$#DNH5$#D H3$#DNH8$#DNH5$#D NHE$#DNH7$#DNH6$ NHE$#DNH7$#DNH6$ #DNH$#DNH10$#DN #DNH$#DNH10$#DN H11$TNBH'#1$TNBH'#2$ H11$TNBH'#1$TNBH'#2$ TNBH'#3$ TNBH'#3$TNBH'#8$TNBH'#8$TNBH'TNBH' #5$TNBH'#E$TNBH'#7$T #5$TNBH'#E$TNBH'#7$T NBH'#6$TNBH'#$TNBH'# NBH'#6$TNBH'#$TNBH'# 100*(scoscc-o$,scoscc-o$cellscc 100*(scoscc-o$,scoscc-o$cellscc -o)/(-o$-o11$-o -o)/(-o$-o11$-o28)28) 100*((>&#<CH313@&cce

100*((>&#<CH313@&ccess<l ss<l #+going n+enal#+going n+enal n+e

n+eCell Cell Han4oIeHan4oIeA)$(>&#<CH333@&ccess<lA)$(>&#<CH333@&ccess<l #+going !x+enal n+eCell Han4oIesA)) / #+going !x+enal n+eCell Han4oIesA)) / ((>&#<CH311@#+going n+enal n+eCell ((>&#<CH311@#+going n+enal n+eCell Han4oIe

Han4oIe Coan4sA)$(>&Coan4sA)$(>&#<CH331@#+goin#<CH331@#+goingg !x+enal n+eCell Han4oIe Coan4sA)) !x+enal n+eCell Han4oIe Coan4sA))

(2)

Access

Access TTypeype KPI GroupKPI Group

KPI Name

E

Erriiccssssoonn SSiieemmeennssNNSSNN NNookkiiaaNNSSNN uuaa!!eeii

2G

GP& '" T-og-+

'"BGGTH/'"BGG'T'"BGGTH/'"BGG'T

!'G! '" T-og-+

'"BG!GTH/'"BG!G'T'"BG!GTH/'"BG!G'T

Call ++e+

T T&&""&&"" (T(T&&T&&TT2$TT2$T&&T&&TT3)T3)

TB ++

TB ++e+

e+

''""TTBB!!&&TT NNDDCCTTCC""22

Hal< a+e Tac 'is+i,+ion (%)

 T

 Tac (!l

ac (!lang)

ang)

TT TT"CC/TN&C"CC/TN&CNN !BD&T!BD&TCH1CH1 s(aIe+c-,s<ll)s(aIe+c-,s<ll)

H T

H Tac (!

ac (!lang)

lang)

THT THT"CC/THN&CN"CC/THN&CN !BD&T!BD&TCH2CH2 s(aIe+c-,s-al<)s(aIe+c-,s-al<) >?3038@TCHH T>?3038@TCHH Tac ac ole#<&Aole#<&A

TCH

TCH T

Tac T

ac To+al (!lang)

o+al (!lang)

!!BBDD&&TTCCHH11$$!!BBDD&&TTCCHH22 >>??33001188@@TTaac c oolle e oon n TTCCHHAA

GP& '" Paloa4 (,i+)

C&12'"C?/6000*(6/1000)C&12'"C?/6000*(6/1000)

a4io

n+egi+

6*(>DTH18A$>DTH15A$ 6*(>DTH18A$>DTH15A$ >DTH1EA$>DTH17A)/1000 >DTH1EA$>DTH17A)/1000 (("C4a+a,locks'"C&1*23$"C4a+a,lock (("C4a+a,locks'"C&1*23$"C4a+a,lock s'"C&2*33$"CCCNT"B"#C?&'"*23 s'"C&2*33$"CCCNT"B"#C?&'"*23 $!T"C'TB"#C?&'"C&1*23$!T $!T"C'TB"#C?&'"C&1*23$!T "C'TB"#C?&'"C&2*33)*6/1000)/ "C'TB"#C?&'"C&2*33)*6/1000)/ (("C4a+a,loc

(("C4a+a,locks'"C&1$"C4a+ks'"C&1$"C4a+a,locks'a,locks' "C&2$"CCCNT"B"#C?&'"$!T "C&2$"CCCNT"B"#C?&'"$!T "C'TB"#C?&'"C&1$!T"C'TB "C'TB"#C?&'"C&1$!T"C'TB "#C?&'"C&2)/50)*(alloc1T&"'"$2*alloc2 "#C?&'"C&2)/50)*(alloc1T&"'"$2*alloc2 T&"'"$3*alloc3T

T&"'"$3*alloc3T&"'"$8*alloc8T&"'"$8*alloc8T&"'")/&"'")/ (alloc1T&"'"$alloc2T&"'"$alloc3T&" (alloc1T&"'"$alloc2T&"'"$alloc3T&" '"$alloc8T&"'")

'"$alloc8T&"'")

(((>"102@To+al N,e o< 'oJnlink "C 'a+a (((>"102@To+al N,e o< 'oJnlink "C 'a+a Blocks Dsing

Blocks Dsing C&1A*23)$(>"103@TC&1A*23)$(>"103@To+al N,e o<o+al N,e o< 'oJnlink "C 'a+a Blocks Dsing C&2A*38)$ 'oJnlink "C 'a+a Blocks Dsing C&2A*38)$ (>"108@To+al N,e o< 'oJnlink "C 'a+a Blocks (>"108@To+al N,e o< 'oJnlink "C 'a+a Blocks Dsing C&3A*80)$(>"105@To+al N,e o< 'oJnlink Dsing C&3A*80)$(>"105@To+al N,e o< 'oJnlink "C 'a+a Blocks Dsing C&8A*58)) *50*6/1028/ "C 'a+a Blocks Dsing C&8A*58)) *50*6/1028/ (>"102@To+al N,e o< 'oJnlink "C 'a+a Blocks (>"102@To+al N,e o< 'oJnlink "C 'a+a Blocks Dsing C&1A$>"103@To+al N,e o< 'oJnlink "C Dsing C&1A$>"103@To+al N,e o< 'oJnlink "C 'a+a Blocks Dsing C&2A$>"108@To+al N,e o< 'a+a Blocks Dsing C&2A$>"108@To+al N,e o< 'oJnlink "C 'a+a Blocks Dsing C&3A$ 'oJnlink "C 'a+a Blocks Dsing C&3A$ >"105@To+al N,e o< 'oJnlink "C 'a+a Blocks >"105@To+al N,e o< 'oJnlink "C 'a+a Blocks Dsing C&8A)) *

Dsing C&8A)) * >303@Ie>303@Ieage N,e o<age N,e o< 6*(>DTH16A$>DTH1A$ 6*(>DTH16A$>DTH1A$ >DTH20A$>DTH21A$ >DTH20A$>DTH21A$ >DTH22A$>DTH23A$ >DTH22A$>DTH23A$ >DTH28A$>DTH25A$ >DTH28A$>DTH25A$ >DTH2EA)/1000 >DTH2EA)/1000 (alloc1T&"'"$2*alloc2T&"'"$3*alloc3T (alloc1T&"'"$2*alloc2T&"'"$3*alloc3T &"'"$8*alloc8T&"'")/ &"'"$8*alloc8T&"'")/ (alloc1T&"'"$alloc2T&"'"$alloc3T&" (alloc1T&"'"$alloc2T&"'"$alloc3T&" '"$alloc8T&"'")*((((4llc,locksinack '"$alloc8T&"'")*((((4llc,locksinack o4ecs1$4llc,locksinnacko4ecs1) o4ecs1$4llc,locksinnacko4ecs1) *22$ *22$ (4llc,locksinacko4ecs2$4llc,locks (4llc,locksinacko4ecs2$4llc,locks innacko4 innacko4ecs2)*26$ecs2)*26$ (4llc,locksinacko4ecs3$4llc,locks (4llc,locksinacko4ecs3$4llc,locks innacko4 innacko4ecs3)*37$ecs3)*37$ (4llc,locksinacko4ecs8$4llc,locks (4llc,locksinacko4ecs8$4llc,locks innacko4 innacko4ecs8)*88$ecs8)*88$ (4llc,locksinacko4ecs5$4llc,locks (4llc,locksinacko4ecs5$4llc,locks innacko4 innacko4ecs5)*5E$ecs5)*5E$ (4llc,locksinacko4ecsE$4llc,locks (4llc,locksinacko4ecsE$4llc,locks innacko4 innacko4ecsE)*78)$ecsE)*78)$ (((4llc,locksinacko4ecs7$4llc,loc (((4llc,locksinacko4ecs7$4llc,loc ksinnacko4ecs7)/2)*112$ ksinnacko4ecs7)/2)*112$ ((4llc,locksinacko4ecs6$4llc,lock ((4llc,locksinacko4ecs6$4llc,lock sinnacko4ecs6)/2)*13E$ sinnacko4ecs6)/2)*13E$ ((4llc,locksinacko4ecs$4llc,lock ((4llc,locksinacko4ecs$4llc,lock sinnacko4ecs)/2)*186))*6/1000)/ sinnacko4ecs)/2)*186))*6/1000)/ ((((4llc,locksinacko4ecs1$4llc,loc ((((4llc,locksinacko4ecs1$4llc,loc ksinnacko4ecs1)$ ksinnacko4ecs1)$ (4llc,locksinacko4ecs2$4llc,locks (4llc,locksinacko4ecs2$4llc,locks innacko4 innacko4ecs2)$ecs2)$ (4llc,locksinacko4ecs3$4llc,locks (4llc,locksinacko4ecs3$4llc,locks innacko4 innacko4ecs3)$ecs3)$ (4llc,locksinacko4ecs8$4llc,locks (4llc,locksinacko4ecs8$4llc,locks innacko4 innacko4ecs8)$ecs8)$ (4llc,locksinacko4ecs5$4llc,locks (4llc,locksinacko4ecs5$4llc,locks innacko4 innacko4ecs5)$ecs5)$ (4llc,locksinacko4ecsE$4llc,locks (4llc,locksinacko4ecsE$4llc,locks innacko4 innacko4ecsE))$ecsE))$ (((4llc,locksinacko4ecs7$4llc,loc (((4llc,locksinacko4ecs7$4llc,loc

(((>"302@To+al N,e o< 'oJnlink !GP& C&1 (((>"302@To+al N,e o< 'oJnlink !GP& C&1 "C 'a+a BlocksA*22)$(>"303@To+al N,e o< "C 'a+a BlocksA*22)$(>"303@To+al N,e o< 'oJnlink !GP& C&2 "C 'a+a BlocksA*26)$ 'oJnlink !GP& C&2 "C 'a+a BlocksA*26)$ (>"308@To+al N,e o< 'oJnlink !GP& C&3 (>"308@To+al N,e o< 'oJnlink !GP& C&3 "C 'a+a BlocksA*37)$(>"305@To+al N,e o< "C 'a+a BlocksA*37)$(>"305@To+al N,e o< 'oJnlink !GP& C&8 "C 'a+a BlocksA*88)$ 'oJnlink !GP& C&8 "C 'a+a BlocksA*88)$ (>"30E@To+al N,e o< 'oJnlink !GP& C&5 (>"30E@To+al N,e o< 'oJnlink !GP& C&5 "C 'a+a BlocksA*5E)$(>"307@To+al N,e o< "C 'a+a BlocksA*5E)$(>"307@To+al N,e o< 'oJnlink !GP& C&E "C 4a+a ,locksA*78)$ 'oJnlink !GP& C&E "C 4a+a ,locksA*78)$ (>"306@To+al N,e o< 'oJnlink !GP& C&7 (>"306@To+al N,e o< 'oJnlink !GP& C&7 "C 'a+a BlocksA*5E)$(>"30@To+al N,e o< "C 'a+a BlocksA*5E)$(>"30@To+al N,e o< 'oJnlink !GP& C&6 "C 'a+a BlocksA*E6)$ 'oJnlink !GP& C&6 "C 'a+a BlocksA*E6)$ (>"310@To+al N,e o< 'oJnlink !GP& C& (>"310@To+al N,e o< 'oJnlink !GP& C& "C 'a+a BlocksA*78) *6*50 ) / 1028 / "C 'a+a BlocksA*78) *6*50 ) / 1028 / (>"302@To+al N,e o< 'oJnlink !GP& C&1 (>"302@To+al N,e o< 'oJnlink !GP& C&1 "C 'a+a BlocksA$>"303@To+al N,e o< "C 'a+a BlocksA$>"303@To+al N,e o< 'oJnlink !GP& C&2 "C 'a+a BlocksA$ 'oJnlink !GP& C&2 "C 'a+a BlocksA$ >"308@To+al N,e o< 'oJnlink !GP& C&3 >"308@To+al N,e o< 'oJnlink !GP& C&3 "C 'a+a BlocksA$>"305@To+al N,e o< "C 'a+a BlocksA$>"305@To+al N,e o< 'oJnlink !GP& C&8 "C 'a+a BlocksA$ 'oJnlink !GP& C&8 "C 'a+a BlocksA$ >"30E@To+al N,e o< 'oJnlink !GP& C&5 >"30E@To+al N,e o< 'oJnlink !GP& C&5 "C 'a+a BlocksA$>"307@To+al N,e o< "C 'a+a BlocksA$>"307@To+al N,e o< 'oJnlink !GP& C&E "C 4a+a ,locksA$ 'oJnlink !GP& C&E "C 4a+a ,locksA$ >"306@To+al N,e o< 'oJnlink !GP& C&7 >"306@To+al N,e o< 'oJnlink !GP& C&7 "C 'a+a BlocksA$>"30@To+al N,e o< "C 'a+a BlocksA$>"30@To+al N,e o< 'oJnlink !GP& C&6 "C 'a+a BlocksA$ 'oJnlink !GP& C&6 "C 'a+a BlocksA$ >"310@To+al N,e o< 'oJnlink !GP& C& >"310@To+al N,e o< 'oJnlink !GP& C& "C 'a+a BlocksA) $ ((>"306@To+al N,e o< "C 'a+a BlocksA) $ ((>"306@To+al N,e o< 'oJnlink !GP& C&7 "C 'a+a BlocksA$ 'oJnlink !GP& C&7 "C 'a+a BlocksA$ >"30@To+al N,e o< 'oJnlink !GP& C&6 >"30@To+al N,e o< 'oJnlink !GP& C&6 "C 'a+a BlocksA$>"310@To+al N,e o< "C 'a+a BlocksA$>"310@To+al N,e o< 'oJnlink !GP& C& "C 'a+a BlocksA) / 2)) * 'oJnlink !GP& C& "C 'a+a BlocksA) / 2)) * >303@Ieage N,e o< Iaila,le P'CHsA >303@Ieage N,e o< Iaila,le P'CHsA

a4io a4io T Taca,ili+aca,ili+

(s(+c-call

(s(+c-calle:+c-e=e:+c-e=4ee:c-ai4ee:c-ai<cc)<cc) $s(,scinscca

$s(,scinsccain+cic+in+cic+e$sccon+e$sccon+ olle4in-o$-o

olle4in-o$-onsccain+cinsccain+cic+e))c+e))

(>&#<?3020@T

(>&#<?3020@TCH CH &ei;e e:es+s (&ignaling&ei;e e:es+s (&ignaling C-annel)A$>&#<?3010@TCH &ei;e e:es+s C-annel)A$>&#<?3010@TCH &ei;e e:es+s (Tac C-annel)A)*(>&#<?3018@Tac ole (Tac C-annel)A)*(>&#<?3018@Tac ole on TCHA) on TCHA) &(>!91T&"'"A$>!92T&"'"A$ &(>!91T&"'"A$>!92T&"'"A$ >!93T&"'"A$>!98T&"'"A$ >!93T&"'"A$>!98T&"'"A$ >!956T&"'"A) >!956T&"'"A)

((>&#<101@N,e o< 'oJnlink GP& TB ((>&#<101@N,e o< 'oJnlink GP& TB !s+a,lis-en+ ++e+sA)$ (>&#<301@N,e !s+a,lis-en+ ++e+sA)$ (>&#<301@N,e o< 'oJnlink !GP& TB

o< 'oJnlink !GP& TB !s+a,lis-en+ ++e!s+a,lis-en+ ++e+sA))+sA)) (THT"CC/THN&CN)/ (THT"CC/THN&CN)/ ((TT"CC/TN&CN)$ ((TT"CC/TN&CN)$ !BD&TCH2/ !BD&TCH2/ (!BD&TCH1$!BD&TCH2)*100 (!BD&TCH1$!BD&TCH2)*100 100*s(aIe+c-,s-al<)/ 100*s(aIe+c-,s-al<)/ (s(aIe+c-,s-al<) (s(aIe+c-,s-al<)

100*((>&#<?3038@TCHH Tac oleA)/ 100*((>&#<?3038@TCHH Tac oleA)/ (>&#<?3018@Tac ole on TCHA)) (>&#<?3018@Tac ole on TCHA)) >?3018@Tac ole on TCH#<&A>?3038@TCHH >?3018@Tac ole on TCH#<&A>?3038@TCHH T

Tac ac ole#<&Aole#<&A)) (TT"CC/TN&CN)$ (TT"CC/TN&CN)$ (THT"CC/THN&CN) (THT"CC/THN&CN) s(aIe,s+c-/esaI4eno18)/ s(aIe,s+c-/esaI4eno18)/ (E0/aIg(eio44a+ion)) (E0/aIg(eio44a+ion)) (((DTH1$DTH2$DTH3 (((DTH1$DTH2$DTH3 $DTH8$!DTH1$!DTH $DTH8$!DTH1$!DTH 2$!DTH3$!DTH8)/1 2$!DTH3$!DTH8)/1 000/1000)*6*3E00)$ 000/1000)*6*3E00)$ (((DTH18$DTH15$DTH (((DTH18$DTH15$DTH 1E$DTH17$!DTH18$ 1E$DTH17$!DTH18$ !DTH15$!DTH1E$!D !DTH15$!DTH1E$!D TH17)/1000/1000)*6*3E00) TH17)/1000/1000)*6*3E00) &("C4a+a,locks'"C&1*20$"C4a+a,l &("C4a+a,locks'"C&1*20$"C4a+a,l ocks'"C&2*30)/1028 ocks'"C&2*30)/1028

((>cell 4ail con+eAM>"002@To+al N,e o< ((>cell 4ail con+eAM>"002@To+al N,e o< Dlink "C 'a+a Blocks Dsing C&1#<&A*23$>cell Dlink "C 'a+a Blocks Dsing C&1#<&A*23$>cell 4ail con+eAM>"003@To+al N,e o< Dlink "C 4ail con+eAM>"003@To+al N,e o< Dlink "C 'a+a Blocks Dsing C&2#<&A*38$>cell 4ail 'a+a Blocks Dsing C&2#<&A*38$>cell 4ail con+eAM>"008@To+al N,e o< Dlink "C 'a+a con+eAM>"008@To+al N,e o< Dlink "C 'a+a Blocks Dsing C&3#<&A*80$>cell 4ail Blocks Dsing C&3#<&A*80$>cell 4ail con+eAMcon+eAM >"005@To+al N,e o< Dlink "C 'a+a Blocks >"005@To+al N,e o< Dlink "C 'a+a Blocks Dsing C&8#<&A*58$>cell 4ail con+eAM Dsing C&8#<&A*58$>cell 4ail con+eAM >"102@To+al N,e o< 'oJnlink "C 'a+a Blocks >"102@To+al N,e o< 'oJnlink "C 'a+a Blocks Dsing C&1#<&A*23$>cell 4ail con+eAM Dsing C&1#<&A*23$>cell 4ail con+eAM >"103@To+al N,e o< 'oJnlink "C 'a+a Blocks >"103@To+al N,e o< 'oJnlink "C 'a+a Blocks Dsing C&2#<&A*38$>cell 4ail con+eAM Dsing C&2#<&A*38$>cell 4ail con+eAM >"108@To+al N,e o< 'oJnlink "C 'a+a Blocks >"108@To+al N,e o< 'oJnlink "C 'a+a Blocks Dsing C&3#<&A*80$>cell 4ail con+eAM Dsing C&3#<&A*80$>cell 4ail con+eAM >"105@To+al N,e o< 'oJnlink "C 'a+a Blocks >"105@To+al N,e o< 'oJnlink "C 'a+a Blocks Dsing C&8#<&A*58)*6/(1028*1028)) Dsing C&8#<&A*58)*6/(1028*1028))

(3)

Access

Access TTypeype KPI GroupKPI Group

KPI Name

E

2G

GP& '" T-og-+

'"BGGTH/'"BGG'T'"BGGTH/'"BGG'T

!'G! '" T-og-+

'"BG!GTH/'"BG!G'T'"BG!GTH/'"BG!G'T

Call ++e+

T T&&""&&"" (T(T&&T&&TT2$TT2$T&&T&&TT3)T3)

TB ++

TB ++e+

e+

''""TTBB!!&&TT NNDDCCTTCC""22

Hal< a+e Tac 'is+i,+ion (%)

 T

 Tac (!l

ac (!lang)

ang)

TT TT"CC/TN&C"CC/TN&CNN !BD&T!BD&TCH1CH1 s(aIe+c-,s<ll)s(aIe+c-,s<ll)

H T

H Tac (!

ac (!lang)

lang)

THT THT"CC/THN&CN"CC/THN&CN !BD&T!BD&TCH2CH2 s(aIe+c-,s-al<)s(aIe+c-,s-al<) >?3038@TCHH T>?3038@TCHH Tac ac ole#<&Aole#<&A

TCH

TCH T

Tac T

ac To+al (!lang)

o+al (!lang)

!!BBDD&&TTCCHH11$$!!BBDD&&TTCCHH22 >>??33001188@@TTaac c oolle e oon n TTCCHHAA

GP& '" Paloa4 (,i+)

C&12'"C?/6000*(6/1000)C&12'"C?/6000*(6/1000)

a4io

n+egi+

6*(>DTH18A$>DTH15A$ 6*(>DTH18A$>DTH15A$ >DTH1EA$>DTH17A)/1000 >DTH1EA$>DTH17A)/1000 (("C4a+a,locks'"C&1*23$"C4a+a,lock (("C4a+a,locks'"C&1*23$"C4a+a,lock s'"C&2*33$"CCCNT"B"#C?&'"*23 s'"C&2*33$"CCCNT"B"#C?&'"*23 $!T"C'TB"#C?&'"C&1*23$!T $!T"C'TB"#C?&'"C&1*23$!T "C'TB"#C?&'"C&2*33)*6/1000)/ "C'TB"#C?&'"C&2*33)*6/1000)/ (("C4a+a,loc

(("C4a+a,locks'"C&1$"C4a+ks'"C&1$"C4a+a,locks'a,locks' "C&2$"CCCNT"B"#C?&'"$!T "C&2$"CCCNT"B"#C?&'"$!T "C'TB"#C?&'"C&1$!T"C'TB "C'TB"#C?&'"C&1$!T"C'TB "#C?&'"C&2)/50)*(alloc1T&"'"$2*alloc2 "#C?&'"C&2)/50)*(alloc1T&"'"$2*alloc2 T&"'"$3*alloc3T

T&"'"$3*alloc3T&"'"$8*alloc8T&"'"$8*alloc8T&"'")/&"'")/ (alloc1T&"'"$alloc2T&"'"$alloc3T&" (alloc1T&"'"$alloc2T&"'"$alloc3T&" '"$alloc8T&"'")

'"$alloc8T&"'")

(((>"102@To+al N,e o< 'oJnlink "C 'a+a (((>"102@To+al N,e o< 'oJnlink "C 'a+a Blocks Dsing

Blocks Dsing C&1A*23)$(>"103@TC&1A*23)$(>"103@To+al N,e o<o+al N,e o< 'oJnlink "C 'a+a Blocks Dsing C&2A*38)$ 'oJnlink "C 'a+a Blocks Dsing C&2A*38)$ (>"108@To+al N,e o< 'oJnlink "C 'a+a Blocks (>"108@To+al N,e o< 'oJnlink "C 'a+a Blocks Dsing C&3A*80)$(>"105@To+al N,e o< 'oJnlink Dsing C&3A*80)$(>"105@To+al N,e o< 'oJnlink "C 'a+a Blocks Dsing C&8A*58)) *50*6/1028/ "C 'a+a Blocks Dsing C&8A*58)) *50*6/1028/ (>"102@To+al N,e o< 'oJnlink "C 'a+a Blocks (>"102@To+al N,e o< 'oJnlink "C 'a+a Blocks Dsing C&1A$>"103@To+al N,e o< 'oJnlink "C Dsing C&1A$>"103@To+al N,e o< 'oJnlink "C 'a+a Blocks Dsing C&2A$>"108@To+al N,e o< 'a+a Blocks Dsing C&2A$>"108@To+al N,e o< 'oJnlink "C 'a+a Blocks Dsing C&3A$ 'oJnlink "C 'a+a Blocks Dsing C&3A$ >"105@To+al N,e o< 'oJnlink "C 'a+a Blocks >"105@To+al N,e o< 'oJnlink "C 'a+a Blocks Dsing C&8A)) *

Dsing C&8A)) * >303@Ie>303@Ieage N,e o<age N,e o< 6*(>DTH16A$>DTH1A$ 6*(>DTH16A$>DTH1A$ >DTH20A$>DTH21A$ >DTH20A$>DTH21A$ >DTH22A$>DTH23A$ >DTH22A$>DTH23A$ >DTH28A$>DTH25A$ >DTH28A$>DTH25A$ >DTH2EA)/1000 >DTH2EA)/1000 (alloc1T&"'"$2*alloc2T&"'"$3*alloc3T (alloc1T&"'"$2*alloc2T&"'"$3*alloc3T &"'"$8*alloc8T&"'")/ &"'"$8*alloc8T&"'")/ (alloc1T&"'"$alloc2T&"'"$alloc3T&" (alloc1T&"'"$alloc2T&"'"$alloc3T&" '"$alloc8T&"'")*((((4llc,locksinack '"$alloc8T&"'")*((((4llc,locksinack o4ecs1$4llc,locksinnacko4ecs1) o4ecs1$4llc,locksinnacko4ecs1) *22$ *22$ (4llc,locksinacko4ecs2$4llc,locks (4llc,locksinacko4ecs2$4llc,locks innacko4 innacko4ecs2)*26$ecs2)*26$ (4llc,locksinacko4ecs3$4llc,locks (4llc,locksinacko4ecs3$4llc,locks innacko4 innacko4ecs3)*37$ecs3)*37$ (4llc,locksinacko4ecs8$4llc,locks (4llc,locksinacko4ecs8$4llc,locks innacko4 innacko4ecs8)*88$ecs8)*88$ (4llc,locksinacko4ecs5$4llc,locks (4llc,locksinacko4ecs5$4llc,locks innacko4 innacko4ecs5)*5E$ecs5)*5E$ (4llc,locksinacko4ecsE$4llc,locks (4llc,locksinacko4ecsE$4llc,locks innacko4 innacko4ecsE)*78)$ecsE)*78)$ (((4llc,locksinacko4ecs7$4llc,loc (((4llc,locksinacko4ecs7$4llc,loc ksinnacko4ecs7)/2)*112$ ksinnacko4ecs7)/2)*112$ ((4llc,locksinacko4ecs6$4llc,lock ((4llc,locksinacko4ecs6$4llc,lock sinnacko4ecs6)/2)*13E$ sinnacko4ecs6)/2)*13E$ ((4llc,locksinacko4ecs$4llc,lock ((4llc,locksinacko4ecs$4llc,lock sinnacko4ecs)/2)*186))*6/1000)/ sinnacko4ecs)/2)*186))*6/1000)/ ((((4llc,locksinacko4ecs1$4llc,loc ((((4llc,locksinacko4ecs1$4llc,loc ksinnacko4ecs1)$ ksinnacko4ecs1)$ (4llc,locksinacko4ecs2$4llc,locks (4llc,locksinacko4ecs2$4llc,locks innacko4 innacko4ecs2)$ecs2)$ (4llc,locksinacko4ecs3$4llc,locks (4llc,locksinacko4ecs3$4llc,locks innacko4 innacko4ecs3)$ecs3)$ (4llc,locksinacko4ecs8$4llc,locks (4llc,locksinacko4ecs8$4llc,locks innacko4 innacko4ecs8)$ecs8)$ (4llc,locksinacko4ecs5$4llc,locks (4llc,locksinacko4ecs5$4llc,locks innacko4 innacko4ecs5)$ecs5)$ (4llc,locksinacko4ecsE$4llc,locks (4llc,locksinacko4ecsE$4llc,locks innacko4 innacko4ecsE))$ecsE))$ (((4llc,locksinacko4ecs7$4llc,loc (((4llc,locksinacko4ecs7$4llc,loc

(((>"302@To+al N,e o< 'oJnlink !GP& C&1 (((>"302@To+al N,e o< 'oJnlink !GP& C&1 "C 'a+a BlocksA*22)$(>"303@To+al N,e o< "C 'a+a BlocksA*22)$(>"303@To+al N,e o< 'oJnlink !GP& C&2 "C 'a+a BlocksA*26)$ 'oJnlink !GP& C&2 "C 'a+a BlocksA*26)$ (>"308@To+al N,e o< 'oJnlink !GP& C&3 (>"308@To+al N,e o< 'oJnlink !GP& C&3 "C 'a+a BlocksA*37)$(>"305@To+al N,e o< "C 'a+a BlocksA*37)$(>"305@To+al N,e o< 'oJnlink !GP& C&8 "C 'a+a BlocksA*88)$ 'oJnlink !GP& C&8 "C 'a+a BlocksA*88)$ (>"30E@To+al N,e o< 'oJnlink !GP& C&5 (>"30E@To+al N,e o< 'oJnlink !GP& C&5 "C 'a+a BlocksA*5E)$(>"307@To+al N,e o< "C 'a+a BlocksA*5E)$(>"307@To+al N,e o< 'oJnlink !GP& C&E "C 4a+a ,locksA*78)$ 'oJnlink !GP& C&E "C 4a+a ,locksA*78)$ (>"306@To+al N,e o< 'oJnlink !GP& C&7 (>"306@To+al N,e o< 'oJnlink !GP& C&7 "C 'a+a BlocksA*5E)$(>"30@To+al N,e o< "C 'a+a BlocksA*5E)$(>"30@To+al N,e o< 'oJnlink !GP& C&6 "C 'a+a BlocksA*E6)$ 'oJnlink !GP& C&6 "C 'a+a BlocksA*E6)$ (>"310@To+al N,e o< 'oJnlink !GP& C& (>"310@To+al N,e o< 'oJnlink !GP& C& "C 'a+a BlocksA*78) *6*50 ) / 1028 / "C 'a+a BlocksA*78) *6*50 ) / 1028 / (>"302@To+al N,e o< 'oJnlink !GP& C&1 (>"302@To+al N,e o< 'oJnlink !GP& C&1 "C 'a+a BlocksA$>"303@To+al N,e o< "C 'a+a BlocksA$>"303@To+al N,e o< 'oJnlink !GP& C&2 "C 'a+a BlocksA$ 'oJnlink !GP& C&2 "C 'a+a BlocksA$ >"308@To+al N,e o< 'oJnlink !GP& C&3 >"308@To+al N,e o< 'oJnlink !GP& C&3 "C 'a+a BlocksA$>"305@To+al N,e o< "C 'a+a BlocksA$>"305@To+al N,e o< 'oJnlink !GP& C&8 "C 'a+a BlocksA$ 'oJnlink !GP& C&8 "C 'a+a BlocksA$ >"30E@To+al N,e o< 'oJnlink !GP& C&5 >"30E@To+al N,e o< 'oJnlink !GP& C&5 "C 'a+a BlocksA$>"307@To+al N,e o< "C 'a+a BlocksA$>"307@To+al N,e o< 'oJnlink !GP& C&E "C 4a+a ,locksA$ 'oJnlink !GP& C&E "C 4a+a ,locksA$ >"306@To+al N,e o< 'oJnlink !GP& C&7 >"306@To+al N,e o< 'oJnlink !GP& C&7 "C 'a+a BlocksA$>"30@To+al N,e o< "C 'a+a BlocksA$>"30@To+al N,e o< 'oJnlink !GP& C&6 "C 'a+a BlocksA$ 'oJnlink !GP& C&6 "C 'a+a BlocksA$ >"310@To+al N,e o< 'oJnlink !GP& C& >"310@To+al N,e o< 'oJnlink !GP& C& "C 'a+a BlocksA) $ ((>"306@To+al N,e o< "C 'a+a BlocksA) $ ((>"306@To+al N,e o< 'oJnlink !GP& C&7 "C 'a+a BlocksA$ 'oJnlink !GP& C&7 "C 'a+a BlocksA$ >"30@To+al N,e o< 'oJnlink !GP& C&6 >"30@To+al N,e o< 'oJnlink !GP& C&6 "C 'a+a BlocksA$>"310@To+al N,e o< "C 'a+a BlocksA$>"310@To+al N,e o< 'oJnlink !GP& C& "C 'a+a BlocksA) / 2)) * 'oJnlink !GP& C& "C 'a+a BlocksA) / 2)) * >303@Ieage N,e o< Iaila,le P'CHsA >303@Ieage N,e o< Iaila,le P'CHsA

a4io a4io T Taca,ili+aca,ili+

(s(+c-call

(s(+c-calle:+c-e=e:+c-e=4ee:c-ai4ee:c-ai<cc)<cc) $s(,scinscca

$s(,scinsccain+cic+in+cic+e$sccon+e$sccon+ olle4in-o$-o

olle4in-o$-onsccain+cinsccain+cic+e))c+e))

(>&#<?3020@T

(>&#<?3020@TCH CH &ei;e e:es+s (&ignaling&ei;e e:es+s (&ignaling C-annel)A$>&#<?3010@TCH &ei;e e:es+s C-annel)A$>&#<?3010@TCH &ei;e e:es+s (Tac C-annel)A)*(>&#<?3018@Tac ole (Tac C-annel)A)*(>&#<?3018@Tac ole on TCHA) on TCHA) &(>!91T&"'"A$>!92T&"'"A$ &(>!91T&"'"A$>!92T&"'"A$ >!93T&"'"A$>!98T&"'"A$ >!93T&"'"A$>!98T&"'"A$ >!956T&"'"A) >!956T&"'"A)

((>&#<101@N,e o< 'oJnlink GP& TB ((>&#<101@N,e o< 'oJnlink GP& TB !s+a,lis-en+ ++e+sA)$ (>&#<301@N,e !s+a,lis-en+ ++e+sA)$ (>&#<301@N,e o< 'oJnlink !GP& TB

o< 'oJnlink !GP& TB !s+a,lis-en+ ++e!s+a,lis-en+ ++e+sA))+sA)) (THT"CC/THN&CN)/ (THT"CC/THN&CN)/ ((TT"CC/TN&CN)$ ((TT"CC/TN&CN)$ !BD&TCH2/ !BD&TCH2/ (!BD&TCH1$!BD&TCH2)*100 (!BD&TCH1$!BD&TCH2)*100 100*s(aIe+c-,s-al<)/ 100*s(aIe+c-,s-al<)/ (s(aIe+c-,s-al<) (s(aIe+c-,s-al<)

100*((>&#<?3038@TCHH Tac oleA)/ 100*((>&#<?3038@TCHH Tac oleA)/ (>&#<?3018@Tac ole on TCHA)) (>&#<?3018@Tac ole on TCHA)) >?3018@Tac ole on TCH#<&A>?3038@TCHH >?3018@Tac ole on TCH#<&A>?3038@TCHH T

Tac ac ole#<&Aole#<&A)) (TT"CC/TN&CN)$ (TT"CC/TN&CN)$ (THT"CC/THN&CN) (THT"CC/THN&CN) s(aIe,s+c-/esaI4eno18)/ s(aIe,s+c-/esaI4eno18)/ (E0/aIg(eio44a+ion)) (E0/aIg(eio44a+ion)) (((DTH1$DTH2$DTH3 (((DTH1$DTH2$DTH3 $DTH8$!DTH1$!DTH $DTH8$!DTH1$!DTH 2$!DTH3$!DTH8)/1 2$!DTH3$!DTH8)/1 000/1000)*6*3E00)$ 000/1000)*6*3E00)$ (((DTH18$DTH15$DTH (((DTH18$DTH15$DTH 1E$DTH17$!DTH18$ 1E$DTH17$!DTH18$ !DTH15$!DTH1E$!D !DTH15$!DTH1E$!D TH17)/1000/1000)*6*3E00) TH17)/1000/1000)*6*3E00) &("C4a+a,locks'"C&1*20$"C4a+a,l &("C4a+a,locks'"C&1*20$"C4a+a,l ocks'"C&2*30)/1028 ocks'"C&2*30)/1028

((>cell 4ail con+eAM>"002@To+al N,e o< ((>cell 4ail con+eAM>"002@To+al N,e o< Dlink "C 'a+a Blocks Dsing C&1#<&A*23$>cell Dlink "C 'a+a Blocks Dsing C&1#<&A*23$>cell 4ail con+eAM>"003@To+al N,e o< Dlink "C 4ail con+eAM>"003@To+al N,e o< Dlink "C 'a+a Blocks Dsing C&2#<&A*38$>cell 4ail 'a+a Blocks Dsing C&2#<&A*38$>cell 4ail con+eAM>"008@To+al N,e o< Dlink "C 'a+a con+eAM>"008@To+al N,e o< Dlink "C 'a+a Blocks Dsing C&3#<&A*80$>cell 4ail Blocks Dsing C&3#<&A*80$>cell 4ail con+eAMcon+eAM >"005@To+al N,e o< Dlink "C 'a+a Blocks >"005@To+al N,e o< Dlink "C 'a+a Blocks Dsing C&8#<&A*58$>cell 4ail con+eAM Dsing C&8#<&A*58$>cell 4ail con+eAM >"102@To+al N,e o< 'oJnlink "C 'a+a Blocks >"102@To+al N,e o< 'oJnlink "C 'a+a Blocks Dsing C&1#<&A*23$>cell 4ail con+eAM Dsing C&1#<&A*23$>cell 4ail con+eAM >"103@To+al N,e o< 'oJnlink "C 'a+a Blocks >"103@To+al N,e o< 'oJnlink "C 'a+a Blocks Dsing C&2#<&A*38$>cell 4ail con+eAM Dsing C&2#<&A*38$>cell 4ail con+eAM >"108@To+al N,e o< 'oJnlink "C 'a+a Blocks >"108@To+al N,e o< 'oJnlink "C 'a+a Blocks Dsing C&3#<&A*80$>cell 4ail con+eAM Dsing C&3#<&A*80$>cell 4ail con+eAM >"105@To+al N,e o< 'oJnlink "C 'a+a Blocks >"105@To+al N,e o< 'oJnlink "C 'a+a Blocks Dsing C&8#<&A*58)*6/(1028*1028)) Dsing C&8#<&A*58)*6/(1028*1028))

(4)

Access Type

Access Type KPI GroupKPI Group

KPI Name

E

GP& D" Paloa4 (,i+)

C&12D"C?/6000*(6/1000)C&12D"C?/6000*(6/1000)

Cell D+ili;a+ion (%)

C&& C& oice (%)

C&& C& i4eo (%)

(((DTH5$DTHE$DTH7 (((DTH5$DTHE$DTH7 $DTH6$DTH$DTH1 $DTH6$DTH$DTH1 0$DTH11$DTH12$DTH 0$DTH11$DTH12$DTH 13$!DTH5$!DTHE$ 13$!DTH5$!DTHE$ !DTH7$!DTH6$!DTH !DTH7$!DTH6$!DTH $!DTH10$!DTH11 $!DTH10$!DTH11 $!DTH12$!DTH13)/10 $!DTH12$!DTH13)/10 00/1000)*6*3E00)$ 00/1000)*6*3E00)$ (((DTH16$DTH1$DTH (((DTH16$DTH1$DTH 20$DTH21$DTH22$D 20$DTH21$DTH22$D TH23$DTH28$D TH23$DTH28$DTH25$TH25$ DTH2E$!DTH16$!DT DTH2E$!DTH16$!DT H1$!DTH20$!DTH H1$!DTH20$!DTH 21$!DTH22$!DTH23$ 21$!DTH22$!DTH23$ !DTH28$!DTH25$! !DTH28$!DTH25$! DTH2E)/1000/1000)*6*3E00) DTH2E)/1000/1000)*6*3E00) &("C4a+a,locksD"C&1*20$"C4a+a,l &("C4a+a,locksD"C&1*20$"C4a+a,l ocksD"C&2*30)/1028 ocksD"C&2*30)/1028 100 * 100 * TT

TTCTD"/!laCTD"/!langCaaci+((TNDCHCngCaaci+((TNDCHCNN T T#DN'DP(#DN'DP(T#DN'DP(#DN'DP(THT)/2))HT)/2)) $(2*#DN'DP(#DN'DP(THT)/2))O5%) $(2*#DN'DP(#DN'DP(THT)/2))O5%)   100 * 100 * (!BD&TCH1$!BD&TCH2)/!lan (!BD&TCH1$!BD&TCH2)/!lan gCaaci+>#DN'DP((N'(!BD& gCaaci+>#DN'DP((N'(!BD& TCH1Q0O!BD& TCH1Q0O!BD&TCH2RS0ON'!TCH2RS0ON'!TCTC H5RS0)O0ON'!TCH2)$ H5RS0)O0ON'!TCH2)$ (N'!TCH5/2)$(N'!TCH5Q0O (N'!TCH5/2)$(N'!TCH5Q0O N'TCH&'1O(N'TCH&'1R2ON' N'TCH&'1O(N'TCH&'1R2ON' TCH&'1O(N'

TCH&'1O(N'TCHTCH&'1/2)))O0)A&'1/2)))O0)A >on4(!BD&TCH2/2O0)A)$ >on4(!BD&TCH2/2O0)A)$ (>on4(!BD&TCH2/2O0)A*2O5%) (>on4(!BD&TCH2/2O0)A*2O5%)   100 100 * (s(aIe,s+c-/esaI4eno* (s(aIe,s+c-/esaI4eno18)/18)/ (E0/aIg(eio44a+ion)))/!langCaaci+(((TC (E0/aIg(eio44a+ion)))/!langCaaci+(((TC H$TCHH$TCH') H$TCHH$TCH') #DN'DP(#DN'DP(s(aIe+c-,s-al<))/ #DN'DP(#DN'DP(s(aIe+c-,s-al<))/ 2)) 2)) $(2*#DN'DP(#DN'DP(s(aIe+c-,s-al<)/2))O5%) al<)/2))O5%) 100 * ?30 100 * ?30 1E@ConKge41E@ConKge4 TCHs/!la TCHs/!langCaaci+>(#DN'ngCaaci+>(#DN'DP>((1DP>((1 ((&!#(?3038@TCHH Tac ((&!#(?3038@TCHH Tac ole/?3018@Tac ole on ole/?3018@Tac ole on TCH)O0%O?3038@T

TCH)O0%O?3038@TCHH TCHH Tac ac ole/?3018@Tole/?3018@Tacac ole on TCH)))*?301E@ConKge4 TCHs)$ ole on TCH)))*?301E@ConKge4 TCHs)$ ((((&!#(?3038@TCHH Tac ((((&!#(?3038@TCHH Tac ole/?3018@Tac ole on ole/?3018@Tac ole on TCH)O0%O?3038@T

TCH)O0%O?3038@TCHH TCHH Tac ac ole/?3018@Tole/?3018@Tacac 

ole ole on on TCH))*?301E@ConKgTCH))*?301E@ConKge4 TCHs)/2)O0Ae4 TCHs)/2)O0A >on4(?3038@TCHH Tac ole/2O0)A)$ >on4(?3038@TCHH Tac ole/2O0)A)$ >on4(?3038@TCHH Tac >on4(?3038@TCHH Tac ole/2O0)*2AAO5% ole/2O0)*2AAO5% 100*(To+NocConnec+e:Cs&cc/To+ 100*(To+NocConnec+e:Cs&cc/To+ NocConnec+e:Cs)*(Noa,!s+a,lis-& NocConnec+e:Cs)*(Noa,!s+a,lis-& ccess&eec-/ ccess&eec-/ (Noa,!s+a,lis-++e+&eec- (Noa,!s+a,lis-++e+&eec- No'ie+++)) No'ie+++)) 100*&(#CC#NC""TT& 100*&(#CC#NC""TT& #CC#NC"""&$TCC#NC""TT& #CC#NC"""&$TCC#NC""TT&  TCC#NC"""&$!!G!NCC""TT TCC#NC"""&$!!G!NCC""TT & & !!G!NC !!G!NCC""C"""&)/&(#CC#NC""&)/&(#CC#NC" "TT&$TCC#NC""TT&$!!G!NCC "TT&$TCC#NC""TT&$!!G!NCC ""TT&CTT!P#C#N ""TT&CTT!P#C#N CTT!PTC#N CTT!PTC#N CTT!P!!G!NC)*&(BCCC# CTT!P!!G!NC)*&(BCCC# PC&#C!)/&(B&TPTTC&#C!) PC&#C!)/&(B&TPTTC&#C!) 100 * 100 * (&(C&ccConn!s+a,Calle!s+$C&ccConn (&(C&ccConn!s+a,Calle!s+$C&ccConn !s+a,!gCall

!s+a,!gCall$C&ccCon$C&ccConn!s+a,#gConICan!s+a,#gConICall$ll$ C&ccConn!s+a,#gH-P

C&ccConn!s+a,#gH-P&ig$&ig$C&ccConn!s+a,#gC&ccConn!s+a,#g "JP&ig$C&ccConn!s+a,#gBkgCall$C&cc "JP&ig$C&ccConn!s+a,#gBkgCall$C&cc Conn!s+a,#g+

Conn!s+a,#g+Call$Call$C&ccConn!s+a,#C&ccConn!s+a,#g&+Calg&+Cal l$C&ccConn!s+a,#g&,Call$C&ccConn!s l$C&ccConn!s+a,#g&,Call$C&ccConn!s +a,TBkgCall$C&ccConn!s+a,TConICall$ +a,TBkgCall$C&ccConn!s+a,TConICall$ C&ccConn!s+a,T

C&ccConn!s+a,TH-P&ig$H-P&ig$C&ccConn!s+a,TC&ccConn!s+a,T +Call$C&ccConn!s+a,T"JP&ig$C&cc +Call$C&ccConn!s+a,T"JP&ig$C&cc Conn!s+a,T&+Call$C&ccConn!s+a,DnkoJn) Conn!s+a,T&+Call$C&ccConn!s+a,DnkoJn) ) *

) * (&(&(&(&B&cc!s+a,B&cc!s+a,)) /)) /

(&(C++Conn!s+a,!gCall$C++Conn!s+a, (&(C++Conn!s+a,!gCall$C++Conn!s+a, #gH-P&ig$C++Conn!s+a,#g"JP&ig$C++C #gH-P&ig$C++Conn!s+a,#g"JP&ig$C++C onn!s+a,#g&,Ca

onn!s+a,#g&,Call$Cll$C++Conn!s+a,#++Conn!s+a,#gBkgCallgBkgCall $C++Conn!s+a,#gConICall$C++Conn!s+a, $C++Conn!s+a,#gConICall$C++Conn!s+a, #gn+eCall$C++Conn!s+a,#g&+Call$C++ #gn+eCall$C++Conn!s+a,#g&+Call$C++ Conn!s+a,TBkgCall$C++Conn!s+a,TConIC Conn!s+a,TBkgCall$C++Conn!s+a,TConIC all$C++Conn!s+a,TH-P&ig$C++Conn!s+a all$C++Conn!s+a,TH-P&ig$C++Conn!s+a ,Tn+eCall$C++Conn!s+a,T"JP&ig$C+ ,Tn+eCall$C++Conn!s+a,T"JP&ig$C+ +Conn!s+a,T&+Call$C++Conn!s+a,DnknoJn$ +Conn!s+a,T&+Call$C++Conn!s+a,DnknoJn$ C++Conn!s+a,Calle!s+) )* C++Conn!s+a,Calle!s+) )* 100*(To+NocConnec+e:Cs&cc/To+ 100*(To+NocConnec+e:Cs&cc/To+ NocConnec+e:Cs)*(Noa,!s+a,lis-& NocConnec+e:Cs)*(Noa,!s+a,lis-& ccessCsE8/Noa,!s+a,lis-++e+CsE8) ccessCsE8/Noa,!s+a,lis-++e+CsE8) 100*&(#CC#NC""TT& 100*&(#CC#NC""TT& #CC#NC"""&$TCC#NC""TT& #CC#NC"""&$TCC#NC""TT&  TCC#NC"""&)/&(#CC#NC"" TCC#NC"""&)/&(#CC#NC"" T

TT&$TT&$TCC#NC""CC#NC""TT&TT& CTT!P#C#N CTT!P#C#N CTT!PTC#N)*&(BCCC#P CTT!PTC#N)*&(BCCC#P C&C#N)/&(B&TPTTC&C#N) C&C#N)/&(B&TPTTC&C#N) 100* 100* ( &(C&ccConn!s+a,Calle!s+$C&ccConn ( &(C&ccConn!s+a,Calle!s+$C&ccConn !s+a,!gCall

!s+a,!gCall$C&ccCon$C&ccConn!s+a,#gConICan!s+a,#gConICall$ll$ C&ccConn!s+a,#gH-P

C&ccConn!s+a,#gH-P&ig$&ig$C&ccConn!s+a,#gC&ccConn!s+a,#g "JP&ig$C&ccConn!s+a,#gBkgCall$C&cc "JP&ig$C&ccConn!s+a,#gBkgCall$C&cc Conn!s+a,#g+

Conn!s+a,#g+Call$Call$C&ccConn!s+a,#C&ccConn!s+a,#g&+Calg&+Cal l$C&ccConn!s+a,#g&,Call$C&ccConn!s l$C&ccConn!s+a,#g&,Call$C&ccConn!s +a,TBkgCall$C&ccConn!s+a,TConICall$ +a,TBkgCall$C&ccConn!s+a,TConICall$ C&ccConn!s+a,T

C&ccConn!s+a,TH-P&ig$H-P&ig$C&ccConn!s+a,TC&ccConn!s+a,T +Call$C&ccConn!s+a,T"JP&ig$C&cc +Call$C&ccConn!s+a,T"JP&ig$C&cc Conn!s+a,T&+Call$C&ccConn!s+a,DnkoJn) Conn!s+a,T&+Call$C&ccConn!s+a,DnkoJn) * &

* &(&B&(&B&cc!s+C&ConIE8)) cc!s+C&ConIE8)) //

((&(C++Conn!s+a,!gCall$C++Conn!s+a ((&(C++Conn!s+a,!gCall$C++Conn!s+a ,#gH-P&ig$C++Conn!s+a,#g"JP&ig$C++ ,#gH-P&ig$C++Conn!s+a,#g"JP&ig$C++ Conn!s+a,#g&,Ca

Conn!s+a,#g&,Call$Cll$C++Conn!s+a++Conn!s+a,#gBkgCal,#gBkgCal l$C++Conn!s+a,#gConICall$C++Conn!s+a l$C++Conn!s+a,#gConICall$C++Conn!s+a ,#gn+eCall$C++Conn!s+a,#g&+Call$C++ ,#gn+eCall$C++Conn!s+a,#g&+Call$C++ Conn!s+a,TBkgCall$C++Conn!s+a,TConIC Conn!s+a,TBkgCall$C++Conn!s+a,TConIC all$C++Conn!s+a,TH-P&ig$C++Conn!s+a all$C++Conn!s+a,TH-P&ig$C++Conn!s+a ,Tn+eCall$C++Conn!s+a,T"JP&ig$C+ ,Tn+eCall$C++Conn!s+a,T"JP&ig$C+ +Conn!s+a,T&+Call$C++Conn!s+a,DnknoJn$ +Conn!s+a,T&+Call$C++Conn!s+a,DnknoJn$ C++Conn!s+a,Calle!s+)) * C++Conn!s+a,Calle!s+)) *