Enterprise Applications
Lifecycle Management
HIGH-QUALITY SOLUTIONS
Our Enterprise Application Services Framework
Testing • User Acceptance • Regression • System Integration • Performance • Automation • Security Business Analysis • Process Modelling • Requirements Gathering • Requirements Management Project Management (Technical/Vendor)On Time and On Budget
Project Management and Governance Customer / Business
Training and Change Management
Business and IT Senior Management / Steering Committee
Deliver Business Benefits, ROI, High Quality and Mitigate Risks
End Users
Realise Benefits, Improve Productivity, Ensure Satisfaction
IT O pe ra tio ns
Reduce cost of operations
Bu si ne ss O pe ra tio ns
Reduce cost of rework
Revolution IT Offering Vendor / SI Offering
Architecture
and Design Development/Configuration String TestUnit Test
Our Enterprise Application Services Framework
Testing
• User Acceptance • Regression • System Integration • Performance • Automation • SecurityBusiness Analysis
• Process Modelling • Requirements Gathering • Requirements Management Project Management (Technical/Vendor)On Time and On Budget
Project Management and Governance
Customer / Business
Training and Change Management
Business and IT Senior Management / Steering Committee
Deliver Business Benefits, ROI, High Quality and Mitigate RisksEnd Users
Realise Benefits, Improve Productivity, Ensure Satisfaction
IT
O
pe
ra
tio
ns
Reduce cost of operations
Bu
si
ne
ss
O
pe
ra
tio
ns
Reduce cost of rework
Revolution IT Offering Vendor / SI Offering Architecture
and Design Development/Configuration String TestUnit Test
MAkING ENTErprISE AppLIcATIONS wOrk
HArdEr ANd SMArTEr
By using a unique set of tools and methodologies, we ensure our clients turn investments in Enterprise Applications into compelling business benefits. As a passionate leader in this field, we’ve built up a wealth of experience with top-tier clients across all application lifecycle areas: we manage
projects and programs, test enterprise applications, model business processes, train end-users, and also manage business services.
with over 40 large Enterprise Application clients in Asia pacific, our experience spans all major software vendors including SAp, Oracle, Hp, IBM rational and others.
Delivering high-quality solutions for
high-performance enterprise
At Revolution IT we accelerate application delivery, reduce
IT costs and build business value. Our products and services
focus on Application Lifecycle Management and span from
project governance and planning right through to testing and
application monitoring.
Our approach combines top industry professionals, leading
industry tools and the latest emerging technologies such as
cloud, agile and mobility. We can deliver via onsite, offsite,
offshore, managed services or total outsourcing.
OUr ENTErprISE AppLIcATION SErvIcES FrAMEwOrk
» Enterprise Application
Lifecycle Management
Companies need
analysts whose
responsibilities embrace:
“…investigating business
situations, identifying and
evaluating options for
improving business
systems, defining
requirements and ensuring
the effective use of
information systems
in meeting the needs
of the business.”
» Aligning our services with
your success factors
SpEcIALISTS SkILLS ANd ExpErIENcE TO
dELIvEr BUSINESS vALUE
due to the size and complexity of Enterprise Applications, we’ve built our services around a range of critical success factors. with SAp, Oracle, Microsoft and others embracing new technologies, and providing a myriad of rapidly evolving systems, we help client get the most out of what these vendors offer.
MANAGING prOJEcTS ANd prOGrAM
One goal sets the tone for all our project Managers: high quality outcomes for our clients. whether you need to implement, roll out, upgrade or maintain your Enterprise Applications, we can help ensure risks are minimised and targeted returns are met.
MOdELLING BUSINESS prOcESSES ANd
MANAGING rEQUIrEMENTS
To minimise rework costs at a later date, we always do our preparation up front. By defining and documenting all business needs, processes and requirements, our EA Business Analysts specialise at pinpointing the most effective strategic and technical options.
1
TESTING ENTErprISE AppLIcATIONS
To discover the most defects, at the earliest possible time, we use a range of risk-based and priority-based techniques. Our unique methods are especially valuable to meet challenging project deadlines.
MANAGING cHANGE ANd TrAINING ENd-USErS
Enterprise Applications are only as good as the people using them. Our training consultants manage, develop and deliver both training courses and training content. plus we use the most effective and efficient training delivery methods and tools.MANAGING OpErATIONS ANd BUSINESS SErvIcES
we also help clients achieve on-going and predictable levels of quality assurance. Our Business Service Management consultants utilise in-depth skills and a range of sophisticated tools for infrastructure monitoring, end-user experience monitoring, and performance monitoring.
“
Revolution IT was
professional, flexible
and responsive to our
needs. They got us
up-and-running much more
quickly and efficiently
than if we did it
ourselves.”
-
Executive Director,
MOdELLING BUSINESS
prOcESSES ANd MANAGING
rEQUIrEMENTS
we bridge the gap between business and IT by ensuring all success criteria are analysed, defined and achieved. To work efficiently, our SAp Business Analysts are highly-skilled in sophisticated business process modelling and requirements management tools such as ArIS by Software AG, irise requirements visualisation, SAp Solution Manager, Hp Application Lifecycle Management, IBM rational requirements Manager and doors.
TrAINING SAp USErS ANd
MANAGING cHANGE
To drive optimum SAp system use, we’ve become SAp’s trusted partner for delivering SAp training. Our Training consultants develop and deliver training content efficiently and effectively using SAp productivity pak by Ancile, SAp User Experience Management (UEM) by knoa, SAp Solution Manager e-Learning, Adobe captivate, and other training tools.
MANAGING SAp OpErATIONS
ANd BUSINESS SErvIcES
Our SAp Business Service Management consultants have extensive experience in Application performance Management and End-User Experience Monitoring using SAp Extended diagnostics by cA wily and Hp Business Service Management. To help clients manage incidents, problems, requests, changes and releases, we also implement cA Service desk, Hp Service Manager and SAp Solution Manager.AUSTrALIA’S LArGEST
INdEpENdENT SAp QUALITY
ASSUrANcE TEAM
Our highly skilled consultants are passionate about delivering optimal solutions throughout the SAp
application lifecycle. we’re a preferred SAp services partner, and we’ve delivered numerous successful SAp projects including implementations, roll-outs and upgrades.
TESTING SAp SOLUTIONS
we’re recognised as the market leader in SAp testing solutions. we’ve even developed a proprietary test methodology. This ready-to-use solution leverages SAp testing templates and a repository of over 2000 template test cases. what’s more, with our state-of-the-art SAp testing laboratory, we’repioneering SAp Test Acceleration and Optimisation in Australia.
Our SAP ALM Consulting Services
Manage SAP Projects, Programs & Applications Requirements • Requirements Management • Solution & Business Process
Documentation • Business Process Modelling
using ARIS for SAP
Design
• Application visualisation using iRise for SAP • Business Blueprint using
SAP Solution Manager • SAP Implementation Content • Documentation Management Optimise • Solution Documentation • Maintenance Management • Upgrade Management • Change Request Management
• Change Impact Assessment
Build
• SAP Rapid Deployment Solutions • Managing Configuration and
custom development • Managing Templates
Operate
• Application Performance Management • End User Experience
Monitoring • Incident, Problem and
Request Management • SAP system monitoring,
administration, SLAs, Jobs
Test
• User Acceptance Testing • Regression Testing • System Integration Testing
• Automated Testing • Performance testing • Security Testing Deploy • Release Management • Transport Management • Handover to Operations Train
• End User Training and Documentation • Develop Business Process Procedures
• E-Learning
“I would like to thank Revolution lT’s SAP team
for their commitment and diligence in testing one of
our major SAP project initiatives.”
-Fabian Wolf, Integration Manager, LeasePlan Australia
» SAP Consulting
OUr OrAcLE-BASEd
SErvIcES ANd SOLUTIONS:
> Managing Oracle projects and
programs using Oracle Unified Method, Oracle Application Implementation Method (AIM), rapid delivery Methodology and peopleSoft compass Methodology
> Application Testing Suite for
test management, functional testing, automated testing and performance testing with test accelerators,
> Oracle Testing Accelerator for
Oracle E-Business Suite, Siebel, Jd Edwards, peopleSoft, web services.
> Test data Management pack > Training Oracle users and
managing change
> Managing Oracle operations and
business services using Enterprise Manager and other tools from Hp, IBM rational and cA Technologies
TEAM Up wITH THE LEAdING
OrAcLE GOLd pArTNEr IN
ASIA pAcIFIc
As an Oracle Gold partner, our role spans all application lifecycle stages. we manage requirements for Oracle solutions, and implement and test these solutions to ensure all agreed benchmarks are achieved. we also monitor and optimise Oracle solutions, and train end-users. To work in such a wide range of areas our track-record encompasses integrating and optimising applications such as Oracle E-Business Suite, peopleSoft, Jd Edwards, Siebel, Business Intelligence and Fusion.
ENSUrING
OrAcLE-BASEd NETwOrkS
rUN EFFEcTIvELY ANd
EFFIcIENTLY
with one of the most highly-skilled Oracle teams in Australia, our consultants specialise in a wide range of Oracle methodologies and application management tools. And because leading Oracle-based solutions often combine different tools from different vendors, our consultants enable clients to select and implement the most suitable tools to meet their objectives.
OUr OrAcLE cONSULTING
SErvIcES:
> Implementing Oracle Enterprise
Manager for Application Management, Lifecycle Management, Enterprise Monitoring, Application performance Management and Application Quality Management
> Implementing Oracle Enterprise
Manager Application Management pack for Business Intelligence, Oracle E-Business Suite, Siebel, Jd Edwards, peopleSoft and Fusion
> Methodology and process
consulting from planning to requirements, design, build, test, train, deploy, operate and optimise phases
» Oracle Consulting
“Thank you for your outstanding efforts and support,
including many late night phone calls, over the past few
months helping with the stress and volume testing for
the new subscriber management (Oracle-based) solution.
To see the system’s performance improvements over the
last few months has been very rewarding. From a system
performance viewpoint I think we are now in a great
position to meet the challenges of the implementation
and post go-live operations.
I look forward to working with you again.”
pOwErFUL SOFTwArE TOOLS
ON A SUBScrIpTION BASIS
SAp and Oracle offer SaaS solutions alongside more traditional ‘on-premise’ applications. while many SaaS providers focus on certain enterprise areas (for example, Salesforce.com, workday etc.), today’s Enterprise Application suite can be on-premise, cloud, or a hybrid of both.By combining leading systems from multiple suppliers, organisation can create hybrid Enterprise Application systems with powerful capabilities and lower operating costs. However, a key challenge is to secure and test these hybrid Enterprise Application systems.
» Enterprise Applications
in the Cloud
USING NEw dEvIcES TO
drIvE EFFIcIENcIES ANd
OpEN NEw MArkETS
deploying mobile and web applications can quickly empower customers, suppliers and staff, and thereby streamline a range of operations.At revolution IT, we extend all kinds of systems and information directly to the people who need them. And to protect our clients’ data – as well their brand’s integrity – we deploy tailored risk management techniques.
prOTEcTION ANd QUALITY
ASSUrANcE FOr MOBILE
ANd wEB AppLIcATIONS
To pinpoint all functional and non-functional requirements, our Business Analysts engage all stakeholders across identity management, access management, screen design, screen functionality and supported platforms, devices and browsers.To design and implement a comprehensive test strategy we examine all testing areas relating to the platform, device, browser, security and performance.
with performance testing, we test against the agreed non-functional requirements and predicted usage profiles. we also plan for additional performance testing when the actual usage profile becomes available. To enhance our security testing, we engage security and penetration testing services to highlight vulnerabilities, and to guard against intrusions and denial of service attacks.
» Enterprise Applications
at your fingertips
1. Managing negotiations with cloud vendors
we ensure agreements clearly cover all roles, responsibilities and deliverables. we also establish precisely what the vendor will deliver, maintain and support.
2. Solution design
To pinpoint all functional and integration requirements, we work with all vendors and IT stakeholders. we also ensure the security and authentication requirements are clearly documented and the process for identity and access management is understood.
3. Comprehensive test management
we design and implement comprehensive Test Strategies for functional, integration and security testing. This includes engaging specialist security services to ensure any potential cloud security risks are understood, assessed and minimised. with performance testing, we test against the agreed non-functional requirements and predicted usage profiles. we also plan for additional performance testing when the actual usage profile becomes available.
4. Business continuity planning
To ensure business continuity risks are minimised, we develop back-up systems and processes in case a client loses internet access.
FOUr wAYS wE SEcUrE ANd TEST
ENTErprISE AppLIcATIONS IN THE cLOUd
“Who’s going mobile and why...
Copy Statistics for mobile device use by business are
simply staggering. According 2012 Tech Trends by IBM,
49% of organisations support mobility to one degree or
another; and 69% of organisations are increasing their
investment in mobility over the next two years.”.
MELBOURNE (Head Office) Level 7 170 Queen Street Melbourne VIC 3000 P: +61 3 9600 2566 F: +61 3 9600 2533 SYDNEY Level 6 45 Clarence Street Sydney NSW 2000 P: +61 2 9017 3770 F: +61 2 9299 3507 BRISBANE Level 10 167 Eagle Street Brisbane QLD 4000 P: +61 7 3305 9050 F: +61 7 3221 7215 AUSTRALIA [email protected] RevolutionIT.com.au ADELAIDE Level 30
91 King William Street Adelaide SA 5000
P: +61 8 8233 5843 F: +61 8 8233 5858 CANBERRA
Level 11
60 Marcus Clarke Street Canberra ACT 2601
P: +61 2 6243 5154 F: +61 2 6243 5143 SINGAPORE
111 North Bridge Road #16-02 Peninsula Plaza Singapore 179098 P: +65 6337 7708 F: +65 6337 7716 SINGAPORE [email protected] RevolutionIT.com.sg