Leverage Existing Infrastructure with the
Situational Awareness Response Assistant (SARA)
SARA can be the single alert platform for your entire environment
SARA is a universal notification tool that is designed to monitor alerting events and provide a common method for managing the delivery of alerts. Each triggering event is logged in SARA’s database and retained for reporting purposes. SARA has the unique ability to simplify a customer’s current alarm producing systems by becoming a single alerting platform, effectively turning alarms into managed alerts. SARA can interface to virtually any alarm producing system.
SARA can integrate to many types of existing systems including: o Telephony Systems
o Nurse Call Systems o Fire Panels
o Alarm Receiver Panels o Access Control Systems Benefits of 3rd Party Integrations
o Upgrade instead of replace existing systems by adding local alerts to multiple devices such as cell phones, text, email, etc. For example, when your alarm receiver panel alerts, let SARA see this alert and push it to local devices
o Receive quick local alerts, in addition to your central monitoring station
o Leverage data from different systems by having one overall umbrella (SARA) overseeing everything in your environment
o SARA also supports a wide array of sensors that can help increase coverage in weaker areas
Alarm sent to SARA
IP B
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“Smoke alarm in Building C Storage Room is in alert”
üSecurity guard üEmail üCell phone üDesktop phone üPC üPaging system üSpeaker Alerts pushed to desired devices Serial to IP converter
Building C
Fire Panel Serial RS232 connection* Serial RS232 connection*Nurse Call System
Signal converts to IP
*SARA can read and interpret data coming from a serial RS232 port off of the 3rd party system. If a serial interface is not available, tap and contact monitor integrations can be used.
Current Integrations Supported by SARA
Telephony:SARA can integrate with telephony systems via standard analog ports to deliver voice alerts to telephones.
a. Mitel b. Nortel
c. Cisco IP telephony platform – Cisco Call manager d. Nortel
e. NEC f. AVAYA g. Panasonic
SARA can integrate with the following Telephone systems to provide text and audio functionality: a. Cisco IP handsets (7905, 7910, 7960, 7970, etc.) and Cisco Wireless Handsets (7920)
via the IPSession appliance.
b. Spectralink handsets through the Spectralink OAI c. NEC through Emergin
d. ASCOM PWT1900 (TAP)
e. ASCOM MedaMax Gateway (TAP) f. ASCOM Unite Module IMS2 (TAP)
SARA can utilize any analog phone line from the telephone company or a PBX. SARA can also utilize any of the following outbound protocols:
• TAP (Visiplex, Waveware, Comp2, Scope) • Tight Rope Media Server
• Printer Port Emulation • Alarm Receiver Emulation • CATIE (XML)
• Generic XML (some limitations apply, contact Sales Engineering for more information) • IPcelerate (Cisco XML – IPsession required)
• SNPP
• EMAIL (SMTP) – in some cases, we can relay through MS Exchange Nurse Call Systems*:
a. Dukane ProCare6000 TAP (TAP Pager Monitoring – Firmware required) b. Dukane ProCare6000 OAI (Serial)
c. Dukane Procare2000 (Serial – Requires Dukane Serial Interface Kit and Firmware Upgrade)
e. Executone Nurse Call System (Serial) f. Jeron Nurse Call System (620 & 680) g. Jeron Legacy (Non-Intelligent) h. Cornell 4000 Series
i. Rauland 3000 Nurse Call System (Serial – requires interface board, not supplied by Status Solutions)
j. Rauland Telecenter V (TAP Pager Monitoring)
k. Rauland IV (TAP Pager Monitoring – Requires NCDATA) l. Rauland 4000 (TAP Pager Monitoring – Requires RK4PIP) m. Sentry Nurse Call System (Serial)
n. Tektone 350 Nurse Call System (Serial) o. Tektone 260 Nurse Call System (Serial)
p. TYCO Nurse Call system (TAP Pager Monitoring)
q. GE Telligence Nurse call System (TAP Pager Monitoring) r. Main Street Messenger (Serial)
s. Contact Monitor– this is an integration used for legacy nurse calls systems that do not have serial integrations. Examples include:
a. Dukane 1000
b. Tektone – non-serial version c. Auth
d. EEI
t. CodeAlert – Replacement of head-end with SARA
u. Ciscor – FA (Serial) – Replacement of head-end with SARA v. Heritage (Serial) – Replacement of head-end with SARA w. Protect Alert (TAP Pager Monitoring)
*For any TAP nurse call integration, alarm specific clear messages are required. Telemetry:
a. Spacelabs
Wander Management Solutions:
a. Integration with Roam Alert system through I -485 bus (Tag ID and Door ID) b. Integration to the Roam Alert Server via TAP
c. Secure Care through Universal Transmitters (door ID only)
d. Accutech (Tag ID and Door ID – this integration is in development) Fire Alarm Systems:
a. Edwards EST and EST3 Fire Panel systems b. Notifier Fire Panel
c. Simplex Fire Panel and Simplex integrations such as Simplex 4100, Simplex E-mail d. Harrington HS-3400
e. GE Vigilant f. Uninet g. Silent Knight Wireless Systems:
a. Capricorn wireless – requires existing head-end b. Inovonics – Both FA and Echo Stream versions Paging Systems: a. Scope Pager b. Comp2 Pager c. Visiplex d. Waveware e. BasePage
Building Control Systems:
a. Alerton Building Control Systems b. Andover Building Control Systems c. Metasys
Access Control Systems:
a. Ademco Vista 50 Access Control Other:
a. IPcelerate – Time Attendance, E911, Video Surveillance etc- designed for Cisco IP Telephony platform
b. Dome Light Controller (local Paging/LCD messaging) c. Silent Knight 9500 Alarm Receiver
d. Slient Knight 5000 Series Alarm Receiver (5600/5700/5800) e. Honewell MX8000 Alarm Receiver
f. Inbound Contact ID
g. Motorola 2-way Radio (for audio alerts) h. Kenwood 2-way Radio (for audio alerts) i. Hill-Rom Navicare
j. IP Relay Devices (Input or Output) – for control of external equipment
We can integrate with many alarm producing devices (that have the ability to integrate using serial, printer port, TAP, TCP/IP, HTML, XML etc.,) and convert these alarms to manageable alerts that can be delivered to devices such as phones (extensions off a PBX), cell phones, wireless handsets, two-way radios, public address systems, etc.
